innovaphone wiki - User contributions [en]

File:MediaRunway company logo 2026 200.png

2026-07-09T15:38:39Z

Mediarunway:

Howto:Call Manager - MediaRunway - Partner App

2026-07-09T15:38:27Z

Mediarunway: /* Vendor */

[[Image:MediaRunway_company_logo_2026_250.png||250px|right]]

==Product Name==



MediaRunway [https://mediarunway.com/myapps/ Call Manager]

==Certification Status==
;

==Category==
;
;
;

==Vendor==



[[Image:MediaRunway_company_logo_2026_200.png]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==




[[Image:MediaRunway-CallManager.png]]




Call Manager: Smarter call management for your team. Add notes to calls, search and filter call records, and instantly view a contact's call history and outstanding callbacks right from the Phone App. Access colleague notes, manage callbacks, and organize contacts into favorite groups – all in one app.


[https://mediarunway.com/myapps/ MediaRunway - About this application]





==Functions==




===User App===
* Favorites
** Create and manage favorite lists containing favorite contacts, without a limit of 30 contacts
** Search directly for PBX users, or add custom targets, also federation support
** Use built-in actions to quickly call or message a user directly from the list
{| class="wikitable"
|+ Phone App Extension (what is shown in the innovaphone phone App)
|-
! list !! menu
|-
| [[Image:MediaRunway_CallManager_favorites.png|300px]] || [[Image:MediaRunway_CallManager_favorites_menu.png|300px]]
|}

* Call list / history
** View call entries from history
** Add comments, start a call or directly create a callback from the history entry
** Filter and sort, select a time period, or display only calls from an allowed list associated with another PBX object. These functions require Analytics to be installed, licensed, and active.
{| class="wikitable"
|+ Screenshots of Call list / history
|-
! list !! menu !! call details
|-
| [[Image:MediaRunway_CallManager_CallList_list.png|300px]] || [[Image:MediaRunway_CallManager_CallList_menu.png|300px]] || [[Image:MediaRunway_CallManager_CallList_callDetails.png|300px]]
|}

* Callbacks
** View and manage callbacks
** Create callbacks for PBX users or PBX user groups
** Support multiple callback states with live updates
** Forward callbacks to PBX users or PBX user groups
** View a callback’s action history to see what happened to it over time
** Filter and sort callbacks
{| class="wikitable"
|+ Screenshot of Callbacks
|-
! list !! states !! menu !! form
|-
| [[Image:MediaRunway_CallManager_Callbacks_list.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_states.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_menu.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_form.png|300px]]
|}

===Phone API App (Phone App Extension)===
* Appears as a content frame within the phone app
* View history entries related to the caller (needs Analytics App)
* View callback entries related to the caller
* Possible to create directly a callback or comment for that call
{| class="wikitable"
|+ Screeshot of Phone App Extension (what is shown in the innovaphone phone App)
|-
! call history !! callbacks
|-
| [[Image:MediaRunway_CallManager_PhoneApi_callhistory.png|300px]] || [[Image:MediaRunway_CallManager_PhoneApi_callbacks.png|300px]]
|}

===Admin App===
* Set the PBX name (for master or slave scenarios)
* Set the auto show priority (a V16 and above function)
** 0 = in the phone app the app icon will displayed and has to be clicked to see the content
** with a value >0 the content will be displayed direkty in the phone app if no other app has the same or a higher priority value and sends parallel as exentsion to the phone app (apps like doorbell or call info plus could such an app be)

==Multi-PBX ready==
There are no known restrictions, but have a look here to configuration to set the PBX name.

==Cloud ready==
There are no known restrictions.

==Licensing==




* innovaphone PBX Version V15r1 or above
* a user license is needed
* phone app extension needs also innovaphone phone lics, etc.

==Prerequisites==





* An innovaphone PBX and Application Platform with min. Firmware V15r1
* Valid licenses
* Knowledge of the PBX name of the PBX where to synchronize with
* Optional: Analytics app for sorting, filtering, time intervals and permission-based call list access

==Versions==



===Compatible innovaphone firmware versions===


* MediaRunway Call Manager (151000 sr10)
** innovaphone min. V15r1

==Configuration==







* Set the PBX Name in the Call Manager Admin App
* For Phone App Extension, the user needs access to the callmanager-phone-api app

==Installation==
* Standard innovaphone myApps App installation process
* Optional analytics-api App of the Analytics App

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].

Howto:Call Manager - MediaRunway - Partner App

2026-07-09T15:36:34Z

Mediarunway:

[[Image:MediaRunway_company_logo_2026_250.png||250px|right]]

==Product Name==



MediaRunway [https://mediarunway.com/myapps/ Call Manager]

==Certification Status==
;

==Category==
;
;
;

==Vendor==



[[Image:MediaRunway_company_logo_2026_150.png|150px]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==




[[Image:MediaRunway-CallManager.png]]




Call Manager: Smarter call management for your team. Add notes to calls, search and filter call records, and instantly view a contact's call history and outstanding callbacks right from the Phone App. Access colleague notes, manage callbacks, and organize contacts into favorite groups – all in one app.


[https://mediarunway.com/myapps/ MediaRunway - About this application]





==Functions==




===User App===
* Favorites
** Create and manage favorite lists containing favorite contacts, without a limit of 30 contacts
** Search directly for PBX users, or add custom targets, also federation support
** Use built-in actions to quickly call or message a user directly from the list
{| class="wikitable"
|+ Phone App Extension (what is shown in the innovaphone phone App)
|-
! list !! menu
|-
| [[Image:MediaRunway_CallManager_favorites.png|300px]] || [[Image:MediaRunway_CallManager_favorites_menu.png|300px]]
|}

* Call list / history
** View call entries from history
** Add comments, start a call or directly create a callback from the history entry
** Filter and sort, select a time period, or display only calls from an allowed list associated with another PBX object. These functions require Analytics to be installed, licensed, and active.
{| class="wikitable"
|+ Screenshots of Call list / history
|-
! list !! menu !! call details
|-
| [[Image:MediaRunway_CallManager_CallList_list.png|300px]] || [[Image:MediaRunway_CallManager_CallList_menu.png|300px]] || [[Image:MediaRunway_CallManager_CallList_callDetails.png|300px]]
|}

* Callbacks
** View and manage callbacks
** Create callbacks for PBX users or PBX user groups
** Support multiple callback states with live updates
** Forward callbacks to PBX users or PBX user groups
** View a callback’s action history to see what happened to it over time
** Filter and sort callbacks
{| class="wikitable"
|+ Screenshot of Callbacks
|-
! list !! states !! menu !! form
|-
| [[Image:MediaRunway_CallManager_Callbacks_list.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_states.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_menu.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_form.png|300px]]
|}

===Phone API App (Phone App Extension)===
* Appears as a content frame within the phone app
* View history entries related to the caller (needs Analytics App)
* View callback entries related to the caller
* Possible to create directly a callback or comment for that call
{| class="wikitable"
|+ Screeshot of Phone App Extension (what is shown in the innovaphone phone App)
|-
! call history !! callbacks
|-
| [[Image:MediaRunway_CallManager_PhoneApi_callhistory.png|300px]] || [[Image:MediaRunway_CallManager_PhoneApi_callbacks.png|300px]]
|}

===Admin App===
* Set the PBX name (for master or slave scenarios)
* Set the auto show priority (a V16 and above function)
** 0 = in the phone app the app icon will displayed and has to be clicked to see the content
** with a value >0 the content will be displayed direkty in the phone app if no other app has the same or a higher priority value and sends parallel as exentsion to the phone app (apps like doorbell or call info plus could such an app be)

==Multi-PBX ready==
There are no known restrictions, but have a look here to configuration to set the PBX name.

==Cloud ready==
There are no known restrictions.

==Licensing==




* innovaphone PBX Version V15r1 or above
* a user license is needed
* phone app extension needs also innovaphone phone lics, etc.

==Prerequisites==





* An innovaphone PBX and Application Platform with min. Firmware V15r1
* Valid licenses
* Knowledge of the PBX name of the PBX where to synchronize with
* Optional: Analytics app for sorting, filtering, time intervals and permission-based call list access

==Versions==



===Compatible innovaphone firmware versions===


* MediaRunway Call Manager (151000 sr10)
** innovaphone min. V15r1

==Configuration==







* Set the PBX Name in the Call Manager Admin App
* For Phone App Extension, the user needs access to the callmanager-phone-api app

==Installation==
* Standard innovaphone myApps App installation process
* Optional analytics-api App of the Analytics App

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].

File:MediaRunway company logo 2026 250.png

2026-07-09T15:35:51Z

Mediarunway:

Howto:Call Manager - MediaRunway - Partner App

2026-07-09T15:29:32Z

Mediarunway: /* Phone API (Phone App Extension) */

[[Image:MediaRunway_company_logo_2026_200.png||200px|right]]

==Product Name==



MediaRunway [https://mediarunway.com/myapps/ Call Manager]

==Certification Status==
;

==Category==
;
;
;

==Vendor==



[[Image:MediaRunway_company_logo_2026_150.png|150px]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==




[[Image:MediaRunway-CallManager.png]]




Call Manager: Smarter call management for your team. Add notes to calls, search and filter call records, and instantly view a contact's call history and outstanding callbacks right from the Phone App. Access colleague notes, manage callbacks, and organize contacts into favorite groups – all in one app.


[https://mediarunway.com/myapps/ MediaRunway - About this application]





==Functions==




===User App===
* Favorites
** Create and manage favorite lists containing favorite contacts, without a limit of 30 contacts
** Search directly for PBX users, or add custom targets, also federation support
** Use built-in actions to quickly call or message a user directly from the list
{| class="wikitable"
|+ Phone App Extension (what is shown in the innovaphone phone App)
|-
! list !! menu
|-
| [[Image:MediaRunway_CallManager_favorites.png|300px]] || [[Image:MediaRunway_CallManager_favorites_menu.png|300px]]
|}

* Call list / history
** View call entries from history
** Add comments, start a call or directly create a callback from the history entry
** Filter and sort, select a time period, or display only calls from an allowed list associated with another PBX object. These functions require Analytics to be installed, licensed, and active.
{| class="wikitable"
|+ Screenshots of Call list / history
|-
! list !! menu !! call details
|-
| [[Image:MediaRunway_CallManager_CallList_list.png|300px]] || [[Image:MediaRunway_CallManager_CallList_menu.png|300px]] || [[Image:MediaRunway_CallManager_CallList_callDetails.png|300px]]
|}

* Callbacks
** View and manage callbacks
** Create callbacks for PBX users or PBX user groups
** Support multiple callback states with live updates
** Forward callbacks to PBX users or PBX user groups
** View a callback’s action history to see what happened to it over time
** Filter and sort callbacks
{| class="wikitable"
|+ Screenshot of Callbacks
|-
! list !! states !! menu !! form
|-
| [[Image:MediaRunway_CallManager_Callbacks_list.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_states.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_menu.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_form.png|300px]]
|}

===Phone API App (Phone App Extension)===
* Appears as a content frame within the phone app
* View history entries related to the caller (needs Analytics App)
* View callback entries related to the caller
* Possible to create directly a callback or comment for that call
{| class="wikitable"
|+ Screeshot of Phone App Extension (what is shown in the innovaphone phone App)
|-
! call history !! callbacks
|-
| [[Image:MediaRunway_CallManager_PhoneApi_callhistory.png|300px]] || [[Image:MediaRunway_CallManager_PhoneApi_callbacks.png|300px]]
|}

===Admin App===
* Set the PBX name (for master or slave scenarios)
* Set the auto show priority (a V16 and above function)
** 0 = in the phone app the app icon will displayed and has to be clicked to see the content
** with a value >0 the content will be displayed direkty in the phone app if no other app has the same or a higher priority value and sends parallel as exentsion to the phone app (apps like doorbell or call info plus could such an app be)

==Multi-PBX ready==
There are no known restrictions, but have a look here to configuration to set the PBX name.

==Cloud ready==
There are no known restrictions.

==Licensing==




* innovaphone PBX Version V15r1 or above
* a user license is needed
* phone app extension needs also innovaphone phone lics, etc.

==Prerequisites==





* An innovaphone PBX and Application Platform with min. Firmware V15r1
* Valid licenses
* Knowledge of the PBX name of the PBX where to synchronize with
* Optional: Analytics app for sorting, filtering, time intervals and permission-based call list access

==Versions==



===Compatible innovaphone firmware versions===


* MediaRunway Call Manager (151000 sr10)
** innovaphone min. V15r1

==Configuration==







* Set the PBX Name in the Call Manager Admin App
* For Phone App Extension, the user needs access to the callmanager-phone-api app

==Installation==
* Standard innovaphone myApps App installation process
* Optional analytics-api App of the Analytics App

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].

Howto:Call Manager - MediaRunway - Partner App

2026-07-09T15:28:54Z

Mediarunway:

[[Image:MediaRunway_company_logo_2026_200.png||200px|right]]

==Product Name==



MediaRunway [https://mediarunway.com/myapps/ Call Manager]

==Certification Status==
;

==Category==
;
;
;

==Vendor==



[[Image:MediaRunway_company_logo_2026_150.png|150px]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==




[[Image:MediaRunway-CallManager.png]]




Call Manager: Smarter call management for your team. Add notes to calls, search and filter call records, and instantly view a contact's call history and outstanding callbacks right from the Phone App. Access colleague notes, manage callbacks, and organize contacts into favorite groups – all in one app.


[https://mediarunway.com/myapps/ MediaRunway - About this application]





==Functions==




===User App===
* Favorites
** Create and manage favorite lists containing favorite contacts, without a limit of 30 contacts
** Search directly for PBX users, or add custom targets, also federation support
** Use built-in actions to quickly call or message a user directly from the list
{| class="wikitable"
|+ Phone App Extension (what is shown in the innovaphone phone App)
|-
! list !! menu
|-
| [[Image:MediaRunway_CallManager_favorites.png|300px]] || [[Image:MediaRunway_CallManager_favorites_menu.png|300px]]
|}

* Call list / history
** View call entries from history
** Add comments, start a call or directly create a callback from the history entry
** Filter and sort, select a time period, or display only calls from an allowed list associated with another PBX object. These functions require Analytics to be installed, licensed, and active.
{| class="wikitable"
|+ Screenshots of Call list / history
|-
! list !! menu !! call details
|-
| [[Image:MediaRunway_CallManager_CallList_list.png|300px]] || [[Image:MediaRunway_CallManager_CallList_menu.png|300px]] || [[Image:MediaRunway_CallManager_CallList_callDetails.png|300px]]
|}

* Callbacks
** View and manage callbacks
** Create callbacks for PBX users or PBX user groups
** Support multiple callback states with live updates
** Forward callbacks to PBX users or PBX user groups
** View a callback’s action history to see what happened to it over time
** Filter and sort callbacks
{| class="wikitable"
|+ Screenshot of Callbacks
|-
! list !! states !! menu !! form
|-
| [[Image:MediaRunway_CallManager_Callbacks_list.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_states.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_menu.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_form.png|300px]]
|}

===Phone API (Phone App Extension)===
* Appears as a content frame within the phone app
* View history entries related to the caller (needs Analytics App)
* View callback entries related to the caller
* Possible to create directly a callback or comment for that call
{| class="wikitable"
|+ Screeshot of Phone App Extension (what is shown in the innovaphone phone App)
|-
! call history !! callbacks
|-
| [[Image:MediaRunway_CallManager_PhoneApi_callhistory.png|300px]] || [[Image:MediaRunway_CallManager_PhoneApi_callbacks.png|300px]]
|}

===Admin App===
* Set the PBX name (for master or slave scenarios)
* Set the auto show priority (a V16 and above function)
** 0 = in the phone app the app icon will displayed and has to be clicked to see the content
** with a value >0 the content will be displayed direkty in the phone app if no other app has the same or a higher priority value and sends parallel as exentsion to the phone app (apps like doorbell or call info plus could such an app be)

==Multi-PBX ready==
There are no known restrictions, but have a look here to configuration to set the PBX name.

==Cloud ready==
There are no known restrictions.

==Licensing==




* innovaphone PBX Version V15r1 or above
* a user license is needed
* phone app extension needs also innovaphone phone lics, etc.

==Prerequisites==





* An innovaphone PBX and Application Platform with min. Firmware V15r1
* Valid licenses
* Knowledge of the PBX name of the PBX where to synchronize with
* Optional: Analytics app for sorting, filtering, time intervals and permission-based call list access

==Versions==



===Compatible innovaphone firmware versions===


* MediaRunway Call Manager (151000 sr10)
** innovaphone min. V15r1

==Configuration==







* Set the PBX Name in the Call Manager Admin App
* For Phone App Extension, the user needs access to the callmanager-phone-api app

==Installation==
* Standard innovaphone myApps App installation process
* Optional analytics-api App of the Analytics App

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].

File:MediaRunway CallManager PhoneApi callbacks.png

2026-07-09T15:27:24Z

Mediarunway:

File:MediaRunway CallManager PhoneApi callhistory.png

2026-07-09T15:27:13Z

Mediarunway:

File:MediaRunway CallManager Callbacks form.png

2026-07-09T15:26:38Z

Mediarunway:

File:MediaRunway CallManager Callbacks menu.png

2026-07-09T15:26:14Z

Mediarunway:

File:MediaRunway CallManager Callbacks states.png

2026-07-09T15:25:22Z

Mediarunway:

File:MediaRunway CallManager Callbacks list.png

2026-07-09T15:25:09Z

Mediarunway:

File:MediaRunway CallManager CallList callDetails.png

2026-07-09T15:24:54Z

Mediarunway:

File:MediaRunway CallManager CallList menu.png

2026-07-09T15:24:43Z

Mediarunway:

File:MediaRunway CallManager CallList list.png

2026-07-09T15:24:19Z

Mediarunway:

Howto:Call Manager - MediaRunway - Partner App

2026-07-09T15:23:49Z

Mediarunway: /* Functions */

[[Image:MediaRunway_company_logo_2026_200.png||200px|right]]

==Product Name==



MediaRunway [https://mediarunway.com/myapps/ Call Manager]

==Certification Status==
;

==Category==
;
;
;

==Vendor==



[[Image:MediaRunway_company_logo_2026_150.png|150px]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==




[[Image:MediaRunway-CallManager.png]]




Call Manager: Smarter call management for your team. Add notes to calls, search and filter call records, and instantly view a contact's call history and outstanding callbacks right from the Phone App. Access colleague notes, manage callbacks, and organize contacts into favorite groups – all in one app.


[https://mediarunway.com/myapps/ MediaRunway - About this application]





==Functions==




===User App===
* Favorites
** Create and manage favorite lists containing favorite contacts, without a limit of 30 contacts
** Search directly for PBX users, or add custom targets, also federation support
** Use built-in actions to quickly call or message a user directly from the list
{| class="wikitable"
|+ Phone App Extension (what is shown in the innovaphone phone App)
|-
! list !! menu
|-
| [[Image:MediaRunway_CallManager_favorites.png|300px]] || [[Image:MediaRunway_CallManager_favorites_menu.png|300px]]
|}

* Call list / history
** View call entries from history
** Add comments, start a call or directly create a callback from the history entry
** Filter and sort, select a time period, or display only calls from an allowed list associated with another PBX object. These functions require Analytics to be installed, licensed, and active.
{| class="wikitable"
|+ Screenshots of Call list / history
|-
! list !! menu !! call details
|-
| [[Image:MediaRunway_CallManager_CallList_list.png|300px]] || [[Image:MediaRunway_CallManager_CallList_menu.png|300px]] || [[Image:MediaRunway_CallManager_CallList_callDetails.png|300px]]
|}

* Callbacks
** View and manage callbacks
** Create callbacks for PBX users or PBX user groups
** Support multiple callback states with live updates
** Forward callbacks to PBX users or PBX user groups
** View a callback’s action history to see what happened to it over time
** Filter and sort callbacks
{| class="wikitable"
|+ Screenshot of Callbacks
|-
! list !! states !! menu !! form
|-
| [[Image:MediaRunway_CallManager_Callbacks_list.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_states.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_menu.png|300px]] || [[Image:MediaRunway_CallManager_Callbacks_form.png|300px]]
|}

===Phone API (Phone App Extension)===
* Appears as a content frame within the phone app
* View history entries related to the caller (needs Analytics App)
* View callback entries related to the caller
* Possible to create directly a callback or comment for that call
{| class="wikitable"
|+ Screeshot of Phone App Extension (what is shown in the innovaphone phone App)
|-
! call history !! callbacks
|-
| [[Image:MediaRunway_CallManager_PhoneApi_callhistory.png|300px]] || [[Image:MediaRunway_CallManager_PhoneApi_callbacks.png|300px]]
|}

===Admin App===
* Set the PBX name (for master or slave scenarios)
* Set the auto show priority (a V16 and above function)
** 0 = in the phone app the app icon will displayed and has to be clicked to see the content
** with a value >0 the content will be displayed direkty in the phone app if no other app has the same or a higher priority value and sends parallel as exentsion to the phone app (apps like doorbell or call info plus could such an app be)

==Multi-PBX ready==
There are no known restrictions, but have a look here to configuration to set the PBX name.

==Cloud ready==
There are no known restrictions.

==Licensing==




* innovaphone PBX Version V15r1 or above
* a user license is needed
* phone app extension needs also innovaphone phone lics, etc.

==Prerequisites==





* An innovaphone PBX and Application Platform with min. Firmware V15r1
* Valid licenses
* Knowledge of the PBX name of the PBX where to synchronize with
* Optional: Analytics app for sorting, filtering, time intervals and permission-based call list access

==Versions==



===Compatible innovaphone firmware versions===


* MediaRunway Call Manager (151000 sr10)
** innovaphone min. V15r1

==Configuration==







* Set the PBX Name in the Call Manager Admin App
* For Phone App Extension, the user needs access to the callmanager-phone-api app

==Installation==
* Standard innovaphone myApps App installation process
* Optional analytics-api App of the Analytics App

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].

Howto:Call Manager - MediaRunway - Partner App

2026-07-09T15:22:46Z

Mediarunway: /* User App */

[[Image:MediaRunway_company_logo_2026_200.png||200px|right]]

==Product Name==



MediaRunway [https://mediarunway.com/myapps/ Call Manager]

==Certification Status==
;

==Category==
;
;
;

==Vendor==



[[Image:MediaRunway_company_logo_2026_150.png|150px]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==




[[Image:MediaRunway-CallManager.png]]




Call Manager: Smarter call management for your team. Add notes to calls, search and filter call records, and instantly view a contact's call history and outstanding callbacks right from the Phone App. Access colleague notes, manage callbacks, and organize contacts into favorite groups – all in one app.


[https://mediarunway.com/myapps/ MediaRunway - About this application]





==Functions==




===User App===
* Favorites
** Create and manage favorite lists containing favorite contacts, without a limit of 30 contacts
** Search directly for PBX users, or add custom targets, also federation support
** Use built-in actions to quickly call or message a user directly from the list
{| class="wikitable"
|+ Phone App Extension (what is shown in the innovaphone phone App)
|-
! list !! menu
|-
| [[Image:MediaRunway_CallManager_favorites.png|400px]] || [[Image:MediaRunway_CallManager_favorites_menu.png|400px]]
|}

* Call list / history
** View call entries from history
** Add comments, start a call or directly create a callback from the history entry
** Filter and sort, select a time period, or display only calls from an allowed list associated with another PBX object. These functions require Analytics to be installed, licensed, and active.
{| class="wikitable"
|+ Screenshots of Call list / history
|-
! list !! menu !! call details
|-
| [[Image:MediaRunway_CallManager_CallList_list.png|400px]] || [[Image:MediaRunway_CallManager_CallList_menu.png|400px]] || [[Image:MediaRunway_CallManager_CallList_callDetails.png|400px]]
|}

* Callbacks
** View and manage callbacks
** Create callbacks for PBX users or PBX user groups
** Support multiple callback states with live updates
** Forward callbacks to PBX users or PBX user groups
** View a callback’s action history to see what happened to it over time
** Filter and sort callbacks
{| class="wikitable"
|+ Screenshot of Callbacks
|-
! list !! states !! menu !! form
|-
| [[Image:MediaRunway_CallManager_Callbacks_list.png|400px]] || [[Image:MediaRunway_CallManager_Callbacks_states.png|400px]] || [[Image:MediaRunway_CallManager_Callbacks_menu.png|400px]] || [[Image:MediaRunway_CallManager_Callbacks_form.png|400px]]
|}

===Phone API (Phone App Extension)===
* Appears as a content frame within the phone app
* View history entries related to the caller (needs Analytics App)
* View callback entries related to the caller
* Possible to create directly a callback or comment for that call
{| class="wikitable"
|+ Screeshot of Phone App Extension (what is shown in the innovaphone phone App)
|-
! call history !! callbacks
|-
| [[Image:MediaRunway_CallManager_PhoneApi_callhistory.png|400px]] || [[Image:MediaRunway_CallManager_PhoneApi_callbacks.png|450px]]
|}

===Admin App===
* Set the PBX name (for master or slave scenarios)
* Set the auto show priority (a V16 and above function)
** 0 = in the phone app the app icon will displayed and has to be clicked to see the content
** with a value >0 the content will be displayed direkty in the phone app if no other app has the same or a higher priority value and sends parallel as exentsion to the phone app (apps like doorbell or call info plus could such an app be)

==Multi-PBX ready==
There are no known restrictions, but have a look here to configuration to set the PBX name.

==Cloud ready==
There are no known restrictions.

==Licensing==




* innovaphone PBX Version V15r1 or above
* a user license is needed
* phone app extension needs also innovaphone phone lics, etc.

==Prerequisites==





* An innovaphone PBX and Application Platform with min. Firmware V15r1
* Valid licenses
* Knowledge of the PBX name of the PBX where to synchronize with
* Optional: Analytics app for sorting, filtering, time intervals and permission-based call list access

==Versions==



===Compatible innovaphone firmware versions===


* MediaRunway Call Manager (151000 sr10)
** innovaphone min. V15r1

==Configuration==







* Set the PBX Name in the Call Manager Admin App
* For Phone App Extension, the user needs access to the callmanager-phone-api app

==Installation==
* Standard innovaphone myApps App installation process
* Optional analytics-api App of the Analytics App

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].

File:MediaRunway CallManager favorites menu.png

2026-07-09T15:22:05Z

Mediarunway:

File:MediaRunway CallManager favorites.png

2026-07-09T15:21:47Z

Mediarunway:

Howto:Call Manager - MediaRunway - Partner App

2026-07-09T15:14:59Z

Mediarunway: /* Description */

[[Image:MediaRunway_company_logo_2026_200.png||200px|right]]

==Product Name==



MediaRunway [https://mediarunway.com/myapps/ Call Manager]

==Certification Status==
;

==Category==
;
;
;

==Vendor==



[[Image:MediaRunway_company_logo_2026_150.png|150px]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==




[[Image:MediaRunway-CallManager.png]]




Call Manager: Smarter call management for your team. Add notes to calls, search and filter call records, and instantly view a contact's call history and outstanding callbacks right from the Phone App. Access colleague notes, manage callbacks, and organize contacts into favorite groups – all in one app.


[https://mediarunway.com/myapps/ MediaRunway - About this application]





==Functions==




===User App===
* Favorites
** Create and manage favorite lists containing favorite contacts, without a limit of 30 contacts
** Search directly for PBX users, or add custom targets, also federation support
** Use built-in actions to quickly call or message a user directly from the list
{| class="wikitable"
|+ Phone App Extension (what is shown in the innovaphone phone App)
|-
! list !! menu
|-
| [[Image:MediaRunway_CallManager_favorites.png|450px]] || [[Image:MediaRunway_CallManager_favorites_menu.png|450px]]
|}

* Call list / history
** View call entries from history
** Add comments, start a call or directly create a callback from the history entry
** Filter and sort, select a time period, or display only calls from an allowed list associated with another PBX object. These functions require Analytics to be installed, licensed, and active.
{| class="wikitable"
|+ Screenshots of Call list / history
|-
! list !! menu !! call details
|-
| [[Image:MediaRunway_CallManager_CallList_list.png|450px]] || [[Image:MediaRunway_CallManager_CallList_menu.png|450px]] || [[Image:MediaRunway_CallManager_CallList_callDetails.png|450px]]
|}

* Callbacks
** View and manage callbacks
** Create callbacks for PBX users or PBX user groups
** Support multiple callback states with live updates
** Forward callbacks to PBX users or PBX user groups
** View a callback’s action history to see what happened to it over time
** Filter and sort callbacks
{| class="wikitable"
|+ Screenshot of Callbacks
|-
! list !! states !! menu !! form
|-
| [[Image:MediaRunway_CallManager_Callbacks_list.png|450px]] || [[Image:MediaRunway_CallManager_Callbacks_states.png|450px]] || [[Image:MediaRunway_CallManager_Callbacks_menu.png|450px]] || [[Image:MediaRunway_CallManager_Callbacks_form.png|450px]]
|}

===Phone API (Phone App Extension)===
* Appears as a content frame within the phone app
* View history entries related to the caller (needs Analytics App)
* View callback entries related to the caller
* Possible to create directly a callback or comment for that call
{| class="wikitable"
|+ Screeshot of Phone App Extension (what is shown in the innovaphone phone App)
|-
! call history !! callbacks
|-
| [[Image:MediaRunway_CallManager_PhoneApi_callhistory.png|400px]] || [[Image:MediaRunway_CallManager_PhoneApi_callbacks.png|450px]]
|}

===Admin App===
* Set the PBX name (for master or slave scenarios)
* Set the auto show priority (a V16 and above function)
** 0 = in the phone app the app icon will displayed and has to be clicked to see the content
** with a value >0 the content will be displayed direkty in the phone app if no other app has the same or a higher priority value and sends parallel as exentsion to the phone app (apps like doorbell or call info plus could such an app be)

==Multi-PBX ready==
There are no known restrictions, but have a look here to configuration to set the PBX name.

==Cloud ready==
There are no known restrictions.

==Licensing==




* innovaphone PBX Version V15r1 or above
* a user license is needed
* phone app extension needs also innovaphone phone lics, etc.

==Prerequisites==





* An innovaphone PBX and Application Platform with min. Firmware V15r1
* Valid licenses
* Knowledge of the PBX name of the PBX where to synchronize with
* Optional: Analytics app for sorting, filtering, time intervals and permission-based call list access

==Versions==



===Compatible innovaphone firmware versions===


* MediaRunway Call Manager (151000 sr10)
** innovaphone min. V15r1

==Configuration==







* Set the PBX Name in the Call Manager Admin App
* For Phone App Extension, the user needs access to the callmanager-phone-api app

==Installation==
* Standard innovaphone myApps App installation process
* Optional analytics-api App of the Analytics App

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].

File:MediaRunway-CallManager.png

2026-07-09T15:13:59Z

Mediarunway:

Howto:Call Manager - MediaRunway - Partner App

2026-07-09T15:01:13Z

Mediarunway: Created page with " right ==Product Name==    MediaRunway [https://mediarunway.com/myapps/ Call Manager] ==Certification Status== <!-- do not..."

[[Image:MediaRunway_company_logo_2026_200.png||200px|right]]

==Product Name==



MediaRunway [https://mediarunway.com/myapps/ Call Manager]

==Certification Status==
;

==Category==
;
;
;

==Vendor==



[[Image:MediaRunway_company_logo_2026_150.png|150px]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==




[[Image:MediaRunway-CallManager.png]]





Call Manager: Smarter call management for your team. Add notes to calls, search and filter call records, and instantly view a contact's call history and outstanding callbacks right from the Phone App. Access colleague notes, manage callbacks, and organize contacts into favorite groups – all in one app.


[https://mediarunway.com/myapps/ MediaRunway - About this application]




==Functions==




===User App===
* Favorites
** Create and manage favorite lists containing favorite contacts, without a limit of 30 contacts
** Search directly for PBX users, or add custom targets, also federation support
** Use built-in actions to quickly call or message a user directly from the list
{| class="wikitable"
|+ Phone App Extension (what is shown in the innovaphone phone App)
|-
! list !! menu
|-
| [[Image:MediaRunway_CallManager_favorites.png|450px]] || [[Image:MediaRunway_CallManager_favorites_menu.png|450px]]
|}

* Call list / history
** View call entries from history
** Add comments, start a call or directly create a callback from the history entry
** Filter and sort, select a time period, or display only calls from an allowed list associated with another PBX object. These functions require Analytics to be installed, licensed, and active.
{| class="wikitable"
|+ Screenshots of Call list / history
|-
! list !! menu !! call details
|-
| [[Image:MediaRunway_CallManager_CallList_list.png|450px]] || [[Image:MediaRunway_CallManager_CallList_menu.png|450px]] || [[Image:MediaRunway_CallManager_CallList_callDetails.png|450px]]
|}

* Callbacks
** View and manage callbacks
** Create callbacks for PBX users or PBX user groups
** Support multiple callback states with live updates
** Forward callbacks to PBX users or PBX user groups
** View a callback’s action history to see what happened to it over time
** Filter and sort callbacks
{| class="wikitable"
|+ Screenshot of Callbacks
|-
! list !! states !! menu !! form
|-
| [[Image:MediaRunway_CallManager_Callbacks_list.png|450px]] || [[Image:MediaRunway_CallManager_Callbacks_states.png|450px]] || [[Image:MediaRunway_CallManager_Callbacks_menu.png|450px]] || [[Image:MediaRunway_CallManager_Callbacks_form.png|450px]]
|}

===Phone API (Phone App Extension)===
* Appears as a content frame within the phone app
* View history entries related to the caller (needs Analytics App)
* View callback entries related to the caller
* Possible to create directly a callback or comment for that call
{| class="wikitable"
|+ Screeshot of Phone App Extension (what is shown in the innovaphone phone App)
|-
! call history !! callbacks
|-
| [[Image:MediaRunway_CallManager_PhoneApi_callhistory.png|400px]] || [[Image:MediaRunway_CallManager_PhoneApi_callbacks.png|450px]]
|}

===Admin App===
* Set the PBX name (for master or slave scenarios)
* Set the auto show priority (a V16 and above function)
** 0 = in the phone app the app icon will displayed and has to be clicked to see the content
** with a value >0 the content will be displayed direkty in the phone app if no other app has the same or a higher priority value and sends parallel as exentsion to the phone app (apps like doorbell or call info plus could such an app be)

==Multi-PBX ready==
There are no known restrictions, but have a look here to configuration to set the PBX name.

==Cloud ready==
There are no known restrictions.

==Licensing==




* innovaphone PBX Version V15r1 or above
* a user license is needed
* phone app extension needs also innovaphone phone lics, etc.

==Prerequisites==





* An innovaphone PBX and Application Platform with min. Firmware V15r1
* Valid licenses
* Knowledge of the PBX name of the PBX where to synchronize with
* Optional: Analytics app for sorting, filtering, time intervals and permission-based call list access

==Versions==



===Compatible innovaphone firmware versions===


* MediaRunway Call Manager (151000 sr10)
** innovaphone min. V15r1

==Configuration==







* Set the PBX Name in the Call Manager Admin App
* For Phone App Extension, the user needs access to the callmanager-phone-api app

==Installation==
* Standard innovaphone myApps App installation process
* Optional analytics-api App of the Analytics App

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].

Howto:File Transfer - MediaRunway - Partner App

2026-03-13T16:29:01Z

Mediarunway: /* Description */

File:MediaRunway-filetransfer-icon.png

2026-03-13T16:27:40Z

Mediarunway:

Howto:File Transfer - MediaRunway - Partner App

2026-03-13T16:26:42Z

Mediarunway: Created page with " /Mediarunway_company_logo_200.png ==Product Name==    MediaRunway [https://mediarunway.com/myapps/ File Tranfser] ==Certi..."

File:Mediarunway-usersplus-admin-whitemode.png

2025-10-22T14:12:30Z

Mediarunway: Permission Settings: supervisor and user or only supervisor can edit the informations

== Summary ==
Permission Settings: supervisor and user or only supervisor can edit the informations

Howto:Users Plus - MediaRunway - Partner App

2025-10-22T14:11:07Z

Mediarunway: /* Functions */

File:Mediarunway-usersplus-supervisor-whitemode.png

2025-10-22T14:09:56Z

Mediarunway:

Screenshot of the project groups settings in the supervisor app

File:Mediarunway-usersplus-user-darkmode.png

2025-10-22T13:59:05Z

Mediarunway: Mediarunway uploaded a new version of File:Mediarunway-usersplus-user-darkmode.png

File:Mediarunway-usersplus-user-whitemode.png

2025-10-22T13:58:29Z

Mediarunway: Mediarunway uploaded a new version of File:Mediarunway-usersplus-user-whitemode.png

Screenshot of the Users Plus app - user app in whitemode

Howto:Users Plus - MediaRunway - Partner App

2025-10-22T12:33:17Z

Mediarunway: /* Functions */

File:Mediarunway-usersplus-user-darkmode.png

2025-10-22T12:32:47Z

Mediarunway:

File:Mediarunway-usersplus-user-darmode.png

2025-10-22T12:31:45Z

Mediarunway:

Howto:Users Plus - MediaRunway - Partner App

2025-10-22T12:31:17Z

Mediarunway: /* Functions */

File:Mediarunway-usersplus-user-whitemode.png

2025-10-22T12:30:25Z

Mediarunway:

Screenshot of the Users Plus app - user app in whitemode

Howto:Users Plus - MediaRunway - Partner App

2025-10-15T09:11:42Z

File:Mediarunway-usersplus-icon.png

2025-10-15T09:06:24Z

Mediarunway:

Howto:Holidays - MediaRunway - Partner App

2025-09-25T10:52:29Z

Mediarunway: /* Brief summary of the installation */

Howto:Holidays - MediaRunway - Partner App

2025-09-25T10:52:14Z

Mediarunway: /* Brief summary of the installation */

File:Mediarunway-holidays-neededApis.png

2025-09-25T10:47:54Z

Mediarunway:

Howto:Holidays - MediaRunway - Partner App

2025-09-25T10:45:29Z

Mediarunway: /* Description */

File:Mediarunway-holidays-screenshot001.png

2025-09-25T10:41:58Z

Mediarunway:

File:Mediarunway-holidays.png

2025-09-25T10:41:14Z

Mediarunway:

Howto:Holidays - MediaRunway - Partner App

2025-09-25T10:40:02Z

Mediarunway: Created page with " right ==Product Name==    MediaRunway [https://mediarunway.com/myapps/ Holidays] ==Certification Status== <!-- do not remove c..."

Howto:Doorbell - MediaRunway - Partner App

2025-06-04T11:58:37Z

Mediarunway: /* Configuration */

[[Image:Mediarunway_company_logo_200.png|200px|right|mediarunway_company_logo_200.png/]]

==Product Name==


MediaRunway [https://mediarunway.com/myapps/ Doorbell]

==Certification Status==

{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed Juni 2023.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
[[Category:3rdParty CTI and integrations|{{PAGENAME}}]]
{{Category:3rdParty CTI and integrations}}

==Vendor==



[[Image:Mediarunway_company_logo_150_2.png|150px|mediarunway_company_logo_150_2.png/]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==



[[Image:Mediarunway-doorbell.png|mediarunway-doorbell.png/]]




Doorbell allows you to connect your door intercom to the innovaphone myApps system. This makes it possible to receive the ringing of a visitor like a phone call and additionally view the image of the camera in your softphone while taking to the visitor or opening your door by a "soft button" click.


[https://mediarunway.com/myapps/ MediaRunway - About this application]




==Functions==



The doorbell app is a video and function key add-on to the innovphone myApps softphone/ phone app.

If the myApps doorbell app is installed correctly, then there is a "doorbell" and a "doorbell admin" app. The doorbell admin app hasn´t to be licensed. With this app you can configure the door bell intercoms, the licensing and which user get the doorbell function. Each user who should get the doorbell function has to get access to the "doorbell" app (not "doorbell admin"). But a user will not see an app icon of the "doorbell" app, because it is a hidden app, which will integrate on thy fly in the innovphone myApps phone app if a configured doorbell is calling.

Videos: [https://www.youtube.com/watch?v=zSSxXEe-QCs DE] | [https://www.youtube.com/watch?v=Z70INs8ApK8 EN]

We succsessfull tested door bell intercoms from the following vendors with the myApps doorbell app (doorbell and pbx were connected directly via network layer 2 and a installed myApps client on Windows, iOS, Android): 2N, Axis, Mobotix, Telecom Behnke

If no direct access to the camera over lan exists, then the client will get alternativly, if possible, an image of the camera through the myApps app platform (pre-condition the app platform could access the camera video/ image source). Thats should be the default behavior for a smartphone on the road without active company vpn. For the possible different video/ image paths look in this wiki article under prerequisites.


==Licensing==



Licensing: innovaphone licensing. One Doorbell App App (User) license per user with any number of doorbell devices. No floating licensing, only the users who got a configured license have access.
The user must also have a myApps phone app.

==Prerequisites==


'''Required other licenses'''

The user who should use the doorbell app needs a licensed myApps softphone/ phone app and access to myApps.

'''Voice / function-key'''

The app is a video and function key add-on to the innovaphone myApps phone app. So the voice communication with the door bell intercom has to work first. In the innovaphone wiki you find infos to connect some door intercom models to connect them with the innovaphone pbx, for example a [http://wiki.innovaphone.com/index.php?title=Howto:V13_MyApps_Cloud_-_connecting_2N-Intercom 2N in a cloud scenario].
The configured function key to open via DTMF the door works independently of the camera video/ image access. So only the voice path has to work independently of the doorbell app.

'''Video/ image access'''

The myApps user/client which should get access to the camera video/ image has to have anonymous access to the MJPEG/ JPEG source via http/ htpps of the camera.
Example to configure anonymous access for a "2N IP Verso" door bell intercom (in 08/2022). You have to navigate to Service>HTTP API. There you have to enable "Camera API" and set "Authentication" to "none", if only a self signed certificate for ssl exist, then we recommend "unsecure (TCP)" for "connection type" and then we also recommend to use myApps with an installed client (Windows, Android, iOS was tested).
For more security you could restrict the anonymous video/ image access with network secruity mechanism (firewalling rules, etc.). What we recommend not to do is to do a port forwarding from WAN to the camera video/ image port. So that we didn´t describe that video path possibility.
The access to the video image depends on how the user is connected to myApps. We could decide between two big different scenarios

1. the pbx / app plattform and maybe one or more reverse proxys which are installed on premise in the customer company wlan

2. the pbx / app plattform and reverse proxy installed on the cloud provider side

Each of the following two diagrams show one of the to big different scenarios. And each picture shows an abstract example for that scenario and which paths exist to access the camera video/ image from a myApps client.

[[Image:Doorbell-videopath-onPremPBX.png|doorbell-videopath-onprempbx.png/]]

----

[[Image:Doorbell-videopath-cloudPBX.png|doorbell-videopath-cloudpbx.png/]]

'''App installing knowledge'''

Knowledge about installing an App, adding the App Object for the users and how to configure your doorbell model for the access. The steps of the installation process are the same as described in this article [https://wiki.innovaphone.com/index.php?title=Howto:Callback_-_mediarunway_-_3rd_Party_Product#Install_app_from_App_Store "Callback - Install App from App Store"] only with different names. We need to install the app, add an app instance, and the app objects, the names of these can be found in the [https://wiki.innovaphone.com/index.php?title=Howto:IFrame_-_MediaRunway_-_3rd_Party_Product#Configuration "Configuration"] area of this article.

What you need is this Wiki article and a valid license. For a valid license please install the app and in the admin area of the app you will find the authentication key. Please send us this authentication key, together with the number of users and the desired license period to [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com].

==Versions==


* MediaRunway Doorbell 1.0 (132xxx sr13)

===Compatible innovaphone firmware versions===

* MediaRunway Doorbell 1.0 (132xxx sr13)
** innovaphone V13r2, V13r3, V14r1

===Application versions used for interop testing===


* MediaRunway Doorbell 1.0 (132xxx sr13)

** innovaphone IPVA V13r2sr13

==Configuration==








# open the installed Doorbell Admin app
# click in the bottom right to Add
# then a config form for a new doorbell is shown
# the name is a description
# in stream url put the MJEPEG stream url of the doorbell or another camera (RTSP stream will not work)
# in image url there you can put a camera url which will give you a live picture not a MJPEG stream (this will be used if e.g. a smartphone user from external should got remote one picture to could decide)
# in DTMF put the DTMF of the doorbell to trigger the open door relay
# at Doorbell object choose the pbx object where the doorbell is registered

You haven´t to fill all the form fields. As a minimum you have to configure the "Doorbell object" and one of the urls OR the DTMF.

If you have more then one doorbell, then you could add more then one doorbell in this app, without an extra license.

After that, you have to give the user(s) access to the app and a doorbell license, for all users who should see the doorbell video/picture or the "open button" for the DTMF. The user who has access to the doorbell user app will not see the doorbell user app under his app list, because it is a hidden app (like a plugin for the innovaphone phone app).

Is everything configed right, then if the doorbell rings to the user with access to the doorbell user app, the user will see in the innovaphone phone app the configed things, for example the live video and the open door button.

==Installation==








The steps of the installation process are the same as described in this article [https://wiki.innovaphone.com/index.php?title=Howto:Callback_-_mediarunway_-_3rd_Party_Product#Install_app_from_App_Store "Callback - Install App from App Store"] only with different names. We need to install the app, add an app instance, and the app objects.

Important: after deplyoing the app to the user, the user has to reload myApps to get the video-popup

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].

Howto:Doorbell - MediaRunway - Partner App

2025-06-04T11:55:47Z

Mediarunway: /* Configuration */

[[Image:Mediarunway_company_logo_200.png|200px|right|mediarunway_company_logo_200.png/]]

==Product Name==


MediaRunway [https://mediarunway.com/myapps/ Doorbell]

==Certification Status==

{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed Juni 2023.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
[[Category:3rdParty CTI and integrations|{{PAGENAME}}]]
{{Category:3rdParty CTI and integrations}}

==Vendor==



[[Image:Mediarunway_company_logo_150_2.png|150px|mediarunway_company_logo_150_2.png/]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==



[[Image:Mediarunway-doorbell.png|mediarunway-doorbell.png/]]




Doorbell allows you to connect your door intercom to the innovaphone myApps system. This makes it possible to receive the ringing of a visitor like a phone call and additionally view the image of the camera in your softphone while taking to the visitor or opening your door by a "soft button" click.


[https://mediarunway.com/myapps/ MediaRunway - About this application]




==Functions==



The doorbell app is a video and function key add-on to the innovphone myApps softphone/ phone app.

If the myApps doorbell app is installed correctly, then there is a "doorbell" and a "doorbell admin" app. The doorbell admin app hasn´t to be licensed. With this app you can configure the door bell intercoms, the licensing and which user get the doorbell function. Each user who should get the doorbell function has to get access to the "doorbell" app (not "doorbell admin"). But a user will not see an app icon of the "doorbell" app, because it is a hidden app, which will integrate on thy fly in the innovphone myApps phone app if a configured doorbell is calling.

Videos: [https://www.youtube.com/watch?v=zSSxXEe-QCs DE] | [https://www.youtube.com/watch?v=Z70INs8ApK8 EN]

We succsessfull tested door bell intercoms from the following vendors with the myApps doorbell app (doorbell and pbx were connected directly via network layer 2 and a installed myApps client on Windows, iOS, Android): 2N, Axis, Mobotix, Telecom Behnke

If no direct access to the camera over lan exists, then the client will get alternativly, if possible, an image of the camera through the myApps app platform (pre-condition the app platform could access the camera video/ image source). Thats should be the default behavior for a smartphone on the road without active company vpn. For the possible different video/ image paths look in this wiki article under prerequisites.


==Licensing==



Licensing: innovaphone licensing. One Doorbell App App (User) license per user with any number of doorbell devices. No floating licensing, only the users who got a configured license have access.
The user must also have a myApps phone app.

==Prerequisites==


'''Required other licenses'''

The user who should use the doorbell app needs a licensed myApps softphone/ phone app and access to myApps.

'''Voice / function-key'''

The app is a video and function key add-on to the innovaphone myApps phone app. So the voice communication with the door bell intercom has to work first. In the innovaphone wiki you find infos to connect some door intercom models to connect them with the innovaphone pbx, for example a [http://wiki.innovaphone.com/index.php?title=Howto:V13_MyApps_Cloud_-_connecting_2N-Intercom 2N in a cloud scenario].
The configured function key to open via DTMF the door works independently of the camera video/ image access. So only the voice path has to work independently of the doorbell app.

'''Video/ image access'''

The myApps user/client which should get access to the camera video/ image has to have anonymous access to the MJPEG/ JPEG source via http/ htpps of the camera.
Example to configure anonymous access for a "2N IP Verso" door bell intercom (in 08/2022). You have to navigate to Service>HTTP API. There you have to enable "Camera API" and set "Authentication" to "none", if only a self signed certificate for ssl exist, then we recommend "unsecure (TCP)" for "connection type" and then we also recommend to use myApps with an installed client (Windows, Android, iOS was tested).
For more security you could restrict the anonymous video/ image access with network secruity mechanism (firewalling rules, etc.). What we recommend not to do is to do a port forwarding from WAN to the camera video/ image port. So that we didn´t describe that video path possibility.
The access to the video image depends on how the user is connected to myApps. We could decide between two big different scenarios

1. the pbx / app plattform and maybe one or more reverse proxys which are installed on premise in the customer company wlan

2. the pbx / app plattform and reverse proxy installed on the cloud provider side

Each of the following two diagrams show one of the to big different scenarios. And each picture shows an abstract example for that scenario and which paths exist to access the camera video/ image from a myApps client.

[[Image:Doorbell-videopath-onPremPBX.png|doorbell-videopath-onprempbx.png/]]

----

[[Image:Doorbell-videopath-cloudPBX.png|doorbell-videopath-cloudpbx.png/]]

'''App installing knowledge'''

Knowledge about installing an App, adding the App Object for the users and how to configure your doorbell model for the access. The steps of the installation process are the same as described in this article [https://wiki.innovaphone.com/index.php?title=Howto:Callback_-_mediarunway_-_3rd_Party_Product#Install_app_from_App_Store "Callback - Install App from App Store"] only with different names. We need to install the app, add an app instance, and the app objects, the names of these can be found in the [https://wiki.innovaphone.com/index.php?title=Howto:IFrame_-_MediaRunway_-_3rd_Party_Product#Configuration "Configuration"] area of this article.

What you need is this Wiki article and a valid license. For a valid license please install the app and in the admin area of the app you will find the authentication key. Please send us this authentication key, together with the number of users and the desired license period to [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com].

==Versions==


* MediaRunway Doorbell 1.0 (132xxx sr13)

===Compatible innovaphone firmware versions===

* MediaRunway Doorbell 1.0 (132xxx sr13)
** innovaphone V13r2, V13r3, V14r1

===Application versions used for interop testing===


* MediaRunway Doorbell 1.0 (132xxx sr13)

** innovaphone IPVA V13r2sr13

==Configuration==








# open the installed Doorbell Admin app
# click in the bottom right to Add
# then a config form for a new doorbell is shown
# the name is a description
# in stream url put the MJEPEG stream url of the doorbell or another camera (RTSP stream will not work)
# in image url there you can put a camera url which will give you a live picture not a MJPEG stream (this will be used if e.g. a smartphone user from external should got remote one picture to could decide)
# in DTMF put the DTMF of the doorbell to trigger the open door relay
# at Doorbell object choose the pbx object where the doorbell is registered

You haven´t to fill all the form fields. As a minimum you have to configure the "Doorbell object" and one of the urls OR the DTMF.

If you have more then one doorbell, then you could add more then one doorbell in this app, without an extra license.

After that, you have to give the user(s) who should see the doorbell video/picture or the "open button" for the DTMF access to the app and a doorbell license. The user who has access to the doorbell user app does not see the doorbell user app, because it is a hidden app (like a plugin for the innovaphone phone app).

Is everything configed right, then if the doorbell rings to the user with access to the doorbell user app, the user will see in the innovaphone phone app the configed things, for example the live video and the open door button.

==Installation==








The steps of the installation process are the same as described in this article [https://wiki.innovaphone.com/index.php?title=Howto:Callback_-_mediarunway_-_3rd_Party_Product#Install_app_from_App_Store "Callback - Install App from App Store"] only with different names. We need to install the app, add an app instance, and the app objects.

Important: after deplyoing the app to the user, the user has to reload myApps to get the video-popup

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].

Howto:Doorbell - MediaRunway - Partner App

2025-06-04T11:52:22Z

Mediarunway: /* Configuration */

[[Image:Mediarunway_company_logo_200.png|200px|right|mediarunway_company_logo_200.png/]]

==Product Name==


MediaRunway [https://mediarunway.com/myapps/ Doorbell]

==Certification Status==

{{Template:Compat_Status_referral_product_new|type=App}}

This App has been listed Juni 2023.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
[[Category:3rdParty CTI and integrations|{{PAGENAME}}]]
{{Category:3rdParty CTI and integrations}}

==Vendor==



[[Image:Mediarunway_company_logo_150_2.png|150px|mediarunway_company_logo_150_2.png/]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==



[[Image:Mediarunway-doorbell.png|mediarunway-doorbell.png/]]




Doorbell allows you to connect your door intercom to the innovaphone myApps system. This makes it possible to receive the ringing of a visitor like a phone call and additionally view the image of the camera in your softphone while taking to the visitor or opening your door by a "soft button" click.


[https://mediarunway.com/myapps/ MediaRunway - About this application]




==Functions==



The doorbell app is a video and function key add-on to the innovphone myApps softphone/ phone app.

If the myApps doorbell app is installed correctly, then there is a "doorbell" and a "doorbell admin" app. The doorbell admin app hasn´t to be licensed. With this app you can configure the door bell intercoms, the licensing and which user get the doorbell function. Each user who should get the doorbell function has to get access to the "doorbell" app (not "doorbell admin"). But a user will not see an app icon of the "doorbell" app, because it is a hidden app, which will integrate on thy fly in the innovphone myApps phone app if a configured doorbell is calling.

Videos: [https://www.youtube.com/watch?v=zSSxXEe-QCs DE] | [https://www.youtube.com/watch?v=Z70INs8ApK8 EN]

We succsessfull tested door bell intercoms from the following vendors with the myApps doorbell app (doorbell and pbx were connected directly via network layer 2 and a installed myApps client on Windows, iOS, Android): 2N, Axis, Mobotix, Telecom Behnke

If no direct access to the camera over lan exists, then the client will get alternativly, if possible, an image of the camera through the myApps app platform (pre-condition the app platform could access the camera video/ image source). Thats should be the default behavior for a smartphone on the road without active company vpn. For the possible different video/ image paths look in this wiki article under prerequisites.


==Licensing==



Licensing: innovaphone licensing. One Doorbell App App (User) license per user with any number of doorbell devices. No floating licensing, only the users who got a configured license have access.
The user must also have a myApps phone app.

==Prerequisites==


'''Required other licenses'''

The user who should use the doorbell app needs a licensed myApps softphone/ phone app and access to myApps.

'''Voice / function-key'''

The app is a video and function key add-on to the innovaphone myApps phone app. So the voice communication with the door bell intercom has to work first. In the innovaphone wiki you find infos to connect some door intercom models to connect them with the innovaphone pbx, for example a [http://wiki.innovaphone.com/index.php?title=Howto:V13_MyApps_Cloud_-_connecting_2N-Intercom 2N in a cloud scenario].
The configured function key to open via DTMF the door works independently of the camera video/ image access. So only the voice path has to work independently of the doorbell app.

'''Video/ image access'''

The myApps user/client which should get access to the camera video/ image has to have anonymous access to the MJPEG/ JPEG source via http/ htpps of the camera.
Example to configure anonymous access for a "2N IP Verso" door bell intercom (in 08/2022). You have to navigate to Service>HTTP API. There you have to enable "Camera API" and set "Authentication" to "none", if only a self signed certificate for ssl exist, then we recommend "unsecure (TCP)" for "connection type" and then we also recommend to use myApps with an installed client (Windows, Android, iOS was tested).
For more security you could restrict the anonymous video/ image access with network secruity mechanism (firewalling rules, etc.). What we recommend not to do is to do a port forwarding from WAN to the camera video/ image port. So that we didn´t describe that video path possibility.
The access to the video image depends on how the user is connected to myApps. We could decide between two big different scenarios

1. the pbx / app plattform and maybe one or more reverse proxys which are installed on premise in the customer company wlan

2. the pbx / app plattform and reverse proxy installed on the cloud provider side

Each of the following two diagrams show one of the to big different scenarios. And each picture shows an abstract example for that scenario and which paths exist to access the camera video/ image from a myApps client.

[[Image:Doorbell-videopath-onPremPBX.png|doorbell-videopath-onprempbx.png/]]

----

[[Image:Doorbell-videopath-cloudPBX.png|doorbell-videopath-cloudpbx.png/]]

'''App installing knowledge'''

Knowledge about installing an App, adding the App Object for the users and how to configure your doorbell model for the access. The steps of the installation process are the same as described in this article [https://wiki.innovaphone.com/index.php?title=Howto:Callback_-_mediarunway_-_3rd_Party_Product#Install_app_from_App_Store "Callback - Install App from App Store"] only with different names. We need to install the app, add an app instance, and the app objects, the names of these can be found in the [https://wiki.innovaphone.com/index.php?title=Howto:IFrame_-_MediaRunway_-_3rd_Party_Product#Configuration "Configuration"] area of this article.

What you need is this Wiki article and a valid license. For a valid license please install the app and in the admin area of the app you will find the authentication key. Please send us this authentication key, together with the number of users and the desired license period to [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com].

==Versions==


* MediaRunway Doorbell 1.0 (132xxx sr13)

===Compatible innovaphone firmware versions===

* MediaRunway Doorbell 1.0 (132xxx sr13)
** innovaphone V13r2, V13r3, V14r1

===Application versions used for interop testing===


* MediaRunway Doorbell 1.0 (132xxx sr13)

** innovaphone IPVA V13r2sr13

==Configuration==








# open the installed Doorbell Admin app
# click in the bottom right to Add
# then a config form for a new doorbell is shown
# the name is a description
# in stream url put the MJEPEG stream url of the doorbell or another camera (RTSP stream will not work)
# in image url there you can put a camera url which will give you a live picture not a MJPEG stream (this will be used if the e.g. a smartphone user from wan should got remote one picture to could decide)
# in DTMF put the DTMF of the doorbell to trigger the open door relay
# at Doorbell object choose the pbx object where the doorbell is registered

You haven´t to fill all the form fields. As a minimum you have to configure the "Doorbell object" and one of the urls OR the DTMF.

If you have more then one doorbell, then you could add more then one doorbell in this app, without an extra license.

After that, you have to give the user(s) who should see the doorbell video/picture or the "open button" for the DTMF access to the app and a doorbell license. The user who has access to the doorbell user app does not see the doorbell user app, because it is a hidden app (like a plugin for the innovaphone phone app).

Is everything configed right, then if the doorbell rings to the user with access to the doorbell user app, the user will see in the innovaphone phone app the configed things, for example the live video and the open door button.

==Installation==








The steps of the installation process are the same as described in this article [https://wiki.innovaphone.com/index.php?title=Howto:Callback_-_mediarunway_-_3rd_Party_Product#Install_app_from_App_Store "Callback - Install App from App Store"] only with different names. We need to install the app, add an app instance, and the app objects.

Important: after deplyoing the app to the user, the user has to reload myApps to get the video-popup

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].

Howto:Contacts Manager - MediaRunway - Partner App

2025-05-02T09:51:18Z

Mediarunway: /* Known issues */

[[Image:Mediarunway_company_logo_200.png|200px|right|/Mediarunway_company_logo_200.png]]

==Product Name==


MediaRunway [https://mediarunway.com/myapps/ Contacts Manager]

==Certification Status==

{{Template:Compat_Status_referral_product_new|type=App}}

Testing of this product has been finalized June 2024.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
[[Category:3rdParty Directory Services|{{PAGENAME}}]]
{{Category:3rdParty Directory Services}}

==Vendor==



[[Image:Mediarunway_company_logo_150_2.png|150px|/Mediarunway_company_logo_150_2.png]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==



[[Image:MediaRunway-ContactsManager.png|/MediaRunway-ContactsManager.png]]



Contacts Manager enables regular import of contacts from different data sources into the innovaphone Contacts App.


[https://mediarunway.com/myapps/ MediaRunway - About this application]





==Functions==




The application provides an interface that can be used to check the license and to save and restore the configuration of the Contacts Manager Windows application. Several connections can be configured to serve as endpoints. The Contacts Manager Windows application developed by [https://www.kufgem.at/ Kufgem] uses this connection to query the status of the license and to save its own configuration, which can be restored if necessary.

[[Image:contactsmanager_overview_3.png|805px|/Contactsmanager_overview_3.png]]

The Contacts Manager Windows Application developed by [https://www.kufgem.at/ Kufgem] can be used to aggregate data sources with contacts information and send the result to the Contacts App of the innovaphone App platform.

These data sources could be used:
* CSV file
* Excel file
* MS SQL
* Exchange, also 365 Exchange online
* ODBC 64Bit

The manual of the Contacts Manager Windows application can be found here: [https://hostmr.de/myApps/ContactsManager/133006.html Download Manual].

===Call Info API===

From Contacts Manager version 1.1.0.0 (133014 sr19) it is possible to store contacts data in the database of the app itself. Data will be published by the Contacts Manager Windows application if configured. Furthermore, it offers an additional "Contacts Manager Call Info API" object, that can be added via PBX Manager. This API object can be used by the [[Howto:Call Info Plus - MediaRunway - Partner App| "Call Info Plus"]] application to connect to the Contacts Manager App and to search for additional information on phone numbers. The [[Howto:Call Info Plus - MediaRunway - Partner App| "Call Info Plus"]] application is an adaptation of the [[Howto:CallInfo - MediaRunway - Partner App| "Call Info"]] application to interact with the Contacts Manager.

[[Image:callinfoapi.png|782px|/Callinfoapi.png]]








===Multi-PBX ready===




There are no known restrictions?

===Cloud ready===




There are no known restrictions?

==Licensing==


Licensing: innovaphone licensing

The number of Contacts Manager licenses to be purchased depends on the number of port licenses used. [https://www.innovaphone.com/de/services/lizenzen/partner-apps.html?app=Analytics&type=license#contactsmanager Here you will find the list how many licenses are need].

==Prerequisites==


* innovaphone licenses and systems >= V13r3
* actual windows system to install the sync software

==Versions==


===Compatible innovaphone firmware versions===

* MediaRunway Contacts Manager 1.x (133xxx)
** innovaphone V13r3

===Application versions used for interop testing===


* MediaRunway Contacts Manager 1.0.16.x (133000-133003)

** innovaphone IPVA V13r3 sr14
** innovaphone IPVA V13r3 sr16
* MediaRunway Contacts Manager 1.0.18.x (133006)

** innovaphone IPVA V13r3 sr18

==Installation==
After installing the App, adding the App instance and the App Object for the admin, one can start using "Contacts Manager". The steps of the installation process are the same as described in this article [https://wiki.innovaphone.com/index.php?title=Howto:Callback_-_MediaRunway_-_Partner_App "Callback - Install App from App Store"] only with different names.

=== Contacts Manager Call Info API ===
The Contacts Manager has a second object to add called: "ContactsManager Call Info API"
This is a hidden app without UI to register our API as Service. The [[Howto:Call Info Plus - MediaRunway - Partner App| "Call Info Plus"]] App can connect to this created Service end point.

[[Image:contactsmanagercallinfoapi.png|751px|/Contactsmanagercallinfoapi.png]]

To transfer contact data, please install the latest version of the Contacts Manager Windows application and activate the Call Info functionality on the desired data sources. The manual of the Contacts Manager Windows application can be found here: [https://hostmr.de/myApps/ContactsManager/133006.html Download Manual].

===Brief summary of the installation===
* Install the app from app store
* Create an instance of the app
** Values needed: Name ("ContactsManager", no blanks here please) - Domain (your platform domain) - App Password (generate one, 15 characters) - DB Password (generate one, 15 characters) - other values will be filled up automatically
* Add the user and the admin object with PbxManager (when selecting the name, please do not use spaces.)
* [https://wiki.innovaphone.com/index.php?title=Howto:Contacts_Manager_-_MediaRunway_-_Partner_App#Configuration Configuration]



==Configuration==








After succesfully installing the application open the admin user interface. Now we will configure a connection that can be used as endpoint for license checks. To do this, press the "+"

[[Image:ContactsManager_admin_overview.png|451px|/ContactsManager_admin_overview.png]]

Next, you add a name and a description, select the PBX against which the license check is to be carried out, assign a user name and a password. We need the displayed URL for the connection to be set up.

[[Image:ContactsManager_admin_new_endpoint_overview2.png|451px|/ContactsManager_admin_new_endpoint_overview2.png]]

After saving the settings, the new connection appears in the general overview.

[[Image:ContactsManager_admin_overview_withconn.png|451px|/ContactsManager_admin_overview_withconn.png]]

Click on the created connection to get to the detailed view. Here you will find all the values required to set up the connection and also the link to download the Contacts Manger application from [https://www.kufgem.at/ Kufgem].

[[Image:ContactsManager_admin_overview_savedconn.png|448px|/ContactsManager_admin_overview_savedconn.png]]

===Assign licenses===
The necessary licenses can be ordered via innovaphone. These are then assigned to the admin object of the Contacts Manager app.

[[Image:ContactsManager_admin_assign_lic.png|802px|/ContactsManager_admin_assign_lic.png]]

===Contacts Manager Windows Application===
The next step is to download the installer file of the Contacts Manager Windows application. The link for the zipped installation file can be copied in the expanded view of the created connection ("Install file link"). The manual for the installation can be download here: [https://hostmr.de/myApps/ContactsManager/133006.html Download Manual].

Follow the installation instructions.

====Known issues====
* [up to and including version 2.24.0.9] After installing the Windows application, the required service does not start correctly in some cases. If the application cannot be reached, please start the Contacts Manager Windows service manually via the Services Manager.
* when changing the data source in the Contacts Manager, the directory within the Contacts app must be deleted once to initiate a complete re-sync (Thanks to Maik for this info)

====Using a created connection in the Contacts Manager Windows application====
Once the software has been successfully installed, you will be prompted to enter the data required to set up the connection when adding a new system. The necessary information can be found in the previously created connection in the Contacts Manager innovaphone app.

First, please define a name:

[[Image:Initial_Setup_1.png|802px|/Initial_Setup_1.png]]

The next step is to enter:
* Host-Name: The Host-Name is the DNS of your innovaphone app platform, for example https://your-appplatform.com
* System-Name: The System-Name can be found in the Devices app->Devices->Your PBX->Tab PBX->Tab Config. If the system name on your system is configured for use as a domain, you have already entered the system name as "Domain" when creating the app instance. The apps can be accessed for example via: https://your-appplatform.com/Syste-Name
* App-Instance name: The app instance name is the name you have assigned to your Contacts Manager app instance (in the AP Manager).

{| class="wikitable"
|+ Example
|-
! Not filled in !! Filled in
|-
| [[Image:Initial_Setup_2.png|300px|/Initial_Setup_2.png]] || [[Image:Initial_Setup_2_2_2.png|500px|/Initial_Setup_2_2_2.png]]
|}


The following is entered as the last step (use the details from the connection you previously created in the Contacts Manager app):
* Username
* Password
* Instance ID

{| class="wikitable"
|+ Example
|-
! Not filled in !! Filled in
|-
| [[Image:Initial_Setup_3.png|300px|/Initial_Setup_3.png]] || [[Image:Initial_Setup_3_2_2.png|500px|/Initial_Setup_3_2_2.png]]
|}


The connection is now established and the Contacts Manager Windows application can request the license from the Contacts Manager innovaphone app.

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].

Howto:Contacts Manager - MediaRunway - Partner App

2025-05-02T09:50:01Z

Mediarunway: /* Known issues up to and including version 2.24.0.9 */

[[Image:Mediarunway_company_logo_200.png||200px|right]]

==Product Name==


MediaRunway [https://mediarunway.com/myapps/ Contacts Manager]

==Certification Status==

{{Template:Compat_Status_referral_product_new|type=App}}

Testing of this product has been finalized June 2024.

==Category==

[[Category:Partner_Apps|{{PAGENAME}}]]
[[Category:3rdParty Directory Services|{{PAGENAME}}]]
{{Category:3rdParty Directory Services}}

==Vendor==



[[Image:Mediarunway_company_logo_150_2.png|150px]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==



[[Image:MediaRunway-ContactsManager.png]]



Contacts Manager enables regular import of contacts from different data sources into the innovaphone Contacts App.


[https://mediarunway.com/myapps/ MediaRunway - About this application]





==Functions==




The application provides an interface that can be used to check the license and to save and restore the configuration of the Contacts Manager Windows application. Several connections can be configured to serve as endpoints. The Contacts Manager Windows application developed by [https://www.kufgem.at/ Kufgem] uses this connection to query the status of the license and to save its own configuration, which can be restored if necessary.

[[Image:contactsmanager_overview_3.png|805px]]

The Contacts Manager Windows Application developed by [https://www.kufgem.at/ Kufgem] can be used to aggregate data sources with contacts information and send the result to the Contacts App of the innovaphone App platform.

These data sources could be used:
* CSV file
* Excel file
* MS SQL
* Exchange, also 365 Exchange online
* ODBC 64Bit

The manual of the Contacts Manager Windows application can be found here: [https://hostmr.de/myApps/ContactsManager/133006.html Download Manual].

===Call Info API===

From Contacts Manager version 1.1.0.0 (133014 sr19) it is possible to store contacts data in the database of the app itself. Data will be published by the Contacts Manager Windows application if configured. Furthermore, it offers an additional "Contacts Manager Call Info API" object, that can be added via PBX Manager. This API object can be used by the [[ Howto:Call_Info_Plus_-_MediaRunway_-_Partner_App | "Call Info Plus"]] application to connect to the Contacts Manager App and to search for additional information on phone numbers. The [[ Howto:Call_Info_Plus_-_MediaRunway_-_Partner_App | "Call Info Plus"]] application is an adaptation of the [[Howto:CallInfo_-_MediaRunway_-_Partner_App | "Call Info"]] application to interact with the Contacts Manager.

[[Image:callinfoapi.png|782px]]








===Multi-PBX ready===




There are no known restrictions?

===Cloud ready===




There are no known restrictions?

==Licensing==


Licensing: innovaphone licensing

The number of Contacts Manager licenses to be purchased depends on the number of port licenses used. [https://www.innovaphone.com/de/services/lizenzen/partner-apps.html?app=Analytics&type=license#contactsmanager Here you will find the list how many licenses are need].

==Prerequisites==


* innovaphone licenses and systems >= V13r3
* actual windows system to install the sync software

==Versions==


===Compatible innovaphone firmware versions===

* MediaRunway Contacts Manager 1.x (133xxx)
** innovaphone V13r3

===Application versions used for interop testing===


* MediaRunway Contacts Manager 1.0.16.x (133000-133003)

** innovaphone IPVA V13r3 sr14
** innovaphone IPVA V13r3 sr16
* MediaRunway Contacts Manager 1.0.18.x (133006)

** innovaphone IPVA V13r3 sr18

==Installation==
After installing the App, adding the App instance and the App Object for the admin, one can start using "Contacts Manager". The steps of the installation process are the same as described in this article [https://wiki.innovaphone.com/index.php?title=Howto:Callback_-_MediaRunway_-_Partner_App "Callback - Install App from App Store"] only with different names.

=== Contacts Manager Call Info API ===
The Contacts Manager has a second object to add called: "ContactsManager Call Info API"
This is a hidden app without UI to register our API as Service. The [[ Howto:Call_Info_Plus_-_MediaRunway_-_Partner_App | "Call Info Plus"]] App can connect to this created Service end point.

[[Image:contactsmanagercallinfoapi.png|751px]]

To transfer contact data, please install the latest version of the Contacts Manager Windows application and activate the Call Info functionality on the desired data sources. The manual of the Contacts Manager Windows application can be found here: [https://hostmr.de/myApps/ContactsManager/133006.html Download Manual].

===Brief summary of the installation===
* Install the app from app store
* Create an instance of the app
** Values needed: Name ("ContactsManager", no blanks here please) - Domain (your platform domain) - App Password (generate one, 15 characters) - DB Password (generate one, 15 characters) - other values will be filled up automatically
* Add the user and the admin object with PbxManager (when selecting the name, please do not use spaces.)
* [https://wiki.innovaphone.com/index.php?title=Howto:Contacts_Manager_-_MediaRunway_-_Partner_App#Configuration Configuration]



==Configuration==








After succesfully installing the application open the admin user interface. Now we will configure a connection that can be used as endpoint for license checks. To do this, press the "+"

[[Image:ContactsManager_admin_overview.png|451px]]

Next, you add a name and a description, select the PBX against which the license check is to be carried out, assign a user name and a password. We need the displayed URL for the connection to be set up.

[[Image:ContactsManager_admin_new_endpoint_overview2.png|451px]]

After saving the settings, the new connection appears in the general overview.

[[Image:ContactsManager_admin_overview_withconn.png|451px]]

Click on the created connection to get to the detailed view. Here you will find all the values required to set up the connection and also the link to download the Contacts Manger application from [https://www.kufgem.at/ Kufgem].

[[Image:ContactsManager_admin_overview_savedconn.png|448px]]

===Assign licenses===
The necessary licenses can be ordered via innovaphone. These are then assigned to the admin object of the Contacts Manager app.

[[Image:ContactsManager_admin_assign_lic.png|802px]]

===Contacts Manager Windows Application===
The next step is to download the installer file of the Contacts Manager Windows application. The link for the zipped installation file can be copied in the expanded view of the created connection ("Install file link"). The manual for the installation can be download here: [https://hostmr.de/myApps/ContactsManager/133006.html Download Manual].

Follow the installation instructions.

====Known issues====
* [up to and including version 2.24.0.9] After installing the Windows application, the required service does not start correctly in some cases. If the application cannot be reached, please start the Contacts Manager Windows service manually via the Services Manager.
* when changing the data source in the Contacts Manager, the directory within the Contacts app must be deleted once to initiate a complete re-sync

====Using a created connection in the Contacts Manager Windows application====
Once the software has been successfully installed, you will be prompted to enter the data required to set up the connection when adding a new system. The necessary information can be found in the previously created connection in the Contacts Manager innovaphone app.

First, please define a name:

[[Image:Initial_Setup_1.png|802px]]

The next step is to enter:
* Host-Name: The Host-Name is the DNS of your innovaphone app platform, for example https://your-appplatform.com
* System-Name: The System-Name can be found in the Devices app->Devices->Your PBX->Tab PBX->Tab Config. If the system name on your system is configured for use as a domain, you have already entered the system name as "Domain" when creating the app instance. The apps can be accessed for example via: https://your-appplatform.com/Syste-Name
* App-Instance name: The app instance name is the name you have assigned to your Contacts Manager app instance (in the AP Manager).

{| class="wikitable"
|+ Example
|-
! Not filled in !! Filled in
|-
| [[Image:Initial_Setup_2.png|300px]] || [[Image:Initial_Setup_2_2_2.png|500px]]
|}


The following is entered as the last step (use the details from the connection you previously created in the Contacts Manager app):
* Username
* Password
* Instance ID

{| class="wikitable"
|+ Example
|-
! Not filled in !! Filled in
|-
| [[Image:Initial_Setup_3.png|300px]] || [[Image:Initial_Setup_3_2_2.png|500px]]
|}


The connection is now established and the Contacts Manager Windows application can request the license from the Contacts Manager innovaphone app.

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].

Howto:Call Info Plus - MediaRunway - Partner App

2025-04-01T14:01:11Z

Mediarunway: /* Prerequisites */ min version of Contacts Manager

[[Image:Mediarunway_company_logo_200.png|200px|right|/Mediarunway_company_logo_200.png]]

==Product Name==



MediaRunway [https://mediarunway.com/myapps/ Call Info Plus]

==Certification Status==

{{Template:Compat_Status_referral_product_new|type=App}}

Testing of this product has been finalized March 2025.

==Category==

[[Category:Partner Apps|{{PAGENAME}}]]
[[Category:3rdParty CTI and integrations|{{PAGENAME}}]]
{{Category:3rdParty CTI and integrations}}

==Vendor==



[[Image:Mediarunway_company_logo_150_2.png|150px|/Mediarunway_company_logo_150_2.png]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==




[[Image:mediarunway-callinfoplus.png|/Mediarunway-callinfoplus.png]]





'''Call Info Plus''' myApps App connects to the [[Howto:Contacts Manager - MediaRunway - Partner App| "Contacts Manager"]] App and uses this connection to search for additional information on phone numbers.

[[Image:callinfoapi.png|782px|/Callinfoapi.png]]

Design your own template with call information and display it inside the Phone App, for this you can use the phonebook data from your [[Howto:Contacts Manager - MediaRunway - Partner App| "Contacts Manager"]] App. Call Info Plus is a client that works in the background: For each incoming call, more information about the phone number is fetched from your Contacts Manager and sent to the Phone App of the respective user. As admin you define which data should be displayed and how they should look like.


[https://mediarunway.com/myapps/ MediaRunway - About this application]





==Functions==



'''User App'''

The Call Info Plus User App acts here as a proxy/relay/intermediary, between the Softphone App and a Contacts Manager instance. As soon as a call has been established, the app working in the background sends the phone number to the Call Info Plus service. The service makes a secured request to the Contacts Manager App and sends the answer back to the user Softphone App. The html template, created with the build in editor, displays the data inside Phone App as desired.

'''Admin App'''

Use the Admin App to configure which data sources and data fields can be searched for telephone numbers. Additional search parameters are also available.

===Multi-PBX ready===




There are no known restrictions.

===Cloud ready===




There are no known restrictions.

==Licensing==


Licensing: innovaphone licensing, each user who get the user app needs a license. [https://www.innovaphone.com/en/services/licenses/partner-apps.html?app=Analytics&type=license#callforward More infos]

==Prerequisites==





* An innovaphone PBX and Application Platform
* Valid licences
* An installed and configured Contacts Manager App with a minimum of myApps App Version 133014 and Windows Application at a minimum of 2_24_1_3. Do not forget to add [[Howto:Contacts Manager - MediaRunway - Partner App#Contacts Manager Call Info API| "Contacts Manager Call Info API"]] so that Call Info Plus can connect to.

==Versions==



===Compatible innovaphone firmware versions===


* MediaRunway Call Info Plus 1.x (133xxx)
** innovaphone V13r3, V14r2

===Application versions used for interop testing===



* MediaRunway Call Info Plus 1.x (133xxx)

** innovaphone IPVA V13r3 sr18

==Configuration==








Open the Call Info Plus Admin App and configure your data source endpoints as desired. One can activate a data source for search and select the data endpoints that should be used for a phone number search. The configuration options result from the data endpoints you have created in the Contacts Manager Windows application.
The configuration options:
* "Number deviation"
* "min. number length for wildcard search"
* "The prefixes (e.g. of a node) that are to be truncated"
are globally valid settings.

[[Image:callinfoplusadmin_config.png|714px|/Callinfoplusadmin_config.png]]

Define the style of your call informations that shall be displayed in the Softphone App.

[[Image:callinfoplusadmin_styleeditor.png|712px|/Callinfoplusadmin_styleeditor.png]]

==Installation==
After installing the app, adding the app instance and the app object for the users and the admin, one can start using "Call Info Plus". The steps of the installation process are the same as described in this article [https://wiki.innovaphone.com/index.php?title=Howto:Callback_-_mediarunway_-_3rd_Party_Product#Install_app_from_App_Store "Callback - Install App from App Store"] only with different names.

Call Info Plus Admin needs the rigth to access your added [[Howto:Contacts Manager - MediaRunway - Partner App#Contacts Manager Call Info API| "Contacts Manager Call Info API"]]. Go to the Devices App -> Devices -> PBX -> Admin-UI ->PBX->Objects -> CallInfoSearchAdmin (click your added object name) -> Switch to Tab "Apps" and checkmark the name of your Contacts Manager Call Info API and confirm with "Ok".

[[Image:callinfoplusadmin_contactsmanagercallinfoapi.png|833px|/Callinfoplusadmin_contactsmanagercallinfoapi.png]]

Call Info Plus can connect to multiple [[Howto:Contacts Manager - MediaRunway - Partner App#Contacts Manager Call Info API| "Contacts Manager Call Info API"]] endpoints.

===Brief summary of the installation===
* Install the app from app store
* Create an instance of the app
** Values needed: Name (e.g. "callinfoplus", no blanks here please) - Domain (your platform domain) - App Password (generate one, e.g. with 15 characters) - DB Password (generate one, e.g. with 15 characters) - other values will be filled up automatically
* Add the user and the admin object with PbxManager app (when selecting the name/sip, please do not use spaces)

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].