Howto:CTI Remote Test PBX
innovaphone provides a CTI Test PBX. This system allows partners to do a quick test of their CTI software easily without the need to set up their own system.
Access
You can access the demo PBX on http://demo.innovaphone.com/PBX0/ADMIN/pbx_config.xml?xsl=admin.xsl.
To view the PBX administration user interface, use the viewer account
User: viewer
Password: viewer
To access SOAP, use the _TAPI_ user
User: _TAPI_
Password: soap
Here is how your TAPI configuration should look like:
To look at the PBX's administration user interface, open http://demo.innovaphone.com/ in your browser and use viewer as both user name and password when you are asked for:
You can verify your SOAP connection using the SOAP status page on the PBX. Click on Administration / PBX / SOAP and you will see all current SOAP connections:
Available Users / Lines
NB: the user object names have changed.
The following users are available for CTI:
| User | Short Name | Extension | Device | Remark |
| PBX User One (was: CTI10) | user-1 (was: cti10) | 11 | user-1 (was: cti10) | |
| IP200A-10-06-bb | ||||
| CTI20 | cti20 | 20 | cti20 | |
| IP200A-10-2e-2e | ||||
| CTI30 | cti30 | 30 | cti30 | |
| IP200A-10-38-51 | ||||
| Always-Busy | Always-Busy | 90 | cti10 | no t available anymore |
| Trunk (was: Amt) | Trunk (was: amt) | 0 | amt | simulated trunk line, not functional |
Here is the corresponding PBX user list:
With a V8 TSP with Map PBX Devices to Lines enabled, your choice of available TAPI lines looks like this:
With a V7 TSP or with a V8 TSP with Map PBX Devices to Lines disabled, your choice of available TAPI lines looks like this:
Monitoring CTI Scenarios
There are 2 places which are useful to see what is going on.
A) The PBX calls screen. Click on Administration / PBX / Calls to see a real time view of current calls:
B) A more precise picture can be obtained using the log screen. Click on Administration / Diagnostic / Logging to get to the log screen. The click on syslog to see a listing of all call events in your test scenario:
