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(New page: |200px|right ==Product Name== Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid] ==Certification Status== ...)
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Revision as of 12:23, 3 June 2019

Serinus Logo RGB-digital blue.png

Product Name

Serinus Alarm-Mediagateway Serinus Hybrid

Certification Status

Category

Alarm system/server solutions

Vendor

Serinus Logo RGB-digital blue.png

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

Serinus GmbH

Description

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Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

Benefits at a glance:

  • Independence from the infrastructure: web-based alert and crisis management platform
  • Failover protection: geo-redundant cluster operation
  • Ease of integration: alarm media gateway with redundant network connection (LTE backup)

Available Languages

  • German
  • English

Functions

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs, it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels, while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

Key features in combination with Innovaphone:

  • Display text on Deskphones and Dect-Phones
  • Confirmation via DTMF ( positive, negative, PIN-based, Time)
  • Textmessage via SOAP Interface
  • Loudspeaker broadcast
  • Control call forwarding
  • Call intrusion
  • Call recording
  • LDAP Integration Innovaphone to import User
  • Localisation

Offered Interfaces

  • Digital contact inputs and outputs
  • Serial connections via ESPA 4.4.4
  • IP integration via ESPA-X, KNX, Modbus, BACnet
  • Connection through OPC
  • REST API Interface
  • Email
  • SMS

Use Cases

Alerting

Crisis management

Technical Monitoring

Version

Product versions used for interop testing:

  • Serinus MG Version 1.1
  • innovaphone V12 R2 SR17 IPVAC 12.5.3.717

Configuration

SIP configuration with Mediagateway Version 2.0.0.x

to be done by serinus


SIP configuration with Mediagateway Version 1.0.22.x

There are two ways how to connect the serinus Mediagateway to a innovaphone telephone system:

- The connection as an (SIP-) object will be easy and fast but does not have many configuration possibilitys.
- connecting as an gateway trunk has much more possibilities like codec selection, routings,,...

In both ways calling the mediagateway through an range of numbers is possible (e.g. 99 000-999).

Which way to choose should be the decission of the technician that supports the telephone system.


SIP configuration

overview of both sip connectors in the Mediagateway (example)

Serinus - Serinus GmbH - 3rd Party Product 1 DE 1.0.22.x .png


this example shows the two ways how the mediagateway can be connected as described before.

Here we used the following configuration examples:

Serinus Mediagateway: 192.168.8.25

Innovaphone PBX: 192.168.8.171

TelNbr Mediagateway way1: 91-xxxx

TelNbr Mediagateway way2: 71-xxxx


Way1: register as gateway-object


Serinus - Serinus GmbH - 3rd Party Product 2 EN.png

Serinus - Serinus GmbH - 3rd Party Product 3 EN.png

These images shows the gateway object Serinus_Mediagateway1 No 91


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Create a new gateway object


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To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

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Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)


Serinus - Serinus GmbH - 3rd Party Product 7 EN 1.0.22.x.PNG


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The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silet alert key is pressed.


Serinus - Serinus GmbH - 3rd Party Product 9 EN 1.0.22.x.PNG

The pbx-prefixes are not used in this version. These mask is only for documentation purposes.

To be able to make a external call, please add the external prefix to the external phone number within the persons.


Way2: Gateway trunk connection


Serinus - Serinus GmbH - 3rd Party Product 10 EN.png

Serinus - Serinus GmbH - 3rd Party Product 11 EN.png

These images shows the gateway object Serinus_Mediagateway71 No 71


Serinus - Serinus GmbH - 3rd Party Product 12 EN.png

Create a new gateway object


Serinus - Serinus GmbH - 3rd Party Product 13 EN.png


Serinus - Serinus GmbH - 3rd Party Product 14 EN.png

In this picture we have two different Mediagateways configured and connected

As soon as all configuration steps are made in the innovaphone pbx, the gateway object and the GW from the menue GK will connect to each other (you can see this here under "Alias")


On the innovaphone configuration page go to: Gateway - GK - GW1

Serinus - Serinus GmbH - 3rd Party Product 15 EN.png

Enter the details as shown above. Use Protocol TCP, Remote Domain is this own PBX (!). Under "Alias List", enter the name and the number of the above created gateway object. Select the codec G722. Use no encryption.


Serinus - Serinus GmbH - 3rd Party Product 16 EN.png

If more than one pbx system or Mediagateways are connected, you can add a route to allow calls between them.


To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

Serinus - Serinus GmbH - 3rd Party Product 17 DE 1.0.22.x.png

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)


Serinus - Serinus GmbH - 3rd Party Product 18 EN 1.0.22.x.PNG



Serinus - Serinus GmbH - 3rd Party Product 19 EN 1.0.22.x.PNG

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silet alert key is pressed.



The pbx-prefixes are not used in this version. These mask is only for documentation purposes.

To be able to make a external call, please add the external prefix to the external phone number within the persons.



SOAP connection

The SOAP connection is used for forced release or loudspeaker announcements


Create a new user in the innovaphone pbx

Serinus - Serinus GmbH - 3rd Party Product 21 EN.png

It should have the rights to control all affected system phones


Serinus - Serinus GmbH - 3rd Party Product 20 EN.png


Once done, go back to the mediagateway SIP connector and add the credentials

Serinus - Serinus GmbH - 3rd Party Product 22 EN 1.0.22.x.PNG


Serinus - Serinus GmbH - 3rd Party Product 23 DE 1.0.22.x.png

When all settings are correct, the test button will show up a positive confirmation.

If it always fails, please try a password with less than 16 signs.


Serinus - Serinus GmbH - 3rd Party Product 24 EN 1.0.22.x.PNG

Settings for automatic call answer on system phones


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Settings for forced release on nearly all phones (system phones, sip phones and also system dect phones)

Summary

Test Report Serinus

Media:Zertifikat_Serinus_und_innovaphone_19032019.pdf
Media:Zertifikat_Serinus_und_innovaphone_19032019_EN.pdf‎

Remark innovaphone AG:

  • above listed "certificates" and test reports have been created by manufacturer itself and not by innovaphone itself.
  • innovaphone has not conducted any tests nor can confirm functionality as indicated by manufacturer.

Contact

Serinus GmbH
Benjamin Lieber
Albrechtstraße 52
58089 Hagen
Tel: +49 2331 97642 20
Mobile: +49 176 610 93 462
Mail: benjamin.lieber@serinus-sec.de