Reference9:Concept USB Headset: Difference between revisions
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Jabra UC VOICE 550 MS Duo (PN 5599-823-109 02/26/13 Version A - optimized for Lync, ID 0348) <br/> | Jabra UC VOICE 550 MS Duo (PN 5599-823-109 02/26/13 Version A - optimized for Lync, ID 0348) <br/> | ||
Jabra UC VOICE 750 Mono Drk (PN 7593-829-409 28/08/13 Version A, ID 034f) <br/> | Jabra UC VOICE 750 Mono Drk (PN 7593-829-409 28/08/13 Version A, ID 034f) <br/> | ||
Jabra UC VOICE 750 MS Duo Drk (PN 7599-823-309 28/08/13 Version A - optimized for Lync, ID 034c) <br/> | Jabra UC VOICE 750 MS Duo Drk (PN 7599-823-309 28/08/13 Version A - optimized for Lync, ID 034c) <b>(since v10 SR5 / V9 hotfix 31)</b> <br/> | ||
(since | Jabra UC VOICE 750 MS Duo Drk PN 7599-829-409 29/12/14 Version A <b>(since V10 SR15 / V9 hotfix 41)</b> <br/> | ||
<br/> | |||
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse" | {| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse" | ||
! align="center" style="background:#f0f0f0;"|'''Operation''' | ! align="center" style="background:#f0f0f0;"|'''Operation''' | ||
Revision as of 14:23, 4 September 2014
The IP222 and IP232 telephones provide USB ports. This document describes how to install, configure and use USB headsets on these phones.
Applies To
This information applies to
- IP222 and IP232
Firmware V9hotfix7 and later.
USB Headset Support is in beta as of V9hotfix7 and should thus not be used in production environments!
Note: USB Headsets supported by the innovaphone SoftwarePhone can be found here.
More Information
Disclaimer
Only the devices listed here has been tested or will be tested by innovaphone AG, therefore only these headsets are supported by us. But nevertheless you could not be sure, every device with the same label or the same part number will work in the same way, because of different product codes or modified firmware. So it is recommended to test the headset before buying.
It is also a good idea, to install the software attached to the headset on the PC and first connect the device to the PC to update the firmware and to pick out the specifications before using the headset with the phone.
Installation
Follow the vendor setup directions for using the headset with a PC but connect the USB plug of the headset to an USB slot of the IP2x2 phone. There is no need to install any vendor provided PC software.
Some headsets are designed to be connected both to a telephone via DHSG, AEI or a similar protocol and to a PC via USB. In this case you must also set up the headset for use with a PC, sometimes a special keypress is required to fix this setting.
Configuration
An USB headset is detected and automatically enabled as soon as it is connected to one of the phones a USB ports.
Enabling the headset has the following effects:
- a headset icon is displayed in the phone status line
- a normal inbound call is indicated by a ring tone in the headset (if this is supported by the headset)
- an automatically connected inbound call ((announcement, broadcast) is connected to the headset (not to the speaker as usual)
- a call initiated by pressing the Redial key while browsing a call list or a directory is connected to the headset
- a call initiated by pressing the Redial in indirect dialling mode is connected to the headset
Before V9hotfix9 it's was necessary to enable the headset explicitely at the telephone either by setting "Menu/Phone Setup/Headset: On" or by a Headset function key with Mode: Enable. This is obsolete now.
Call control
The IP2x2 telephones don't provide a hardware key to control the headset but if required a Headset function key with Mode: Control can be defined to setup/accept calls via headset directly on the telephone. Headset call control can be performed in different ways:
- by the Talk key on the headsets base station
- by the Talk key on the headset itself
- by the Headset:Control function key
- by the Redial key (outbound calls only)
Some headsets require that all call control is performed by a Talk key, otherwise the media connection between base and headset gets lost. Call control by a Talk key works only if the headset is known to the firmware!
Before V9hotfix9 setting up outbound calls via a Talk key was disabled and had to be to be enabled via the WEB interface by checking "Phone/Preferences/Start Outbound Call on Electronic Hook Switch (EHS) Signal". This is obsolete now.
Outbound Calls
- enter a number and press Redial
- select an entry in a call list or a directory and press Redial
- press a Talk key and enter the number (if this function is enabled)
- press the Headset:Control function key and enter the number
To drop the call press a Talk key, the Disconnect key or the Headset:Control function key.
Inbound Calls
To accept an inbound call press a Talk key or the Headset:Control function key. To drop the call press a Talk key, the Disconnect or the the Headset:Control function key.
Headset Volume control
Speaker Volume
Usually the headset provides it's own speaker volume control and this should be preferred. The phone volume control can be used when the range of the headset volume control is not sufficient.
Microphone Volume
Usually there is no need to change the phones default gain for the headset microphone signal. But there are rare cases where the microphone signal is too strong or even more rarely too weak. In this cases the gain can be changed by config commands entered in the browser address line:
config add AC-DSP0 HEADSET /InputGain gain config activate config write
gain values from 1 to 63 can be configured (1/2 dB steps). A value of 32 means 0dB, lower values mean attenuation, higher values amplification. The default value is 40 i.e. 8dB amplification.
Microphone Mute
Usually the headset provides it's own Mute button and this should be preferred. The phones Mute function is independent of the headset function, i.e. a headset muted via its own button can be unmuted only via this buton but not at the phone.
Known Problems
Monitor Mode does not work with USB headsets, i.e. the telephone speaker cannot switched on in addition to the headset.
Supported Headsets
Abbreviations
PN = Part Number as printed on the package (P/N: or PN: or Part No or ...)
ID = USB procuct id as read from the device (idProduct)
YES = feature tested and fully operational
NO = feature not supported by innovaphone
N/A = device does not provide functionality
Jabra (GN Netcom)
Jabra Link 14201-30 (ID 0x0925) connects the headsets DHSG ports with the USB interface of the telephone
wireless
GN 9350e (PN 9356-607-401, ID 0x9350)
| Operation | Phone | Headset | Base | Phone | Headset | Base |
|---|---|---|---|---|---|---|
| connected | Jabra Link 14201-30 to DHSG port | directly to USB | ||||
| Open phone line on target phone | YES | NO | YES | NO1 | YES | YES |
| Answer incoming call | YES | YES | YES | NO1 | YES | YES |
| End current call | YES | YES | YES | NO1 | YES | YES |
| Volume | YES | YES | YES | YES | YES | YES |
NO1The media channel between base and headset can be activated/deactivated only by the headset or the base but not by the phone
End of Sales 30.06.2013, End of Life 30.06.2015 for EMEA und APAC
Pro 9450
Pro 9450 (PN 9450-25-507-101, ID 0x1021)
Pro 9450 Duo EMA (PN 9450-29-707-101, ID 0x1022)
(since V9hotfix12)
| Operation | Phone | Headset | Base | Phone | Headset | Base |
|---|---|---|---|---|---|---|
| connected | Jabra Link 14201-30 to DHSG port | directly to USB | ||||
| Open phone line on target phone | YES | YES | YES | YES | YES | YES |
| Answer incoming call | YES | YES | YES | YES | YES | YES |
| End current call | YES | YES | YES | YES | YES | YES |
| Volume | YES | YES | N/A | YES | YES | N/A |
| Mute | YES | YES | YES | YES | YES | YES |
| Put current call on hold, and accept incoming call | YES | N/A 5 | N/A 5 | YES | YES 2 | YES 2 |
| Reject incoming call | YES | N/A 4 | N/A 4 | YES | YES 1 | YES 1 |
| Call last number dialed (mobile phones and supported softphones only) |
YES | N/A 5 | N/A 7 | YES | YES 2 | N/A 7 |
Pro 9460 (PN 9460-25-707-101, ID 0x1041)
(since V9hotfix12)
| Operation | Phone | Headset | Base | Phone | Headset | Base |
|---|---|---|---|---|---|---|
| connected | Jabra Link 14201-30 to DHSG port | directly to USB | ||||
| Open phone line on target phone | YES | YES | YES | YES | YES | YES |
| Answer incoming call | YES | YES | YES | YES | YES | YES |
| End current call | YES | YES | YES | YES | YES | YES |
| Volume | YES | YES | YES | YES | YES | YES |
| Mute | YES | YES | YES | YES | YES | YES |
| Put current call on hold, and accept incoming call | YES | N/A 5 | N/A 7 | YES | YES 2 | YES |
| Reject incoming call | YES | N/A 4 | N/A 6 | YES | YES 1 | YES 3 |
| Call last number dialed (mobile phones and supported softphones only) |
YES | N/A 5 | N/A 7 | YES | YES 1 | N/A 7 |
Pro 9470 (PN 9470-26-904-101, ID 0x1042)
(since V9hotfix12)
| Operation | Phone | Headset | Base | Phone | Headset | Base |
|---|---|---|---|---|---|---|
| connected | Jabra Link 14201-30 to DHSG port | directly to USB | ||||
| Open phone line on target phone | YES | YES | YES | YES | YES | YES |
| Answer incoming call | YES | YES | YES | YES | YES | YES |
| End current call | YES | YES | YES | YES | YES | YES |
| Volume | YES | YES | YES | YES | YES | YES |
| Mute | YES | YES | YES | YES | YES | YES |
| Put current call on hold, and accept incoming call | YES | N/A 5 | N/A 7 | YES | YES 2 | YES |
| Reject incoming call | YES | N/A 4 | N/A 6 | YES | YES 1 | YES 3 |
| Call last number dialed (mobile phones and supported softphones only) |
YES | N/A 5 | N/A 7 | YES | YES 1 | N/A 7 |
GO 6470 (PN 6470-15-207-501, ID 0x1003,0x1004, Firmware 4.5.17)
(since V9hotfix12)
| Operation | Phone | Headset | Base | Phone | Headset | Base |
|---|---|---|---|---|---|---|
| connected | Jabra Link 14201-30 to DHSG port | directly to USB | ||||
| Open phone line on target phone | YES | YES | YES | YES | YES | YES |
| Answer incoming call | YES | YES | YES | YES | YES | YES |
| End current call | YES | YES | YES | YES | YES | YES |
| Volume | YES | YES | YES | YES | YES | YES |
| Mute | YES | YES | YES | YES | YES | YES |
| Put current call on hold, and accept incoming call | YES | N/A 5 | N/A 7 | YES | YES 2 | YES |
| Reject incoming call | YES | N/A 4 | N/A 6 | YES | YES 1 | YES 3 |
| Call last number dialed (mobile phones and supported softphones only) |
YES | N/A 5 | N/A 7 | YES | YES 1 | N/A 7 |
Pro 920 (PN 920-25-508-1)
connected with Jabra Link 14201-30 to DHSG port
| Operation | Phone | Headset | Base |
|---|---|---|---|
| Open phone line on target phone | YES | YES | N/A |
| Answer incoming call | YES | YES | N/A |
| End current call | YES | YES | N/A |
| Volume | YES | YES | N/A |
| Mute | YES | YES | N/A |
Pro 930 (PN 930-25-509-101, ID 0x1016, 0x1017)
(ID 0x1016 since V9hotfix12, ID 0x1017 since V9hotfix24)
| Operation | Phone | Headset | Base |
|---|---|---|---|
| Open phone line on target phone | YES | YES | N/A |
| Answer incoming call | YES | YES | N/A |
| End current call | YES | YES | N/A |
| Volume | YES | YES | N/A |
| Mute | YES | YES | N/A |
| Put current call on hold, and accept incoming call | YES | YES 2 | N/A |
| Reject incoming call | YES | YES 1 | N/A |
Pro 935 BT
PN 935-15-509-201 200614 Version A, ID 0x1037 (Alpha3 - For Evaluation only)
PN 935-15-509-201 261114 Version A, ID 0x1037
(since V9hotfix35)
A double tap on the headset talk button when phone is idle does not work as expected.
| Operation | Phone | Headset | Base |
|---|---|---|---|
| Open phone line on target phone | YES | YES | YES |
| Answer incoming call | YES | YES | YES |
| End current call | YES | YES | YES |
| Volume | YES | YES | N/A |
| Mute | YES | YES | N/A |
| Put current call on hold, and accept incoming call | YES | YES 2 | NO |
| Reject incoming call | YES | YES 1 | YES 1 |
GO 660 (PN 5078-228-209, ID 0x0320)
The Jabra GO 660 Bluetooth headset system consists of the Jabra EXTREME™ headset
and the Jabra LINK 320 USB Bluetooth adapter.
(since V9hotfix12)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
| Put current call on hold, and accept incoming call | YES | N/A 5 |
| Reject incoming call | YES | YES 1 |
SUPREME UC / MOTION UC
SUPREME UC (PN 5078-230-310)
The Jabra SUPREME UC Bluetooth headset system consists of the Jabra SUPREME™ headset (tested firmware version 2.5.2)
and the Jabra LINK 360 USB Bluetooth adapter, ID 0xa346.
MOTION UC (PN 6640-906-140)
The Jabra MOTION UC Bluetooth headset system consists of the Jabra MOTION headset (tested firmware version 1.36.2)
and the Jabra LINK 360 USB Bluetooth adapter, ID 0xa346 (tested firmware version 1.14.0).
(since V9hotfix13)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | N/A |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
| Put current call on hold, and accept incoming call | YES | YES2 |
| Reject incoming call | YES | YES1 |
| Redial last number dialled | YES | YES1 |
GO 6430 (PN 6430-17-20-201, ID 0xa342, Firmware 5.4.17)
The Jabra GO 6430 Bluetooth headset system consists of the Jabra GO 6430 headset
and the Jabra LINK 350 USB Bluetooth adapter.
(since V9hotfix13)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
| Put current call on hold, and accept incoming call | YES | YES2 |
| Reject incoming call | YES | YES1 |
| Redial last number dialled | YES | YES1 |
YES 1 Double Tap
YES 2 Press (hold 1-2 seconds)
YES 3 Touch Red Handset Icon
N/A 4 Double Tap - not supported by DHSG
N/A 5 Press (hold 1-2 seconds) - not supported by DHSG
N/A 6 Not transfered to the Phone
N/A 7 Not available via Touch Screen Menu
corded
BIZ 2300 USB
BIZ 2300 USB UC Mono (PN 2393-829-109 ID 0x2301)
(since v10sr6 / v9hotfix32)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
| Flash between calls | YES | YES1 |
YES1 Press Flash button when there is a connected and a waiting call
BIZ 2400 USB
BIZ 2400 USB Mono (PN 2496-829-104, ID 0x2400)
BIZ 2400 MS USB Mono (PN 2496-823-104, ID 0x2401)
BIZ 2400 USB Duo (PN 2499-829-104, ID 0x91c)
BIZ 2400 USB OC (PN 2499-823-104, ID 0x090a)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
LINK 280 (PN 280-09, ID 0x0910)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
Jabra SPEAK 410 / 510
Jabra SPEAK 510 UC (PN 7510-209, ID 0x0410,0x0412)
(since V9hotfix24)
Jabra Speak 510 mit Bluetooth Dongle Link 360 (PN 7510-409 - "refer info from partner")
Jabra SPEAK 410 (PN 7410-209, ID 0x0420)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
Jabra UC VOICE 550 / 750
Jabra UC VOICE 550 Mono (PN 5593-829-209, ID 0x0031)
Jabra UC VOICE 550 Duo (PN 5599-829-209, ID 0x0030)
(since V9hotfix12)
Jabra UC VOICE 750 MS Duo (PN 7599-823-109, ID 0x0752)
(since V9hotfix24)
Please Note: Headsets with Version A printed on the package have IDs different to the non-A versions even if the part numbers do not differ.
Jabra UC VOICE 550 Mono (PN 5593-829-209 02/26/13 Version A, ID 0x034b)
Jabra UC VOICE 550 Duo (PN 5599-829-209 06/12/13 Version A, ID 0x0349)
Jabra UC VOICE 550 MS Duo (PN 5599-823-109 02/26/13 Version A - optimized for Lync, ID 0348)
Jabra UC VOICE 750 Mono Drk (PN 7593-829-409 28/08/13 Version A, ID 034f)
Jabra UC VOICE 750 MS Duo Drk (PN 7599-823-309 28/08/13 Version A - optimized for Lync, ID 034c) (since v10 SR5 / V9 hotfix 31)
Jabra UC VOICE 750 MS Duo Drk PN 7599-829-409 29/12/14 Version A (since V10 SR15 / V9 hotfix 41)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
Plantronics
Plantronics APU-70 (PN 83 018-01, USB ID 0x0410) connects the EHS port at headset base with the USB port of the telephone
wireless
Voyager PRO UC / Legend UC
Voyager Legend UC (PN 87670-02)
(since V9hotfix24)
Voyager PRO UC v2 (PN 38885-02)
Open phone line on target phone from headset supported since V9hotfix24
| Operation | Phone | Headset | Base |
|---|---|---|---|
| Open phone line on target phone | YES | YES | N/A |
| Answer incoming call | YES | YES | N/A |
| End current call | YES | YES | N/A |
| Volume | YES | YES | N/A |
| Mute | YES | YES | N/A |
| Call back last call | YES | NO | N/A |
| Initiate phones voice dialling | N/A | N/A | N/A |
| Reconnect lost connection | N/A | not tested | N/A |
Savi W430
Headset connected via Plantronics D100 USB/Bluetooth adapter (ID 0xab01)
(since V9hotfix12)
Attention! Since V9hotfix23 only D100 adapters with a firmware Version greater or equal 0118 will work correctly.
In case of problems use Plantronics Update Manager to update your D100 adapters to the latest firmware version.
| Operation | Phone | Headset | Base |
|---|---|---|---|
| Open phone line on target phone | YES | YES | N/A |
| Answer incoming call | YES | YES | N/A |
| End current call | YES | YES | N/A |
| Volume | YES | YES | N/A |
| Mute | YES | YES | N/A |
| Flash between calls | YES | NO1 | N/A |
Savi W440A (PN 83359-02)
Headset connected via Plantronics D100 USB/Bluetooth adapter (ID 0xab01)
Attention! Since V9hotfix23 only D100 adapters with a firmware Version greater or equal 0118 will work correctly.
In case of problems use Plantronics Update Manager to update your D100 adapters to the latest firmware version.
| Operation | Phone | Headset | Base |
|---|---|---|---|
| Open phone line on target phone | YES | YES | N/A |
| Answer incoming call | YES | YES | N/A |
| End current call | YES | YES | N/A |
| Volume | YES | YES | N/A |
| Mute | YES | YES | N/A |
| Flash between calls | not tested | not tested | not tested |
Savi 740 / 745
Savi 740 (PN 83542-12, ID 0xac01)
Savi 745 (PN 86507-03, ID 0xac01)
(since V9hotfix14)
| Operation | Phone | Headset | Base | Phone | Headset | Base |
|---|---|---|---|---|---|---|
| connected | Plantronics APU-70 to DHSG port | directly to USB | ||||
| Open phone line on target phone | YES | YES | YES | YES | YES | YES |
| Answer incoming call | YES | YES | YES | YES | YES | YES |
| End current call | YES | YES | YES | YES | YES | YES |
| Volume | YES | YES | N/A | YES | YES | N/A |
| Mute | YES | YES | N/A | YES | YES | N/A |
| Put current call on hold, and accept incoming call | YES | N/A 1 | N/A | YES | NO 2 | N/A |
N/A1 Press volume up or down at least 1,5 seconds (not supported by DHSG)
NO2 Press volume up or down at least 1,5 seconds (not passed to the phone)
Calisto 620 (PN 86700-02)
| Operation | Phone | Speakerphone |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | NO 1 |
NO1 Mute button present but did not work on tested sample
Calisto P835 (PN 85335-03)
| Operation | Phone | Headset | Base |
|---|---|---|---|
| Open phone line on target phone | not tested | not tested | not tested |
| Answer incoming call | not tested | not tested | not tested |
| End current call | not tested | not tested | not tested |
| Volume | not tested | not tested | not tested |
| Mute | not tested | not tested | not tested |
| Flash between calls | not tested | not tested | not tested |
corded
DA 45 / DA45 with EncorePro HW301N
DA 45 PN 77559-42 ID 0xaa05
(DA45 Firmware Version 90 supported since V9hotfix24)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
| Flash between calls | YES | YES1 |
YES1 Long press on Talk button when there is a connected and a waiting call
Blackwire C320 / C520
Blackwire C320 (PN 85619-02, ID 0xc00f)
(since V9hotfix23)
Blackwire C520 (PN 88861-01, ID 0xc017)
(since V9hotfix24)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
| Flash between calls | YES | YES1 |
YES1 Long press on Talk button when there is a connected and a waiting call
Blackwire C420 (PN 82632-05 ID 0xaa14)
(since V9hotfix24)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
| Flash between calls | YES | YES1 |
YES1 Long press on Talk button when there is a connected and a waiting call
Blackwire C435 (PN 85800-05, ID 0xaa12)
(since V9hotfix12)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
Blackwire C620 (PN 81965-42 ID 0xaa00)
(since V9hotfix24)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
| Flash between calls | YES | YES1 |
YES1 Long press on Talk button when there is a connected and a waiting call
Blackwire C720 (PN 87670-02, ID 0x010a)
(since V9hotfix23)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | not tested | not tested |
| Answer incoming call | not tested | not tested |
| End current call | not tested | not tested |
| Volume | not tested | not tested |
| Mute | not tested | not tested |
Calisto P420 USB SPEAKERPHONE (PN 82136-02 ID 0xd101)
(since V9hotfix12)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | N/A |
| Answer incoming call | YES | N/A |
| End current call | YES | N/A |
| Volume | YES | YES |
| Mute | YES | YES |
Sennheiser
Sennheiser CEHS-CI 02 (Prod. Code 504533, ID 0x0925) connects EHS port at headset base with the USB port of the telephone
wireless
DW Office (PN 504300, ID 0x740a)
(since V9hotfix13)
| Operation | Phone | Headset | Base | Phone | Headset | Base |
|---|---|---|---|---|---|---|
| connected | CEHS-CI 02 to EHS port | directly to USB | ||||
| Open phone line on target phone | YES | YES | YES | YES | YES | YES |
| Answer incoming call | YES | YES | YES | YES | YES | YES |
| End current call | YES | YES | YES | YES | YES | YES |
| Volume | YES | YES | N/A | YES | YES | N/A |
| Mute | YES | YES | N/A | YES | YES | N/A |
| Put current call on hold, and accept incoming call | YES | N/A | N/A | YES | YES 1 | N/A |
| Reject incoming call | YES | N/A | N/A | YES | N/A | N/A |
| Redial last number |
YES | N/A | N/A | YES | YES 2 | N/A |
YES1 Long press on Talk button when there is a connected and a waiting call
YES2 Long press on Talk button when phone is idle
Presence UC ML, Presence Headset + USB-Bluetooth dongle BTD 800 USB (PN 504575, ID 0x002d)
(since v10sr6 / v9hotfix32)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
| Put current call on hold, and accept incoming call | YES | NO1 |
| Reject incoming call | YES | YES2 |
| Flash between calls | YES | YES3 |
| Redial last number | YES | YES4 |
NO1 Long press on Talk button (1 sec) is not reported to phone when there is a connected call
YES2 Long press on Talk button (1 sec) when phone is ringing
YES3 Double tap on Talk button when there is a connected and a waiting call
YES3 Double tap on Talk button when phone is idle
corded
UUSB8 (Art. no. 504004, ID 0x0008)
(since V9hotfix13)
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |
| Mute | YES | YES |
| Reject incoming call | YES | YES 1 |
| Redial last number | YES | YES 2 |
YES1 Long press on Talk button when phone is ringing
YES2 Long press on Talk button when phone is idle
Unsupported Headsets
Sometimes new headsets are relased which are very similar to one of the already supported headsets.
But if the signature (vendor/product) of the headset is unknown to the firmware the call control functions
of the headset are without effect.
Unsupported corded headsets may be used then as plain audio devices where
call control is solely performed by the phone but wireless headsets usually will not work this way.
If adviced so by support or by the manufacturer such an unsupported headset can be mapped to a supported headset of similar properties.
vars create KEYS0/HID-MAP p <map>[,<map>]...
maps the new signature to an existing one. <map> format is
manufacturer:product=manufacturer:product
The second manufacturer:product tuple is the signature of an already supported headset,
manufacturer and product are plain 4 digit hex numbers without a "0x" prefix.
More maps can be specified separated by a comma.
If there is for example a new Jabra headset with a ID 0xa34a which is very similar to the Jabra SUPREME UC the map would be
vars create KEYS0/HID-MAP p 0b0e:a34a=0b0e:a346
where 0b0e ist the Jabra ManufacturerId and a346 is the ID of Jabra SUPREME UC
- Another Example how to detect the correct ID:
We know a Jabra Speak 510 with ID 0420 and if the ID of his device is xxxx the correct command would be
vars create KEYS0/HID-MAP p 0b0e:xxxx=0b0e:0420
How to find xxxx? Unplug Headset, Clear trace buffer, Plug Headset, take a trace, look for a line like
USB-DEVICE vendor=0b0e 'Jabra' product=xxxx 'Jabra Speak 510' release=0118
3rd Party tested Headsets
These are reports we received from customers. We provide those "as is" (that is, we did not verify the data and this is in no way a promise that such headsets would work).
 |
| this is 3rd party content not provided by innovaphone, see history for authors. |
Jabra speak 510 MS with part number 7510-109
I've tried the Jabra speak 510 MS with part number 7510-109 with the following line
!vars create KEYS0/HID-MAP p 0b0e:0422=0b0e:0420
The result tests
| Operation | Phone | Headset |
|---|---|---|
| Open phone line on target phone | YES | YES |
| Answer incoming call | YES | YES |
| End current call | YES | YES |
| Volume | YES | YES |