Howto:Bria Professional - Counterpath - SIP Testreport

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Contents

Summary

The Bria Professional softphone supports all required innovaphone features and is therefore qualified as recommended product.

In addition to the features of the standard version, the professional edition offers LDAP support and mass deployment via provisioning. Both additional features are compatible with the innovaphone PBX.

The video functionality as well as the usage of wideband codecs of the softphone were also tested sucessfully. However this features will work only when using the upcoming v7 firmware and only for calls to other SIP phones registered on the same PBX.

The integration of the innovaphone voicemail in the softclient is possible. The message waiting indication will work only when using v7 firmware, all other voicemail features are working with v6 firmware too.

The presence features of the Bria softphone cannot be used with an innovaphone PBX.

Certification Status

The tests for this product have been completed.

Testing of this product has been finalized September 15th, 2008.

Version

Firmware Version:

Bria Professional release 2.4 build 49706

innovaphone Firmware:

SR2 HF7

Test Setup

Image:Bria_Professional_-_Counterpath_-_SIP_Testreport_5.PNG

Device Setup

Tested feature Result
Register Device w/o specific configuration (requires DHCP) No
DHCP is default Yes
DHCP yields timeserver and time displays correctly Yes
SNTP config has TZ string for timezone/dst autoconfig Yes
DHCP yields correct default gateway Yes
Device supports magic registration (e.g. provisioning) Yes
Fixed registrations works Yes
Device registers w/o Extension (just by name) Yes
Device registers by extension Yes
Device registers with password Yes
Device registers multiple identities Yes
Device supports STUN protocol Yes
Device sends NAT - keepalive messages Yes
Device refreshes the PBX registration Yes
Device supports SIP over TCP Yes
Device supports SIPS (SIP over TLS) Yes
Device supports SRTP Yes
Device supports HTTPS N/A
Device supports VAD (Voice activity detection) Yes

Test Results

Basic Call

Tested feature Result
call using g711a Yes
call using g711u Yes
call using g729 Yes
Overlapped sending No
Early media channel Yes
Device shows called id number Yes
Device shows called id name Yes
Device shows called id display info Yes
Fax using T.38 N/A
CGPN can be supressed No
Reverse Media Negotiaton No
Device shows CDPN/CGPN on incoming call Yes
Device shows CDPN/CGPN on outgoing call Yes
Device shows connected number Yes
Device shows diverting number No
Device supports distinctive ringing No
Device supports asymetric codec negotiation Yes
Device supports codec renegotiation during a conversation Yes
Device shows correct display message in case of busy CDPN Yes
Device shows correct display message in case of not existing CDPN Yes
Device shows correct display message in case that the call is declined Yes
Call using video Yes (only with v7 PBX firmware)
call using wideband codecs Yes (only with v7 PBX firmware)
MWI from voicemail displayed correctly Yes(only with v7 PBX firmware)
Voice Quality OK? Yes

DTMF

Tested feature Result
DTMF tones sent correctly Yes
DTMF tones received correctly Yes

Hold/Retrieve

Tested feature Result
Device handles incoming hold (sendonly) correctly Yes
Device can put a call on hold using correctly(inactive or sendonly) Yes

Transfer with consultation

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to testphone. Yes Yes
inno1 calls inno2. inno1 transfers to testphone. Yes Yes
inno1 calls testphone. inno1 transfers to inno2. Yes Yes
inno1 calls testphone. testphone transfers to inno2. Yes Yes
testphone calls inno1. inno1 transfers to inno2. Yes Yes
testphone calls inno1. testphone transfers to inno2. Yes Yes

Transfer with consultation (alerting only)

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to testphone. Yes Yes
inno1 calls inno2. inno1 transfers to testphone. Yes Yes
inno1 calls testphone. inno1 transfers to inno2. Yes Yes
inno1 calls testphone. testphone transfers to inno2. Yes Yes
testphone calls inno1. inno1 transfers to inno2. Yes Yes
testphone calls inno1. testphone transfers to inno2. Yes Yes

Blind Transfer

Tested feature Voice Ok?
inno1 calls inno2. inno2 transfers to testphone. Yes
inno1 calls inno2. inno1 transfers to testphone. Yes
inno1 calls testphone. inno1 transfers to inno2. Yes
inno1 calls testphone. testphone transfers to inno2. N/A
testphone calls inno1. inno1 transfers to inno2. Yes
testphone calls inno1. testphone transfers to inno2. N/A

Blind Transfer (alerting only)

Tested feature Voice Ok?
inno1 calls inno2. inno2 transfers to testphone. Yes
inno1 calls testphone. testphone transfers to inno2. Yes
testphone calls inno1. inno1 transfers to inno2. Yes

Broadcast Group & Waiting Queue

Tested feature Result
testphone makes call to a Broadcast Group. inno1 picks up. Yes
inno1 makes call to a Broadcast Group. testphone picks up. Yes
testphone makes call to a Waiting Queue. inno1 picks up before announcement is played. Yes
testphone makes call to a Waiting Queue. inno1 picks up after announcement is played. Yes
inno1 makes call to a Waiting Queue. testphone picks up. Yes

Other Features

Directory

Tested feature Result
Device built-in directory
Exists Yes
Can be dialled from Yes
Does CLI resolution No

Hands free

Tested feature Result
Loudspeaker operation works fine Yes
Hands free works fine Yes
Volume adjustable during call Yes

Keys

Tested feature Result
Device has speed dial keys No
Device has programmable function keys No

Configuration

innovaphone configuration

Add a new PBX object of type "user":
Image:Bria - Counterpath - SIP Testreport_1.PNG

3rd party product configuration

Bria Account Configuration

On the Bria softphone go to "SIP Account Settings ...".
Open "Properties" of a new account and fill like this:
Image:Bria - Counterpath - SIP Testreport_2.PNG

You can use the Dialing plan to support international numbers, e.g. +x.T;match=1;prestrip=1;pre=000 will remove the `+´ from an international number and replace it with 000 (assuming this is your international trunk prefix from an internal line).

Bria Voicemail Configuration

To make Bria interrogate for current voicemail status, enable "Check for voice mail" and enter the voice mail number of the Bria user:
Image:Bria - Counterpath - SIP Testreport_3.PNG
Usually the voice mail number of a PBX user is constructed by appending the phone number of the PBX user to the voice mail prefix ("4" + "217").

Bria Advanced Options

In order to deactivate asymetric codec support on the Bria softphone, you must open the "Advanced Options" dialog. This option must be deactivated, otherwise you will have one-way-audio problems.

To do so, simply dial ***7469 on your Bria softphone.
In order to find the option "system:network:honor_first_codec" apply "honor" as filter.
Make sure the value of "system:network:honor_first_coder" is "1" (not "0") as shown here:
Image:Bria - Counterpath - SIP Testreport_4.GIF

Bria LDAP Configuration

LDAP Server: Estos Metadirectory

Image:Bria Professional - Counterpath - SIP Testreport_6.PNG

First you must configure the LDAP server adress and the login credentials for the server. The Bria LDAP client will poll for all LDAP entries in the database. Therefore you must change the settings for 'Maximale Datensätze' to a value greater than the maximum amount of entries in your corporate directory.

By default the Estos Metadirectory Server will not display more than 5000 results. If your corporate directory contains more than 5000 entries and you want them to be used by Bria, the MetaDirectoryServer.xml config file must be changed.

The location of this file is: C:\Program Files (x86)\ESTOS\MetaDirectory 2\config\MetaDirectoryServer.xml

You will have to insert/change the attribute NonPagedLimit to the maximum amount of database entries in your LDAP Server.

Example:

<LDAPServer>
<NonPagedLimit>15000</NonPagedLimit>
       <Enabled>1</Enabled>
       <Port>712</Port>
       <BindAddress />
 </LDAPServer>

LDAP Server: innovaphone PBX

Image:Bria Professional - Counterpath - SIP Testreport_7.PNG

First you must configure a LDAP account on your innovaphone PBX or use the default LDAP account ldap-guest to import the LDAP entries from the PBX.

Image:Bria Professional - Counterpath - SIP Testreport_8.PNG

Now configure the LDAP settings of your Bria softphone with the appropriate account credentials. As shown in the screenshot the Root-DN must be cn=pbx0. Note that the phonenumber is mapped to the LDAP attribute e164. (not telephoneNumber as in the Metadirectory config)

Bria Provisioning

The Bria provisioning server is a web server, which can provide its clients(softphone) with account credentials, configuration, new software and licenses. For more information on this topic, please read the documents documents listed on the vendor site.

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