Howto:Feature List in English

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innovaphone feature list

Contents

Applies to

This information applies to

- All innovaphone products based on V7, V8, V9 and V10

Starting with V11, this list is discontinued. PBX feature documentation is available via the innovaphone homepage.


More information

PBX System Features

  • Access to exchange via group number
  • Access to separate exchange via individual number
  • ACD groups
  • Active Directory Replication
  • Administration via uniform interface
  • Alarm and error events
  • Alternate route selection
  • Announcement before pickup (*)
  • Announcements (*)
  • Authorisation groups (class of service)
  • Automatic break through for call protection for preferred numbers
  • Automatic call distribution (ACD)
  • Automatic night switching with week clock
  • Automatic route selection (ARS)
  • Bootcode with minifirmware (not supported with IP3000)
  • Branches (virtual central PBX)
  • Bunched circuit
  • Call back
  • Call back also if internal call
  • Call detail records (CDR)
  • Calling line identification restriction (CLIR)
  • Calling party identification (CLIP)
  • Calling to E.164
  • Calling via ENUM (H.323 and SIP)
  • centralized backup /firmware/config upload
  • Circle call with circle call query (#)
  • Clock synchronization via IP
  • Config templates for PBX User
  • Configurable tones
  • Configure / change / delete call diversion via web
  • Conversation return to operator
  • Cross connection via IP
  • Cross connection via ISDN
  • Different call (external, internal)
  • Direct dial (with and without number reassessment)
  • Door bell interface with door opener function (#)
  • DTMF detection disabling
  • DTMF-post dial/direct dial
  • Emigration of endpoint
  • Enhanced error reporting (SIP, QOS parameter, router error reporting)
  • Enhanced H.323 features according to H.450.x
  • Extended DTMF Object (feature set via DTMF dial)
  • External communication
  • Firmware upload in DRAM (not supported with IP3000)
  • Floating license model
  • Flexible dial plan
  • General night switching
  • Group call (all, circular)
  • Hide Objects from LDAP
  • Home office integration
  • HTTP/ HTTPS allowed stations
  • Incoming direct call to subscriber or group
  • Interactive call acceptance (*)
  • Interface for external announcement construction (#)
  • Internal communication
  • Internal music on hold
  • Least cost routing (LCR)
  • Log forwarding
  • LDAP replication
  • Message center (H.450.7 or DTMF)
  • Message Waiting Indication (MWI)
  • Messaging (SIP and H.323)
  • Mixed dial method (overlap and en-block dialing)
  • MS-chap V1/V2
  • Multi conferencing (IP800, IP6000, IP0010, IP1060, IP3010, IP6010)
  • Multi protocol (H.323, SIP)
  • Multilevel admin access (detailed multilevel user rights for the PBX configuration)
  • Multiple system admin (multiple admin and viewer rights possible for the whole system)
  • Multistage login (multi-user)
  • Music / announcement in standby from analogue resource (#)
  • Music / announcement in standby from HTTP resource (*)
  • Network wide features (Master/slave with virtual PBX)
  • Only calling to registered subscribers (passive control)
  • Overflow of subscribers and cross connection
  • Overlapped sending
  • PBX directory search (LDAP search via DTMF)
  • Phonebook either from internal or from external source (LDAP)
  • QSIG
  • QSIG inter-working
  • QSIG trunking (point to point and point to multipoint)
  • Redundancy of the ISDN-lines
  • Redundancy of the PBX
  • Remote monitoring and remote diagnostics
  • Remote software upgrade
  • RTP Proxy
  • SDP Transit (for video and other codecs)
  • Short dial (individual, group, system wide)
  • Silent intrusion
  • SIP/H.323 Media Relay (RTP stream routing via gateway)
  • SIP trunking
  • SIP via TCP
  • SIPS (SIP-Secure) – SIP via TCP/TLS (not supported with IP3000)
  • SNMP Traps (alarm events)
  • SOAP-API
  • SRTP (Voice encryption) for H.323 and SIP (not supported with IP3000)
  • Subscriber authorisation
  • Standard protocols to the endpoint
  • Subscriber groups with progressive call (parallel, circular, sequential)
  • Switch between day/night with code digit from subscribers
  • System time/date via timeserver (LAN or web)
  • TAPI / Multi line TAPI (via several PBX’s / locations)
  • Telephone number assignment
  • Time based subscriber authorisation
  • Twin Phones
  • US standard (T1 and CAS)
  • VoIP-CAPI
  • Waiting queue – call busy operators / CFU disable operators
  • 802.1x
  • Active Directory Replication/More detail information in error situations

New in V8

  • Announcing the queue position in a waiting queue
  • Call completion on busy/free to ISDN
  • Customized Visual Appearance (individually designable user interface)
  • Dual Forking (OCS compatible)
  • Dynamic PBX (more PBXs on one Device ) PBX hosting / PBX virtualization
  • Kerberos based authentication and Cross Realm authentication
  • Mobility (GSM integration)
    • Call-waiting
    • hold
    • transfer
    • park
    • group login/logout
    • mobility on/off
    • setting presence status
  • Off load Dialtone (external gateway)
  • Off load Media Relay (external gateway)
  • Off load MOH (external gateway)
  • Presence
  • Recording at the ISDN and analogue interfaces
  • Roaming Phone Profiles
  • RSTP (Rapid Spanning Tree)
  • Send Message to group
  • SIP error detection (alarm/event updated)
  • SIP Federation
  • SIP video multisite support

New in V9

  • Executive/secretary enhancements
    • Secretary can initiate calls with the CLIP from the executive.
    • Executive can see if the secretary is joined or unjoined in the primary secretary group.
    • Executive sees if a call diversion is set at the secretary.
    • Breakthrough disabled call waiting at secretary.
  • Reporting
    • Based on internal or external Linux Application Platform
    • Based on PBX CDR´s
    • Predefined filter
    • Reports (export as PDF, XML) from filter, combined filter, date and time
  • Emergency calls priority
  • Import/Export PBX user database (CSV/XML)
  • Individual MOH (context sensitive based on object, node or PBX)
  • IP filter for registrations with or without password
  • IPv6 support (IPv6 routing, 6to4 routing and http access, telnet)
  • LDAP via TLS
  • MTLS
  • NTP redundancy
  • Partnerkeys via separate Pbx´s
  • Wideband audio
  • Enhanced Boolean (call forward, filter and diversion filter) based also on date
  • Maximum call duration

New in V10

  • Show video calls on page PBX/Calls
  • Show video capability of registrations on page PBX/Registrations
  • Tone type for PBX generated tones (e.g. for Mobility) configurable
  • Explicit assignement of licenses to users
  • Server based myPBX call lists included with myPBX licenses at no extra charge
  • per user Voicemail license scheme
  • Support for cloud setup
  • Ability to correct calendar-driven presence information manually
  • 'do-not-disturb' presence
  • Support for Mobility client using data for call-control features (hold, retrieve etc.)
  • configurable default visibility (presence/dialog) for group members
  • Disconnect other ringing endpoints if call is rejected on one in a twin-phone configuration
  • Broadcast Conference object supports chat conferences
  • Offload-able media interface for voicemail (Hosting)
  • Waiting Queue supports mobile operators
  • Conditional Mobility/Forking (via Boolean object)
  • Kerberos with AES (Windows 2008R2 compatibility)

Features IP Phones – IP110 / IP200 / IP230 / IP240 / IP240-1000 / IP241 / IP222 / IP232

  • Adjustable loudness
  • Adjustable ringing tones also possible, import RTTTL and midi files
  • Alphanumeric phonebook
  • Announcement via loudspeaker
  • Automatic callback on busy and free
  • Automatic redialing
  • Automatic redialing to busy bunched circuit
  • Blind transfer
  • Call diversion to internal phone number
  • Call hold / retrieve call diversion to external phone number
  • Call intrusion
  • Call list (outgoing, incoming, combined, not reached, not answered)
  • Call park and enquiry from other subscribers
  • Call prevention
  • Call transfer / pickup (selective and from a group)
  • Call waiting (acoustical and optical signaling of waiting calls)
  • Caller identification (name/number)
  • Changeover of the assigned partners
  • Conference (3 way)
  • Configuration of the voice recording via HTTP
  • Connect to busy and free subscribers without notification
  • Counter and list of missed calls
  • Date and time display (automatic summer/winter time adjustment)
  • Delete call back
  • Delete variable call diversion
  • Dialing an IP address (with and without RAS)
  • Dialing with code key from an unauthorized phone
  • Direct dialing (immediate, internal/external)
  • Display duration of call
  • Display calling number
  • Emigration of subscriber/endpoint
  • Fixed call diversion (unconditional, no answer (time adjustable) on busy)
  • Forced announcement (priority call)
  • Function keys – multitude possible – exact list can be found in the technical specification of each IP phone
  • Hands free
  • Headset
  • Individual configuration
  • Individual phonebook
  • Intercom with automatic call pick up
  • Interlinked and limitless multiple conference
  • Manager/assistant feature
  • Message waiting indication (MWI)
  • Messaging
  • Multi language
  • Multi-protocol and multi-registration (SIP and H.323 concurrent)
  • Multiple registrations with selective de-registration
  • Mute (switch off the microphone)
  • Name dialing
  • Open listening
  • Over plugging (connect call to a busy subscriber)
  • Phone lock
  • Preferred subscribers
  • Project code
  • Redialing of the last 100 dialed numbers
  • Silent Intrusion
  • SIP via TCP
  • SIPS (Secure SIP via TCP/TLS)
  • SRTP (SIP and H.323)
  • Status indication of the subscriber (free/busy/call)
  • Subscriber with several lines
  • Subscriber with several numbers
  • Transfer with consultation
  • Variable call diversion
  • 802.1x

Phone Menu Languages

  • ger - Deutsch
  • eng - English
  • frn - Français
  • dut - Nederlands
  • ita - Italiano
  • esp - Español
  • swe - Svenska
  • dan - Dansk
  • nor - Norsk
  • fin - Suomi
  • cze - Cestina
  • est - Eesti
  • por - Português
  • lat - Latviešu
  • cro - Hrvatski
  • pol - Polski
  • rus - Русский
  • slo - Slovenija
  • hun - Magyar
  • tha - ภาษาไทย

New in V9

  • Colour display (IP241 / IP222 / IP232)
  • Individual background picture (IP241 / IP222 / IP232)
  • Individual audible signal for announcement calls /multicast announcements and messaging
  • 802.3az (IP222 / IP232)
  • Wideband audio (IP222 / IP232)

New in V10

  • Russian and Slovenian languages

Features 3rd party Phones connected to analogue (POTS) port, DECT Phones IP52 / IP54 / IP55 / IP61 / IP63 / IP65

  • Call completion on busy
  • Call completion on free
  • Call diversion to internal/external number
  • Call hold/retrieve
  • Call park and enquiry from other subscribers
  • Call protection
  • Call transfer/pickup (selective and from a group)
  • Call waiting (acoustic signalling of the waiting call)
  • Clip to an analogue phone
  • Confirmation tone (positive and negative)
  • Connect to a free and busy subscriber without notification
  • Delete variable call diversion
  • Dial with code key from an unauthorized phone
  • Direct dial immediate (internal, external)
  • Do not disturb (internal and external calls)
  • Fixed call diversion; unconditional, no answer (time adjustable), on busy
  • Lock phone
  • Message Waiting Indication (MWI) on DECT Phones
  • Preferred subscriber
  • Project code
  • Special tone when active feature
  • Transfer with consultation

New in V10

  • DECT: pass the DECT Security certification

Features innovaphone Voice mail (*)

  • Languages supported: German / English / Italian / French / Dutch / Spanish / Norwegian / Danish / Polish /Swedish / Czech – additional languages on demand.
  • Voicemail runs on Compact Flash (CF slot in IP800, IP305, IP302, IP2000, IP6000, IP1060, IP3010, IP6010) or on external Web Server
  • Email notification (with or without attachment)
  • Listen to/delete /store voice mails by means of DTMF input
  • MWI (according to H.450.7)
  • Personal greeting message
  • Voice recording

New in V9

  • Voicemail support SRTP

Features myPBX

UC client (myPBX) web-based and Windows launcher

  • Languages supported: Danish / English / Estonian / Finnish / French / Italian / Latvian / Dutch / Norwegian / Polish / Portuguese / Spanish / Swedish / Czech – additional languages on demand.
    • CTI (initiate call, accept call, terminate call, hold call, retrieve call, transfer call, park call, 3PTY conference)
    • Manage own call diversions
    • Call list
    • Presence (manage own presence state)
    • Buddylist (including partners presence and call status)
    • Chat (multiparty chat)
    • Audioconference (via innovaphone audio conference Interface)
    • Videoconferece (via integration of Webex or Microsoft Livemeeting)
    • Application sharing (via integration of Webex or Microsoft Livemeeting)

New in V10

  • Improved usability, new look, single-window design
  • Intuitive LDAP search (arbitrary search string input, results from different sources are merged)
  • Possibility to display additional info from the directory in the LDAP search
  • Support for LDAPS (LDAP over TLS)
  • Improved instant messaging (subject, list of participants, messages are received before the chat is accepted, window can be closed and opened again without terminating the session)
  • Simplified call diversion configuration (synchonized with the favourite call diversions on the phone)
  • Simplified visibility settings
  • Do not disturb (new presence activity, chats are rejected if DND is set)
  • Pickup calls from favourites
  • Unpark calls from favourites
  • Unlimited length of call list (using a paging mechanism).
  • Configure language in launcher
  • Translated launcher user interface
  • Auto appear offline, after an idle timeout that can be configured in the launcher
  • MSI-Parameters for deployment of the launcher
  • Launcher can dock to the left or right screen border
  • Launcher can write trace files for debugging purposes and support
  • Audio conferencing from the chat window has been removed
  • Desktop notifications and notification sounds for calls and instant messaging. Accept and reject calls directly from the notification window. Visibility requests using desktop notifications.
  • Configure mobility
  • Tool that dials or starts chats in myPBX. This tool is registered in windows as an handler for tel: sip: and im: URIs.
  • Display diverting info at incoming alerting calls
  • Display causes at disconnecting calls
  • Video calls between two myPBX Launchers is now possible (runs on Windows 7 and Windows 8, see Reference10:Concept myPBX Video for details)
  • 3 party Video conference
  • Webcam selection if several webcams present
  • Webcam preview of the selected webcam
  • Webcam menu to control settings like brightness or contrast. Adjustable at webcam preview or even during the video call
  • Webcam is configured to deliver 352x288 or 320x240 resolutions and the maximun frame rate available, usually 30 fps
  • H264 encoder configured to deliver an average rate of 250 kbps
  • H264 video stream compatible with other vendors like LifeSize or Polycom

Microsoft Office 2010/2013 integration (introduced in V10)

allows to see the presence of a user inside a Microsoft Office 2010 application

  • Presence visibility inside an Office application
  • Start of a chat from inside an Office application
  • Start of a call from inside an Office application

Exchange Calender Connector (introduced in V10)

Replicates Exchange Calendar information to PBX user presence (Linux Application Platform)

  • Presence is set to busy during calendar appointments
  • The appointment subject is provided as presence note
  • later appointments the same day are indicated as presence note, if presence is 'available'

Fax Server (introduced in V10)

(Linux Application Platform)

  • email-to-fax and fax-to-email gateway
  • Each PBX user has an own fax number: personal fax
  • Fax source formats
    • plain text
    • HTML
    • PDF files
    • all other file formats which can be converted by OpenOffice
  • Cover page
  • e-mail delivery/non-delivery report
  • Incoming fax documents delivered as PDF


Features Operator (V8) software based

  • Localized versions: German / English / Italian / Dutch – additional languages on demand
  • Busylampfield (divided into groups)
  • Call journal
  • Call transfer (with/without consultation (blind))
  • Drag&Drop or with keypad use
  • Integrated help
  • Monitor blind transferred calls
  • Monitor of waiting queue
  • Name display for incoming calls in LDAP directory
  • Park/unpark
  • Send messages to PBX users
  • Searching within a LDAP directory
  • Searching for PBX users in all PBX´s
  • Set/change call forward for all PBX users
  • Set/change presence status for all PBX users
  • Show busy state
  • Show call forward
  • Show current call
  • Show presence status
  • State-of-the-art user interface
  • Support of Master/Slave scenarios

Features Interactive Voice Response (IVR) (*)

  • Call handling according to lines and/or calling number (CLI)
  • Listen to the menu also from internal subscribers
  • Multi level menu
  • Overflow from the operator to an automatic operator
  • Voice menu at extension (if no answer, busy, unconditional)
  • Voice menu with information and automatic dialing
  • Voice menu with predefined destinations
  • Voice menu with manual dialing of the destination (DTMF)

New in V8

  • Announcing the queue position in a waiting queue
  • Note:
  • (*) External or internal (CF-card) web server required
  • (#) innovaphone IP21 required

Related Information

Reference10:Concept_Phone_Firmware_10

See the Downloads section on www.innovaphone.com for further information

Howto:Feature Liste in Deutsch

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