Reference13r1:Concept App SoftphoneApp: Difference between revisions

From innovaphone wiki
Jump to navigation Jump to search
(New page: Apps == Applies To == * innovaphone PBX from version 13r1 == Requirements == * innovaphone PBX * App(phone) and App(softphone) license per user == Features == * Sof...)
(No difference)

Revision as of 18:03, 7 April 2022

Applies To

  • innovaphone PBX from version 13r1

Requirements

  • innovaphone PBX
  • App(phone) and App(softphone) license per user

Features

  • Softphone for doing calls on a computer / smartphone without a deskphone.
  • Video
  • AppSharing
  • Contacts search
  • Favourites
  • Call List

Configuration

For configuring the phone app at a user object

  1. enable the app "softphone".
  2. activate the "App(phone)" and "App(softphone)" licenses.
  3. create a device for registration and configure "softphone" as the device app.

Additionally users can add a softphone and the corresponding device themselves using the Profile App, as long as (1.) and (2.) are already configured by the admin.

Details

Favorites

The user can add up to 32 phone numbers or SIP URIs as favorites. If respective visibility rights are granted, presence and calls are monitored and displayed. Also call pickup is possible[1].

Known issues

  1. see Known Issues below