Howto:DirectCall SIP Trunking - SIP Provider Compatibility Test

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Innovaphone Compatibility Test Report

Contents

Summary

SIP Provider: DirectCall

The provider supports all required innovaphone features and is therefore qualified as recommended SIP Provider.

That being said, the provider has achieved 82% of all possible test points. For more information on the test rating, please refer to Test Description


  • Features:
    • Direct Dial In
    • DTMF
  • Supported Codecs by the provider
    • G711
    • G729

There exist some known issues regarding CGPN. More details bellow.

Current test state

Image:Recprod.PNG The tests for this product have been completed and it has been approved as a recommended product (Certification document).

Testing of this product has been concluded February of 2019.

Testing Enviroment

Image:HFO_SIP_Compatibility_Test_5.PNG

This scenario describes a setup where the PBX and phones are in a private network.

  • the SIP trunk is configured with Media Relay and without exclusive coder. This is the case when the test for "Reverse Media Negotiation" fails

Test Results

For more information on the test procedure, please read the following wiki article: SIP Interop Test Description. Bold lines in the test results indicate a KO-criteria.


Basic Call

Tested feature Result
call using g711a OK
call using g711u OK
call using g723 NOK
call using g729 OK
call using g722 NT*
Overlapped sending NOK
early media channel OK
Fax using T.38 NOK
Reverse Media Negotiation OK
CGPN can be suppressed NOK
CLIP no screening NOK
Long time call possible(>30 min) OK
External Transfer OK
NAT Detection NOK
Redundancy NOK
SIP over TCP NOK
Voice Quality OK? OK

"*" - Not tested since we use media-relay at the Gateway.

Direct Dial In

Tested feature Result
Inbound(Provider -> Innovaphone) OK
Outbound(Innovaphone -> Provider) OK
Loop In call(Innovaphone -> Provider -> Innovaphone) OK

DTMF

Tested feature Result
DTMF tones sent correctly OK
DTMF tones sent correctly via SIP-Info NOK
DTMF tones received correctly OK

Hold/Retrieve

Tested feature Result
Call can be put on hold OK
Held end hears music on hold / announcement from PBX OK

Transfer with consultation

Tested feature Result
Call can be transferred OK
Held end hears music on hold OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to sip-provider-phone. OK OK
inno1 calls sip-provider-phone. inno1 transfers to inno2. OK OK
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. OK OK
sip-provider-phone calls inno1. inno1 transfers to inno2. OK OK
sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. OK OK

Transfer with consultation (alerting only)

Tested feature Result
Call can be transferred OK
Held end hears music on hold or dialling tone OK
Call returns to transferring device if the third

Endpoint is not available

OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok? MoH Ok?
inno1 calls inno2. inno2 transfers to sip-provider-phone. OK OK
inno1 calls sip-provider-phone. inno1 transfers to inno2. OK OK
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. OK OK
sip-provider-phone calls inno1. inno1 transfers to inno2. OK OK
sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. OK OK

Blind Transfer

Tested feature Result
Call can be transferred OK
Held end hears dialling tone OK


The following tests are made to test if call transfer is working.

Tested feature Voice Ok?
inno1 calls inno2. inno2 transfers to sip-provider-phone. OK
inno1 calls sip-provider-phone. inno1 transfers to inno2. OK
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. OK
sip-provider-phone calls inno1. inno1 transfers to inno2. OK
sip-provider-phone calls inno1. sip-provider-phone transfers to inno2. OK

CFU / CFB Transfer

Tested feature Result
Call can be forward OK
Held end hears dialling tone OK

CFNR / Blind Transfer (alerting only)

Tested feature Result
Call can be transferred or forward OK
Held end hears dialling tone OK

The following tests are made to test if call transfer is working.

Tested feature Voice Ok?
inno1 calls inno2. inno2 transfers to sip-provider-phone. OK
inno1 calls sip-provider-phone. sip-provider-phone transfers to inno2. OK
sip-provider-phone calls inno1. inno1 transfers to inno2. OK

Broadcast Group & Waiting Queue

Tested feature Result
Caller can make a call to a Broadcast Group OK
Caller can make a call to a Waiting Queue OK
Announcement if nobody picks up the call OK

Configuration

Firmware version

All innovaphone devices use V9 hf19 as firmware.

SIP - Trunk

Image:DirectCall_SIP_Trunking_-_SIP_Provider_Compatibility_Test_1.png

  • Media-Relay it's necessary have audio both ways.

Number Mapping

Image:DirectCall_SIP_Trunking_-_SIP_Provider_Compatibility_Test_2.png

Route Settings

Image:DirectCall_SIP_Trunking_-_SIP_Provider_Compatibility_Test_3.png

  • Force enblock it's necessary for outgoing calls.

Known Issues

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