User contributions for Sga
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19 April 2024
- 08:5508:55, 19 April 2024 diff hist +510 Category:Problem No edit summary current
18 April 2024
- 17:2017:20, 18 April 2024 diff hist −8 Support:Bootloop after update to 13r3sr15/14r1sr3 IPxx11 Devices with old LAP No edit summary current
12 April 2024
- 11:5311:53, 12 April 2024 diff hist +597 N Support:Innovaphone product behavior CVE-2024-3094 Created page with "==Applies To== This information applies to * App Platform any version * Linux App-Platform any version ==More Information== ===Problem Details=== Problem description see [https://nvd.nist.gov/vuln/detail/CVE-2024-3094 CVE-2024-3094]. The issue affects xz Linux utility versions 5.6.0, 5.6.1 <br> The App Platform and the old Linux App-Platform are not affected, since the mentioned xz versions above are not used. == Related articles == * https://www.bsi.bund.de/Share..." current
- 11:5211:52, 12 April 2024 diff hist −644 m Support:Innovaphone product behavior CVE-2022-0778 Reverted edits by Sga (talk) to last revision by Vsc current Tag: Rollback
- 11:4811:48, 12 April 2024 diff hist −40 m Support:Innovaphone product behavior CVE-2022-0778 No edit summary Tag: Reverted
- 11:4811:48, 12 April 2024 diff hist +684 Support:Innovaphone product behavior CVE-2022-0778 No edit summary Tag: Reverted
3 April 2024
- 17:0917:09, 3 April 2024 diff hist +492 N Support:14r1 update fails for IP111A IP112A with hardwarebuild greater 1501/1601 Created page with "==Applies To== This information applies to: * IP111A with hardware version 1501 or higher * IP112A with hardware version 1601 or higher ==More Information== ===Details=== Due to a bug in the 14r1 firmware, the update fails (the device keeps working but with the current firmware). The Events of such devices show an ''Upload firmware error'' entry, with the additional info ''invalid data''. ==Resolution== The problem is solved with the 14r1sr3 release. Category:Probl..." current
27 March 2024
- 13:1013:10, 27 March 2024 diff hist +306 Howto14r2:Firmware Upgrade V14r1 V14r2 →Deprecated in 14r2
- 10:4210:42, 27 March 2024 diff hist +82 How to post a successful Mantis Request →Fileuploads Tag: Visual edit: Switched
26 March 2024
- 15:5715:57, 26 March 2024 diff hist −48 m Howto:Blur background for video calls →Applies To current
20 March 2024
- 15:1215:12, 20 March 2024 diff hist +5,949 m Howto:DE - EWE - business DSL voice plus SIP-Provider (2018) No edit summary current
14 March 2024
- 16:2516:25, 14 March 2024 diff hist −18 RSS Feeds →Twitter current Tag: Visual edit: Switched
- 15:0215:02, 14 March 2024 diff hist +9 m Support:MyApps for Android/iOS/MacOS 13r3sr15/14r1sr2 requires renew of registration after update →Applies To current
- 14:5614:56, 14 March 2024 diff hist +25 Support:MyApps for Android/iOS/MacOS 13r3sr15/14r1sr2 requires renew of registration after update No edit summary
- 14:5414:54, 14 March 2024 diff hist +111 N Support:Myapps for Android/iOS/MacOS 13r3sr15/14r1sr2 requires renew of registration after update Sga moved page Support:Myapps for Android/iOS/MacOS 13r3sr15/14r1sr2 requires renew of registration after update to Support:MyApps for Android/iOS/MacOS 13r3sr15/14r1sr2 requires renew of registration after update current Tag: New redirect
- 14:5414:54, 14 March 2024 diff hist 0 m Support:MyApps for Android/iOS/MacOS 13r3sr15/14r1sr2 requires renew of registration after update Sga moved page Support:Myapps for Android/iOS/MacOS 13r3sr15/14r1sr2 requires renew of registration after update to Support:MyApps for Android/iOS/MacOS 13r3sr15/14r1sr2 requires renew of registration after update
- 14:5414:54, 14 March 2024 diff hist +844 N Support:MyApps for Android/iOS/MacOS 13r3sr15/14r1sr2 requires renew of registration after update Created page with "==Applies To== This information applies to * myapps for Android/iOS/macOS 13r3sr15 or 14r1sr2 ==More Information== ===Problem Details=== The myapps update for Android/iOS/macOS 13r3SR15 or 14r1SR2 contains a fix that results in a re-initialisation of the clients local storage. As a result, the registration server and user credentials will need to be re-entered. Other user-configured settings such as Softphone P..."
13 March 2024
- 16:2716:27, 13 March 2024 diff hist +8 m Howto:Serinus - Serinus GmbH - 3rd Party Product No edit summary current
- 15:2715:27, 13 March 2024 diff hist +306 Reference14r1:MyApps Plugin for Virtual Desktops No edit summary
12 March 2024
- 14:4814:48, 12 March 2024 diff hist +497 Howto:Blur background for video calls No edit summary
- 13:5413:54, 12 March 2024 diff hist +1,063 N Howto:Blur background for video calls Created page with "==Applies To== This information applies to * SoftphoneApp running on Windows11 22H2 or later <!-- Keywords: enter keywords, foreign translations and/or synoyms not appearing in the article here for better search results --> ==More Information== Windows Studio Effects allows you to apply special effects to the device camera, one of which is Background Blur. By March 2023, only built-in (notebook) cameras from certain manufacturers will be supported; external USB cameras..."
20 February 2024
- 12:4912:49, 20 February 2024 diff hist −37 Support:Calendar App 13r3/14r1 connected to Office 365 crashes on start →Applies To Tags: mobile web edit mobile edit
6 February 2024
- 19:4619:46, 6 February 2024 diff hist +2,473 Howto:Citrix No edit summary current
- 19:4319:43, 6 February 2024 diff hist +3,488 Howto:Softwarephone and terminal server enviroment or thin clients →Conclusion current
30 January 2024
- 17:3517:35, 30 January 2024 diff hist +96 N Support:14r1 Dect forward search to PBX or external LDAP server not possible Sga moved page Support:14r1 Dect forward search to PBX or external LDAP server not possible to Support:14r1 final DECT forward search to PBX or external LDAP server not possible current Tag: New redirect
- 17:3517:35, 30 January 2024 diff hist 0 m Support:14r1 final DECT forward search to PBX or external LDAP server not possible Sga moved page Support:14r1 Dect forward search to PBX or external LDAP server not possible to Support:14r1 final DECT forward search to PBX or external LDAP server not possible
- 17:3317:33, 30 January 2024 diff hist −1 m Support:14r1 final DECT forward search to PBX or external LDAP server not possible No edit summary
12 January 2024
- 09:4509:45, 12 January 2024 diff hist +174 Howto12r2:Push using v12PBX and new push.innovaphone.com No edit summary
10 January 2024
- 13:3213:32, 10 January 2024 diff hist +1,863 N Howto12r2:Push using v12PBX and new push.innovaphone.com Created page with "v12 PBX can use the new Push-service, available at ''push.innovaphone.com'' instead of the old one at ''services.innovaphone.com''. This is the desired configuration, since the new Push-service is more robust, as it has more hardware-resources available on our site. ==Process to move an existing v12 PBX to the new ''push.innovaphone.com'' service== # If not already done, create a certificate for your IPVA. T..."
3 January 2024
- 14:3814:38, 3 January 2024 diff hist +212 m Howto:Pcap →Inconsistent timestamps with Write PCAP to URL
22 December 2023
- 18:0318:03, 22 December 2023 diff hist +1,380 N Support:New innovaphone Unverified Device CA Created page with "==Applies To== * any IPVA generating a certificate via my.innovaphone.com ==More Information== IPVA certificates are no longer signed by ''innovaphone Device Certification Authority 2''. Instead, they will be now signed by ''innovaphone Unverified Device CA'', as innovaphone cannot control the serial numbers and thus the certificate creation of IPVAs. ==Resolution for new 14r1 based Installations== In a 14r1 Install you'll be asked whether you want to always trust this..." current
- 17:2617:26, 22 December 2023 diff hist +4 m Howto:Firmware Upgrade →Version 14r1
- 17:2517:25, 22 December 2023 diff hist +71 m Howto:Firmware Upgrade →Version 14r1
14 December 2023
- 14:3614:36, 14 December 2023 diff hist +68 m Reference13r2:Gateway/Interfaces/SIP →More frequently used Advanced Parameters current
11 December 2023
- 13:0013:00, 11 December 2023 diff hist +548 Howto14r1:Firmware Upgrade V13r3 V14r1 →Application Platform and its applications
- 12:4512:45, 11 December 2023 diff hist +16 m Howto14r1:Firmware Upgrade V13r3 V14r1 →Changes visible to end customers
- 12:4112:41, 11 December 2023 diff hist +22 m Howto14r1:Firmware Upgrade V13r3 V14r1 →Changes visible to end customers
5 December 2023
- 17:5717:57, 5 December 2023 diff hist +5,819 m Howto:Lotus Notes Domino - IBM - 3rd Party Product No edit summary current
22 November 2023
- 13:4213:42, 22 November 2023 diff hist +728 N Support:13r3 Reports App Call Attribution Issue: Calls incorrectly assigned to wrong users in specific scenarios Created page with "==Applies To== This information applies to * Reports-App later than 13r3SR10 ==More Information== The Calllist-App, and other Apps such as Phone-App rely on Calllist data retrieved from the Reports-Service App. Some users reported that they see calls belonging to other persons in their call lists. This issue was introduced in the 13r3SR10 version. The Reports-App (client-side App) display of calls is correct and not affected by this issue. ==Resolution== For customers..." current
30 October 2023
- 18:0918:09, 30 October 2023 diff hist +1,048 Reference9:Concept USB Headset →Wireless
25 October 2023
- 18:1818:18, 25 October 2023 diff hist −65 m Reference14r1:Concept App Service Notes App No edit summary
- 11:4311:43, 25 October 2023 diff hist +8 m Howto14r1:Firmware Upgrade V13r3 V14r1 →Configuration Changes
- 11:0911:09, 25 October 2023 diff hist +489 Howto14r1:Firmware Upgrade V13r3 V14r1 No edit summary
23 October 2023
- 18:1418:14, 23 October 2023 diff hist +20 Support:MyApps for Android SoftphoneApp 13r3SR10 (build 137901/137903) does not start →More Information current
- 16:3416:34, 23 October 2023 diff hist 0 m Support:MyApps for Android SoftphoneApp 13r3SR10 (build 137901/137903) does not start No edit summary
- 15:3515:35, 23 October 2023 diff hist −19 Support:MyApps for Android SoftphoneApp 13r3SR10 (build 137901/137903) does not start No edit summary
- 15:1115:11, 23 October 2023 diff hist +472 N Support:MyApps for Android SoftphoneApp 13r3SR10 (build 137901/137903) does not start Created page with "==Applies To== This information applies to * myApps for Android Client 13r3SR10(137901) or 13r3SR10(137903) ==More Information== ===Problem Details=== The myApps SoftphoneApp fails to start, it remains in a state "Initialising". ===Resolution=== We are working on a fix, currently only the downgrade to a version lower than 137901 helps. You find the respective version at [http://store.innovaphone.com store.innovaphone.com]. {{PAGENAME}}"
9 October 2023
- 12:2712:27, 9 October 2023 diff hist +52 N Howto:V13 Firmware Upgrade V13r3 V14r1 Sga moved page Howto:V13 Firmware Upgrade V13r3 V14r1 to Howto:V14 Firmware Upgrade V13r3 V14r1 current Tag: New redirect
- 12:2712:27, 9 October 2023 diff hist 0 m Howto14r1:Firmware Upgrade V13r3 V14r1 Sga moved page Howto:V13 Firmware Upgrade V13r3 V14r1 to Howto:V14 Firmware Upgrade V13r3 V14r1
- 12:2612:26, 9 October 2023 diff hist +14,433 N Howto14r1:Firmware Upgrade V13r3 V14r1 Created page with "{{FIXME|reason=to be done}} <!-- == Applies To == This information applies to: * All 13r3 capable innovaphone devices : For a general overview of the upgrade process and a list of supported devices with 13r3, see Howto:Firmware Upgrade == Migration Policy == Here is how you upgrade a system to 13r3 from 13r2. For hints on upgrading a system to 13r2 see Howto:V13_Firmware_Upgrade_V13r1_V13r2. === Single AP/Single PBX=== * Create a new update job in devices and..."
4 October 2023
- 12:0912:09, 4 October 2023 diff hist +865 N Support:13r3 sr10 MyApps Windows Client - Epos/Sennheiser-Headsets require installed Epos-Connect Software Created page with "==Applies To== * 13r3 sr10 myApps Client for Windows ==Further information== ===Problem details=== To support newer Epos/Sennheiser headset models, the Epos SDK must be updated. Starting with 13r3 sr10, the SDK needs to be installed separately using the ''Epos Connect'' software. If the Epos-Connect software is not installed, the headsets will not be able to control calls, but audio will still be played when calls are connected. myApps Clients for Mac/iOS/Android are no..."
25 September 2023
- 15:4415:44, 25 September 2023 diff hist +11,038 m Reference13r2:Gateway/Interfaces/SIP →More frequently used Advanced Parameters
18 September 2023
- 17:4217:42, 18 September 2023 diff hist +44 m Howto:IP62 WLAN WiFi Handset - innovaphone - H323 Testreport →Known Issues
15 September 2023
- 17:4517:45, 15 September 2023 diff hist −487 m Main Page →Latest News
- 17:4317:43, 15 September 2023 diff hist +5 Main Page →Latest News
- 17:3917:39, 15 September 2023 diff hist +238 N Support:Wireless Handset Firmware IP73 1011 (5.0.1) released Created page with "The handset firmware for IP73 version 5.0.1 is released and is available at http://store.innovaphone.com/release/download.htm, under Software. See the roadmap for changes." current
14 September 2023
- 12:3012:30, 14 September 2023 diff hist +277 Reference13r3:Concept myApps platform services →Troubleshooting
7 September 2023
- 16:0316:03, 7 September 2023 diff hist +5 m Reference:IP73 WLAN WiFi Wireless IP-Phone →Bluetooth automatically disabled
11 August 2023
- 12:0112:01, 11 August 2023 diff hist +14 Howto13r3:Step-by-Step Shared Fax App ressources in the Cloud →Purpose
- 11:0011:00, 11 August 2023 diff hist +26 Reference13r2:Apps/PbxManager/Explorer →Give visibility-entries the flag 'visible' current
9 August 2023
- 10:4410:44, 9 August 2023 diff hist −162 Support:Innovaphone product behavior CVE-2023-36664 →Linux-AP current
8 August 2023
- 11:3811:38, 8 August 2023 diff hist −38 Howto:DE - Vodafone - IP Anlagen Anschluss TCP SIP-Provider (2023) No edit summary
3 August 2023
- 17:3317:33, 3 August 2023 diff hist +2 Support:Innovaphone product behavior CVE-2023-36664 No edit summary
2 August 2023
- 13:4913:49, 2 August 2023 diff hist +91 N Support:IP65 fails to start after downgrade Sga moved page Support:IP65 fails to start after downgrade to Support:IP65 fails to start after downgrade to a version earlier than 2.12.39 current Tag: New redirect
- 13:4913:49, 2 August 2023 diff hist 0 m Support:IP65 fails to start after downgrade to a version earlier than 2.12.39 Sga moved page Support:IP65 fails to start after downgrade to Support:IP65 fails to start after downgrade to a version earlier than 2.12.39 current
- 12:3712:37, 2 August 2023 diff hist +715 N Support:IP65 fails to start after downgrade to a version earlier than 2.12.39 Created page with "==Applies To== This information applies to * IP65, Hardware revision 3A * IP65, Hardware revisions 2A and higher for variants without Bluetooth ==More Information== ===Problem Details=== Downgrading to any version earlier than 2.12.39 can cause the handset to stop working due to Hardware incompatibility. The screen will turn black and the handset will not be able to start again. You can find out the hardware revision of a DECT handset in its Course13:IT_Advanced_2_-..."
1 August 2023
- 13:1913:19, 1 August 2023 diff hist +1,600 N Support:Innovaphone product behavior CVE-2023-36664 Created page with "==Applies To== This information applies to * App Platform * Linux-AP ==More Information== ===Problem Details=== Problem description see [https://www.cvedetails.com/cve/CVE-2023-366646/ CVE-2023-366646]. The issues affect Ghostscript versions before version 10.01.2. === How innovaphone Products are affected === * The phone/gateway firmware and myApps clients are not affected, no Ghostscript library is used. * The myApps App Platform and Linux AP use Ghostscript for..."
18 July 2023
- 15:3615:36, 18 July 2023 diff hist +25 m Support:13r3 Recordings App calls deleted if call forward to external and trunk recording is used No edit summary current
- 15:3115:31, 18 July 2023 diff hist +111 N Support:13r3 Recordings App calls deleted if call forward to external with trunk recording is used Sga moved page Support:13r3 Recordings App calls deleted if call forward to external with trunk recording is used to Support:13r3 Recordings App calls deleted if call forward to external and trunk recording is used current Tag: New redirect
- 15:3115:31, 18 July 2023 diff hist 0 m Support:13r3 Recordings App calls deleted if call forward to external and trunk recording is used Sga moved page Support:13r3 Recordings App calls deleted if call forward to external with trunk recording is used to Support:13r3 Recordings App calls deleted if call forward to external and trunk recording is used
12 July 2023
- 12:0312:03, 12 July 2023 diff hist +40 m Reference13r3:Concept myApps platform services →Using Sennheiser headsets
29 June 2023
- 14:1714:17, 29 June 2023 diff hist −67 m Reference13r2:Concept Innovaphone Virtual Appliance →Download current
- 11:0211:02, 29 June 2023 diff hist +447 Support:Calls using 13r3 myApps Windows Client with SoftphoneApp may have distorted audio No edit summary current
28 June 2023
- 14:4114:41, 28 June 2023 diff hist +965 N Support:Resolving Delay in Audio Connectivity for Windows myApps-SoftphoneApp Users Created page with "==Applies To== This information applies to * 13r2/13r3 myApps for Windows/Softphone App <!-- Keywords: --> ===Problem Details=== Some users have experienced a brief delay (1-2 seconds) between accepting a call and hearing the other party's audio while using the myApps Windows-Client. This is caused by a slow startup of the audio device due to enabled "Audio Enhancements" in the Windows sound settings of the device. ===Resolution=== Deactivating the "Audio Enhancements..." current
22 June 2023
- 11:4611:46, 22 June 2023 diff hist +103 Support:Device password deployment mechanism changed in 13r3SR7/13r2SR25 No edit summary
21 June 2023
- 15:1115:11, 21 June 2023 diff hist +1,902 N Support:Device password deployment mechanism changed in 13r3SR7/13r2SR25 Created page with "==Applies To== This information applies to * IP-phones provisioned before 13r3SR7/13r2SR25 <!-- Keywords: Provisionierung Telefone IP11x IP2x2 IP10x --> ==More Information== ===Problem Details=== If the Devices-App has the checkmark "Deploy the domain password on all devices" set (by default on), the admin password is set on all provisioned devices. Before 13r2SR25/13r3SR7 all such devices receive the domain password as admin password. Since 13r2SR25/13r3SR7 IP phones..."
16 June 2023
- 09:1809:18, 16 June 2023 diff hist 0 Reference13r3:Concept App RCC No edit summary current
- 09:1509:15, 16 June 2023 diff hist +259 m Reference13r3:Concept App RCC No edit summary
13 June 2023
- 14:3814:38, 13 June 2023 diff hist +81 m Main Page →Latest News
- 10:3110:31, 13 June 2023 diff hist +787 N Support:Windows Defender False Positive Reports for myApps Files as Trojan Created page with "==Applies To== This information applies to * 13r2, 13r3 myApps Windows Client ==More Information== ===Problem Details=== Some customers using Windows Defender as a virus checker have reported that files of the myApps application (either the cached files of the Windows client or the Chromium cache) are being reported as Trojan scripts. These warnings seem to happen only on some PCs in the customer installation, while others (having the same files) are not affected. ===R..." current
25 May 2023
- 09:2109:21, 25 May 2023 diff hist +28 Howto:How to implement large PBXs No edit summary
24 May 2023
- 13:0013:00, 24 May 2023 diff hist +1,271 N Support:Calls using 13r3 myApps Windows Client with SoftphoneApp may have distorted audio Created page with "==Applies To== This information applies to * 13r3 SoftphoneApp with myApps Windows Client v13r3SR4 (or lower) ==More Information== ===Problem Details=== Customers reported audio problems at the beginning of calls (~30seconds - 1 minute) where the SoftphoneApp user could not be clearly understood by the remote party. The audio appears to be choppy with missing words. This is caused by an update to the echo canceller module of the Windows myApps client in 13r3. Therefore..."
15 May 2023
- 17:1417:14, 15 May 2023 diff hist +283 N Reference9:Event/0x00050005 Created page with "'''SRTP authentication failed''' error logs are reported: * after 10 decrypt failures in a row per call * only once per call Possible reasons: * remote sender unencrypted RTP packets * remote side has changed encryption key, but did not provide the new key with a re-negotiation yet" current
9 May 2023
26 April 2023
- 17:2117:21, 26 April 2023 diff hist empty m Category:Concept myApps platform services New page: . current
- 17:1917:19, 26 April 2023 diff hist empty m Reference13r3:Concept myApps platform services →Related Articles
- 17:1717:17, 26 April 2023 diff hist empty Category:Problem myApps platform services New page: Known myApps problems current
- 17:0517:05, 26 April 2023 diff hist empty Support:MyApps for iOS Video does not work when using mobile data networks (LTE/4G/5G) New page: ==Applies To== This information applies to * myApps for iOS native client <!-- Keywords: launcher --> ==More Information== ===Problem Details=== myApps for iOS does not display the remot... current
- 17:0417:04, 26 April 2023 diff hist empty m Howto13r3:Firmware Upgrade V13r2 V13r3 No edit summary
- 16:5716:57, 26 April 2023 diff hist empty m Howto13r3:Firmware Upgrade V13r2 V13r3 →Conferences
- 16:5416:54, 26 April 2023 diff hist empty Howto:How to implement large PBXs →Technical data and recommended number of users supported
14 April 2023
- 17:5517:55, 14 April 2023 diff hist empty m Howto:How can i create RTTL ringtone files? →How to download and install existing RTTL ringtones?
5 April 2023
- 17:1117:11, 5 April 2023 diff hist empty Support:13r3 Recording App calls deleted in certain call flows Support:13r3 Recording App calls deleted in certain call flows moved to Support:Recording App calls deleted in certain call flows current
- 17:1117:11, 5 April 2023 diff hist empty m Support:Recording App calls deleted in certain call flows Support:13r3 Recording App calls deleted in certain call flows moved to Support:Recording App calls deleted in certain call flows
- 15:2815:28, 5 April 2023 diff hist empty Support:Recording App calls deleted in certain call flows New page: ==Applies To== This information applies to * 13r3 Recording App * 13r2 Recording App ==More Information== The Recording App fails to check the license of the user recording in cases wh...
15 March 2023
- 15:4515:45, 15 March 2023 diff hist empty m Reference13r3:Comparison SoftphoneApp PhoneApp RCC App →Features current
- 15:4415:44, 15 March 2023 diff hist empty Reference13r3:Comparison SoftphoneApp PhoneApp RCC App →Features