innovaphone wiki - User contributions [en]

Reference16r1:Apps/PbxManager/App Charts

2025-10-27T06:41:10Z

Paul-Ole Lang: Initial documentation for the Charts App PBX Manger / Settings Plugin

This PBX Manager Plugin contains 1 section:
* Add, edit or delete Charts App Objects on the PBX.

== Add an App ==
; Name
: The name displayed for the App Object.

; SIP
: The sip from the App Object, which must be unique.

; Config Template
: Assign App to any config template

Howto16r1:Firmware Upgrade V15r1 V16r1

2025-09-30T13:12:58Z

Paul-Ole Lang: Added external link for the concept app polls article

== Applies To ==
This information applies to:

* All 16r1 capable innovaphone devices
: For a general overview of the upgrade process and a list of supported devices with 16r1, see [[Howto:Firmware Upgrade]]
== Licenses ==
In case of cloud or rental model, don't worry about licenses.

If the system is licensed on premise, you'll need to regenerate the license file for v16 in https://portal.innovaphone.com/ and load into the system before upgrade (The system needs to have the SSC up to date).

== Migration Policy ==
Here is how you upgrade a system from 15r1 to 16r1.

Before you begin, be sure that your whole installation is running the latest 15r1 service release. 

=== TechAssist Upgrade Helper ===
* Before you start, make sure that all TechAssist tests (you will receive the required tests in the last update in the previous major version) labelled <code>Pre Upgrade: xy</code> are positive, if available
* When you are finished, make sure that all TechAssist tests (you will receive new tests with the upgrade) are positive

== Changes visible to the end customers ==
Listed here are changes that should be communicated by resellers to end users prior to a upgrade, as the change will be visible/audible in the behaviour of the application/device.

* tbd

== Manual steps needed after upgrade ==
If the installer is not used for a new installation, some new default settings are not set. Please evaluate per app whether you want to configure the new default settings manually.

tbd

== New Apps ==
New Apps will not be installed automatically by the upgrade. The installation description of new apps is usually in the concept article. Please rate per app whether you want to install/use the new app and configure it manually.

* App Polls: [[Reference16r1:Concept App Polls]]

== Removed ==
The following software is no longer included.

* IP110A (can still be used with 15r1 firmware on current PBX versions)
* IP240A (can still be used with 15r1 firmware on current PBX versions)
* CA on CF card feature

== Deprecated ==
The following software is based on legacy technology, with no further development and limited maintenance and support.

* ''Nothing''

== Previously deprecated and now no longer supported ==
The following software is based on legacy technology, with no further development and no more maintenance and support. 
See: [[Howto15r1:Firmware_Upgrade_V14r2_V15r1#Deprecated]] 
We strongly recommend migrating to our successor products.

* ''Nothing''

==Known Problems==
===Long Update-duration===
When you update, it can be up to 10 minutes before you have access to your app platform again.

===App Platform doesn't boot after Upgrade===
If you didn't upgrade the AP Image before upgrading the apps like describe [[#AP Upgrade to Image 130006|here]] and the AP isn't reachable via http(s), but still via ssh, please follow these [[Reference14r2:Concept App Platform#It still doesn't start|instructions]] to get the AP work correct again.

== Related Articles ==
*[[Howto:Firmware_Upgrade]]
* [[Howto15r1:Firmware_Upgrade_V14r2_V15r1]]
[[Category:Howto|{{PAGENAME}}]]

Reference16r1:Concept App Polls

2025-09-30T13:12:13Z

Paul-Ole Lang: Upload of screenshots

{{FIXME|reason=This product is in the beta phase and is not yet finished}}
[[Category:Concept|Apps]]


== Applies to ==
* Polls App

== Requirements ==
* innovaphone PBX
* innovaphone Application Platform
* v16r1
* com.innovaphone.includes consumer / '''Connect'''

''As polls does not provide a standalone app, an app in which the poll is displayed is required (e.g. Connect).''

== Overviews ==
The Polls App provides polling functionality, which can be implemented by an app via the "Include API". Currently only connect implements "Includes", where they can be attached to any form of connect post.

== Licensing ==
Polls has a free license, as it is regarded as a base connect feature.

== Features ==
* Create Polls
** Multiple Choice
** Single Choice
** Anonymous Voting
** Poll Expiry-Date
* Viewing Polls
** Voting
** Change Vote
** See current standing
** Seeing who voted for what
** Live Updates

== Installation ==
=== With the Settings AP app installer plug-in ===

Go to the PBX manager/Settings and open the '''"AP app installer"''' plugin. On the right panel, the App Store will be shown. ''Hint: if you access it for the first time, you will need to accept the "Terms of Use of the innovaphone App Store"''
* In the search field located on the top right corner of the store, search for '''"Polls"''' and click it
* Select the proper firmware version, here '''"v16"''' and click on install
* Tick "I accept the terms of use" and continue by clicking on the yellow install button
* Wait until the install has been finished
* Close and open the PBX Manager/Settings to refresh the list of the available colored AP plugin
* Click on the '''"AP Polls"''' and click on '''" + Add an App"'''
* The '''"Name"''' display name field ''(all characters allowed)'' and the '''"SIP"''' administration field ''(no spaces, no capital letters)'' are prefilled, you can leave them as they are.
* Tick the appropriate template to distribute the App
* Click OK to save the settings and a green checkmark will be shown to inform you that the configuration is good

== Usage ==
As polls has no standalone app the usage can be a bit unintuitiv. In general an app, that consumes the '''com.innovaphone.includes''' API, is needed. As the implementation could vary, how the users interacts with the App could as well. But, as Polls was implement for the '''Connect App''', below is a description on how a user would interact (create/vote) with the Polls App.

=== Creation ===

# The User Opens Connect and clicks on "Create a new post"
# The User Selects the "Include Icon" (3 squares and a plus)
# The Create UI pops-up (Anatomy explained in the User Interface section)
# Upon sending/creating the connect post the poll is created aswell (given the poll is valid)

=== Viewing ===

# The User opens a post, containing a poll include
# The poll loads in
# User can interact with the poll as long as the connect post is open

== User Interface ==

=== Create ===
[[File:Create Poll.png|thumb|300x300px|UI when creating a poll]]
The UI for creating a poll has two sections.
# Options, which can later be voted on
# Toggles, which change how the poll behaves

Inputs for options will appear and disappear, as needed. Meaning, if every field would be full, a new field will appear. If more than 1 field would be empty, an empty field will be removed.

Toggles are ''null'' or ''value'' fields. Meaning empty fields are equal to ''unchecked'' (toggle is considered off).

=== View ===
[[File:View options.png|thumb|249x249px|UI when viewing a poll]]
[[File:View results.png|thumb|384x384px|UI when viewing the results of a poll]]
The UI for viewing a poll, which is the one used to actually vote, is divided into two views.
# Options, which can be voted for
# Results for the corresponding options

Both options and results display
* Option title
* Current votes/percentage
* Winner (poll expiration date)

The options further display
* Multiple (square) or Single (circle) Choice
* What the viewer voted by
** checked input
** higlighted outline
* Up to the last 5 voters per option (non anonymous)

The results further display
* All the voters (non anonymous)

== Libraries used ==

== Troubleshooting ==
When you open a support ticket, you will be asked to provide us with debugging data of your issue. You can also send us screenshots/videos of the behaviour you are reporting. Do not forget to send us also the PBX default configuration file.
=== Trace flags of the myAPPS Client ===
Go to the myApps '''Burger menu''', click on '''more''', and then click the '''magnifying glass'''. Tick the following trace flag:
*Browser console
*App
''Hint: If you are using myApps in a browser, press F12 to open the browser console.''

== Restrictions / Known issues ==

== Related Articles ==
https://wiki.innovaphone.com/index.php?title=Reference16r1:Concept_App_Connect

File:View results.png

2025-09-30T13:11:23Z

Paul-Ole Lang:

UI when viewing the results of a poll

File:View options.png

2025-09-30T13:10:53Z

Paul-Ole Lang:

UI when viewing a poll

File:Create Poll.png

2025-09-30T13:10:31Z

Paul-Ole Lang:

UI when creating a poll

Reference16r1:Concept App Polls

2025-09-30T13:09:51Z

Paul-Ole Lang: Concept article for the polls app. Explaining how to install and use it

{{FIXME|reason=This product is in the beta phase and is not yet finished}}
[[Category:Concept|Apps]]


== Applies to ==
* Polls App

== Requirements ==
* innovaphone PBX
* innovaphone Application Platform
* v16r1
* com.innovaphone.includes consumer / '''Connect'''

''As polls does not provide a standalone app, an app in which the poll is displayed is required (e.g. Connect).''

== Overviews ==
The Polls App provides polling functionality, which can be implemented by an app via the "Include API". Currently only connect implements "Includes", where they can be attached to any form of connect post.

== Licensing ==
Polls has a free license, as it is regarded as a base connect feature.

== Features ==
* Create Polls
** Multiple Choice
** Single Choice
** Anonymous Voting
** Poll Expiry-Date
* Viewing Polls
** Voting
** Change Vote
** See current standing
** Seeing who voted for what
** Live Updates

== Installation ==
=== With the Settings AP app installer plug-in ===

Go to the PBX manager/Settings and open the '''"AP app installer"''' plugin. On the right panel, the App Store will be shown. ''Hint: if you access it for the first time, you will need to accept the "Terms of Use of the innovaphone App Store"''
* In the search field located on the top right corner of the store, search for '''"Polls"''' and click it
* Select the proper firmware version, here '''"v16"''' and click on install
* Tick "I accept the terms of use" and continue by clicking on the yellow install button
* Wait until the install has been finished
* Close and open the PBX Manager/Settings to refresh the list of the available colored AP plugin
* Click on the '''"AP Polls"''' and click on '''" + Add an App"'''
* The '''"Name"''' display name field ''(all characters allowed)'' and the '''"SIP"''' administration field ''(no spaces, no capital letters)'' are prefilled, you can leave them as they are.
* Tick the appropriate template to distribute the App
* Click OK to save the settings and a green checkmark will be shown to inform you that the configuration is good

== Usage ==
As polls has no standalone app the usage can be a bit unintuitiv. In general an app, that consumes the '''com.innovaphone.includes''' API, is needed. As the implementation could vary, how the users interacts with the App could as well. But, as Polls was implement for the '''Connect App''', below is a description on how a user would interact (create/vote) with the Polls App.

=== Creation ===

# The User Opens Connect and clicks on "Create a new post"
# The User Selects the "Include Icon" (3 squares and a plus)
# The Create UI pops-up (Anatomy explained in the User Interface section)
# Upon sending/creating the connect post the poll is created aswell (given the poll is valid)

=== Viewing ===

# The User opens a post, containing a poll include
# The poll loads in
# User can interact with the poll as long as the connect post is open

== User Interface ==

=== Create ===
[[File:Create.png|thumb|300x300px|UI when creating a poll]]
The UI for creating a poll has two sections.
# Options, which can later be voted on
# Toggles, which change how the poll behaves

Inputs for options will appear and disappear, as needed. Meaning, if every field would be full, a new field will appear. If more than 1 field would be empty, an empty field will be removed.

Toggles are ''null'' or ''value'' fields. Meaning empty fields are equal to ''unchecked'' (toggle is considered off).

=== View ===
[[File:View Result Options.png|thumb|249x249px|UI when viewing a poll]]
[[File:View UI Results.png|thumb|384x384px|UI when viewing the results of a poll]]
The UI for viewing a poll, which is the one used to actually vote, is divided into two views.
# Options, which can be voted for
# Results for the corresponding options

Both options and results display
* Option title
* Current votes/percentage
* Winner (poll expiration date)

The options further display
* Multiple (square) or Single (circle) Choice
* What the viewer voted by
** checked input
** higlighted outline
* Up to the last 5 voters per option (non anonymous)

The results further display
* All the voters (non anonymous)

== Libraries used ==

== Troubleshooting ==
When you open a support ticket, you will be asked to provide us with debugging data of your issue. You can also send us screenshots/videos of the behaviour you are reporting. Do not forget to send us also the PBX default configuration file.
=== Trace flags of the myAPPS Client ===
Go to the myApps '''Burger menu''', click on '''more''', and then click the '''magnifying glass'''. Tick the following trace flag:
*Browser console
*App
''Hint: If you are using myApps in a browser, press F12 to open the browser console.''

== Restrictions / Known issues ==

== Related Articles ==
https://wiki.innovaphone.com/index.php?title=Reference16r1:Concept_App_Connect

Howto16r1:Firmware Upgrade V15r1 V16r1

2025-09-30T12:48:34Z

Paul-Ole Lang: Removed link to internal wiki

== Applies To ==
This information applies to:

* All 16r1 capable innovaphone devices
: For a general overview of the upgrade process and a list of supported devices with 16r1, see [[Howto:Firmware Upgrade]]
== Licenses ==
In case of cloud or rental model, don't worry about licenses.

If the system is licensed on premise, you'll need to regenerate the license file for v16 in https://portal.innovaphone.com/ and load into the system before upgrade (The system needs to have the SSC up to date).

== Migration Policy ==
Here is how you upgrade a system from 15r1 to 16r1.

Before you begin, be sure that your whole installation is running the latest 15r1 service release. 

=== TechAssist Upgrade Helper ===
* Before you start, make sure that all TechAssist tests (you will receive the required tests in the last update in the previous major version) labelled <code>Pre Upgrade: xy</code> are positive, if available
* When you are finished, make sure that all TechAssist tests (you will receive new tests with the upgrade) are positive

== Changes visible to the end customers ==
Listed here are changes that should be communicated by resellers to end users prior to a upgrade, as the change will be visible/audible in the behaviour of the application/device.

* tbd

== Manual steps needed after upgrade ==
If the installer is not used for a new installation, some new default settings are not set. Please evaluate per app whether you want to configure the new default settings manually.

tbd

== New Apps ==
New Apps will not be installed automatically by the upgrade. The installation description of new apps is usually in the concept article. Please rate per app whether you want to install/use the new app and configure it manually.

* App Polls: -

== Removed ==
The following software is no longer included.

* IP110A (can still be used with 15r1 firmware on current PBX versions)
* IP240A (can still be used with 15r1 firmware on current PBX versions)
* CA on CF card feature

== Deprecated ==
The following software is based on legacy technology, with no further development and limited maintenance and support.

* ''Nothing''

== Previously deprecated and now no longer supported ==
The following software is based on legacy technology, with no further development and no more maintenance and support. 
See: [[Howto15r1:Firmware_Upgrade_V14r2_V15r1#Deprecated]] 
We strongly recommend migrating to our successor products.

* ''Nothing''

==Known Problems==
===Long Update-duration===
When you update, it can be up to 10 minutes before you have access to your app platform again.

===App Platform doesn't boot after Upgrade===
If you didn't upgrade the AP Image before upgrading the apps like describe [[#AP Upgrade to Image 130006|here]] and the AP isn't reachable via http(s), but still via ssh, please follow these [[Reference14r2:Concept App Platform#It still doesn't start|instructions]] to get the AP work correct again.

== Related Articles ==
*[[Howto:Firmware_Upgrade]]
* [[Howto15r1:Firmware_Upgrade_V14r2_V15r1]]
[[Category:Howto|{{PAGENAME}}]]

Howto16r1:Firmware Upgrade V15r1 V16r1

2025-09-30T10:31:48Z

Paul-Ole Lang: Added the link to the polls install section to the "New Apps" seciton

== Applies To ==
This information applies to:

* All 16r1 capable innovaphone devices
: For a general overview of the upgrade process and a list of supported devices with 16r1, see [[Howto:Firmware Upgrade]]
== Licenses ==
In case of cloud or rental model, don't worry about licenses.

If the system is licensed on premise, you'll need to regenerate the license file for v16 in https://portal.innovaphone.com/ and load into the system before upgrade (The system needs to have the SSC up to date).

== Migration Policy ==
Here is how you upgrade a system from 15r1 to 16r1.

Before you begin, be sure that your whole installation is running the latest 15r1 service release. 

=== TechAssist Upgrade Helper ===
* Before you start, make sure that all TechAssist tests (you will receive the required tests in the last update in the previous major version) labelled <code>Pre Upgrade: xy</code> are positive, if available
* When you are finished, make sure that all TechAssist tests (you will receive new tests with the upgrade) are positive

== Changes visible to the end customers ==
Listed here are changes that should be communicated by resellers to end users prior to a upgrade, as the change will be visible/audible in the behaviour of the application/device.

* tbd

== Manual steps needed after upgrade ==
If the installer is not used for a new installation, some new default settings are not set. Please evaluate per app whether you want to configure the new default settings manually.

tbd

== New Apps ==
New Apps will not be installed automatically by the upgrade. The installation description of new apps is usually in the concept article. Please rate per app whether you want to install/use the new app and configure it manually.

* Polls App: https://wiki-intern.innovaphone.com/index.php?title=Projekt_Produkteinf%C3%BChrung_-_Concept_Polls_App#Installation

== Removed ==
The following software is no longer included.

* IP110A (can still be used with 15r1 firmware on current PBX versions)
* IP240A (can still be used with 15r1 firmware on current PBX versions)
* CA on CF card feature

== Deprecated ==
The following software is based on legacy technology, with no further development and limited maintenance and support.

* ''Nothing''

== Previously deprecated and now no longer supported ==
The following software is based on legacy technology, with no further development and no more maintenance and support. 
See: [[Howto15r1:Firmware_Upgrade_V14r2_V15r1#Deprecated]] 
We strongly recommend migrating to our successor products.

* ''Nothing''

==Known Problems==
===Long Update-duration===
When you update, it can be up to 10 minutes before you have access to your app platform again.

===App Platform doesn't boot after Upgrade===
If you didn't upgrade the AP Image before upgrading the apps like describe [[#AP Upgrade to Image 130006|here]] and the AP isn't reachable via http(s), but still via ssh, please follow these [[Reference14r2:Concept App Platform#It still doesn't start|instructions]] to get the AP work correct again.

== Related Articles ==
*[[Howto:Firmware_Upgrade]]
* [[Howto15r1:Firmware_Upgrade_V14r2_V15r1]]
[[Category:Howto|{{PAGENAME}}]]