https://wiki.innovaphone.com/api.php?action=feedcontributions&feedformat=atom&user=M.hauptinnovaphone wiki - User contributions [en]2026-05-11T22:09:08ZUser contributionsMediaWiki 1.42.3https://wiki.innovaphone.com/index.php?title=Howto:VisualMailbox_-_mAIsolutions_-_3rd_Party_Product&diff=77370Howto:VisualMailbox - mAIsolutions - 3rd Party Product2025-07-17T14:59:48Z<p>M.haupt: pricing</p>
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<!-- replace CompanyLogo by real logo-name. Do not change size & alignment. Upload image by pressing red link --><br />
[[Image:mAIsolutions.png|200px|right|/MAIsolutions.png]]<br />
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==Product Name==<br />
<!-- Mandatory topic. --><br />
<!-- Place product logo. Use the application-tile-logo. Don't change logo size. --><br />
[[Image:mAIVisualMailbox.png|100px]]<br />
<!-- replace CompanyName & ProductName by real names and add URL to productpage --><br />
mAIsolutions [https://www.dm2s.de/maisolutions/ VisualMailbox]<br />
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==Certification Status==<br />
<!-- do not remove comment. Will be added by innovaphone upon document check, app availability in innovaphone-appstore & operational check --><br />
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==Category==<br />
<!-- Do not change this section and do not remove comments. Will be set by innovaphone upon document check --><br />
[[Category:Referral Product|{{PAGENAME}}]]<br />
[[Category:3rdParty CTI and integrations|{{PAGENAME}}]]<br />
{{Category:3rdParty CTI and integrations}}<br />
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==Vendor==<br />
<!-- Mandatory topic. --><br />
<br />
<!-- Place optional company logo. Don't change logo size. --><br />
[[Image:mAIsolutions.png|150px|/MAIsolutions.png]]<br />
<br />
<!-- Give some introducing words about the vendor itself. --><br />
<!-- At max 3 sentences, no novels. --><br />
DM² AI Solutions is a technology provider based in Walldorf, Germany, <br><br />
offering a Conversational AI & Workflow Suite designed to help organizations simplify processes, optimize communication flows, and reduce workload efficiently.<br />
<br />
<!-- For further information refer to vendor website via link --><br />
[https://www.dm2s.de/ About us]<br />
<br />
==Description==<br />
<!-- Mandatory topic. --><br />
<!-- place optional product logo or functional overview. --><br />
<br />
<!-- Give description about the main product purpose. --><br />
<!-- At max 3 sentences, no novels. --><br />
<br />
mAIsolutions Visual Mailbox is a smart voice assistant. <br />
<br />
It ensures availability by automatically answering incoming calls, asking predefined questions, and documenting all inquiries in a structured way. <br />
<br />
Callers receive a structured and professional experience while teams save time and stay focused on their core tasks. <br />
<br />
This method helps your team to stay focused and maximizes operational efficiency.<br />
<br />
==Functions==<br />
<!-- Mandatory topic. --> <br />
<!-- Give functional description about the application. Use formatting if needed --><br />
<!-- Preferred format is a short list of functions/buzz words offered by the product --> <br />
<br />
* Secure Web Portal<br />
* Set-up of VisualMailbox consists of the conversation and questions<br />
<br />
Example process:<br />
* Greeting: e.g., "Welcome to your practice – how can we help you?"<br />
* Prompt: Type of request, name, date of birth, callback number – all automated and structured<br />
* Closing message: e.g., "Thank you – we will take care of your request as soon as possible."<br />
<br />
Further settings are: call categories, voice, or specific transcript details that you can set-up individually.<br />
<br />
[[Image:mAI_VisualMailbox_Screenshot.png|/MAI_VisualMailbox_Screenshot.png]]<br />
<br />
===Multi-PBX ready===<br />
<!-- Mandatory topic. --> <br />
<!-- Give test-prooved statement about product usability in Multi-PBX-systems / Master-Slave --><br />
<!-- I.e. can the application be operated towards slave-pbxes, by slave-users, special configuration steps, special requirements, ... --><br />
<!-- If applicable, provide hints about required configuration steps below in the chapter Configuration --> <br />
<br />
===Cloud ready===<br />
<!-- Mandatory topic. --> <br />
<!-- Give test-prooved statement about product usability in Cloud-environments / Hosted PBXes --><br />
<!-- I.e. can the application be operated via NAT-boundaries, special configuration steps, special requirements, ... --><br />
<!-- If applicable, provide hints about required configuration steps below in the chapter Configuration --> <br />
<br />
==Licensing==<br />
<!-- Mandatory topic. --> <br />
<!-- Give information about costs and licensing model. Use formatting if needed --><br />
<!-- Provide exact license type (App or Service) and license name (manufacturer-appname): --><br />
* Standard VisualMailbox with Innovaphone integration starting at EUR 89,- per month<br />
<br />
==Prerequisites==<br />
<!-- Optional topic. --><br />
<!-- If applicable, name any system requirements / technical requirements. For example, if the function of the free app requires the use of software for which a fee is charged. --><br />
<br />
* Only Call forwarding to a German phone number<br />
* No further infrastructure needed. <br />
* innovaphone myApps as Web- or native client<br />
<br />
==Versions==<br />
<!-- Mandatory topic. --><br />
<!-- If not present or outdated innovaphone FW is used, no certificate will be given at all --><br />
===Compatible innovaphone firmware versions===<br />
<!-- List compatible major innovaphone firmware versions. Several listings are valid --><br />
* innovaphone V13r?<br />
* innovaphone V14r?<br />
* innovaphone V15r?<br />
<br />
===Application versions used for interop testing===<br />
<!-- Give used versions for testing of both innovaphone and 3rd-pty product --><br />
<!-- replace 3rd-Pty-Application by real name --><br />
* mAIsolutions VisualMailbox V12345<br />
<!-- adjust tested innovaphone FW --><br />
* innovaphone V15r1sr?<br />
<br />
==Configuration==<br />
<!-- Mandatory topic. --> <br />
<!-- Describe configuration steps to be done for both innovaphone and 3rd-pty application --><br />
<!-- We recommend to add a link to your website providing this information or alternatively provide a PDF-formatted config document. --><br />
<br />
<!-- List the config steps by adding text & pictures --><br />
<!-- Name used APIs to be activated in ap-objects --><br />
<!-- Explain app license assignment to users or service lics to app objects --><br />
<br />
<!-- Also list required configuration steps for Multi-PBX-systems and/or Cloud-environments if applicable when stated above --><br />
<br />
<!-- If not present, no certificate will be given at all --><br />
<!-- in any case you must be aware of the fact that any questions concerning configuration issues will be directly forwarded by innovaphone to you as manufacturer --><br />
<br />
==Contact==<br />
<!-- Mandatory topic. --> <br />
<!-- Give contact details for potential interests and support. --> <br />
<!-- You may give personal or general contact data or refer to external contact page --><br />
<br />
{|<br />
| DM² AI Solutions GmbH<br />
|-<br />
| Schloßweg 4<br />
|-<br />
| 69190 Walldorf<br />
|-<br />
| Tel: [tel:+496227899299 +496227899299]<br />
|-<br />
| Mail: [mailto:info@dm2s.de info@dm2s.de]<br />
|}<br />
<br />
For any questions please refer to [https://www.dm2s.de/kontakt/ our contact page].</div>M.haupt