Howto:Feature List in English

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innovaphone feature list

Applies to

This information applies to

- All innovaphone products based on V7, V8, V9 and V10

Starting with V11, this list is discontinued. Firmware-dependent functions and improvements can be found in the respective release notes:

Functions of earlier firmware versions are also included in newer versions (subject to change and discontinuation).

More information

PBX System Features

  • Access to exchange via group number
  • Access to separate exchange via individual number
  • ACD groups
  • Active Directory Replication
  • Administration via uniform interface
  • Alarm and error events
  • Alternate route selection
  • Announcement before pickup (*)
  • Announcements (*)
  • Authorisation groups (class of service)
  • Automatic break through for call protection for preferred numbers
  • Automatic call distribution (ACD)
  • Automatic night switching with week clock
  • Automatic route selection (ARS)
  • Bootcode with minifirmware (not supported with IP3000)
  • Branches (virtual central PBX)
  • Bunched circuit
  • Call back
  • Call back also if internal call
  • Call detail records (CDR)
  • Calling line identification restriction (CLIR)
  • Calling party identification (CLIP)
  • Calling to E.164
  • Calling via ENUM (H.323 and SIP)
  • centralized backup /firmware/config upload
  • Circle call with circle call query (#)
  • Clock synchronization via IP
  • Config templates for PBX User
  • Configurable tones
  • Configure / change / delete call diversion via web
  • Conversation return to operator
  • Cross connection via IP
  • Cross connection via ISDN
  • Different call (external, internal)
  • Direct dial (with and without number reassessment)
  • Door bell interface with door opener function (#)
  • DTMF detection disabling
  • DTMF-post dial/direct dial
  • Emigration of endpoint
  • Enhanced error reporting (SIP, QOS parameter, router error reporting)
  • Enhanced H.323 features according to H.450.x
  • Extended DTMF Object (feature set via DTMF dial)
  • External communication
  • Firmware upload in DRAM (not supported with IP3000)
  • Floating license model
  • Flexible dial plan
  • General night switching
  • Group call (all, circular)
  • Hide Objects from LDAP
  • Home office integration
  • HTTP/ HTTPS allowed stations
  • Incoming direct call to subscriber or group
  • Interactive call acceptance (*)
  • Interface for external announcement construction (#)
  • Internal communication
  • Internal music on hold
  • Least cost routing (LCR)
  • Log forwarding
  • LDAP replication
  • Message center (H.450.7 or DTMF)
  • Message Waiting Indication (MWI)
  • Messaging (SIP and H.323)
  • Mixed dial method (overlap and en-block dialing)
  • MS-chap V1/V2
  • Multi conferencing (IP800, IP6000, IP0010, IP1060, IP3010, IP6010)
  • Multi protocol (H.323, SIP)
  • Multilevel admin access (detailed multilevel user rights for the PBX configuration)
  • Multiple system admin (multiple admin and viewer rights possible for the whole system)
  • Multistage login (multi-user)
  • Music / announcement in standby from analogue resource (#)
  • Music / announcement in standby from HTTP resource (*)
  • Network wide features (Master/slave with virtual PBX)
  • Only calling to registered subscribers (passive control)
  • Overflow of subscribers and cross connection
  • Overlapped sending
  • PBX directory search (LDAP search via DTMF)
  • Phonebook either from internal or from external source (LDAP)
  • QSIG
  • QSIG inter-working
  • QSIG trunking (point to point and point to multipoint)
  • Redundancy of the ISDN-lines
  • Redundancy of the PBX
  • Remote monitoring and remote diagnostics
  • Remote software upgrade
  • RTP Proxy
  • SDP Transit (for video and other codecs)
  • Short dial (individual, group, system wide)
  • Silent intrusion
  • SIP/H.323 Media Relay (RTP stream routing via gateway)
  • SIP trunking
  • SIP via TCP
  • SIPS (SIP-Secure) – SIP via TCP/TLS (not supported with IP3000)
  • SNMP Traps (alarm events)
  • SOAP-API
  • SRTP (Voice encryption) for H.323 and SIP (not supported with IP3000)
  • Subscriber authorisation
  • Standard protocols to the endpoint
  • Subscriber groups with progressive call (parallel, circular, sequential)
  • Switch between day/night with code digit from subscribers
  • System time/date via timeserver (LAN or web)
  • TAPI / Multi line TAPI (via several PBX’s / locations)
  • Telephone number assignment
  • Time based subscriber authorisation
  • Twin Phones
  • US standard (T1 and CAS)
  • VoIP-CAPI
  • Waiting queue – call busy operators / CFU disable operators
  • 802.1x
  • Active Directory Replication/More detail information in error situations

New in V8

  • Announcing the queue position in a waiting queue
  • Call completion on busy/free to ISDN
  • Customized Visual Appearance (individually designable user interface)
  • Dual Forking (OCS compatible)
  • Dynamic PBX (more PBXs on one Device ) PBX hosting / PBX virtualization
  • Kerberos based authentication and Cross Realm authentication
  • Mobility (GSM integration)
    • Call-waiting
    • hold
    • transfer
    • park
    • group login/logout
    • mobility on/off
    • setting presence status
  • Off load Dialtone (external gateway)
  • Off load Media Relay (external gateway)
  • Off load MOH (external gateway)
  • Presence
  • Recording at the ISDN and analogue interfaces
  • Roaming Phone Profiles
  • RSTP (Rapid Spanning Tree)
  • Send Message to group
  • SIP error detection (alarm/event updated)
  • SIP Federation
  • SIP video multisite support

New in V9

  • Executive/secretary enhancements
    • Secretary can initiate calls with the CLIP from the executive.
    • Executive can see if the secretary is joined or unjoined in the primary secretary group.
    • Executive sees if a call diversion is set at the secretary.
    • Breakthrough disabled call waiting at secretary.
  • Reporting
    • Based on internal or external Linux Application Platform
    • Based on PBX CDR´s
    • Predefined filter
    • Reports (export as PDF, XML) from filter, combined filter, date and time
  • Emergency calls priority
  • Import/Export PBX user database (CSV/XML)
  • Individual MOH (context sensitive based on object, node or PBX)
  • IP filter for registrations with or without password
  • IPv6 support (IPv6 routing, 6to4 routing and http access, telnet)
  • LDAP via TLS
  • MTLS
  • NTP redundancy
  • Partnerkeys via separate Pbx´s
  • Wideband audio
  • Enhanced Boolean (call forward, filter and diversion filter) based also on date
  • Maximum call duration

New in V10

  • Show video calls on page PBX/Calls
  • Show video capability of registrations on page PBX/Registrations
  • Tone type for PBX generated tones (e.g. for Mobility) configurable
  • Explicit assignement of licenses to users
  • Server based myPBX call lists included with myPBX licenses at no extra charge
  • per user Voicemail license scheme
  • Support for cloud setup
  • Ability to correct calendar-driven presence information manually
  • 'do-not-disturb' presence
  • Support for Mobility client using data for call-control features (hold, retrieve etc.)
  • configurable default visibility (presence/dialog) for group members
  • Disconnect other ringing endpoints if call is rejected on one in a twin-phone configuration
  • Broadcast Conference object supports chat conferences
  • Offload-able media interface for voicemail (Hosting)
  • Waiting Queue supports mobile operators
  • Conditional Mobility/Forking (via Boolean object)
  • Kerberos with AES (Windows 2008R2 compatibility)

Features IP Phones – IP110 / IP200 / IP230 / IP240 / IP240-1000 / IP241 / IP222 / IP232

  • Adjustable loudness
  • Adjustable ringing tones also possible, import RTTTL and midi files
  • Alphanumeric phonebook
  • Announcement via loudspeaker
  • Automatic callback on busy and free
  • Automatic redialing
  • Automatic redialing to busy bunched circuit
  • Blind transfer
  • Call diversion to internal phone number
  • Call hold / retrieve call diversion to external phone number
  • Call intrusion
  • Call list (outgoing, incoming, combined, not reached, not answered)
  • Call park and enquiry from other subscribers
  • Call prevention
  • Call transfer / pickup (selective and from a group)
  • Call waiting (acoustical and optical signaling of waiting calls)
  • Caller identification (name/number)
  • Changeover of the assigned partners
  • Conference (3 way)
  • Configuration of the voice recording via HTTP
  • Connect to busy and free subscribers without notification
  • Counter and list of missed calls
  • Date and time display (automatic summer/winter time adjustment)
  • Delete call back
  • Delete variable call diversion
  • Dialing an IP address (with and without RAS)
  • Dialing with code key from an unauthorized phone
  • Direct dialing (immediate, internal/external)
  • Display duration of call
  • Display calling number
  • Emigration of subscriber/endpoint
  • Fixed call diversion (unconditional, no answer (time adjustable) on busy)
  • Forced announcement (priority call)
  • Function keys – multitude possible – exact list can be found in the technical specification of each IP phone
  • Hands free
  • Headset
  • Individual configuration
  • Individual phonebook
  • Intercom with automatic call pick up
  • Interlinked and limitless multiple conference
  • Manager/assistant feature
  • Message waiting indication (MWI)
  • Messaging
  • Multi language
  • Multi-protocol and multi-registration (SIP and H.323 concurrent)
  • Multiple registrations with selective de-registration
  • Mute (switch off the microphone)
  • Name dialing
  • Open listening
  • Over plugging (connect call to a busy subscriber)
  • Phone lock
  • Preferred subscribers
  • Project code
  • Redialing of the last 100 dialed numbers
  • Silent Intrusion
  • SIP via TCP
  • SIPS (Secure SIP via TCP/TLS)
  • SRTP (SIP and H.323)
  • Status indication of the subscriber (free/busy/call)
  • Subscriber with several lines
  • Subscriber with several numbers
  • Transfer with consultation
  • Variable call diversion
  • 802.1x

Phone Menu Languages

  • ger - Deutsch
  • eng - English
  • frn - Français
  • dut - Nederlands
  • ita - Italiano
  • esp - Español
  • swe - Svenska
  • dan - Dansk
  • nor - Norsk
  • fin - Suomi
  • cze - Cestina
  • est - Eesti
  • por - Português
  • lat - Latviešu
  • cro - Hrvatski
  • pol - Polski
  • rus - Русский
  • slo - Slovenija
  • hun - Magyar
  • tha - ภาษาไทย

New in V9

  • Colour display (IP241 / IP222 / IP232)
  • Individual background picture (IP241 / IP222 / IP232)
  • Individual audible signal for announcement calls /multicast announcements and messaging
  • 802.3az (IP222 / IP232)
  • Wideband audio (IP222 / IP232)

New in V10

  • Russian and Slovenian languages

Features 3rd party Phones connected to analogue (POTS) port, DECT Phones IP52 / IP54 / IP55 / IP61 / IP63 / IP65

  • Call completion on busy
  • Call completion on free
  • Call diversion to internal/external number
  • Call hold/retrieve
  • Call park and enquiry from other subscribers
  • Call protection
  • Call transfer/pickup (selective and from a group)
  • Call waiting (acoustic signalling of the waiting call)
  • Clip to an analogue phone
  • Confirmation tone (positive and negative)
  • Connect to a free and busy subscriber without notification
  • Delete variable call diversion
  • Dial with code key from an unauthorized phone
  • Direct dial immediate (internal, external)
  • Do not disturb (internal and external calls)
  • Fixed call diversion; unconditional, no answer (time adjustable), on busy
  • Lock phone
  • Message Waiting Indication (MWI) on DECT Phones
  • Preferred subscriber
  • Project code
  • Special tone when active feature
  • Transfer with consultation

New in V10

  • DECT: pass the DECT Security certification

Features innovaphone Voice mail (*)

  • Languages supported: German / English / Italian / French / Dutch / Spanish / Norwegian / Danish / Polish /Swedish / Czech – additional languages on demand.
  • Voicemail runs on Compact Flash (CF slot in IP800, IP305, IP302, IP2000, IP6000, IP1060, IP3010, IP6010) or on external Web Server
  • Email notification (with or without attachment)
  • Listen to/delete /store voice mails by means of DTMF input
  • MWI (according to H.450.7)
  • Personal greeting message
  • Voice recording

New in V9

  • Voicemail support SRTP

Features myPBX

UC client (myPBX) web-based and Windows launcher

  • Languages supported: Danish / English / Estonian / Finnish / French / Italian / Latvian / Dutch / Norwegian / Polish / Portuguese / Spanish / Swedish / Czech – additional languages on demand.
    • CTI (initiate call, accept call, terminate call, hold call, retrieve call, transfer call, park call, 3PTY conference)
    • Manage own call diversions
    • Call list
    • Presence (manage own presence state)
    • Buddylist (including partners presence and call status)
    • Chat (multiparty chat)
    • Audioconference (via innovaphone audio conference Interface)
    • Videoconferece (via integration of Webex or Microsoft Livemeeting)
    • Application sharing (via integration of Webex or Microsoft Livemeeting)

New in V10

  • Improved usability, new look, single-window design
  • Intuitive LDAP search (arbitrary search string input, results from different sources are merged)
  • Possibility to display additional info from the directory in the LDAP search
  • Support for LDAPS (LDAP over TLS)
  • Improved instant messaging (subject, list of participants, messages are received before the chat is accepted, window can be closed and opened again without terminating the session)
  • Simplified call diversion configuration (synchonized with the favourite call diversions on the phone)
  • Simplified visibility settings
  • Do not disturb (new presence activity, chats are rejected if DND is set)
  • Pickup calls from favourites
  • Unpark calls from favourites
  • Unlimited length of call list (using a paging mechanism).
  • Configure language in launcher
  • Translated launcher user interface
  • Auto appear offline, after an idle timeout that can be configured in the launcher
  • MSI-Parameters for deployment of the launcher
  • Launcher can dock to the left or right screen border
  • Launcher can write trace files for debugging purposes and support
  • Audio conferencing from the chat window has been removed
  • Desktop notifications and notification sounds for calls and instant messaging. Accept and reject calls directly from the notification window. Visibility requests using desktop notifications.
  • Configure mobility
  • Tool that dials or starts chats in myPBX. This tool is registered in windows as an handler for tel: sip: and im: URIs.
  • Display diverting info at incoming alerting calls
  • Display causes at disconnecting calls
  • Video calls between two myPBX Launchers is now possible (runs on Windows 7 and Windows 8, see Reference10:Concept myPBX Video for details)
  • 3 party Video conference
  • Webcam selection if several webcams present
  • Webcam preview of the selected webcam
  • Webcam menu to control settings like brightness or contrast. Adjustable at webcam preview or even during the video call
  • Webcam is configured to deliver 352x288 or 320x240 resolutions and the maximun frame rate available, usually 30 fps
  • H264 encoder configured to deliver an average rate of 250 kbps
  • H264 video stream compatible with other vendors like LifeSize or Polycom

Microsoft Office 2010/2013 integration (introduced in V10)

allows to see the presence of a user inside a Microsoft Office 2010 application

  • Presence visibility inside an Office application
  • Start of a chat from inside an Office application
  • Start of a call from inside an Office application

Exchange Calender Connector (introduced in V10)

Replicates Exchange Calendar information to PBX user presence (Linux Application Platform)

  • Presence is set to busy during calendar appointments
  • The appointment subject is provided as presence note
  • later appointments the same day are indicated as presence note, if presence is 'available'

Fax Server (introduced in V10)

(Linux Application Platform)

  • email-to-fax and fax-to-email gateway
  • Each PBX user has an own fax number: personal fax
  • Fax source formats
    • plain text
    • HTML
    • PDF files
    • all other file formats which can be converted by OpenOffice
  • Cover page
  • e-mail delivery/non-delivery report
  • Incoming fax documents delivered as PDF


Features Operator (V8) software based

  • Localized versions: German / English / Italian / Dutch – additional languages on demand
  • Busylampfield (divided into groups)
  • Call journal
  • Call transfer (with/without consultation (blind))
  • Drag&Drop or with keypad use
  • Integrated help
  • Monitor blind transferred calls
  • Monitor of waiting queue
  • Name display for incoming calls in LDAP directory
  • Park/unpark
  • Send messages to PBX users
  • Searching within a LDAP directory
  • Searching for PBX users in all PBX´s
  • Set/change call forward for all PBX users
  • Set/change presence status for all PBX users
  • Show busy state
  • Show call forward
  • Show current call
  • Show presence status
  • State-of-the-art user interface
  • Support of Master/Slave scenarios

Features Interactive Voice Response (IVR) (*)

  • Call handling according to lines and/or calling number (CLI)
  • Listen to the menu also from internal subscribers
  • Multi level menu
  • Overflow from the operator to an automatic operator
  • Voice menu at extension (if no answer, busy, unconditional)
  • Voice menu with information and automatic dialing
  • Voice menu with predefined destinations
  • Voice menu with manual dialing of the destination (DTMF)

New in V8

  • Announcing the queue position in a waiting queue
  • Note:
  • (*) External or internal (CF-card) web server required
  • (#) innovaphone IP21 required

Related Information

Reference10:Concept_Phone_Firmware_10

See the Downloads section on www.innovaphone.com for further information

Howto:Feature Liste in Deutsch