innovaphone wiki - User contributions [en]

Howto:Integrate External Apps in innovaphone UC clients

2014-01-24T08:50:05Z

Mdo:

[[Category:Howto]]
==Applies to==

myPBX External Application

==Version==
We tested with:

innovaphone: 10.x

==More Information==

External applications can be integrated in myPBX. Both web applications and applications that are installed on the client PC can be configured. If this feature is activated, myPBX shows additional buttons at phone calls, in the history and in desktop notifications for incoming calls. Clicking that button opens the application with optional parameters from the call.

==Configuration==

* Right Click on myPBX – Configuration – External Application
* Enter the name of the external app (which will be seen as tooltip of the external app button).
* Paste the path of the external app into the field “Path”. It can be both the URL of a web application (http://crm.example.com/customer-by-number/$n) or the path of a desktop application installed on the local computer (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe)
* Optionally specify command line parameters for Desktop Apps into the field “Parameters”.
* Save the changes.

[[Image:Mypbx_Konfigurationen1.jpg]]

The Path and the Parameters may contain placeholders that are replaced by phone call information.

$n - phone number of the caller
$u - uri of the caller
$d - display name of the caller
$c - conference ID (a global ID for the call)

Now you will get the "start external application" button in every conversation or interaction field.

[[Image:Eigener Screenshot_mit Buttonhinweis_EN.jpg]]

File:Eigener Screenshot mit Buttonhinweis EN.jpg

2014-01-24T08:49:10Z

Mdo:

Howto:Integrate External Apps in innovaphone UC clients

2014-01-16T13:50:04Z

Mdo:

[[Category:Howto]]
==Applies to==

myPBX External Application

==Version==
We tested with:

innovaphone: 10.x

==More Information==

External applications can be integrated in myPBX.
After the integration, you can start the external app directly out of every actual interaction (e.g. calls) by clicking on the external app button in the myPBX interaction field.

==Configuration==

Choose an external app you want to integrate and (if not already done) install it on your PC.
Copy the path of the external app (e.g.: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe")

Right Click on myPBX – Configuration – External Configuration

Enter the name of the external app (which will be seen as tooltip of the external app button).
Paste the path (the URL at the top when you start the App) of the external app into the field “Path” and save this change.

[[Image:Mypbx_Konfigurationen1.jpg]]

Now you will get the "start external application" button in every conversation or interaction field.

[[Image:Screenshot_externe_App_mit_Buttonhinweis_EN1.jpg]]

File:Screenshot externe App mit Buttonhinweis EN1.jpg

2014-01-16T13:49:38Z

Mdo:

File:Screenshot mit Buttonhinweis EN.jpg

2014-01-16T13:47:45Z

Mdo:

Howto:Integrate External Apps in innovaphone UC clients

2014-01-16T13:47:08Z

Mdo:

[[Category:Howto]]
==Applies to==

myPBX External Application

==Version==
We tested with:

innovaphone: 10.x

==More Information==

External applications can be integrated in myPBX.
After the integration, you can start the external app directly out of every actual interaction (e.g. calls) by clicking on the external app button in the myPBX interaction field.

==Configuration==

Choose an external app you want to integrate and (if not already done) install it on your PC.
Copy the path of the external app (e.g.: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe")

Right Click on myPBX – Configuration – External Configuration

Enter the name of the external app (which will be seen as tooltip of the external app button).
Paste the path (the URL at the top when you start the App) of the external app into the field “Path” and save this change.

[[Image:Mypbx_Konfigurationen1.jpg]]

Now you will get the "start external application" button in every conversation or interaction field.

[[Image:Screenshot_externe_App_mit_Buttonhinweis_EN.jpg]]

File:Mypbx Konfigurationen1.jpg

2014-01-16T13:46:44Z

Mdo:

Howto:Integrate External Apps in innovaphone UC clients

2014-01-16T13:29:29Z

Mdo:

[[Category:Howto]]
==Applies to==

myPBX External Application

==Version==
We tested with:

innovaphone: 10.x

==More Information==

External applications can be integrated in myPBX.
After the integration, you can start the external app directly out of every actual interaction (e.g. calls) by clicking on the external app button in the myPBX interaction field.

==Configuration==

Choose an external app you want to integrate and (if not already done) install it on your PC.
Copy the path of the external app (e.g.: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe")

Right Click on myPBX – Configuration – External Configuration

Enter the name of the external app (which will be seen as tooltip of the external app button).
Paste the path (the URL at the top when you start the App) of the external app into the field “Path” and save this change.

[[Image:Mypbx_Konfiguration.jpg]]

Now you will get the "start external application" button in every conversation or interaction field.

[[Image:Screenshot_externe_App_mit_Buttonhinweis_EN.jpg]]

File:Mypbx Konfiguration.jpg

2014-01-16T13:25:30Z

Mdo:

Howto:Integrate External Apps in innovaphone UC clients

2014-01-16T13:25:10Z

Mdo:

[[Category:Howto]]
==Applies to==

myPBX External Application

==Version==
We tested with:

innovaphone: 10.x

==More Information==

External applications can be integrated in myPBX.
After the integration, you can start the external app directly out of every actual interaction (e.g. calls) by clicking on the external app button in the myPBX interaction field.

==Configuration==

Use Google Chrome

Choose an external app you want to integrate and (if not already done) install it on your PC.
Copy the path of the external app (e.g.: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe")

Right Click on myPBX – Configuration – External Configuration

Enter the name of the external app (which will be seen as tooltip of the external app button).
Paste the path (the URL at the top when you start the App) of the external app into the field “Path” and save this change.

[[Image:Mypbx_Konfiguration.jpg]]

Define the Path for Google Chrome (like: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe")

Now you will get the "start external application" button in every conversation or interaction field.

[[Image:Screenshot_externe_App_mit_Buttonhinweis_EN.jpg]]

File:Screenshot externe App mit Buttonhinweis EN.jpg

2014-01-16T13:23:33Z

Mdo:

File:MyPBX Konfigurationen.jpg

2014-01-16T13:20:25Z

Mdo:

File:Mypbx Konfigurationen.jpg

2014-01-16T13:16:15Z

Mdo:

Howto:Integrate External Apps in innovaphone UC clients

2014-01-16T13:14:26Z

Mdo: New page: Category:Howto ==Applies to== myPBX External Application ==Version== We tested with: innovaphone: 10.x ==More Information== External applications can be integrated in myP...

[[Category:Howto]]
==Applies to==

myPBX External Application

==Version==
We tested with:

innovaphone: 10.x

==More Information==

External applications can be integrated in myPBX.
After the integration, you can start the external app directly out of every actual interaction (e.g. calls) by clicking on the external app button in the myPBX interaction field.

==Configuration==

Use Google Chrome

Choose an external app you want to integrate and (if not already done) install it on your PC.
Copy the path of the external app (e.g.: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe")

Right Click on myPBX – Configuration – External Configuration

Enter the name of the external app (which will be seen as tooltip of the external app button).
Paste the path (the URL at the top when you start the App) of the external app into the field “Path” and save this change.

[[Image:Mypbx.jpg]]

Define the Path for Google Chrome (like: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe")

Now you will get the "start external application" button in every conversation or interaction field.

[[Image:Share.jpg]]