Howto:PL - Netia - SIPTrunk SIP-Provider (2017)

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Summary

Tests for the SIPTrunk SIP trunk product of the provider Netia were completed. Test results have been last updated on August 28th, 2017. Check the history of this article for the date of the first publication of the testreport.

Remarks

The provider doesn't offer the possibility to test the SIP-trunk regularly and automatically (e.g. before firmware releases). As a result, we do not know if it will still work or will work with different firmware than the one we tested with.

Tested Firmware: 13r2 Service Release 12 (120735)

<internal>Provider SBC: </internal>

List of Issues found in media-relay Configuration

180 RINGING
The provider does not send a 180 Ringing response when the called party alerts.
CLNS ONNET
Onnet-Calls (that is, within the provider's network) do not allow foreign calling party numbers (CGPN). In other words, clip no screening is not possible for on-net calls.
CLNS
Outgoing calls cannot be sent with a foreign calling party number (CLI).
REDIR 302
The provider does not support external call redirection using the SIP 302 Redirect response
Our tests of this feature have shown unstable results (that is, the feature sometimes worked and sometimes did not). This may for example be caused by different equipment used at the provider side (e.g. media gateways) which behave differently.
REDIR DIVHDR
The provider does not support maintaining the original caller ID for redirected calls (e.g. CFU) when the original caller is present in a Diversion: header.
Our tests of this feature have shown unstable results (that is, the feature sometimes worked and sometimes did not). This may for example be caused by different equipment used at the provider side (e.g. media gateways) which behave differently.
REDIR HISTHDR
The provider does not support maintaining the original caller ID for redirected calls (e.g. CFU) when the original caller is present in a History-Info: header.
Our tests of this feature have shown unstable results (that is, the feature sometimes worked and sometimes did not). This may for example be caused by different equipment used at the provider side (e.g. media gateways) which behave differently.
SIP INFO
The provider does not support conveying DTMF using the SIP-INFO method.

Here is the list of test-cases that have been performed for this provider: 180_RINGING, BASIC_CALL, CLIR, CLNS_ONNET, CLNS, CONN_NR_DIFF, CONN_NR_INCOMING, CONN_NR, DTMF, EARLY_MEDIA_INBOUND, FAX_AUDIO, FAX_T38_ONNET, FAX_T38, FAX_T38ANDAUDIO, G711A_ONNET, G711A, G711U_ONNET, G711U, G722_ONNET, G722, G729_ONNET, G729, HOLD_RETRIEVE, IP_FRAGMENTATION, LARGE_SIP_MESSAGES, MOBILITY, OPUS_NB, OPUS_WB, RALERT_DISC, REDIR_302, REDIR_DIVHDR, REDIR_HISTHDR, REVERSE_MEDIA, SIP_INFO, SRTP_INCOMING, SRTP_INTERNAL, SRTP_OUTGOING, XFER_BLIND, XFER_CONS_ALERT, XFER_CONS_EXT, XFER_CONS, SDP_ICE, SDP_RTCP_MUX, SDP_VIDEO


Test Results

This SIP provider requires a media-relay configuration. That is, all media traffic between the SIP provider and all endpoints must flow through the SBC. For this reason, a configuration without media-relay has not been tested and hence no test results for this configuration are listed.

Configuration with media-relay

Registration
The provider supports only UDP as transport protocol. As a result, the SIP-communication is not encrypted(TLS). Moreover it requires all involved network elements to support IP-fragmentation.
NAT Traversal
The provider detects clients behind NAT and can handle calls to them without requiring the clients to use NAT-traversal methods like STUN. However MediaRelay is required, since the provider does not support a change of the remote RTP-endpoint during a call.
DTMF (RFC2833)
The provider can convey DTMF digits using the RTP payload method as per RFC2833.
Session Timer
The tests regarding the SIP-session timer were successful. This means that either no session expiry is used or that it is used and works. It does not imply that session expiry actually is used.
Redundancy
Registration of two SIP-interfaces on the same SIP-account is supported by the provider. However, the provider has no failover mechanism if one device is down. As a result, you can use both SIP-interfaces for load-balancing purposes. If one device is down, for 2 minutes incoming and outgoing calls might be rejected/fail.
Correct signalling of Ringing-state
Ringing is not signalled by the provider. This will lead to incorrect call-state display on the PBX (phone-UI, myPBX, Soap) for outbound calls to the PSTN. The caller will see no status-update on the phone-display/PC-screen, showing that the remote party was reached and is ringing.
Additionally external callers forwarded/transferred back to the PSTN, may get no ring-tone but hear silence while the remote party is ringing. This silence while waiting might lead to aborting the call. As a result, Carrier w/o Alerting is required in all PBX 'Mobility' objects.
CLIR
OK
Clip No Screening (CLNS)
CLIP no screening (CLNS) is not possible, that is, outgoing calls can only have the own subscriber number (or extension), no foreign numbers as calling line id. This affects for example externally forwarded and mobility calls.
Also, there is no other method available for this provider to make sure externally forwarded calls will show proper calling line identification (CLI). In this case, we recommend to set the Set Calling = Diverting No check-mark in the PBX Trunk object. This way, the forwarded call will at least carry the diverting party number (DGPN) as calling party number (CGPN/CLI) when alerting at the forwarded-to target. Otherwise it would either show no CLI at all or the lowest subscriber number associated with the trunk only.
COLP
Outbound and inbound calls to/from the PSTN show the correct connected number.
For outbound calls to the PSTN, an update of the connected number is not signalled to the caller.
Early-Media
The provider supports early-media for outbound calls (hence inbound early media) to the PSTN.
Fax
Transport of faxes to/from the PSTN via G.711 codec was tested successfully.
Additionally transport of faxes to/from the PSTN using the T.38 protocol was tested successfully. This is important for the innovaphone Fax-server. Even if the provider supports T.38, it is not guaranteed that all Fax-calls use T.38. However each call using T.38 will save you 2 DSP-licenses on the gateway hosting the Fax-interface.
Codecs
supported to/from PSTN: G711A, G711U and G729
supported onnet (VoIP to VoIP): G711A, G711U, G722 and G729
IP-Fragmentation
OK
Large SIP messages
OK
Reverse Media Negotiation
OK
Mobility Calls
Transmitting DTMF-tones as SIP-INFO messages is not supported, however mobility calls are still possible as in the media-relay configuration, the SBC will convey DTMF signalling to the PBX.
As the provider does not provide proper alert signalling, you will need to configure the Carrier w/o Alerting check-mark in the PBX Mobility object.
Neither Clip no screening (CLNS) nor call redirection using the SIP Diversion: or History-Info is supported. Calls forwarded to mobility devices will thus not have the original callers calling line id (CLI). In this case, we recommend to set the Set Calling = Diverting No check-mark in the PBX Trunk object. This way, the mobility call will at least carry the mobility user's own extension as calling party number (CGPN/CLI) when alerting at the mobile device. Otherwise it would either show no CLI at all or the lowest subscriber number associated with the trunk only.
SRTP
The provider does not support audio encryption using SRTP.
Call Transfer
OK


Configuration

Use profile PL-Netia-SIPTrunk in Gateway/Interfaces/SIP to configure this SIP provider.

A most recent v12r2 firmware or higher is required to use this SIP-profile. For hints regarding upgrade to v12r2, see Howto:Firmware Upgrade V12r1 V12r2

New profiles are added in the course of our V12R2 software Service Releases, see Support:DVL-Roadmap Firmware 12r2. Here is an up to date list of tested SIP providers.

Disclaimer

These tests look at a number of interoperability scenarios between innovaphone SIP devices and a given SIP trunk product. As we are enhancing our testing procedures, nature and number of these tests will vary.

All test results document the fact how the tested combination performs in the tested scenario. It explicitly does not comment on the question what the reason is for the behaviour nor if and how it could be changed. It thus does not imply that either the SIP trunk provider or the innovaphone device fails in any way. It merely says that the combination does not perform as defined by the test.

If not mentioned otherwise, all tests are repeated on a weekly basis (a.k.a. nightly tests) using the then-current innovaphone firmware. If a tested combination keeps performing differently from the state documented here during nightly tests, we reserve the right to update this article accordingly.

Some tests do not have consistent results. This may occur for various reasons. If so, we document the tests result as being unstable.

Some of the tested SIP trunk products are not available for nightly tests. In this case, the fact will be noted in the Summary section.