Howto:Change the System Name
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Applies To
This information applies to
- all innovaphone PBX platforms, V6 and later
More Information
Problem Details
Sometimes it is necessary to change the System Name aka GatekeeperID of a PBX. With this adjustment you have to be careful, because many functions depend on the System Name which does not work after a change.
In this article, we want to provide a list of features which need to be adjusted as well.
(Please note: this list is not complete and needs to be extended)
Configuration
Preparations / Things to think about
- Email address of all users will be changed (Use manuall config if needed)
- SSL Certificates (eg. Federation)
- GatekeeperID configured local at any device? (Phone, GWs, 3rd Party)
Config Change
- Change the System Name on all PBX'es and Reboot
Cleanup
- User visibility rights based on System Name
- Reporting - Reports and Filters
- Faxserver
- Exchange Calendar Connector
- TAPI Applications
- SOAP Applications
- WebRTC scripts
- Federation
- Reverse Proxy Registers/Features based on System Name