Howto:How To Send Additional Voicemail MWIs within a PBX

2009-07-30T10:19:31Z

K.edmonds: /* Configuration */

==Applies To==
This information applies to

* innovaphone Voicemail
Build 60039 and later
* IPXXX with PBX, V6, SR1 and later



==More Information==
Up to now Message Waiting Indications (MWIs) could only be sent to the owner of a voicemail box. This arcticle explains how MWIs can be sent towards other endpoints within a PBX. For instance, sharing of a single voicemail box among several receptionists becomes possible.
The approach described here, realizes the transmission of additional MWIs by an extra XML script that is to be placed into the "''personal/''"-directory of the user, who owns the voicebox that is about to be shared.

===Configuration Description===
A few preconditions are assumed:

* A voicemail object ''66:vm'' is existing.

* A user ''49:Klaus'' is existing. Klaus has created his voicemail box, which is represented on the harddisk underneath the directory ''Klaus/''. The number of his voicemail box is ''6649''.

* Klaus wants to send MWIs to his own ip phone and in addition to his colleague's ip phone. The colleague appears in the PBX as ''48:Hans''.

===Configuration===

* Create the following content within an XML file mwi.xml
<pre>
<?xml version="1.0" encoding="utf-8" ?>
<voicemail xmlns="http://www.innovaphone.com/xsd/voicemail6.xsd">
<function define="Main">
<pbx-mwi e164="49"/>
</function>
</voicemail>
</pre>

* Copy the file mwi.xml once and only into the directory ''...Klaus/personal/''.
**'''Note:'''Do not copy the file into directories of other users. Only the box-owner will need such an mwi.xml within his personal directory. Additional destinations (other than ''48'') must be added into this single script file.

* Now configure an additional Message Waiting function key at Hans' ip phone underneath ''Configuration/RegistrationX/Function Keys''. Enter ''6649'' into the field ''Message Center Account/Number''. Select ''blink'' as ''Active State/LED''. Select ''letter'' as ''Active State/icon''.

===Explanation===
The script ''vm.xml'' just schedules an MWI towards Klaus' ip phone by means of:
<pre>
<pbx-mwi/>
</pre>

The main script ''vm.xml'' keeps watching for the presence of the sub-script ''Klaus/personal/mwi.xml''.
The sub-script ''mwi.xml'' will be executed and schedules an additional MWI by explicitely nominating the extension of Hans' ip phone:
<pre>
<pbx-mwi e164="48"/>
</pre>

===Known Problems===



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2009-07-14T11:47:24Z

K.edmonds:

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= Play Arena =

Christoph Hanken, Paragon Data GmbH
Jonas Teckentrup, Paragon Data GmbH
Porretta Mauro, '''SARTE S.p.A. Italy''' 
Kevin Edmonds, '''Consult Partner GmbH'''

innovaphone wiki - User contributions [en]

Howto:How To Send Additional Voicemail MWIs within a PBX

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