Howto:Recos IC Meta Directory Suite - Recos IC - 3rd Party Product

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Contents

Product Name

Recos IC Meta-Directory Suite

Certification Status

Image:Referralprod.PNGThis product is listed due to a customer testimonial. No tests have been conducted by innovaphone.

Vendor report was received July, 2018.

Category

Computer - Telephony Integration and Unified Messaging / Unified Communication

Vendor

RECOS IC

Solutions and ideas for more transparency and productivity to your corporate communication.

Since 2008 we do our best to help you get the best out of your IT infrastructure. RECOS IC AG, headquartered in Lachen SZ, is the leading Swiss provider of Telesnap computer telephony integration (CTI), automatic call distribution (ACD), Unified Communications and Operator solutions for all of your business communications.

Description

Recos IC Directory is the Meta Directory for all telephony data in the enterprise network. It is a web based application which allows access and manipulation of data within the corporate address book. To use the application, an Internet browser is therefore only required.

Recos IC Presence Management provides intelligent presence management for all personal and departmental phone numbers within the organization. It is an extension of the Recos Meta Directory.

Feature Summary

Recos IC Directory

  • Synchronization with Active Directory or other LDAP directory
  • Import from csv & txt data
  • Rules of permissions using Active Directory groups
  • Creating own contacts & addresses
  • Detailed views and integration of images
  • Automatic language setting
  • Automatic and manual Backup

Image:recos_metadir1.png

Image:recos_metadir2.png

Image:recos_metadir3.png

Recos IC Presence Management

  • Administration of personal telephone number
  • Administration of department numbers
  • Rules of access permissions using Active Directory
  • Status display of team members and teams. The login and logoff to a team number can be done by the user itself or be forced by the head of the department.
  • Automatic redirections based on personal and team availability.
  • Definition and execution of forwarding rules within status based or manual profiles:
    • For the own extension consisting of the calling number (exact or using regex) depending on time (office hours) or period (days or date period) and destination.
    • For the team numbers consisting of the calling number (exact or using regex) on time or period and destination.
  • Administrator mode: global profiles for a group of extensions, access to existing user profiles
  • Sending messages via chat or mail
  • Journal: list of missed calls
  • Calendar integration with Outlook

Image:recos_presence1.png

Example: Profiles on a personal phone number:

Image:recos_presence2.png

Example: Profiles on a team phone number:

Image:recos_presence3.png

Applies To

to be documented by manufacturer

Tested with

  • Recos IC Meta-Directory Suite Version ????
  • innovaphone IP????, FW Version ????

Configuration

Recos IC Meta-Directory Suite

to be documented by manufacturer

innovaphone setup

to be documented by manufacturer


Contact Details

Germany

RECOS IC Deutschland GmbH
Am Eckschachen 6
87509 Immenstadt
Deutschland
Tel: +49 7141 48866 80
WWW: www.recos-ic.de

Switzerland

RECOS IC AG
Schützenstrasse 7
8853 Lachen
Switzerland
Tel: +41 55 451 05 80
WWW: www.recos-ic.ch
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