Howto:AlwinPro Hotel - Aurenz - 3rd Party Product

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Contents

Product name

AlwinPro Hotel - Billing Telephone Services in Hotel Sector

AlwinPro Hotels can be used as the Middleware in between the Hotel Management System and the innovaphone PBX. AlwinPro Hotel implements the Check-In/Check-Out procedure for the innovaphone PBX:

  • changing class of Services
  • Name Resolution
  • Virtual Extensions (call routing).
  • Room Status
  • Wakup Calls
  • FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

Certification Status

Image:Referralprod.PNGThis product is listed due to a customer testimonial. No tests have been conducted by innovaphone.

Testing of this product has been finalized September, 2015.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

Category

Call Accounting, Call Billing, Call Management Systems

Hotel / Accommodation solutions

Functions

  • Call Billing
  • Call Management
  • PIN code solution for private calls
  • Call Analytics
  • PBX Middleware
  • FIAS Interface
  • Check-In, Check-Out
  • Wake-Up Calls
  • Room Status Codes

Version

  • innovaphone PBX v9 HF 23:

AlwinPro Hotel Release 8.1 or later

  • innovaphone PBX v11:

AlwinPro Hotel Release 8.4.01 Hf4 or later

  • innovaphone PBX v12:

AlwinPro Hotel Release 9.3.06 or later

Vendor

Image:aurenzlogo.png

Aurenz software & consulting

Description

AlwinPro Hotel - Billing Telephone Services in Hotel Sector

  • changing class of Services
  • Name Resolution
  • Virtual Extensions (call routing).
  • Room Status
  • Wakup Calls
  • FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

Competitive Analysis

AlwinPro Hotel

AlwinPro Hotel is the reasonably priced solution for invoicing telephone, Internet and TV in the hotel sector.

Simplify Processes

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department. AlwinPro Hotel gets the guest data direct from the Hotel Management Systems via the FIAS Interface.

Independent Invoicing

"Check out" works just as easily. With a click the guest receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

Adapting instead of Limiting

AlwinPro Hotel can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

Summary

This solution has been tested by the vendor.


Configuration description DE

Configuration description EN

Pricing

The license price depends on the amount of extensions that are involved and the product configuration. Please contact aurenz for a specific price offer.

Contact

aurenz GmbH
Hans-Boeckler-Str. 29
73230, Kirchheim unter Teck
Tel: +49 7021 73888 0
Fax: +49 7021 73888 30
Mail: info@aurenz.de
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