innovaphone wiki - User contributions [en]

Reference13r1:Concept Provisioning

2019-10-09T15:46:05Z

Okickel: /* Implementation */ URL korrigiert

=Overview=
In 13r1 provisioning of phones is done with Devices. From a user point of view a provisioning code is entered on a new phone and then the rest happens automatically. There are different kind of provisioning. A user who adds a new phone, an adminitrator who performs rollout for many phones and maybe more. The different types of provisioning are defined one after the other.

== Requirements ==

* HTTP/HTTPS-access to config.innovaphone.com (open port 80/443)
* further required protocols/ports see [[Howto:V13_Reverse_Proxy_Firewall_Settings|here]]

== User adding a new phone ==

From a user point of view this should work as follows:

* The user unpacks the phone and connects it to the network (we assume 13r1 is on the phone already, but maybe an old build)
* On the display a form requesting a provisioning code is displayed
* The user opens myApps/Profile and selects to add a new phone
* Drop down to select a category is provided
* When the user has sent the request a provisioning code is displayed
* The user adds the provisioning code on the phone
* The phone is updated to the current version of the installation, configured, a device is added to the user in the PBX

=== Implementation ===

;Setup:
:* The Devices PBX app object must have a websocket connection flag.
:* The UsersAdmin PBX app object must have a websocket connection flag, the Services flag and the "devices-api" App.

;User connects a 13r1 phone to the network:
:* The standard update url http://config.innovaphone.com/init is requested.
:* The provision code form is displayed.

;User selects to add a new phone on myApps/Profile:
:* The Users instance asks Devices for a list of categories configured for provisioning
:* The Users Instance requests a provisioning code from Devices with selected category
:* Devices requests a provisioning code from config.innovaphone.com and supplies the devices URL to config.innovaphone.com
:* config.innovaphone.com generates a random provisioning code of 12 digists without any structure
:* config.innovaphone.com stores the provisioning code and URL in the database
:* Devices stores the provisioning code together with domain and category in the database
:* Users stores the provisioning code and with the requesting user in the database

;The user enters the provisioning code:
:* The code is sent to config.innovaphone.com
:* config.innovaphone.com configures the Devices URL of the customer
:* The phone connects to Devices and sends the provisioning code
:* Devices assigns the phone to a domain and category
:* Devices updates the phone
:* Devices configures the phone
:* Devices sends the mac address and provisioning code to a Users instance of matching domain. If no Users with matching domain is connected, the mac address is stored in the database so that the info can be sent, when a matching Users connects
:* Users configures a device for the user

=== Update Software functionality in Devices ===

A list of jobs is stored. This list contains domain and category of the devices to be updated. With a job the json which was current on the time of creation is stored. When a device registers it is updated according to the latest matching job.

=== Update Config functionality in Devices ===

A list of jobs is stored. This list contains doman, category and a type of config with related parameters. When a device registers it is updated according to the latest jobs of all types.

== Rollout of many phones on UsersAdmin ==

On UsersAdmin under "Register phones" phones can be provisioned for many users at once.

To provision the phones:

* Select new phone registrations and follow the steps.
* On the first step the connection with Devices is stablished.
* On the second step, the provisioning category (the categories are configured on Devices for a given domain) and the phone app are selected. A dropdown menu will be displayed if there is more than one option.
* On the third step the users must be selected
* On the fourth step the provisioning codes list is displayed. This list can also be downloaded as a CSV file. Every user must enter his code on his phone. After that, the state should change from "Pending" to "Registered".

== Offline Provisioning ==

There is also the possibility for offline provisioning: [[{{NAMESPACE}}:Concept_Offline_Provisioning]]

== Show provisioning code display on phones ==

You have to issue the following command to show the provisioning code display on phones again:
''!vars create UPDATE/PROVISIONING-CODE h prompt''

No reboot or config write is required

=Related Articles=
* [[{{NAMESPACE}}:Concept_Offline_Provisioning]]
* [[{{NAMESPACE}}:Services/Provisioning]]
* [[{{NAMESPACE}}:Services/Update]]
* [[Howto:V13_Reverse_Proxy_Firewall_Settings]]
* [[Howto:What_Ports_are_used_for_Signaling_and_Voice_Traffic_in_SIP_and_H.323%3F]]

Reference9:Concept USB Headset

2019-06-07T07:11:36Z

Okickel:

[[Category:Concept9|{{PAGENAME}}]]

The IP112, IP222 and IP232 telephones provide USB ports. This document describes how to install, configure and use USB headsets on these phones.

For IP65, please refer to the article [[Reference:IP1202_DECT_System#Bluetooth_Headset_Support_for_IP63_.2F_IP65|of supported BT-headsets]].

==Applies To==
This information applies to
*IP112, IP222, IP232
Firmware V9hotfix7 and later.

USB Headset Support is ''in beta as of V9hotfix7'' and should thus not be used in production environments!

'''Note:''' USB Headsets supported by the '''innovaphone SoftwarePhone''' can be found [http://wiki.innovaphone.com/index.php?title=Reference9:Concept_USB_Headset_For_SoftwarePhone here].

==More Information==

===Disclaimer===
Only the devices listed here have been tested or will be tested by innovaphone AG, therefore only these headsets are supported by us. But nevertheless you could not be sure, every device with the same label or the same part number will work in the same way, because of different product codes or modified firmware. So it is recommended to test the headset before buying.

It is also a good idea, to install the software attached to the headset on the PC and first connect the device to the PC to update the firmware and to pick out the specifications before using the headset with the phone.

===Installation===
Follow the vendor setup directions for using the headset with a PC but connect the USB plug of the headset to an USB slot of the IP2x2 phone.
There is no need to install any vendor provided PC software.

Some headsets are designed to be connected both to a telephone via DHSG, AEI or a similar protocol and to a PC via USB.
In this case you must also set up the headset for use with a PC, sometimes a special keypress is required to fix this setting.

===Configuration===
An USB headset is detected and automatically enabled as soon as it is connected to one of the phones a USB ports.

Enabling the headset has the following effects:
* a headset icon is displayed in the phone status line
* a normal inbound call is indicated by a ring tone in the headset (if this is supported by the headset)
* an automatically connected inbound call ((announcement, broadcast) is connected to the headset (not to the speaker as usual)
* a call initiated by pressing the ''Redial'' key while browsing a call list or a directory is connected to the headset
* a call initiated by pressing the ''Redial'' in indirect dialling mode is connected to the headset

Before V9hotfix9 it's was necessary to enable the headset explicitely at the telephone either by setting "Menu/Phone Setup/Headset: On" or by a ''Headset'' function key with ''Mode: Enable''. This is obsolete now.

===Call Control===
The IP2x2 telephones don't provide a hardware key to control the headset but if required a ''Headset'' function key with ''Mode: Control'' can be defined to setup/accept calls via headset directly on the telephone.
Headset call control can be performed in different ways:
* by the ''Talk'' key on the headsets base station
* by the ''Talk'' key on the headset itself
* by the ''Headset:Control'' function key
* by the ''Redial'' key (outbound calls only)

Some headsets require that all call control is performed by a ''Talk'' key, otherwise the media connection between base and headset gets lost.
Call control by a ''Talk'' key works only if the headset is known to the firmware!

Before V9hotfix9 setting up outbound calls via a ''Talk'' key was disabled and had to be to be enabled via the WEB interface by checking "Phone/Preferences/Start Outbound Call on Electronic Hook Switch (EHS) Signal". This is obsolete now.

====Outbound Calls====
* enter a number and press ''Redial''
* select an entry in a call list or a directory and press ''Redial''
* press a ''Talk'' key and enter the number (if this function is enabled)
* press the ''Headset:Control'' function key and enter the number

To drop the call press a ''Talk'' key, the ''Disconnect'' key or the ''Headset:Control'' function key.

====Inbound Calls====
To accept an inbound call press a ''Talk'' key or the ''Headset:Control'' function key.
To drop the call press a ''Talk'' key, the ''Disconnect'' or the the ''Headset:Control'' function key.

===Headset Volume Control===
====Speaker Volume====
Usually the headset provides it's own speaker volume control and this should be preferred.
The phone volume control keys can be used (range 1 (min to the left) to 10 (max to the right) when the range of the headset volume control is not sufficient. However, be aware that higher values can result in signal distortions (clipping) to the headset which creates bad quality. Use the phone's headset volume control only to compensate for exceptional low volume callers, the general headset volume should always be adjusted in the headset with the phone's headset control set to a middle value (i.e. 5).

====Microphone Volume====

Usually there is no need to change the phones default gain for the headset microphone signal.
But there are rare cases where the microphone signal is too strong or even more rarely too weak.
In this cases the gain can be changed by config commands entered in the browser address line:

config add AC-DSP0 HEADSET /InputGain ''gain''
config activate
config write

''gain'' values from 1 to 63 can be configured (1/2 dB steps). A value of 32 means 0dB, lower values mean attenuation, higher values amplification.
The default value is 40 i.e. 8dB amplification.

====Microphone Mute====
Usually the headset provides it's own ''Mute'' button and this should be preferred.
The phones ''Mute'' function is independent of the headset function, i.e. a headset muted via its own button can be unmuted only via this buton but not at the phone.

==Known Problems==
Monitor Mode does not work with USB headsets, i.e. the telephone speaker cannot switched on in addition to the headset.

==Supported Headsets==

===Abbreviations===

PN = Part Number as printed on the package (P/N: or PN: or Part No or ...)

ID = USB procuct id as read from the device (idProduct)

YES = feature tested and fully operational

NO = feature not supported by innovaphone

N/A = device does not provide functionality

===Jabra / GN Netcom (Vendor ID 0x0b0e)===
====Wireless====
Jabra Link 14201-30 (ID 0x0925) connects the headsets DHSG ports with the USB interface of the telephone
====='''GN 9350e (PN 9356-607-401, ID 0x9350)'''=====
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
! align="center" style="background:#f0f0f0;"|connected
! align="center" style="background:#f0f0f0;" colspan="3" |Jabra Link 14201-30 to DHSG port
! align="center" style="background:#f0f0f0;" colspan="3" |directly to USB
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | NO
| style="text-align:center" | YES
| style="text-align:center" | NO1
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | NO1
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | NO1
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
|}
NO1The media channel between base and headset can be activated/deactivated only by the headset or the base but not by the phone 
End of Sales 30.06.2013, End of Life 30.06.2015 for EMEA und APAC
 

====='''Pro 9450'''=====
Pro 9450 (PN 9450-25-507-101, ID 0x1021) 
Pro 9450 Duo EMA (PN 9450-29-707-101, ID 0x1022) 
(since V9hotfix12) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
! align="center" style="background:#f0f0f0;"|connected
! align="center" style="background:#f0f0f0;" colspan="3" |Jabra Link 14201-30 to DHSG port
! align="center" style="background:#f0f0f0;" colspan="3" |directly to USB
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A 5
| style="text-align:center" | N/A 5
| style="text-align:center" | YES
| style="text-align:center" | YES 2
| style="text-align:center" | YES 2
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A 4
| style="text-align:center" | N/A 4
| style="text-align:center" | YES
| style="text-align:center" | YES 1
| style="text-align:center" | YES 1
|-
| Call last number dialed (mobile phones and supported softphones only)
| style="text-align:center" | YES
| style="text-align:center" | N/A 5
| style="text-align:center" | N/A 7
| style="text-align:center" | YES
| style="text-align:center" | YES 2
| style="text-align:center" | N/A 7
|-
|}
 

====='''Pro 9460 (PN 9460-25-707-101/9460-29-707-101 ID 0x1041/0x1043'''=====
(since V9hotfix12) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
! align="center" style="background:#f0f0f0;"|connected
! align="center" style="background:#f0f0f0;" colspan="3" |Jabra Link 14201-30 to DHSG port
! align="center" style="background:#f0f0f0;" colspan="3" |directly to USB
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A 5
| style="text-align:center" | N/A 7
| style="text-align:center" | YES
| style="text-align:center" | YES 2
| style="text-align:center" | YES
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A 4
| style="text-align:center" | N/A 6
| style="text-align:center" | YES
| style="text-align:center" | YES 1
| style="text-align:center" | YES 3
|-
| Call last number dialed (mobile phones and supported softphones only)
| style="text-align:center" | YES
| style="text-align:center" | N/A 5
| style="text-align:center" | N/A 7
| style="text-align:center" | YES
| style="text-align:center" | YES 1
| style="text-align:center" | N/A 7
|-
|}
 

====='''Pro 9470 (PN 9470-26-904-101, ID 0x1042)'''=====
(since V9hotfix12) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
! align="center" style="background:#f0f0f0;"|connected
! align="center" style="background:#f0f0f0;" colspan="3" |Jabra Link 14201-30 to DHSG port
! align="center" style="background:#f0f0f0;" colspan="3" |directly to USB
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A 5
| style="text-align:center" | N/A 7
| style="text-align:center" | YES
| style="text-align:center" | YES 2
| style="text-align:center" | YES
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A 4
| style="text-align:center" | N/A 6
| style="text-align:center" | YES
| style="text-align:center" | YES 1
| style="text-align:center" | YES 3
|-
| Call last number dialed (mobile phones and supported softphones only)
| style="text-align:center" | YES
| style="text-align:center" | N/A 5
| style="text-align:center" | N/A 7
| style="text-align:center" | YES
| style="text-align:center" | YES 1
| style="text-align:center" | N/A 7
|-
|}
 

====='''GO 6470 (PN 6470-15-207-501, ID 0x1003,0x1004, Firmware 4.5.17)'''=====
(since V9hotfix12) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
! align="center" style="background:#f0f0f0;"|connected
! align="center" style="background:#f0f0f0;" colspan="3" |Jabra Link 14201-30 to DHSG port
! align="center" style="background:#f0f0f0;" colspan="3" |directly to USB
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A 5
| style="text-align:center" | N/A 7
| style="text-align:center" | YES
| style="text-align:center" | YES 2
| style="text-align:center" | YES
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A 4
| style="text-align:center" | N/A 6
| style="text-align:center" | YES
| style="text-align:center" | YES 1
| style="text-align:center" | YES 3
|-
| Call last number dialed (mobile phones and supported softphones only)
| style="text-align:center" | YES
| style="text-align:center" | N/A 5
| style="text-align:center" | N/A 7
| style="text-align:center" | YES
| style="text-align:center" | YES 1
| style="text-align:center" | N/A 7
|-
|}
 

====='''Pro 920 (PN 920-25-508-1)'''=====
connected with '''Jabra Link 14201-30''' to '''DHSG''' port 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
|}
 
====='''Pro 930 (PN 930-25-509-101, ID 0x1016, 0x1017)'''=====
(ID 0x1016 since V9hotfix12, ID 0x1017 since V9hotfix24) 
The Talk-Button works only with the device ''Softphone'' setting ''Other''. 
This can be configured in the Jabra Control Center under 
''Advanced View/Softphone(PC)/Target Softphone for outgoing calls/Softphone'' 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES 2
| style="text-align:center" | N/A
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES 1
| style="text-align:center" | N/A
|-
|}
 

====='''Pro 935 BT'''=====
PN 935-15-509-201 200614 Version A, ID 0x1037 (Alpha3 - For Evaluation only) 
PN 935-15-509-201 261114 Version A, ID 0x1037 
(since V9hotfix35) 
A double tap on the headset talk button when phone is idle does not work as expected.
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES 2
| style="text-align:center" | NO
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES 1
| style="text-align:center" | YES 1
|-
|}
 

====='''GO 660 (PN 5078-228-209, ID 0x0320)'''=====
The Jabra GO 660 Bluetooth headset system consists of the Jabra EXTREME™ headset 
and the Jabra LINK 320 USB Bluetooth adapter. 
(since V9hotfix12) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A 5
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES 1
|-
|}
 

====='''SUPREME UC / MOTION UC'''=====
SUPREME UC (PN 5078-230-310) 
The Jabra SUPREME UC Bluetooth headset system consists of the Jabra SUPREME™ headset (tested firmware version 2.5.2) 
and the Jabra LINK 360 USB Bluetooth adapter, ID 0xa346. 
MOTION UC (PN 6640-906-140) 
The Jabra MOTION UC Bluetooth headset system consists of the Jabra MOTION headset (tested firmware version 1.36.2) 
and the Jabra LINK 360 USB Bluetooth adapter, ID 0xa346 (tested firmware version 1.14.0). 
(since V9hotfix13) 

{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES2
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
| Redial last number dialled
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
|}
 

====='''GO 6430 (PN 6430-17-20-201, ID 0xa342, Firmware 5.4.17)'''=====
The Jabra GO 6430 Bluetooth headset system consists of the Jabra GO 6430 headset 
and the Jabra LINK 350 USB Bluetooth adapter. 
(since V9hotfix13) 

{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES2
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
| Redial last number dialled
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
|}
 

====='''EVOLVE 65 UC & Link 360'''=====
The Jabra EVOLVE 65 UC Stereo Bluetooth headset package (PN 6599-829-409 - 10/04/15 Version A - Stereo UC & Link 360) 
consists of the Jabra EVOLVE 65 UC Stereo headset (ID , tested firmware version 1.5.6) 
and the Jabra LINK 360 USB Bluetooth adapter(ID 0xa346, tested firmware version 1.2.2). 
The Jabra EVOLVE 65 UC Stereo headset can also be used as a plain corded USB headset without key control. 
(since v9hotfix43/v10sr17) 

{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES2 
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES 
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES 
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES2 
|-
| Toggle between active and held call
| style="text-align:center" | YES
| style="text-align:center" | YES2 
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES1 
|-
| Redial last number dialled
| style="text-align:center" | YES
| style="text-align:center" | NO
|-
|}
 

====='''EVOLVE 75 UC & Link 370'''=====
The Jabra EVOLVE 75 UC Stereo Bluetooth headset package (PN 7599-838-199 - 02/10/17 Version A - Headset & Charging Stand & Link 370) 
consists of the Jabra EVOLVE 75 UC Stereo headset (ID ?, tested firmware version 1.12.0) 
and the Jabra LINK 370 USB Bluetooth adapter(ID 0x245d, tested firmware version 1.14.0). 
(since v10sr44/v11r2sr26/v12r1sr10/v12r2final) 

{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES 
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES 
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES 
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES2 
|-
| Toggle between active and held call
| style="text-align:center" | YES
| style="text-align:center" | YES2 
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES1 
|-
| Redial last number dialled
| style="text-align:center" | YES
| style="text-align:center" | NO
|-
|}
 
====='''Engage 65 (PN 9559-553-111, ID 0x111a, Firmware 1.8.4)'''=====
To use a Jabra Link 14201-30 (ID 0x0925) to connect the Desk Phone (DHSG) port of the base to the USB interface of the phone 
''Automatic hook lifter type detection=Off'' and ''Electronic hook lifter=DHSG'' must be configured at the base with the ''Jabra Direct'' utilty.<br\>
(since V12r2sr14) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
! align="center" style="background:#f0f0f0;"|connected
! align="center" style="background:#f0f0f0;" colspan="3" |Jabra Link 14201-30 to DHSG port
! align="center" style="background:#f0f0f0;" colspan="3" |directly to USB
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A
| style="text-align:center" | N/A
| style="text-align:center" | YES
| style="text-align:center" | YES 2
| style="text-align:center" | N/A
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A
| style="text-align:center" | N/A
| style="text-align:center" | YES
| style="text-align:center" | YES 1
| style="text-align:center" | YES 3
|-
|}
 
====='''Engage 75 (PN 9556-583-111, ID 0x1113/0x1114, Firmware 1.8.4/0.0.0)'''=====
To connect the Engage 75 base to a phone the USB phone port should be preferred.<br\>
Alternatively a Jabra Link 14201-30 may be used (see Engage 65 above for settings and functions). 
(since V12r2sr14) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
! align="center" style="background:#f0f0f0;"|connected
! align="center" style="background:#f0f0f0;" colspan="3" | USB phone port
! align="center" style="background:#f0f0f0;" colspan="3" | USB PC port
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES 2
| style="text-align:center" | YES 8
| style="text-align:center" | YES
| style="text-align:center" | YES 2
| style="text-align:center" | YES 8
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES 1
| style="text-align:center" | YES 3
| style="text-align:center" | YES
| style="text-align:center" | YES 1
| style="text-align:center" | YES 3
|-
|}
 
YES 1 Double Tap 
YES 2 Long Press (hold 1-2 seconds) 
YES 3 Touch Red Handset Icon 
N/A 4 Double Tap - not supported by DHSG 
N/A 5 Press (hold 1-2 seconds) - not supported by DHSG 
N/A 6 Not transfered to the Phone 
N/A 7 Not available via Touch Screen Menu 
YES 8 Touch Green Handset Icon 

====Corded====
====='''Link 260 (PN: 260-09 ID 2319)'''=====
(since xxx)

====='''BIZ 2300 USB'''=====
BIZ 2300 USB UC Mono (PN 2393-829-109 ID 0x2301) 
(since v10sr6 / v9hotfix32) 

{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Flash between calls
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
|}
YES1 Press Flash button when there is a connected and a waiting call 
 

====='''BIZ 2400 USB'''=====
BIZ 2400 USB Mono (PN 2496-829-104, ID 0x2400) 
BIZ 2400 MS USB Mono (PN 2496-823-104, ID 0x2401) 
BIZ 2400 USB Duo (PN 2499-829-104, ID 0x91c) 
BIZ 2400 USB OC (PN 2499-823-104, ID 0x090a) 

{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
|}
 
====='''BIZ 2400 II USB'''=====
BIZ 2400 II Duo USB (PN 2499-829-209 - 06/01/16 Version A - ID 0x2452, tested firmware version 1.1.2) 
(since v10sr32, v11r2sr10) 
BIZ 2400 II Duo USB UC - (PN 2499-829-309 Version A - ID 0x2322) 
BIZ 2400 II Mono USB UC - (PN 2496-829-309 - Version A - ID 0x2321) 
(since v10sr36, v11r2sr16, v12r1sr1) 
BIZ 2400 II Mono USB BT - (PN 2469-829-209 Version A - ID 0x2451 
BIZ 2400 II Mono USB - (PN ... - ID 0x2450) 
(since v11r2sr34, v12r1sr18, v12r2sr10) 

{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES2
|-
| Toggle between active and held call
| style="text-align:center" | YES
| style="text-align:center" | YES2
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
|}
 

====='''LINK 280 (PN 280-09, ID 0x0910)'''=====
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
|}
 
====='''SPEAK 410 / 510 / 710/ 810'''=====
Jabra SPEAK 710 Beta (PN 7710-209 17/07/17 Version A, ID 0x2475) 
Jabra SPEAK 710 (PN 7710-409 01/12/17 Version A, ID 0x2475) 
Jabra SPEAK 710 MS (tested by customer, ID 0x2476) 
(since v11r2sr29, v12r1sr13, v12r2sr3) 
Jabra SPEAK 810 (evaluation sample, ID 0x2454) 
(since v10sr32, v11r2sr10) 
Jabra SPEAK 810 (ID 0x2456) 
(since v11r2sr17, v12r1sr2) 
Jabra SPEAK 510 UC (PN 7510-209, ID 0x0410,0x0412) 
(since V9hotfix24) 
Jabra Speak 510 mit Bluetooth Dongle Link 360 (PN 7510-409 - "refer info from partner") 
Jabra SPEAK 410 (PN 7410-209, ID 0x0420) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
|}
 

====='''UC VOICE 550 / 750'''=====
Jabra UC VOICE 550 Mono (PN 5593-829-209, ID 0x0031) 
Jabra UC VOICE 550 Duo (PN 5599-829-209, ID 0x0030) 
(since V9hotfix12) 
Jabra UC VOICE 750 MS Duo (PN 7599-823-109, ID 0x0752) 
(since V9hotfix24) 
'''Please Note''': Headsets with '''Version A''' printed on the package have IDs different to the non-A versions even if the part numbers do not differ. 
Jabra UC VOICE 550 Mono (PN 5593-829-209 02/26/13 Version A, ID 0x034b) 
Jabra UC VOICE 550 Duo (PN 5599-829-209 06/12/13 Version A, ID 0x0349) 
Jabra UC VOICE 550 MS Duo (PN 5599-823-109 02/26/13 Version A - optimized for Lync, ID 0348) 
Jabra UC VOICE 750 Mono Drk (PN 7593-829-409 28/08/13 Version A, ID 034f) 
Jabra UC VOICE 750 MS Duo Drk (PN 7599-823-309 28/08/13 Version A - optimized for Lync, ID 034c) 
(since V10 SR5 / V9 hotfix 31) 
Jabra UC VOICE 750 MS Duo Drk (PN 7599-829-409 29/12/14 Version A, ID 034d) 
(since V10 SR15 / V9 hotfix 41) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
|}
 


====='''EVOLVE 20 / 30 / 40 / 80'''=====
Jabra EVOLVE 40 MS Stereo - (PN 6399-823-109 - 10/04/15 Version A - ID 0x0305, tested firmware version 1.2.0) 
Jabra EVOLVE 80 UC Stereo - (PN 7899-829-209 - 04/02/15 Version A - ID 0x0306, tested firmware version 1.1.6) 
(since v9hotfix43/v10sr17) 
Jabra EVOLVE 20 MS Mono - (ID 0x0302, tested firmware version 1.1.7) 
(since v9hotfix55/v10sr33/v11r2sr12/v12r1) 
Jabra EVOLVE 20 UC Mono - (ID 0x0301, tested firmware version 2.0.0) 
Jabra EVOLVE 20 UC Stereo - (ID 0x0303, tested firmware version 2.0.0) 
(since v11r2sr19/v12r1sr2) 
Jabra EVOLVE 20 MS Stereo - (ID 0x0300, tested firmware version 1.1.7) 
(since v11r2sr27/v12r1sr11) 
Jabra EVOLVE 30 II Mono UC - (PN 5393-829-309 - 07/03/17 Version A - ID 0x0312, tested firmware version 1.0.4) 
Jabra EVOLVE 30 II Stereo MS - (PN 5399-823-309 - 16/03/17 Version A - ID 0x0315, tested firmware version 1.0.4) 
(since v11r2sr20/v12r1sr4) 
Jabra EVOLVE 30 II Stereo UC - (ID 0x0313, not tested, dongle identical to Mono version) 
Jabra EVOLVE 30 II Mono MS - (ID 0x0314, not tested, dongle identical to Stereo version) 
(since v11r2sr23/v12r1sr7) 
Jabra EVOLVE 40 UC Mono - (PN 6393-829-209 - 05/11/16 Version B - ID 0308) 
(since v10sr43/v11r2sr25/v12r1sr9) 

{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES2
|-
| Toggle between active and held call
| style="text-align:center" | YES
| style="text-align:center" | YES2
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
| Redial last number dialled
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
|}
 

====='''Engage 50 MS/UC Mono/Stereo & Engage Link'''=====
The product ID seen at the USB interface depends on the headset connected to the Engage Link. 
Only one variant was tested because all variants behave identical at the USB interface. 
Jabra Engage 50, Stereo, Headband w. USB-C (P/N: 9099-610-189 18/01/19 Version: A 
Jabra Engage LINK USB-A,MS - P/N: 50-119, 12/12/18 Version: A, ID 0x4002 
Further product IDs: 0x4001(MS/Mono), 0x4003(UC/Mono), 0x4004(UC/Stereo) 
(since v11r2sr43/v12r2sr22) 

{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES2 
|-
| Toggle between active and held call
| style="text-align:center" | YES
| style="text-align:center" | YES2 
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES1 
|-
| Redial last number dialled
| style="text-align:center" | YES
| style="text-align:center" | NO
|-
|}
 

YES1 Double Tap 
YES2 Press (hold 1-2 seconds) 

===Plantronics (Vendor ID 0x047f) ===

====Wireless====

To connect the phone USB port to the EHS (Electronic Hook Switch) port of a Plantronics 
wireless base station (Savi 700 series and others) the following EHS adapters can be used: 
* APU-70 (PN 83 018-01, ID 0x0410)
* APU-72 (PN 202578-01, ID 0x0410)
* APU-75 (PN 202678-01, ID 0xaf08)
* APU-76 don't work correctly, with a workaround you can set it to an APU-75

Phones appear to work on whitelist of supported devices. It is possible to map unsupported device (APU-76) to a working one (APU-75) by adding following lines:

!config add KEYS0 /hid-map 047f:af0b=047f:af08
!config write
!config activate

Reattach USB to make it work, don't need to reboot phone. Above commands work by telling it to treat a connected APU-76 as if it were an APU-75.

Attention: there are two versions of the APU-72 but only one (the initial) version works correctly with our phones. 
Because both versions come with the same ID it cannot be guaranteed that an APU-72 works as expected. 
Thus the APU-75 should be preferred.

====='''Voyager PRO UC / Legend UC'''=====
Voyager Legend UC (PN 87670-02) 
(since V9hotfix24) 
Voyager PRO UC v2 (PN 38885-02) 
Open phone line on target phone from headset supported since V9hotfix24 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Call back last call
| style="text-align:center" | YES
| style="text-align:center" | NO
| style="text-align:center" | N/A
|-
| Initiate phones voice dialling
| style="text-align:center" | N/A
| style="text-align:center" | N/A
| style="text-align:center" | N/A
|-
| Reconnect lost connection
| style="text-align:center" | N/A
| style="text-align:center" | not tested
| style="text-align:center" | N/A
|-
|}
 
====='''VOYAGER FOCUS UC BT (Headset + BT600 USB/BT Adapter)'''=====
VOYAGER FOCUS UC BT Headset 8825,WW (PN 202652-01) 

(since V10sr30, V11r2sr8) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Call back last call
| style="text-align:center" | YES
| style="text-align:center" | NO
|-
| Initiate phones voice dialling
| style="text-align:center" | N/A
| style="text-align:center" | N/A
|-
|}
 
====='''VOYAGER 5200 / 8200 UC BT (Headset + BT600 USB/BT Adapter)'''=====
VOYAGER 5200 UC BT Headset 
(since v10sr36, v11r2sr16, v12r1sr1) 
VOYAGER 8200 UC BT Headset 
(since v11r2sr36 / v12r1sr20 / v12r2sr12) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Call back last call
| style="text-align:center" | YES
| style="text-align:center" | NO
|-
| Initiate phones voice dialling
| style="text-align:center" | N/A
| style="text-align:center" | N/A
|-
|}
 

====='''Savi W430'''=====
Headset connected via Plantronics D100 USB/DECT adapter (ID 0xab01) 
(since V9hotfix12) 
Attention! Since V9hotfix23 only D100 adapters with a firmware Version greater or equal 0118 will work correctly. 
In case of problems use Plantronics Update Manager to update your D100 adapters to the latest firmware version. 
Attention! D100-A adapters have the same signature as the original D100 adapters but work differently. 
They will work only when the workaround under (Known Problems/Plantronics D100-A ID=ab01) has been applied. 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Flash between calls
| style="text-align:center" | YES
| style="text-align:center" | NO1
| style="text-align:center" | N/A
|-
|}
 

====='''Savi W440A (PN 83359-02)'''=====
Headset connected via Plantronics D100 USB/DECT adapter (ID 0xab01) 
Attention! Since V9hotfix23 only D100 adapters with a firmware Version greater or equal 0118 will work correctly. 
In case of problems use Plantronics Update Manager to update your D100 adapters to the latest firmware version. 
Attention! D100-A adapters have the same signature as the original D100 adapters but work differently. 
They will work only when the workaround under (Known Problems/Plantronics D100-A ID=ab01) has been applied. 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Flash between calls
| style="text-align:center" | not tested
| style="text-align:center" | not tested
| style="text-align:center" | not tested
|-
|}
 

====='''Savi 740 / 745'''=====
Savi 740 (PN 83542-12, ID 0xac01/0xac11) 
Savi 745 (PN 86507-03, ID 0xac01) 
(since V9hotfix14) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
! align="center" style="background:#f0f0f0;"|connected
! align="center" style="background:#f0f0f0;" colspan="3" |Plantronics APU-70 to DHSG port
! align="center" style="background:#f0f0f0;" colspan="3" |directly to USB
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A 1
| style="text-align:center" | N/A
| style="text-align:center" | YES
| style="text-align:center" | NO 2
| style="text-align:center" | N/A
|-
|}
N/A1 Press volume up or down at least 1,5 seconds (not supported by DHSG) 
NO2 Press volume up or down at least 1,5 seconds (not passed to the phone) 
 

====='''Calisto 620 (PN 86700-02)'''=====
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Speakerphone'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | NO 1
|-
|}
NO1 Mute button present but did not work on tested sample 
 

====='''Calisto P835 (PN 85335-03)'''=====
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
| Open phone line on target phone
| style="text-align:center" | not tested
| style="text-align:center" | not tested
| style="text-align:center" | not tested
|-
| Answer incoming call
| style="text-align:center" | not tested
| style="text-align:center" | not tested
| style="text-align:center" | not tested
|-
| End current call
| style="text-align:center" | not tested
| style="text-align:center" | not tested
| style="text-align:center" | not tested
|-
| Volume
| style="text-align:center" | not tested
| style="text-align:center" | not tested
| style="text-align:center" | not tested
|-
| Mute
| style="text-align:center" | not tested
| style="text-align:center" | not tested
| style="text-align:center" | not tested
|-
| Flash between calls
| style="text-align:center" | not tested
| style="text-align:center" | not tested
| style="text-align:center" | not tested
|-
|}
 

====Corded====
====='''DA 45 / DA45 with EncorePro HW301N'''=====
DA 45 PN 77559-42 ID 0xaa05 
(DA45 Firmware Version 90 supported since V9hotfix24)
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Flash between calls
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
|}
YES1 Long press on Talk button when there is a connected and a waiting call 
 
====='''DA70 with EncorePro HW540'''=====
DA70 PN 201851-02 ID af00 
(supported since v11r2sr17, v12r1sr2) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Flash between calls
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
|}
 

====='''DA80 / DA90 with EncorePro HW540'''=====
DA80 PN 201852-02 ID af01 
DA80 PN 201853-02 ID af02 
(supported since v11r2sr17, v12r1sr2) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Flash between calls
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
|}
YES1 Long press on Talk button when there is a connected and a waiting call 
 

====='''Blackwire C320 / C520 / C325.1 / C5210 / C5220 '''=====
Blackwire C320 (PN 85619-02, ID 0xc00f) 
(since V9hotfix23) 
Blackwire C520 (PN 88861-01, ID 0xc017) 
(since V9hotfix24) 
Blackwire C325.1 (PN 204446-02 ID 0xc03a) 
(since v10sr44/v11r2sr26/v12r1sr10) 
Blackwire C5210 (PN 207577-01, ID 0xc054) 
Blackwire C5220 (PN 207576-01, ID 0xc053) 
(since v11r2sr36 / v12r1sr20 / v12r2sr12) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Flash between calls
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
|}
YES1 Press Talk button for at least 2 seconds when there is a connected and a waiting call 
 

====='''Blackwire C420 (PN 82632-05 ID 0xaa14)'''=====
(since V9hotfix24)
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Flash between calls
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
|}
YES1 Press Talk button for at least 2 seconds when there is a connected and a waiting call 
 

====='''Blackwire C435 (PN 85800-05, ID 0xaa12)'''=====
(since V9hotfix12) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
|}
 
====='''Blackwire C620 (PN 81965-42 ID 0xaa00)'''=====
(since V9hotfix24)
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Flash between calls
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
|}
YES1 Press Talk button for at least 2 seconds when there is a connected and a waiting call 
 

====='''Blackwire C720 (PN 87670-02, ID 0x010a)'''=====
(since V9hotfix23) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | not tested
| style="text-align:center" | not tested
|-
| Answer incoming call
| style="text-align:center" | not tested
| style="text-align:center" | not tested
|-
| End current call
| style="text-align:center" | not tested
| style="text-align:center" | not tested
|-
| Volume
| style="text-align:center" | not tested
| style="text-align:center" | not tested
|-
| Mute
| style="text-align:center" | not tested
| style="text-align:center" | not tested
|-
|}
 

====='''Calisto P420 USB Speakerphone (PN 82136-02 ID 0xd101)'''=====
(since V9hotfix12) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Speakerphone'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
|}
 

====='''Calisto P7200 USB/Bluetooth Speakerphone (PN 207913-01 ID 0x1200)'''=====
(since V12r2sr16) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Speakerphone'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
|}
 

===Sennheiser (Vendor ID 0x1395) ===

====Wireless====

Sennheiser CEHS-CI 02 (Prod. Code 504533, ID 0x0925) connects EHS port at headset base with the USB port of the telephone

====='''DW Office (PN 504300, ID 0x740a)'''=====
====='''DW Office ML (PN 504454, ID 0x740a)'''=====
====='''DW Pro 1 (PN 504304, ID 0x740a)'''=====
====='''DW Pro 1 ML (PN 504458, ID 0x740a)'''=====
====='''DW Pro 2 (PN 504308, ID 0x740a)'''=====

====='''DW Pro 2 ML (PN 504462, ID 0x740a)'''=====
(since V9hotfix13) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
! align="center" style="background:#f0f0f0;"|'''Base'''
|-
! align="center" style="background:#f0f0f0;"|connected
! align="center" style="background:#f0f0f0;" colspan="3" |CEHS-CI 02 to EHS port
! align="center" style="background:#f0f0f0;" colspan="3" |directly to USB
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
| style="text-align:center" | YES
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A
| style="text-align:center" | N/A
| style="text-align:center" | YES
| style="text-align:center" | YES 1
| style="text-align:center" | N/A
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A
| style="text-align:center" | N/A
| style="text-align:center" | YES
| style="text-align:center" | N/A
| style="text-align:center" | N/A
|-
| Redial last number 
| style="text-align:center" | YES
| style="text-align:center" | N/A
| style="text-align:center" | N/A
| style="text-align:center" | YES
| style="text-align:center" | YES 2
| style="text-align:center" | N/A
|-
|}
 
YES1 Long press on Talk button when there is a connected and a waiting call 
YES2 Long press on Talk button when phone is idle 
====='''DW 10 USB (PN 506412, ID 0x740a)'''=====
====='''DW 10 USB ML (PN 506416, ID 0x740a)'''=====
(since xxx) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
| Redial last number 
| style="text-align:center" | YES
| style="text-align:center" | N/A
|-
|}
 

====='''Presence UC ML - Headset + USB-Bluetooth dongle BTD 800 USB for Lync (PN 504575, ID 0x002d)'''=====
====='''Presence UC - Headset + USB-Bluetooth dongle BTD 800 USB (PN 504576, ID 0x002d)'''=====
(since v10sr6 / v9hotfix32) 

====='''MB Pro2 UC - Headset + USB-Bluetooth dongle BTD 800 USB (PN 506045, ID 0x002d)'''=====
====='''MB Pro2 UC ML - Headset + USB-Bluetooth dongle BTD 800 USB for Lync (PN 506046, ID 0x002d)'''=====
(since v10sr34 / v11r2sr13 
====='''MB 660 UC - Headset + USB-Bluetooth dongle BTD 800 USB (PN 506???, ID 0x002d)'''=====

====='''MB 660 MS - Headset + USB-Bluetooth dongle BTD 800 USB for Lync (PN 506???, ID 0x002d)'''=====
(since xxx)
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | NO1
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES2
|-
| Flash between calls
| style="text-align:center" | YES
| style="text-align:center" | YES3
|-
| Redial last number
| style="text-align:center" | YES
| style="text-align:center" | YES4
|-
|}
 
NO1 Long press on Talk button (1 sec) is not reported to phone when there is a connected call 
YES2 Long press on Talk button (1 sec) when phone is ringing 
YES3 Double tap on Talk button when there is a connected and a waiting call 
YES3 Double tap on Talk button when phone is idle 
 

====Corded====

====='''UUSB8 (PN 504004, ID 0x0008)'''=====
(since V9hotfix13) 
====='''USB-ED CC 01 (PN 506478, ID 0x0051)'''=====
====='''USB-ED CC 01 MS (PN 506479, ID 0x0058)'''=====
(since v11r2sr36 / v12r1sr20 / v12r2sr12) 

====='''SC 45/75 USB CTRL (PN 507084/507087 ID 0x0061/0x0061)'''=====

====='''SC 45/75 USB MS (PN 507083/507086 ID 0x0060/0x0060)'''=====
====='''SC 260 USB CTRL(PN 504406 ID 0x0029)'''=====
(since v11r2sr33 / v12r1sr17 / v12r2sr8) 

====='''SC 30/60 USB CTRL (PN 504548/504548 ID 0x0034/0x0035)'''=====

====='''SC 30/60 USB ML (PN 504546/504547 ID 0x0032/0x0033)'''=====

====='''SC 40/70 USB CTRL (PN 506500/506504, ID 0x005b/0x005c)'''=====

====='''SC 40/70 USB MS (PN 506498/506502, ID 0x005a/0x005a)'''=====

====='''SC 230/260 USB Ctrl II (PN 506480/506481, ID 0x004d/0x004e)'''=====

====='''SC 230/260 USB MS II (PN 506482/506483, ID 0x004f/0x0050)'''=====

====='''SC 660/630 USB CTRL (PN 504555/..., ID 0x0039)'''=====
====='''SC 660/630 USB ML (PN 504553/..., ID 0x0037)'''=====
(since v10sr34 / v11r2sr13) 
====='''SC 630 USB CTRL (PN 504554, ID 0x0038)'''=====
(since v10sr43 / v11r2sr25 / v12r1sr9) 

====='''SC 635/665 USB (PN 504554, ID 0x006b)'''=====
(since v11r2sr36 / v12r1sr20 / v12r2sr12) 
 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES 1
|-
| Redial last number
| style="text-align:center" | YES
| style="text-align:center" | YES 2
|-
|}
 
YES1 Long press on Talk button when phone is ringing 
YES2 Long press on Talk button when phone is idle 
 

====='''SP 10 Speakerphone for PC (PN 506047 ID 0x0042)'''=====
====='''SP 10 ML Speakerphone for Lync (PN 506048, ID 0x0043)'''=====
(since v12r2sr7) 
====='''SP 20 Speakerphone for PC (PN 506049 ID 0x003f)'''=====
====='''SP 20 ML Speakerphone for Lync (PN 506050, ID 0x0041)'''=====
(since v10sr34, v11r2sr13) 
====='''SP 220 UC Dual Speakerphone UC / mobile (PN 507210, ID 0x0066)'''=====
====='''SP 220 MS Dual Speakerphone MS Certified (PN 507211, ID 0x0067)'''=====
(since xxx) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Speakerphone'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES2
|-
| Flash between calls
| style="text-align:center" | YES
| style="text-align:center" | YES3
|-
| Redial last number
| style="text-align:center" | YES
| style="text-align:center" | YES4
|-
|}
 
YES1 Press Onhook (red) button when phone is ringing 
YES2 Double tap on Offhook (green) button 
YES3 Double tap on Offhook (green) button when there is a connected and a waiting call 
YES4 Double tap on Offhook (green) button when phone is idle 
 

====='''Team Connect Wireless Conference System (PN 506686/..., ID 0x1400)'''=====
(since v10sr47, v11r2sr29, v12r1sr13, v12r2sr3) 
{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Speakerphone'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | NO
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES1
|-
| Reject incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES2
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES2
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Mute
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Put current call on hold, and accept incoming call
| style="text-align:center" | YES
| style="text-align:center" | NO
|-
| Flash between calls
| style="text-align:center" | YES
| style="text-align:center" | NO
|-
| Redial last number
| style="text-align:center" | YES
| style="text-align:center" | NO
|-
|}
 
YES1 Tap on USB icon 
YES2 Long press on USB icon (2 sec) 
 
 

==Unsupported Headsets==

Sometimes new headsets are relased which are very similar to one of the already supported headsets.
But if the signature (vendor/product) of the headset is unknown to the firmware the call control functions
of the headset are without effect. 
Unsupported corded headsets may be used then as plain audio devices where
call control is solely performed by the phone but wireless headsets usually will not work this way.

If adviced so by support or by the manufacturer the signature of such an unsupported headset can be mapped to the signature of an already supported headset
of similar properties by either

config add KEYS0 /hid-map <map>[,<map>]...
config write
config activate

or (IP222, IP232 only)

vars create KEYS0/HID-MAP p <map>[,<map>]...

The mapping is applied the next time the headset is plugged in, a reboot is not required. 
 
The format of a '''<map>''' is

vendor:product=vendor:product

The first '''vendor:product''' tuple is the signature of an unsupported headset,
the second tuple is the signature of an already supported headset.
 
''vendor'' and ''product'' are plain 4 digit hex numbers without a "0x" prefix, up to 6 maps can be specified separated by a comma.
 
If there is for example a new Jabra headset with ID a34a which is very similar to the ''Jabra SUPREME UC'' with ID a346 '''<map>''' would be

0b0e:a34a=0b0e:a346

where ''0b0e'' ist the Jabra vendor ID.

* An Example how to detect the correct ID:

If we know a Jabra Speak 510 with ID 0420 and the ID of the unsupported device is xxxx the correct command would be

config add KEYS0 /hid-map 0b0e:xxxx=0b0e:0420

or

vars create KEYS0/HID-MAP p 0b0e:xxxx=0b0e:0420

How to find xxxx? Unplug Headset, Clear trace buffer, Plug Headset, take a trace, look for a line like

USB-DEVICE vendor=0b0e 'Jabra' product=xxxx 'Jabra Speak 510' release=0118

=== Known Problems ===

===='''Jabra EVOLVE 20'''====
*The product ID 0303 is not built in the driver and a mapping to ID 0302 seemed to fail, this happens if Jabra Control Center have the following option: "Target Softphone for outgoing calls: Softphones supported by Jabra PC Suite". We should change this to "Auto-detect" to work properly.

[[Image:Jabra_control_center.png]]

===='''Plantronics D100-A ID=ab01'''====
*This signature is identical to the D100 signature but the D100-A does not accept the vendor requests. Thus a pseudo device with ID d64a was defined to permit mapping of the D110-A to this pseudo device via:

!config add KEYS0 /hid-map 047f:ab01=047f:d64a
!config write
!config activate

Beware: to make an old D100 working again on this phone the hack must be undone via

!config rem KEYS0 /hid-map
!config write
!config activate

==3rd Party Tested Headsets ==

These are reports we received from customers. We provide those "as is" (that is, we did not verify the data and this is in no way a promise that such headsets would work).

{{Template:3rd Party Input}}

=== Jabra BIZ 2300 USB Duo ===
A Jabra BIZ 2300 USB Duo with ID 0xc024 was reported to work with the settings provided for the BIZ 2300 USB UC Mono 
This mapping is included in firmware since v9hotfix43/v10sr17 

=== Plantronics Blackwire C310 / C320 ===
The following headsets were reported to work with the settings provided for the Blackwire C320 PN 85619-02, ID 0xc00f: 
Blackwire C320 - Binaural - Firmware H4.HM, ID 0xc024) 
Blackwire C310 - Monaural - Firmware E4.GM, ID 0xc022) 
Blackwire C310 - Monaural - Firmware L3.GK, ID 0xc00e) 
These mappings are included in firmware since v9hotfix43/v10sr17 

=== Plantronics Blackwire C520 ID 0xc01b ===

vars create KEYS0/HID-MAP p 047f:c01b=047f:c017

Test results: none

=== Jabra speak 510 MS with part number 7510-109 ===

vars create KEYS0/HID-MAP p 0b0e:0422=0b0e:0420

Test results

{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
! align="center" style="background:#f0f0f0;"|'''Headset'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
| style="text-align:center" | YES
|-
|}

=== Jabra link 230 (USB to QD) with part number 230-09 (0b0e:2315) ===
works with:
vars create KEYS0/HID-MAP p 0b0e:2315=0b0e:9350

Test results

{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
|-
|-
| unplug-action
| style="text-align:center" | YES
|-
|}

=== Jabra link 230 (USB to QD) with Type BIZ 2400 (0b0e:090e) ===
works with:
vars create KEYS0/HID-MAP p 0b0e:090e=0b0e:0910

Test results

{| border="1" cellspacing="0" cellpadding="10" style="border-collapse:collapse"
! align="center" style="background:#f0f0f0;"|'''Operation'''
! align="center" style="background:#f0f0f0;"|'''Phone'''
|-
| Open phone line on target phone
| style="text-align:center" | YES
|-
| Answer incoming call
| style="text-align:center" | YES
|-
| End current call
| style="text-align:center" | YES
|-
| Volume
| style="text-align:center" | YES
|-
|-
| unplug-action
| style="text-align:center" | YES
|-
|}