Howto:SoundPoint IP 550- Polycom - SIP Testreport

Summary

The SoundStation IP 550 supports all required innovaphone features and is therefore qualified as recommended product.

The configuration of the device was complicated, since advanced features like 'corporate directory' cannot be configured via the web interface.

• Features:

• • G722
  • superior sound quality

Certification Status

The tests for this product have been completed.

Testing of this product has been finalized July 25th, 2008.

Test Setup

The Metadirectory Server is used as corporate directory server for the tested device. The G722 capable phone was needed to test the support for G722.

Version

Firmware Version:

3.0.1.0032

innovaphone Firmware:

Version: 7.00 dvl 08-70108

Estos Metadirectory:

Version: 2.0.0.962

Device Setup

Tested feature	Result
Register Device w/o specific configuration (requires DHCP)	No
DHCP is default	Yes
DHCP yields timeserver and time displays correctly	Yes
SNTP config has TZ string for timezone/dst autoconfig	Yes
DHCP yields correct default gateway	Yes
Device supports magic registration (e.g. by serial)	No
Fixed registrations works	Yes
Device registers w/o Extension (just by name)	Yes
Device registers by extension	No
Device registers with password	Yes
Device registers multiple identities	Yes
Device supports STUN protocol	No
Device sends NAT - keepalive messages	No
Device refreshes the PBX registration	Yes
Device supports SIP over TCP	Yes
Device supports SIPS (SIP over TLS)	Yes
Device supports HTTPS	No
Device supports VAD (Voice activity detection)	Yes

Test Results

Basic Call

Tested feature	Result
call using g711a	Yes
call using g711u	Yes
call using g729	Yes
call using g722	Yes
Overlapped sending	No
Early media channel	Yes
Device shows called id number	Yes
Device shows called id name	Yes
Device shows called id display info	No
Fax using T.38	N/A
CGPN can be supressed	No
Reverse Media Negotiaton	Yes
Device shows CDPN/CGPN on incoming call	Yes
Device shows CDPN/CGPN on outgoing call	Yes
Device shows connected number	No
Device shows diverting number	No
Device supports distinctive ringing	Yes
Device supports codec renegotiation during a conversation	Yes
Device shows correct display message in case of busy CDPN	No, just busy tone.
Device shows correct display message in case of not existing CDPN	No, just busy tone.
Device shows correct display message in case that the call is declined	No, just busy tone.
Voice Quality OK?	Yes

DTMF

Tested feature	Result
DTMF tones sent correctly	Yes
DTMF tones received correctly	Yes

Hold/Retrieve

Tested feature	Result
Device handles incoming hold (sendonly) correctly	Yes
Device can put a call on hold using correctly(inactive or sendonly)	Yes(but no MoH)

Transfer with consultation

Tested feature	Voice Ok?	MoH Ok?
inno1 calls inno2. inno2 transfers to testphone.	Yes	Yes
inno1 calls inno2. inno1 transfers to testphone.	Yes	Yes
inno1 calls testphone. inno1 transfers to inno2.	Yes	Yes
inno1 calls testphone. testphone transfers to inno2.	Yes	Yes
testphone calls inno1. inno1 transfers to inno2.	Yes	Yes
testphone calls inno1. testphone transfers to inno2.	Yes	Yes

Transfer with consultation (alerting only)

Tested feature	Voice Ok?	MoH Ok?
inno1 calls inno2. inno2 transfers to testphone.	Yes	Yes
inno1 calls inno2. inno1 transfers to testphone.	Yes	Yes
inno1 calls testphone. inno1 transfers to inno2.	Yes	Yes
inno1 calls testphone. testphone transfers to inno2.	Yes	Yes
testphone calls inno1. inno1 transfers to inno2.	Yes	Yes
testphone calls inno1. testphone transfers to inno2.	Yes	Yes

Blind Transfer

Tested feature	Voice Ok?
inno1 calls inno2. inno2 transfers to testphone.	Yes
inno1 calls inno2. inno1 transfers to testphone.	Yes
inno1 calls testphone. inno1 transfers to inno2.	Yes
inno1 calls testphone. testphone transfers to inno2.	N/A
testphone calls inno1. inno1 transfers to inno2.	Yes
testphone calls inno1. testphone transfers to inno2.	N/A

Blind Transfer (alerting only)

Tested feature	Voice Ok?
inno1 calls inno2. inno2 transfers to testphone.	Yes
inno1 calls testphone. testphone transfers to inno2.	Yes
testphone calls inno1. inno1 transfers to inno2.	Yes

Broadcast Group & Waiting Queue

Tested feature	Result
testphone makes call to a Broadcast Group. inno1 picks up.	Yes
inno1 makes call to a Broadcast Group. testphone picks up.	Yes
testphone makes call to a Waiting Queue. inno1 picks up before announcement is played.	Yes
testphone makes call to a Waiting Queue. inno1 picks up after announcement is played.	Yes
inno1 makes call to a Waiting Queue. testphone picks up.	Yes

Other Features

Directory

Tested feature	Result
Device built-in directory
Exists	Yes
Can be dialled from	Yes
Does CLI resolution	No

Hands free

Tested feature	Result
Loudspeaker operation works fine	Yes
Hands free works fine	Yes
Volume adjustable during call	Yes

Keys

Tested feature	Result
Device has speed dial keys	Yes
Device has programmable function keys	Yes

Configuration

innovaphone configuration

The Polycom IP550 registers at the PBX as a normal PBX user.

Polycom configuration

On the IP550, only the Line - settings have to be configured.

LDAP configuration

To configure a polycom device to access to a corporate directory via LDAP, following points must be resolved:

1. The Estos Metadirectory server of version 2.0.0.962 is installed and configured. Do not use a version lower than the one mentioned in this article(e.g 2.0.0.718) since it will be not compatible to polycom devices.
2. To enable advanced phone features like corporate directory on a polycom phone, you must order an additional license. The TFTP boot server used to store the polycom configs and firmware files, must also contain the license needed to activate the directory feature.
3. configure the directory settings in the sip.cfg file. Use the polycom manual for reference.
4. activate the 'corporate directory' feature in the sip.cfg file by the following option:

 feature.19.name="corporate-directory" feature.19.enabled="1"

Category:Compat