innovaphone wiki - User contributions [en]

Howto:Set Type of Service (ToS) DiffServ DSCP Values for innovaphone Windows Applications

2023-05-09T10:03:35Z

Olaf.gruen: /* Known Problems */

==Applies To==
This information applies to all innovaphone Windows Applications sending the RTP Data (this is currently the SoftwarePhone (audio), myPBX launcher (video) and myApps (audio, video))

==More Information==

===Problem Details===

In contrast to the innovaphone devices, that allows you to [[Reference9:IP4/General/Settings|specify the IP v4 TOS header field value]] used for voice and signalling IP packets, the MS Windows based applications like SoftwarePhone, myPBX or myApps do not have any possibility to set ToS Values on the RTP packets due to restriction of the Microsoft Windows operating system.

Instead to set the ToS Value in the Application the [http://technet.microsoft.com/en-us/library/dd919203%28WS.10%29.aspx Policy-based Quality of Service (QoS)] provided by the MS Windows operating system can be used to mark the IP packets.

Usually the configuration of the Policy-based Quality of Service is done by defining a [http://technet.microsoft.com/en-us/library/hh831689.aspx Group Policy Object (GPO) in the Group Policy Management Console (GPMC)]. This could be done for a single computer or distributed to a number of computers via the domain controller.

{|border="2" cellspacing="4" cellpadding="3" rules="all" style="margin:1em 1em 1em 0; border:solid 1px #AAAAAA; border-collapse:collapse;empty-cells:show;"
|+ Microsoft Windows QoS Policy Mappings for innovaphone Applications
!Policy Name!!Application Path!!Protocol!!Source Port!!Destination Port!!Source IP / Mask!!Destination IP / Mask!!DSCP Value!!Throttling Rate
|-
| innovaphone myPBX Video RTP||%programfiles(x86)%\innovaphone\myPBX\myPBX.exe||UDP||50000:50100||*||*||*||34||-1
|-
| innovaphone myApps Video RTP||%programfiles(x86)%\innovaphone\myApps\myApps.exe||UDP||50100:50199||*||*||*||34||-1
|-
| innovaphone myPBX Signalling HTTP||%programfiles(x86)%\innovaphone\myPBX\myPBX.exe||TCP||*||80||*||*||26||-1
|-
| innovaphone myPBX Signalling HTTPS||%programfiles(x86)%\innovaphone\myPBX\myPBX.exe||TCP||*||443||*||*||26||-1
|-
| innovaphone SoftwarePhone Audio RTP||%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe||UDP||2050:16000||*||*||*||46||-1
|-
| innovaphone myApps Audio RTP||%programfiles(x86)%\innovaphone\myApps\myApps.exe||UDP||50000:50099||*||*||*||46||-1
|-
| innovaphone SoftwarePhone Signalling RAS||%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe||UDP||*||1718:1719||*||*||26||-1
|-
| innovaphone SoftwarePhone Signalling H225||%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe||TCP||*||2048:59999||*||*||26||-1
|-
| innovaphone SoftwarePhone Signalling H323/TCP||%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe||TCP||*||1720||*||*||26||-1
|-
| innovaphone SoftwarePhone Signalling H323/TLS||%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe||TCP||*||1300||*||*||26||-1
|-
| innovaphone SoftwarePhone Signalling SIP||%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe||TCP/UDP||*||5060||*||*||26||-1
|-
| innovaphone SoftwarePhone Signalling SIPS||%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe|| TCP||*||5061||*||*||26||-1
|}

The DSCP Values in the above example are default DSCP values used by innovaphone devices, according to the Wiki article [[Howto:Calculate Values for Type of Service %28ToS%29 from DiffServ or DSCP Values]]. You may change this values to meet requirements on your traffic prioritisation and routing equipment.

In the Windows 8, Server 2012, Windows 10 and later it is possible to use [http://technet.microsoft.com/en-us/scriptcenter/powershell.aspx PowerShell] to configure the values with the [https://technet.microsoft.com/en-us/library/hh967471(v=wps.630).aspx NetQosPolicy] Cmdlet.

The above table can be added to the Group Policies by the following powershell commands (administrator account access right required):

<code>
New-NetQosPolicy -Name "innovaphone myPBX Video RTP" -DSCPAction 34 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\myPBX\myPBX.exe" -IPProtocolMatchCondition UDP -IPSrcPortStartMatchCondition 50000 -IPSrcPortEndMatchCondition 50100
New-NetQosPolicy -Name "innovaphone myApps Video RTP" -DSCPAction 34 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\myApps\myApps.exe" -IPProtocolMatchCondition UDP -IPSrcPortStartMatchCondition 50100 -IPSrcPortEndMatchCondition 50199
New-NetQosPolicy -Name "innovaphone myPBX Signalling HTTP" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\myPBX\myPBX.exe" -IPProtocolMatchCondition TCP -IPDstPortMatchCondition 80
New-NetQosPolicy -Name "innovaphone myPBX Signalling HTTPS" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\myPBX\myPBX.exe" -IPProtocolMatchCondition TCP -IPDstPortMatchCondition 443
New-NetQosPolicy -Name "innovaphone SoftwarePhone Audio RTP" -DSCPAction 46 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe" -IPProtocolMatchCondition UDP -IPSrcPortStartMatchCondition 2050 -IPSrcPortEndMatchCondition 16000
New-NetQosPolicy -Name "innovaphone myApps Audio RTP" -DSCPAction 46 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\myApps\myApps.exe" -IPProtocolMatchCondition UDP -IPSrcPortStartMatchCondition 50000 -IPSrcPortEndMatchCondition 50099
New-NetQosPolicy -Name "innovaphone SoftwarePhone Signalling RAS" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe" -IPProtocolMatchCondition UDP -IPSrcPortStartMatchCondition 1718 -IPSrcPortEndMatchCondition 1719
New-NetQosPolicy -Name "innovaphone SoftwarePhone Signalling H225" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe" -IPProtocolMatchCondition TCP -IPSrcPortStartMatchCondition 2048 -IPSrcPortEndMatchCondition 59999
New-NetQosPolicy -Name "innovaphone SoftwarePhone Signalling H323 TCP" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe" -IPProtocolMatchCondition TCP -IPDstPortMatchCondition 1720
New-NetQosPolicy -Name "innovaphone SoftwarePhone Signalling H323 TLS" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe" -IPProtocolMatchCondition TCP -IPDstPortMatchCondition 1300
New-NetQosPolicy -Name "innovaphone SoftwarePhone Signalling SIP" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe" -IPProtocolMatchCondition Both -IPDstPortMatchCondition 5060
New-NetQosPolicy -Name "innovaphone SoftwarePhone Signalling SIPS" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe" -IPProtocolMatchCondition TCP -IPDstPortMatchCondition 5061
</code>

Please note, the QoS policies added via powershell NetQosPolicy cmdlet are not visible in the Group Policies Editor (gpedit.msc). To list the configured QoS policies use <code>Get-NetQosPolicy</code> cmdlet.

The GPO on the PCs will refresh from time to time automatically. To apply the changes to the GPO immediately following command can be used:
Gpupdate.exe /force

===Known Problems===
In some cases setting of the following registry key is required to ensure the DSCP values are applied:

1. Go to HKLM\System\CurrentControlSet\Services\Tcpip\QoS. If "QoS" folder doesn't exist there - create it.
2. Add a DWORD parameter named "Do not use NLA" and assign "1" as its value.

Reboot of the PC is required afterwards.

==Related Articles==
* [[Howto:Calculate Values for Type of Service (ToS) from DiffServ or DSCP Values]]
* [[Howto:Firmware Upgrade V6 V7 and later#Default ToS Values]]
* [[Howto:The IPv4 TOS field and DiffServ]]
* [[Reference9:IP4/General/Settings]]
* [[Reference:Configuration/IP/Settings]]
* [[Howto:Softwarephone recommended settings]]

[[Category:Howto|{{PAGENAME}}]]

Howto:Set Type of Service (ToS) DiffServ DSCP Values for innovaphone Windows Applications

2023-05-09T10:01:31Z

Olaf.gruen: /* Problem Details */

==Applies To==
This information applies to all innovaphone Windows Applications sending the RTP Data (this is currently the SoftwarePhone (audio), myPBX launcher (video) and myApps (audio, video))

==More Information==

===Problem Details===

In contrast to the innovaphone devices, that allows you to [[Reference9:IP4/General/Settings|specify the IP v4 TOS header field value]] used for voice and signalling IP packets, the MS Windows based applications like SoftwarePhone, myPBX or myApps do not have any possibility to set ToS Values on the RTP packets due to restriction of the Microsoft Windows operating system.

Instead to set the ToS Value in the Application the [http://technet.microsoft.com/en-us/library/dd919203%28WS.10%29.aspx Policy-based Quality of Service (QoS)] provided by the MS Windows operating system can be used to mark the IP packets.

Usually the configuration of the Policy-based Quality of Service is done by defining a [http://technet.microsoft.com/en-us/library/hh831689.aspx Group Policy Object (GPO) in the Group Policy Management Console (GPMC)]. This could be done for a single computer or distributed to a number of computers via the domain controller.

{|border="2" cellspacing="4" cellpadding="3" rules="all" style="margin:1em 1em 1em 0; border:solid 1px #AAAAAA; border-collapse:collapse;empty-cells:show;"
|+ Microsoft Windows QoS Policy Mappings for innovaphone Applications
!Policy Name!!Application Path!!Protocol!!Source Port!!Destination Port!!Source IP / Mask!!Destination IP / Mask!!DSCP Value!!Throttling Rate
|-
| innovaphone myPBX Video RTP||%programfiles(x86)%\innovaphone\myPBX\myPBX.exe||UDP||50000:50100||*||*||*||34||-1
|-
| innovaphone myApps Video RTP||%programfiles(x86)%\innovaphone\myApps\myApps.exe||UDP||50100:50199||*||*||*||34||-1
|-
| innovaphone myPBX Signalling HTTP||%programfiles(x86)%\innovaphone\myPBX\myPBX.exe||TCP||*||80||*||*||26||-1
|-
| innovaphone myPBX Signalling HTTPS||%programfiles(x86)%\innovaphone\myPBX\myPBX.exe||TCP||*||443||*||*||26||-1
|-
| innovaphone SoftwarePhone Audio RTP||%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe||UDP||2050:16000||*||*||*||46||-1
|-
| innovaphone myApps Audio RTP||%programfiles(x86)%\innovaphone\myApps\myApps.exe||UDP||50000:50099||*||*||*||46||-1
|-
| innovaphone SoftwarePhone Signalling RAS||%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe||UDP||*||1718:1719||*||*||26||-1
|-
| innovaphone SoftwarePhone Signalling H225||%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe||TCP||*||2048:59999||*||*||26||-1
|-
| innovaphone SoftwarePhone Signalling H323/TCP||%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe||TCP||*||1720||*||*||26||-1
|-
| innovaphone SoftwarePhone Signalling H323/TLS||%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe||TCP||*||1300||*||*||26||-1
|-
| innovaphone SoftwarePhone Signalling SIP||%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe||TCP/UDP||*||5060||*||*||26||-1
|-
| innovaphone SoftwarePhone Signalling SIPS||%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe|| TCP||*||5061||*||*||26||-1
|}

The DSCP Values in the above example are default DSCP values used by innovaphone devices, according to the Wiki article [[Howto:Calculate Values for Type of Service %28ToS%29 from DiffServ or DSCP Values]]. You may change this values to meet requirements on your traffic prioritisation and routing equipment.

In the Windows 8, Server 2012, Windows 10 and later it is possible to use [http://technet.microsoft.com/en-us/scriptcenter/powershell.aspx PowerShell] to configure the values with the [https://technet.microsoft.com/en-us/library/hh967471(v=wps.630).aspx NetQosPolicy] Cmdlet.

The above table can be added to the Group Policies by the following powershell commands (administrator account access right required):

<code>
New-NetQosPolicy -Name "innovaphone myPBX Video RTP" -DSCPAction 34 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\myPBX\myPBX.exe" -IPProtocolMatchCondition UDP -IPSrcPortStartMatchCondition 50000 -IPSrcPortEndMatchCondition 50100
New-NetQosPolicy -Name "innovaphone myApps Video RTP" -DSCPAction 34 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\myApps\myApps.exe" -IPProtocolMatchCondition UDP -IPSrcPortStartMatchCondition 50100 -IPSrcPortEndMatchCondition 50199
New-NetQosPolicy -Name "innovaphone myPBX Signalling HTTP" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\myPBX\myPBX.exe" -IPProtocolMatchCondition TCP -IPDstPortMatchCondition 80
New-NetQosPolicy -Name "innovaphone myPBX Signalling HTTPS" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\myPBX\myPBX.exe" -IPProtocolMatchCondition TCP -IPDstPortMatchCondition 443
New-NetQosPolicy -Name "innovaphone SoftwarePhone Audio RTP" -DSCPAction 46 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe" -IPProtocolMatchCondition UDP -IPSrcPortStartMatchCondition 2050 -IPSrcPortEndMatchCondition 16000
New-NetQosPolicy -Name "innovaphone myApps Audio RTP" -DSCPAction 46 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\myApps\myApps.exe" -IPProtocolMatchCondition UDP -IPSrcPortStartMatchCondition 50000 -IPSrcPortEndMatchCondition 50099
New-NetQosPolicy -Name "innovaphone SoftwarePhone Signalling RAS" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe" -IPProtocolMatchCondition UDP -IPSrcPortStartMatchCondition 1718 -IPSrcPortEndMatchCondition 1719
New-NetQosPolicy -Name "innovaphone SoftwarePhone Signalling H225" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe" -IPProtocolMatchCondition TCP -IPSrcPortStartMatchCondition 2048 -IPSrcPortEndMatchCondition 59999
New-NetQosPolicy -Name "innovaphone SoftwarePhone Signalling H323 TCP" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe" -IPProtocolMatchCondition TCP -IPDstPortMatchCondition 1720
New-NetQosPolicy -Name "innovaphone SoftwarePhone Signalling H323 TLS" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe" -IPProtocolMatchCondition TCP -IPDstPortMatchCondition 1300
New-NetQosPolicy -Name "innovaphone SoftwarePhone Signalling SIP" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe" -IPProtocolMatchCondition Both -IPDstPortMatchCondition 5060
New-NetQosPolicy -Name "innovaphone SoftwarePhone Signalling SIPS" -DSCPAction 26 -NetworkProfile All -AppPathNameMatchCondition "%programfiles(x86)%\innovaphone\SoftwarePhone\softwarephone.exe" -IPProtocolMatchCondition TCP -IPDstPortMatchCondition 5061
</code>

Please note, the QoS policies added via powershell NetQosPolicy cmdlet are not visible in the Group Policies Editor (gpedit.msc). To list the configured QoS policies use <code>Get-NetQosPolicy</code> cmdlet.

The GPO on the PCs will refresh from time to time automatically. To apply the changes to the GPO immediately following command can be used:
Gpupdate.exe /force

===Known Problems===
In some cases setting of the following registry key is required to ensure the DSCP values are applied:

HKEY_LOCAL_MACHINE /SYSTEM / CurrentControlSet / Tcpip / "Do not use NLA" = 1

Reboot of the PC is required afterwards.

==Related Articles==
* [[Howto:Calculate Values for Type of Service (ToS) from DiffServ or DSCP Values]]
* [[Howto:Firmware Upgrade V6 V7 and later#Default ToS Values]]
* [[Howto:The IPv4 TOS field and DiffServ]]
* [[Reference9:IP4/General/Settings]]
* [[Reference:Configuration/IP/Settings]]
* [[Howto:Softwarephone recommended settings]]

[[Category:Howto|{{PAGENAME}}]]

Howto:Voice Mail multiple announcements with and without possibility to leave a message

2020-11-21T14:29:52Z

Olaf.gruen: /* Konfiguration */

{{Template:3rd_Party_Input}}
==Applies To==
This information provides several enhancements to the standard Voice Mail script such as e.g. to provide multiple announcements.

==More Information==
=== English ===
Here you will find a customized voice mail version with several announcements as AB or as announcement only.

The following points have been enhanced:

* DECT integration
* Up to nine personal announcements per user, by default only one announcement is active.
* The possibility to use the announcements as pure announcements without leaving a message
* For new messages, the 3 must not be pressed from the main menu to query but it jumps there immediately
* When interrogating the messages, the number of the caller who has been transmitted is announced
* If there is no text on the voice mail, a variable "$ _basicnumber" can be passed with the root number in the script Example: http://192.168.1.10/webdav/vm-de/vm.xml?$_nopin=true&$_basicnumber=0714237508
* There is now the possibility to play a public announcement before the name announcement. Just put the file "de_customer_public_name" into the voicemail directory.
* It is now possible to play a public announcement before the number announcement. Simply put the file "de_customer_public_box" into the voicemail directory.

==== New Announcements ====
Announcements are unfortunately only available in German (see below).

==== Configuration ====
A working voicemail is expected and then only the files from the download need to be replaced.

=== German ===
Hier finden Sie eine angepasste Voice Mail Version mit mehreren Ansagen als AB oder als nur Ansage.

Folgende Punkte wurden angepasst:

* DECT Integration
* Bis zu neun persönliche Ansagen pro User, per default ist nur eine Ansage aktiv.
* Die möglichkeit die Ansagen auch als reine Ansagen zu verwenden ohne eine Nachricht zu hinterlassen
* Bei neuen Mitteilungen muss aus dem Hauptmenü die 3 zum Abfragen nicht gedrückt werden sondern es springt sofort dort hin
* Beim Abfragen der Nachrichten wird die Rufnummer des Anrufers die übermittelt wurde angesagt
* Wenn kein Text auf der Voice Mail ist kann eine Variable "$_basicnumber" mit der Stammrufnummer im Script übergeben werden Beispiel: http://192.168.1.10/webdav/vm-de/vm.xml?$_nopin=true&$_basicnumber=0714237508
*Es gibt jetzt die Möglichkeit eine Öffentliche Ansage vor der Namensansage abzuspielen. Dazu einfach die Datei "de_customer_public_name" in das Voicemail Verzeichnis legen.
*Es gibt jetzt die Möglichkeit eine Öffentliche Ansage vor der Nummernansage abzuspielen. Dazu einfach die Datei "de_customer_public_box" in das Voicemail Verzeichnis legen.

==== Neue Ansagen ====
Folgende Ansagedateien wurden erweitert:
; de_menu_voicebox_greetings_personal_2 : Um die aktuelle persönliche Ansage als Anrufbeantworter zu aktivieren, drücken sie vier
: Um die aktuelle persönliche Ansage ohne Anrufbeantworter funktion zu aktivieren, drücken sie fünf

; de_menu_voicebox_greetings_personal_3 : Um mehrere Ansagen zu aktivieren, wählen sie sechs.
:Um mehrere Ansagen zu deaktivieren, wählen sie sieben.
:Um in das Hauptmenü zurückzukehren, wählen Sie Stern.

; de_select_greeting : Bitte wählen Sie die gewünschte Ansagennummer zwischen eins und neun

; de_please_enter_the_boxnr : Bitte geben Sie ihre Voice Mail Nummer ein

; de_received_by_number : empfangen von Rufnummer

; de_aktiv_rec : Ihre Ansage wurde als Anrufbeantworter aktiviert

; de_aktiv_norec : Ihre Ansage wurde ohne Anrufbeantworterfunktion aktiviert

====Konfiguration====
Es wird eine funktionierende VoiceMail erwartet und dann müssen nur die Dateien aus dem Download ersetzt bzw. ergänzt werden.
V13 App Support wurde hinzugefügt.

==Known Problems==
Please tell us mailto:olaf.gruen@business-voice.de

== Related Articles ==
See [[Howto:Configure_the_innovaphone_Voicemail#Related_Articles]]

== Download ==
[[Media:VM_erweiterung_v2.zip]] 
[[Media:VM_erweiterung_v2_fr.zip]] 
[[Media:VM_erweiterung_V13_de.zip]] 
[[Image:Anleitung.png]] 



[[Category:Sample|{{PAGENAME}}]]

File:VM erweiterung V13 de.zip

2020-11-21T14:27:06Z

Olaf.gruen:

Howto:Voice Mail multiple announcements with and without possibility to leave a message

2020-11-21T14:25:55Z

Olaf.gruen: /* Download */

{{Template:3rd_Party_Input}}
==Applies To==
This information provides several enhancements to the standard Voice Mail script such as e.g. to provide multiple announcements.

==More Information==
=== English ===
Here you will find a customized voice mail version with several announcements as AB or as announcement only.

The following points have been enhanced:

* DECT integration
* Up to nine personal announcements per user, by default only one announcement is active.
* The possibility to use the announcements as pure announcements without leaving a message
* For new messages, the 3 must not be pressed from the main menu to query but it jumps there immediately
* When interrogating the messages, the number of the caller who has been transmitted is announced
* If there is no text on the voice mail, a variable "$ _basicnumber" can be passed with the root number in the script Example: http://192.168.1.10/webdav/vm-de/vm.xml?$_nopin=true&$_basicnumber=0714237508
* There is now the possibility to play a public announcement before the name announcement. Just put the file "de_customer_public_name" into the voicemail directory.
* It is now possible to play a public announcement before the number announcement. Simply put the file "de_customer_public_box" into the voicemail directory.

==== New Announcements ====
Announcements are unfortunately only available in German (see below).

==== Configuration ====
A working voicemail is expected and then only the files from the download need to be replaced.

=== German ===
Hier finden Sie eine angepasste Voice Mail Version mit mehreren Ansagen als AB oder als nur Ansage.

Folgende Punkte wurden angepasst:

* DECT Integration
* Bis zu neun persönliche Ansagen pro User, per default ist nur eine Ansage aktiv.
* Die möglichkeit die Ansagen auch als reine Ansagen zu verwenden ohne eine Nachricht zu hinterlassen
* Bei neuen Mitteilungen muss aus dem Hauptmenü die 3 zum Abfragen nicht gedrückt werden sondern es springt sofort dort hin
* Beim Abfragen der Nachrichten wird die Rufnummer des Anrufers die übermittelt wurde angesagt
* Wenn kein Text auf der Voice Mail ist kann eine Variable "$_basicnumber" mit der Stammrufnummer im Script übergeben werden Beispiel: http://192.168.1.10/webdav/vm-de/vm.xml?$_nopin=true&$_basicnumber=0714237508
*Es gibt jetzt die Möglichkeit eine Öffentliche Ansage vor der Namensansage abzuspielen. Dazu einfach die Datei "de_customer_public_name" in das Voicemail Verzeichnis legen.
*Es gibt jetzt die Möglichkeit eine Öffentliche Ansage vor der Nummernansage abzuspielen. Dazu einfach die Datei "de_customer_public_box" in das Voicemail Verzeichnis legen.

==== Neue Ansagen ====
Folgende Ansagedateien wurden erweitert:
; de_menu_voicebox_greetings_personal_2 : Um die aktuelle persönliche Ansage als Anrufbeantworter zu aktivieren, drücken sie vier
: Um die aktuelle persönliche Ansage ohne Anrufbeantworter funktion zu aktivieren, drücken sie fünf

; de_menu_voicebox_greetings_personal_3 : Um mehrere Ansagen zu aktivieren, wählen sie sechs.
:Um mehrere Ansagen zu deaktivieren, wählen sie sieben.
:Um in das Hauptmenü zurückzukehren, wählen Sie Stern.

; de_select_greeting : Bitte wählen Sie die gewünschte Ansagennummer zwischen eins und neun

; de_please_enter_the_boxnr : Bitte geben Sie ihre Voice Mail Nummer ein

; de_received_by_number : empfangen von Rufnummer

; de_aktiv_rec : Ihre Ansage wurde als Anrufbeantworter aktiviert

; de_aktiv_norec : Ihre Ansage wurde ohne Anrufbeantworterfunktion aktiviert

====Konfiguration====
Es wird eine funktionierende VoiceMail erwartet und dann müssen nur die Dateien aus dem Download ersetzt bzw. ergänzt werden.

==Known Problems==
Please tell us mailto:olaf.gruen@business-voice.de

== Related Articles ==
See [[Howto:Configure_the_innovaphone_Voicemail#Related_Articles]]

== Download ==
[[Media:VM_erweiterung_v2.zip]] 
[[Media:VM_erweiterung_v2_fr.zip]] 
[[Media:VM_erweiterung_V13_de.zip]] 
[[Image:Anleitung.png]] 



[[Category:Sample|{{PAGENAME}}]]

File:VM erweiterung v2.zip

2018-01-15T20:40:07Z

Olaf.gruen:

Howto:Voice Mail multiple announcements with and without possibility to leave a message

2018-01-15T20:38:02Z

Olaf.gruen: /* Download */

{{Template:3rd_Party_Input}}
==Applies To==
This information provides several enhancements to the standard Voice Mail script such as e.g. to provide multiple announcements.

==More Information==
=== English ===
Here you will find a customized voice mail version with several announcements as AB or as announcement only.

The following points have been enhanced:

* DECT integration
* Up to nine personal announcements per user, by default only one announcement is active.
* The possibility to use the announcements as pure announcements without leaving a message
* For new messages, the 3 must not be pressed from the main menu to query but it jumps there immediately
* When interrogating the messages, the number of the caller who has been transmitted is announced
* If there is no text on the voice mail, a variable "$ _basicnumber" can be passed with the root number in the script Example: http://192.168.1.10/webdav/vm-de/vm.xml?$_nopin=true&$_basicnumber=0714237508
* There is now the possibility to play a public announcement before the name announcement. Just put the file "de_customer_public_name" into the voicemail directory.
* It is now possible to play a public announcement before the number announcement. Simply put the file "de_customer_public_box" into the voicemail directory.

==== New Announcements ====
Announcements are unfortunately only available in German (see below).

==== Configuration ====
A working voicemail is expected and then only the files from the download need to be replaced.

=== German ===
Hier finden Sie eine angepasste Voice Mail Version mit mehreren Ansagen als AB oder als nur Ansage.

Folgende Punkte wurden angepasst:

* DECT Integration
* Bis zu neun persönliche Ansagen pro User, per default ist nur eine Ansage aktiv.
* Die möglichkeit die Ansagen auch als reine Ansagen zu verwenden ohne eine Nachricht zu hinterlassen
* Bei neuen Mitteilungen muss aus dem Hauptmenü die 3 zum Abfragen nicht gedrückt werden sondern es springt sofort dort hin
* Beim Abfragen der Nachrichten wird die Rufnummer des Anrufers die übermittelt wurde angesagt
* Wenn kein Text auf der Voice Mail ist kann eine Variable "$_basicnumber" mit der Stammrufnummer im Script übergeben werden Beispiel: http://192.168.1.10/webdav/vm-de/vm.xml?$_nopin=true&$_basicnumber=0714237508
*Es gibt jetzt die Möglichkeit eine Öffentliche Ansage vor der Namensansage abzuspielen. Dazu einfach die Datei "de_customer_public_name" in das Voicemail Verzeichnis legen.
*Es gibt jetzt die Möglichkeit eine Öffentliche Ansage vor der Nummernansage abzuspielen. Dazu einfach die Datei "de_customer_public_box" in das Voicemail Verzeichnis legen.

==== Neue Ansagen ====
Folgende Ansagedateien wurden erweitert:
; de_menu_voicebox_greetings_personal_2 : Um die aktuelle persönliche Ansage als Anrufbeantworter zu aktivieren, drücken sie vier
: Um die aktuelle persönliche Ansage ohne Anrufbeantworter funktion zu aktivieren, drücken sie fünf

; de_menu_voicebox_greetings_personal_3 : Um mehrere Ansagen zu aktivieren, wählen sie sechs.
:Um mehrere Ansagen zu deaktivieren, wählen sie sieben.
:Um in das Hauptmenü zurückzukehren, wählen Sie Stern.

; de_select_greeting : Bitte wählen Sie die gewünschte Ansagennummer zwischen eins und neun

; de_please_enter_the_boxnr : Bitte geben Sie ihre Voice Mail Nummer ein

; de_received_by_number : empfangen von Rufnummer

; de_aktiv_rec : Ihre Ansage wurde als Anrufbeantworter aktiviert

; de_aktiv_norec : Ihre Ansage wurde ohne Anrufbeantworterfunktion aktiviert

====Konfiguration====
Es wird eine funktionierende VoiceMail erwartet und dann müssen nur die Dateien aus dem Download ersetzt bzw. ergänzt werden.

==Known Problems==
Please tell us mailto:olaf.gruen@business-voice.de

== Related Articles ==
See [[Howto:Configure_the_innovaphone_Voicemail#Related_Articles]]

== Download ==
[[Media:VM_erweiterung_v2.zip]] 
[[Image:Anleitung.png]] 



[[Category:Sample|{{PAGENAME}}]]

Howto:Voice Mail multiple announcements with and without possibility to leave a message

2018-01-15T20:32:38Z

Olaf.gruen:

{{Template:3rd_Party_Input}}
==Applies To==
This information provides several enhancements to the standard Voice Mail script such as e.g. to provide multiple announcements.

==More Information==
=== English ===
Here you will find a customized voice mail version with several announcements as AB or as announcement only.

The following points have been enhanced:

* DECT integration
* Up to nine personal announcements per user, by default only one announcement is active.
* The possibility to use the announcements as pure announcements without leaving a message
* For new messages, the 3 must not be pressed from the main menu to query but it jumps there immediately
* When interrogating the messages, the number of the caller who has been transmitted is announced
* If there is no text on the voice mail, a variable "$ _basicnumber" can be passed with the root number in the script Example: http://192.168.1.10/webdav/vm-de/vm.xml?$_nopin=true&$_basicnumber=0714237508
* There is now the possibility to play a public announcement before the name announcement. Just put the file "de_customer_public_name" into the voicemail directory.
* It is now possible to play a public announcement before the number announcement. Simply put the file "de_customer_public_box" into the voicemail directory.

==== New Announcements ====
Announcements are unfortunately only available in German (see below).

==== Configuration ====
A working voicemail is expected and then only the files from the download need to be replaced.

=== German ===
Hier finden Sie eine angepasste Voice Mail Version mit mehreren Ansagen als AB oder als nur Ansage.

Folgende Punkte wurden angepasst:

* DECT Integration
* Bis zu neun persönliche Ansagen pro User, per default ist nur eine Ansage aktiv.
* Die möglichkeit die Ansagen auch als reine Ansagen zu verwenden ohne eine Nachricht zu hinterlassen
* Bei neuen Mitteilungen muss aus dem Hauptmenü die 3 zum Abfragen nicht gedrückt werden sondern es springt sofort dort hin
* Beim Abfragen der Nachrichten wird die Rufnummer des Anrufers die übermittelt wurde angesagt
* Wenn kein Text auf der Voice Mail ist kann eine Variable "$_basicnumber" mit der Stammrufnummer im Script übergeben werden Beispiel: http://192.168.1.10/webdav/vm-de/vm.xml?$_nopin=true&$_basicnumber=0714237508
*Es gibt jetzt die Möglichkeit eine Öffentliche Ansage vor der Namensansage abzuspielen. Dazu einfach die Datei "de_customer_public_name" in das Voicemail Verzeichnis legen.
*Es gibt jetzt die Möglichkeit eine Öffentliche Ansage vor der Nummernansage abzuspielen. Dazu einfach die Datei "de_customer_public_box" in das Voicemail Verzeichnis legen.

==== Neue Ansagen ====
Folgende Ansagedateien wurden erweitert:
; de_menu_voicebox_greetings_personal_2 : Um die aktuelle persönliche Ansage als Anrufbeantworter zu aktivieren, drücken sie vier
: Um die aktuelle persönliche Ansage ohne Anrufbeantworter funktion zu aktivieren, drücken sie fünf

; de_menu_voicebox_greetings_personal_3 : Um mehrere Ansagen zu aktivieren, wählen sie sechs.
:Um mehrere Ansagen zu deaktivieren, wählen sie sieben.
:Um in das Hauptmenü zurückzukehren, wählen Sie Stern.

; de_select_greeting : Bitte wählen Sie die gewünschte Ansagennummer zwischen eins und neun

; de_please_enter_the_boxnr : Bitte geben Sie ihre Voice Mail Nummer ein

; de_received_by_number : empfangen von Rufnummer

; de_aktiv_rec : Ihre Ansage wurde als Anrufbeantworter aktiviert

; de_aktiv_norec : Ihre Ansage wurde ohne Anrufbeantworterfunktion aktiviert

====Konfiguration====
Es wird eine funktionierende VoiceMail erwartet und dann müssen nur die Dateien aus dem Download ersetzt bzw. ergänzt werden.

==Known Problems==
Please tell us mailto:olaf.gruen@business-voice.de

== Related Articles ==
See [[Howto:Configure_the_innovaphone_Voicemail#Related_Articles]]

== Download ==
[[Media:VM_erweiterung.zip]] 
[[Image:Anleitung.png]] 



[[Category:Sample|{{PAGENAME}}]]

File:Anleitung.png

2018-01-15T20:30:01Z

Olaf.gruen:

Howto:Voice Mail multiple announcements with and without possibility to leave a message

2018-01-15T20:28:01Z

Olaf.gruen:

{{Template:3rd_Party_Input}}
==Applies To==
This information provides several enhancements to the standard Voice Mail script such as e.g. to provide multiple announcements.

==More Information==
=== English ===
Here you will find a customized voice mail version with several announcements as AB or as announcement only.

The following points have been enhanced:

* DECT integration
* Up to nine personal announcements per user, by default only one announcement is active.
* The possibility to use the announcements as pure announcements without leaving a message
* For new messages, the 3 must not be pressed from the main menu to query but it jumps there immediately
* When interrogating the messages, the number of the caller who has been transmitted is announced
* If there is no text on the voice mail, a variable "$ _basicnumber" can be passed with the root number in the script Example: http://192.168.1.10/webdav/vm-de/vm.xml?$_nopin=true&$_basicnumber=0714237508
* There is now the possibility to play a public announcement before the name announcement. Just put the file "de_customer_public_name" into the voicemail directory.
* It is now possible to play a public announcement before the number announcement. Simply put the file "de_customer_public_box" into the voicemail directory.

==== New Announcements ====
Announcements are unfortunately only available in German (see below).

==== Configuration ====
A working voicemail is expected and then only the files from the download need to be replaced.

=== German ===
Hier finden Sie eine angepasste Voice Mail Version mit mehreren Ansagen als AB oder als nur Ansage.

Folgende Punkte wurden angepasst:

* DECT Integration
* Bis zu neun persönliche Ansagen pro User, per default ist nur eine Ansage aktiv.
* Die möglichkeit die Ansagen auch als reine Ansagen zu verwenden ohne eine Nachricht zu hinterlassen
* Bei neuen Mitteilungen muss aus dem Hauptmenü die 3 zum Abfragen nicht gedrückt werden sondern es springt sofort dort hin
* Beim Abfragen der Nachrichten wird die Rufnummer des Anrufers die übermittelt wurde angesagt
* Wenn kein Text auf der Voice Mail ist kann eine Variable "$_basicnumber" mit der Stammrufnummer im Script übergeben werden Beispiel: http://192.168.1.10/webdav/vm-de/vm.xml?$_nopin=true&$_basicnumber=0714237508
*Es gibt jetzt die Möglichkeit eine Öffentliche Ansage vor der Namensansage abzuspielen. Dazu einfach die Datei "de_customer_public_name" in das Voicemail Verzeichnis legen.
*Es gibt jetzt die Möglichkeit eine Öffentliche Ansage vor der Nummernansage abzuspielen. Dazu einfach die Datei "de_customer_public_box" in das Voicemail Verzeichnis legen.

==== Neue Ansagen ====
Folgende Ansagedateien wurden erweitert:
; de_menu_voicebox_greetings_personal_2 : Um die aktuelle persönliche Ansage als Anrufbeantworter zu aktivieren, drücken sie vier
: Um die aktuelle persönliche Ansage ohne Anrufbeantworter funktion zu aktivieren, drücken sie fünf

; de_menu_voicebox_greetings_personal_3 : Um mehrere Ansagen zu aktivieren, wählen sie sechs.
:Um mehrere Ansagen zu deaktivieren, wählen sie sieben.
:Um in das Hauptmenü zurückzukehren, wählen Sie Stern.

; de_select_greeting : Bitte wählen Sie die gewünschte Ansagennummer zwischen eins und neun

; de_please_enter_the_boxnr : Bitte geben Sie ihre Voice Mail Nummer ein

; de_received_by_number : empfangen von Rufnummer

; de_aktiv_rec : Ihre Ansage wurde als Anrufbeantworter aktiviert

; de_aktiv_norec : Ihre Ansage wurde ohne Anrufbeantworterfunktion aktiviert

====Konfiguration====
Es wird eine funktionierende VoiceMail erwartet und dann müssen nur die Dateien aus dem Download ersetzt bzw. ergänzt werden.

==Known Problems==
Please tell us mailto:olaf.gruen@business-voice.de

== Related Articles ==
See [[Howto:Configure_the_innovaphone_Voicemail#Related_Articles]]

== Download ==
[[Download:VM_erweiterung.zip]] 
[[Anleitung:Anleitung.png]] 



[[Category:Sample|{{PAGENAME}}]]

Howto:Does innovaphone voicemail support multiple announcements?

2018-01-03T20:15:32Z

Olaf.gruen:

The innovaphone voicemail is implemented as "innovaphone voice script". This script is readable and available in the VM installation, installed by "innovaphone-voicemail-install.exe".

Per default only one announcement is implemented. However, as an iCE you are able and allowed to adjust the voice script. This would allow you to support multiple announcements. Assign the seperate announcement for example via dtmf-tones to a user. Check related articles for more information.

==Related Articles==

[[Howto:Voice_Mail_multiple_announcements_with_and_without_possibility_to_leave_a_message]]

[[Howto:Deploy A Custom Personal Announcement For the innovaphone Voicemail]]

[[Howto:Getting started with your own PBX voicemail script]]

[[Category:Faq|{{PAGENAME}}]]

Howto:Voice Mail multiple announcements with and without possibility to leave a message

2018-01-03T20:12:18Z

Olaf.gruen:

==Applies To==
This information applies to the Voice Mail


Anrufbeantworter mit mehreren Ansagen; voice mail with several announcements

==More Information==
Hier finden Sie eine angepasste Voice Mail Version mit mehreren Ansagen als AB oder als nur Ansage. 
folgende Punkte wurden angepasst: 

- DECT Integration 
- Bis zu neun persönliche Ansagen pro User 
- Die möglichkeit die Ansagen auch als reine Ansagen zu verwenden ohne eine Nachricht zu hinterlassen. 
- Bei neuen Mitteilungen muss aus dem Hauptmenü die 3 zum Abfragen nicht gedrückt werden sondern es springt sofort dort hin. 
- Beim Abfragen der Nachrichten wird die Rufnummer des Anrufers die übermittelt wurde angesagt. 

folgende Ansagen wurden erweitert: 
Dateiname: de_menu_voicebox_greetings_personal_2 
Um die aktuelle persönliche Ansage als Anrufbeantworter zu aktivieren, drücken sie vier. 
Um die aktuelle persönliche Ansage ohne Anrufbeantworter funktion zu aktivieren, drücken sie fünf. 

Dateiname: de_select_greeting 
Bitte wählen Sie die gewünschte Ansagennummer zwischen eins und neun. 

Dateiname: de_please_enter_the_boxnr 
Bitte geben Sie ihre Voice Mail Nummer ein. 

Dateiname: de_received_by_number 
empfangen von Rufnummer. 

Dateiname: de_aktiv_rec 
Ihre Ansage wurde als Anrufbeantworter aktiviert. 

Dateiname: de_aktiv_norec 
Ihre Ansage wurde ohne Anrufbeantworterfunktion aktiviert. 

Here you will find a customized voice mail version with several announcements as AB or as announcement only. 
The following points have been adjusted: 

- DECT integration 
- Up to nine personal announcements per user 
- The possibility to use the announcements as pure announcements without leaving a message. 
- For new messages, the 3 must not be pressed from the main menu to query but it jumps there immediately. 
- When interrogating the messages, the number of the caller who has been transmitted is announced. 

Announcements are unfortunately only available in German 

===Configuration===
Es wird eine funktionierende VoiceMail erwartet und dann müssen nur die Dateien aus dem Download ersetzt bzw. ergänzt werden. 
A working voicemail is expected and then only the files from the download need to be replaced. 

===Known Problems===
Please tell us mailto:olaf.gruen@business-voice.de

== Related Articles ==

===Voicemail Installation===

* [[Howto:Configure_the_innovaphone_Voicemail]]
* [[Howto:How to setup an V6 IP Phone for innovaphone voicemail usage]]
* [[Howto:Send Email MWI Notification From The innovaphone Voicemail]]
* [[Howto:Quick Reference For innovaphone Voicemail]]
* [[Howto:Forward your Mobile's Mailbox to your innovaphone Voicemail]]

===Voicemail on Compact Flash===

* [[Howto:General information for compact flash cards]]
* [[Howto:Installing the voicemail/music on hold on a compact flash card]]

===Voicemail Customising===

* [[Howto:Deploy A Custom Personal Announcement For the innovaphone Voicemail]]
*[[Howto:Does innovaphone voicemail support multiple announcements?]]
* [[Howto:How To Send Additional MWIs within a PBX]]
*[[Howto:Send Email from the innovaphone Voicemail without saving data on the CF]]
*[[Howto:Localize Voice Mail Messages]]

===Voicemail Scripting===

*[[Howto:Implement a simple caller notification]]
*[[Howto:Getting started with your own PBX voicemail script]]
*[[Howto:Debug_your_own_PBX_voicemail_script]]
*[[Howto:A Simple Recording Solution On-Top of The innovaphone Voicemail]]
*[[Howto:Voicemail Scripting And Projektcode, PIN, Auth Code]]
*[[Howto:Simple ACD with Voicemail XML Script]]
*[[Howto:Control Call Forward with Voicemail XML Script]]
*[[Howto:Using the Voicemail object as a post call review]]

== Download ==
[[Media:VM_erweiterung.zip]] 
The voicemail product can currently be found on the [http://download.innovaphone.com/ice/6.00/#apps apps section] of the innovaphone download site. This product is suitable for PBX firmware ''versions 6 and up''.



[[Category:Sample|{{PAGENAME}}]]

Howto:Voice Mail multiple announcements with and without possibility to leave a message

2018-01-03T20:10:00Z

Olaf.gruen:

==Applies To==
This information applies to the Voice Mail


Anrufbeantworter mit mehreren Ansagen; voice mail with several announcements

==More Information==
Hier finden Sie eine angepasste Voice Mail Version mit mehreren Ansagen als AB oder als nur Ansage. 
folgende Punkte wurden angepasst: 

- DECT Integration 
- Bis zu neun persönliche Ansagen pro User 
- Die möglichkeit die Ansagen auch als reine Ansagen zu verwenden ohne eine Nachricht zu hinterlassen. 
- Bei neuen Mitteilungen muss aus dem Hauptmenü die 3 zum Abfragen nicht gedrückt werden sondern es springt sofort dort hin. 
- Beim Abfragen der Nachrichten wird die Rufnummer des Anrufers die übermittelt wurde angesagt. 

folgende Ansagen wurden erweitert: 
Dateiname: de_menu_voicebox_greetings_personal_2 
Um die aktuelle persönliche Ansage als Anrufbeantworter zu aktivieren, drücken sie vier. 
Um die aktuelle persönliche Ansage ohne Anrufbeantworter funktion zu aktivieren, drücken sie fünf. 

Dateiname: de_select_greeting 
Bitte wählen Sie die gewünschte Ansagennummer zwischen eins und neun. 

Dateiname: de_please_enter_the_boxnr 
Bitte geben Sie ihre Voice Mail Nummer ein. 

Dateiname: de_received_by_number 
empfangen von Rufnummer. 

Dateiname: de_aktiv_rec 
Ihre Ansage wurde als Anrufbeantworter aktiviert. 

Dateiname: de_aktiv_norec 
Ihre Ansage wurde ohne Anrufbeantworterfunktion aktiviert. 

Here you will find a customized voice mail version with several announcements as AB or as announcement only. 
The following points have been adjusted: 

- DECT integration 
- Up to nine personal announcements per user 
- The possibility to use the announcements as pure announcements without leaving a message. 
- For new messages, the 3 must not be pressed from the main menu to query but it jumps there immediately. 
- When interrogating the messages, the number of the caller who has been transmitted is announced. 

Announcements are unfortunately only available in German 

===Configuration===
Es wird eine funktionierende VoiceMail erwartet und dann müssen nur die Dateien aus dem Download ersetzt bzw. ergänzt werden. 
A working voicemail is expected and then only the files from the download need to be replaced. 

===Known Problems===
Please tell us mailto:olaf.gruen@business-voice.de

===Download===
[[Media:VM_erweiterung.zip]]

== Related Articles ==

===Voicemail Installation===

* [[Howto:Configure_the_innovaphone_Voicemail]]
* [[Howto:How to setup an V6 IP Phone for innovaphone voicemail usage]]
* [[Howto:Send Email MWI Notification From The innovaphone Voicemail]]
* [[Howto:Quick Reference For innovaphone Voicemail]]
* [[Howto:Forward your Mobile's Mailbox to your innovaphone Voicemail]]

===Voicemail on Compact Flash===

* [[Howto:General information for compact flash cards]]
* [[Howto:Installing the voicemail/music on hold on a compact flash card]]

===Voicemail Customising===

* [[Howto:Deploy A Custom Personal Announcement For the innovaphone Voicemail]]
*[[Howto:Does innovaphone voicemail support multiple announcements?]]
* [[Howto:How To Send Additional MWIs within a PBX]]
*[[Howto:Send Email from the innovaphone Voicemail without saving data on the CF]]
*[[Howto:Localize Voice Mail Messages]]

===Voicemail Scripting===

*[[Howto:Implement a simple caller notification]]
*[[Howto:Getting started with your own PBX voicemail script]]
*[[Howto:Debug_your_own_PBX_voicemail_script]]
*[[Howto:A Simple Recording Solution On-Top of The innovaphone Voicemail]]
*[[Howto:Voicemail Scripting And Projektcode, PIN, Auth Code]]
*[[Howto:Simple ACD with Voicemail XML Script]]
*[[Howto:Control Call Forward with Voicemail XML Script]]
*[[Howto:Using the Voicemail object as a post call review]]

== Download ==
The voicemail product can currently be found on the [http://download.innovaphone.com/ice/6.00/#apps apps section] of the innovaphone download site. This product is suitable for PBX firmware ''versions 6 and up''.



[[Category:Sample|{{PAGENAME}}]]

Howto:Configure the innovaphone Voicemail

2018-01-03T20:01:55Z

Olaf.gruen: /* Voicemail Scripting */

The innovaphone voicemail (VM) is implemented as a PBX object.
An answering machine can be assigned to each PBX user.
The VM is script-driven and controlled by means of DTMF touchtones.
It features a built-in WebDAV client, enabling the VM to communicate to an external WebDAV server, which serves as the mass-storage for audio files, script files and user-directories.
The VM script and pre-recorded audio files are subject to be provided by innovaphone.
Message Waiting Indication (MWI) is supported.



==Applies To==
This information applies to

* innovaphone PBX, V6 and Higher

==More Information==

===System Requirements===
Voicemail license: The innovaphone voicemail requires licensing. The number of acquired voicemail licenses must be equal or greater than the number of PBX basic licenses.

WebDAV server, e.g.: Apache 2.x, IIS W2K, IIS W3K, or with V6 sr1 the compat flash drive (no external WebDAV server needed)

Innovaphone will provide you with an XML script, that represents the actual voicemail. In addition you will get a set of files with *.g711a, *.g711u and *.g729 extensions. These files contain the audio snippets and the menu prompts, that the voicemail requires.

==Installation, WebDAV==
A few preconditions are assumed as basis for the following few installation and configuration steps:

* The number of the VM object is 66.

* The number of a sample user test is 49.

* The IP address of the WebDAV server is 192.168.0.5.

* The root directory, that contains the VM script and the pre-recorded audio files is c:\Inetpub\webdav\vm\en which corresponds to the URL http://192.168.0.5/webdav/vm/.

* The file name of the voicemail XML script is vm.xml.

===Creating the Voicemail Object===
Proceed to Administration/PBX/Objects.
*Select Voicemail from the drop-down list and click on new.
*Enter Long Name, Name.
*Enter 66 as Number.
*Enter the Script URL as http://192.168.0.5/webdav/vm/vm.xml.
**'''Note:'''Meanwhile it is recommended to enter it as: http://192.168.0.5/webdav/vm/vm.xml?$_pbxfwd=true (see [[#URL Query String Variables]])

===Distributing the Voicemail Script and Pre-Recorded Audio Files===
The download section offers ZIP files and a Windows installation program. See [[#Download]] for how to find the download site.
* ZIP files
**Download the ZIP file for the language your are interested in (e.g. ''vm-de'', ''vm-en'', ...) from the ''apps'' package on the [http://download.innovaphone.com innovaphone download area].
**Un-ZIP the file. This step creates a language specific sub-directory that may be copied onto the CF-card.
* Windows installation program
**Download the installation program for the ''innovaphone voicemail'' from the [http://download.innovaphone.com innovaphone download area].
**Start the installer program (innovaphone-voicemail-install.exe).
**The installer will be asking for a target directory. Enter ''c:\Inetpub\webdav\vm\''. Now, the installer will copy all of the localized voicemail files into language specific sub-directories. The english files will remain under the absolute path ''c:\Inetpub\webdav\vm\en\''.

===Configuration===
Please note, that a user's VM number is the number of the VM object, that you assigned here, plus the user's number.

Example: If a user has the number 49 and the number of the VM object is 66, then the user's corresponding VM number will be 6649.

===IP Phone Configuration===
====V6, SR1: Recommended Configuration====
A user may wish to manually activate or deactivate a CFU diversion to his VM.
* Browse to the IP phone of the user 49:test:
* Proceed to ''Configuration/RegistrationX/Function Keys''.
* Select a free function key, choose ''Call Forwarding'' and click on ''new''.
* A new window will open. Enter ''AM-on'' under ''Idle State/Text''.
* Enter AM-off under ''Active State [1]/Text''.
* Enter ''6649'' into ''Active State [1]/Text/Always/Number''.
* Click on ''OK''.

An additional function key is required to present the MWI and to quick-dial the VM:
* Proceed to ''Configuration/RegistrationX/Function Keys''.
* Select a free function key, choose ''Message Waiting'' and click on new.
* A new window will open. Enter ''AM'' under ''Idle State/Text''.
* Select the ''letter'' icon under ''Active State/Icon''.
* If you desire, then choose ''LED/blink''.
* Enter ''6649'' into ''Message Center Account/Number''.
* Click on ''OK''.

====V6, SR2: Recommended Configuration====
The SR2 configuration adapts to mass-deployment requirements, in such that the set of required configuration parameters can be distributed identically among all affected phones.

A user may wish to manually activate or deactivate a CFU diversion to his VM.
* Browse to the IP phone of the user 49:test:
* Proceed to ''Configuration/RegistrationX/Function Keys''.
* Select a free function key, choose ''Call Forwarding'' and click on ''new''.
* A new window will open. Enter ''AM-on'' under ''Idle State/Text''.
* Enter ''AM-off'' under ''Active State [1]/Text''.
* Enter ''66'' into ''Active State [1]/Text/Always/Number''.
* Click on ''OK''.

An additional function key is required to present the MWI and to quick-dial the VM:
* Proceed to ''Configuration/RegistrationX/Function Keys''.
* Select a free function key, choose ''Message Waiting'' and click on new.
* A new window will open. Enter ''AM'' under ''Idle State/Text''.
* Select the letter ''icon'' under ''Active State/Icon''.
* If you desire, then choose ''LED/blink''.
* Enter ''66'' into ''Message Center Account/Number''.
* Activate the ''Append Own Number'' checkmark.
* Click on ''OK''.

====Deploying the MWI Function Key By An Update Script====
From on V6,SR2 the MWI key configuration can be designed to be applicable for all phones. The following excerpt shows how the resulting configuration line would look alike for our example.

mod cmd PHONE USER-UI/0 fkey-edit /id 0 /fkey_id 0 /fkey_type mwi /label mwi-off /icon letter /mwi.label mwi-on /mwi.icon letter-black /mwi.led blink /mwi.e164 66 /mwi.ext on /op OK

* ''/mwi.e164 66'' defines the MC number ''66''
* ''/mwi.ext on'' activates the ''Append Own Number'' checkmark

===Webserver Aspects===
WebDAV in Common: As stated above, WebDAV is required for the VM to work.

What is WebDAV? In its long form it reads "Web-based Distributed Authoring And Versioning" and is specified in RFC2518.
Technically is WebDAV a set of protocol extensions to the HTTP protocol.
These extensions allow for some file i/o operations,that aren't covered by HTTP:
*Renaming, moving, copying a file file.
*Properties: That is, information retrieval about a certain file. E.g. the file creation time.

===Webserver Authentication===
If HTTP Authentication is required, configure a triple of ''URL,User,Password'' underneath ''Configuration/General/HTTP-Client''.

In our example ''http://192.168.0.5/webdav/'' may be entered as ''URL''. Every URL that head-matches this URL and requires authentication will be authenticated with the user,password provided here.

===Apache Webserver 2.x===
The Apache supports WebDAV from on version 2.0 natively.

However, WebDAV must be enabled to be run. Please find the respective documentation page at apache.org under http://httpd.apache.org/docs/2.0/mod/mod_dav.html .

Test Environment: Our test environment was a RedHat Linux 8.x.
The configuration file for httpd resides under /etc/httpd/conf/httpd.conf .
The voicemail is located underneath /var/www/webdav/vm/.

Open httpd.conf with a text editor.
*Ensure the modules required for WebDAV are being loaded
<code apache>
LoadModule dav_module modules/mod_dav.so
LoadModule dav_fs_module modules/mod_dav_fs.so
</code>

*Ensure, that WebDAV is enabled and that an alias is being created for webdav
<code apache>
Dav On
Alias /webdav "/var/www/webdav"
</code>

*In our test environment we didn't restrict access to the webdav directory
<code apache>
Options Indexes MultiViews
Allow from all
</code>

An important aspect is the fact, that we had to apply chmod -R 766 to the /var/www/webdav directory. chmod -R 666 didn't suffice.

Without doing so, i.e. granting the read-/write-/execute-access, we received Forbidden responses when e.g. trying to read the filenames within a directory.

A potential delay source can be reverse DNS lookups. A webserver is trying to retrieve a DNS name for every source address it receives requests from. The drawback is, that every HTTP request is being delayed by the amount of time it takes to complete the reverse DNS lookup.

Within httpd.conf we therefore wrote ''HostNameLookups Off'', in order to avoid DNS requests for logging purposes.

Please note further that access restrictions with DNS names, instead of IP addresses, will
bypass this setting, i.e. will make the ''HostNameLookups Off'' -setting ineffective.

===Microsoft Internet Information Server (IIS), W2K===
As a testbed an IIS 5.0 was utilized on a Windows 2000 server. By default WebDAV is already enabled within IIS 5.0. However, no data is published.

*To publish data simply.
Create a new virtual directory webdav within the default website by means of the IIS Admin. Allow read, write and browse operations being executed on that directory and underneath.
Use the Windows Explorer to modify the security settings of the directory (and underneath) and set it to full access for everyone (It is left up to the Windows experts how to restrict this further).

===Microsoft Internet Information Server (IIS6), W2003 ===
In contrast to Windows 2000 Server, Windows Server 2003 does not come with WebDAV being already enabled. In addition File extensions with *.g711a, *.g711u and *.g729 must be configured as a new Mime-Type. You must enable WebDAV from within the IIS Admin first. Files with the extension *.g711a, *.g711u and *.g729 will not be returned.

*You must add *.g711a, *.g711u *.g729 as a Mime-Type, otherwise the audio files won't be accessible.
Pls. see: MS KB article Q326965 http://support.microsoft.com/kb/326965/en-us ,respectively http://support.microsoft.com/kb/326965/de-de for how to do this.

Browse to http://192.168.0.5/webdav/vm/ and try to download a g711a-file and a g729-file from within your browser. This step will prove, that the Mime-Types were successfully added.

'''Note:''' After the new Mime-Types were added an IIS6 restart seemed to be a MUST.

===Microsoft Internet Information server (IIS7)===
Two possibilities for authentication are available.

====HTTPS With Basic Authentication====
IIS7 does NOT support HTTP ''Basic Authentication'' without HTTPS/TLS. Therefore it is mandatory to run WebDAV towards the IIS7 on HTTPS and not on HTTP.
*Within the Voicemail object a "<nowiki>https://..</nowiki>"-URL must be configured.
*Under ''General/HTTP/Client'' a user/password tupel must be configured for the "<nowiki>https://..</nowiki>"-URL.
*Within the IIS Admin it must be ensured that ''Basic Authentication'' is allowed.
*Try calling the voicemail object. The request for the voicemail script is going to fail.
*Watch out for a rejected certificate under ''General/Certificates'' and trust that certificate.
*Try calling again the voicemail object. This time the request for the voicemail script should be succeeding.

====HTTP With Digest Authentication====
{{FIXME|reason="Information is vague. Practical confirmation needed. Detailing needed."}}
A user account must be configured within the Active Directory to allow it's password be cached. This is simply because the digest authentication needs to derive a challenge value from a password. That user account/password tupel must in turn be utilized for the innovaphone HTTP client.

We have had reports that digest authentication does not work with some IIS7 servers. Evaluation has shown that these servers do require <code>MD5-sess</code> instead of <code>MD5</code> as endpoint authentication type.

Microsoft states ''For security reasons, Windows-based digest authentication only supports MD5-sess encryption over domain controllers that are running under Windows Server 2003.'' [http://technet.microsoft.com/en-us/library/ms191264.aspx]. This suggests that authenticated HTTP access from an innovaphone box to an IIS7 using a domain account may not work at all as long as we do not support MD5-sess (which we don't do as of this writing (January 2012)). A possible fix may be to use a local server account (although this has not been tested).

===Microsoft Internet Information server (IIS7.5)===
Despite an allegedly configured server role ''WebDAV Publishing'' a WebDAV-connect wasn't possible until adding a ''WebDAV Authoring Rule'' by means of the IIS Admin.
*'''Access for''' Entire Content
*'''Grant Conten Access For''' All Users
*'''Rights''' Read, Source, Write

Before administrating this step a ''PROPFIND'' was always honored by a ''405/Method Not Allowed''.

===innovaphone own WebDav Server (Compact flash card slot)===
Please see [[#Installation, CompactFlash Card|Installation, CompactFlash Card]] below.

===Testing WebDAV Access===
From within the Windows Explorer go to Tools/Map Network Drive.
*Select Web folder or FTP site.
*Enter the URL http://192.168.0.5/webdav/ and proceed.

Now you may test whether you can read files, write files, delete files, create directories.

===User-Related Files And Directories===
Our sample user has the number 49 and the name test. When this user calls his box 6649 for the first time, the VM will create a directory for him and underneath a pair of additional directories. The new directories for the user test are:

*…/webdav/vm/test/. New voicemails will be copied here.
*…/webdav/vm/test/personal. The personal greeting message resides here.
*…/webdav/vm/test/store. When a message is stored, it is copied into this location.

If the directory creation fails, the call to the VM will be forcedly disconnected.

===PIN Administration===
Initially, there is a default PIN active. When being asked for a PIN, enter 8765.

The PIN can be changed by means of menu option 4.

The PIN can be reset administratively to the default by just deleting ''.../personal/pin.txt'' within a user's directory.

You should '''change the default PIN''' to a different value before installing the Voice Mail. This is done with a text editor in the ''vm.xml'' script. Change the value <code>8765</code> in function ''CheckPin'' and function ''EnterPin''.

===URL Query String Variables===

URL Query String Variables are generally passed on to a script.

The following variables control the script's behaviour and may be applied within the configured script-URL alike: http://192.168.0.5/webdav/vm/vm.xml?$_nopin=true.

Multiple variables can be combined by an ampersand (&) alike: http://192.168.0.5/webdav/vm/vm.xml?$_nopin=true&$_pbxcoder=g711a.

* $_nopin. Controls, whether a PIN must be entered.
**true: Voicemail owner doesn't need to enter a PIN when calling from his extension.
**false (default): A PIN must be entered
(Note: A PIN must always be entered when calling from "foreign" extensions)

* $_initdelay: Controls, whether an initial silence prompt is going to be played to a caller. From on script version ['''vm.xml 60096'''].
** 0(default): No silence prompt will be played.
** a value greater than 0: A silence prompt of ''N'' seconds is going to be played. For hosting scenarios the recommended value is '1'.

* $_pbxcoder. Allows to restrain the offered coder list, when executing <pbx-prompt> for files with "*.$coder" extensions.
** The internal default is: $_pbxcoder=g729,g711a,g711u,g723

* $_pbxfwd
** true: diversions will be executed on <pbx-fwd>
** false (default): diversions won't be executed on <pbx-fwd>

* $_pbxmwidir. Allows to configure a parent directory for all user sub-directories and for all MWI operations. As default there is no such directory active.

* $_pbxremhold
** true (default): Rules whether caller will be sent a REMOTE-HOLD while executing <pbx-fwd>.
** false: No REMOTE-HOLD is sent

* $_noctl (from on v8hotfix8)
**true: Control-calls (calls without media) will be rejected
**false (default): no rejection

* $_divconn (from on v9hotfix17)
**true: Auto-Connect for calls being recognized as diverted or transferred calls
***Note: Until V11r1sr2 the former default was ''true''
**false(default): No automated connection for diverted/transferred calls.
'''Note:''' It is recommended to configure '''$_divconn=false''' in scenarios with remote media streaming(via an active registration at the VM object).

* $_trace, decimal number: Controls verbosity of tracing outputs. The following values can be added. Everything can be traced by simply entering 255 (i.e. ''$_trace=255'').
** 1: errors, 2: interpreter, 4: parsing, 8: code, 16: store operations, 32: http operations (during <exec>), 64: <debug> statements, 128: webmedia

*$_leg2tweak (from on v9hotfix21) controls <pbx-getcallinfo out-leg2=".."/>
**true(default): set leg2 to <ext-nr> from <vm-nr>+<ext-nr>
**false: set leg2 according to received divertingInfoLeg2 facility

*$_trailhash (from on v9hotfix21) controls <pbx-getcallinfo out-cdpn=".."/>
**true: pass trailing (en-bloc) '#' into cdpn
**false(default): don't pass trailing (en-bloc) '#' into cdpn

* $_pbxfwdrel controls <pbx-fwd> (from on v10sr5)
**conn: release all interpreter resources after a successful connect. No further scripting affects the call.
**imm: release all interpreter resources immediately on the execution of the <pbx-fwd> statement. No further scripting affects the call.
**false(default): No tweaks apply. The script interpreter remains active.

*$app activates settings, necessary for the App Platform's Voicemail App (v13r1 and later only)
**on: Activate internal settings for the Voicemail App (only use this setting if the voicemail runs on the new App Platform)
**off(default): No tweaks apply.

==Installation, CompactFlash Card==
Instead of using a WebDAV server you may want to use the local CompactFlash card as mass storage device. This section outlines how this can be accomplished.
=== Installing the Voicemail on a CompactFlash Card ===
Please see the article [[Howto:Installing the voicemail/music on hold on a compact flash card|Howto:Installing the voicemail on a compact flash card]].

The aforementioned configuration scenario, within the above chapter: [[#Installation, WebDAV|Installation, WebDav]], does also apply for an installation on a CompactFlash card. Please, refer to that chapter if you look for informations on how to generally configure a basic voicemail scenario, including the affected ip phone configuration.

==Advanced Configuration==
=== Maximum Message Length ===
By default, voicemail messages are limited to 50 seconds each.
To change the maximum length (e.g. to 5 minutes), you have to change the following code line

<pbx-record url="$vm" sec="50"/>

to

<pbx-record url="$vm" sec="300"/>

=== Change Filename of the Recorded Messages of Voicemail ===

By default the vm.xml records the voice messages in the CF at UserBox with an Unique Name, type of GUID + Extension and this is also what is send to the user email when we set that option. Example : 2110d5f4e909d311baab0090332901b6-202.wav

We can change this filename format by editing the vm.xml approx. line 63:

replace

<store-getnew root="$sub" out-url="$vm"/>
<lib-strcat string="$vm" string2="-" out-string="$vm" />
<lib-strcat string="$vm" string2="$cgpn" out-string="$vm" />
<lib-strcat string="$vm" string2=".g711a" out-string="$vm" />

with

<store-getstat root="" name="NULL" out-wday="$wday" out-mday="$mday" out-mon="$mon" out-year="$year" out-hour="$hour" out-min="$min"/>
<store-get root="$sub" name="Date_" out-url="$vm"/>
<lib-strcat string="$vm" string2="$year" out-string="$vm" />
<lib-strcat string="$vm" string2="_" out-string="$vm" />
<lib-strcat string="$vm" string2="$mon" out-string="$vm" />
<lib-strcat string="$vm" string2="_" out-string="$vm" />
<lib-strcat string="$vm" string2="$mday" out-string="$vm" />
<lib-strcat string="$vm" string2="_time_" out-string="$vm" />
<lib-strcat string="$vm" string2="$hour" out-string="$vm" />
<lib-strcat string="$vm" string2="_" out-string="$vm" />
<lib-strcat string="$vm" string2="$min" out-string="$vm" />
<lib-strcat string="$vm" string2="_number-" out-string="$vm" />
<lib-strcat string="$vm" string2="$cgpn" out-string="$vm" />
<lib-strcat string="$vm" string2=".g711a" out-string="$vm" />

Doing this will obtain a filename with Date, Hour, Number and CGPN.

===Leave Message to the VoiceMail Box of the original called User===
By default the VoiceMail stores the voice message to the Mailbox of the Object performing diversion to the VoiceMail. E.g. if "User A" creates a call forward to the VoiceMail, the Mailbox is used to store the message is from "User A". In case "User A" creates a call forward to a Waiting Queue or Call Broadcast, and than from Call Broadcast Group to the VoiceMail, the message will be stored in the Mailbox of the Call Broadcast Group.

To change this behaviour and to store the Message always to the Mailbox of the originally called User, change the vm.xml as following:

search the line:

<code xml>
<pbx-getcallinfo out-cgpn="$cgpn" out-cdpn="$cdpn" out-leg2="$leg2"/>
</code>

and replace them with the following

<code xml>
<pbx-getcallinfo out-cgpn="$cgpn" out-cdpn="$cdpn" out-leg2="$leg2" out-leg2-orig="$leg3"/>
</code>

add the following code after the line

<code xml>
<switch var="$leg3">
<case not-equal="">
<assign out="$leg2" value="$leg3"/>
<assign out="$_pbxcdpn" value="$leg3"/>
</case>
</switch>
</code>

===Sending of additional MWIs===
* [[Howto:How To Send Additional MWIs within a PBX|How To Send Additional MWIs within a PBX]]
The article deals with the question how a single voicemail box can be shared among a few users.
===Custom Personal Announcement===
* [[Howto:Deploy A Custom Personal Announcement For the innovaphone Voicemail|Deploy A Custom Personal Announcement For the innovaphone Voicemail]]
Explains where to copy an externally generated personal announcement file.
===A Simple Recording Solution On-Top of The innovaphone Voicemail===
* [[Howto:A Simple Recording Solution On-Top of The innovaphone Voicemail|A Simple Recording Solution On-Top of The innovaphone Voicemail]]
This article explains how a simple recording solution could be set up on-top of an innovaphone Voicemail.
===Send Email MWI Notification From The innovaphone Voicemail===
*[[Howto:Send Email MWI Notification From The innovaphone Voicemail|Send Email MWI Notification From The innovaphone Voicemail]]
This functionality is available from on SR2 and allows to send MWI notifications by email.

==Quick Reference For innovaphone Voicemail==
* [[Howto:Quick Reference For innovaphone Voicemail|Quick Reference For innovaphone Voicemail]]
The article outlines the menu structure and provides a few operational hints from a user's perspective.

==Known Problems==
The VM makes use of V6’s media negotiation capabilities.
This is why V5 endpoints are not supported.

*[[Support:Voicemail Calls Hanging Around In PBX Call Monitor|Support:Voicemail Calls Hanging Around In PBX Call Monitor]]
*[[Support:Voicemail: Voicebox Not Configurable With "Send Number" set|Support: Voicemail: Voicebox Not Configurable With "Send Number" set]]
* When the voicebox is created upon the first call to the users voicemail, you must not have the ''Send Number'' property configured in the calling user object. Otherwise, the voicebox will be created for the wrong number
* [[Support:Voicemail Fails With "Missing Voicemail License!"|Support:Voicemail Fails With "Missing Voicemail License!"]]
*[[Support:Voicemail Fails With "Authentication Required"|Support:Voicemail Fails With "Authentication Required"]]
*[[Support:Webdav_Access_Slow_From_Windows_7_/_Vista|Support:Webdav Access Slow From Windows 7 /Vista]]
* You can not have a voice mailbox for users that have a slash (<code>/</code>) in the ''Long Name''. For such user, when calling the voice mail, a spoken error message ''an error occured'' is heard
** de: ''es ist leider ein Fehler aufgetreten''
* If the voicemail URL is a webdav server on a LinuxAP, the dns domain name of the URL must be typed in lower cases, otherwise changes to the welcome and personal message (name_greetings and personal_greetings) won't be correctly saved.

== Related Articles ==

===Voicemail Installation===

* [[Howto:How to setup an V6 IP Phone for innovaphone voicemail usage]]
* [[Howto:Send Email MWI Notification From The innovaphone Voicemail]]
* [[Howto:Quick Reference For innovaphone Voicemail]]
* [[Howto:Forward your Mobile's Mailbox to your innovaphone Voicemail]]

===Voicemail on Compact Flash===

* [[Howto:General information for compact flash cards]]
* [[Howto:Installing the voicemail/music on hold on a compact flash card]]

===Voicemail Customising===

* [[Howto:Deploy A Custom Personal Announcement For the innovaphone Voicemail]]
*[[Howto:Does innovaphone voicemail support multiple announcements?]]
* [[Howto:How To Send Additional MWIs within a PBX]]
*[[Howto:Send Email from the innovaphone Voicemail without saving data on the CF]]
*[[Howto:Localize Voice Mail Messages]]

===Voicemail Scripting===

*[[Howto:Implement a simple caller notification]]
*[[Howto:Getting started with your own PBX voicemail script]]
*[[Howto:Debug_your_own_PBX_voicemail_script]]
*[[Howto:A Simple Recording Solution On-Top of The innovaphone Voicemail]]
*[[Howto:Voicemail Scripting And Projektcode, PIN, Auth Code]]
*[[Howto:Simple ACD with Voicemail XML Script]]
*[[Howto:Control Call Forward with Voicemail XML Script]]
*[[Howto:Using the Voicemail object as a post call review]]
*[[Howto:Voice_Mail_multiple_announcements_with_and_without_possibility_to_leave_a_message]]

== Download ==
The voicemail product can currently be found on the [http://download.innovaphone.com/ice/6.00/#apps apps section] of the innovaphone download site. This product is suitable for PBX firmware ''versions 6 and up''.

[[Category:Howto|{{PAGENAME}}]]

User:Olaf.gruen

2018-01-03T16:14:20Z

Olaf.gruen: New page: Olaf Grün Business Voice GmbH Carl-Benz-Str. 36 74321 Bietigheim-Bissingen callto: +49 7142 37508-230 mailto:olaf.gruen@business-voice.de www.business-voice.de

Olaf Grün 
Business Voice GmbH 
Carl-Benz-Str. 36 
74321 Bietigheim-Bissingen 
callto: +49 7142 37508-230 
mailto:olaf.gruen@business-voice.de 
www.business-voice.de

User talk:Olaf.gruen

2018-01-03T16:11:10Z

Olaf.gruen: Removing all content from page

Howto:Voice Mail multiple announcements with and without possibility to leave a message

2018-01-03T16:10:23Z

Olaf.gruen: /* More Information */

Howto:Voice Mail multiple announcements with and without possibility to leave a message

2018-01-03T16:06:27Z

Olaf.gruen: /* Configuration */

Howto:Voice Mail multiple announcements with and without possibility to leave a message

2018-01-03T16:03:50Z

Olaf.gruen: /* Download= */

File:VM erweiterung.zip

2018-01-03T15:50:34Z

Olaf.gruen:

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2018-01-03T15:44:11Z

Olaf.gruen: New page: ==Applies To== This information applies to the Voice Mail <!-- Keywords: enter keywords, foreign translations and/or synoyms not appearing in the article here for better search results -...

Howto:Excel User Import

2017-07-12T14:13:12Z

Olaf.gruen: New page: ==Applies To== This information applies to all innovaphone devices <!-- Keywords: enter keywords, foreign translations and/or synoyms not appearing in the article here for better search ...

==Applies To==
This information applies to

all innovaphone devices


Excel user import
==More Information==

===Problem Details===
With csv import not all features are supported and with xml it is not User friendly
===System Requirements===
Microsoft Excel <=2013

===Configuration===
First, fill in the table "Benutzer Import". Subsequently, the table "Anlage Allgemein". Table "Konfigurationsvorlage,Mengengerüst,Druckbereich" is for overview only and will not be imported.
Then the contents of the "XML Import" table must be copied into an editor and imported as xml into the PBX.
After this, the contents of the "CSV Import" table (required only for the passwords) must be saved as csv and imported as csv into the PBX.

===Known Problems===
It can come with copying from other sources to problems with the formulas.

===Download===
[[Media:User_Import.zip]]



[[Category:Howto|{{PAGENAME}}]]

File:User Import.zip

2017-07-12T14:07:49Z

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