Howto:Wake-Up Call: Difference between revisions
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(New page: <!-- Weckruf --> Wake-up calls often comprise the following features * A call can be scheduled by a user at a certain time * A call can be scheduled by some authorized user on behalf of ...) |
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=== TCS SAMwin.HOT === | === TCS SAMwin.HOT === | ||
An extension to TCS's | An extension to TCS's SAMwin.CAS billing product. Features wake-up calls that can be set via IVR, as well as check-in/check-out. | ||
=== Voxtron Axxium === | === Voxtron Axxium === | ||
Voxtron's rapid voice prototyping platform [http://www.voxtron.com/products.asp?id=5&sn=1 Axxium]'s IVR module has been used in various projects to implement wake-up and reminder-calls. | Voxtron's rapid voice prototyping platform [http://www.voxtron.com/products.asp?id=5&sn=1 Axxium]'s IVR module has been used in various projects to implement wake-up and reminder-calls. | ||
Latest revision as of 16:21, 9 January 2019
Wake-up calls often comprise the following features
- A call can be scheduled by a user at a certain time
- A call can be scheduled by some authorized user on behalf of another user at a certain time (receptionist)
- Call scheduling can be done using a voice (IVR) application
- Call scheduling can be done using a phone menu/function key
- Call scheduling can be done by a separate software (often part of a hotel suite)
innovaphone does not support wake-up calls natively. However, there are some 3rd party applications, that can implement some of those features
Telcen HotelPro
A software suite based on Telcen's billing solution . Targeted to smaller Hotel installations (less th 100 rooms). Features wake-up calls (only set manually be receptionist) and room check-in/check-out. Uses an innovaphone TAPI extension for wake-up calls.
TCS SAMwin.HOT
An extension to TCS's SAMwin.CAS billing product. Features wake-up calls that can be set via IVR, as well as check-in/check-out.
Voxtron Axxium
Voxtron's rapid voice prototyping platform Axxium's IVR module has been used in various projects to implement wake-up and reminder-calls.