https://wiki.innovaphone.com/api.php?action=feedcontributions&feedformat=atom&user=Mathias.Eichenseerinnovaphone wiki - User contributions [en]2026-05-10T15:55:02ZUser contributionsMediaWiki 1.42.3https://wiki.innovaphone.com/index.php?title=Howto:Ilink-crm-ext-_ilink_-_Partner_App&diff=79186Howto:Ilink-crm-ext- ilink - Partner App2026-03-18T09:00:15Z<p>Mathias.Eichenseer: /* Configuration */ German link to the Installguide was dead, inserted new working Link instead.</p>
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<div><!-- replace CompanyLogo by real logo-name. Do not change size & alignment. Upload image by pressing red link --><br />
[[Image:ilink.jpg|200px|right|/Ilink.jpg|ilink.jpg/]]<br />
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==Product Name==<br />
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ilink Kommunikationssysteme GmbH [https://www.ilink.de/ilink-crmext/info.html ilink CRM Extensions]<br />
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==Certification Status==<br />
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{{Template:Compat_Status_referral_product_new|type=App}}<br />
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This App has been listed March 2023.<br />
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==Category==<br />
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[[Category:Partner Apps|{{PAGENAME}}]]<br />
{{Category:3rdParty App Development}}<br />
[[Category:3rdParty App Development|{{PAGENAME}}]]<br />
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==Vendor==<br />
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[[Image:ilink.jpg|150px|/Ilink.jpg|ilink.jpg/]]<br />
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<!-- For further information refer to vendor website via link --><br />
[https://www.ilink.de/ ilink - About us]<br />
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==Description==<br />
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ilink CRM Extensions is a slim and flexible Windows application for inbound caller recognition and for dialing phone numbers through company phones with a click. And it works in home offices, too!<br />
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A popup window displays information like caller name, company, location, and phone number for inbound calls. This information is directly taken from your CRM system, from your address book, or from public telephone directories. Using the „Open Contact“ button, the user directly opens the corresponding contact view of his CRM client. Dial with single click from many CRM systems, or use the hotkey to dial from almost all Windows applications.<br />
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Supported CRM systems include:Act!, Datev, Goldmine Premium Edition, HCL Connections, HCL Notes, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, Netsuite, ODBC databases - customizing through SQL commands, Sage CRM, Salesforce.com, SAP, Sugar CRM, Tigerpaw CRM, vCard / LDAP.<br />
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Supported online telephone books: telefonbuch.de (Germany), Das Örtliche (Germany), local.ch (Switzerland), search.ch (Switzerland), herold.at (Austria), whitepages.com (USA).<br />
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<!-- For further information refer to vendor product website via link --><br />
[https://www.ilink.de/ilink-crmext/info.html ilink - About this application]<br />
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==Licensing==<br />
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[https://www.ilink.de/ilink-crmext/license.html See ilink crm-ext license conditions]<br />
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==Versions==<br />
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===Compatible innovaphone firmware versions===<br />
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* innovaphone V13r2 or higher<br />
===Application versions used for interop testing===<br />
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<!-- replace 3rd-Pty-Application by real name --><br />
* ilink ilink-crm-ext 1008 final, 27/03/2023<br />
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* innovaphone V13r2, 15r1sr3<br />
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==Configuration==<br />
<!-- Mandatory topic. --> <br />
<!-- Describe configuration steps to be done for both innovaphone and 3rd-pty application --><br />
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<!-- Name used APIs to be activated in ap-objects --><br />
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<!-- If not present, no certificate will be given at all --><br />
<!-- in any case you must be aware of the fact that any questions concerning configuration issues will be directly forwarded by innovaphone to you as manufacturer --><br />
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[https://www.ilink.de/de/products/ilink_crm_extensions/innovaphone/install-configuration.html See ilink configuration (German) guide for innovaphone myApps] <br ><br />
[https://www.ilink.de/en/products/ilink_crm_extensions/innovaphone/install-configuration.html See ilink configuration (English) guide for innovaphone myApps]<br />
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Please note: The name of the PBX object must be spelled exactly: ilink-crmext<br />
Using another name leads to an error message "ilink-crmext" in the log files.<br />
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==Contact==<br />
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<!-- You may give personal or general contact data or refer to external contact page --><br />
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{|<br />
| ilink Kommunikationssysteme GmbH<br />
|-<br />
| Tel: +49 30 28526 1254<br />
|-<br />
|Mob: +49 171 6407377<br />
|-<br />
| Mail: [mailto:info@ilink.de info@ilink.de]<br />
|}<br />
Open Q&A and product demo and discussions: Every Wednesday at 10:00 here: https://sametime.dnug.de/meeting/CRMIntegrationen<br />
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For any questions please refer to [https://www.ilink.de/ilink-crmext/support.html our contact page].</div>Mathias.Eichenseer