Howto:RzK PBXSuite - RzK - 3rd Party Product

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Contents

Product name

PBXSuite

Certification Status

Image:Recprod.PNG The tests for this product have been completed and it has been approved as a recommended product (Certification document).

Testing of this product has been finalized July 11th, 2005.

Category

Functions

Capturing call detail records (CDRs) from innovaphone PBX's and gateways. Saving and visualization of VoIP quality and billing parameters. Synchronously storing basic parameters of IP-network activity.

Version

1.0

Vendor

RzK GmbH

Description

The RzK PBX Suite supports maintaining and operating of PBX´s and Gateways of the innovaphone AG. The complete suite is a set of the following programs: CDRcollect, PbxReport, RzKProbe and ProbeReport:

CDRcollect is a CGI program and stores the Call Detail Records (CDRs) produced by html-calls. Only the records from calls leaving the gateways via PRI1 or PPP are stored. Billing information for each extension can be shown and exported into a file readable with MS Excel. The minute prices and tariff information can be administered for this purpose. To supervise the calls voice quality statistics with hitlists of extensions with most packet loss, jitter and delay can be shown.

PbxReport operates on the data collected by CDRcollect. PbxReport extends the reporting facilities by adding the choice of a time interval for the data to be selected and operated on. It extends the functions of CDRcollect by giving graphic views of the selected data. The interval time can be changed by a mouse click into the graphic. If you see problems rising in certain evaluations it is possible to switch to a network (TCP/IP) view by calling ProbeReport with the same chosen time interval. PbxReport can show data from a couple of innovaphone Gateways.

RzKProbe collects and monitors the IP traffic of the network. Collecting can be done at the PC itself where the probe runs or by receiving data from remote probes. RzKProbe itself can be such a remote probe or you can run a innovaphone IP21 with a special piece of software. In both cases the data is sent in UDP frames containing IP- and MAC-addresses of the traffic watched together with protocol and port info. This is done both per station on the network and per connection. Voice over IP is a realtime application with high demands to network reliability. RzKProbe can give you a deep insight in your networks healthy. Parameters like broadcast rate can be essential to control problem situations.

ProbeReport operates on the data collected from RzKProbe. Any time interval may be chosen to view hitlists and graphics. They show, which station has exchanged how many frames with whom. This can be seen on MAC and IP address basis. You can see which protocols and ports are involved and how many data was exchanged in a certain time. A change to PbxReport is possible using the selected time interval to explore the influence on the quality of the VoIP calls.

Voice over IP is a realtime application with high demands to network reliability. ProbeReport can give you a deep insight in your networks healthy. Parameters like broadcast rate can be essential to control problem situations.

Contact

Tel: +49 2683 94 00 00
Fax: +49 2683 94 0009
Mail: info@rzk.com
Internet: http://www.rzk.com/
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