innovaphone wiki - User contributions [en]

Howto talk:Poly Trio - Poly - 3rd Party Product

2019-11-22T16:36:15Z

Jochen: New page: Wäre cool wenn die Parameter aus der Konfig kurz erläutert werden würden, danke.

Wäre cool wenn die Parameter aus der Konfig kurz erläutert werden würden, danke.

Reference12r2:Concept Push Notifications for myPBX iOS and Android

2018-11-26T16:25:23Z

Jochen: /* PBX */

[[Category:Concept|iOS Softwarephone]]
With firmware version 12r2 sr20 the PBX is able to send Push notifications to the Apple Push Notification service (APNs). As a result, incoming calls are also indicated when the myPBX app is not started or runs in the background mode. The PBX is using a service provided by innovaphone AG at ''services.innovaphone.com'' to send the push notifications to Apple APNs. No call meta data is transmitted, the push notification is only used to wake up the myPBX app.

== Requirements ==
=== PBX ===
* Firmware version 12r2sr20 [125501] or higher

=== myPBX iOS ===
* Version 12r2sr20 [125501] or higher

=== iOS ===
* Version 12.0.1 or higher

== Configuration ==
=== PBX ===
* Check the '''System Name''' of the PBX - it must be globally unique. We recommend to use the DNS domain name of the company using the PBX.

* Create a new PBX object of type [[Reference12r2:PBX/Objects/Push|Push]]. The Name of the Push object is case sensitive and will be used in the User objects to identify the push service.

* Make sure to click on ''OK'' or ''Apply'' button before proceeding with next steps.

* Navigate to the Push tab of the Push object and provide a valid E-Mail address that can be used to send an HTTP link for verification.
** E-Mail must not be an E-Mail already used as E-Mail of another object.
* Press ''Connect'' button, '''do not close the window''' until E-Mail verification is done.

* Wait for the E-Mail and open the verification link in the browser.

* Press ''OK'' button after ''Connect succeeded'' appears.

* Navigate to [[Reference9:General/Certificates]] and trust to certificate ''*.innovaphone.com'' that should appear on the list of rejected certificates.

[[Image:Rejected certs.png]]

* The trust list should look like this afterwards:
[[Image:Trusted certs.png]]

* On a User object where a myPBX client is registering, navigate to the ''User'' tab and put the Name of the Push object in to the ''Push'' field.

=== myPBX iOS ===
* On the iOS device make sure to allow push notifications for the myPBX app.

== Troubleshooting ==
* Check the trust list for certificate of the innovaphone AG.
* Make sure the PBX can resolve the DNS host ''services.innovaphone.com''.
* Make sure the PBX can reach ''services.innovaphone.com'' via HTTPS.
* In case you are not sure if the push service is operational at the moment, open a support ticket and send an email to ''push-support@innovaphone.com''.

== Known limitations ==
=== Push object creation and configuration of the connection is not working with Internet Explorer/Edge.===
Use Firefox or Chrome to create and configure the Push object.

=== Call accept time for users with myPBX client only ===
In case no other endpoints are registered on the User object, but only the myPBX iOS client, the PBX will not provide any alerting message to the calling party, until the myPBX client on the iOS device restores the registration to the PBX via push notification. In case no registration appears after 10 seconds, the PBX will send "no user responding" as cause code to the calling party.

Reference12r2:Concept Push Notifications for myPBX iOS and Android

2018-11-26T16:24:14Z

Jochen: /* Push object creation and configuration of the connection is not working with Internet Explorer. */

[[Category:Concept|iOS Softwarephone]]
With firmware version 12r2 sr20 the PBX is able to send Push notifications to the Apple Push Notification service (APNs). As a result, incoming calls are also indicated when the myPBX app is not started or runs in the background mode. The PBX is using a service provided by innovaphone AG at ''services.innovaphone.com'' to send the push notifications to Apple APNs. No call meta data is transmitted, the push notification is only used to wake up the myPBX app.

== Requirements ==
=== PBX ===
* Firmware version 12r2sr20 [125501] or higher

=== myPBX iOS ===
* Version 12r2sr20 [125501] or higher

=== iOS ===
* Version 12.0.1 or higher

== Configuration ==
=== PBX ===
* Check the '''System Name''' of the PBX - it must be globally unique. We recommend to use the DNS domain name of the company using the PBX.

* Create a new PBX object of type [[Reference12r2:PBX/Objects/Push|Push]]. The Name of the Push object is case sensitive and will be used in the User objects to identify the push service.

* Make sure to click on ''OK'' or ''Apply'' button before proceeding with next steps.

* Navigate to the Push tab of the Push object and provide a valid E-Mail address that can be used to send an HTTP link for verification.

* Press ''Connect'' button, '''do not close the window''' until E-Mail verification is done.

* Wait for the E-Mail and open the verification link in the browser.

* Press ''OK'' button after ''Connect succeeded'' appears.

* Navigate to [[Reference9:General/Certificates]] and trust to certificate ''*.innovaphone.com'' that should appear on the list of rejected certificates.

[[Image:Rejected certs.png]]

* The trust list should look like this afterwards:
[[Image:Trusted certs.png]]

* On a User object where a myPBX client is registering, navigate to the ''User'' tab and put the Name of the Push object in to the ''Push'' field.

=== myPBX iOS ===
* On the iOS device make sure to allow push notifications for the myPBX app.

== Troubleshooting ==
* Check the trust list for certificate of the innovaphone AG.
* Make sure the PBX can resolve the DNS host ''services.innovaphone.com''.
* Make sure the PBX can reach ''services.innovaphone.com'' via HTTPS.
* In case you are not sure if the push service is operational at the moment, open a support ticket and send an email to ''push-support@innovaphone.com''.

== Known limitations ==
=== Push object creation and configuration of the connection is not working with Internet Explorer/Edge.===
Use Firefox or Chrome to create and configure the Push object.

=== Call accept time for users with myPBX client only ===
In case no other endpoints are registered on the User object, but only the myPBX iOS client, the PBX will not provide any alerting message to the calling party, until the myPBX client on the iOS device restores the registration to the PBX via push notification. In case no registration appears after 10 seconds, the PBX will send "no user responding" as cause code to the calling party.

Howto:Bypass the setup wizard/install

2017-06-12T12:00:14Z

Jochen: remove auto http link

==Applies To==
This information applies to

* all innovaphone devices,

Firmware V6 SR2 and later.



==More Information==

===Problem Details===
From Version 6, Service Release 2 on, innovaphone devices will run a configuration wizard when accessed reset to factory settings. While this is a great to speed up deployment of innovaphone boxes, it may be required to bypass the wizard in certain situations.

===Resolution===
To bypass the wizard, access <code><nowiki>http://x.x.x.x/admin.htm</nowiki></code> (or <code><nowiki>http://x.x.x.x/administrator.htm</nowiki></code> for V7 and later) instead of <code><nowiki>http://x.x.x.x</nowiki></code> to access the standard configuration interface.

Nb: from version 9 firmware on, the URL to bypass the wizard is <code>http://x.x.x.x/admin.xml?xsl=admin.xsl</code>.

To get rid of the wizard permanently, you may remove the <code>/home SETUP/wizard.xml</code> parameter from the <code>config change HTTP0</code> line.

You can do that by doing the commands:
<pre>
http://x.x.x.x/!config change HTTP0
http://x.x.x.x/!config write
http://x.x.x.x/!config activate
http://x.x.x.x/!ireset
</pre>



[[Category:Howto|{{PAGENAME}}]]