Reference13r1:Concept App PhoneApp: Difference between revisions

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For configuring the softphone app at a user object
For configuring the softphone app at a user object
# enable the app "Phone".
# enable the app "phone".
# activate the "App(phone)" license.
# activate the "App(phone)" license.
# configure "phone" as the app at the device that shall be controlled.
# configure "phone" as the app at the device that shall be controlled.

Revision as of 17:03, 7 April 2022

Applies To

  • innovaphone PBX from version 13r1

Requirements

  • innovaphone PBX
  • App(phone) license per user

Features

  • Remote control of a deskphone registered at a specific user device.
  • Video
  • AppSharing
  • Contacts search
  • Favourites
  • Call List

Configuration

For configuring the softphone app at a user object

  1. enable the app "phone".
  2. activate the "App(phone)" license.
  3. configure "phone" as the app at the device that shall be controlled.

Details

Favorites

The user can add up to 32 phone numbers or SIP URIs as favorites. If respective visibility rights are granted, presence and calls are monitored and displayed. Also call pickup is possible[1].

Known issues

  • To pickup calls of favorites in an e164-setup, target of favorites have to be defined either in plain digit (i.e. 00049) format w/o "+" or with their object-name only.
  1. see Known Issues below