Howto:FR - Keyyo - SIP Trunk SIP-Provider (2016)

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Contents

Summary

Tests for the SIP Trunk SIP trunk product of the provider Keyyo were completed. Test results have been last updated on May 25th, 2018. Check the history of this article for the date of the first publication of the testreport.

Remarks

  • Redirection using the SIP 302 Redirect response can be enabled upon customer request
  • Clip no Screening (CLNS) must be enabled if the customer requests it (which we do recommend)
  • although G711U (μ-Law, not a-Law) works for on-net calls, it is not supported according to the provider



List of Issues found in media-relay Configuration

180 RINGING 
The provider does not send a 180 Ringing response when the called party alerts.
CLNS 
Outgoing calls cannot be sent with a foreign calling party number (CLI).
FAX T38 
The provider does not fully support T.38 fax
FAX T38ANDAUDIO 
The provider does not support fallback to audio-fax if T.38 fails.
RALERT DISC 
Call disconnected by far end during alert does not disconnect locally
REDIR 302 
The provider does not support external call redirection using the SIP 302 Redirect response
REVERSE MEDIA 
The provider does not support reverse media negotiation (a.k.a. late SDP)
SIP INFO 
The provider does not support conveying DTMF using the SIP-INFO method.

Here is the list of test-cases that have been performed for this provider: 180_RINGING, BASIC_CALL, CLIR, CLNS_ONNET, CLNS, CONN_NR, DTMF, EARLY_MEDIA_INBOUND, FAX_AUDIO, FAX_T38, FAX_T38ANDAUDIO, FAX_T38_ONNET, G711A_ONNET, G711A, G711U_ONNET, G711U, G722_ONNET, G722, G729_ONNET, G729, HOLD_RETRIEVE, IP_FRAGMENTATION, LARGE_SIP_MESSAGES, MOBILITY, OPUS_NB, OPUS_WB, RALERT_DISC, REDIR_302, REDIR_DIVHDR, REDIR_HISTHDR, REVERSE_MEDIA, SIP_INFO, SRTP_INCOMING, SRTP_INTERNAL, SRTP_OUTGOING, XFER_BLIND, XFER_CONS_ALERT, XFER_CONS_EXT, XFER_CONS, CONN_NR_DIFF, SUBSCRIBER_NR


Test Results

This SIP provider requires a media-relay configuration. That is, all media traffic between the SIP provider and all endpoints must flow through the SBC. For this reason, a configuration without media-relay has not been tested and hence no test results for this configuration are listed.

Configuration with media-relay

Registration 
The provider supports UDP and TCP as transport protocol. The tests were completed using TCP, since UDP is an unreliable protocol and requires all involved network elements to support IP-fragmentation.
NAT Traversal 
The provider detects clients behind NAT and can handle calls to them without requiring the clients to use NAT-traversal methods like STUN. However MediaRelay is required, since the provider does not support a change of the remote RTP-endpoint during a call.
DTMF (RFC2833) 
The provider can convey DTMF digits using the RTP payload method as per RFC2833.
Session Timer 
The tests regarding the SIP-session timer were successful. This means that either no session expiry is used or that it is used and works. It does not imply that session expiry actually is used.
Redundancy 
Registration of two SIP-interfaces on the same SIP-account is not supported by the provider. As a result, you cannot have a Standby gateway/PBX using the same account for failover or load-balancing purposes.
Correct signalling of Ringing-state 
Ringing is not signalled by the provider. This will lead to incorrect call-state display on the PBX (phone-UI, myPBX, Soap) for outbound calls to the PSTN. The caller will see no status-update on the phone-display/PC-screen, showing that the remote party was reached and is ringing.
Additionally external callers forwarded/transferred back to the PSTN, may get no ring-tone but hear silence while the remote party is ringing. This silence while waiting might lead to aborting the call. As a result, Carrier w/o Alerting is required in all PBX 'Mobility' objects.
An outgoing call that is disconnected by the far end during alert is not disconnected locally. Typically, the provider may play a message to the effect that the call has been rejected or the call can not be completed so that the calling user will hang up. This may be OK, however, it may create issues with automated calls (e.g. fax or modem) which do not listen to the announcement and keep waiting for the far end to accept the call.
CLIR 
OK
Clip No Screening (CLNS) 
CLIP no screening (CLNS) is not possible, that is, outgoing calls can only have the own subscriber number (or extension), no foreign numbers as calling line id. This affects for example externally forwarded and mobility calls. However, on-net (that is, from SIP provider to another customer at the same SIP provider) CLIP no screening (CLNS) is possible. As this is a non-German provider, the issue with off-net CLNS could be related to the provider or related to the international PSTN peering. Please consult the SIP provider if CLNS will work for you.
COLP 
Outbound calls to the PSTN show the correct connected number. However incoming calls from the PSTN do not.
A caller from the PSTN will receive an incorrect connected number that differs from the dialled number. This might lead to the caller cancelling the call.
For outbound calls to the PSTN, an update of the connected number is signalled to the caller.
However, during our test other interop problems were discovered when the Interworking Flag is enabled. As a result, the update of the connected number cannot be signalled.
Early-Media 
The provider supports early-media for outbound calls (hence inbound early media) to the PSTN.
Fax 
Transport of faxes to/from the PSTN via G.711 codec was tested successfully.
Transport of faxes using T.38 worked to onnet destinations. However it failed to PSTN destination and moreover fallback to audiofax failed also.
As a result, T.38 is disabled on the SIP-interface and the use of audio-fax is necessary.
Codecs 
supported to/from PSTN: G711A, G722, G729, OPUS_NB and OPUS_WB
supported onnet (VoIP to VoIP): G711A, G711U, G722 and G729
IP-Fragmentation 
OK
Large SIP messages 
OK
Reverse Media Negotiation 
Reverse-media negotiation is not supported. Therefore, a media-relay with exclusive coder configuration will be activated on the SIP-interface.
Mobility Calls 
Transmitting DTMF-tones as SIP-INFO messages is not supported, however mobility calls are still possible as in the media-relay configuration, the SBC will convey DTMF signalling to the PBX.
As the provider does not provide proper alert signalling, you will need to configure the Carrier w/o Alerting check-mark in the PBX Mobility object.
SRTP 
The provider does not support audio encryption using SRTP.
Call Transfer 
OK
Dialing of Subscriber Numbers 
The provider does not support dialling numbers in subscriber number format. Make sure to configure the Dialing Location accordingly.


Configuration

Use profile FR-Keyyo-SIP_Trunk in Gateway/Interfaces/SIP to configure this SIP provider.

Please note the following configuration hints:

  • Alert not signalled, 'Carrier w/o Alerting' required in all PBX 'Mobility' objects
A most recent v12r2 firmware or higher is required to use this SIP-profile. For hints regarding upgrade to v12r2, see Howto:Firmware Upgrade V12r1 V12r2

New profiles are added in the course of our V12R2 software Service Releases, see Support:DVL-Roadmap Firmware 12r2. Here is an up to date list of tested SIP providers.

Disclaimer

These tests look at a number of interoperability scenarios between innovaphone SIP devices and a given SIP trunk product. As we are enhancing our testing procedures, nature and number of these tests will vary.

All test results document the fact how the tested combination performs in the tested scenario. It explicitly does not comment on the question what the reason is for the behaviour nor if and how it could be changed. It thus does not imply that either the SIP trunk provider or the innovaphone device fails in any way. It merely says that the combination does not perform as defined by the test.

If not mentioned otherwise, all tests are repeated on a weekly basis (a.k.a. nightly tests) using the then-current innovaphone firmware. If a tested combination keeps performing differently from the state documented here during nightly tests, we reserve the right to update this article accordingly.

Some tests do not have consistent results. This may occur for various reasons. If so, we document the tests result as being unstable.

Some of the tested SIP trunk products are not available for nightly tests. In this case, the fact will be noted in the Summary section.

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