Howto:Belgacall - Spike Technics - SIP Provider
Innovaphone Compatibility Test Report
Summary
SIP Provider: Spike Technics
The provider was tested by the provider Spike Technics. This product is listed due to a customer testimonial. No tests have been conducted by innovaphone.
The provider supports all required innovaphone features and is therefore qualified as recommended SIP Provider.
The provider doesn't support Redundancy scenarios with multiple SIP-trunks(master & standby) registered at one account.
That being said, the provider has achieved 94% of all possible test points. For more information on the test rating, please refer to Test Description
- Features:
- Direct Dial In
- Fax over IP (T.38)
- DTMF
- Supported Codecs by the provider
- G711
- G729
- T.38 UDP
Current test state
This product is listed due to a customer testimonial. No tests have been conducted by innovaphone.
Testing of this product has been finalized September 1st, 2014.
Testing Enviroment
Test Results
We have tested our Hosted PBX solution in combination with the Innovaphone IP305, FW: 10.00 sr8 IP305[10.1037], Bootcode[101037], Hardware[401].
For more information on the test procedure, please read the following wiki article: SIP Interop Test Description. Bold lines in the test results indicate a KO-criteria.
Basic Call
| Tested feature | Result |
|---|---|
| call using g711a | OK |
| call using g711u | OK |
| call using g723 | NA |
| call using g729 | OK |
| call using g722 | NA |
| Overlapped sending | Nok |
| early media channel | OK |
| Fax using T.38 | OK |
| T.38 Transcoding by the provider | OK |
| Reverse Media Negotiation | OK |
| CGPN can be suppressed | OK |
| CLIP no screening | OK |
| Long time call possible(>30 min) | OK |
| External Transfer | OK |
| NAT Detection | OK |
| Redundancy | NA |
| SIP over TCP | OK |
| Voice Quality OK? | OK |
Direct Dial In
| Tested feature | Result |
|---|---|
| Inbound(Provider -> Innovaphone) | OK |
| Outbound(Innovaphone -> Provider) | OK |
| Loop In call(Innovaphone -> Provider -> Innovaphone) | OK |
DTMF
| Tested feature | Result |
|---|---|
| DTMF tones sent correctly via RTP-events(RFC 2833) | OK |
| DTMF tones sent correctly via SIP-Info | OK |
| DTMF tones received correctly via RTP-events(RFC 2833) | OK |
Hold/Retrieve
| Tested feature | Result |
|---|---|
| Call can be put on hold | OK |
| Held end hears music on hold / announcement from PBX | OK |
Transfer with consultation
| Tested feature | Result |
|---|---|
| Call can be transferred | OK |
| Held end hears music on hold | OK |
The following tests are made to test if call transfer is working.
| Tested feature | Voice Ok? | MoH Ok? |
|---|---|---|
| inno1 calls inno2. inno2 transfers to PSTN-phone. | OK | OK |
| inno1 calls PSTN-phone. inno1 transfers to inno2. | OK | OK |
| inno1 calls PSTN-phone. PSTN-phone transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. inno1 transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. PSTN-phone transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. | OK | OK |
Transfer with consultation (alerting only)
| Tested feature | Result |
|---|---|
| Call can be transferred | OK |
| Held end hears music on hold or dialling tone | OK |
| Call returns to transferring device if the third
Endpoint is not available |
OK |
The following tests are made to test if call transfer is working.
| Tested feature | Voice Ok? | MoH Ok? |
|---|---|---|
| inno1 calls inno2. inno2 transfers to PSTN-phone. | OK | OK |
| inno1 calls PSTN-phone. inno1 transfers to inno2. | OK | OK |
| inno1 calls PSTN-phone. PSTN-phone transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. inno1 transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. PSTN-phone transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. | OK | OK |
Blind Transfer
| Tested feature | Result |
|---|---|
| Call can be transferred | OK |
| Held end hears dialling tone | OK |
The following tests are made to test if call transfer is working.
| Tested feature | Voice Ok? | MOH Ok? |
|---|---|---|
| inno1 calls inno2. inno2 transfers to PSTN-phone. | OK | OK |
| inno1 calls PSTN-phone. inno1 transfers to inno2. | OK | OK |
| inno1 calls PSTN-phone. PSTN-phone transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. inno1 transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. PSTN-phone transfers to inno2. | OK | OK |
| PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. | OK | OK |
CFU / CFB Transfer
| Tested feature | Result |
|---|---|
| Call can be forward | OK |
| Held end hears dialling tone | OK |
CFNR / Blind Transfer (alerting only)
| Tested feature | Result |
|---|---|
| Call can be transferred or forward | OK |
| Held end hears dialling tone | OK |
The following tests are made to test if call transfer is working.
| Tested feature | Voice Ok? |
|---|---|
| inno1 calls inno2. inno2 transfers to PSTN-phone. | OK |
| inno1 calls PSTN-phone. PSTN-phone transfers to inno2. | OK |
| PSTN-phone calls inno1. inno1 transfers to inno2. | OK |
| PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. | OK |
Broadcast Group & Waiting Queue
| Tested feature | Result |
|---|---|
| Caller can make a call to a Broadcast Group | OK |
| Caller can make a call to a Waiting Queue | OK |
| Announcement if nobody picks up the call | OK |
Configuration
Firmware version
All innovaphone devices use V10 SR8 as firmware.
Interfaces
SIP TRUNK
NUMBERS ROUTES IN THE NETHERLANDS
