Reference13r1:Concept App Voicemail

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The App Services Voicemail is an App Service which can be installed on an innovaphone App Platform. It is used to store, delete and play the voicemails from the pbx.



  • Database for voicemails
  • Visual Voicemail notification in myApps, Voicemail App on all myApps capable devices
  • Delete, Play and Download Voicemails
  • Message Waiting Indication (MWI) on innovaphone IP phones
  • Message Waiting Indication (MWI) standard based (according to H.450.7), can be used for 3rd party SIP and H.323 telephones
  • Email notification with or without a .wav attachment of the voicemail file (SMTP Config from PBX/Config/Authentication is used for the Email Notification)
  • Available languages German, Danish, Dutch, English, Finnish, French, Italian, Norwegian, Polish, Portiuguese, Swedish, Spanish, and Czech
  • Custom XML voicemail scripts can be enabled


innovaphone PBX and App Platform on latest service release version of 13r1


App Services

Voicemail App

Image: Voicemail.png‎ The Voicemail App delivers a visual presentation and management of your recorded voicemail messages:

  • Access to the user specific recorded voicemail messages
  • See the Caller-ID, Time of the voicemail message and the duration of the recorded voicemail message
  • Bacthcount for new unlisten messages
  • See difference between new and already listened voicemail messages
  • Play, Listen to the recorded voicemail message
  • Press call for direct Callback to the presented Caller-ID
  • Download the voicemail as a .WAV file for external storage or forward by email
  • Delete a voicemail message


Known Problems

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