Howto:What is a 3rd Party Product

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Overview

What it is all about

A major design principle for innovaphone products is being based on standards strictly.

While this brings a number of substantial advantages to the customers, amongst others a huge base of 3rd applications that can work with innovaphone gear, it may sometimes create headaches for the innovaphone professional in charge of designing solutions. H450, TAPI, Empty Termcaps, DSS1, H.245, XML, SS7, .... it's easy to get lost in the standards jungle! Application interoperability thus is key to successful integration with 3rd party software.

To assist with determining application interoperability, innovaphone entertains a 3rd party product list.

Products known as interoperable due to customer/3rd-pty manufacturer-testimonial, are marked as referral product within above mentioned list.

3rd-Party-Product Categories

3rd party devices are exclusively tested by their respective vendors and may be qualified as Referral Product if there is a written documentation made available in our wiki.

In case of any doubts concerning interoperability innovaphone recommends to do a Proof-Of-Concept to ensure interworking between innovaphone and the 3rd-party-product.

We differentiate 3rd-party-products into the following two main categories:

3rd-party-terminals

These are 3rd-party-IP-terminals which have been interop tested successfully with innovaphone PBXes. To provide comparable results for our partners and customers, we impone generic Guidelines for Testing 3rd Party SIP Devices to be followed. Tests and also documentation need to follow those guidelines to be documented within our wiki and get innovaphone referral product status.

Other 3rd-party-products

Other 3rd-pty-products except than terminals are categorized according to their usecase. Available categories and existing products can be seen below. For those 3rd-party-products, we as well require to do interoperability tests towards innovaphone products. Those tests have to be done also by either the 3rd-party-product manufacturer or a partner which owns the 3rd-party-products. innovaphone itself does not care about those tests and will not support them. As other 3rd-pty-products might be special in terms of functionality, usecase and configuration; innovaphone impones generation of a wiki-article following the guideline for Testing 3rd Party Products to be listed as innovaphone referral product.


What is a potential candidate for a 3rd party product?

Any product that actually interfaces to innovaphone gear may be considered as recommended product. However, as a rule of thumb, we do not list nor test basic network infrastructure devices.

What has to be done to list a new 3rd party product?

Follow above mentioned guidelines for

List of 3rd party products

The list is structured in various categories. Please note that a single product may appear in more than one category. As an example, application suites including both CTI and Call Center functions are quite popular.

3rd Party PBX

[[:Category:3rdParty PBX|List of articles in Category:3rdParty PBX]]

Alarm server Products

List of articles in Alarm system/server solutions

Billing System / Call Management

[[:Category:3rdParty Billing System / Call Management|List of articles in Category:3rdParty Billing System / Call Management]]

CTI and UMS applications

[[:Category:3rdParty CTI and UMS applications|List of articles in Category:3rdParty CTI and UMS applications]]

Call Center Applications

[[:Category:3rdParty Call Center Applications|List of articles in Category:3rdParty Call Center Applications]]

Directory Services

List of articles in Directory Services

Gateways

List of articles in Gateways to various interfaces - such as physical ones like FXS/FXO, GSM, etc. - and protocol-related (such as SBCs, 3rd-Pty-Systems, etc.)

H.323 and SIP Terminals

[[:Category:3rdParty Terminals|List of articles in Category:3rdParty Terminals]]

Headsets

List of articles in 3rd party Headsets

Hotel / Hospitality and Care

[[:Category:3rdParty Hotel / Hospitality and Care|List of articles in Category:3rdParty Hotel / Hospitality and Care]]

IP Voice Conferencing Systems

[[:Category:3rdParty IP Voice Conferencing Systems|List of articles in Category:3rdParty IP Voice Conferencing Systems]]

Music on Hold Solutions

[[:Category:3rdParty Music on Hold Solutions|List of articles in Category:3rdParty Music on Hold Solutions]]

Network Infrastructure Products

[[:Category:3rdParty Network Infrastructure Products|List of articles in Category:3rdParty Network Infrastructure Products]]

Network Management and Assessment Tools

[[:Category:3rdParty Network Management and Assessment Tools|List of articles in Category:3rdParty Network Management and Assessment Tools]]

Network Security Appliances

[[:Category:3rdParty Network Security Appliances|List of articles in Category:3rdParty Network Security Appliances]]

Professional Announcements

[[:Category:3rdParty Professional Announcements|List of articles in Category:3rdParty Professional Announcements]]

SIP Provider

List of articles in All SIP Telephony Provider (i.e. Carrier)

Statistics / Monitoring

[[:Category:3rdParty Statistics / Monitoring|List of articles in Category:3rdParty Statistics / Monitoring]]

Solutions for Mobile Extensions

[[:Category:3rdParty Solutions for Mobile Extensions|List of articles in Category:3rdParty Solutions for Mobile Extensions]]

Voice Recording

[[:Category:3rdParty Voice Recording|List of articles in Category:3rdParty Voice Recording]]

3rdParty Wireless System

[[:Category:3rdParty_Wireless_System|List of articles in Category:3rdParty Wireless System]]

List of all 3rd Party Products

Category:3rd Party Products

List of all tested Products

Category:Compat