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There are other versions of this article: Reference10 | Reference12r1 (this version)

This page configures the USB Headset used with SoftwarePhone. It allows to select from a list of HID telephony codepage capable devices detected on your computer. The listings contain the value "Headset". This setting means that softwarephone uses the headset that is detected when softwarephone starts for all devices other than Jabra devices. Jabra devices can be hotplugged. In case your USB headset is listed here under USB Device and a corresponding entry is listed in the USB Map selection menu you will be able to use the onhook/offhook Buttons on your headset to accept/drop a call. If a corresponding entry is not shown in the USB Map selection try to use "generic HID Telephony Page".

USB Device

  • "Headset": Jabra devices: the currently plugged in device is used. It can be changed during operation. All other devices: The headset must be present when softwarephone starts. The device cannot be changed during operation.
  • A headset listed in the drop down menu. If a specific device is selected here, softwarephone will always try to use this if present and more than 1 are plugged. If the specifically configured device is a Jabra device it must not be present when softwarephone starts, it is selected when plugged in. All other specifically configured must be present when softwarephone starts.


  • Jabra Devices: This setting does not apply. All other devices: Select the corresponding entry to your "USB Device" Setting or, if not listed, the "generic HID Telephony Page".

Note: If your Headset is not listed here or the correspondig map file is not listed and the "generic HID Telephony Page" selection does not enable the onhook/offhook call control you call still use this device as Audio input/output/ringing device. In this case the call control must be done exclusively by myPbx. Volume controls on your Headset (if present) can be used independantly of this configuration. Jabra devices: All call control buttons are supported (on/offhook, redial, hold, etc.) that are present on the device

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