innovaphone wiki - User contributions [en]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2019-06-07T07:25:56Z

Jujo: /* UC-Analytics by aurenz - Call Accounting & Billing and Call Analytics */

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Call Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

=== UC-Analytics by aurenz - Call Accounting & Billing and Call Analytics ===
With the UC-Analytics you are able to calculate costs as well as analyze call data.
You will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

[[Image:Coverflow4.jpg|600px]]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* PIN code solution for private calls
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro/Anna4 Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/ Summary Anna4 UC-Edition DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2019-06-07T07:16:20Z

Jujo: /* UC-Analytics by aurenz - Call Accounting & Billing and Call Analytics */

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Call Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

=== UC-Analytics by aurenz - Call Accounting & Billing and Call Analytics ===
With the UC-Analytics are able to calculate costs as well as analyze call data.
You will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

[[Image:Coverflow4.jpg|600px]]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* PIN code solution for private calls
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro/Anna4 Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/ Summary Anna4 UC-Edition DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2019-06-07T07:11:00Z

Jujo: /* UC Analytics by aurenz - Call Accounting & Billing and Call Analytics */

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Call Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

=== UC-Analytics by aurenz - Call Accounting & Billing and Call Analytics ===
With the UC Edition you have the TwoInOne -solution and are able to calculate costs as well as analyze call data.
With the UC Edition you will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

[[Image:Coverflow4.jpg|600px]]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* PIN code solution for private calls
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro/Anna4 Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/ Summary Anna4 UC-Edition DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2018-09-28T10:06:37Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Call Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

=== TwoInOne UC-Edition - Call Accounting & Billing and Call Analytics ===
With the UC Edition you have the TwoInOne -solution and are able to calculate costs as well as analyze call data.
With the UC Edition you will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

[[Image:Coverflow4.jpg|600px]]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* PIN code solution for private calls
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro/Anna4 Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Aurenz_Anna4_Hinweise_Auswertungen_innovaphone.pdf Summary Anna4 UC-Edition DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2018-09-28T09:56:57Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Call Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

=== TwoInOne UC-Edition - Call Accounting & Billing and Call Analytics ===
With the UC Edition you have the TwoInOne -solution and are able to calculate costs as well as analyze call data.
With the UC Edition you will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

[[Image:Coverflow4.jpg|600px]]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro/Anna4 Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Aurenz_Anna4_Hinweise_Auswertungen_innovaphone.pdf Summary Anna4 UC-Edition DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2018-09-28T09:56:43Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Call Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

=== TwoInOne UC-Edition - Call Accounting & Billing and Call Analytics ===
With the UC Edition you have the TwoInOne -solution and are able to calculate costs as well as analyze call data.
With the UC Edition you will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

[[Image:Coverflow4.jpg|600px]]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro/Anna4 Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Aurenz_Anna4_Hinweise_Auswertungen_innovaphone.pdf Summary Anna4 UC-Edition DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro Care - Aurenz - 3rd Party Product

2018-09-28T09:54:06Z

Jujo:

[[Image:AlwinPro_Care_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]

==Product name==
=== AlwinPro Care - Billing Entertainment Services in Health Care Sector ===
AlwinPro Care is the flexible and economical solution for billing the patients‘ entertainment in hospitals and healthcare establishments. With a simple, intuitive interface entering the patient into AlwinPro Care becomes a minor matter. Whether directly connected with the hospital information system (HIS) or controlled with the chip card: Mistakes are avoided and precious work time is conserved when using AlwinPro Care. AlwinPro Care is using the innovaphone SOAP Interface to enable Check-In/Check-Out:
* changing class of Services
* Name Resolution
* virtual extensions (call routing).

[http://www.aurenz.de/en/software/alwinpro-care/for-management/ Read more about AlwinPro Care]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Care_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Care-cert.pdf}}

Testing of this product has been finalized September, 2015.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]
[[Category:3rdParty Hotel / Hospitality and Care|{{PAGENAME}}]]
{{Category:3rdParty Hotel / Hospitality and Care}}

==Functions==
* Call Billing
* Call Management
* PIN code solution for private calls
* Call Analytics
* PBX Middleware
* FIAS Interface
* Check-In, Check-Out
* Wake-Up Calls
* Room Status Codes

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro Care Release 8.1 or later
* innovaphone PBX v11:
AlwinPro Care Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro Care Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro Care - Billing Entertainment Services in Health Care Sector ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care sector:

* Collection of data from the telephone systems
* Check-In/Check-Out (innovaphone SOAP Interface)
* Changing the Class of Services (innovaphone SOAP Interface)
* Patient Name Resolution (innovaphone SOAP Interface)
* Virtual Extensions, Call Routing (innovaphone SOAP Interface)
* Billing phone calls,
* Charging daily costs for phones, Internet Access and TV Services
* Enabling Internet guest accounts (Radius)
* Invoicing
* Pre-Paid or Post-Paid invoicing
* Automatic import of patient data from the hospital information system (HIS)
* or directly via the patient's insurance Card (chipcard reader)
* Customer-specific encrypted database
* Accounting journal/Cash report
* Compliance with the legal data privacy protection specifications, especially for data storage section 113a paragraph 2 of the German Telecommunications Act (§ 113a Abs. 2 TKG)
* Relieve IT department and administration
* Identification of patiants via the chip card or bar code
* Intuitive menu navigation
* Account balance announcement
* Telephone number transfer done by patient
* Pay machine support
* Complete scope of benefits of AlwinPro, the Controlling Software

==Competitive Analysis==


=== Alwin Pro Care ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care and hotel sector.

'''Simplify Processes'''

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department.

'''Independent Invoicing'''

"Check out" works just as easily. With a click the Patient receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

'''Adapting instead of Limiting'''

AlwinPro Care can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved and the product configuration.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro Hotel - Aurenz - 3rd Party Product

2018-09-28T09:51:43Z

Jujo:

[[Image:AlwinPro_Hotel_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]

==Product name==
=== AlwinPro Hotel - Billing Telephone Services in Hotel Sector ===
AlwinPro Hotels can be used as the Middleware in between the Hotel Management System and the innovaphone PBX. AlwinPro Hotel implements the Check-In/Check-Out procedure for the innovaphone PBX:
* changing class of Services
* Name Resolution
* Virtual Extensions (call routing).
* Room Status
* Wakup Calls
* FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Hotel_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Hotel-cert.pdf}}

Testing of this product has been finalized September, 2015.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]
[[Category:3rdParty Hotel / Hospitality and Care|{{PAGENAME}}]]
{{Category:3rdParty Hotel / Hospitality and Care}}

==Functions==
* Call Billing
* Call Management
* PIN code solution for private calls
* Call Analytics
* PBX Middleware
* FIAS Interface
* Check-In, Check-Out
* Wake-Up Calls
* Room Status Codes

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro Hotel Release 8.1 or later
* innovaphone PBX v11:
AlwinPro Hotel Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro Hotel Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==


=== AlwinPro Hotel - Billing Telephone Services in Hotel Sector ===
* changing class of Services
* Name Resolution
* Virtual Extensions (call routing).
* Room Status
* Wakup Calls
* FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

==Competitive Analysis==


=== AlwinPro Hotel ===
AlwinPro Hotel is the reasonably priced solution for invoicing telephone, Internet and TV in the hotel sector.

'''Simplify Processes'''

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department.
AlwinPro Hotel gets the guest data direct from the Hotel Management Systems via the FIAS Interface.

'''Independent Invoicing'''

"Check out" works just as easily. With a click the guest receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

'''Adapting instead of Limiting'''

AlwinPro Hotel can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved and the product configuration.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2018-09-26T09:50:32Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Call Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

=== TwoInOne UC-Edition - Call Accounting & Billing and Call Analytics ===
With the UC Edition you have the TwoInOne -solution and are able to calculate costs as well as analyze call data.
With the UC Edition you will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

[[Image:Coverflow4.jpg|600px]]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro/Anna4 Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Aurenz_Anna4_Hinweise_Auswertungen_innovaphone.pdf Summary Anna4 UC-Edition DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2018-09-26T08:15:20Z

Jujo: /* TwoInOne UC-Edition - Call Accounting & Billing and Call Analytics */

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Call Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

=== UC-Analytics by aurenz / TwoInOne UC-Edition - Call Accounting & Billing and Call Analytics ===
With the UC Edition you have the TwoInOne -solution and are able to calculate costs as well as analyze call data.
With the UC Edition you will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

[[Image:Coverflow4.jpg|600px]]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro/Anna4 Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Aurenz_Anna4_Hinweise_Auswertungen_innovaphone.pdf Summary Anna4 UC-Edition DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2017-01-31T15:24:07Z

Jujo: /* TwoInOne UC-Edition - Accounting & Billing and Call Analytics */

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Call Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

=== TwoInOne UC-Edition - Call Accounting & Billing and Call Analytics ===
With the UC Edition you have the TwoInOne -solution and are able to calculate costs as well as analyze call data.
With the UC Edition you will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

[[Image:Coverflow4.jpg|600px]]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro/Anna4 Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Aurenz_Anna4_Hinweise_Auswertungen_innovaphone.pdf Summary Anna4 UC-Edition DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2017-01-31T15:23:25Z

Jujo: /* AlwinPro UC-Edition - Accounting & Billing */

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Call Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

=== TwoInOne UC-Edition - Accounting & Billing and Call Analytics ===
With the UC Edition you have the TwoInOne -solution and are able to calculate costs as well as analyze call data.
With the UC Edition you will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

[[Image:Coverflow4.jpg|600px]]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro/Anna4 Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Aurenz_Anna4_Hinweise_Auswertungen_innovaphone.pdf Summary Anna4 UC-Edition DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro Hotel - Aurenz - 3rd Party Product

2016-12-14T11:50:48Z

Jujo: /* Version */

[[Image:AlwinPro_Hotel_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]

==Product name==
=== AlwinPro Hotel - Billing Telephone Services in Hotel Sector ===
AlwinPro Hotels can be used as the Middleware in between the Hotel Management System and the innovaphone PBX. AlwinPro Hotel implements the Check-In/Check-Out procedure for the innovaphone PBX:
* changing class of Services
* Name Resolution
* Virtual Extensions (call routing).
* Room Status
* Wakup Calls
* FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Hotel_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Hotel-cert.pdf}}

Testing of this product has been finalized September, 2015.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics
* PBX Middleware
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Downloads_eng/Aurenz_AlwinProHotel_FIAS-Anbindung_EN.pdf FIAS Interface]
* Check-In, Check-Out
* Wake-Up Calls
* Room Status Codes

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro Hotel Release 8.1 or later
* innovaphone PBX v11:
AlwinPro Hotel Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro Hotel Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==


=== AlwinPro Hotel - Billing Telephone Services in Hotel Sector ===
* changing class of Services
* Name Resolution
* Virtual Extensions (call routing).
* Room Status
* Wakup Calls
* FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

==Competitive Analysis==


=== AlwinPro Hotel ===
AlwinPro Hotel is the reasonably priced solution for invoicing telephone, Internet and TV in the hotel sector.

'''Simplify Processes'''

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department.
AlwinPro Hotel gets the guest data direct from the Hotel Management Systems via the FIAS Interface.

'''Independent Invoicing'''

"Check out" works just as easily. With a click the guest receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

'''Adapting instead of Limiting'''

AlwinPro Hotel can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved and the product configuration.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro Care - Aurenz - 3rd Party Product

2016-12-14T11:49:43Z

Jujo: /* Version */

[[Image:AlwinPro_Care_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]

==Product name==
=== AlwinPro Care - Billing Entertainment Services in Health Care Sector ===
AlwinPro Care is the flexible and economical solution for billing the patients‘ entertainment in hospitals and healthcare establishments. With a simple, intuitive interface entering the patient into AlwinPro Care becomes a minor matter. Whether directly connected with the hospital information system (HIS) or controlled with the chip card: Mistakes are avoided and precious work time is conserved when using AlwinPro Care. AlwinPro Care is using the innovaphone SOAP Interface to enable Check-In/Check-Out:
* changing class of Services
* Name Resolution
* virtual extensions (call routing).

[http://www.aurenz.de/en/software/alwinpro-care/for-management/ Read more about AlwinPro Care]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Care_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Care-cert.pdf}}

Testing of this product has been finalized September, 2015.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics
* PBX Middleware
* FIAS Interface
* Check-In, Check-Out
* Wake-Up Calls
* Room Status Codes

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro Care Release 8.1 or later
* innovaphone PBX v11:
AlwinPro Care Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro Care Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro Care - Billing Entertainment Services in Health Care Sector ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care sector:

* Collection of data from the telephone systems
* Check-In/Check-Out (innovaphone SOAP Interface)
* Changing the Class of Services (innovaphone SOAP Interface)
* Patient Name Resolution (innovaphone SOAP Interface)
* Virtual Extensions, Call Routing (innovaphone SOAP Interface)
* Billing phone calls,
* Charging daily costs for phones, Internet Access and TV Services
* Enabling Internet guest accounts (Radius)
* Invoicing
* Pre-Paid or Post-Paid invoicing
* Automatic import of patient data from the hospital information system (HIS)
* or directly via the patient's insurance Card (chipcard reader)
* Customer-specific encrypted database
* Accounting journal/Cash report
* Compliance with the legal data privacy protection specifications, especially for data storage section 113a paragraph 2 of the German Telecommunications Act (§ 113a Abs. 2 TKG)
* Relieve IT department and administration
* Identification of patiants via the chip card or bar code
* Intuitive menu navigation
* Account balance announcement
* Telephone number transfer done by patient
* Pay machine support
* Complete scope of benefits of AlwinPro, the Controlling Software

==Competitive Analysis==


=== Alwin Pro Care ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care and hotel sector.

'''Simplify Processes'''

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department.

'''Independent Invoicing'''

"Check out" works just as easily. With a click the Patient receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

'''Adapting instead of Limiting'''

AlwinPro Care can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved and the product configuration.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-12-14T11:47:33Z

Jujo: /* Version */

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

=== TwoInOne UC-Edition - Accounting & Billing and Call Analytics ===
With the UC Edition you have the TwoInOne -solution and are able to calculate costs as well as analyze call data.
With the UC Edition you will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

[[Image:Coverflow4.jpg|600px]]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later
* innovaphone PBX v12:
AlwinPro/Anna4 Release 9.3.06 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Aurenz_Anna4_Hinweise_Auswertungen_innovaphone.pdf Summary Anna4 UC-Edition DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro Hotel - Aurenz - 3rd Party Product

2016-11-11T10:41:12Z

Jujo: /* Alwin Pro Care and AlwinPro Hotel */

[[Image:AlwinPro_Hotel_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]

==Product name==
=== AlwinPro Hotel - Billing Telephone Services in Hotel Sector ===
AlwinPro Hotels can be used as the Middleware in between the Hotel Management System and the innovaphone PBX. AlwinPro Hotel implements the Check-In/Check-Out procedure for the innovaphone PBX:
* changing class of Services
* Name Resolution
* Virtual Extensions (call routing).
* Room Status
* Wakup Calls
* FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Hotel_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Hotel-cert.pdf}}

Testing of this product has been finalized September, 2015.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics
* PBX Middleware
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Downloads_eng/Aurenz_AlwinProHotel_FIAS-Anbindung_EN.pdf FIAS Interface]
* Check-In, Check-Out
* Wake-Up Calls
* Room Status Codes

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro Hotel Release 8.1 or later
* innovaphone PBX v11:
AlwinPro Hotel Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==


=== AlwinPro Hotel - Billing Telephone Services in Hotel Sector ===
* changing class of Services
* Name Resolution
* Virtual Extensions (call routing).
* Room Status
* Wakup Calls
* FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

==Competitive Analysis==


=== AlwinPro Hotel ===
AlwinPro Hotel is the reasonably priced solution for invoicing telephone, Internet and TV in the hotel sector.

'''Simplify Processes'''

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department.
AlwinPro Hotel gets the guest data direct from the Hotel Management Systems via the FIAS Interface.

'''Independent Invoicing'''

"Check out" works just as easily. With a click the guest receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

'''Adapting instead of Limiting'''

AlwinPro Hotel can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved and the product configuration.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro Care - Aurenz - 3rd Party Product

2016-11-11T10:37:16Z

Jujo: /* Alwin Pro Care and AlwinPro Hotel */

[[Image:AlwinPro_Care_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]

==Product name==
=== AlwinPro Care - Billing Entertainment Services in Health Care Sector ===
AlwinPro Care is the flexible and economical solution for billing the patients‘ entertainment in hospitals and healthcare establishments. With a simple, intuitive interface entering the patient into AlwinPro Care becomes a minor matter. Whether directly connected with the hospital information system (HIS) or controlled with the chip card: Mistakes are avoided and precious work time is conserved when using AlwinPro Care. AlwinPro Care is using the innovaphone SOAP Interface to enable Check-In/Check-Out:
* changing class of Services
* Name Resolution
* virtual extensions (call routing).

[http://www.aurenz.de/en/software/alwinpro-care/for-management/ Read more about AlwinPro Care]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Care_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Care-cert.pdf}}

Testing of this product has been finalized September, 2015.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics
* PBX Middleware
* FIAS Interface
* Check-In, Check-Out
* Wake-Up Calls
* Room Status Codes

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro Care Release 8.1 or later
* innovaphone PBX v11:
AlwinPro Care Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro Care - Billing Entertainment Services in Health Care Sector ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care sector:

* Collection of data from the telephone systems
* Check-In/Check-Out (innovaphone SOAP Interface)
* Changing the Class of Services (innovaphone SOAP Interface)
* Patient Name Resolution (innovaphone SOAP Interface)
* Virtual Extensions, Call Routing (innovaphone SOAP Interface)
* Billing phone calls,
* Charging daily costs for phones, Internet Access and TV Services
* Enabling Internet guest accounts (Radius)
* Invoicing
* Pre-Paid or Post-Paid invoicing
* Automatic import of patient data from the hospital information system (HIS)
* or directly via the patient's insurance Card (chipcard reader)
* Customer-specific encrypted database
* Accounting journal/Cash report
* Compliance with the legal data privacy protection specifications, especially for data storage section 113a paragraph 2 of the German Telecommunications Act (§ 113a Abs. 2 TKG)
* Relieve IT department and administration
* Identification of patiants via the chip card or bar code
* Intuitive menu navigation
* Account balance announcement
* Telephone number transfer done by patient
* Pay machine support
* Complete scope of benefits of AlwinPro, the Controlling Software

==Competitive Analysis==


=== Alwin Pro Care ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care and hotel sector.

'''Simplify Processes'''

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department.

'''Independent Invoicing'''

"Check out" works just as easily. With a click the Patient receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

'''Adapting instead of Limiting'''

AlwinPro Care can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved and the product configuration.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-11T10:32:05Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

=== TwoInOne UC-Edition - Accounting & Billing and Call Analytics ===
With the UC Edition you have the TwoInOne -solution and are able to calculate costs as well as analyze call data.
With the UC Edition you will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

[[Image:Coverflow4.jpg|600px]]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Aurenz_Anna4_Hinweise_Auswertungen_innovaphone.pdf Summary Anna4 UC-Edition DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

File:Coverflow4.jpg

2016-11-11T10:30:59Z

Jujo:

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-10T16:20:26Z

Jujo: /* Summary */

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

=== TwoInOne UC-Edition - Accounting & Billing and Call Analytics ===
With the UC Edition you have the TwoInOne -solution and are able to calculate costs as well as analyze call data.
With the UC Edition you will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Aurenz_Anna4_Hinweise_Auswertungen_innovaphone.pdf Summary Anna4 UC-Edition DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-10T16:19:51Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

=== TwoInOne UC-Edition - Accounting & Billing and Call Analytics ===
With the UC Edition you have the TwoInOne -solution and are able to calculate costs as well as analyze call data.
With the UC Edition you will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Aurenz_Anna4_Hinweise_Auswertungen_innovaphone.pdf Download Summary Anna4 UC-Edition DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro Hotel - Aurenz - 3rd Party Product

2016-11-10T16:10:53Z

Jujo: /* Summary */

[[Image:AlwinPro_Hotel_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]

==Product name==
=== AlwinPro Hotel - Billing Telephone Services in Hotel Sector ===
AlwinPro Hotels can be used as the Middleware in between the Hotel Management System and the innovaphone PBX. AlwinPro Hotel implements the Check-In/Check-Out procedure for the innovaphone PBX:
* changing class of Services
* Name Resolution
* Virtual Extensions (call routing).
* Room Status
* Wakup Calls
* FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Hotel_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Hotel-cert.pdf}}

Testing of this product has been finalized September, 2015.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics
* PBX Middleware
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Downloads_eng/Aurenz_AlwinProHotel_FIAS-Anbindung_EN.pdf FIAS Interface]
* Check-In, Check-Out
* Wake-Up Calls
* Room Status Codes

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro Hotel Release 8.1 or later
* innovaphone PBX v11:
AlwinPro Hotel Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==


=== AlwinPro Hotel - Billing Telephone Services in Hotel Sector ===
* changing class of Services
* Name Resolution
* Virtual Extensions (call routing).
* Room Status
* Wakup Calls
* FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

==Competitive Analysis==


=== Alwin Pro Care and AlwinPro Hotel ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care and hotel sector.

'''Simplify Processes'''

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department.
AlwinPro Hotel gets the guest data direct from the Hotel Management Systems via the FIAS Interface.

'''Independent Invoicing'''

"Check out" works just as easily. With a click the Patient/guest receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

'''Adapting instead of Limiting'''

AlwinPro Care/ AlwinPro Hotel can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved and the product configuration.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro Care - Aurenz - 3rd Party Product

2016-11-10T16:10:19Z

Jujo: /* Summary */

[[Image:AlwinPro_Care_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]

==Product name==
=== AlwinPro Care - Billing Entertainment Services in Health Care Sector ===
AlwinPro Care is the flexible and economical solution for billing the patients‘ entertainment in hospitals and healthcare establishments. With a simple, intuitive interface entering the patient into AlwinPro Care becomes a minor matter. Whether directly connected with the hospital information system (HIS) or controlled with the chip card: Mistakes are avoided and precious work time is conserved when using AlwinPro Care. AlwinPro Care is using the innovaphone SOAP Interface to enable Check-In/Check-Out:
* changing class of Services
* Name Resolution
* virtual extensions (call routing).

[http://www.aurenz.de/en/software/alwinpro-care/for-management/ Read more about AlwinPro Care]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Care_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Care-cert.pdf}}

Testing of this product has been finalized September, 2015.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics
* PBX Middleware
* FIAS Interface
* Check-In, Check-Out
* Wake-Up Calls
* Room Status Codes

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro Care Release 8.1 or later
* innovaphone PBX v11:
AlwinPro Care Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro Care - Billing Entertainment Services in Health Care Sector ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care sector:

* Collection of data from the telephone systems
* Check-In/Check-Out (innovaphone SOAP Interface)
* Changing the Class of Services (innovaphone SOAP Interface)
* Patient Name Resolution (innovaphone SOAP Interface)
* Virtual Extensions, Call Routing (innovaphone SOAP Interface)
* Billing phone calls,
* Charging daily costs for phones, Internet Access and TV Services
* Enabling Internet guest accounts (Radius)
* Invoicing
* Pre-Paid or Post-Paid invoicing
* Automatic import of patient data from the hospital information system (HIS)
* or directly via the patient's insurance Card (chipcard reader)
* Customer-specific encrypted database
* Accounting journal/Cash report
* Compliance with the legal data privacy protection specifications, especially for data storage section 113a paragraph 2 of the German Telecommunications Act (§ 113a Abs. 2 TKG)
* Relieve IT department and administration
* Identification of patiants via the chip card or bar code
* Intuitive menu navigation
* Account balance announcement
* Telephone number transfer done by patient
* Pay machine support
* Complete scope of benefits of AlwinPro, the Controlling Software

==Competitive Analysis==


=== Alwin Pro Care and AlwinPro Hotel ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care and hotel sector.

'''Simplify Processes'''

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department.
AlwinPro Hotel gets the guest data direct from the Hotel Management Systems via the FIAS Interface.

'''Independent Invoicing'''

"Check out" works just as easily. With a click the Patient/guest receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

'''Adapting instead of Limiting'''

AlwinPro Care/ AlwinPro Hotel can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved and the product configuration.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

File:Coverflow5.jpg

2016-11-10T15:59:42Z

Jujo:

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-10T15:14:19Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]
[[Image:200px-AlwinPro_2IO_-_Aurenz_-_3rd_Party_Product_3.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

=== TwoInOne UC-Edition - Accounting & Billing and Call Analytics ===
With the UC Edition you have the TwoInOne -solution and are able to calculate costs as well as analyze call data.
With the UC Edition you will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/IP305_Zaehlweise_Anna4_R8.1.01_mit_innovaphone_PBX_v9hf22.xlsx Download Testresult]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

File:200px-AlwinPro 2IO - Aurenz - 3rd Party Product 3.png

2016-11-10T15:13:32Z

Jujo:

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-10T15:11:36Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

=== TwoInOne UC-Edition - Accounting & Billing and Call Analytics ===
With the UC Edition you have the TwoInOne -solution and are able to calculate costs as well as analyze call data.
With the UC Edition you will have the analysis for single connections as well as for hunt groups, in nicely put graphical representations.

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/IP305_Zaehlweise_Anna4_R8.1.01_mit_innovaphone_PBX_v9hf22.xlsx Download Testresult]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-10T15:09:05Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
Based on the generated call data from the Innovaphone PBX, the UC-Edition offers variable evaluation options. Predefined evaluations provide a nicely put graphical view of the telephone accessibility or the trunk utilization. All graphics are commented automatically. Also use the evaluations to make sure the call-routing is optimal.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/IP305_Zaehlweise_Anna4_R8.1.01_mit_innovaphone_PBX_v9hf22.xlsx Download Testresult]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-10T15:08:07Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Accounting & Billing ===
All call data generated by the Innovaphone PBX, such as costs for mobile phones, equipment, devices, working hours and services, will be recorded and allocated.
Via the web you can carry out evaluations easily. Depending on authorisation, every department and cost centre can carry out their own evaluations.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
With [http://www.aurenz.de/en/software/anna4/ Anna4] the availability of the entire company via telephone is analyzed: Anna4 continually delivers information to you and your team about how well your customers can reach you, how fast your employees react to the phone and how your telecommunication costs develop. Not to mention where there is hidden potential.

With Anna4 from Aurenz you have a reliable, efficient tool that is in compliance with data privacy protection regulations. With this tool you can turn your telephone system into a value added system.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/IP305_Zaehlweise_Anna4_R8.1.01_mit_innovaphone_PBX_v9hf22.xlsx Download Testresult]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-03T13:51:00Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]

==Product Name==
=== AlwinPro UC-Edition - Accounting & Billing ===
With [http://www.aurenz.de/en/software/alwinpro/for-management/ AlwinPro], all costs that are incurred in your ICT environment are processed transparently, according to data privacy protection regulations and source-based. From the purchase costs, through current connection costs, maintenance costs and fixed costs, all the way to cost objectives and cost centers – organized regionally by locations and departments, on request.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
With [http://www.aurenz.de/en/software/anna4/ Anna4] the availability of the entire company via telephone is analyzed: Anna4 continually delivers information to you and your team about how well your customers can reach you, how fast your employees react to the phone and how your telecommunication costs develop. Not to mention where there is hidden potential.

With Anna4 from Aurenz you have a reliable, efficient tool that is in compliance with data privacy protection regulations. With this tool you can turn your telephone system into a value added system.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/IP305_Zaehlweise_Anna4_R8.1.01_mit_innovaphone_PBX_v9hf22.xlsx Download Testresult]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-03T13:24:33Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]

==Product name==
=== AlwinPro UC-Edition - Accounting & Billing ===
With [http://www.aurenz.de/en/software/alwinpro/for-management/ AlwinPro], all costs that are incurred in your ICT environment are processed transparently, according to data privacy protection regulations and source-based. From the purchase costs, through current connection costs, maintenance costs and fixed costs, all the way to cost objectives and cost centers – organized regionally by locations and departments, on request.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 UC-Edition - Call Analytics ===
With [http://www.aurenz.de/en/software/anna4/ Anna4] the availability of the entire company via telephone is analyzed: Anna4 continually delivers information to you and your team about how well your customers can reach you, how fast your employees react to the phone and how your telecommunication costs develop. Not to mention where there is hidden potential.

With Anna4 from Aurenz you have a reliable, efficient tool that is in compliance with data privacy protection regulations. With this tool you can turn your telephone system into a value added system.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro UC-Edition - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 UC-Edition - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro UC-Edition===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 UC-Edition===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/IP305_Zaehlweise_Anna4_R8.1.01_mit_innovaphone_PBX_v9hf22.xlsx Download Testresult]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-03T13:14:00Z

Jujo:

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-03T13:12:49Z

Jujo:

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-03T13:11:38Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]

==Product name==
=== AlwinPro - Accounting & Billing ===
With [http://www.aurenz.de/en/software/alwinpro/for-management/ AlwinPro], all costs that are incurred in your ICT environment are processed transparently, according to data privacy protection regulations and source-based. From the purchase costs, through current connection costs, maintenance costs and fixed costs, all the way to cost objectives and cost centers – organized regionally by locations and departments, on request.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 - Call Analytics ===
With [http://www.aurenz.de/en/software/anna4/ Anna4] the availability of the entire company via telephone is analyzed: Anna4 continually delivers information to you and your team about how well your customers can reach you, how fast your employees react to the phone and how your telecommunication costs develop. Not to mention where there is hidden potential.

With Anna4 from Aurenz you have a reliable, efficient tool that is in compliance with data privacy protection regulations. With this tool you can turn your telephone system into a value added system.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

==Competitive Analysis==


=== AlwinPro===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 ===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

=== Alwin Pro Care and AlwinPro Hotel ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care and hotel sector.

'''Simplify Processes'''

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department.
AlwinPro Hotel gets the guest data direct from the Hotel Management Systems via the FIAS Interface.

'''Independent Invoicing'''

"Check out" works just as easily. With a click the Patient/guest receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

'''Adapting instead of Limiting'''

AlwinPro Care/ AlwinPro Hotel can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/IP305_Zaehlweise_Anna4_R8.1.01_mit_innovaphone_PBX_v9hf22.xlsx Download Testresult]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved and the product configuration.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-03T13:08:08Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]

==Product name==
=== AlwinPro - Accounting & Billing ===
With [http://www.aurenz.de/en/software/alwinpro/for-management/ AlwinPro], all costs that are incurred in your ICT environment are processed transparently, according to data privacy protection regulations and source-based. From the purchase costs, through current connection costs, maintenance costs and fixed costs, all the way to cost objectives and cost centers – organized regionally by locations and departments, on request.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 - Call Analytics ===
With [http://www.aurenz.de/en/software/anna4/ Anna4] the availability of the entire company via telephone is analyzed: Anna4 continually delivers information to you and your team about how well your customers can reach you, how fast your employees react to the phone and how your telecommunication costs develop. Not to mention where there is hidden potential.

With Anna4 from Aurenz you have a reliable, efficient tool that is in compliance with data privacy protection regulations. With this tool you can turn your telephone system into a value added system.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via Web
*Data export

=== AlwinPro Care - Billing Entertainment Services in Health Care Sector ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care sector:

* Collection of data from the telephone systems
* Check-In/Check-Out (innovaphone SOAP Interface)
* Changing the Class of Services (innovaphone SOAP Interface)
* Patient Name Resolution (innovaphone SOAP Interface)
* Virtual Extensions, Call Routing (innovaphone SOAP Interface)
* Billing phone calls,
* Charging daily costs for phones, Internet Access and TV Services
* Enabling Internet guest accounts (Radius)
* Invoicing
* Pre-Paid or Post-Paid invoicing
* Automatic import of patient data from the hospital information system (HIS)
* or directly via the patient's insurance Card (chipcard reader)
* Customer-specific encrypted database
* Accounting journal/Cash report
* Compliance with the legal data privacy protection specifications, especially for data storage section 113a paragraph 2 of the German Telecommunications Act (§ 113a Abs. 2 TKG)
* Relieve IT department and administration
* Identification of patiants via the chip card or bar code
* Intuitive menu navigation
* Account balance announcement
* Telephone number transfer done by patient
* Pay machine support
* Complete scope of benefits of AlwinPro, the Controlling Software

=== AlwinPro Hotel - Billing Telephone Services in Hotel Sector ===
* changing class of Services
* Name Resolution
* Virtual Extensions (call routing).
* Room Status
* Wakup Calls
* FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

==Competitive Analysis==


=== AlwinPro===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 ===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

=== Alwin Pro Care and AlwinPro Hotel ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care and hotel sector.

'''Simplify Processes'''

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department.
AlwinPro Hotel gets the guest data direct from the Hotel Management Systems via the FIAS Interface.

'''Independent Invoicing'''

"Check out" works just as easily. With a click the Patient/guest receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

'''Adapting instead of Limiting'''

AlwinPro Care/ AlwinPro Hotel can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/IP305_Zaehlweise_Anna4_R8.1.01_mit_innovaphone_PBX_v9hf22.xlsx Download Testresult]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved and the product configuration.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-03T13:07:06Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]

==Product name==
=== AlwinPro - Accounting & Billing ===
With [http://www.aurenz.de/en/software/alwinpro/for-management/ AlwinPro], all costs that are incurred in your ICT environment are processed transparently, according to data privacy protection regulations and source-based. From the purchase costs, through current connection costs, maintenance costs and fixed costs, all the way to cost objectives and cost centers – organized regionally by locations and departments, on request.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 - Call Analytics ===
With [http://www.aurenz.de/en/software/anna4/ Anna4] the availability of the entire company via telephone is analyzed: Anna4 continually delivers information to you and your team about how well your customers can reach you, how fast your employees react to the phone and how your telecommunication costs develop. Not to mention where there is hidden potential.

With Anna4 from Aurenz you have a reliable, efficient tool that is in compliance with data privacy protection regulations. With this tool you can turn your telephone system into a value added system.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via WebServer
*Data export

=== AlwinPro Care - Billing Entertainment Services in Health Care Sector ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care sector:

* Collection of data from the telephone systems
* Check-In/Check-Out (innovaphone SOAP Interface)
* Changing the Class of Services (innovaphone SOAP Interface)
* Patient Name Resolution (innovaphone SOAP Interface)
* Virtual Extensions, Call Routing (innovaphone SOAP Interface)
* Billing phone calls,
* Charging daily costs for phones, Internet Access and TV Services
* Enabling Internet guest accounts (Radius)
* Invoicing
* Pre-Paid or Post-Paid invoicing
* Automatic import of patient data from the hospital information system (HIS)
* or directly via the patient's insurance Card (chipcard reader)
* Customer-specific encrypted database
* Accounting journal/Cash report
* Compliance with the legal data privacy protection specifications, especially for data storage section 113a paragraph 2 of the German Telecommunications Act (§ 113a Abs. 2 TKG)
* Relieve IT department and administration
* Identification of patiants via the chip card or bar code
* Intuitive menu navigation
* Account balance announcement
* Telephone number transfer done by patient
* Pay machine support
* Complete scope of benefits of AlwinPro, the Controlling Software

=== AlwinPro Hotel - Billing Telephone Services in Hotel Sector ===
* changing class of Services
* Name Resolution
* Virtual Extensions (call routing).
* Room Status
* Wakup Calls
* FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

==Competitive Analysis==


=== AlwinPro===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 ===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

=== Alwin Pro Care and AlwinPro Hotel ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care and hotel sector.

'''Simplify Processes'''

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department.
AlwinPro Hotel gets the guest data direct from the Hotel Management Systems via the FIAS Interface.

'''Independent Invoicing'''

"Check out" works just as easily. With a click the Patient/guest receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

'''Adapting instead of Limiting'''

AlwinPro Care/ AlwinPro Hotel can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/IP305_Zaehlweise_Anna4_R8.1.01_mit_innovaphone_PBX_v9hf22.xlsx Download Testresult]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved and the product configuration.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro/Anna4 - Aurenz - 3rd Party Product

2016-11-03T13:04:07Z

Jujo:

[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]
[[Image:AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_2.png|200px|right]]

==Product name==
=== AlwinPro - Accounting & Billing ===
With [http://www.aurenz.de/en/software/alwinpro/for-management/ AlwinPro], all costs that are incurred in your ICT environment are processed transparently, according to data privacy protection regulations and source-based. From the purchase costs, through current connection costs, maintenance costs and fixed costs, all the way to cost objectives and cost centers – organized regionally by locations and departments, on request.

[http://www.aurenz.de/en/software/alwinpro/for-the-it-dept/ Read more about AlwinPro]

=== Anna4 - Call Analytics ===
With [http://www.aurenz.de/en/software/anna4/ Anna4] the availability of the entire company via telephone is analyzed: Anna4 continually delivers information to you and your team about how well your customers can reach you, how fast your employees react to the phone and how your telecommunication costs develop. Not to mention where there is hidden potential.

With Anna4 from Aurenz you have a reliable, efficient tool that is in compliance with data privacy protection regulations. With this tool you can turn your telephone system into a value added system.

[http://www.aurenz.de/en/software/anna4/for-the-it-dept/ Read more about Anna4]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Anna4_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Anna4-cert.pdf}}

Testing of this product has been finalized May , 2013.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics
* PBX Middleware
* FIAS Interface
* Check-In, Check-Out
* Wake-Up Calls
* Room Status Codes

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro/Anna4 Release 8.1 or later
* innovaphone PBX v11:
AlwinPro/Anna4 Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro - Billing & Accounting ===
*Collection of data from the telephone systems
*Import function for digital invoices (mobile communication and landlines)
*All ICT costs taken into account (write-offs,fixed costs, maintenance costs etc.)
*Source-based allocation of ICT costs (e.g. LDAP connection, XIE connection)
*Allocation of various cost types: business, private, project, mobile phone costs
*Freely configurable reports
*Pin code solution for private calls
*Individual report display via:
**Email
**WebServer
**Printer
**Export possibilities (e.g. SAP, Navision)
**Various export formats (e.g. CSV, SEPA etc.)
*Relieve the IT department's workload through automatization
**Scheduling series
**Creation and sending of reports
**Data backup and deletion

=== Anna4 - Call Analytics ===
*Collection of data from the telephone systems
*Analysis of telephone performance
*Lost/Busy calls
*Duration until call is answered
*Customer contact analysis
*Call statistics
*Trunk line utilization
*Analysis of internal calls
*Calls to an employee group
*Cost statistics
*Comparison of network carriers
*Reporting via WebServer
*Data export

=== AlwinPro Care - Billing Entertainment Services in Health Care Sector ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care sector:

* Collection of data from the telephone systems
* Check-In/Check-Out (innovaphone SOAP Interface)
* Changing the Class of Services (innovaphone SOAP Interface)
* Patient Name Resolution (innovaphone SOAP Interface)
* Virtual Extensions, Call Routing (innovaphone SOAP Interface)
* Billing phone calls,
* Charging daily costs for phones, Internet Access and TV Services
* Enabling Internet guest accounts (Radius)
* Invoicing
* Pre-Paid or Post-Paid invoicing
* Automatic import of patient data from the hospital information system (HIS)
* or directly via the patient's insurance Card (chipcard reader)
* Customer-specific encrypted database
* Accounting journal/Cash report
* Compliance with the legal data privacy protection specifications, especially for data storage section 113a paragraph 2 of the German Telecommunications Act (§ 113a Abs. 2 TKG)
* Relieve IT department and administration
* Identification of patiants via the chip card or bar code
* Intuitive menu navigation
* Account balance announcement
* Telephone number transfer done by patient
* Pay machine support
* Complete scope of benefits of AlwinPro, the Controlling Software

=== AlwinPro Hotel - Billing Telephone Services in Hotel Sector ===
* changing class of Services
* Name Resolution
* Virtual Extensions (call routing).
* Room Status
* Wakup Calls
* FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

==Competitive Analysis==


=== AlwinPro===
AlwinPro collects all ICT costs and accurately assigns them to employees, departments and locations. Fixed costs, amortization costs and even work time costs can be collected, if desired. Additionally, business calls can be separated from private calls, whereby data privacy regulations are complied with, without infringing on anyone's privacy. With the AlwinPro module "XML Services" it is possible to initiate private calls by using PINs.

=== Anna4 ===
Evaluation of Telephone Performance
Anna4 shows you when your customers call, how often it rings without anyone answering and how often your employee’s line is busy. This way you can plan customer satisfaction before the first ring of the phone.

=== Alwin Pro Care and AlwinPro Hotel ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care and hotel sector.

'''Simplify Processes'''

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department.
AlwinPro Hotel gets the guest data direct from the Hotel Management Systems via the FIAS Interface.

'''Independent Invoicing'''

"Check out" works just as easily. With a click the Patient/guest receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

'''Adapting instead of Limiting'''

AlwinPro Care/ AlwinPro Hotel can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/IP305_Zaehlweise_Anna4_R8.1.01_mit_innovaphone_PBX_v9hf22.xlsx Download Testresult]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved and the product configuration.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

Howto12r1:AlwinPro Hotel - Aurenz - 3rd Party Product

2016-11-02T12:18:24Z

Jujo:

[[Image:AlwinPro_Hotel_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]

==Product name==
=== AlwinPro Hotel - Billing Telephone Services in Hotel Sector ===
AlwinPro Hotels can be used as the Middleware in between the Hotel Management System and the innovaphone PBX. AlwinPro Hotel implements the Check-In/Check-Out procedure for the innovaphone PBX:
* changing class of Services
* Name Resolution
* Virtual Extensions (call routing).
* Room Status
* Wakup Calls
* FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Hotel_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Hotel-cert.pdf}}

Testing of this product has been finalized September, 2015.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics
* PBX Middleware
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Downloads_eng/Aurenz_AlwinProHotel_FIAS-Anbindung_EN.pdf FIAS Interface]
* Check-In, Check-Out
* Wake-Up Calls
* Room Status Codes

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro Hotel Release 8.1 or later
* innovaphone PBX v11:
AlwinPro Hotel Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==


=== AlwinPro Hotel - Billing Telephone Services in Hotel Sector ===
* changing class of Services
* Name Resolution
* Virtual Extensions (call routing).
* Room Status
* Wakup Calls
* FIAS Interface for PMS connectivity (e.g. Fidelio, Opera, Protel)

==Competitive Analysis==


=== Alwin Pro Care and AlwinPro Hotel ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care and hotel sector.

'''Simplify Processes'''

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department.
AlwinPro Hotel gets the guest data direct from the Hotel Management Systems via the FIAS Interface.

'''Independent Invoicing'''

"Check out" works just as easily. With a click the Patient/guest receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

'''Adapting instead of Limiting'''

AlwinPro Care/ AlwinPro Hotel can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/IP305_Zaehlweise_Anna4_R8.1.01_mit_innovaphone_PBX_v9hf22.xlsx Download Testresult]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved and the product configuration.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

File:AlwinPro Hotel - Aurenz - 3rd Party Product 1.png

2016-11-02T12:17:39Z

Jujo:

Howto12r1:AlwinPro Care - Aurenz - 3rd Party Product

2016-11-02T12:07:50Z

Jujo:

[[Image:AlwinPro_Care_-_Aurenz_-_3rd_Party_Product_1.png|200px|right]]

==Product name==
=== AlwinPro Care - Billing Entertainment Services in Health Care Sector ===
AlwinPro Care is the flexible and economical solution for billing the patients‘ entertainment in hospitals and healthcare establishments. With a simple, intuitive interface entering the patient into AlwinPro Care becomes a minor matter. Whether directly connected with the hospital information system (HIS) or controlled with the chip card: Mistakes are avoided and precious work time is conserved when using AlwinPro Care. AlwinPro Care is using the innovaphone SOAP Interface to enable Check-In/Check-Out:
* changing class of Services
* Name Resolution
* virtual extensions (call routing).

[http://www.aurenz.de/en/software/alwinpro-care/for-management/ Read more about AlwinPro Care]

==Certification Status==






{{Template:Compat_Status_"referral_prod."|certificate=AlwinPro_Care_-_Aurenz_-_3rd_Party_Product_-_Desc-AlwinPro_Care-cert.pdf}}

Testing of this product has been finalized September, 2015.

Testing was done using the product versions mentioned below. Feature descriptions above may be part of later product versions.

==Category==
{{Category:3rdParty Billing System / Call Management}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Billing System / Call Management|{{PAGENAME}}]]

==Functions==
* Call Billing
* Call Management
* [http://www.aurenz.de/fileadmin/user_upload/Downloads/Infopool/AlwinPro/Aurenz_Zusatzmodul_XML-Services_innovaphone.pdf PIN code solution for private calls]
* Call Analytics
* PBX Middleware
* FIAS Interface
* Check-In, Check-Out
* Wake-Up Calls
* Room Status Codes

==Version==

* innovaphone PBX v9 HF 23:
AlwinPro Care Release 8.1 or later
* innovaphone PBX v11:
AlwinPro Care Release 8.4.01 Hf4 or later

==Vendor==

[[Image:aurenzlogo.png]]

[http://www.aurenz.de/en/ Aurenz software & consulting]

==Description==

=== AlwinPro Care - Billing Entertainment Services in Health Care Sector ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care sector:

* Collection of data from the telephone systems
* Check-In/Check-Out (innovaphone SOAP Interface)
* Changing the Class of Services (innovaphone SOAP Interface)
* Patient Name Resolution (innovaphone SOAP Interface)
* Virtual Extensions, Call Routing (innovaphone SOAP Interface)
* Billing phone calls,
* Charging daily costs for phones, Internet Access and TV Services
* Enabling Internet guest accounts (Radius)
* Invoicing
* Pre-Paid or Post-Paid invoicing
* Automatic import of patient data from the hospital information system (HIS)
* or directly via the patient's insurance Card (chipcard reader)
* Customer-specific encrypted database
* Accounting journal/Cash report
* Compliance with the legal data privacy protection specifications, especially for data storage section 113a paragraph 2 of the German Telecommunications Act (§ 113a Abs. 2 TKG)
* Relieve IT department and administration
* Identification of patiants via the chip card or bar code
* Intuitive menu navigation
* Account balance announcement
* Telephone number transfer done by patient
* Pay machine support
* Complete scope of benefits of AlwinPro, the Controlling Software

==Competitive Analysis==


=== Alwin Pro Care and AlwinPro Hotel ===
AlwinPro Care is the reasonably priced solution for invoicing telephone, Internet and TV in the health care and hotel sector.

'''Simplify Processes'''

Patient data is automatically imported via AlwinPro Care using the hospital information system (HIS) or the insurance card. The identification via bar code or chip card saves time and helps to avoid mistakes. If the patient is moved, AlwinPro Care locks the extension automatically and this also unburdens the IT department.
AlwinPro Hotel gets the guest data direct from the Hotel Management Systems via the FIAS Interface.

'''Independent Invoicing'''

"Check out" works just as easily. With a click the Patient/guest receives a complete invoice. The invoice is settled either at the end of the stay or via the prepaid function. With this option a prepaid credit is used up over time. For tracking purposes, all receipts and invoices are archived in the system. It is also possible to export the invoices back to the HIS or the PMS.

'''Adapting instead of Limiting'''

AlwinPro Care/ AlwinPro Hotel can be smoothly integrated into your ICT environment and is individually configurable. Internal rates can be saved as well as instruction manuals. All forms and receipts are freely configurable and can be adapted to include your design.

==Summary==

This solution has been tested by the vendor.

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/IP305_Zaehlweise_Anna4_R8.1.01_mit_innovaphone_PBX_v9hf22.xlsx Download Testresult]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final.pdf Configuration description DE]

[http://www.aurenz.de/fileadmin/user_upload/Downloads/Support/130527_Anschlussbeschreibung_Innovaphone_PBX_v9hf22_final_EN.pdf Configuration description EN]

==Pricing==


The license price depends on the amount of extensions that are involved and the product configuration.
Please contact [mailto:info@aurenz.de aurenz] for a specific price offer.

==Contact==


{|
| colspan=99 |
|-
| colspan=99 | aurenz GmbH
|-
| colspan=99 | Hans-Boeckler-Str. 29
|-
| colspan=99 | 73230, Kirchheim unter Teck
|-
| Tel: || +49 7021 73888 0
|-
| Fax: || +49 7021 73888 30
|-
| Mail: || [mailto:info@aurenz.de info@aurenz.de]
|}

[[Category:Compat|{{PAGENAME}}]]

File:AlwinPro Care - Aurenz - 3rd Party Product 1.png

2016-11-02T12:06:08Z

Jujo: