Howto:2N Helios IP - 2N - SIP Testreport 2017

Summary

The Helios IP - doorphone supports all required innovaphone features and is therefore qualified as recommended product.

Certification Status

This product is listed due to a customer testimonial. No tests have been conducted by innovaphone.

Testing of this product has been finalized January 16th, 2017.

Version

Helios IP Firmware Version:

2.18.0.27.5

Helios IP Hardware Version:

570v5

innovaphone PBX Firmware Version:

11r2sr22 [11.3648] / IPVA

Device Setup

Tested feature	Result
Register Device w/o specific configuration (requires DHCP)	Nok
DHCP is default	Ok
DHCP yields timeserver and time displays correctly	Nok
SNTP config has TZ string for timezone/dst autoconfig	Nok
DHCP yields correct default gateway	Ok
Device supports magic registration (e.g. by serial)	Nok
Fixed registrations works	Ok
Device registers w/o Extension (just by name)	Nok
Device registers by name with non-latin1 characters (e.g. UserÄÖÜ)	Nok
Device registers by extension	Ok
Device registers with password	Ok
Device registers multiple identities	Ok
2nd GK is supported (mit SIP??)	Nok
Changing registrations between GK1 and GK2 (mit SIP??)	Nok
PBX redirect (UserObject on Master/Phone at Slave registered)	Ok
Physical Location (@PBX) correct?	Ok
Device supports STUN protocol	Nok
Device sends NAT - keepalive messages	Ok
Device usable in hosting scenarios?	Ok
Device refreshes the PBX registration	Ok
Device supports SIP over TCP	Ok
Device supports SRTP	Nok
Device supports SIPS (SIP over TLS)	Nok
Device supports HTTPS	Ok
Device supports VAD (Voice activity detection)	Nok
Device supports Auto-Answer (needed when used with CTI client)	Ok
Supported menu languages	Ok

Test Results

Basic Call

Tested feature	Result
call using g711a	Ok
call using g711u	Ok
call using g729	Ok
call using g722	Ok
Overlapped sending	Nok
Device sets up an early media channel for incoming calls	Nok
Device sets up an early media channel for outgoing calls	Nok
Device shows called id number	Nok
Device shows called id name	Nok
Device shows called id display info	Nok
Fax using T.38	Nok
CGPN can be suppressed	Nok
Reverse Media Negotiation	Ok
Device shows CDPN/CGPN on incoming call	Ok
Device shows CDPN/CGPN on outgoing call	Ok
Device shows connected number	Nok
Device shows diverting number	Nok
Device supports distinctive ringing	Ok
Device supports asymetric codec negotiation	Nok
Device supports codec renegotiation during a conversation	Ok
Device shows correct display message in case of busy CDPN	Nok
Device shows correct display message in case of not existing CDPN	Nok
Device shows correct display message in case that the call is declined	Nok
3party conference possible	Nok
Device supports display updates during call(needed for Directory Search object)	Nok
Long Time Call (>30 min) works?	Ok
Registration redirecting works?	Nok
Incoming SRTP call - SRTP not enabled on DUT	Nok
Incoming SRTP call - SRTP enabled on DUT	Nok
Voice Quality OK?	Ok

DTMF

Tested feature	Result
DTMF tones sent correctly	Ok
DTMF tones received correctly	Ok

Hold/Retrieve

Tested feature	Result
Device handles incoming hold correctly	Ok
Device can put a call on hold using correctly(inactive or sendonly)	Nok

Transfer with consultation

Tested feature	Voice Ok?	MoH Ok?
inno1 calls inno2. inno2 transfers to testphone.	Ok	Ok
inno1 calls inno2. inno1 transfers to testphone.	Ok	Ok
inno1 calls testphone. inno1 transfers to inno2.	Ok	Ok
inno1 calls testphone. testphone transfers to inno2.	N/A	N/A
testphone calls inno1. inno1 transfers to inno2.	Ok	Ok
testphone calls inno1. testphone transfers to inno2.	N/A	N/A

Transfer with consultation (alerting only)

Tested feature	Voice Ok?	MoH Ok?
inno1 calls inno2. inno2 transfers to testphone.	N/A	N/A
inno1 calls inno2. inno1 transfers to testphone.	N/A	N/A
inno1 calls testphone. inno1 transfers to inno2.	N/A	N/A
inno1 calls testphone. testphone transfers to inno2.	N/A	N/A
testphone calls inno1. inno1 transfers to inno2.	N/A	N/A
testphone calls inno1. testphone transfers to inno2.	N/A	N/A

Blind Transfer

Tested feature	Voice Ok?
inno1 calls inno2. inno2 transfers to testphone.	Ok
inno1 calls inno2. inno1 transfers to testphone.	Ok
inno1 calls testphone. inno1 transfers to inno2.	Ok
inno1 calls testphone. testphone transfers to inno2.	N/A
testphone calls inno1. inno1 transfers to inno2.	Ok
testphone calls inno1. testphone transfers to inno2.	N/A

Blind Transfer (alerting only)

Tested feature	Voice Ok?
inno1 calls inno2. inno2 transfers to testphone.	N/A
inno1 calls testphone. testphone transfers to inno2.	N/A
testphone calls inno1. inno1 transfers to inno2.	N/A

Broadcast Group & Waiting Queue

Tested feature	Result
testphone makes call to a Broadcast Group. inno1 picks up.	Ok
inno1 makes call to a Broadcast Group. testphone picks up.	Ok
testphone makes call to a Waiting Queue. inno1 picks up before announcement is played.	Ok
testphone makes call to a Waiting Queue. inno1 picks up after announcement is played.	Ok
inno1 makes call to a Waiting Queue. testphone picks up.	Ok

DTMF Features

Tested feature	Result
CFU Activate/Deactivate	Nok
CFB Activate/Deactivate	Nok
CFNR Activate/Deactivate	Nok
Pickup Group	Nok
Pickup Directed	Nok
Park/Unpark	Nok
Park To/Unpark From	Nok
Call Completion Busy	Nok
Call Completion Cancel	Nok
Join Group/Leave Group	Nok
Join All Groups/Leave All Groups	Nok
Enable mobility/Disable mobility	Nok
Enable mobility cw/Disable mobility cw	Nok
Set presence	Nok

Other Features

Directory

Tested feature	Result
Device built-in directory	Ok
Exists	Ok
Can be dialled from	Ok
Does CLI resolution	Nok
display update if directory object is used?	Ok

Tested feature	Result
External LDAP Server supported	Nok
Can be dialled from	Nok
Does CLI resolution	Nok
display update if directory object is used?	Nok

Keys

Tested feature	Result
Device has speed dial keys	Ok
Device has programmable function keys	Ok
Device has partner keys	Ok

CTI Features (with SOAP / TAPI / myPBX)

Tested feature	Result
User Call - outgoing call	Nok
User Connect - Answer incoming call	Nok
User Reject - Reject alerting call	Nok
User Disconnect - Disconnect active call	Nok
User Hold - Put connected call on hold	Nok
User Hold Retrieve - Retrieve call on hold	Nok
User Transfer - Transfer with Consult	Nok
User Transfer - Transfer with Consult (Alerting only)	Nok
User Transfer - Blind Transfer	Nok
3PTY - Make 3rd Party Call	Nok
Connected Number Update on Display	Nok

UC Features

Tested feature	Result
Video calls possible?	Ok
Video conference possible? (max. amount of participants)	Nok
Video Codecs	Ok
enable/disable video during call	Ok
Set own presence possible?	Nok
See presence of others possible?	Nok
chat with mypbx client possible?	Nok
chat with same vendor client possible?	Nok
send IM - messages to phones possible?	Nok

Configuration

innovaphone configuration

The innovaphone Virtual Appliance user interface can be opened on any computer connected with the innovaphone Virtual Appliance. Start a web browser on your computer. Enter innovaphone Virtual Appliance in the address line of the browser. The innovaphone Virtual Appliance user interface opens and enter the password. In settings innovaphone Virtual Appliance go to: PBX > Objects and choose new (User).

Enter the Description, Long Name, Display Name, Name, Number, Password. Check Node, PBX and click Apply, OK.

doorphone configuration

Open web browser and enter IP address of intercom (default: admin/2n). If you don´t know IP of your Intercom, you can use 2N Helios IP Network Scanner (download 2N website). Go to Service – Phone – SIP 1 and fill Intercom Identity – Authentication – SIP Proxy – SIP Registrar and save settings. Connection between innovaphone Virtual Appliance and 2N Helios IP is now ready. In directory you can set, which numbers you will call from 2N Helios IP (you can ad numbers from which are in the innovaphone Virtual Appliance).

Go to Service - Phone - Audio and set DTMF Receiving, Audio Codecs like described in the screenshot below.