Howto:DE - Easybell - SIP Trunk SIP-Provider (2021)

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Contents

Summary

Tests for the SIP_Trunk SIP trunk product of the provider Easybell were completed. Test results have been last updated on February 3rd, 2021. Check the history of this article for the date of the first publication of the testreport.

Remarks

  • CLNS works only for German CGPNs
  • 'Set Calling = Diverting No' recommended in PBX 'Trunk' objects
  • If you intend to use SIPS (SIP/TLS) registration, you need to add the ' sip.easybell.de' certificate to the trust list of your SBC



List of Issues found in no media-relay Configuration

This is a list of all issues found in a configuration where the media stream between endpoints and the SIP provider - as opposed to the signalling - is not routed through the SBC.

CLNS ONNET 
Onnet-Calls (that is, within the provider's network) do not allow foreign calling party numbers (CGPN). In other words, clip no screening is not possible for on-net calls.
CLNS 
Outgoing calls cannot be sent with a foreign calling party number (CLI).
EARLY MEDIA INBOUND 
The provider does not support early-media (i.e. establish RTP-stream before 200 OK/connect) for calls to the PSTN.
FAX T38 
The provider does not fully support T.38 fax
MOBILITY 
The provider can not send DTMF signals via SIP-INFO messages.
REDIR 302 
The provider does not support external call redirection using the SIP 302 Redirect response
REDIR DIVHDR 
The provider does not support maintaining the original caller ID for redirected calls (e.g. CFU) when the original caller is present in a Diversion: header.
REDIR HISTHDR 
The provider does not support maintaining the original caller ID for redirected calls (e.g. CFU) when the original caller is present in a History-Info: header.
SDP ICE 
The provider does not support receiving ICE candidates in the SDP-part of a SIP message.
SIP INFO 
The provider does not support conveying DTMF using the SIP-INFO method.

Here is the list of test-cases that have been performed for this provider: 180_RINGING, BASIC_CALL, CLIR, CLNS_ONNET, CLNS, CONN_NR_DIFF, CONN_NR_INCOMING, CONN_NR, DTMF, EARLY_MEDIA_INBOUND, FAX_AUDIO, FAX_T38_ONNET, FAX_T38, FAX_T38ANDAUDIO, G711A_ONNET, G711A, G711U_ONNET, G711U, G722_ONNET, G722, G729_ONNET, G729, HOLD_RETRIEVE, IP_FRAGMENTATION, LARGE_SIP_MESSAGES, MOBILITY, OPUS_NB, OPUS_WB, RALERT_DISC, REDIR_302, REDIR_DIVHDR, REDIR_HISTHDR, REVERSE_MEDIA, SDP_ICE, SDP_RTCP_MUX, SDP_VIDEO, SIP_INFO, SRTP_INCOMING, SRTP_INTERNAL, SRTP_OUTGOING, SUBSCRIBER_NR, XFER_BLIND, XFER_CONS_ALERT, XFER_CONS_EXT, XFER_CONS

List of Issues found in media-relay Configuration

This section lists the results that differ from the results for the first configuration.

MOBILITY 
This feature, which does not work in the first configuration, works fine in the second configuration.


Test Results

This section explains the test results for all possible configurations in more detail.

Configuration without media-relay

Registration 
The provider supports UDP, TCP and TLS as transport protocol. The tests were completed using TLS, since it offers encryption of the transmitted SIP-packets.
NAT Traversal 
The provider detects clients behind NAT and can handle calls to them without requiring the clients to use NAT-traversal methods like STUN.
DTMF (RFC2833) 
The provider can convey DTMF digits using the RTP payload method as per RFC2833.
Session Timer 
The tests regarding the SIP-session timer were successful. This means that either no session expiry is used or that it is used and works. It does not imply that session expiry actually is used.
Redundancy 
Registration of two SIP-interfaces on the same SIP-account is not supported by the provider. As a result, you cannot have a Standby gateway/PBX using the same account for failover or load-balancing purposes.
Correct signalling of Ringing-state 
OK
CLIR 
OK
Clip No Screening (CLNS) 
CLIP no screening (CLNS) is not possible, that is, outgoing calls can only have the own subscriber number (or extension), no foreign numbers as calling line id. This affects for example externally forwarded and mobility calls.
Also, there is no other method available for this provider to make sure externally forwarded calls will show proper calling line identification (CLI). In this case, we recommend to set the Set Calling = Diverting No check-mark in the PBX Trunk object. This way, the forwarded call will at least carry the diverting party number (DGPN) as calling party number (CGPN/CLI) when alerting at the forwarded-to target. Otherwise it would either show no CLI at all or the lowest subscriber number associated with the trunk only.
COLP 
Outbound and inbound calls to/from the PSTN show the correct connected number.
For outbound calls to the PSTN, an update of the connected number is not signalled to the caller.
Early-Media 
The provider does not support early (that is, before connect) media for outbound calls to the PSTN (hence no inbound early media). This may be an issue in cases where such media is played to the caller (e.g. when calling an unavailable mobile phone).
Fax 
Transport of faxes to/from the PSTN via G.711 codec was tested successfully.
Transport of faxes using T.38 worked to onnet destinations. However it failed to PSTN destination. Fallback to audiofax worked.
As a result, T.38 is enabled on the SIP-interface, the use of audio-fax is necessary.
Codecs 
supported to/from PSTN: G711A
supported onnet (VoIP to VoIP): G711A, G711U and G722
IP-Fragmentation 
OK
Large SIP messages 
OK
Reverse Media Negotiation 
OK
Mobility Calls 
Transmitting DTMF-tones as SIP-INFO messages is not supported. In a no-media-relay configuration, DTMF signalling can thus not be conveyed to the PBX. Mobility calls will not work.
Neither Clip no screening (CLNS) nor call redirection using the SIP Diversion: or History-Info is supported. Calls forwarded to mobility devices will thus not have the original callers calling line id (CLI). In this case, we recommend to set the Set Calling = Diverting No check-mark in the PBX Trunk object. This way, the mobility call will at least carry the mobility user's own extension as calling party number (CGPN/CLI) when alerting at the mobile device. Otherwise it would either show no CLI at all or the lowest subscriber number associated with the trunk only.
SRTP 
The provider does not support audio encryption using SRTP.
Dialing of Subscriber Numbers 
OK
Call Transfer 
OK


Configuration with media-relay

Registration 
The provider supports UDP, TCP and TLS as transport protocol. The tests were completed using TLS, since it offers encryption of the transmitted SIP-packets.
NAT Traversal 
The provider detects clients behind NAT and can handle calls to them without requiring the clients to use NAT-traversal methods like STUN.
DTMF (RFC2833) 
The provider can convey DTMF digits using the RTP payload method as per RFC2833.
Session Timer 
The tests regarding the SIP-session timer were successful. This means that either no session expiry is used or that it is used and works. It does not imply that session expiry actually is used.
Redundancy 
Registration of two SIP-interfaces on the same SIP-account is not supported by the provider. As a result, you cannot have a Standby gateway/PBX using the same account for failover or load-balancing purposes.
Correct signalling of Ringing-state 
OK
CLIR 
OK
Clip No Screening (CLNS) 
CLIP no screening (CLNS) is not possible, that is, outgoing calls can only have the own subscriber number (or extension), no foreign numbers as calling line id. This affects for example externally forwarded and mobility calls.
Also, there is no other method available for this provider to make sure externally forwarded calls will show proper calling line identification (CLI). In this case, we recommend to set the Set Calling = Diverting No check-mark in the PBX Trunk object. This way, the forwarded call will at least carry the diverting party number (DGPN) as calling party number (CGPN/CLI) when alerting at the forwarded-to target. Otherwise it would either show no CLI at all or the lowest subscriber number associated with the trunk only.
COLP 
Outbound and inbound calls to/from the PSTN show the correct connected number.
For outbound calls to the PSTN, an update of the connected number is not signalled to the caller.
Early-Media 
The provider does not support early (that is, before connect) media for outbound calls to the PSTN (hence no inbound early media). This may be an issue in cases where such media is played to the caller (e.g. when calling an unavailable mobile phone).
Fax 
Transport of faxes to/from the PSTN via G.711 codec was tested successfully.
Transport of faxes using T.38 worked to onnet destinations. However it failed to PSTN destination. Fallback to audiofax worked.
As a result, T.38 is enabled on the SIP-interface, the use of audio-fax is necessary.
Codecs 
supported to/from PSTN: G711A
supported onnet (VoIP to VoIP): G711A, G711U and G722
IP-Fragmentation 
OK
Large SIP messages 
OK
Reverse Media Negotiation 
OK
Mobility Calls 
Transmitting DTMF-tones as SIP-INFO messages is not supported, however mobility calls are still possible as in the media-relay configuration, the SBC will convey DTMF signalling to the PBX.
Neither Clip no screening (CLNS) nor call redirection using the SIP Diversion: or History-Info is supported. Calls forwarded to mobility devices will thus not have the original callers calling line id (CLI). In this case, we recommend to set the Set Calling = Diverting No check-mark in the PBX Trunk object. This way, the mobility call will at least carry the mobility user's own extension as calling party number (CGPN/CLI) when alerting at the mobile device. Otherwise it would either show no CLI at all or the lowest subscriber number associated with the trunk only.
SRTP 
The provider does not support audio encryption using SRTP.
Dialing of Subscriber Numbers 
OK
Call Transfer 
OK


Configuration

Use profile DE-Easybell-SIP_Trunk in Gateway/Interfaces/SIP to configure this SIP provider.

Please note the following configuration hints:

  • 'Set Calling = Diverting No' recommended in PBX 'Trunk' objects
  • If you intend to use SIPS (SIP/TLS) registration, you need to add the ' sip.easybell.de' certificate to the trust list of your SBC
A most recent v13r2 firmware is required to use this SIP-profile. For hints regarding upgrade to v13r2, see Howto:Firmware Upgrade V13r1 V13r2

New profiles are added in the course of our V13R2 software Service Releases, see Reference13r2:Release Notes Firmware. Here is an up to date list of tested SIP providers.

Disclaimer

These tests look at a number of interoperability scenarios between innovaphone SIP devices and a given SIP trunk product. As we are enhancing our testing procedures, nature and number of these tests will vary.

All test results document the fact how the tested combination performs in the tested scenario. It explicitly does not comment on the question what the reason is for the behaviour nor if and how it could be changed. It thus does not imply that either the SIP trunk provider or the innovaphone device fails in any way. It merely says that the combination does not perform as defined by the test.

If not mentioned otherwise, all tests are repeated on a weekly basis (a.k.a. nightly tests) using the then-current innovaphone firmware. If a tested combination keeps performing differently from the state documented here during nightly tests, we reserve the right to update this article accordingly.

Some tests do not have consistent results. This may occur for various reasons. If so, we document the tests result as being unstable.

Some of the tested SIP trunk products are not available for nightly tests. In this case, the fact will be noted in the Summary section.

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