Howto13r1:Access Voicemail Files: Difference between revisions
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Here's a step-by-step guidance how to access those data by use of WinSCP and putty: | Here's a step-by-step guidance how to access those data by use of WinSCP and putty: | ||
* To exchange the VM-package or parts of it, first download a | * To exchange the VM-package or parts of it, first download a country-specific voicemail-package from the download page. | ||
* Unpack the webbuild.zip file. Inside another file called httpfiles.zip is contained. Unpack this too. | * Unpack the webbuild.zip file. Inside another file called httpfiles.zip is contained. Unpack this too. | ||
* Inside the directory httpfiles, one can find language specific announcements and voicemail-xml-files | * Inside the directory httpfiles, one can find language specific announcements and voicemail-xml-files | ||
Revision as of 14:30, 13 August 2019
Applies To
This information applies to
- v13r1 and up
More Information
This article documents how to access voicemail related files such as personal announcements and voicemail-xml-scripts used in the V13-VoicemailAPP.
File Types
Personal Data
Personal voicemail data such as announcements are located within the VoicemailAPP-filesystem and are accessible via WebDAV by use of an appropriate client (e.g. WinSCP).
Here's a step-by-step guidance how to access those data by use of WinSCP:
- open WinSCP webav client
- create a new network connection
- use protocol: webdav
- use Host: AppPlatform
- step to Advanced section
- at environment/directories add: <domain>/voicemail_<country>/vm_files
- Save access profile and connect with the credentials "instance_name" and "instance_password"
Now one can will find the user directories with the corresponding sub-directories (personal, store).
Then copy the encoded personal greetings to this location.
Global Data
Global voicemail data such as voicemail-xml-scripts and announcement are located within the AppPlatform-filesystem. Access is possible by a combination of WebDAV and SSH.
Here's a step-by-step guidance how to access those data by use of WinSCP and putty:
- To exchange the VM-package or parts of it, first download a country-specific voicemail-package from the download page.
- Unpack the webbuild.zip file. Inside another file called httpfiles.zip is contained. Unpack this too.
- Inside the directory httpfiles, one can find language specific announcements and voicemail-xml-files
- Edit/change/replace with your own xml data
- Zip directory httpfiles again
- open WinSCP webav client
- create a new network connection
- use protocol: SCP
- use Host: AppPlatform with appropriate credentials
- step to /home/admin
- copy httpfiles.zip to here
- open putty
- login to the AppPlatform with appropriate credentials
- execute su- , again admin-pwd
- /apps/voicemail_<country> contains the originally installed httpfiles.zip
- copy httpfiles.zip from /home/admin to /apps/voicemail_<country>
- Change owner of httpfiles.zip : chown voicemail_<country> httpfiles.zip
- Change rights of httpfiles.zip: chmod 700 httpfiles.zip