Reference13r1:MyApps Cloud:Installation

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Contents

Applies To

This information applies to

  • v13 on myApps Cloud Platform


Part 1 - The installation of the myApps Cloud

The initial setup of the myApps Cloud Platform is typically conducted by a certified partner, through an installation link (URL). During this step process, the system's basic configuration is done. Among others, the first PBX user is created, secure passwords are created and distributed. Last not least, the basic software is installed on PBX and app platform. After this step, the platform is operational.
If possible, please have your smtp mail server credentials (server address, email address, password, etc.) in hands, which will be required in step 6 of this installation (can optionally be skipped).

Step 1 – Execute the received installation URL

This step covers the basic network settings. Most of the fields are pre-configured and not meant to change.

  • The section with the network settings shows private IP addressing inside the cloud. This setting is specific to every single cloud instance, and shall not be changed.
  • The Update section shows the current version of the preinstalled system. In case an update is available, it will automatically be installed after pressing <Next>. In this case the system loads the new firmware, restarts and returns to the same screen.
  • Please confirm with <Next>.

Image:1_Network settings-Install - Kopie.png


Step 2 – Connection to the myApps Cloud Devices instance

The installation program establishes, in this step, the connection to the central Devices App, through the pre-configured domain name.
This Domain name serves as identifier for every single cloud instance. Please do not change the pre-filled fields and

  • Confirm with <Login>.
  • When the login was successful, the status message “Connected” appears. To continue, please press <Next>.

Image:2_Login to Devices-Install.png

Step 3 – The Application Platform is being installed

  • In this process, no specific output is shown on the screen. When finalized successfully, the button <Next> is shown.
  • To continue, please press <Next>.

Image:3_App Platform-Install.png


Step 4 – Innovaphone PBX Options

  • The first user account with administrator rights will be configured. You will need the credentials of this account to log into the myApps.

Enter the requested values For the Entries of the Account, you can use e.g. the local part of your email address (the part before the @, no special characters, no capital letters, are allowed. Allowed are letters from a to z and the Characters .!#$%&'*+-/=?^_`{|}~ Please remember the credentials of this account. You will need it to log into the myApps.

Image:PBX Options.png


Step 5 – Emergency Administration passwords

A secure emergency administrator password and a PBX password are created. These passwords are not used in normal operations. Both should be stored at a secure place (use cut and paste).

To continue, please press <Next>.

Image:4_Emergency Administration passwords -Install.png


Step 6 – Email Account configuration

The email configuration is needed for functions where the PBX has to send emails, such as:

  • for 2 Factor-Authentication
  • for new users web registration

Optionally, this step of the installation can be skipped. In this case, please continue with step 7. Keep in mind, to do this configuration at a later moment. Part 2 of this article describes the necessary steps.

Image:5_Email Account configuration -Install.png


Step 7 – The PBX is set up

The innovaphone PBX will be set up, the standard Apps are being installed and the respective PBX Objects are being created. The next step will initiate automatically.

Image:PBX is set up.png


Step 8 - Trust certificates on the browser

Now you can go back to the normal installation process of the box.

  • At first the PBX certificate will be trusted.

To trust and continue, please press <PBX certificate>.

  • Secondly the App Platform certificate will be trusted.

To trust and continue, please press <App Plattform certificate>.

Image:6_Trust certificates-Install.png

  • Now the certificate of the PBX and from the App Platform are trusted from the browser and here you should see the message that the 2 certificates have been trusted.
  • Finally, leave "Test Mode" unchecked and press <Restart> to continue.

Step 9 - First Login with the created credentials

After you have entered the Credentials of the account created under Step 4, you're now logged-in and you see what is called the home screen.

Image:7_After sucessfull login into myApps.png

Part 2 - Configuration of Email settings

In case the email settings where skipped during the installation process (step 6), it can be done now.
What normally is done by the installer in one step, can be done manually in two steps.

Step 1 - Email configuration Plugin

Through the PbxManager's Email plugin, the smtp mail server credentials can be configured on the PBX (details here).

To activate the Two-factor authentication, proceed like this: Go to the Devices App, select your PBX, click on the tabs PBX, Config, Authentication, tick Two-factor authentication and press [OK] (further details here).

Image:1_PBXMG__EMAIL.jpg

Image:2 EDIT EMAIL ACCOUNT.jpg

Image:3 EMAIL ACCOUNT.jpg


Step 2 - SMTP settings for Users Admin

In case user should be able to create an own account through a web registration form, the Users Admin App needs to have smtp server credentials as well.

Proceed like this: Open the Users Admin App, click on the burger menu (upper right corner) and fill the SMTP section (further details please check our Courseware).

Part 3 - Configuring Software Licenses

The software licenses, used on the myApps Cloud platform, are based on the flexible innovaphone software rental program (details here).

In order to activate licenses, proceed like this:

  • Start in the Devices App. Select the respective company domain and click on the software rental tab.
  • Charge the iSC Account Balance (details here) with an activation key.
  • Configure of the required licenses (details here)
    Within the myApps Cloud, each user (or trunk-line) line needs 2 licenses to operate, the "Port-Lic" plus the "IPVA-Lic".
    In other words, to operate a myApps Cloud installation for 20 users and 1 trunk-line, a minimum of 21 "Port-Lic" plus 21 "IPVA-Lic" have to be configured.
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