Reference:IP1202 DECT System: Difference between revisions

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===Wired Headset Support for IP64/IP65===
===Wired Headset Support for IP64/IP65===


The IP64 and IP65 DECT handsets offer a 4-pole 3.5mm cinch plug for headset connection.
The IP64 and IP65 DECT handsets offer a 4-pole 3.5mm jack plug for headset connection.


Following headsets are tested by the manufacturer:
Following headsets are tested by the manufacturer:

Revision as of 11:47, 7 July 2017

This article describes the new IP1202 DECT system, differences to the IP1200, the migration policy and provides further helpful information.

Applies To

This information applies to:

  • IP1202
  • IP1202e
  • IP61
  • IP63
  • IP64 (2017 version)
  • IP65

It touches:

  • IP1200
  • IP52
  • IP54
  • IP55
  • IP56
  • IP64 (old version)

Product Availability

IP-DECT base stations

The IP1202 (50-01202-001) offers up to 8 concurrent DECT-channels. It is ready for order since April 2012.

The IP1202/4 (50-01202-002) offers up to 4 concurrent DECT-channels. It is ready for order since mid 2016.

The IP1202e (50-01202-003) offers up to 8 concurrent DECT-channels with two external antenna connectors and two included dipole omni directional antennas. It is ready for order sice Q4/2012.

The IP1200 can be ordered until supplies run out.

The defective IP1200 devices can be repaired via RMA process until 05/2014.

IP-DECT Repeater and Antennas

The IP-DECT Repeater for IP1200 and External Antennas can be ordered until 05/2014.

IP1202e includes two dipole omni directional antennas. Directional antennas have to be ordered separately depending on the use case. Following models will be available for order soon:

  • DualDirectionalAntenna (50-01202-004)
  • DirectionalSingleAntenna (50-01202-005)
  • OmniDirectionalSingleAntenna (50-01202-006)

DECT Handsets and Accessories

Current portfolio (as of March 2017) offers following DECT devices:

  • Entry level handset IP64 (50-00064-001)
  • Advanced level handset IP65 (50-00065-001)
  • simple charger (50-00060-002) for both IP64 and IP65
  • programming charger (50-00060-21) for administration purposes via WinPDM for both IP64 and IP65 (DP1-UAAA/1A1 - same as for Wifi-device IP62, no Firmware Update for the charger itself is required)

Remarks:

  • Please be aware of the fact that chargers have to be ordered separately and are not part of the handset!
  • Initial deliveries of IP64/IP65 may come with pre-installed firmware 1.x. Firmware upgrade to version 2.x (available at download page) is required and will take approx. 15min.

Following DECT devices are end-of-life

  • IP52, IP54, IP55, IP56, IP61, IP63

Firmware

Firmware for DECT-basestations (IP1202 / IP1202/4) and appropriate handsets (IP61, IP63, IP64, IP65) can be downloaded at the wireless-section of our V9-download page

Compatibility Statements

No Base Station and No Handset Compatibility

The IP1202-based IP-DECT solution is not compatible to IP1200 based IP-DECT solution.

The old DECT handset IP50, IP52, IP54, IP55, IP56 will not operate on new IP1202-based IP-DECT system, since not only GAP compliance is required, but also CAP compliance (DECT external handover CAP-N.1).

The DECT handset must support GAP and CAP for operation on IP1202 based DECT system.

The new DECT handsets IP61, IP63, IP64 and IP65 will not operate on old IP1200 based IP-DECT system.

The new DECT base stations IP1202 and IP1202e can not be used to extend an existing old IP1200 based IP-DECT system.

=> This means NO HANDOVER between different systems (move with active call on a specific handset from an IP1200-system to an IP1202-based-system or vice versa)

=> This means NO ROAMING between different systems (usage of a specific handset in a non-compatible IP-DECT system - see above)

Mixed Ascom/innovaphone Environments

It is generally not supported to mix Ascom and innovaphone DECT products in a single installation, e.g.

  • Combination of IP1202/IP1202e and Ascom IPBS2 base stations is neither allowed nor supported
  • Usage of IP61/IP63/IP64/IP65 with Ascom IPBS2 based networks is not supported
  • Usage of non-innovaphone handsets in IP1202 based networks is not supported
  • Usage of IP61/IP63/IP64/IP65 with Ascom Alarm/Messaging Server (ex:UNITE) is not supported

The one and only exception to this is use of the Ascom d81 which may be operated in an IP1202 environment.

No Multicell License Required

The Multicell License is obsolete for IP1202-based IP-DECT systems.

For IP1202-based IP-DECT systems a SARI (Secondary Access Right Identity for DECT) certificate is required. The SARI activates an IP-DECT Master based on IP1202. One single SARI certificate is required for a single IP-DECT system, regardless how many base stations are used. Also for IP-DECT systems with one single base station a SARI certificate is required. The SARI certificate is not an innovaphone license and only required to make sure the DECT Radio Fixed Part Identity used in the DECT system is worldwide unique one.

A Multicell License can not be converted to a SARI certificate (and there is also no need to do so).

Repeater and External Antennas

There are no DECT repeaters available with IP1202 based IP-DECT solution. Only IP1202-based base stations must be used.

The DECT repeaters for IP1200 are not compatible to IP1202/IP1202e.

The IP1202 has no possibility to connect external antennas.

In case external antennas are required, the IP1202e has to be used. The IP1202e has no internal antennas, so at least the standard external antennas, delivered with IP1202e should be used.

In all IP-DECT base stations something called Antenna Diversity is implemented, therefore in the IP1202 two internal antennas and on the IP1202e two connectors for external antennas are installed. This is required to ensure that you have an as good signal as possible between the Base Station and the handset. The antenna diversity is measuring in the initial communication which antenna that has the best power level and this antenna will then be used for transmitting and receiving the signal. It is therefore mandatory to mount both antennas to cover the same coverage area. Both must be placed either on the inside or on the outside of the building, room or vehicle. Both antennas on one base station must also always be of the same type (e.g. two omnidirectional antennas, or one dual directional antenna etc.).

Certifications and Test Reports

The innovaphone PBX was tested and certified by Ascom Wireless Solutions with Ascom IPBS based IP-DECT System, on which IP1202 is based (but is not the same product). A Certificate and a Test Report of this certification are available for download.

Wired Headset Support for IP64/IP65

The IP64 and IP65 DECT handsets offer a 4-pole 3.5mm jack plug for headset connection.

Following headsets are tested by the manufacturer:

  • Ascom Headset with mic on boom - Ascom article-no. 660508
  • Ascom Headset with mic on cable - Ascom article-no. 660516

There's no technical support in case of issues for use of other headsets.

Bluetooth Headset Support for IP63 / IP65

The IP63 and IP65 DECT handsets support handsfree and headset profiles for Bluetooth.

Following headsets are tested by the manufacturer - for some models restrictions have been reported to us:

  • 3M Peltor WS XP
  • Jabra EVOLVE 65
  • Jabra MOTION
  • Jabra STEALTH
  • Jabra SUPREME (audio not working correct on outgoing calls with various CTI clients)
  • Plantronics BlackBeat GO 2
  • Plantronics Blackwire 710
  • Plantronics M70
  • Plantronics M90
  • Plantronics ML20 (not for IP65)
  • Plantronics Voyager Edge
  • Plantronics Voyager Legend (audio not working correct on outgoing calls with various CTI clients)

Training

DECT Training Kit

To be able to attempt to the optional DECT Training Topic in the Advanced Training a DECT Training Kit must be ordered.

The DECT Training Kit contains:

  • IP1202 x 2
  • IP61
  • IP63
  • Charger for IP61/IP62/IP63
  • USB-Programming Charger for IP61/IP63

This kit is referred to as Trainingspaket 2 (DECT) or Training Pack 2 (DECT) in the price list. Pleas note that this kit needs to present in addition to the regular training kit.

Parallel usage of IP1200 and IP1202 IP-DECT systems

The operation is only possible as two independent systems. No handover or roaming between the systems is possible. An IP1202-based system can and should synchronize the TDM clock with IP1200 based system to avoid interference.

Migration Policy For New Projects

The information in this chapter is only a suggestion which devices to use while plan new DECT projects. No mixing of old and new handsets or base stations is possible in the same project.

Handsets

DECT Handset Features Matrix
DECT Handset IP Code/Schutzart Headset Connector Bluetooth Color Display Suggested Replacement
innovaphone IP52 - - - - innovaphone IP61, IP63
innovaphone IP54 IP54 Dust protected, Splashing water protected YES - - innovaphone IP63
innovaphone IP64 IP64 Dust tight, Splashing water protected YES - - Ascom d81 Ex
innovaphone IP55 - YES - YES innovaphone IP61, IP63
innovaphone IP56 - - YES YES innovaphone IP63
innovaphone IP61 IP40 Object size >1 mm protected YES - - innovaphone IP64, see comparison
innovaphone IP63 IP44 Object size >1 mm protected, Splashing water protected YES YES YES innovaphone IP65, see comparison
innovaphone IP64 IP40, IEC EN60529 YES, Standard 3.5 mm - YES
innovaphone IP65 IP44, IEC EN60529 Standard 3.5 mm YES YES
Ascom d81 (1) IP65 Dust tight, Water jets protected YES YES YES
Ascom d81 Ex (1) IP65 Dust tight, Water jets protected YES YES YES

Remark (1) - see below

d81

When operated within an IP1202 or IP1202e based environment, telephony features of d81 and d81ex are equal to the ones of the IP63.

Ascom-special telephony features as mentioned in the Ascom-d81-family-datasheet are not applicable in this use case.

Features such as man-down-alarm can be realized by upgrading the phone with a special Ascom license, documented here.

Base Stations and Repeaters

The IP1200 Base Stations and all kinds of DECT Repeaters for IP1200 are replaced by IP1202, cause no repeaters are available for the IP1202 based IP-DECT solution.

DECT System Feature Comparison

This chapter describes the differences in the feature sets between old and new DECT systems.

DECT Handset Features Matrix
Feature IP1200 based DECT system IP1202 based DECT system Description
Registration on 3rd Party IP PBX YES NO IP1202 can only register on innovaphone PBX
Messaging YES NO
Repeater YES NO
External Antennas YES (on repeater) YES with IP1202e
Non-EU DECT Frequencies YES NO Required for North America, Brazil
Number of Speech Channels per Radio 10 8
Max. Number of Radios 255 1000000 with multiple Mobility Masters for IP1202
Max. Number of Subscribed Handsets 1500 1000000 with multiple Mobility Masters for IP1202
Sync Master Redundancy NO YES
Distributed PBX Support with Roaming NO YES In a Master Slave PBX scenario it is possible for DECT Handsets to roam between sites
Automatic DECT Sync Configuration NO YES Compared to IP1200 DECT sync, IP1202 is more reliable and stable
GAP Compatibility YES YES Although both systems are GAP compliant, innovaphone does only support innovaphone handsets used either with IP1200 or IP1202
CAP Compatibility NO YES IP61/IP63 handsets will always do "external handover" as per CAP (DECT external handover CAP-N.1) between IP1202. GAP-only-compliant handsets will thus not work
DECT Encryption NO YES DECT Voice Traffic is encrypted between IP1202 and IP61/IP63
Run innovaphone PBX YES NO On new IP1202 you could not run as innovaphone Master or Slave PBX.
DECT Security NO YES, step B is in preparation Step B is expected to be published during Q2 2012, see also DECT Forum

Usage in non-EU countries

The IP1202, IP1202e, IP61 and IP63 can technically be operated in most countries of the world, as the hardware supports all relevant DECT frequencies (software configurable). However, the devices are approved in EU/EFTA states only! Use in other countries will probably be illegal thus.

Test-SARI

DECT Systems are using a worldwide unique system identification (SARI) to be separated from each other.

For test and training purposes, innovaphone offers the following SARI:

31100422072149

This SARI is intended for use in test/training systems only!

Usage within productive systems is prohibited and not recommended.

If the SARI is changed, all handsets have to be subscribed again.

DECT systems which are near to each other and are using the same test-SARI, may disturb each other.

DECT Service Codes

IP61

*#34# - Displays the Device Info
*#06# - Displays the IPEI/IPDI

IP63

*#34# - Displays the Device Info
*#06# - Displays the IPEI/IPDI 
*#77# - Site Survey Tool

Admin Menu

The handset has a hidden menu for system administrators. The Admin menu contains:

  • Software and hardware information, IPEI/IPDI, and User ID
  • DECT link and system information
  • Site survey tool
  • Fault logging
  • Enhanced system menu with ability to alter protection
  • Factory reset option

To activate the Admin Menu, enter the Call time screen via "Menu->Call list->Call time" and press > * < < * < .


Known Problems

incoming calls limited to number of radio/DSP channels

For every incoming call on a radio base station (IP1202 or IP1202/4) a DSP channel it's allocated during the alert state, if the number of alerting/incoming calls it's higher than the number of available radio/DSP channels we could have a problem, since some of this calls will have no DSP allocation and if this call it's answered/connected results in no audio (just noise).

Example: Call Broadcast to 5 DECT users subscribed on a IP1202/4 then one of this users will alert but without any DSP allocation (random), if this user answers the call we have no audio for the connected call.

Blind Transfer

Internal ring tone after external call is blind-transferred to C, which does not save external number in call list (per IPBS design)

Firmware Compatibility

Newer IP1202 hardware (such with product code IPBS2-M3A , IPBS2-M4A or IPBS2-M5A on the back, introduced 2Q2015) need at least firmware V11r1 SR3 or V10 SR22. Older versions are not supported!

Choppy voice on handsets in noisy environments

If DECT handsets are used in noisy environments (e.g. industry), gaps in the voice can appear, the syllables appear to be dropped from time to time.

This is caused by the echo canceller on the radio (IP1202) serving the connection for the DECT handset.

A config switch for noise optimised echo canceller mode can be used in this case:

config add MSP0 /ec-type 1

This config switch should be distributed to the base stations serving the radio connections for the DECT handsets in noisy environments only.

Remarks

For a successful registration to the PBX, it's mandatory that an entry with the user's Name as Hardware Id value exists in the Devices section of the PBX user.