https://wiki.innovaphone.com/api.php?action=feedcontributions&feedformat=atom&user=CASERISGmbHinnovaphone wiki - User contributions [en]2026-05-11T12:44:49ZUser contributionsMediaWiki 1.42.3https://wiki.innovaphone.com/index.php?title=Howto:CAESAR_Unified_Communication_-_CASERISGmbH_-_3rd_Party_Product&diff=44463Howto:CAESAR Unified Communication - CASERISGmbH - 3rd Party Product2016-10-13T13:53:33Z<p>CASERISGmbH: </p>
<hr />
<div><!-- this text is a comment that is not visible on normal view at the article. --><br />
<!-- to create a new entry here,<br />
- fill in all sections marked as "by vendor"<br />
- innovaphone will then complete the remaining sections (marked as "by inno")<br />
<br />
Please note that this article is in English only!<br />
feel free to ask presales in case you have any difficulties on editing wiki articles <br />
--><br />
<br />
<!-- by vendor:<br />
- upload your company and product logo (if any) in a suitable size (.pgn preferred)<br />
- replace images below with your logo<br />
--><br />
<br />
[[Image:Caseris_Logo_innovaphone.png|right|280px]]<br />
<br />
<br />
==Product Name==<br />
<!-- by vendor:<br />
Place here Official Product Name, as used in vendors product collateral <br />
If you have a dedicated product page (not a generic vendor page) in English, also put the link below<br />
--><br />
*[http://www.caseris.de/produkte/contact-center/ CAESAR Contact Center (Multimedia ACD)]<br />
<br />
==Certification Status==<br />
<!-- by inno<br />
- uncomment one of the stati below <br />
- update date below<br />
--><br />
<!-- {{Template:Compat Status "planned"}} --><br />
<!-- {{Template:Compat Status "in progress"}} --><br />
{{Template:Compat_Status_"referral_prod."|certificate=}}<br />
<!--{{Template:Compat Status "tested"}} --><br />
<!-- {{Template:Compat Status "rejected"}} --><br />
<br />
<br />
<br />
==Category==<br />
<!-- by inno:<br />
- select one or more of the available recommended product categories <br />
a list of valid Categories can be found in <br />
Special Pages / Prefix Index / Display pages with prefix = RecProd, Display pages with prefix = Category <br />
(you need to apply it twice, first as template {{..}}, seconds as category [[..]])<br />
--><br />
<br />
{{Category:3rdParty ACD}}<br />
[[Category:Referral Product|{{PAGENAME}}]]<br />
[[Category:3rdParty ACD|{{PAGENAME}}]]<br />
<br />
<br />
==Functions==<br />
<!-- by vendor:<br />
- place here a short and concise list of features that are supported by your product <br />
--><br />
Short summary of the most important features:<br />
<br />
*multimedia routing<br />
*ACD<br />
*inbound<br />
*outbound<br />
*automatic speech recognition <br />
<br />
== Product Version==<br />
<!-- by inno:<br />
- version of software that was tested, as declared by the vendor or reseller(in case of customer testimonial), please not if patches have been applied<br />
--><br />
<br />
*<br />
<br />
<br />
== Innovaphone Version==<br />
<!-- by inno:<br />
- version of software that was tested, as declared by the vendor or reseller(in case of customer testimonial), please not if patches have been applied<br />
--><br />
<br />
*<br />
<br />
<br />
==Vendor==<br />
<!-- by vendor<br />
- Official name of your company, at best linked to your companies web site url, Official name of the vendors web site <br />
- you may also add a logo<br />
- upload your company logo (.png preferred, suitable size)<br />
- replace logo below with yours <br />
--><br />
<br />
[[Image:Caseris_Logo_innovaphone.png|280px]]<br />
<br />
[http://www.caseris.de CAESAR Contact Center]<br />
<br />
==Description==<br />
<!-- by vendor:<br />
- add short description of the product features, like on a data sheet. Maximum 250 words. <br />
--><br />
<br />
<br />
<br />
<!-- ==Competitive Analysis== --><br />
<!-- by vendor:<br />
- add short competitive analysis. Maximum 250 words. This text should enable the innovaphone reseller to select <br />
your product for scenarios where it is especially useful<br />
--><br />
<br />
==Summary==<br />
<!-- by inno:<br />
- add remarks regarding the product, such as special features, firmware versions or licenses required on the inno side, <br />
parts of the product that has not been tested or limitations discovered. very short and concise (everything else is in <br />
the test report) <br />
- add link to product test report here<br />
--><br />
<br />
This solution proved to meet the expectations in the following customer projects:<br />
* [http://www.caseris.de/anwendungsbereiche/acd/ CAESAR Contact Center references]<br />
<br />
It was implemented by [http://www.caseris.de CASERIS GmbH].<br />
<br />
<br />
<!-- ==Pricing== --><br />
<!-- by vendor:<br />
- describe ballpark pricing, e.g. "500€ per seat" or "starting at 25.000€ depending on the number of trunk lines" <br />
--><br />
<br />
==Contact==<br />
<!-- by vendor:<br />
- add name, address, phone, fax, email, web of primary recommended sales contact<br />
if suitable, you may consider specifying several contacs, depending on your sales structure <br />
(e.g. by country or vertical market)<br />
- in case of a customer testimonial the contact details of the reseller are not disclosed here. As contact person should act sales@innovaphone.com. In order to find the reseller responsible for this product, enter also the corresponding mantis ticket number in invisible tags. <br />
--><br />
<br />
<br />
{|<br />
| colspan=99 | Jutta Doeinck <br />
|-<br />
| colspan=99 | CASERIS GmbH <br />
|-<br />
| Tel: || +49 (0) 2402 7654 580<br />
|-<br />
| Fax: || +49 (0) 2402 7654 8580<br />
|-<br />
| Mail: || [mailto:jutta.doeinck@caseris.de jutta.doeinck@caseris.de]<br />
|}<br />
<br />
[[Category:Compat|{{PAGENAME}}]]</div>CASERISGmbHhttps://wiki.innovaphone.com/index.php?title=Howto:CAESAR_Unified_Communication_-_CASERISGmbH_-_3rd_Party_Product&diff=44462Howto:CAESAR Unified Communication - CASERISGmbH - 3rd Party Product2016-10-13T13:51:00Z<p>CASERISGmbH: New page: <!-- this text is a comment that is not visible on normal view at the article. --> <!-- to create a new entry here, - fill in all sections marked as "by vendor" - innovaphone will th...</p>
<hr />
<div><!-- this text is a comment that is not visible on normal view at the article. --><br />
<!-- to create a new entry here,<br />
- fill in all sections marked as "by vendor"<br />
- innovaphone will then complete the remaining sections (marked as "by inno")<br />
<br />
Please note that this article is in English only!<br />
feel free to ask presales in case you have any difficulties on editing wiki articles <br />
--><br />
<br />
<!-- by vendor:<br />
- upload your company and product logo (if any) in a suitable size (.pgn preferred)<br />
- replace images below with your logo<br />
--><br />
<br />
[[Image:Caseris_Logo_innovaphone.png|right|280px]]<br />
<br />
<br />
==Product Name==<br />
<!-- by vendor:<br />
Place here Official Product Name, as used in vendors product collateral <br />
If you have a dedicated product page (not a generic vendor page) in English, also put the link below<br />
--><br />
*[http://www.caseris.de/produkte/contact-center/ CAESAR Contact Center (Multimedia ACD)]<br />
<br />
==Certification Status==<br />
<!-- by inno<br />
- uncomment one of the stati below <br />
- update date below<br />
--><br />
<!-- {{Template:Compat Status "planned"}} --><br />
<!-- {{Template:Compat Status "in progress"}} --><br />
{{Template:Compat_Status_"referral_prod."|certificate=ASCOM_Nurse_Call_Platform_-_ASCOM_-_3rd_Party_Product-product-cert.pdf}}<br />
<!--{{Template:Compat Status "tested"}} --><br />
<!-- {{Template:Compat Status "rejected"}} --><br />
<br />
<br />
<br />
==Category==<br />
<!-- by inno:<br />
- select one or more of the available recommended product categories <br />
a list of valid Categories can be found in <br />
Special Pages / Prefix Index / Display pages with prefix = RecProd, Display pages with prefix = Category <br />
(you need to apply it twice, first as template {{..}}, seconds as category [[..]])<br />
--><br />
<br />
{{Category:3rdParty ACD}}<br />
[[Category:Referral Product|{{PAGENAME}}]]<br />
[[Category:3rdParty ACD|{{PAGENAME}}]]<br />
<br />
<br />
==Functions==<br />
<!-- by vendor:<br />
- place here a short and concise list of features that are supported by your product <br />
--><br />
Short summary of the most important features:<br />
<br />
*multimedia routing<br />
*ACD<br />
*inbound<br />
*outbound<br />
*automatic speech recognition <br />
<br />
== Product Version==<br />
<!-- by inno:<br />
- version of software that was tested, as declared by the vendor or reseller(in case of customer testimonial), please not if patches have been applied<br />
--><br />
<br />
*<br />
<br />
<br />
== Innovaphone Version==<br />
<!-- by inno:<br />
- version of software that was tested, as declared by the vendor or reseller(in case of customer testimonial), please not if patches have been applied<br />
--><br />
<br />
*<br />
<br />
<br />
==Vendor==<br />
<!-- by vendor<br />
- Official name of your company, at best linked to your companies web site url, Official name of the vendors web site <br />
- you may also add a logo<br />
- upload your company logo (.png preferred, suitable size)<br />
- replace logo below with yours <br />
--><br />
<br />
[[Image:Caseris_Logo_innovaphone.png|280px]]<br />
<br />
[http://www.caseris.de CAESAR Contact Center]<br />
<br />
==Description==<br />
<!-- by vendor:<br />
- add short description of the product features, like on a data sheet. Maximum 250 words. <br />
--><br />
<br />
<br />
<br />
<!-- ==Competitive Analysis== --><br />
<!-- by vendor:<br />
- add short competitive analysis. Maximum 250 words. This text should enable the innovaphone reseller to select <br />
your product for scenarios where it is especially useful<br />
--><br />
<br />
==Summary==<br />
<!-- by inno:<br />
- add remarks regarding the product, such as special features, firmware versions or licenses required on the inno side, <br />
parts of the product that has not been tested or limitations discovered. very short and concise (everything else is in <br />
the test report) <br />
- add link to product test report here<br />
--><br />
<br />
This solution proved to meet the expectations in the following customer projects:<br />
* [http://www.caseris.de/anwendungsbereiche/acd/ CAESAR Contact Center references]<br />
<br />
It was implemented by [http://www.caseris.de CASERIS GmbH].<br />
<br />
<br />
<!-- ==Pricing== --><br />
<!-- by vendor:<br />
- describe ballpark pricing, e.g. "500€ per seat" or "starting at 25.000€ depending on the number of trunk lines" <br />
--><br />
<br />
==Contact==<br />
<!-- by vendor:<br />
- add name, address, phone, fax, email, web of primary recommended sales contact<br />
if suitable, you may consider specifying several contacs, depending on your sales structure <br />
(e.g. by country or vertical market)<br />
- in case of a customer testimonial the contact details of the reseller are not disclosed here. As contact person should act sales@innovaphone.com. In order to find the reseller responsible for this product, enter also the corresponding mantis ticket number in invisible tags. <br />
--><br />
<br />
<br />
{|<br />
| colspan=99 | Jutta Doeinck <br />
|-<br />
| colspan=99 | CASERIS GmbH <br />
|-<br />
| Tel: || +49 (0) 2402 7654 580<br />
|-<br />
| Fax: || +49 (0) 2402 7654 8580<br />
|-<br />
| Mail: || [mailto:jutta.doeinck@caseris.de jutta.doeinck@caseris.de]<br />
|}<br />
<br />
[[Category:Compat|{{PAGENAME}}]]</div>CASERISGmbHhttps://wiki.innovaphone.com/index.php?title=File:Caseris_Logo_innovaphone.png&diff=44461File:Caseris Logo innovaphone.png2016-10-13T13:39:39Z<p>CASERISGmbH: www.caseris.de</p>
<hr />
<div>www.caseris.de</div>CASERISGmbH