Howto:Business VOICE - Easybell - SIP Provider

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Innovaphone Compatibility Test Report

Contents

Summary

SIP Provider: Easybell

The provider was tested by the provider easybell. This product is listed due to a customer testimonial. No tests have been conducted by innovaphone.

The provider supports all required innovaphone features and is therefore qualified as recommended SIP Provider.

The provider supports Redundancy scenarios with up to 9 SIP-trunks(master & standby) registered at the same account. Calls from the provider to the PBX are sent to all registered IP-addresses/SIP-interfaces.

That being said, the provider has achieved 96% of all possible test points. For more information on the test rating, please refer to Test Description

  • Features:
    • Direct Dial In
    • Fax over IP (T.38)
    • DTMF
    • CLIP No Screening
    • Restricted/Trusted IP(you can choose which IP - addresses are allowed to register at provider SBC)
    • SIP Password or IP Authentication
  • Supported Codecs by the provider
    • G711
    • G722
    • G729
    • T.38 UDP

Current test state

Image:Referralprod.PNGThis product is listed due to a customer testimonial. No tests have been conducted by innovaphone.

Testing of this product has been finalized February 3rd, 2015.

Testing Environment

Image:Business_VOICE_-_Easybell_-Testing_Environment.jpg

  • the SIP trunk is configured without Media Relay and without exclusive coder. This is the case if all tests were successful

Test Results

We have tested our Business Voice solution in combination with the Innovaphone IPVA 10.00 sr11 IPVA[10.1123].

For more information on the test procedure, please read the following wiki article: SIP Interop Test Description. Bold lines in the test results indicate a KO-criteria.

Basic Call

Tested feature Result
call using g711a OK
call using g711u OK
call using g723 OK
call using g729 OK
call using g722 OK
Overlapped sending NO
early media channel OK
Fax using T.38 OK
T.38 Transcoding by the provider NO
Reverse Media Negotiation OK
CGPN can be suppressed Note 1
CLIP no screening OK
Long time call possible(>30 min) OK
External Transfer OK
NAT Detection OK
Redundancy Note 2
SIP over TCP OK
Voice Quality OK? OK


Note 1: 
Depend on Account Settings:
Parameter "Display CGPN" is set to <your phonenumber>, the CGPN will suppressed.
Parameter "Display CGPN" is set to "Geräteabhängig", only the Extension will suppressed.
Note 2
Redundancy is provided by Easybell. Telephonesystem is build as a HA-System.
The provider supports Redundancy scenarios with up to 9 SIP-trunks(master & standby) registered at the same account. Calls from the provider to the PBX are sent to all registered IP-addresses/SIP-interfaces.

Direct Dial In

Tested feature Result
Inbound(Provider -> Innovaphone) OK
Outbound(Innovaphone -> Provider) OK
Loop In call(Innovaphone -> Provider -> Innovaphone) OK

DTMF

Tested feature Result
DTMF tones sent correctly via RTP-events(RFC 2833) OK
DTMF tones sent correctly via SIP-Info NO
DTMF tones received correctly via RTP-events(RFC 2833) OK

Hold/Retrieve

Tested feature Result
Call can be put on hold OK
Held end hears music on hold / announcement from PBX OK

Transfer with consultation

Tested feature Result
Call can be transferred OK
Held end hears music on hold OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone. OK OK
inno1 calls PSTN-phone. inno1 transfers to inno2. OK OK
inno1 calls PSTN-phone. PSTN-phone transfers to inno2. OK OK
PSTN-phone calls inno1. inno1 transfers to inno2. OK OK
PSTN-phone calls inno1. PSTN-phone transfers to inno2. OK OK
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. OK OK

Transfer with consultation (alerting only)

Tested feature Result
Call can be transferred OK
Held end hears music on hold or dialling tone OK
Call returns to transferring device if the third

Endpoint is not available

OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone. OK OK
inno1 calls PSTN-phone. inno1 transfers to inno2. OK OK
inno1 calls PSTN-phone. PSTN-phone transfers to inno2. OK OK
PSTN-phone calls inno1. inno1 transfers to inno2. OK OK
PSTN-phone calls inno1. PSTN-phone transfers to inno2. OK OK
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. OK OK

Blind Transfer

Tested feature Result
Call can be transferred OK
Held end hears dialling tone OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok? MOH Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone. OK OK
inno1 calls PSTN-phone. inno1 transfers to inno2. OK OK
inno1 calls PSTN-phone. PSTN-phone transfers to inno2. OK OK
PSTN-phone calls inno1. inno1 transfers to inno2. OK OK
PSTN-phone calls inno1. PSTN-phone transfers to inno2. OK OK
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. OK OK

CFU / CFB Transfer

Tested feature Result
Call can be forward OK
Held end hears dialling tone OK

CFNR / Blind Transfer (alerting only)

Tested feature Result
Call can be transferred or forward OK
Held end hears dialling tone OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok?
inno1 calls inno2. inno2 transfers to PSTN-phone. OK
inno1 calls PSTN-phone. PSTN-phone transfers to inno2. OK
PSTN-phone calls inno1. inno1 transfers to inno2. OK
PSTN-phone calls inno1. inno1 transfers to other PSTN-phone-2. OK

Broadcast Group & Waiting Queue

Tested feature Result
Caller can make a call to a Broadcast Group OK
Caller can make a call to a Waiting Queue OK
Announcement if nobody picks up the call OK

Configuration

Firmware version

All innovaphone devices use V10 SR11 as firmware.

Installation / Configuration Guide

easybell setup Guide

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