Howto:FTP upload (obsolete): Difference between revisions
Line 13: | Line 13: | ||
1. Login | 1. Login | ||
<br>we offer different logins: | <br>we offer different logins: | ||
<br> if you need the ftp server to upload big files for a support case, please use the well known | <br> if you need the ftp server to upload big files for a support case, please use the well known credentials | ||
<br> if you want to use the server for another concern please ask for the login via e-Mail or telephone | <br> if you want to use the server for another concern please ask for the login via e-Mail or telephone | ||
Revision as of 09:26, 20 March 2019
Applies To
This information applies to anyone, who needs to transfer files that are too large to send by email practically.
More Information
There is an innovaphone ftp-server named ftp.innovaphone.com which can be used to upload or download files too large for emailing.
If you need Login data, please ask for them via e-Mail or telephone
Sending files to innovaphone (Upload)
1. Login
we offer different logins:
if you need the ftp server to upload big files for a support case, please use the well known credentials
if you want to use the server for another concern please ask for the login via e-Mail or telephone
2. Upload files
please consider that we announce our logins to several persons, so your data are not covered until you use for example password protected ZIP-files.
If you contact us for support (ICE or beta-tester) there are depending on your login special input folders with no reading access for any user outside of innovaphone to upload your data: for ICEs it is the directory "incoming", please create a subfolder named like the number of the support ticket there (e.g. incoming/123456). If you do not have a case number, use the "beta" folder. Only innovaphone personnel can see/download these files, so you cannot even see the files you put there
Please do not create further sub-directories there (e.g. no incoming/123456/subdir)
3. Let us know
Contact the recipient of innovaphone if they don't expect your file(s)
Warning: your data is not covered unless you use for example password protected ZIP-files, only incoming and beta directory are write-only and not readable for ftp-users. So there you can upload data but no-one (except us :-) can read it.
Getting files from innovaphone (Download)
This is done with innovaphone's Owncloud service. You will receive a download link for files shared with you.