Howto:ATCOM IP Phones - ATCOM - 3rd Party Product

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Atcom logo.png

Product Name

  • ATCOM Gigabit IP phone
  • ATCOM D26
  • ATCOM D38
  • ATCOM A26
  • ATCOM A48
  • ATCOM A68
  • ATCOM 100M IP phone
  • ATCOM D20
  • ATCOM D21
  • ATCOM D32
  • ATCOM D33
  • ATCOM A20
  • ATCOM A21
  • ATCOM A41
  • ATCOM Wi-Fi IP phone
  • ATCOM A20W/A20WAC
  • ATCOM A41W
  • ATCOM A48W/A48WAC
  • ATCOM A68W/A68WAC
  • ATCOM A2SW
  • ATCOM D2SW
  • ATCOM 4G SIP/VoLTE phone
  • ATCOM A68LTE
  • ATCOM A20LTE
  • ATCOM A2SV-PW
  • ATCOM D2SV-PW

ATCOM IP phones

Certification Status

Referralprod.PNG Interoperability tests between innovaphone PBX systems and end devices of ATCOM Techno­logy Co. LTD. confirmed the telephony functions according to the detailed manufacturer's results documented below.

The tests were carried out using the firmware versions specified below.
As this is a third-party product, the manufacturer is obliged to repeat this testing process on an ongoing basis with any new phones and/or firmware versions that may appear and to document any changed results in the above article.

This interoperability test suite was last time performed in November 2022.

Category

SIP hardware and software endpoints

Vendor

Atcom logo.png

ATCOM is a state certified high-tech enterprise in China. It is one of the earliest companies engaged in VoIP Industry in China. It has 13 years of experience in R&D, manufacturing and technical service of IP telephone and related IP voice terminals. Its products are sold in more than 100 countries, providing high-quality products and services for millions of users.

Description

IP phones
D21
D2Xlogo.png
D26
D2Xlogo.png
D38
D3Xlogo.png

- 128*64 graphic of backlight LCD
- 6 SIP accounts
- Multi-Scene feature
- 13 programmable keys
- 2 line keys
- PoE-Class 2

D21 datasheet

- 128*64 graphic of backlight LCD
- 6 SIP accounts
- Multi-Scene feature
- 13 programmable keys
- 2x Gigabit port
- PoE-Class 2

D26 datasheet

- 2.4”TFT LCD, 320*240 pixel
- 6 SIP accounts
- 2x Gigabit Switch port
- 13 programmable keys
- 3 line keys
- PoE-Class 2

D38 datasheet

Functions

  • Initiate outgoing call = yes
  • Answer incoming call = yes
  • Hold/Retrieve = yes
  • Transfer = yes
  • Conference yes
  • Call waiting = yes
  • Do not disturb = yes
  • Call Conference = yes
  • Call Park = yes
  • Voice Messages Center = yes
  • Call Forward and divert = yes
  • Intercom = yes
  • Dialed/Received/Missed/Forwarded call (400 total) = yes
  • Missed-call notification = yes
  • 1-touch speed dial = yes
  • Redial = yes
  • Zero touch provisioning, management, configuration and remote debugging = yes
  • SIP yes
  • Local Directory(up to 1000 total), remote xml phonebook, and LDAP = yes
  • Call Center Headsets modeyes
  • BLF = yes
  • SRTP = yes
  • DND = yes
  • Peer to peer call = yes

innovaphone CTI ready

innovaphone Reverse Proxy ready

innovaphone WebRTC ready

Supported Codecs

  • G.722 yes
  • G.711 A-law yes
  • G.711 y-law yes
  • G.729A/B/AB yes
  • Opus yes


DTMF Support

  • SIP v1 (RFC2543), v2 (RFC3261)
  • DTMF: In-band, Out-of-band(RFC 2833) and SIP INFO


Supports RFC3261 Digest Authentication Scheme (Section 22.4)

  • Supports RFC3261 Digest Authentication Scheme (Section 22.4) yes


Support LDAP Phonebook

  • Support LDAP Phonebook yes

For further informations please refer to this LDAP Directory configuration guide
Ldap.png

innovaphone Contacts

Access to contact data stored in the innovaphone Contacts Application is possible by use of these configuration instructions.

Version

Product versions used for interop testing:

  • ATCOM D21&D26 FW:V2.8.6.d5cb1
  • ATCOM D38 FW:V2.8.6.d5cb1
  • innovaphone V13r3 beta4
  • ATCOM Test report

Configuration

Register a SIP account

First login to the phone webpage, then choose the Account1,

  • Displayname: testphone1
  • Register name: 6001(telephone number)
  • User name: 6001(telephone number)
  • Password: 123 (as assigned in the innovaphone)
  • SIP server: 172.16.0.100 (IP Adress of the innovaphone)
  • Port: 5060(the default port)
  • Transport Type: UDP/TCP/TLS1.0,TLS1.1,TLS1.2

Click on "Confirm " below.
Register.png
The phone configuration is now complete. Your ATCOM phone is now successfully registered on the innovaphone PBX and can make and receive calls.

Summary

Contact

Company Name: ATCOM Technology co.,LTD.
Street: Building A, STECH park, No. 73 Liuxiancun Road, Xili Street, Nanshan District
ZIP/City: Shenzhen, Guangzhou
Country: China
Phone: +86075583018618
Fax: +86075583018618
Mail: support@atcom.cn
Internet: www.atcom.cn