Howto:Softwarephone recommended settings: Difference between revisions

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Policy-based QoS must be configured on Windows Machines where the Softwarephone is running.
Policy-based QoS must be configured on Windows Machines where the Softwarephone is running.


For a more detaile descission, see [[Howto:Set Type of Service (ToS) DiffServ DSCP Values for innovaphone Windows Applications (SoftwarePhone, myPBX Video)]].
For a more detailed description, see [[Howto:Set Type of Service (ToS) DiffServ DSCP Values for innovaphone Windows Applications (SoftwarePhone, myPBX Video)]].


[[Image:Policy-basedQoS.jpg]]
[[Image:Policy-basedQoS.jpg]]

Revision as of 12:03, 30 September 2016

Applies To

This information applies to

  • innovaphone Softwarephone


Registration Settings

Problem Details

The Softwarephone needs to setup a signaling connection to the PBX. With H323 (UDP), the signaling needs several ports and they are opened on demand for each action. Sometimes it can happen that the port opening takes too long on some Windows machines and the Softwarephone doesn't respond to any requests.


Conclusion

From v11, please use H323/TCP or H323/TLS for signaling protocol. With TCP, there is one permanent session open and this prevents any Windows Session timeouts


QoS Settings

Problem Details

Because the Softwarephone is a Realtime Communication Client, the Softwarephones network traffic must have a higher network priority than other Applications (Like all VoIP Traffic). If it is not prioritized, you can have Problems with bad Audio Quality.

Conclusion

Policy-based QoS must be configured on Windows Machines where the Softwarephone is running.

For a more detailed description, see Howto:Set Type of Service (ToS) DiffServ DSCP Values for innovaphone Windows Applications (SoftwarePhone, myPBX Video).

Policy-basedQoS.jpg