innovaphone wiki - User contributions [en]

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-09-10T09:15:27Z

Gigaset Dennis: /* Add Devices to User and start Provisioning */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[[Image:Gigaset-DeskPhoneApp-Logo.png|100px|gigaset-deskphoneapp-logo.png/|gigaset-deskphoneapp-logo.png/]]
[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phones into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

===Multi-PBX ready===




n.a.

===Cloud ready===



YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

The app must not be installed and set up via myApps, that must be done via browser!

Because the connection from myApps to the app platform is only recognised as an http connection by SDK, even if https is used.

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

''If the instance is operated in the innovaphone myApps Cloud, please request the following approvals on the Cloud RP via ticket at cloud@innovaphone.com, specifying the “instance number|domain name”:''

''musterschuster-p.innovaphone.com -> SIPS 5061 mit Check Certificate''

''musterschuster-a.innovaphone.com -> SIP 5060 (= Realm'00')''

''If you require additional realms for multiple customer master locations, e.g., for multiple Gigaset apps or instances, the following must also be requested:''

''musterschuster-a.realm01 -> SIP 50601''

''- bis max. -''

''musterschuster-a.realm50 -> SIP 50650''

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 142001 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' If you want to use more then one Gigaset App instance or Gigaset DECT Provisioning in paralell, you need for each instance a SIP realm and a dedicated forwarding rule to the AP must be configured on the reverse proxy!

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: & - &amp;

‘ - &apos;

< - &lt;

> - &gt;

” - &quot;

Ä - &#196;

Ö - &#214;

Ü - &#220;

ä - &#228;

ö - &#246;

ü - &#252;

ß - &#223;

 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 142004 sr1 ===

* change in socket connection handling

=== 142003 sr1 ===

* change for MOH not working
* added SIP-Server and APP-Platform via provisioning Parameter to trusted Hosts.
* call forwardings service codes optimisation
* PBX menu Directory Edit Mode button fixed

=== 142001 sr1 ===
- Startversion 

==Known Problems==

=== ReProvisioning or check-sync for CallForwarding or others are not working after time ===
Socket connection does not recognised when the device port has changed. fixed in 142004 sr1

=== URLs are shown as http instead of https ===
The app must not be installed and set up via myApps, that must be done via browser!

Because the connection from myApps to the app platform is only recognised as an http connection by SDK, even if https is used.

=== MOH not working ===
put this parameter in the custom phone settings part:

<user_hold_inactive idx="1" perm="">on</user_hold_inactive>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Feature-Control-App - Gigaset - Partner App

2025-09-10T09:08:33Z

Gigaset Dennis: /* Prerequisites */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[[Image:Gigaset-FeatureControlApp-Logo.png|100px|gigaset-featurecontrolapp-logo.png/|gigaset-featurecontrolapp-logo.png/]]
[https://www.gigaset.com Gigaset] Gigaset-Feature-Control-App

==Certification Status==


{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Feature-Control App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* synchronise and configure innovaphone Features via Gigaset Handsets

With the Gigaset Feature Control App it is possible to configure and set innovaphone features

* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

===Multi-PBX ready===




YES

===Cloud ready===



YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

The app must not be installed and set up via myApps, that must be done via browser!

Because the connection from myApps to the app platform is only recognised as an http connection by SDK, even if https is used.

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset Feature Control App - 142001 sr1
* Gigaset Provisioning-App - 136100 sr3

* innovaphone V15r1 final
* Gigaset Nx70 V2.62.1

==Configuration==



=== Install the App ===

after installing the App you must open it one time and configure what you want to see.

After changing the in app settings from Feature-Control-App, the App must be restarted for the changes to take effect.

* Diversion: see actual call diversion, set/change/activate/deactivate targets for Diversion Always.
* DiversionExpert: extend the Diversion menu by Diversion Busy and on No response.
* Group: Group: show, join and leave Groups. static Groups are shown on buttom of the list with an lock icon.
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working. If Working is not configured, this option is greyed out
{| class="wikitable"
|+
![[File:Featurecontrol start.png|frameless|595x595px|featurecontrol_start.png/|featurecontrol_start.png/]]
![[File:Featurecontrol configured.png|frameless|595x595px|featurecontrol_configured.png/|featurecontrol_configured.png/]]
|}
changes will be saved automatically.

if needed you can copy the Link.

in default the App will read all users with the "*" wildcard. if you need to limit the users which will be read out it can be changed.

'''<big>!After this initial configuration it is IMPORTANT to restart the Gigaset Provisioning App so that the connection to the Gigaset Feature Control App is recognized.!</big>'''
{| class="wikitable"
|+
![[File:ProvApp featurecontrol1.png|center|frameless|532x532px|provapp_featurecontrol1.png/|provapp_featurecontrol1.png/]]
![[File:ProvApp featurecontrol2.png|center|frameless|532x532px|provapp_featurecontrol2.png/|provapp_featurecontrol2.png/]]
![[File:ProvApp featurecontrol3.png|center|frameless|532x532px|provapp_featurecontrol3.png/|provapp_featurecontrol3.png/]]
|}
With activating this option the connection to Feature Control App will automatically activating into Nx70 via Provisioning. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 142001 sr1 ===
- Startversion 

==Known Problems==

=== URLs are shown as http instead of https ===
The app must not be installed and set up via myApps, that must be done via browser!

Because the connection from myApps to the app platform is only recognised as an http connection by SDK, even if https is used.
 

== Related Articles ==
* [[Howto:Gigaset-Provisioning-App - Gigaset - Partner App]]
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-09-10T09:07:10Z

Gigaset Dennis: /* Prerequisites */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[[Image:Gigaset-DeskPhoneApp-Logo.png|100px|gigaset-deskphoneapp-logo.png/|gigaset-deskphoneapp-logo.png/]]
[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phones into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

===Multi-PBX ready===




n.a.

===Cloud ready===



YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

The app must not be installed and set up via myApps, that must be done via browser!

Because the connection from myApps to the app platform is only recognised as an http connection by SDK, even if https is used.

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

''If the instance is operated in the innovaphone myApps Cloud, please request the following approvals on the Cloud RP via ticket at cloud@innovaphone.com, specifying the “instance number|domain name”:''

''musterschuster-p.innovaphone.com -> SIPS 5061 mit Check Certificate''

''musterschuster-a.innovaphone.com -> SIP 5060 (= Realm'00')''

''If you require additional realms for multiple customer master locations, e.g., for multiple Gigaset apps or instances, the following must also be requested:''

''musterschuster-a.realm01 -> SIP 50601''

''- bis max. -''

''musterschuster-a.realm50 -> SIP 50650''

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 142001 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' If you want to use more then one Gigaset App instance or Gigaset DECT Provisioning in paralell, you need for each instance a SIP realm and a dedicated forwarding rule to the AP must be configured on the reverse proxy!

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: & - &amp;

‘ - &apos;

< - &lt;

> - &gt;

” - &quot;

Ä - &#196;

Ö - &#214;

Ü - &#220;

ä - &#228;

ö - &#246;

ü - &#252;

ß - &#223;

 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 142003 sr1 ===

* change for MOH not working
* added SIP-Server and APP-Platform via provisioning Parameter to trusted Hosts.
* call forwardings service codes optimisation
* PBX menu Directory Edit Mode button fixed

=== 142001 sr1 ===
- Startversion 

==Known Problems==

=== URLs are shown as http instead of https ===
The app must not be installed and set up via myApps, that must be done via browser!

Because the connection from myApps to the app platform is only recognised as an http connection by SDK, even if https is used.

=== MOH not working ===
put this parameter in the custom phone settings part:

<user_hold_inactive idx="1" perm="">on</user_hold_inactive>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-09-10T09:05:26Z

Gigaset Dennis: /* Prerequisites */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|100x100px|dect_provapp_logo.png/|dect_provapp_logo.png/]] [https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

The app must not be installed and set up via myApps, that must be done via browser!

Because the connection from myApps to the app platform is only recognised as an http connection by SDK, even if https is used.

''If the instance is operated in the innovaphone myApps Cloud, please request the following approvals on the Cloud RP via ticket at cloud@innovaphone.com, specifying the “instance number|domain name”:''

''musterschuster-p.innovaphone.com -> SIPS 5061 mit ‘Check Certificate’''

''musterschuster-a.innovaphone.com -> SIP 5060 (= Realm'00')''

''If you require additional realms for multiple customer master locations, e.g., for multiple Gigaset apps or instances, the following must also be requested:''

''musterschuster-a.realm01 -> SIP 50601''

''- bis max. -''

''musterschuster-a.realm50 -> SIP 50650''

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 136100 sr3

* innovaphone V15r1 final
* Gigaset Nx70 V2.61.2

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& - &amp; 
‘ - &apos; 
< - &lt; 
> - &gt; 
” - &quot; 
Ä - &#196; 
Ö - &#214; 
Ü - &#220; 
ä - &#228; 
ö - &#246; 
ü - &#252; 
ß - &#223; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. The Port must be unique and must not be assigned twice. Don't forget to forward the Port in Reverse Proxy from 5060/5061 to your configured Port.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136100 sr3 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - sr2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== URLs are shown as http instead of https ===
The app must not be installed and set up via myApps, that must be done via browser!

Because the connection from myApps to the app platform is only recognised as an http connection by SDK, even if https is used.

=== Provisioning via http does not work since Gigaset Firmware V2.62.1 ===
use Provisioning via SIP instead.

=== no MWI for new VoiceMails ===
Provisioning Parameter is missing, add to own provisioning parameters:

<param name=" SipProvider.0.MWISubscription " value="1"/>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-08-25T09:14:48Z

Gigaset Dennis: /* Prerequisites */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|100x100px|dect_provapp_logo.png/|dect_provapp_logo.png/]] [https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

''If the instance is operated in the innovaphone myApps Cloud, please request the following approvals on the Cloud RP via ticket at cloud@innovaphone.com, specifying the “instance number|domain name”:''

''musterschuster-p.innovaphone.com -> SIPS 5061 mit ‘Check Certificate’''

''musterschuster-a.innovaphone.com -> SIP 5060 (= Realm'00')''

''If you require additional realms for multiple customer master locations, e.g., for multiple Gigaset apps or instances, the following must also be requested:''

''musterschuster-a.realm01 -> SIP 50601''

''- bis max. -''

''musterschuster-a.realm50 -> SIP 50650''

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 136100 sr3

* innovaphone V15r1 final
* Gigaset Nx70 V2.61.2

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& - &amp; 
‘ - &apos; 
< - &lt; 
> - &gt; 
” - &quot; 
Ä - &#196; 
Ö - &#214; 
Ü - &#220; 
ä - &#228; 
ö - &#246; 
ü - &#252; 
ß - &#223; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. The Port must be unique and must not be assigned twice. Don't forget to forward the Port in Reverse Proxy from 5060/5061 to your configured Port.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136100 sr3 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - sr2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Provisioning via http does not work since Gigaset Firmware V2.62.1 ===
use Provisioning via SIP instead.

=== no MWI for new VoiceMails ===
Provisioning Parameter is missing, add to own provisioning parameters:

<param name=" SipProvider.0.MWISubscription " value="1"/>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-08-25T09:14:43Z

Gigaset Dennis: /* Prerequisites */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[[Image:Gigaset-DeskPhoneApp-Logo.png|100px|gigaset-deskphoneapp-logo.png/|gigaset-deskphoneapp-logo.png/]]
[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phones into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

===Multi-PBX ready===




n.a.

===Cloud ready===



YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

''If the instance is operated in the innovaphone myApps Cloud, please request the following approvals on the Cloud RP via ticket at cloud@innovaphone.com, specifying the “instance number|domain name”:''

''musterschuster-p.innovaphone.com -> SIPS 5061 mit Check Certificate''

''musterschuster-a.innovaphone.com -> SIP 5060 (= Realm'00')''

''If you require additional realms for multiple customer master locations, e.g., for multiple Gigaset apps or instances, the following must also be requested:''

''musterschuster-a.realm01 -> SIP 50601''

''- bis max. -''

''musterschuster-a.realm50 -> SIP 50650''

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 142001 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' If you want to use more then one Gigaset App instance or Gigaset DECT Provisioning in paralell, you need for each instance a SIP realm and a dedicated forwarding rule to the AP must be configured on the reverse proxy!

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: & - &amp;

‘ - &apos;

< - &lt;

> - &gt;

” - &quot;

Ä - &#196;

Ö - &#214;

Ü - &#220;

ä - &#228;

ö - &#246;

ü - &#252;

ß - &#223;

 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 142003 sr1 ===

* change for MOH not working
* added SIP-Server and APP-Platform via provisioning Parameter to trusted Hosts.
* call forwardings service codes optimisation
* PBX menu Directory Edit Mode button fixed

=== 142001 sr1 ===
- Startversion 

==Known Problems==

=== MOH not working ===
put this parameter in the custom phone settings part:

<user_hold_inactive idx="1" perm="">on</user_hold_inactive>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-08-25T09:12:31Z

Gigaset Dennis: /* Prerequisites */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|100x100px|dect_provapp_logo.png/|dect_provapp_logo.png/]] [https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

''Wenn die Instanz in der innovaphone myApps Cloud betrieben wird, beantragt bitte via Ticket unter Angabe „Instanz-Nr|Domain-Name“ bei cloud@innovaphone.com die folgenden Freigaben am Cloud-RP:"''

''musterschuster-p.innovaphone.com -> SIPS 5061 mit ‘Check Certificate’''

''musterschuster-a.innovaphone.com -> SIP 5060 (= Realm'00')''

''Braucht ihr für euren Kunde mehr Realm's für mehrere Kunden-Master-Lokationen, für z.B. mehrere Gigaset APPs oder Instanzen, muss zusätzlich folgendes beantragt werden:''

''musterschuster-a.realm01 -> SIP 50601''

''- bis max. -''

''musterschuster-a.realm50 -> SIP 50650''

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 136100 sr3

* innovaphone V15r1 final
* Gigaset Nx70 V2.61.2

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& - &amp; 
‘ - &apos; 
< - &lt; 
> - &gt; 
” - &quot; 
Ä - &#196; 
Ö - &#214; 
Ü - &#220; 
ä - &#228; 
ö - &#246; 
ü - &#252; 
ß - &#223; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. The Port must be unique and must not be assigned twice. Don't forget to forward the Port in Reverse Proxy from 5060/5061 to your configured Port.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136100 sr3 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - sr2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Provisioning via http does not work since Gigaset Firmware V2.62.1 ===
use Provisioning via SIP instead.

=== no MWI for new VoiceMails ===
Provisioning Parameter is missing, add to own provisioning parameters:

<param name=" SipProvider.0.MWISubscription " value="1"/>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-08-25T09:11:11Z

Gigaset Dennis: /* Prerequisites */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[[Image:Gigaset-DeskPhoneApp-Logo.png|100px|gigaset-deskphoneapp-logo.png/|gigaset-deskphoneapp-logo.png/]]
[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phones into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

===Multi-PBX ready===




n.a.

===Cloud ready===



YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

''Wenn die Instanz in der innovaphone myApps Cloud betrieben wird, beantragt bitte via Ticket unter Angabe „Instanz-Nr|Domain-Name“ bei cloud@innovaphone.com die folgenden Freigaben am Cloud-RP:"''

''musterschuster-p.innovaphone.com -> SIPS 5061 mit Check Certificate''

''musterschuster-a.innovaphone.com -> SIP 5060 (= Realm'00')''

''Braucht ihr für euren Kunde mehr Realm's für mehrere Kunden-Master-Lokationen, für z.B. mehrere Gigaset APPs oder Instanzen, muss zusätzlich folgendes beantragt werden:''

''musterschuster-a.realm01 -> SIPS 50601 mit ‘Check Certificate’''

''- bis max. -''

''musterschuster-a.realm50 -> SIPS 50650 mit ‘Check Certificate’''

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 142001 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' If you want to use more then one Gigaset App instance or Gigaset DECT Provisioning in paralell, you need for each instance a SIP realm and a dedicated forwarding rule to the AP must be configured on the reverse proxy!

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: & - &amp;

‘ - &apos;

< - &lt;

> - &gt;

” - &quot;

Ä - &#196;

Ö - &#214;

Ü - &#220;

ä - &#228;

ö - &#246;

ü - &#252;

ß - &#223;

 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 142003 sr1 ===

* change for MOH not working
* added SIP-Server and APP-Platform via provisioning Parameter to trusted Hosts.
* call forwardings service codes optimisation
* PBX menu Directory Edit Mode button fixed

=== 142001 sr1 ===
- Startversion 

==Known Problems==

=== MOH not working ===
put this parameter in the custom phone settings part:

<user_hold_inactive idx="1" perm="">on</user_hold_inactive>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-08-14T13:49:42Z

Gigaset Dennis: /* Prerequisites */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[[Image:Gigaset-DeskPhoneApp-Logo.png|100px|gigaset-deskphoneapp-logo.png/|gigaset-deskphoneapp-logo.png/]]
[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phones into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

===Multi-PBX ready===




n.a.

===Cloud ready===



YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

''Wenn die Instanz in der innovaphone myApps Cloud betrieben wird, beantragt bitte via Ticket unter Angabe „Instanz-Nr|Domain-Name“ bei cloud@innovaphone.com die folgenden Freigaben am Cloud-RP:"''

''musterschuster-p.innovaphone.com -> SIPS 5061 mit Check Certifikat''

''musterschuster-a.innovaphone.com -> SIP 5060 & SIPS 5062 (= Realm'00') mit Check Certifikat''

''Braucht ihr für euren Kunde mehr Realm's für mehrere Kunden-Master-Lokationen, für z.B. mehrere Gigaset APPs oder Instanzen, muss zusätzlich folgendes beantragt werden:''

''musterschuster-a.realm01 -> SIPS 50601 mit ‘Check Certificate’''

''- bis max. -''

''musterschuster-a.realm50 -> SIPS 50650 mit ‘Check Certificate’''

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 142001 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' If you want to use more then one Gigaset App instance or Gigaset DECT Provisioning in paralell, you need for each instance a SIP realm and a dedicated forwarding rule to the AP must be configured on the reverse proxy!

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: & - &amp;

‘ - &apos;

< - &lt;

> - &gt;

” - &quot;

Ä - &#196;

Ö - &#214;

Ü - &#220;

ä - &#228;

ö - &#246;

ü - &#252;

ß - &#223;

 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 142003 sr1 ===

* change for MOH not working
* added SIP-Server and APP-Platform via provisioning Parameter to trusted Hosts.
* call forwardings service codes optimisation
* PBX menu Directory Edit Mode button fixed

=== 142001 sr1 ===
- Startversion 

==Known Problems==

=== MOH not working ===
put this parameter in the custom phone settings part:

<user_hold_inactive idx="1" perm="">on</user_hold_inactive>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-08-14T13:48:58Z

Gigaset Dennis: /* Prerequisites */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|100x100px|dect_provapp_logo.png/|dect_provapp_logo.png/]] [https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

''Wenn die Instanz in der innovaphone myApps Cloud betrieben wird, beantragt bitte via Ticket unter Angabe „Instanz-Nr|Domain-Name“ bei cloud@innovaphone.com die folgenden Freigaben am Cloud-RP:"''

''musterschuster-p.innovaphone.com -> SIPS 5061 mit Check Certifikat''

''musterschuster-a.innovaphone.com -> SIP 5060 & SIPS 5062 (= Realm'00') mit Check Certifikat''

''Braucht ihr für euren Kunde mehr Realm's für mehrere Kunden-Master-Lokationen, für z.B. mehrere Gigaset APPs oder Instanzen, muss zusätzlich folgendes beantragt werden:''

''musterschuster-a.realm01 -> SIPS 50601 mit ‘Check Certificate’''

''- bis max. -''

''musterschuster-a.realm50 -> SIPS 50650 mit ‘Check Certificate’''

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 136100 sr3

* innovaphone V15r1 final
* Gigaset Nx70 V2.61.2

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& - &amp; 
‘ - &apos; 
< - &lt; 
> - &gt; 
” - &quot; 
Ä - &#196; 
Ö - &#214; 
Ü - &#220; 
ä - &#228; 
ö - &#246; 
ü - &#252; 
ß - &#223; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. The Port must be unique and must not be assigned twice. Don't forget to forward the Port in Reverse Proxy from 5060/5061 to your configured Port.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136100 sr3 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - sr2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Provisioning via http does not work since Gigaset Firmware V2.62.1 ===
use Provisioning via SIP instead.

=== no MWI for new VoiceMails ===
Provisioning Parameter is missing, add to own provisioning parameters:

<param name=" SipProvider.0.MWISubscription " value="1"/>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-08-07T05:49:10Z

Gigaset Dennis: /* Release Notes */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[[Image:Gigaset-DeskPhoneApp-Logo.png|100px|gigaset-deskphoneapp-logo.png/|gigaset-deskphoneapp-logo.png/]]
[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phones into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

===Multi-PBX ready===




n.a.

===Cloud ready===



YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 142001 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' If you want to use more then one Gigaset App instance or Gigaset DECT Provisioning in paralell, you need for each instance a SIP realm and a dedicated forwarding rule to the AP must be configured on the reverse proxy!

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: & - &amp;

‘ - &apos;

< - &lt;

> - &gt;

” - &quot;

Ä - &#196;

Ö - &#214;

Ü - &#220;

ä - &#228;

ö - &#246;

ü - &#252;

ß - &#223;

 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 142003 sr1 ===

* change for MOH not working
* added SIP-Server and APP-Platform via provisioning Parameter to trusted Hosts.
* call forwardings service codes optimisation
* PBX menu Directory Edit Mode button fixed

=== 142001 sr1 ===
- Startversion 

==Known Problems==

=== MOH not working ===
put this parameter in the custom phone settings part:

<user_hold_inactive idx="1" perm="">on</user_hold_inactive>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-08-01T14:28:39Z

Gigaset Dennis: /* Application versions used for interop testing */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|100x100px|dect_provapp_logo.png/|dect_provapp_logo.png/]] [https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 136100 sr3

* innovaphone V15r1 final
* Gigaset Nx70 V2.61.2

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& - &amp; 
‘ - &apos; 
< - &lt; 
> - &gt; 
” - &quot; 
Ä - &#196; 
Ö - &#214; 
Ü - &#220; 
ä - &#228; 
ö - &#246; 
ü - &#252; 
ß - &#223; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. The Port must be unique and must not be assigned twice. Don't forget to forward the Port in Reverse Proxy from 5060/5061 to your configured Port.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136100 sr3 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - sr2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Provisioning via http does not work since Gigaset Firmware V2.62.1 ===
use Provisioning via SIP instead.

=== no MWI for new VoiceMails ===
Provisioning Parameter is missing, add to own provisioning parameters:

<param name=" SipProvider.0.MWISubscription " value="1"/>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-07-23T06:09:00Z

Gigaset Dennis: /* Application versions used for interop testing */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|100x100px|dect_provapp_logo.png/|dect_provapp_logo.png/]] [https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 136100 sr3

* innovaphone V15r1 final
* Gigaset Nx70 V2.62.1

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& - &amp; 
‘ - &apos; 
< - &lt; 
> - &gt; 
” - &quot; 
Ä - &#196; 
Ö - &#214; 
Ü - &#220; 
ä - &#228; 
ö - &#246; 
ü - &#252; 
ß - &#223; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. The Port must be unique and must not be assigned twice. Don't forget to forward the Port in Reverse Proxy from 5060/5061 to your configured Port.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136100 sr3 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - sr2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Provisioning via http does not work since Gigaset Firmware V2.62.1 ===
use Provisioning via SIP instead.

=== no MWI for new VoiceMails ===
Provisioning Parameter is missing, add to own provisioning parameters:

<param name=" SipProvider.0.MWISubscription " value="1"/>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-07-21T10:21:10Z

Gigaset Dennis: /* phone book settings */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[[Image:Gigaset-DeskPhoneApp-Logo.png|100px|gigaset-deskphoneapp-logo.png/|gigaset-deskphoneapp-logo.png/]]
[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phones into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

===Multi-PBX ready===




n.a.

===Cloud ready===



YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 142001 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' If you want to use more then one Gigaset App instance or Gigaset DECT Provisioning in paralell, you need for each instance a SIP realm and a dedicated forwarding rule to the AP must be configured on the reverse proxy!

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: & - &amp;

‘ - &apos;

< - &lt;

> - &gt;

” - &quot;

Ä - &#196;

Ö - &#214;

Ü - &#220;

ä - &#228;

ö - &#246;

ü - &#252;

ß - &#223;

 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 142001 sr1 ===
- Startversion 

==Known Problems==

=== MOH not working ===
put this parameeter in the custom phone settings part:

<user_hold_inactive idx="1" perm="">on</user_hold_inactive>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-07-21T10:20:12Z

Gigaset Dennis: /* provisioning parameters in XML format */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|100x100px|dect_provapp_logo.png/|dect_provapp_logo.png/]] [https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 136100 sr3

* innovaphone V15r1 final
* Gigaset Nx70 V2.62.1

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& - &amp; 
‘ - &apos; 
< - &lt; 
> - &gt; 
” - &quot; 
Ä - &#196; 
Ö - &#214; 
Ü - &#220; 
ä - &#228; 
ö - &#246; 
ü - &#252; 
ß - &#223; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. The Port must be unique and must not be assigned twice. Don't forget to forward the Port in Reverse Proxy from 5060/5061 to your configured Port.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136100 sr3 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - sr2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-07-21T10:18:38Z

Gigaset Dennis: /* provisioning parameters in XML format */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|100x100px|dect_provapp_logo.png/|dect_provapp_logo.png/]] [https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 136100 sr3

* innovaphone V15r1 final
* Gigaset Nx70 V2.62.1

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp;' 
‘ – &apos; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. The Port must be unique and must not be assigned twice. Don't forget to forward the Port in Reverse Proxy from 5060/5061 to your configured Port.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136100 sr3 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - sr2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-07-04T07:55:41Z

Gigaset Dennis: /* innovaphone settings */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[[Image:Gigaset-DeskPhoneApp-Logo.png|100px|gigaset-deskphoneapp-logo.png/|gigaset-deskphoneapp-logo.png/]]
[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phones into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

===Multi-PBX ready===




n.a.

===Cloud ready===



YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 142001 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' If you want to use more then one Gigaset App instance or Gigaset DECT Provisioning in paralell, you need for each instance a SIP realm and a dedicated forwarding rule to the AP must be configured on the reverse proxy!

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 142001 sr1 ===
- Startversion 

==Known Problems==

=== MOH not working ===
put this parameeter in the custom phone settings part:

<user_hold_inactive idx="1" perm="">on</user_hold_inactive>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-07-04T07:52:44Z

Gigaset Dennis: /* Multiple Instances */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|100x100px|dect_provapp_logo.png/|dect_provapp_logo.png/]] [https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 136100 sr3

* innovaphone V15r1 final
* Gigaset Nx70 V2.62.1

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. The Port must be unique and must not be assigned twice. Don't forget to forward the Port in Reverse Proxy from 5060/5061 to your configured Port.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136100 sr3 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - sr2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-07-04T05:47:54Z

Gigaset Dennis: /* 142001 sr1 */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[[Image:Gigaset-DeskPhoneApp-Logo.png|100px|gigaset-deskphoneapp-logo.png/|gigaset-deskphoneapp-logo.png/]]
[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phones into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

===Multi-PBX ready===




n.a.

===Cloud ready===



YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 142001 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' Unlike the Gigaset Provisioning App, for the SIP realm, a dedicated forwarding rule for the AP must be configured on the reverse proxy! We therefore recommend using port 5060 for the DeskPhone Provisioning app and a different port for the DECT Provisioning app if both apps are to be used in parallel.

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 142001 sr1 ===
- Startversion 

==Known Problems==

=== MOH not working ===
put this parameeter in the custom phone settings part:

<user_hold_inactive idx="1" perm="">on</user_hold_inactive>

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Feature-Control-App - Gigaset - Partner App

2025-06-30T14:49:42Z

Gigaset Dennis: /* Application versions used for interop testing */

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-06-30T14:49:13Z

Gigaset Dennis: /* Application versions used for interop testing */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|100x100px|dect_provapp_logo.png/|dect_provapp_logo.png/]] [https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 136100 sr3

* innovaphone V15r1 final
* Gigaset Nx70 V2.62.1

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. You can use one SIP-Realm for all APP-Instances and maybee DeskPhone Provisioning. The Port must be unique and must not be assigned twice.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136100 sr3 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - sr2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-06-30T14:47:41Z

Gigaset Dennis: /* Application versions used for interop testing */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[[Image:Gigaset-DeskPhoneApp-Logo.png|100px|gigaset-deskphoneapp-logo.png/]]
[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phones into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

===Multi-PBX ready===




n.a.

===Cloud ready===



YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 142001 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' Unlike the Gigaset Provisioning App, for the SIP realm, a dedicated forwarding rule for the AP must be configured on the reverse proxy! We therefore recommend using port 5060 for the DeskPhone Provisioning app and a different port for the DECT Provisioning app if both apps are to be used in parallel.

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 142001 sr1 ===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-06-30T14:46:52Z

Gigaset Dennis: /* 136097 - sr2.7 */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|100x100px|dect_provapp_logo.png/]] [https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 13r3 136100 sr3

* innovaphone V15r1 final
* Gigaset Nx70 V2.62.1

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. You can use one SIP-Realm for all APP-Instances and maybee DeskPhone Provisioning. The Port must be unique and must not be assigned twice.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136100 sr3 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - sr2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-06-30T12:55:08Z

Gigaset Dennis: /* Product Name */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|100x100px]] [https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 13r3 136097 sr2.7

* innovaphone V15r1 final
* Gigaset Nx70 V2.62.1

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. You can use one SIP-Realm for all APP-Instances and maybee DeskPhone Provisioning. The Port must be unique and must not be assigned twice.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136097 - sr2.7 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - SR2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-06-30T12:54:02Z

Gigaset Dennis: /* Product Name */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[index.php?title=File:DECT_ProvAPP_logo.png|dect_provapp_logo.png/|alt=dect_provapp_logo.png/]][https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 13r3 136097 sr2.7

* innovaphone V15r1 final
* Gigaset Nx70 V2.62.1

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. You can use one SIP-Realm for all APP-Instances and maybee DeskPhone Provisioning. The Port must be unique and must not be assigned twice.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136097 - sr2.7 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - SR2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-06-30T12:52:29Z

Gigaset Dennis: /* Certification Status */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|left|frameless|dect_provapp_logo.png/|dect_provapp_logo.png/]]
[https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 13r3 136097 sr2.7

* innovaphone V15r1 final
* Gigaset Nx70 V2.62.1

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. You can use one SIP-Realm for all APP-Instances and maybee DeskPhone Provisioning. The Port must be unique and must not be assigned twice.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136097 - sr2.7 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - SR2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-06-30T12:52:17Z

Gigaset Dennis: /* Certification Status */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|left|frameless|dect_provapp_logo.png/]]
[https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 13r3 136097 sr2.7

* innovaphone V15r1 final
* Gigaset Nx70 V2.62.1

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. You can use one SIP-Realm for all APP-Instances and maybee DeskPhone Provisioning. The Port must be unique and must not be assigned twice.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136097 - sr2.7 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - SR2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-06-30T12:52:04Z

Gigaset Dennis: /* Product Name */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==

[[File:DECT ProvAPP logo.png|left|frameless]]
[https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 13r3 136097 sr2.7

* innovaphone V15r1 final
* Gigaset Nx70 V2.62.1

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. You can use one SIP-Realm for all APP-Instances and maybee DeskPhone Provisioning. The Port must be unique and must not be assigned twice.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136097 - sr2.7 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - SR2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

File:DECT ProvAPP logo.png

2025-06-30T12:51:14Z

Gigaset Dennis:

DECT_ProvAPP_logo

Howto:Gigaset-Feature-Control-App - Gigaset - Partner App

2025-06-30T06:35:00Z

Gigaset Dennis: /* Cloud ready */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[https://www.gigaset.com Gigaset] Gigaset-Feature-Control-App

==Certification Status==


{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Feature-Control App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* synchronise and configure innovaphone Features via Gigaset Handsets

With the Gigaset Feature Control App it is possible to configure and set innovaphone features

* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

===Multi-PBX ready===




YES

===Cloud ready===



YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset Provisioning-App - 13r3 136097 sr2.7

* innovaphone V15r1 final
* Gigaset Nx70 V2.62.1

==Configuration==



=== Install the App ===

after installing the App you must open it one time and configure what you want to see.

* Diversion: see actual call diversion, set/change/activate/deactivate targets for Diversion Always.
* DiversionExpert: extend the Diversion menu by Diversion Busy and on No response.
* Group: Group: show, join and leave Groups. static Groups are shown on buttom of the list with an lock icon.
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working. If Working is not configured, this option is greyed out
{| class="wikitable"
|+
![[File:Featurecontrol start.png|frameless|595x595px|featurecontrol_start.png/]]
![[File:Featurecontrol configured.png|frameless|595x595px|featurecontrol_configured.png/]]
|}
changes will be saved automatically.

if needed you can copy the Link.

in default the App will read all users with the "*" wildcard. if you need to limit the users which will be read out it can be changed.

'''<big>!After this initial configuration it is IMPORTANT to restart the Gigaset Provisioning App so that the connection to the Gigaset Feature Control App is recognized.!</big>'''
{| class="wikitable"
|+
![[File:ProvApp featurecontrol1.png|center|frameless|532x532px|provapp_featurecontrol1.png/]]
![[File:ProvApp featurecontrol2.png|center|frameless|532x532px|provapp_featurecontrol2.png/]]
![[File:ProvApp featurecontrol3.png|center|frameless|532x532px|provapp_featurecontrol3.png/]]
|}
With activating this option the connection to Feature Control App will automatically activating into Nx70 via Provisioning. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

===1101 - sr1 - final===
- Startversion 

==Known Problems==

 

== Related Articles ==
* [[Howto:Gigaset-Provisioning-App - Gigaset - Partner App]]
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-06-30T06:33:45Z

Gigaset Dennis: /* Update Notice */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phones into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

===Multi-PBX ready===




n.a.

===Cloud ready===



YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 1108 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' Unlike the Gigaset Provisioning App, for the SIP realm, a dedicated forwarding rule for the AP must be configured on the reverse proxy! We therefore recommend using port 5060 for the DeskPhone Provisioning app and a different port for the DECT Provisioning app if both apps are to be used in parallel.

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

===1112 - sr1===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-Provisioning-App - Gigaset - Partner App

2025-06-30T06:21:59Z

Gigaset Dennis: /* Multi-PBX ready */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[https://www.gigaset.com Gigaset] Gigaset-Provisioning-App

==Certification Status==



{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed December 2022.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==



<table>
<tr>
<tr>
<td colspan="5">Gigaset-Provisioning App supports:</td>
</tr>
<td colspan="5">DECT IP PRO</td>
</tr>
<tr>
<td>N870 [[Image:N870.png‎|250px|n870.png/|n870.png/]]</td>
<td>
- IP DECT Multicell System 
- max. number basestations: 6000 
- max. number handsets: 20000 
- max. number parallel Calls: 6000 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N870 N870]
 
<td></td>
<td>N670 [[Image:N670_Mini_Multicell_EN.png‎|250px|n670_mini_multicell_en.png/|n670_mini_multicell_en.png/]]</td>
<td>
- IP DECT Singlecell and Mini-Multicell System 
- max. number basestations: 3 
- max. number handsets: 20 
- max. number parallel Calls: 8 
for further information see: 
[https://teamwork.gigaset.com/gigawiki/display/GPPPO/N670 N670]
 
</tr>
</table>



The Gigaset Provisioning App integrates the Gigaset Single-, MiniMulti and Multicell Systems into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset system.

==Functions==




* Add / Remove Gigaset handset
* Configure the Phonebook on Gigaset Environment

With the Gigaset Provisioning App it is possible to automatically add and remove DECT devices via IPUI provisioning on the Gigaset Nx70 IP DECT.
In addition, the LDAP configuration can be provisioned.

===Multi-PBX ready===




YES

===Cloud ready===




YES

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi (since SR1)

==Licensing==


No license is required for this app

==Prerequisites==


None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V13r3
* innovaphone V14r2
* innovaphone V15r1

===Application versions used for interop testing===


* Gigaset Provisioning-App - 13r3 136097 sr2.7

* innovaphone V15r1 final
* Gigaset Nx70 V2.62.1

==Configuration==




===Install the App===

===Gigaset - Provisoning - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset Provisioning App.
For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy should be activated or not. 

==== Gigaset settings ====
'''There are two different ways to configure provisioing from this app to the gigaset integrator. '''

The '''simple way is http'''. Therefore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the IP address of the integrator, the admin password and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Provisioning via http is quit simple to configure, but has a few disadvantages: you can't be logged in on WebUi at the same time and the App Platform must reachable by IP-Address from Gigaset Integrator, and vise versa. 

That's why we implemented the '''second connection method via SIP'''. 
Therfore you have to enter the MAC ID (MAC address plus 4-digit code, can be found on the web UI under Status or on the integrator's box),
the SIP Realm of the App Platfrom, the App Platfrom FQDN, App Platform SIP- or SIP-TLS Port and additionally a sip username and password of your choice!
of course also the admin password from the integrator and select the DECT frequency. You can also define an alternative open dect registration time window (default 300s).
Advantages of the provisioning via SIP is that you can be logged in into the WebUi in paralell and this will also work e.g. for cloud environments and other scenarios where PBX and Gigaset Integrator are not into the same routed network. 

If the Admin Password does not match the one assigned, it would be overwritten in the next step, during the 1st provisioning with the one entered here. 

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. You can use one SIP-Realm for all APP-Instances and maybee DeskPhone Provisioning. The Port must be unique and must not be assigned twice.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

* Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

=== 136097 - sr2.7 ===
'''Note: The app must be opened after migration, save configuration and closed, after that open again!'''

==== Innovaphone System Settings ====

* Mailbox configuration

==== Gigaset System Settings ====

* SIP LED status display
* ProxyPort for SIP connection via reverse proxy or multiple instances

==== Directory settings ====

* Change of "Required" definition in phonebook entry input fields
* Phonebook contacts App
* Multiple selection of phonebooks
* configuration of phonebook and INT key

==== Advanced settings ====

* Loading already provisioned phones into the app database
* Connection to the Gigaset Feature Control App

and bugfixing and feature enhancements

===136036 - SR2===
- Increase paketsize for receiving SIP Request in App Service

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string

===136017 - final===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-06-25T10:05:50Z

Gigaset Dennis: /* Advanced settings */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==




This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phnes into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 1108 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' Unlike the Gigaset Provisioning App, for the SIP realm, a dedicated forwarding rule for the AP must be configured on the reverse proxy! We therefore recommend using port 5060 for the DeskPhone Provisioning app and a different port for the DECT Provisioning app if both apps are to be used in parallel.

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

===1111 - sr1===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-06-25T10:05:29Z

Gigaset Dennis: /* phone book settings */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==




This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phnes into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 1108 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' Unlike the Gigaset Provisioning App, for the SIP realm, a dedicated forwarding rule for the AP must be configured on the reverse proxy! We therefore recommend using port 5060 for the DeskPhone Provisioning app and a different port for the DECT Provisioning app if both apps are to be used in parallel.

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

===1111 - sr1===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-06-25T10:04:48Z

Gigaset Dennis: /* Gigaset - DeskPhone - App */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==




This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phnes into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 1108 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' Unlike the Gigaset Provisioning App, for the SIP realm, a dedicated forwarding rule for the AP must be configured on the reverse proxy! We therefore recommend using port 5060 for the DeskPhone Provisioning app and a different port for the DECT Provisioning app if both apps are to be used in parallel.

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

===1111 - sr1===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-06-25T10:01:42Z

Gigaset Dennis: /* Advanced settings */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==




This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phnes into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 1108 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' Unlike the Gigaset Provisioning App, for the SIP realm, a dedicated forwarding rule for the AP must be configured on the reverse proxy! We therefore recommend using port 5060 for the DeskPhone Provisioning app and a different port for the DECT Provisioning app if both apps are to be used in parallel.

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

===1111 - sr1===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-06-25T09:59:33Z

Gigaset Dennis: /* Release Notes */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==




This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phnes into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

a PBX Object DTMF Features must be configured, with activated "Autocomplete '#'"

at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 1108 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' Unlike the Gigaset Provisioning App, for the SIP realm, a dedicated forwarding rule for the AP must be configured on the reverse proxy! We therefore recommend using port 5060 for the DeskPhone Provisioning app and a different port for the DECT Provisioning app if both apps are to be used in parallel.

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px|deskphone_users_admin.png/]][[File:DeskPhone Devices1.png|frameless|900x900px|deskphone_devices1.png/]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px|deskphone_web-ui.png/]][[File:DeskPhone Devices2.png|frameless|900x900px|deskphone_devices2.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

===1111 - sr1===
- Startversion 

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-06-25T09:54:59Z

Gigaset Dennis: /* custom provisioning settings */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==




This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phnes into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 1108 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

'''Please note:''' Unlike the Gigaset Provisioning App, for the SIP realm, a dedicated forwarding rule for the AP must be configured on the reverse proxy! We therefore recommend using port 5060 for the DeskPhone Provisioning app and a different port for the DECT Provisioning app if both apps are to be used in parallel.

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px|deskphone_phonebook_settings1.png/]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px|deskphone_phonebook_settings2.png/]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px|deskphone_phonebook_settings_contacts.png/]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px|deskphone_custom_settings.png/]]

 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS. The fact that the Copy Link button is not displayed is a restriction in the innovaphone SDK for unsecure connections.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path: The app generates a provisioning path from its data. This path does not change as long as you do not regenerate a new secret. Copy this path and paste it on every new phone, you have to copy the Provisioning URL into the phone via Web-Ui. Setup --> Advanced --> Update --> Setting URL: copy it here and apply. Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advanced --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[File:DeskPhone Users Admin.png|frameless|883x883px]][[File:DeskPhone Devices1.png|frameless|900x900px]]

[[File:DeskPhone Web-Ui.png|frameless|790x790px]][[File:DeskPhone Devices2.png|frameless|900x900px]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

===136017 - final===
- Startversion 

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string 
===136036 - SR2===
- Increase paketsize for receiving SIP Request in App Service

=== 136097 - sr2.7 ===
Note: The app must be opened after migration, save configuration and close, after that open again!

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

File:DeskPhone Devices2.png

2025-06-25T09:35:12Z

Gigaset Dennis:

DeskPhone Devices2

File:DeskPhone Devices1.png

2025-06-25T09:30:15Z

Gigaset Dennis:

DeskPhone Devices1

File:DeskPhone Web-Ui.png

2025-06-25T09:29:28Z

Gigaset Dennis:

DeskPhone Web-Ui

File:DeskPhone Users Admin.png

2025-06-25T09:22:45Z

Gigaset Dennis:

DeskPhone Users Admin

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-06-25T08:37:03Z

Gigaset Dennis: /* number formatting */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==




This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phnes into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 1108 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px|deskphone_gigaset_settings.png/]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px|deskphone_number_formatting.png/]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px|deskphone_key_settings1.png/]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px|deskphone_key_settings2.png/]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px|deskphone_pbxmenu_settings.png/]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also, or deactivate. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== phone book settings ====
Under Phonebook settings you can activate sync for a phonebook.
{| class="wikitable"
|+
![[File:DeskPhone phonebook settings1.png|frameless|555x555px]]
![[File:DeskPhone phonebook settings2.png|frameless|542x542px]]
|}
there are three different phone books available, you can configure only one at a time. the same for all three, first thing to choose is phone book key and set a name that will be displayed on the key.

# the standard LDAP directory of the innovaphone PBX (PBX0), which is also integrated in PBX menu. Please enter the IP address, port and previously created access data for the innovaphone LDAP.
# LDAP server where you manuelly enter all parameters.
# Contacts APP, enter the neccessary parameters:
#* phone book key : F3 (default)
#* Phonebook key name: name that will be displayed on the key
#* Host : innoapp.domain.de (address of the AP)
#* Port : 636
#* TLS : yes
#* LDAP search base : dc=entries
#* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
#* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
#* Name filter : (|(cn=%)(sn=%))
#* Number filter : (metaSearchNumber=%)
#* all other entries as shown in below screenshot are preconfigured

[[File:DeskPhone phonebook settings Contacts.png|frameless|762x762px]] 

==== custom provisioning settings ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find an overview of provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Desktop Phone Settings] '''

[[File:DeskPhone custom settings.png|frameless|545x545px]]

 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 

==== Advanced settings ====

* "Reload Gigaset Devices" will be reload all Gigaset DeskPhones from Devices List. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed.
* Execute Provisioning NOW will send a SIP-Notify to every connected Phone to force them to pull again the Provisioning File from Provisioning App.
* Firmware URLs: if you want to Update DeskPhone Firmware by the Provisioning App enter here a Web Url where the Phone can download it. e.g. path from Gigaset Wiki Firmware File.
* provisioning via HTTP instead of HTTPS: Gigaset DeskPhones does '''NOT support self signed certificates!''' if you have no official sigend certificates, force the App to provide a HTTP Link insted of HTTPS.
* generate new secret: if needed you can generate a new secret. or if you have to reinstall the app, you can copy your previously used secret in.
* provisioning path:

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

===Add Devices to User and start Provisioning===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset + ''APP-Name''" in the manufacturer selection field and then enter the MAC adress of the phone.
You can find the MAC of the phone on the box, under the phone or by pressing settings --> Information (6) --> System Info (2) on the phone.

After you have saved the new phone, you have to copy the Provisioning URL into the phone via Web-Ui.

Setup --> Advacned --> Update --> Setting URL: copy it here and apply.

Afterwards type on the phone: Settings --> Maintenance (5) --> Synchronize Settings (4) --> Ok

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

===136017 - final===
- Startversion 

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string 
===136036 - SR2===
- Increase paketsize for receiving SIP Request in App Service

=== 136097 - sr2.7 ===
Note: The app must be opened after migration, save configuration and close, after that open again!

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

File:DeskPhone custom settings.png

2025-06-25T07:44:40Z

Gigaset Dennis:

DeskPhone custom settings

File:DeskPhone phonebook settings Contacts.png

2025-06-25T07:31:09Z

Gigaset Dennis:

DeskPhone phonebook settings Contacts

File:DeskPhone phonebook settings2.png

2025-06-25T07:26:25Z

Gigaset Dennis:

DeskPhone phonebook settings2

File:DeskPhone phonebook settings1.png

2025-06-25T07:25:48Z

Gigaset Dennis:

DeskPhone phonebook settings1

Howto:Gigaset-DeskPhone-App - Gigaset - Partner App

2025-06-25T06:54:07Z

Gigaset Dennis: /* innovaphone settings */

[[Image:Gigaset-logo.png|200px|right|gigaset-logo.png/|gigaset-logo.png/]]

==Product Name==


[https://www.gigaset.com Gigaset] Gigaset-DeskPhone-App

==Certification Status==




This App has been listed July 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
{{Category:3rdParty_Terminal_Devices}}
[[Category:3rdParty Terminal Devices|{{PAGENAME}}]]

==Vendor==



[[Image:Gigaset-LOGO.png|150px|gigaset-logo.png/|gigaset-logo.png/]]



With innovative communication solutions from Gigaset professional, your organisation can unlock its true potential and stay ahead of the competition.
Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products.
With Gigaset professional, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based service providers.

[https://www.gigaset.com/pro/en_en/ Gigaset - Pro]

==Description==

{| class="wikitable"
| colspan="5" |Gigaset-DeskPhone App supports:
!
!
!
|-
| colspan="5" |DeskPhone P-Series
!
!
!
|-
!
!P710 IP PRO
!P810 IP PRO
!P810B IP PRO
!P820 IP PRO
!P825 IP PRO
!P850W IP PRO
!P855BW IP PRO
|-
!
![[File:P710.png|frameless|p710.png/|p710.png/]]
! colspan="2" |[[File:P810.png|frameless|p810.png/|p810.png/]]
! colspan="2" |[[File:P82x.png|frameless|360x360px|p82x.png/|p82x.png/]]
! colspan="2" |[[File:P85x.png|frameless|358x358px|p85x.png/|p85x.png/]]
|-
|
|
| colspan="2" |
| colspan="2" |
| colspan="2" |
|-
|Display
|2,8" TFT colour
| colspan="2" |3,36" TFT colour
| colspan="2" |5" TFT colour
| colspan="2" |5" TFT colour
|-
|Resolution (pixels)
|320 x 240
| colspan="2" |320 x 240
| colspan="2" |480 x 272
| colspan="2" |480 x 272
|-
|Tiltable display
| -
| colspan="2" | -
| -
|Yes
| -
|Yes
|-
|LAN switch
|2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
| colspan="2" |2 ports, Gbit
|-
|PoE
|IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 2
| colspan="2" |IEEE 802.3af, class 3
| colspan="2" |IEEE 802.3af, class 3
|-
|IP
|IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
| colspan="2" |IPv4 & IPv6
|-
|WLAN IEEE 802.11n/ac
| -
| colspan="2" | -
| colspan="2" | -
| colspan="2" |Yes
|-
|Bluetooth
| -
| -
|Yes
| colspan="2" | -
| -
|Yes
|-
|Headset connection via
|EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
| colspan="2" |EHS/DHSG/RJ9 interface
|-
|Function keys
|4 self labeling
| colspan="2" |4 (12) self labeling
| colspan="2" |8 (28) self labeling
| colspan="2" |10 (36) self labeling
|-
|G.711 A-law, µ-law

G.722 (wideband)

G.726, G.729AB, GSM 6.10 (FR)
|
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|-
|Soft-keys
|4
| colspan="2" |4
| colspan="2" |4
| colspan="2" |4
|-
|SIP accounts
|6
| colspan="2" |12
| colspan="2" |12
| colspan="2" |12
|-
|USB
|No
| colspan="2" |1
| colspan="2" |1
|2
|1
|-
|P800 KEY PRO support
|No
| colspan="2" |via USB
| colspan="2" |via USB
| colspan="2" |via USB
|-
|GRAPE (Redirect and Provisioning)
|Yes
| colspan="2" |Yes
| colspan="2" |Yes
| colspan="2" |Yes
|}


The Gigaset DeskPhone App integrates the Gigaset P-Series IP PRO Phnes into the innovaphone PBX environment.
After the initial setup, user and phonebook management can be done from the innovaphone myApps environment,
so that no further activities need to be performed on the Gigaset Phones.

==Functions==




* Add / Remove Gigaset DeskPhones
* Configure the Phonebook, keys and PBX Menue on Gigaset DeskPhones

With the Gigaset DeskPhone App it is possible to automatically add and remove DeskPhones.
In addition, the Phonebook, keys and PBX Menue configuration can be provisioned.

== Provided APIs ==




* Websocket
* AdminApi
* TableUsers
* Services
* PbxApi

==Licensing==


No license is required for this app

==Prerequisites==


For BLF key signaling and pick-up a Group is needed where all phones are member of and logged in.

None (at least knowledge about installing an App on the AP Platform and adding the App Object via PBX Manager)

==Versions==


===Compatible innovaphone firmware versions===

* innovaphone V14r2
* innovaphone V15r1 final

===Application versions used for interop testing===


* Gigaset DeskPhone-App - 1108 sr1

* innovaphone V15r1 final
* Gigaset Desktop IP PRO 10.1.198.16

==Configuration==


===Install the App===

===Gigaset - DeskPhone - App===

==== innovaphone settings ====
As an admin, create the environment settings in the Gigaset DeskPhone App.

For the innovaphone PBX, enter the domain, the IP address of the PBX or the FQDN, the SIP- or SIP-TLS Port, the MasterPBX-Name and the PBX password. You can also set Logname or E164 as an alternative, when DN is not set. If you want to show VoiceMail Messages into Phone Display enter the VoiceMail Number. Also define if reverse proxy and/or STUN Server should be activated or not and configure it accordingly. 

[[File:DeskPhone inno settings.png|frameless|600x600px|deskphone_inno_settings.png/]]

==== Gigaset settings ====
Enter the parameters for the phones to reach the App Platform. SIP realm and App Platform adress as an IP adress or FQDN. Also SIP port and protocol. if you need other SIP port then 5060/5061 via reverse Proxy, maybee if you use Gigaset DECT Provsioing App in paralell, enter it here. Port to Reverse Proxy still stays as 5060/5061.

Username and password will be set for the phones web-ui. the phone connects via SIP with the App Platform, therefore the SIP-Password is needed. You can generate a random Password by uses the button below.

If activating the additional admin mode, only basic settings will be shown in the web UI. After entering the administrator mode password, the complete admin web UI of the phone will be unlocked again.

[[File:DeskPhone gigaset settings.png|frameless|600x600px]]

==== number formatting ====
access code, prefixes, country and area code will be automatically read from the system.

this settings are not used by the phone at the moment.

[[File:DeskPhone number formatting.png|frameless|600x600px]]

==== key settings ====
This DeskPhone app reads the user's key configuration in two places. 1. Configured keys of the type: Dial and Partner

and 2. The user's favorites.

You can choose the order in which these two are displayed on the phone:

* Favorites first, then keys
* Keys first, then favorites
* Do not provision any changes

[[File:DeskPhone key settings1.png|frameless|543x543px]]

and you can choose where these keys should start on the phone:

* Ocupy from first page
* Occupy from second page
* Assign to key module
* Do not provision any changes

[[File:DeskPhone key settings2.png|frameless|547x547px]]

==== PBX menu settings ====
DekPhone App will automatically provide a PBX menu to the phones, like Gigaset Feature Control App does for Gigaset DECT. [[Howto:Gigaset-Feature-Control-App - Gigaset - Partner App]]

* Directory: will provide the local innovaphone LDAP contacts for dialing
* Diversion: see actual call diversion, set/change/activate/deactivate Diversion targets for Always, Busy and on No response.
* Group: show, join and leave Groups
* Presence: see actual Presence, change Presence to Online/Away/Busy/DND
* Working: see actual status of working and Start/Stop working

[[File:DeskPhone pbxmenu settings.png|frameless|600x600px]]

* advanced call forwarding: extend the Diversion menu by Diversion Busy and on No response.
* static groups: static Groups are shown on buttom of the list.
* function key: F4 as default, but you can choose F1-F3 also. this are they keys below the display of the phone.
* context sensitivity of the function key: e.g. on F4 normally info button is displayed when info messages are present, and into info menu the PBX menu button will shown until all mssages ar read, which this switch you can deactivate this behavior.
* menu name: this name will be displayed on the previously selected key.

==== Directory settings ====
Under Phonebook settings you can activate sync for three different phonebooks. 1.st the standard LDAP directory of the innovaphone PBX (PBX0).
or alternatively enter all parameters manually according to the LDAP server used.
Please enter the IP address, port and previously created access data for the innovaphone LDAP. You can also define Contacts APP ([[#Contacts APP|Howto:Gigaset-Provisioning-App - Gigaset - Partner App#Contacts APP]]) or any other LDAP Directory in paralell.
In addition, you can now select which phone book should be selected on the phonebook key and which on the INT key. You can also select which one should be used for reverse lookup. 

==== Phone number formatting ====
Call number formatting reads access code and prefixes from the pbx or you can define it manually. 
This is used for reverse lookup and call settings. you can change more call settings manually or via own provisioning parameters. 
If you activate wild carding and enter your internal number length and Emergencey Numbers, the Gigaset DECT System will wildcarding your phone number search into the phonebook.
for example: the access code will be stripped and then *4989123 is searched for instead of 004989123, or *89123 is searched instead of 089123. 

==== provisioning parameters in XML format ====
You have the possibility to add provisioning parameters by your own in xml strings. You can find all provisioning parameters here: 
'''[https://teamwork.gigaset.com/gigawiki/display/GPPPO/FAQ+-+Auto+provisioning%3A+Parameters Gigaset Provisioing Parameters] '''
 
please have in mind, that you have to replace special signs with placeholders: 
& – '&amp'; 
‘ – '&apos'; 
< – '&lt'; 
> – '&gt'; 
” – '&quot'; 
Ä - '&#196'; 
Ö - '&#214'; 
Ü - '&#220'; 
ä - '&#228'; 
ö - '&#246'; 
ü - '&#252'; 
ß - '&#223'; 
 
here are a few examples for popular provisioning parameters: 
<param name="DmGlobal.0.SuotaEnable" value="1" /> --> Enable Software Update over the Air for Gigaset Handsets 
<param name="hs.@.DirectAccessDir" value="1"/> --> change Directory Access Key to Local Directory 
<param name="hs.@.IntKeyDir" value="10"/> --> change Int Key to LDAP Directory 
<param name="hs.@.ShowMissedCalls" value="0" /> --> deactivates LED signaling for Missed Calls 
<param name="hs.@.ShowMissedAlarms" value="0" /> --> deactivates LED signaling for Missed Alarms 
<param name="hs.@.ShowMissedNetAM" value="0" /> --> deactivates LED signaling for Missed Voicemails 
 

==== Advanced settings ====
"Reload Gigaset Devices" will be reload all Gigaset Handsets from Devices List and generate a new Provisioning File. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Send Button, when after Reload "0 Devices" is shown, check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

if you have Gigaset Feature Control App installed and configured this settings are not longer greyed out. With Gigaset Feature Control App you can set your diversions and presence into PBX. You can also activate or deactivate your group memberships and start or stop your working time recording. Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

Click on the Save icon to save the entered configuration. The app generates a provisioning path from the data.
This path does not change as long as you do not change the MAC-ID.
Copy this path and paste it on the Gigaset Integrator under Settings --> System --> Provisioning and configuration.
Execute the first provisioning via the button "Start Auto Configuration" and log out of the web interface,
because as long as you are logged in, no provisioning can be performed by the app! 

<gallery>
Innovaphone GigasetApp Admin2.0 HTTP.png|innovaphone_gigasetapp_admin2.0_http.png/|innovaphone_gigasetapp_admin2.0_http.png/
Innovaphone GigasetApp Admin2.0 SIP RVP TLS.png|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/|innovaphone_gigasetapp_admin2.0_sip_rvp_tls.png/
</gallery>

{| class="wikitable" style="margin-top:auto;margin-top: 0px;"
|
[[File:Innovaphone gigasetapp http.png|alt=innovaphone_gigasetapp_http|innovaphone_gigasetapp_http.png/|innovaphone_gigasetapp_http.png/]]
|
[[File:Innovaphone gigasetapp sip tls rp.png|alt=innovaphone_gigasetapp_sip_rvp_tls|innovaphone_gigasetapp_sip_tls_rp.png/|innovaphone_gigasetapp_sip_tls_rp.png/]]
|}
 

===Add Devices to User===

Now create new end devices as usual via UserAdmin or the Profile app. Select "Gigaset" in the manufacturer selection field and then enter the IPUI of the handset instead of the MAC address.
You can find the IPUI of the handset on the box, in the battery compartment or by switching to the menu on the handset with the right button and typing "*#06#".
Now the IPUI is displayed in the top line.

After you have saved the new handset, Gigaset Provisioning will automatically transfer the account to the integrator and start the login window for 5 minutes.
Now you can register the new handset with the default PIN "0000".

If you want to trigger provisioning again, e.g. to open the login window again, press the Save button in the Admin area of the Gigaset Provisioning app again.
The successful transfer is indicated by a message.
If the provisioning was not successful, this is also displayed.
This can have 2 reasons, either you are still logged in on the integrator in the background
or you have changed the admin password on the integrator in the meantime and have not stored the new one in the settings of the app.

[[Image:innovaphone_GigasetApp_User.png|innovaphone_gigasetapp_user.png/|innovaphone_gigasetapp_user.png/]]

===Usage over ReverseProxy===
As you can see, the app provides a small SIP server. For this SIP server, a SIP realm should be used that is not used in any other system in the environment.
As an example: If the SIP realm / system domain of the environment is "example.com", "gigaset.example.com" could be used as the SIP realm for the App Service. The advantage now is that we can enter this domain on the reverse proxy and direct it from there to the SIP port of the App Service.

From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings. see chapter below.

[[Image:Gigaset-rvp-all.png|gigaset-rvp-all.png/|gigaset-rvp-all.png/]]

===Multiple Instances===
From 136097 onwards we added the possibilty to activate Reverse Proxy support for multiple instances directly in the settings.

If you want to run multiple instances of the app on one AppPlatform, the local SIP ports of the app service must not overlap. This means that different ports must be used for SIP provisioning in each app service. The distinction can be made in the reverse proxy on the basis of the SIP realm used. 
If the local SIP port of the app is e.g. 5062, but the reverse proxy can only be reached via port 5060/5061. An outbound proxy must also be distributed to the DECT Manager. Therefore you can now activate ''"Enable Reverse Proxy Support"'' and enter seperate Ports for Connecting to the Reverse Proxy and connecting from Reverse Proxy to the APP Platform. You can use one SIP-Realm for all APP-Instances and maybee DeskPhone Provisioning. The Port must be unique and must not be assigned twice.

[[File:Innovaphone gigasetapp rp-port example.png|innovaphone_gigasetapp_rp-port_example.png/|innovaphone_gigasetapp_rp-port_example.png/]]
 

=== Directory Settings ===
After activating directory synchronisation you have the possibility to activate and configure thre sources simultaneously: innovaphone LDAP directory, any other LDAP directory and innovaphone myContacts APP.

[[File:Innovaphone gigasetapp ldaplokal.png|frameless|580x580px|innovaphone_gigasetapp_ldaplokal.png/|innovaphone_gigasetapp_ldaplokal.png/]]

fill in the needed data like host, Port and Credentials.

After all phonebooks, and maybee Gigaset Feature Controll App, are configured you can choose which ones will be used for phonebook key, INT key and Reverse Lookup.

[[File:Innovaphone gigasetapp directory settings.png|frameless|580x580px|innovaphone_gigasetapp_directory_settings.png/|innovaphone_gigasetapp_directory_settings.png/]]

===Contacts APP===
Use innovaphone Contacts App for forward search and reverse lookup from Gigaset Handsets
====Requirements====
* Gigaset firmware V2.59 or higher (supports new provisioning parameter <param name="LDAPDir.0.BlankFilter" value="(metaSearchNumber=0*)"/> )
* for Reverse Lookup number formatting in Contacts has to be '''without''' +49 - for example 02871 91-0 instead of +49 2871 91-0 otherwise reverse lookup will not work. For search and dialing this doesn't matter..
====Configuration====
* Host : apps.company.tld (address of the AP)
* Port : 636
* TLS : yes/no
* LDAP : dc=entries
* Username : [from PBX-Manager / AP Contacts / Change Configuration / User (LDAP)]
* Password : [from PBX-Manager / AP Contacts / Change Configuration / Password (LDAP)]
* Name filter : (cn=%) or (|(cn=%)(sn=%))
* Number filter : (metaSearchNumber=%)
* number format : +* (default) or 0*
* all other entries as shown in below screenshot are preconfigured

[[File:Innovaphone gigasetapp mycontacts.png|1182x1182px|innovaphone_gigasetapp_mycontacts.png/|innovaphone_gigasetapp_mycontacts.png/]]

[[Image:PBX Manager Contacts Parameter.png|750px|pbx_manager_contacts_parameter.png/|pbx_manager_contacts_parameter.png/]] 

===Forward lookup on different Nodes===
In some cases internal PBX Users are in different Nodes. When searching on a Handset for internal PBX Users the Result won't show the Nodeprefix for the Users - therefore the Calls would get lost and not reach the right Destination. For this to work you can either use a Meta Directory or an innovaphone PBX for use as Phone Book only.

Use of an innovaphone PBX as Phone Book:
You can use an additional innovaphone PBX which replicates all the Users from the Master PBX with type "Active Directory Replication", this way you're able to define the nodes within the extension field.
It's important here to also define the guid for the Users, this Configuration will look like this then:

[[Image:gigaset-forward-lookup-nodes.png|750px|gigaset-forward-lookup-nodes.png/|gigaset-forward-lookup-nodes.png/]] 

At last: You have to set the phone book PBX as your target phone book at the phone book settings

=== Advanced settings ===

Reload Gigaset devices : this can e.g. become necessary if the app has been uninstalled and is reinstalled, to collect all previously configured handsets from the system. Devices will be reloaded and provisioning file new generated. Keyword is the APP-Name, which is also inserted into the Devices. Wildcards are allowed. Don't press Save and Sending Button, when after Reload "0 Devices" is shown. check the keyword carefully. otherwise it could happen that all your Handsets are deleted and you have to register them again.

Gigaset Feature Control APP connection : with Gigaset Control App you can set your diversions and presence into PBX.\n You can also activate or deactivate your group memberships and start or stop your working time recording.\n Longname will be shown in Info Center and Settings. Shortname is shown on Feature Key if configured.

==Release Notes==
===Update Notice===

Even though this should be the standard procedure, we would still like to point this out. 
Before installing an update, we recommend backing up the PBX and the Gigaset application on the application platform so that a rollback of the configuration is possible.

===136017 - final===
- Startversion 

===136035 - sr1===
====GUI and App====
- Change App Icon and Logo 
- Support more languages 

==== Innovaphone System Settings ====
- Add Configuration for SIP Port of PBX 
- Add Checkmark for TLS 
- Add Configuration for PBX Name of Master PBX (required after Update) 
- Add Configuration for Usage of Longname or Number instead no Displayname is availabe. 
- Add Checkmark "ReverseProxy" for authorization of DECT Devices over ReverseProxy 

====Gigaset System Settings====
With the update, you have the option to run the Gigaset app as a small SIP server. This is necessary to register the transmitter with the app via a special SIP profile. The registration is done with a separate SIP domain directly on the AppPlatform without registering via the PBX. This makes it possible to run the app via the reverse proxy on Cloud PBX environments. 
- Add Registration time for DECT Device Register 
- Add New Option "Connect via SIP" instead of http 
- implementation of small SIP server methods "Register" , "Check Sync" 
- Add Configuration for Provisiong SIP Domain (different from PBX Domain) 
- Add Configuration for SIP Port of App Platform 
- Add Checkmark for TLS 
- Add Username for SIP Authentication on App Platform 
- Add Password for SIP Authentication on App Platform 
- Add the possibility of specifying the prefixes and internal number length, for phone number formatting, based on the innovapone configuration 
- Add Checkmark for wildcarding, so that reverse lookup in Phonebooks works independent of the saved format 
- Add the possibility of specifying emergency numbers 
- Add a field for adding individual provisioning parameters as an xml string 
===136036 - SR2===
- Increase paketsize for receiving SIP Request in App Service

=== 136097 - sr2.7 ===
Note: The app must be opened after migration, save configuration and close, after that open again!

==Known Problems==

=== Same SIP Port/Protocol for PBX and APP-Plattform via Reverse Proxy ===
is not working, due to load optimizations of Reverse Proxy. choose 5061/TLS for PBX and 5060/TCP for App Plattform.

===Provisioning of devices via Users Admin not working===
Please note the following for environments that do not have Internet access. In this case, the assignment of devices via the Users Admin may be disrupted.
The Gigaset App works together with the provisioning service of the Devices App. The online provisioning server from innovpahone "config.innovaphone.com" is entered as the default in the Devices app. If the environment cannot reach the server, the process is aborted.
To avoid this, offline provisioning must be configured for the domain in the Devices app.
https://wiki.innovaphone.com/index.php?title=Reference13r1:Concept_Offline_Provisioning

===Reverse Lookup is not Working for LDAP===
As an Workaround, delete international and national dialing location from number formatting parameters.

=== Provisioning option not available in Users Admin when giving Profile app a custom name ===
When the name or long name of your profile app PBX object differs from the default names "Profile" (long name) and "profile" (name), you won't have the option to select "Gigaset - Gigaset Provisioning" as the manufacturer of the phone if you try to create new phone registrations via Users Admin. 

== Related Articles ==
*[[Howto:MyApps Cloud - Using Gigaset-Provisioning-App in innovaphone cloud environments| Howto:Using Gigaset-Provisioning-App in innovaphone myApps cloud environments]]

==Contact==
Gigaset Technologies GmbH 
Frankenstraße 2 
46395 Bocholt

Tel: +49 2871 91-0 
E-Mail: de.pro@gigaset.com

'''Support''' 
+49 (89) 8780 6575 + PIN Code 
support@gigaset.com

'''Become a partner''' 
https://gigasetportal.force.com/Partner

'''App Feature Request''' 
Dennis Zimmermann 
Technical Sales Manager 
dennis.zimmermann@gigaset.com

File:DeskPhone pbxmenu settings.png

2025-06-25T06:38:49Z

Gigaset Dennis:

DeskPhone pbxmenu settings

File:DeskPhone key settings2.png

2025-06-25T06:27:19Z

Gigaset Dennis:

DeskPhone key settings2