Howto:CH - QUICKLINE - Office Voice SIP-Provider (2017)

From innovaphone-wiki

(Difference between revisions)
Jump to: navigation, search
Revision as of 13:40, 21 September 2017 (edit)
She (Talk | contribs)
(New page: == Summary == {{Template:SIP_TEST_STATUS_ongoing|update=September 21st, 2017|url=https://business.quickline.ch/kmu/office-voice/|productname=Office_Voice|providername=QUICKLINE}} === Rema...)
← Previous diff
Revision as of 12:30, 4 October 2017 (edit) (undo)
She (Talk | contribs)

Next diff →
Line 1: Line 1:
== Summary == == Summary ==
-{{Template:SIP_TEST_STATUS_ongoing|update=September 21st, 2017|url=https://business.quickline.ch/kmu/office-voice/|productname=Office_Voice|providername=QUICKLINE}}+{{Template:SIP_TEST_STATUS_ongoing|update=October 4th, 2017|url=https://business.quickline.ch/kmu/office-voice/|productname=Office_Voice|providername=QUICKLINE}}
=== Remarks === === Remarks ===
STUN required on all endpoints if media-relay is not used <br> STUN required on all endpoints if media-relay is not used <br>
-Alert not signalled, 'Carrier w/o Alerting' required in all PBX 'Mobility' objects+Alert not signalled, 'Carrier w/o Alerting' required in all PBX 'Mobility' objects <br>
 +CLNS can be activated by the provider
<internal>Provider SBC: </internal> <internal>Provider SBC: </internal>

Revision as of 12:30, 4 October 2017

Contents

Summary

PRELIMINARY REPORT -- Tests for this product are still ongoing (last updated October 4th, 2017) and may (and probably will) change.

Remarks

STUN required on all endpoints if media-relay is not used
Alert not signalled, 'Carrier w/o Alerting' required in all PBX 'Mobility' objects
CLNS can be activated by the provider



List of Issues found in no media-relay Configuration

This is a list of all issues found in a configuration where the media stream between endpoints and the SIP provider - as opposed to the signalling - is not routed through the SBC.

180 RINGING 
The provider does not send a 180 Ringing response when the called party alerts.
CLNS ONNET 
Onnet-Calls (that is, within the provider's network) do not allow foreign calling party numbers (CGPN). In other words, clip no screening is not possible for on-net calls.
CLNS 
Outgoing calls cannot be sent with a foreign calling party number (CLI).
FAX T38 ONNET 
The provider does not support T.38 fax for onnet calls.
FAX T38 
The provider does not fully support T.38 fax
FAX T38ANDAUDIO 
The provider does not support fallback to audio-fax if T.38 fails.
HOLD RETRIEVE 
The provider does not support Hold/Retrieve of a call.
REVERSE MEDIA 
The provider does not support reverse media negotiation (a.k.a. late SDP)
SIP INFO 
The provider does not support conveying DTMF using the SIP-INFO method.

Here is the list of test-cases that have been performed for this provider: 180_RINGING, BASIC_CALL, CLIR, CLNS_ONNET, CLNS, CONN_NR_DIFF, CONN_NR_INCOMING, CONN_NR, DTMF, EARLY_MEDIA_INBOUND, FAX_AUDIO, FAX_T38_ONNET, FAX_T38, FAX_T38ANDAUDIO, G711A_ONNET, G711A, G711U_ONNET, G711U, G722_ONNET, G722, G729_ONNET, G729, HOLD_RETRIEVE, IP_FRAGMENTATION, LARGE_SIP_MESSAGES, MOBILITY, OPUS_NB, OPUS_WB, RALERT_DISC, REDIR_302, REDIR_DIVHDR, REDIR_HISTHDR, REVERSE_MEDIA, SDP_ICE, SDP_RTCP_MUX, SDP_VIDEO, SIP_INFO, SRTP_INCOMING, SRTP_INTERNAL, SRTP_OUTGOING, SUBSCRIBER_NR, XFER_BLIND, XFER_CONS_ALERT, XFER_CONS_EXT, XFER_CONS

List of Issues found in media-relay Configuration

This section lists the results that differ from the results for the first configuration.

The test results for this configuration are the same, however.

Test Results

This section explains the test results for all possible configurations in more detail.

Configuration without media-relay

Registration 
The provider supports UDP and TCP as transport protocol. The tests were completed using TCP, since UDP is an unreliable protocol and requires all involved network elements to support IP-fragmentation.
NAT Traversal 
The provider detects clients behind NAT and can handle calls to them without requiring the clients to use NAT-traversal methods like STUN. However MediaRelay is required, since the provider does not support a change of the remote RTP-endpoint during a call.
DTMF (RFC2833) 
The provider can convey DTMF digits using the RTP payload method as per RFC2833.
Session Timer 
The tests regarding the SIP-session timer were successful. This means that either no session expiry is used or that it is used and works. It does not imply that session expiry actually is used.
Redundancy 
Registration of two SIP-interfaces on the same SIP-account is not supported by the provider. As a result, you cannot have a Standby gateway/PBX using the same account for failover or load-balancing purposes.
Correct signalling of Ringing-state 
Ringing is not signalled by the provider. This will lead to incorrect call-state display on the PBX (phone-UI, myPBX, Soap) for outbound calls to the PSTN. The caller will see no status-update on the phone-display/PC-screen, showing that the remote party was reached and is ringing.
Additionally external callers forwarded/transferred back to the PSTN, may get no ring-tone but hear silence while the remote party is ringing. This silence while waiting might lead to aborting the call. As a result, Carrier w/o Alerting is required in all PBX 'Mobility' objects.
CLIR 
OK
Clip No Screening (CLNS) 
CLIP no screening (CLNS) is not possible, that is, outgoing calls can only have the own subscriber number (or extension), no foreign numbers as calling line id. This affects for example externally forwarded and mobility calls.
COLP 
Outbound and inbound calls to/from the PSTN show the correct connected number.
For outbound calls to the PSTN, an update of the connected number is not signalled to the caller.
Early-Media 
The provider supports early-media for outbound calls (hence inbound early media) to the PSTN.
Fax 
Transport of faxes to/from the PSTN via G.711 codec was tested successfully.
Transport of faxes using T.38 failed to PSTN and onnet destinations. Moreover fallback to audio-fax failed also.
As a result, T.38 is disabled on the SIP-interface and the use of audio-fax is necessary.
Codecs 
supported to/from PSTN: G711A and G711U
supported onnet (VoIP to VoIP): G711A, G711U, G722 and G729
IP-Fragmentation 
OK
Large SIP messages 
OK
Reverse Media Negotiation 
Reverse-media negotiation is not supported. Therefore, a media-relay with exclusive coder configuration will be activated on the SIP-interface.
Mobility Calls 
Transmitting DTMF-tones as SIP-INFO messages is not supported, however mobility calls are still possible as in the media-relay configuration, the SBC will convey DTMF signalling to the PBX.
As the provider does not provide proper alert signalling, you will need to configure the Carrier w/o Alerting check-mark in the PBX Mobility object.
SRTP 
The provider does not support audio encryption using SRTP.
Dialing of Subscriber Numbers 
The provider does not support dialling numbers in subscriber number format. Make sure to configure the Dialing Location accordingly.
Call Transfer 
OK


Configuration with media-relay

Registration 
The provider supports UDP and TCP as transport protocol. The tests were completed using TCP, since UDP is an unreliable protocol and requires all involved network elements to support IP-fragmentation.
NAT Traversal 
The provider detects clients behind NAT and can handle calls to them without requiring the clients to use NAT-traversal methods like STUN. However MediaRelay is required, since the provider does not support a change of the remote RTP-endpoint during a call.
DTMF (RFC2833) 
The provider can convey DTMF digits using the RTP payload method as per RFC2833.
Session Timer 
The tests regarding the SIP-session timer were successful. This means that either no session expiry is used or that it is used and works. It does not imply that session expiry actually is used.
Redundancy 
Registration of two SIP-interfaces on the same SIP-account is not supported by the provider. As a result, you cannot have a Standby gateway/PBX using the same account for failover or load-balancing purposes.
Correct signalling of Ringing-state 
Ringing is not signalled by the provider. This will lead to incorrect call-state display on the PBX (phone-UI, myPBX, Soap) for outbound calls to the PSTN. The caller will see no status-update on the phone-display/PC-screen, showing that the remote party was reached and is ringing.
Additionally external callers forwarded/transferred back to the PSTN, may get no ring-tone but hear silence while the remote party is ringing. This silence while waiting might lead to aborting the call. As a result, Carrier w/o Alerting is required in all PBX 'Mobility' objects.
CLIR 
OK
Clip No Screening (CLNS) 
CLIP no screening (CLNS) is not possible, that is, outgoing calls can only have the own subscriber number (or extension), no foreign numbers as calling line id. This affects for example externally forwarded and mobility calls.
COLP 
Outbound and inbound calls to/from the PSTN show the correct connected number.
For outbound calls to the PSTN, an update of the connected number is not signalled to the caller.
Early-Media 
The provider supports early-media for outbound calls (hence inbound early media) to the PSTN.
Fax 
Transport of faxes to/from the PSTN via G.711 codec was tested successfully.
Transport of faxes using T.38 failed to PSTN and onnet destinations. Moreover fallback to audio-fax failed also.
As a result, T.38 is disabled on the SIP-interface and the use of audio-fax is necessary.
Codecs 
supported to/from PSTN: G711A and G711U
supported onnet (VoIP to VoIP): G711A, G711U, G722 and G729
IP-Fragmentation 
OK
Large SIP messages 
OK
Reverse Media Negotiation 
Reverse-media negotiation is not supported. Therefore, a media-relay with exclusive coder configuration will be activated on the SIP-interface.
Mobility Calls 
Transmitting DTMF-tones as SIP-INFO messages is not supported, however mobility calls are still possible as in the media-relay configuration, the SBC will convey DTMF signalling to the PBX.
As the provider does not provide proper alert signalling, you will need to configure the Carrier w/o Alerting check-mark in the PBX Mobility object.
SRTP 
The provider does not support audio encryption using SRTP.
Dialing of Subscriber Numbers 
The provider does not support dialling numbers in subscriber number format. Make sure to configure the Dialing Location accordingly.
Call Transfer 
OK


Configuration

Use profile CH-QUICKLINE-Office_Voice in Gateway/Interfaces/SIP to configure this SIP provider.

Please note the following configuration hints:

  • STUN required on all endpoints if media-relay is not used
  • Alert not signalled, 'Carrier w/o Alerting' required in all PBX 'Mobility' objects

A most recent v12r2 firmware is required to use this SIP-profile. For hints regarding upgrade to v12r2, see Howto:Firmware Upgrade V12r1 V12r2

New profiles are added in the course of our V12R2 software Service Releases, see Support:DVL-Roadmap Firmware 12r2. Here is an up to date list of tested SIP providers.

Disclaimer

These tests look at a number of interoperability scenarios between innovaphone SIP devices and a given SIP trunk product. As we are enhancing our testing procedures, nature and number of these tests will vary.

All test results document the fact how the tested combination performs in the tested scenario. It explicitly does not comment on the question what the reason is for the behaviour nor if and how it could be changed. It thus does not imply that either the SIP trunk provider or the innovaphone device fails in any way. It merely says that the combination does not perform as defined by the test.

If not mentioned otherwise, all tests are repeated on a weekly basis (a.k.a. nightly tests) using the then-current innovaphone firmware. If a tested combination keeps performing differently from the state documented here during nightly tests, we reserve the right to update this article accordingly.

Some tests do not have consistent results. This may occur for various reasons. If so, we document the tests result as being unstable.

Some of the tested SIP trunk products are not available for nightly tests. In this case, the fact will be noted in the Summary section.

Personal tools