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Howto:Obtaining the current time for innovaphone devices using NTP

2017-07-31T07:08:18Z

Maulerma: /* Related Articles */

== Summary ==

The innovaphone devices require an NTP server to obtain the current time in order for several functions to work as desired. This is especially important for PBX installations where phones shall show the correct time and call detail records must include the correct time stamp.

While freely accessible time servers exist in the internet, it is often desirable to obtain the time from a computer in the network. All Linux/Unix and Windows computers can serve as a time server. Here is how to configure windows computers to act as time servers.

==Applies To==
This information applies to

* All innovaphone devices directly connected to the network.

==More Information==

=== The innovaphone NTP client ===

All innovaphone devices which are connected directly to the LAN support a NTP client. It is configured in the “General Settings” page of the configuration applet.

Also, if the device is configured using DHCP and the DHCP servers provides a time server address, it is used by the device.

If it has no time server configured (neither directly nor via DHCP), then it assumes its gatekeeper as being a time server. Since all innovaphone gateway devices provide a time service, phones registered with an innovaphone gatekeeper will obtain the time from there.

For more details see the appropriate section in the administrator manual.

=== Finding a time server ===

There are 2 choices for finding a time server. First you can use a publicly accessible time server in the internet. This of course requires access to the internet which enables the SNTP protocol. See your local router/firewall documentation for information on SNTP.

A list of time servers on the internet can be found at http://support.ntp.org/bin/view/Servers/WebHome.

If you use an external , make sure you keep the traffic low by using a reasonable update frequency (once every 2 hours should be sufficient). Also, have only one device querying the external NTP server and configure all others such that they obtain the time from this device.

The other choice is to use an existing workstation or server PC as a time server.

=== Using a windows PC as a time server ===

All windows PC running as a PDC can be used as time server right away.

If a non-PDC server or a workstation is to be used as time server, the w32time service must be started. This can be done manually using the commands

% net start w32time

% net stop w32time

To make sure the time server is started whenever the systems boots up, you will need to change a system variable in the computers registry. Please make sure you know what you are doing when manipulating the windows registry since doing this improperly can make the computer unusable.

To enable the time server at system boot time, set the DWORD registry key

HKLM\SYSTEM\CurrentControlSet\Services\W32Time\Parameters\LocalNTP

to 1.

Windows-based computers use the following hierarchy by default:

All client desktop computers nominate the authenticating domain controller as their in-bound time partner.

All member servers follow the same process as client desktop computers.

Domain controllers may nominate the primary domain controller (PDC) operations master as their inbound time partner but may use a parent domain controller based on stratum numbering.

All PDC operations masters follow the hierarchy of domains in the selection of their in-bound time partner.

Following this hierarchy, the PDC operations master at the root of the forest becomes authoritative for the organization, and you should configure the PDC operations master to gather the time from an external source. This is logged in the System event log on the computer as event ID 62. Administrators can configure the Time service on the PDC operations master at the root of the forest to recognize an external Simple Network Time Protocol (SNTP) time server as authoritative by using the following net time command, where server_list is the server list:

% net time /setsntp:server_list

=== Using a Linux/Unix box as time server ===

A nice article on how to set up a Unix-ish box to work as a time server can be found here: http://rgrjr.dyndns.org/linux/ntp.html.

=== Dealing with the firewall ===

If your firewall is able to allow NTP then you will be able to configure it such that NTP clients can query remote NTP servers.

If your firewall does not specifically support NTP, you need to be sure that packets to and from remote NTP servers can get through. When NTP queries a server, it sends a series of UDP packets, each of which is addressed to UDP port 123 on the remote machine and bears a quasi-random source port, call it X, as the return address on the local machine. Responses are returned with a destination port of X on the local machine and a source port of 123 on the remote machine. In order for the query to succeed, both packets must be able to traverse the firewall.

=== Related Articles ===
[[Howto:Setting time and date without using an NTP]]

[http://rgrjr.dyndns.org/linux/ntp.html Using UNIX/Linux boxes as NTP server]

[http://support.ntp.org/bin/view/Servers/WebHome List of currently available NTP servers on the internet]

[[Category:Howto|{{PAGENAME}}]]

Howto:Embedded test for phones

2010-05-20T09:28:48Z

Maulerma:

==Applies To==
This information applies to

* IP110, V6 and later
* IP200A/IP210, V6 and later
* IP230, V6 and later
* IP240, V6 and later
Build 07-60400.01 and later.

Keywords: Funktionstest, Manufacturingtest, Telefontest, Telefonhardware Test, phonehardware test, phone, selftest, phone test, Selbsttest Telefon

==The test==

===Preparation for the Test===
Connect all devices to the telephone where the connection has to be tested. For a full test connect the LAN-Interface to a Switch, the PC-Interface to a PC or another phone, connect the Headset and in case of IP210 and IP230 connect the handset. The IP230 should also be connected to an Extension Module.

===Entering the Test===
To enter the test the following sequence has to be done during idle state of the phone. Press: “Disconnect”, “Arrow Up”, “Arrow Down”, “Disconnect”, Off Hook handset. The time-lag between these actions must not be longer than 2 seconds.
After that you will see the greeting screen of the test.

[[Image:Embedded test for phones 1.PNG|displayscreen]]

At this point you have the choice to enter the Basic or the Full test. The Basic test is for testing the telephone without the Extension Module (Press Menu). The Full Test is for testing the telephone with Extension Module (Press Ok).
If you run the test on a IP210 you will not have the possibility to choose between Basic and Full.

===Running the Test===
Generally speaking: All keys have to be pressed and all Ethernet connections have to be up to finish the test successfully.
Some keys have special features that give the test person the opportunity to check the sound and the configuration of the telephone. These keys are described in the following.
Left Arrow: Status of the LAN link is displayed.
Right Arrow: Status of the PC link is displayed.
Up Arrow: MAC address is displayed.
Down Arrow: Firmware version is displayed.
Ok: Boot code version and programmed Hardware ID is displayed.
Speaker: Plays a scale on the hands-free speaker.
1: Plays a treble beep on the hands-free speaker.
4: Plays a medium beep on the hands-free speaker.
7: Plays a low beep on the hands-free speaker.
*: Connects hands-free microphone and hands-free speaker. Scratch or blow in the hands-free microphone and hear a noise in the hands-free speaker.
2: Plays a treble beep on the handset speaker.
5: Plays a medium beep on the handset speaker.
8: Plays a low beep on the handset speaker.
0: Connects handset microphone and handset speaker. Scratch or blow in the handset microphone and hear a noise in the handset speaker.
3: Plays a treble beep on the headset speaker.
6: Plays a medium beep on the headset speaker.
9: Plays a low beep on the headset speaker.
#: Connects headset microphone and headset speaker. Scratch or blow in the headset microphone and hear a noise in the headset speaker.
Function Keys: Please make sure that all LEDs in the function keys light up after starting the test and switch off after pressing the keys.
Function Keys on Extension Module: Please make sure that all LEDs in the function keys light up after starting the Full test. The LEDs on the Extension Module are switched off by pressing the upper left key on the extension module. NOTE: The test is just for testing the connection to the Extension Module and not for testing the Extension Module itself.
Note: For IP110 the functions behind the keys are not like described above, entering the test is the same, so below the most important functions are described:
+: Plays a treble beep on the hands-free speaker
handsfree-key: Plays a medium beep on the hands-free speaker.
-: Plays a low beep on the hands-free speaker.
*: Connects hands-free microphone and hands-free speaker. Scratch or blow in the hands-free microphone and hear a noise in the hands-free speaker.
7: Plays a treble beep on the handset speaker.
8: Plays a medium beep on the handset speaker.
9: Plays a low beep on the handset speaker.
#: Connects handset microphone and handset speaker. Scratch or blow in the handset microphone and hear a noise in the handset speaker.

===Result of the Test===
After all keys have been pressed and the test person has carefully verified that all LEDs, speakers, microphones and configurations are fine he can on hook the telephone. If the test was successful he will see this screen.

[[Image:Embedded test for phones 2.PNG|displayscreen]]

NOTE: Even if the microphone, speaker or LEDs did not work during the test the result screen will give a successful result. However, the test person has to mark these devices as broken!

[[Category:Howto|{{PAGENAME}}]]

Howto:Embedded test for phones

2010-05-20T08:26:11Z

Maulerma: Added: Works also wizj IP240 and Versions > V6

==Applies To==
This information applies to

* IP110, V6 and higher
* IP200A/IP210, V6 and higher
* IP230, V6 and higher
* IP240, V6 and higher
Build 07-60400.01 and later.

Keywords: Funktionstest, Manufacturingtest, Telefontest, Telefonhardware Test, phonehardware test, phone, selftest, phone test, Selbsttest Telefon

==The test==

===Preparation for the Test===
Connect all devices to the telephone where the connection has to be tested. For a full test connect the LAN-Interface to a Switch, the PC-Interface to a PC or another phone, connect the Headset and in case of IP210 and IP230 connect the handset. The IP230 should also be connected to an Extension Module.

===Entering the Test===
To enter the test the following sequence has to be done during idle state of the phone. Press: “Disconnect”, “Arrow Up”, “Arrow Down”, “Disconnect”, Off Hook handset. The time-lag between these actions must not be longer than 2 seconds.
After that you will see the greeting screen of the test.

[[Image:Embedded test for phones 1.PNG|displayscreen]]

At this point you have the choice to enter the Basic or the Full test. The Basic test is for testing the telephone without the Extension Module (Press Menu). The Full Test is for testing the telephone with Extension Module (Press Ok).
If you run the test on a IP210 you will not have the possibility to choose between Basic and Full.

===Running the Test===
Generally speaking: All keys have to be pressed and all Ethernet connections have to be up to finish the test successfully.
Some keys have special features that give the test person the opportunity to check the sound and the configuration of the telephone. These keys are described in the following.
Left Arrow: Status of the LAN link is displayed.
Right Arrow: Status of the PC link is displayed.
Up Arrow: MAC address is displayed.
Down Arrow: Firmware version is displayed.
Ok: Boot code version and programmed Hardware ID is displayed.
Speaker: Plays a scale on the hands-free speaker.
1: Plays a treble beep on the hands-free speaker.
4: Plays a medium beep on the hands-free speaker.
7: Plays a low beep on the hands-free speaker.
*: Connects hands-free microphone and hands-free speaker. Scratch or blow in the hands-free microphone and hear a noise in the hands-free speaker.
2: Plays a treble beep on the handset speaker.
5: Plays a medium beep on the handset speaker.
8: Plays a low beep on the handset speaker.
0: Connects handset microphone and handset speaker. Scratch or blow in the handset microphone and hear a noise in the handset speaker.
3: Plays a treble beep on the headset speaker.
6: Plays a medium beep on the headset speaker.
9: Plays a low beep on the headset speaker.
#: Connects headset microphone and headset speaker. Scratch or blow in the headset microphone and hear a noise in the headset speaker.
Function Keys: Please make sure that all LEDs in the function keys light up after starting the test and switch off after pressing the keys.
Function Keys on Extension Module: Please make sure that all LEDs in the function keys light up after starting the Full test. The LEDs on the Extension Module are switched off by pressing the upper left key on the extension module. NOTE: The test is just for testing the connection to the Extension Module and not for testing the Extension Module itself.
Note: For IP110 the functions behind the keys are not like described above, entering the test is the same, so below the most important functions are described:
+: Plays a treble beep on the hands-free speaker
handsfree-key: Plays a medium beep on the hands-free speaker.
-: Plays a low beep on the hands-free speaker.
*: Connects hands-free microphone and hands-free speaker. Scratch or blow in the hands-free microphone and hear a noise in the hands-free speaker.
7: Plays a treble beep on the handset speaker.
8: Plays a medium beep on the handset speaker.
9: Plays a low beep on the handset speaker.
#: Connects handset microphone and handset speaker. Scratch or blow in the handset microphone and hear a noise in the handset speaker.

===Result of the Test===
After all keys have been pressed and the test person has carefully verified that all LEDs, speakers, microphones and configurations are fine he can on hook the telephone. If the test was successful he will see this screen.

[[Image:Embedded test for phones 2.PNG|displayscreen]]

NOTE: Even if the microphone, speaker or LEDs did not work during the test the result screen will give a successful result. However, the test person has to mark these devices as broken!

[[Category:Howto|{{PAGENAME}}]]

Freeedit:Wiki Edit Sandbox

2010-05-04T08:57:46Z

Maulerma:

This is a dummy article to safely try editing wiki articles.

Michael Scheer '''Innovaphone AG'''

Patrick Montaine '''Ball Packaging Europe'''

Christoph Anhorn- '''swisspro AG'''

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