Howto:Serinus - Serinus GmbH - 3rd Party Product: Difference between revisions

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[[Image:Serinus Logo RGB-digital blue.png||200px|right]]
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  - innovaphone will then complete the remaining sections (marked as "by inno")
 
  Please note that this article is in English only!
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<!-- by vendor:
  - upload your company and product logo (if any) in a suitable size (.pgn preferred)
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[[Image:product logo.png||200px|right]]
 
{{FIXME|reason=Note: Article - Name for SIP Providers 3rdparty product page should be Howto:Country-Provider-Productname-Year-SIP-provider.}}


==Product Name==
==Product Name==
<!-- by vendor:
  Place here Official Product Name, as used in vendors product collateral
  If you have a dedicated product page (not a generic vendor page) in English, also put the link below
  -->
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]


==Certification Status==
==Certification Status==
<!-- by inno
{{Template:Compat_Status_"referral_prod."|certificate=DAKS_-_tetronik_-_3rd_Party_Product_product_cert.pdf}}
  - uncomment one of the stati below
  - update date below
  -->
<!--{{Template:Compat Status "planned"}}-->
<!-- {{Template:Compat Status "in progress"}} -->
<!-- {{Template:Compat_Status_"referral_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!-- {{Template:Compat_Status_"engineered_prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!-- {{Template:Compat_Status_"rec._prod."|certificate=Tpl_sip.business_Toplink_SIP_Provider_-_product-cert.pdf}} -->
<!--{{Template:Compat Status "tested"}} -->
<!-- {{Template:Compat Status "rejected"}} -->
<!-- {{Template:Compat_Status_"referral_prod."-no-certificate}} -->


<!-- Testing of this product has been finalized January 1st, 1970. -->
Testing of this product has been finalized March 2019.
 
<internal>
Zertifikatsvorlagen liegen unter \\inno-sifi\dfs\Techserv\Testlab
Beim Abschluss des Tests (egal ob gut, schlecht oder abgebrochen) <strong>bitte Nachricht an ptr</strong>!
<br>Bitte darauf achten, dass das Zertifizierungsdatum angegeben ist, also "Testing of this product has been finalized January 1st, 1970"
</internal>


==Category==
==Category==
<!-- by inno:
{{Category:3rdParty Alarm Server}}
  - select one or more of the available recommended product categories
[[Category:Referral Product|{{PAGENAME}}]]
    a list of valid Categories can be found in
[[Category:3rdParty Alarm Server|{{PAGENAME}}]]
    Special Pages / Prefix Index / Display pages with prefix = RecProd, Display pages with prefix = Category
    (you need to apply it twice, first as template {{..}}, seconds as category [[..]])
  -->
 
{{Category:RecProd Select proper Category here}}
[[Category:RecProd|{{PAGENAME}}]]
[[Category:RecProd Select proper Category here|{{PAGENAME}}]]
 
==Functions==
<!-- by vendor:
  - place here a short and concise list of features that are supported by your product
  -->
A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.
 
'''Key features in combination with Innovaphone:'''
 
* Display text on Deskphones and Dect-Phones <br>
* Confirmation via DTMF ( positive, negative, PIN-based, Time) <br>
* Textmessage via SOAP Interface <br>
* Loudspeaker broadcast <br>
* Control call forwarding <br>
* Call intrusion <br>
* Call recording <br>
* LDAP Integration Innovaphone to import User <br>
* Localisation <br>
 
==Version==
<!-- by inno:
  - version of software that was tested, as declared by the vendor or reseller(in case of customer testimonial), please not if patches have been applied
  -->
Serinus MG Version 1.1 with Innovaphone V12


==Vendor==
==Vendor==
<!-- by vendor
[[Image:Serinus Logo RGB-digital blue.png|150px|left]]
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[[Image:Serinus Logo RGB-digital blue.png||150px|left]]  
 
<br>
<br>
<br>
<br>
<br>
<br>


Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.
Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.


[https://www.serinus-sec.de/en/ Serinus GmbH]
[https://www.serinus-sec.de/en/ Serinus GmbH]


==Description==
==Description==
<!-- by vendor:
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px|left]]
  - add short description of the product features, like on a data sheet.  Maximum 250 words.
  -->
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px|left]]  
 
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
 


Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.
Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.
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'''Benefits at a glance:'''
'''Benefits at a glance:'''


* Independence from the infrastructure: web-based alert and crisis management platform <br>
* Independence from the infrastructure: web-based alert and crisis management platform
* Failover protection: geo-redundant cluster operation
* Ease of integration: alarm media gateway with redundant network connection (LTE backup)


* Failover protection: geo-redundant cluster operation <br>
==Functions==


* Ease of integration: alarm media gateway with redundant network connection (LTE backup) <br>
A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.


==Use Cases==
'''Key features in combination with Innovaphone:'''
<!-- by vendor:
  - add short competitive analysis.  Maximum 250 words.  This text should enable the innovaphone reseller to select
    your product for scenarios where it is especially useful
  -->


'''Alerting'''<br>
* Display text on Deskphones and Dect-Phones
* Confirmation via DTMF ( positive, negative, PIN-based, Time)
* Textmessage via SOAP Interface
* Loudspeaker broadcast
* Control call forwarding
* Call intrusion
* Call recording
* LDAP Integration Innovaphone to import User
* Localisation


'''Offered Interfaces'''
* Digital contact inputs and outputs
* Serial connections via ESPA 4.4.4
* IP integration via ESPA-X, KNX, Modbus, BACnet
* Connection through OPC
* REST API Interface
* Email
* SMS
==Use Cases==
'''Alerting'''
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
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* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]  
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]  
<br>
'''Crisis management''' <br>


'''Crisis management'''
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
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* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]
<br>
'''Technical Monitoring''' <br>


'''Technical Monitoring'''
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]
==Version==
Product versions used for interop testing:
* Serinus MG Version 1.1
* innovaphone V12


==Summary==
==Summary==
<!-- by inno:
  - add remarks regarding the product, such as special features, firmware versions or licenses required on the inno side,
    parts of the product that has not been tested or limitations discovered.  very short and concise (everything else is in
    the test report)
  - add link to product test report here
  -->
Test report will be released in March 2019 -> Stay tuned
Test report will be released in March 2019 -> Stay tuned
==Interfaces==
<!-- by vendor:
  - describe ballpark pricing, e.g. "500€ per seat" or "starting at 25.000€ depending on the number of trunk lines" 
  -->
* Digital contact inputs and outputs <br>
* Serial connections via ESPA 4.4.4 <br>
* IP integration via ESPA-X, KNX, Modbus, BACnet <br>
* Connection through OPC <br>
* REST API Interface <br>
* Email <br>
* SMS <br>


==Contact==
==Contact==
<!-- by vendor:
  - add name, address, phone, fax, email, web of primary recommended sales contact
    if suitable, you may consider specifying several contacs, depending on your sales structure
    (e.g. by country or vertical market)
  - in case of a customer testimonial the contact details of the reseller are not disclosed here. As contact person should act sales@innovaphone.com. In order to find the reseller responsible for this product, enter also the corresponding mantis ticket number in invisible tags.
  -->
{|
{|
| colspan=99 |  Serinus GmbH<br>
| colspan=99 |  Serinus GmbH<br>
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| Mail: | benjamin.lieber@serinus-sec.de
| Mail: | benjamin.lieber@serinus-sec.de
|}
|}
[[Category:Compat|{{PAGENAME}}]]

Revision as of 13:36, 4 March 2019

Serinus Logo RGB-digital blue.png

Product Name

Serinus Alarm-Mediagateway Serinus Hybrid

Certification Status

Referralprod.PNGThis product is listed due to a customer testimonial. No tests have been conducted by innovaphone.

Testing of this product has been finalized March 2019.

Category

Alarm system/server solutions

Vendor

Serinus Logo RGB-digital blue.png

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

Serinus GmbH

Description

171129 Produkte Hybrid PPT2.jpg

Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

Benefits at a glance:

  • Independence from the infrastructure: web-based alert and crisis management platform
  • Failover protection: geo-redundant cluster operation
  • Ease of integration: alarm media gateway with redundant network connection (LTE backup)

Functions

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs, it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels, while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

Key features in combination with Innovaphone:

  • Display text on Deskphones and Dect-Phones
  • Confirmation via DTMF ( positive, negative, PIN-based, Time)
  • Textmessage via SOAP Interface
  • Loudspeaker broadcast
  • Control call forwarding
  • Call intrusion
  • Call recording
  • LDAP Integration Innovaphone to import User
  • Localisation

Offered Interfaces

  • Digital contact inputs and outputs
  • Serial connections via ESPA 4.4.4
  • IP integration via ESPA-X, KNX, Modbus, BACnet
  • Connection through OPC
  • REST API Interface
  • Email
  • SMS

Use Cases

Alerting

Crisis management

Technical Monitoring

Version

Product versions used for interop testing:

  • Serinus MG Version 1.1
  • innovaphone V12

Summary

Test report will be released in March 2019 -> Stay tuned

Contact

Serinus GmbH
Benjamin Lieber
Albrechtstraße 52
58089 Hagen
+49 2331 97642 20
+49 176 610 93 462
benjamin.lieber@serinus-sec.de
Retrieved from "https://wiki.innovaphone.com/index.php?title=Howto:Serinus_-_Serinus_GmbH_-_3rd_Party_Product&oldid=51428"