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<!-- Message of the day -->
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<div style="margin:0px; margin-right:10px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0em 1em;">
<div style="margin:0px; margin-right:10px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0em 1em;">
== Remote Support ==
== Remote Support ==
innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.<br>
Please do not accept AnyDesk requests without prior appointment via ticket.


Please ensure that you download the [https://anydesk.com/de/downloads/windows latest AnyDesk version].


[https://get.anydesk.com/PK8coqHH/AnyDesk.exe Download Anydesk]
Please note: We cannot accept any liability for the external content of AnyDesk. AnyDesk is responsible for the content of its own software.
 
We are not liable for any damages resulting from the use of a non-updated or non-conforming version of AnyDesk.
== Before you try to use this wiki ==
To get access '''[[Account_Creation|READ THIS FIRST]]''', make sure you [[Special:Userlogin|log in]] and have [[Account_Creation|your account authorized]].
 
You may then modify most of the articles and even add new ones.  We hope for a rich and useful platform for professional innovaphone users to emerge this way.
 
To make sure you understand the terms of use, have a quick look at the [[innovaphone-wiki:About | legal stuff]].  But do not waste too much time there!  Instead, rather browse through the information provided.  There are various hopefully useful links in the sidebar on the left.


== Searching ==
== Searching ==
Searching in wiki works, but is sometimes cumbersome.  However, you can have google do the job for you.  Try [https://www.google.de/search?q=site%3Ainnovaphone.com+xml+documentation <code>site:innovaphone.com your search terms</code>] to search the innovaphone sites for matches!
Searching in wiki works, but is sometimes cumbersome.  However, you can have Google do the job for you.  Try [https://www.google.de/search?q=site%3Ainnovaphone.com+xml+documentation <code>site:innovaphone.com your search terms</code>] to search the innovaphone sites for matches!


If you still don't find what you are looking for, [mailto:presales-at-innovaphone-dot-com drop us a message]
If you still don't find what you are looking for, [mailto:presales@innovaphone.com drop us a message]
</div>
</div>


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== Latest News ==
== Latest News ==
<p align="right">[[User:Afi|Afi]] 17:05, 10 October 2019 (CEST)</p>
<p align="right">[[User:Dde|Dde]] ([[User talk:Dde|talk]]) 09:05, 12 April 2024 (CEST)</p>
[[Support:V6_only_applications_product/6.00/apps_6000062_available|V6 applications version 6000062]] is now available from the [http://download.innovaphone.com/ice/6.00/#apps V6 download area].
[[Support:Firmware V14r1 product/14r1/firmware 1410509 (sr 3) available | Version 14r1 Service Release 3]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
<p align="right">[[User:Dde|Dde]] ([[User talk:Dde|talk]]) 09:05, 12 April 2024 (CEST)</p>
[[Support:Firmware V13r3 product/13r3/firmware 137958 (sr 15) available | Version 13r3 Service Release 15]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
<p align="right">[[User:Lmi|Lmi]] ([[User talk:Lmi|talk]]) 14:59, 26 January 2024 (CET)</p>
[[Support:Firmware V12r2 product/12r2/firmware 125881 (sr 66) available | Version 12r2 Service Release 66]] is now available from the [http://store.innovaphone.com/release/download.htm download page].


<p align="right">[[User:Afi|Afi]] 12:19, 8 October 2019 (CEST)</p>
<p align="right">[[User:Cam|Cam]] 16:22, 18 September 2023 (CEST)</p>
[[Support:Wireless_Handset_Firmware_and_Management_Software_product/9.00/wireless_100034_%28hotfix17%29_available | Wireless Package hotfix 17]] is now available from the [http://download.innovaphone.com/ice/9.00#wireless V9 download area].
[[App Calculator beta1 available]] is now available from the [http://store.innovaphone.com/release/download.htm download page].


<p align="right">[[User:Smayoral|sma]] 13:49, 17 September 2019 (CEST)</p>
<p align="right">[[User:Sga|Sga]] ([[User talk:Sga|talk]]) 17:43, 15 September 2023 (CEST)</p>
[[Support:Linux_Application_Platform_100266_(sr59)_available | Linux Application Platform V10 100266 sr59]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:Wireless Handset Firmware IP73 1011 (5.0.1) released | Wireless Handset Firmware IP73 1011 (5.0.1)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Smayoral|sma]] 13:49, 17 September 2019 (CEST)</p>
<p align="right">[[User:Gal|Gal]] ([[User talk:Gal|talk]]) 13:39, 31 July 2023 (CEST)</p>
[[Support:Innovaphone_Reporting_100266_(sr59)_available | innovaphone Reporting V10 100266 sr59]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:Wireless Handset Firmware IP64 10314 (3.0.13)/IP65 10119 (3.0.13) released | Wireless Handset Firmware IP64 10314 (3.0.13)/IP65 10119 (3.0.13)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Smayoral|sma]] 13:49, 17 September 2019 (CEST)</p>
<p align="right">[[User:Cam|Cam]] 12:03, 31 July 2023 (CEST)</p>
[[Support:Innovaphone_Fax_100266_(sr59)_available | innovaphone Fax V10 100266 sr59]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[App Working final available]] is now available from the [http://store.innovaphone.com/release/download.htm download page].


<p align="right">[[User:Smayoral|sma]] 13:49, 17 September 2019 (CEST)</p>
<p align="right">[[User:Afi|Afi]] 15:38, 6 February 2023 (CET)</p>
[[Support:Innovaphone_Exchange_Calendar_Connector_100266_(sr59)_available | innovaphone Exchange Calendar Connector V10 100266 sr59]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:Wireless_Handset_Firmware_IP62_3040621_(6.2.7)_released | Wireless Handset Firmware IP62 3040621 (6.2.7)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Lbu|Lbu]] 12:25, 13 September 2019 (CEST)</p>
<p align="right">[[User:Afi|Afi]] 13:13, 6 February 2023 (CET)</p>
[[Support:Firmware V13r1/13r1/firmware 132075 (sr 5) available | Version 13r1  Service Release 5]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:WinPDM_Software_3130113_%284.1.8%29_released | WinPDM Software 3130113 (4.1.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Lbu|Lbu]] 12:25, 13 September 2019 (CEST)</p>
<p align="right">[[User:Inno-mst|Inno-mst]] 11:22, 14 April 2022 (CEST)</p>
[[Support:Firmware V12r2 12r2/firmware 125637 (sr 27) available | Version 12r2 Service Release 27]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:Operator9 90246 (hotfix24) available | Operator9 hotfix24]] is now available from [https://store.innovaphone.com/release/download.htm the Software download area].


<p align="right">[[User:Lbu|Lbu]] 17:27, 12 September 2019 (CEST)</p>
<p align="right">[[User:Afi|Afi]] 15:05, 11 February 2022 (CET)</p>
[[Support:Firmware V12r1 12r1/firmware 121280 (sr 31) available | Version 12r1 Service Release 31]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:Wireless_Handset_Firmware_IP64_10313_(2.12.10)/IP65_10118_(2.12.10)_released | Wireless Handset Firmware IP64 10313 (2.12.10)/IP65 10118 (2.12.10)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Lbu|Lbu]] 17:21, 12 September 2019 (CEST)</p>
<p align="right">[[User:kwa|kwa]] 14:00, 16 June 2021 (CEST)</p>
[[Support:Firmware V11r2 11r2/firmware 113746 (sr 46) available | Version 11r2 Service Release 46]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:iQM_Build_8029100_available | IQM Build 8029100 Hotfix34]] is now available from the [https://store.innovaphone.com/release/download.htm the Software download area].


<p align="right">[[User:kwa|kwa]] 12:00, 28 August 2019 (CET)</p>
<p align="right">[[User:Afi|Afi]] 12:46, 16 June 2021 (CEST))</p>
[[Support:Recording_Build_120900_available | innovaphone Recording SR27 build 120900]] is now available from the [http://download.innovaphone.com/ice/10.00/#recording V10 download area].
[[Support:TAPI Service Provider 8188 (hotfix21) available|TAPI Service Provider 8188 (hotfix21)]] is now available from [https://store.innovaphone.com/release/download.htm the Software download area].


<p align="right">[[User:Jfr|Jfr]] 14:48, 20 August 2019 (CEST)</p>
<p align="right">[[User:Dde|Dde]] 13:17, 2 November 2020 (CET)</p>
[[Support:Firmware V13r1/13r1/firmware 132035 (sr 4) available | Version 13r1  Service Release 4]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:Linux_Application_Platform_100271_(sr64)_available | Linux Application Platform V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Jfr|Jfr]] 13:15, 19 August 2019 (CEST)</p>
<p align="right">[[User:Dde|Dde]] 13:17, 2 November 2020 (CET)</p>
[[Support:Firmware V12r2 12r2/firmware 125619 (sr 26) available | Version 12r2 Service Release 26]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:Innovaphone_Reporting_100271_(sr64)_available | innovaphone Reporting V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:kwa|kwa]] 13:00, 7 August  2018 (CEST)</p>
<p align="right">[[User:Dde|Dde]] 13:17, 2 November 2020 (CET)</p>
[[Support:IQM_Build_8025600_available | Support:IQM Build 8025600 Hotfix29]] is now available from the [http://download.innovaphone.com/ice/8.00/#iqm V8 download area].
[[Support:Innovaphone_Fax_100271_(sr64)_available | innovaphone Fax V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:kwa|kwa]] 13:00, 9 July  2018 (CEST)</p>
<p align="right">[[User:Dde|Dde]] 13:17, 2 November 2020 (CET)</p>
[[Support:IQM_Build_8025500_available | Support:IQM Build 8025500 Hotfix28]] is now available from the [http://download.innovaphone.com/ice/8.00/#iqm V8 download area].
[[Support:Innovaphone_Exchange_Calendar_Connector_100271_(sr64)_available | innovaphone Exchange Calendar Connector V10 100271 sr64]] is now available from the [http://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Jfr|Jfr]] 14:12, 12 August 2019 (CEST)</p>
<p align="right">[[User:Afi|Afi]] 18:21, 12 October 2020 (CEST)</p>
[[Support:Firmware V12r1 12r1/firmware 121277 (sr 30) available | Version 12r1 Service Release 30]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:Wireless_Handset_Firmware_IP61_3022811_(4.7.8)/IP63_3022912_(4.7.8)_released | Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8)]] is now available from the [https://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:Jfr|Jfr]] 14:12, 12 August 2019 (CEST)</p>
<p align="right">[[User:Afi|Afi]] 21:30, 27 March 2020 (CET)</p>
[[Support:Firmware V11r2 11r2/firmware 113741 (sr 45) available | Version 11r2 Service Release 45]] is now available from the [http://store.innovaphone.com/release/download.htm download page].
[[Support:Wireless_Handset_Firmware_and_Management_Software_product/9.00/wireless_100037_%28hotfix19%29_available | Wireless Package hotfix 19]] is now available from the [http://download.innovaphone.com/ice/9.00#wireless V9 download area].


<p align="right">[[User:Hna|Hna]] 10:16, 8 July 2019 (CEST)</p>
<p align="right">[[User:Dde|Dde]] 07:56, 9 March 2020 (CET)</p>
[[Support:Firmware V10.00/10.00/firmware 101417 (sr 51) available | Version 10.00 Service Release 51]] is now available from the new [http://store.innovaphone.com/release/download.htm download page].
[[Support:App_Platform_build_90007_available | App Platform build 90007]] is now available from the [http://store.innovaphone.com/release/download.htm App store].


<p align="right">[[User:kwa|kwa]] 12:00, 11 March 2019 (CET)</p>
<p align="right">[[User:kwa|kwa]] 14:00, 02 March 2020 (CET)</p>
[[Support:Recording_Build_120700_available | innovaphone Recording SR26 build 120700]] is now available from the [http://download.innovaphone.com/ice/10.00/#recording V10 download area].
[[Support:Recording_Build_121100_available | innovaphone Recording SR29 build 121100]] is now available from the [http://download.innovaphone.com/ice/10.00/#recording V10 download area].
</div>


<p align="right">[[User:Dde|Dde]] 09:20, 13 May 2019 (CEST)</p>
<div style="margin:0px; margin-right:10px; margin-top:15px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0.5em 1em;">
[[Howto:Firmware_Upgrade_V12r2_V13r1 | Version 13r1 final]] is now available from the new [http://store.innovaphone.com/release/download.htm download page].
 
<p align="right">[[User:Ckl|ckl]] 18:18, 23 April 2019 (CEST)</p>
[[Support:V8 only applications product/8.00/apps 8000062 (hotfix24) available|V8 applications hotfix24]] is now available from the [http://download.innovaphone.com/ice/8.00/#apps V8 download area].
 
<p align="right">[[User:kwa|kwa]] 12:00, 11 March 2019 (CET)</p>
[[Support:Recording_Build_120500_available | innovaphone Recording SR25 build 120500]] is now available from the [http://download.innovaphone.com/ice/10.00/#recording V10 download area].
 
<p align="right">[[User:kwa|kwa]] 13:00, 07 March  2019 (CEST)</p>
[[Support:IQM_Build_8025300_available | Support:IQM Build 8025300 Hotfix27]] is now available from the [http://download.innovaphone.com/ice/8.00/#iqm V8 download area].
 
<p align="right">[[User:kwa|kwa]] 17:00, 05 September 2018 (CET)</p>
[[Support:Recording_Build_119900_available | innovaphone Recording SR23 build 119900]] is now available from the [http://download.innovaphone.com/ice/10.00/#recording V10 download area].
 
<p align="right">[[User:kwa|kwa]] 12:00, 9 July  2018 (CEST)</p>
[[Support:IQM_Build_8024500_available | Support:IQM Build 8024500 Hotfix25]] is now available from the [http://download.innovaphone.com/ice/8.00/#iqm V8 download area].


== New Articles ==
== New Articles ==
{{Special:Newpages/8,namespace=Howto,namespace=Support,namespace=Reference,namespace=Reference7,namespace=Reference8}}
<!-- https://www.mediawiki.org/wiki/Extension:Newest_Pages -->
{{Special:Newestpages/all/20}}
</div>
</div>


<div style="margin:0px; margin-right:10px; margin-top:15px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0.5em 1em; font-size:1">
<div style="margin:0px; margin-right:10px; margin-top:15px; border:1px solid #58C4C3; background-color:#F4F4F4; padding:0em 1em 0.5em 1em; font-size:1">
== More innovaphone Ressources ==
== More innovaphone Ressources ==
* [http://www.innovaphone.com Home Page]
* [http://www.innovaphone.com Home Page]
* [http://download.innovaphone.com Download Site ]
* [http://download.innovaphone.com Download Site ]
* [http://my.innovaphone.com my.innovaphone ]
* [http://my.innovaphone.com my.innovaphone ]
* [http://mantis.innovaphone.com/ Ticketing System ]
* [http://mantis.innovaphone.com/ Ticketing System ]
* [[Support:What are the Roadmap Documents? | Roadmaps ]]
</div>
</div>

Latest revision as of 09:05, 12 April 2024

Remote Support

innovaphone only carries out scheduled remote maintenance via our ticket system by prior consultation.
Please do not accept AnyDesk requests without prior appointment via ticket.

Please ensure that you download the latest AnyDesk version.

Please note: We cannot accept any liability for the external content of AnyDesk. AnyDesk is responsible for the content of its own software. We are not liable for any damages resulting from the use of a non-updated or non-conforming version of AnyDesk.

Searching

Searching in wiki works, but is sometimes cumbersome. However, you can have Google do the job for you. Try site:innovaphone.com your search terms to search the innovaphone sites for matches!

If you still don't find what you are looking for, drop us a message

Latest News

Dde (talk) 09:05, 12 April 2024 (CEST)

Version 14r1 Service Release 3 is now available from the download page.

Dde (talk) 09:05, 12 April 2024 (CEST)

Version 13r3 Service Release 15 is now available from the download page.

Lmi (talk) 14:59, 26 January 2024 (CET)

Version 12r2 Service Release 66 is now available from the download page.

Cam 16:22, 18 September 2023 (CEST)

App Calculator beta1 available is now available from the download page.

Sga (talk) 17:43, 15 September 2023 (CEST)

Wireless Handset Firmware IP73 1011 (5.0.1) is now available from the App store.

Gal (talk) 13:39, 31 July 2023 (CEST)

Wireless Handset Firmware IP64 10314 (3.0.13)/IP65 10119 (3.0.13) is now available from the App store.

Cam 12:03, 31 July 2023 (CEST)

App Working final available is now available from the download page.

Afi 15:38, 6 February 2023 (CET)

Wireless Handset Firmware IP62 3040621 (6.2.7) is now available from the App store.

Afi 13:13, 6 February 2023 (CET)

WinPDM Software 3130113 (4.1.8) is now available from the App store.

Inno-mst 11:22, 14 April 2022 (CEST)

Operator9 hotfix24 is now available from the Software download area.

Afi 15:05, 11 February 2022 (CET)

Wireless Handset Firmware IP64 10313 (2.12.10)/IP65 10118 (2.12.10) is now available from the App store.

kwa 14:00, 16 June 2021 (CEST)

IQM Build 8029100 Hotfix34 is now available from the the Software download area.

Afi 12:46, 16 June 2021 (CEST))

TAPI Service Provider 8188 (hotfix21) is now available from the Software download area.

Dde 13:17, 2 November 2020 (CET)

Linux Application Platform V10 100271 sr64 is now available from the App store.

Dde 13:17, 2 November 2020 (CET)

innovaphone Reporting V10 100271 sr64 is now available from the App store.

Dde 13:17, 2 November 2020 (CET)

innovaphone Fax V10 100271 sr64 is now available from the App store.

Dde 13:17, 2 November 2020 (CET)

innovaphone Exchange Calendar Connector V10 100271 sr64 is now available from the App store.

Afi 18:21, 12 October 2020 (CEST)

Wireless Handset Firmware IP61 3022811 (4.7.8)/IP63 3022912 (4.7.8) is now available from the App store.

Afi 21:30, 27 March 2020 (CET)

Wireless Package hotfix 19 is now available from the V9 download area.

Dde 07:56, 9 March 2020 (CET)

App Platform build 90007 is now available from the App store.

kwa 14:00, 02 March 2020 (CET)

innovaphone Recording SR29 build 121100 is now available from the V10 download area.

New Articles

  1. Support:Bootloop after update to 13r3sr15/14r1sr3 IPxx11 Devices with old LAP
  2. Howto:CH - Backbone Solutions AG - sipcall SIP Trunk SIP-Provider (2020)
  3. Template:GeneralReleaseNoteClarifications
  4. File:RP-Public nat router address.png
  5. Course13:IT Plus Overview
  6. Category:Concept App Service Translations
  7. Howto:CH - Nexphone - Nexphone Business Trunk SIP-Provider 2024
  8. Howto:CH - Nexphone - SIP Trunk SIP-Provider (2024)
  9. Support:Innovaphone product behavior CVE-2024-3094
  10. Support:Firmware V13r3 product/13r3/firmware 137958 (sr 15) available
  11. Support:Firmware V14r1 product/14r1/firmware 1410509 (sr 3) available
  12. File:Analytics cdr config.png
  13. File:Analytics waitingqueue employees example.png
  14. File:Analytics waitingqueue incoming example.png
  15. File:Analytics sendnumber external example.png
  16. File:Analytics sendnumber summing up.png
  17. File:Analytics sendnumber toc.png
  18. File:Analytics sendnumber filter.png
  19. File:Analytics callflow example.png
  20. File:Analytics callflow summing up.png

More innovaphone Ressources

Retrieved from "https://wiki.innovaphone.com/index.php?title=Main_Page&oldid=71495"