innovaphone wiki - User contributions [en]

Howto:FACT24 - F24 AG - 3rd Party Product

2019-11-11T12:01:37Z

Serinus: /* Configuration */

[[Image:Serinus Logo RGB-digital blue.png||200px|right]]

==Product Name==
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]

==Certification Status==
{{Template:Compat_Status_"referral_prod."|certificate=Serinus_-_serinus_-_3rd_Party_Product_product_cert.pdf}}

Testing of this product has been finalized May 2nd, 2019.

==Category==
{{Category:3rdParty Alarm Server}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Alarm Server|{{PAGENAME}}]]

==Vendor==
[[Image:Serinus Logo RGB-digital blue.png|150px]]

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

[https://www.serinus-sec.de/en/ Serinus GmbH]

==Description==
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px]]

Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

'''Benefits at a glance:'''

* Independence from the infrastructure: web-based alert and crisis management platform
* Failover protection: geo-redundant cluster operation
* Ease of integration: alarm media gateway with redundant network connection (LTE backup)

==== Available Languages====
* German
* English

==Functions==

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

'''Key features in combination with Innovaphone:'''

* Display text on Deskphones and Dect-Phones
* Confirmation via DTMF ( positive, negative, PIN-based, Time)
* Textmessage via SOAP Interface
* Loudspeaker broadcast
* Control call forwarding
* Call intrusion
* Call recording
* LDAP Integration Innovaphone to import User
* Localisation

'''Offered Interfaces'''
* Digital contact inputs and outputs
* Serial connections via ESPA 4.4.4
* IP integration via ESPA-X, KNX, Modbus, BACnet
* Connection through OPC
* REST API Interface
* Email
* SMS
==Use Cases==
'''Alerting'''
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
* [https://www.serinus-sec.de/en/convening-of-crisis-task-forces// Convening of crisis task forces ]
* [https://www.serinus-sec.de/en/first-aiders-emergency-call/ First-aiders emergency call]
* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]

'''Crisis management'''
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
* [https://www.serinus-sec.de/en/incident-management/ Incident Management ]
* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]

'''Technical Monitoring'''
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]

==Version==
Product versions used for interop testing:
* Serinus MG Version 2.2.16/2.2.13/2.2.8/2.1.x/2.0.x/1.1
* innovaphone V13 R1 SR5 IPVA 13.2075 / V12 R2 SR17 IPVAC 12.5.3.717

==Configuration==

'''SIP configuration with Mediagateway Version 2.2.x'''

There are two ways how to connect the serinus Mediagateway to a innovaphone telephone system:
- The connection as an '''(SIP-) object''' will be easy and fast but does not have many configuration possibilitys.
- connecting as an '''gateway trunk''' has much more possibilities like codec selection, routings,,...

In both ways calling the mediagateway through an range of numbers is possible (e.g. 99 000-999).

Which way to choose should be the decission of the technician that supports the telephone system.

Here the best way as an '''gateway trunk''' is described

'''SIP configuration'''

overview of the sip connector in the Mediagateway (example)

[[Image:Serinus_-_Serinus_GmbH_-_3rd_Party_Product_1_DE_2.2.13.x.png]]

this example shows how the mediagateway can be connected

Here we used the following configuration examples:

Serinus Mediagateway: 192.168.8.25

Innovaphone PBX: 192.168.8.171

TelNbr Mediagateway: 71-xxxx

'''Gateway trunk connection'''

[[Image:Serinus - Serinus GmbH - 3rd Party Product_1_EN.PNG]]

These image shows the gateway object Serinus_Mediagateway71 No 71

As soon as all configuration steps are made in the innovaphone pbx, the gateway object and the GW from the menue GK will connect to each other

[[Image:Serinus - Serinus GmbH - 3rd Party Product 2 EN.PNG]]
[[Image:Serinus - Serinus GmbH - 3rd Party Product 3 EN.PNG]]

Create a new gateway object

On the innovaphone configuration page go to: Gateway - GK - GW1

[[Image:Serinus - Serinus GmbH - 3rd Party Product 4 EN.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 5 EN.PNG]]

Enter the details as shown above. Use Protocol TCP, Remote Domain is this own PBX (!). For autorization use the credentials of the prior created Gateway object. Under "Alias List", enter the name and the number of the above created gateway object. Select the codec G722. Use no encryption.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 16 EN.png]]

If more than one pbx system or Mediagateways are connected, you can add a route to allow calls between them.

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 6 EN.PNG]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phone number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage

[[Image:Serinus - Serinus GmbH - 3rd Party Product 18 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 19 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silent alert key is pressed.

The pbx-prefixes:

[[Image:Serinus - Serinus GmbH - 3rd Party Product 7 EN.PNG]]

'''SOAP connection'''

The SOAP connection is used for forced release or loudspeaker announcements

Create a new user in the innovaphone pbx

[[Image:Serinus - Serinus GmbH - 3rd Party Product 9 EN.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 11 EN.PNG]]

It should have the rights to control all affected system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product 10 EN.PNG]]

Once done, go back to the mediagateway SIP connector and add the credentials

[[Image:Serinus - Serinus GmbH - 3rd Party Product 8 EN.PNG]]

When all settings are correct, the test button will show up a positive confirmation.

If it always fails, please try a password with less than 16 signs.

Enter an not as telephone entry already configured number for intruded incoming calls. This number will be called by phones. The Prefix in the SIP connector will be dialed before that.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 24 EN 1.0.22.x.PNG]]

Settings for automatic call answer on system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product 25 EN 1.0.22.x.PNG]]

Settings for forced release on nearly all phones (system phones, sip phones and also system dect phones)

==Summary==
Test Report Serinus

[[Media:Zertifikat_Serinus_und_innovaphone_19032019.pdf]] 
[[Media:Zertifikat_Serinus_und_innovaphone_19032019_EN.pdf‎]]

'''Remark innovaphone AG''':
* above listed "certificates" and test reports have been created by manufacturer itself and not by innovaphone itself.
* innovaphone has not conducted any tests nor can confirm functionality as indicated by manufacturer.

==Contact==
{|
| Serinus GmbH
|-
| Benjamin Lieber
|-
| Albrechtstraße 52
|-
| 58089 Hagen
|-
| Tel: +49 2331 97642 20
|-
| Mobile: +49 176 610 93 462
|-
| Mail: [mailto:benjamin.lieber@serinus-sec.de benjamin.lieber@serinus-sec.de]
|}

File:Serinus - Serinus GmbH - 3rd Party Product 10 EN.PNG

2019-11-11T11:58:46Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 11 EN.PNG

2019-11-11T11:58:36Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 9 EN.PNG

2019-11-11T11:58:29Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 11 EN.PNG.PNG

2019-11-11T11:58:03Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 10 EN.PNG.PNG

2019-11-11T11:57:56Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 9 EN.PNG.PNG

2019-11-11T11:57:49Z

Serinus:

Howto:FACT24 - F24 AG - 3rd Party Product

2019-11-11T11:57:40Z

Serinus: /* Configuration */

[[Image:Serinus Logo RGB-digital blue.png||200px|right]]

==Product Name==
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]

==Certification Status==
{{Template:Compat_Status_"referral_prod."|certificate=Serinus_-_serinus_-_3rd_Party_Product_product_cert.pdf}}

Testing of this product has been finalized May 2nd, 2019.

==Category==
{{Category:3rdParty Alarm Server}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Alarm Server|{{PAGENAME}}]]

==Vendor==
[[Image:Serinus Logo RGB-digital blue.png|150px]]

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

[https://www.serinus-sec.de/en/ Serinus GmbH]

==Description==
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px]]

Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

'''Benefits at a glance:'''

* Independence from the infrastructure: web-based alert and crisis management platform
* Failover protection: geo-redundant cluster operation
* Ease of integration: alarm media gateway with redundant network connection (LTE backup)

==== Available Languages====
* German
* English

==Functions==

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

'''Key features in combination with Innovaphone:'''

* Display text on Deskphones and Dect-Phones
* Confirmation via DTMF ( positive, negative, PIN-based, Time)
* Textmessage via SOAP Interface
* Loudspeaker broadcast
* Control call forwarding
* Call intrusion
* Call recording
* LDAP Integration Innovaphone to import User
* Localisation

'''Offered Interfaces'''
* Digital contact inputs and outputs
* Serial connections via ESPA 4.4.4
* IP integration via ESPA-X, KNX, Modbus, BACnet
* Connection through OPC
* REST API Interface
* Email
* SMS
==Use Cases==
'''Alerting'''
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
* [https://www.serinus-sec.de/en/convening-of-crisis-task-forces// Convening of crisis task forces ]
* [https://www.serinus-sec.de/en/first-aiders-emergency-call/ First-aiders emergency call]
* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]

'''Crisis management'''
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
* [https://www.serinus-sec.de/en/incident-management/ Incident Management ]
* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]

'''Technical Monitoring'''
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]

==Version==
Product versions used for interop testing:
* Serinus MG Version 2.2.16/2.2.13/2.2.8/2.1.x/2.0.x/1.1
* innovaphone V13 R1 SR5 IPVA 13.2075 / V12 R2 SR17 IPVAC 12.5.3.717

==Configuration==

'''SIP configuration with Mediagateway Version 2.2.x'''

There are two ways how to connect the serinus Mediagateway to a innovaphone telephone system:
- The connection as an '''(SIP-) object''' will be easy and fast but does not have many configuration possibilitys.
- connecting as an '''gateway trunk''' has much more possibilities like codec selection, routings,,...

In both ways calling the mediagateway through an range of numbers is possible (e.g. 99 000-999).

Which way to choose should be the decission of the technician that supports the telephone system.

Here the best way as an '''gateway trunk''' is described

'''SIP configuration'''

overview of the sip connector in the Mediagateway (example)

[[Image:Serinus_-_Serinus_GmbH_-_3rd_Party_Product_1_DE_2.2.13.x.png]]

this example shows how the mediagateway can be connected

Here we used the following configuration examples:

Serinus Mediagateway: 192.168.8.25

Innovaphone PBX: 192.168.8.171

TelNbr Mediagateway: 71-xxxx

'''Gateway trunk connection'''

[[Image:Serinus - Serinus GmbH - 3rd Party Product_1_EN.PNG]]

These image shows the gateway object Serinus_Mediagateway71 No 71

As soon as all configuration steps are made in the innovaphone pbx, the gateway object and the GW from the menue GK will connect to each other

[[Image:Serinus - Serinus GmbH - 3rd Party Product 2 EN.PNG]]
[[Image:Serinus - Serinus GmbH - 3rd Party Product 3 EN.PNG]]

Create a new gateway object

On the innovaphone configuration page go to: Gateway - GK - GW1

[[Image:Serinus - Serinus GmbH - 3rd Party Product 4 EN.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 5 EN.PNG]]

Enter the details as shown above. Use Protocol TCP, Remote Domain is this own PBX (!). For autorization use the credentials of the prior created Gateway object. Under "Alias List", enter the name and the number of the above created gateway object. Select the codec G722. Use no encryption.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 16 EN.png]]

If more than one pbx system or Mediagateways are connected, you can add a route to allow calls between them.

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 6 EN.PNG]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phone number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage

[[Image:Serinus - Serinus GmbH - 3rd Party Product 18 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 19 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silent alert key is pressed.

The pbx-prefixes:

[[Image:Serinus - Serinus GmbH - 3rd Party Product 7 EN.PNG]]

'''SOAP connection'''

The SOAP connection is used for forced release or loudspeaker announcements

Create a new user in the innovaphone pbx

[[Image:Serinus - Serinus GmbH - 3rd Party Product 9 EN.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 11 EN.PNG]]

It should have the rights to control all affected system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product 10 EN.PNG]]

Once done, go back to the mediagateway SIP connector and add the credentials

[[Image:Serinus - Serinus GmbH - 3rd Party Product 8 EN.PNG]]

When all settings are correct, the test button will show up a positive confirmation.

If it always fails, please try a password with less than 16 signs.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 24 EN 1.0.22.x.PNG]]

Settings for automatic call answer on system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product 25 EN 1.0.22.x.PNG]]

Settings for forced release on nearly all phones (system phones, sip phones and also system dect phones)

==Summary==
Test Report Serinus

[[Media:Zertifikat_Serinus_und_innovaphone_19032019.pdf]] 
[[Media:Zertifikat_Serinus_und_innovaphone_19032019_EN.pdf‎]]

'''Remark innovaphone AG''':
* above listed "certificates" and test reports have been created by manufacturer itself and not by innovaphone itself.
* innovaphone has not conducted any tests nor can confirm functionality as indicated by manufacturer.

==Contact==
{|
| Serinus GmbH
|-
| Benjamin Lieber
|-
| Albrechtstraße 52
|-
| 58089 Hagen
|-
| Tel: +49 2331 97642 20
|-
| Mobile: +49 176 610 93 462
|-
| Mail: [mailto:benjamin.lieber@serinus-sec.de benjamin.lieber@serinus-sec.de]
|}

File:Serinus - Serinus GmbH - 3rd Party Product 8 EN.PNG

2019-11-11T11:51:18Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 7 EN.PNG

2019-11-11T11:51:11Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 6 EN.PNG

2019-11-11T11:50:58Z

Serinus:

Howto:FACT24 - F24 AG - 3rd Party Product

2019-11-11T11:50:47Z

Serinus: /* Configuration */

[[Image:Serinus Logo RGB-digital blue.png||200px|right]]

==Product Name==
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]

==Certification Status==
{{Template:Compat_Status_"referral_prod."|certificate=Serinus_-_serinus_-_3rd_Party_Product_product_cert.pdf}}

Testing of this product has been finalized May 2nd, 2019.

==Category==
{{Category:3rdParty Alarm Server}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Alarm Server|{{PAGENAME}}]]

==Vendor==
[[Image:Serinus Logo RGB-digital blue.png|150px]]

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

[https://www.serinus-sec.de/en/ Serinus GmbH]

==Description==
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px]]

Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

'''Benefits at a glance:'''

* Independence from the infrastructure: web-based alert and crisis management platform
* Failover protection: geo-redundant cluster operation
* Ease of integration: alarm media gateway with redundant network connection (LTE backup)

==== Available Languages====
* German
* English

==Functions==

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

'''Key features in combination with Innovaphone:'''

* Display text on Deskphones and Dect-Phones
* Confirmation via DTMF ( positive, negative, PIN-based, Time)
* Textmessage via SOAP Interface
* Loudspeaker broadcast
* Control call forwarding
* Call intrusion
* Call recording
* LDAP Integration Innovaphone to import User
* Localisation

'''Offered Interfaces'''
* Digital contact inputs and outputs
* Serial connections via ESPA 4.4.4
* IP integration via ESPA-X, KNX, Modbus, BACnet
* Connection through OPC
* REST API Interface
* Email
* SMS
==Use Cases==
'''Alerting'''
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
* [https://www.serinus-sec.de/en/convening-of-crisis-task-forces// Convening of crisis task forces ]
* [https://www.serinus-sec.de/en/first-aiders-emergency-call/ First-aiders emergency call]
* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]

'''Crisis management'''
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
* [https://www.serinus-sec.de/en/incident-management/ Incident Management ]
* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]

'''Technical Monitoring'''
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]

==Version==
Product versions used for interop testing:
* Serinus MG Version 2.2.16/2.2.13/2.2.8/2.1.x/2.0.x/1.1
* innovaphone V13 R1 SR5 IPVA 13.2075 / V12 R2 SR17 IPVAC 12.5.3.717

==Configuration==

'''SIP configuration with Mediagateway Version 2.2.x'''

There are two ways how to connect the serinus Mediagateway to a innovaphone telephone system:
- The connection as an '''(SIP-) object''' will be easy and fast but does not have many configuration possibilitys.
- connecting as an '''gateway trunk''' has much more possibilities like codec selection, routings,,...

In both ways calling the mediagateway through an range of numbers is possible (e.g. 99 000-999).

Which way to choose should be the decission of the technician that supports the telephone system.

Here the best way as an '''gateway trunk''' is described

'''SIP configuration'''

overview of the sip connector in the Mediagateway (example)

[[Image:Serinus_-_Serinus_GmbH_-_3rd_Party_Product_1_DE_2.2.13.x.png]]

this example shows how the mediagateway can be connected

Here we used the following configuration examples:

Serinus Mediagateway: 192.168.8.25

Innovaphone PBX: 192.168.8.171

TelNbr Mediagateway: 71-xxxx

'''Gateway trunk connection'''

[[Image:Serinus - Serinus GmbH - 3rd Party Product_1_EN.PNG]]

These image shows the gateway object Serinus_Mediagateway71 No 71

As soon as all configuration steps are made in the innovaphone pbx, the gateway object and the GW from the menue GK will connect to each other

[[Image:Serinus - Serinus GmbH - 3rd Party Product 2 EN.PNG]]
[[Image:Serinus - Serinus GmbH - 3rd Party Product 3 EN.PNG]]

Create a new gateway object

On the innovaphone configuration page go to: Gateway - GK - GW1

[[Image:Serinus - Serinus GmbH - 3rd Party Product 4 EN.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 5 EN.PNG]]

Enter the details as shown above. Use Protocol TCP, Remote Domain is this own PBX (!). For autorization use the credentials of the prior created Gateway object. Under "Alias List", enter the name and the number of the above created gateway object. Select the codec G722. Use no encryption.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 16 EN.png]]

If more than one pbx system or Mediagateways are connected, you can add a route to allow calls between them.

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 6 EN.PNG]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phone number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage

[[Image:Serinus - Serinus GmbH - 3rd Party Product 18 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 19 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silent alert key is pressed.

The pbx-prefixes:

[[Image:Serinus - Serinus GmbH - 3rd Party Product 7 EN.PNG]]

'''SOAP connection'''

The SOAP connection is used for forced release or loudspeaker announcements

Create a new user in the innovaphone pbx

[[Image:Serinus - Serinus GmbH - 3rd Party Product_21_EN.png]]

It should have the rights to control all affected system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product_20_EN.png]]

Once done, go back to the mediagateway SIP connector and add the credentials

[[Image:Serinus - Serinus GmbH - 3rd Party Product 8 EN.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 23 DE 1.0.22.x.png]]

When all settings are correct, the test button will show up a positive confirmation.

If it always fails, please try a password with less than 16 signs.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 24 EN 1.0.22.x.PNG]]

Settings for automatic call answer on system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product 25 EN 1.0.22.x.PNG]]

Settings for forced release on nearly all phones (system phones, sip phones and also system dect phones)

==Summary==
Test Report Serinus

[[Media:Zertifikat_Serinus_und_innovaphone_19032019.pdf]] 
[[Media:Zertifikat_Serinus_und_innovaphone_19032019_EN.pdf‎]]

'''Remark innovaphone AG''':
* above listed "certificates" and test reports have been created by manufacturer itself and not by innovaphone itself.
* innovaphone has not conducted any tests nor can confirm functionality as indicated by manufacturer.

==Contact==
{|
| Serinus GmbH
|-
| Benjamin Lieber
|-
| Albrechtstraße 52
|-
| 58089 Hagen
|-
| Tel: +49 2331 97642 20
|-
| Mobile: +49 176 610 93 462
|-
| Mail: [mailto:benjamin.lieber@serinus-sec.de benjamin.lieber@serinus-sec.de]
|}

Howto:FACT24 - F24 AG - 3rd Party Product

2019-11-11T11:43:22Z

Serinus: /* Configuration */

[[Image:Serinus Logo RGB-digital blue.png||200px|right]]

==Product Name==
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]

==Certification Status==
{{Template:Compat_Status_"referral_prod."|certificate=Serinus_-_serinus_-_3rd_Party_Product_product_cert.pdf}}

Testing of this product has been finalized May 2nd, 2019.

==Category==
{{Category:3rdParty Alarm Server}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Alarm Server|{{PAGENAME}}]]

==Vendor==
[[Image:Serinus Logo RGB-digital blue.png|150px]]

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

[https://www.serinus-sec.de/en/ Serinus GmbH]

==Description==
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px]]

Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

'''Benefits at a glance:'''

* Independence from the infrastructure: web-based alert and crisis management platform
* Failover protection: geo-redundant cluster operation
* Ease of integration: alarm media gateway with redundant network connection (LTE backup)

==== Available Languages====
* German
* English

==Functions==

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

'''Key features in combination with Innovaphone:'''

* Display text on Deskphones and Dect-Phones
* Confirmation via DTMF ( positive, negative, PIN-based, Time)
* Textmessage via SOAP Interface
* Loudspeaker broadcast
* Control call forwarding
* Call intrusion
* Call recording
* LDAP Integration Innovaphone to import User
* Localisation

'''Offered Interfaces'''
* Digital contact inputs and outputs
* Serial connections via ESPA 4.4.4
* IP integration via ESPA-X, KNX, Modbus, BACnet
* Connection through OPC
* REST API Interface
* Email
* SMS
==Use Cases==
'''Alerting'''
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
* [https://www.serinus-sec.de/en/convening-of-crisis-task-forces// Convening of crisis task forces ]
* [https://www.serinus-sec.de/en/first-aiders-emergency-call/ First-aiders emergency call]
* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]

'''Crisis management'''
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
* [https://www.serinus-sec.de/en/incident-management/ Incident Management ]
* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]

'''Technical Monitoring'''
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]

==Version==
Product versions used for interop testing:
* Serinus MG Version 2.2.16/2.2.13/2.2.8/2.1.x/2.0.x/1.1
* innovaphone V13 R1 SR5 IPVA 13.2075 / V12 R2 SR17 IPVAC 12.5.3.717

==Configuration==

'''SIP configuration with Mediagateway Version 2.2.x'''

There are two ways how to connect the serinus Mediagateway to a innovaphone telephone system:
- The connection as an '''(SIP-) object''' will be easy and fast but does not have many configuration possibilitys.
- connecting as an '''gateway trunk''' has much more possibilities like codec selection, routings,,...

In both ways calling the mediagateway through an range of numbers is possible (e.g. 99 000-999).

Which way to choose should be the decission of the technician that supports the telephone system.

Here the best way as an '''gateway trunk''' is described

'''SIP configuration'''

overview of the sip connector in the Mediagateway (example)

[[Image:Serinus_-_Serinus_GmbH_-_3rd_Party_Product_1_DE_2.2.13.x.png]]

this example shows how the mediagateway can be connected

Here we used the following configuration examples:

Serinus Mediagateway: 192.168.8.25

Innovaphone PBX: 192.168.8.171

TelNbr Mediagateway: 71-xxxx

'''Gateway trunk connection'''

[[Image:Serinus - Serinus GmbH - 3rd Party Product_1_EN.PNG]]

These image shows the gateway object Serinus_Mediagateway71 No 71

As soon as all configuration steps are made in the innovaphone pbx, the gateway object and the GW from the menue GK will connect to each other

[[Image:Serinus - Serinus GmbH - 3rd Party Product 2 EN.PNG]]
[[Image:Serinus - Serinus GmbH - 3rd Party Product 3 EN.PNG]]

Create a new gateway object

On the innovaphone configuration page go to: Gateway - GK - GW1

[[Image:Serinus - Serinus GmbH - 3rd Party Product 4 EN.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 5 EN.PNG]]

Enter the details as shown above. Use Protocol TCP, Remote Domain is this own PBX (!). For autorization use the credentials of the prior created Gateway object. Under "Alias List", enter the name and the number of the above created gateway object. Select the codec G722. Use no encryption.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 16 EN.png]]

If more than one pbx system or Mediagateways are connected, you can add a route to allow calls between them.

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 17 DE 1.0.22.x.png]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Serinus - Serinus GmbH - 3rd Party Product 18 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 19 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silent alert key is pressed.

The pbx-prefixes:

'''SOAP connection'''

The SOAP connection is used for forced release or loudspeaker announcements

Create a new user in the innovaphone pbx

[[Image:Serinus - Serinus GmbH - 3rd Party Product_21_EN.png]]

It should have the rights to control all affected system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product_20_EN.png]]

Once done, go back to the mediagateway SIP connector and add the credentials

[[Image:Serinus - Serinus GmbH - 3rd Party Product 22 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 23 DE 1.0.22.x.png]]

When all settings are correct, the test button will show up a positive confirmation.

If it always fails, please try a password with less than 16 signs.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 24 EN 1.0.22.x.PNG]]

Settings for automatic call answer on system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product 25 EN 1.0.22.x.PNG]]

Settings for forced release on nearly all phones (system phones, sip phones and also system dect phones)

==Summary==
Test Report Serinus

[[Media:Zertifikat_Serinus_und_innovaphone_19032019.pdf]] 
[[Media:Zertifikat_Serinus_und_innovaphone_19032019_EN.pdf‎]]

'''Remark innovaphone AG''':
* above listed "certificates" and test reports have been created by manufacturer itself and not by innovaphone itself.
* innovaphone has not conducted any tests nor can confirm functionality as indicated by manufacturer.

==Contact==
{|
| Serinus GmbH
|-
| Benjamin Lieber
|-
| Albrechtstraße 52
|-
| 58089 Hagen
|-
| Tel: +49 2331 97642 20
|-
| Mobile: +49 176 610 93 462
|-
| Mail: [mailto:benjamin.lieber@serinus-sec.de benjamin.lieber@serinus-sec.de]
|}

Howto:FACT24 - F24 AG - 3rd Party Product

2019-11-11T11:42:18Z

Serinus: /* Configuration */

[[Image:Serinus Logo RGB-digital blue.png||200px|right]]

==Product Name==
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]

==Certification Status==
{{Template:Compat_Status_"referral_prod."|certificate=Serinus_-_serinus_-_3rd_Party_Product_product_cert.pdf}}

Testing of this product has been finalized May 2nd, 2019.

==Category==
{{Category:3rdParty Alarm Server}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Alarm Server|{{PAGENAME}}]]

==Vendor==
[[Image:Serinus Logo RGB-digital blue.png|150px]]

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

[https://www.serinus-sec.de/en/ Serinus GmbH]

==Description==
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px]]

Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

'''Benefits at a glance:'''

* Independence from the infrastructure: web-based alert and crisis management platform
* Failover protection: geo-redundant cluster operation
* Ease of integration: alarm media gateway with redundant network connection (LTE backup)

==== Available Languages====
* German
* English

==Functions==

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

'''Key features in combination with Innovaphone:'''

* Display text on Deskphones and Dect-Phones
* Confirmation via DTMF ( positive, negative, PIN-based, Time)
* Textmessage via SOAP Interface
* Loudspeaker broadcast
* Control call forwarding
* Call intrusion
* Call recording
* LDAP Integration Innovaphone to import User
* Localisation

'''Offered Interfaces'''
* Digital contact inputs and outputs
* Serial connections via ESPA 4.4.4
* IP integration via ESPA-X, KNX, Modbus, BACnet
* Connection through OPC
* REST API Interface
* Email
* SMS
==Use Cases==
'''Alerting'''
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
* [https://www.serinus-sec.de/en/convening-of-crisis-task-forces// Convening of crisis task forces ]
* [https://www.serinus-sec.de/en/first-aiders-emergency-call/ First-aiders emergency call]
* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]

'''Crisis management'''
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
* [https://www.serinus-sec.de/en/incident-management/ Incident Management ]
* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]

'''Technical Monitoring'''
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]

==Version==
Product versions used for interop testing:
* Serinus MG Version 2.2.16/2.2.13/2.2.8/2.1.x/2.0.x/1.1
* innovaphone V13 R1 SR5 IPVA 13.2075 / V12 R2 SR17 IPVAC 12.5.3.717

==Configuration==

'''SIP configuration with Mediagateway Version 2.2.x'''

There are two ways how to connect the serinus Mediagateway to a innovaphone telephone system:
- The connection as an '''(SIP-) object''' will be easy and fast but does not have many configuration possibilitys.
- connecting as an '''gateway trunk''' has much more possibilities like codec selection, routings,,...

In both ways calling the mediagateway through an range of numbers is possible (e.g. 99 000-999).

Which way to choose should be the decission of the technician that supports the telephone system.

Here the best way as an '''gateway trunk''' is described

'''SIP configuration'''

overview of the sip connector in the Mediagateway (example)

[[Image:Serinus_-_Serinus_GmbH_-_3rd_Party_Product_1_DE_2.2.13.x.png]]

this example shows how the mediagateway can be connected

Here we used the following configuration examples:

Serinus Mediagateway: 192.168.8.25

Innovaphone PBX: 192.168.8.171

TelNbr Mediagateway: 71-xxxx

'''Gateway trunk connection'''

[[Image:Serinus - Serinus GmbH - 3rd Party Product_1_EN.PNG]]

These image shows the gateway object Serinus_Mediagateway71 No 71

As soon as all configuration steps are made in the innovaphone pbx, the gateway object and the GW from the menue GK will connect to each other

[[Image:Serinus - Serinus GmbH - 3rd Party Product 2 EN.PNG]]
[[Image:Serinus - Serinus GmbH - 3rd Party Product 3 EN.PNG]]

Create a new gateway object

On the innovaphone configuration page go to: Gateway - GK - GW1

[[Image:Serinus - Serinus GmbH - 3rd Party Product_4_EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product_5_EN.png]]

Enter the details as shown above. Use Protocol TCP, Remote Domain is this own PBX (!). For autorization use the credentials of the prior created Gateway object. Under "Alias List", enter the name and the number of the above created gateway object. Select the codec G722. Use no encryption.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 16 EN.png]]

If more than one pbx system or Mediagateways are connected, you can add a route to allow calls between them.

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 17 DE 1.0.22.x.png]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Serinus - Serinus GmbH - 3rd Party Product 18 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 19 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silent alert key is pressed.

The pbx-prefixes:

'''SOAP connection'''

The SOAP connection is used for forced release or loudspeaker announcements

Create a new user in the innovaphone pbx

[[Image:Serinus - Serinus GmbH - 3rd Party Product_21_EN.png]]

It should have the rights to control all affected system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product_20_EN.png]]

Once done, go back to the mediagateway SIP connector and add the credentials

[[Image:Serinus - Serinus GmbH - 3rd Party Product 22 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 23 DE 1.0.22.x.png]]

When all settings are correct, the test button will show up a positive confirmation.

If it always fails, please try a password with less than 16 signs.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 24 EN 1.0.22.x.PNG]]

Settings for automatic call answer on system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product 25 EN 1.0.22.x.PNG]]

Settings for forced release on nearly all phones (system phones, sip phones and also system dect phones)

==Summary==
Test Report Serinus

[[Media:Zertifikat_Serinus_und_innovaphone_19032019.pdf]] 
[[Media:Zertifikat_Serinus_und_innovaphone_19032019_EN.pdf‎]]

'''Remark innovaphone AG''':
* above listed "certificates" and test reports have been created by manufacturer itself and not by innovaphone itself.
* innovaphone has not conducted any tests nor can confirm functionality as indicated by manufacturer.

==Contact==
{|
| Serinus GmbH
|-
| Benjamin Lieber
|-
| Albrechtstraße 52
|-
| 58089 Hagen
|-
| Tel: +49 2331 97642 20
|-
| Mobile: +49 176 610 93 462
|-
| Mail: [mailto:benjamin.lieber@serinus-sec.de benjamin.lieber@serinus-sec.de]
|}

Howto:FACT24 - F24 AG - 3rd Party Product

2019-11-11T11:36:50Z

Serinus: /* Configuration */

[[Image:Serinus Logo RGB-digital blue.png||200px|right]]

==Product Name==
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]

==Certification Status==
{{Template:Compat_Status_"referral_prod."|certificate=Serinus_-_serinus_-_3rd_Party_Product_product_cert.pdf}}

Testing of this product has been finalized May 2nd, 2019.

==Category==
{{Category:3rdParty Alarm Server}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Alarm Server|{{PAGENAME}}]]

==Vendor==
[[Image:Serinus Logo RGB-digital blue.png|150px]]

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

[https://www.serinus-sec.de/en/ Serinus GmbH]

==Description==
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px]]

Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

'''Benefits at a glance:'''

* Independence from the infrastructure: web-based alert and crisis management platform
* Failover protection: geo-redundant cluster operation
* Ease of integration: alarm media gateway with redundant network connection (LTE backup)

==== Available Languages====
* German
* English

==Functions==

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

'''Key features in combination with Innovaphone:'''

* Display text on Deskphones and Dect-Phones
* Confirmation via DTMF ( positive, negative, PIN-based, Time)
* Textmessage via SOAP Interface
* Loudspeaker broadcast
* Control call forwarding
* Call intrusion
* Call recording
* LDAP Integration Innovaphone to import User
* Localisation

'''Offered Interfaces'''
* Digital contact inputs and outputs
* Serial connections via ESPA 4.4.4
* IP integration via ESPA-X, KNX, Modbus, BACnet
* Connection through OPC
* REST API Interface
* Email
* SMS
==Use Cases==
'''Alerting'''
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
* [https://www.serinus-sec.de/en/convening-of-crisis-task-forces// Convening of crisis task forces ]
* [https://www.serinus-sec.de/en/first-aiders-emergency-call/ First-aiders emergency call]
* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]

'''Crisis management'''
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
* [https://www.serinus-sec.de/en/incident-management/ Incident Management ]
* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]

'''Technical Monitoring'''
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]

==Version==
Product versions used for interop testing:
* Serinus MG Version 2.2.16/2.2.13/2.2.8/2.1.x/2.0.x/1.1
* innovaphone V13 R1 SR5 IPVA 13.2075 / V12 R2 SR17 IPVAC 12.5.3.717

==Configuration==

'''SIP configuration with Mediagateway Version 2.2.x'''

There are two ways how to connect the serinus Mediagateway to a innovaphone telephone system:
- The connection as an '''(SIP-) object''' will be easy and fast but does not have many configuration possibilitys.
- connecting as an '''gateway trunk''' has much more possibilities like codec selection, routings,,...

In both ways calling the mediagateway through an range of numbers is possible (e.g. 99 000-999).

Which way to choose should be the decission of the technician that supports the telephone system.

Here the best way as an '''gateway trunk''' is described

'''SIP configuration'''

overview of the sip connector in the Mediagateway (example)

[[Image:Serinus_-_Serinus_GmbH_-_3rd_Party_Product_1_DE_2.2.13.x.png]]

this example shows how the mediagateway can be connected

Here we used the following configuration examples:

Serinus Mediagateway: 192.168.8.25

Innovaphone PBX: 192.168.8.171

TelNbr Mediagateway: 71-xxxx

'''Gateway trunk connection'''

[[Image:Serinus - Serinus GmbH - 3rd Party Product_1_EN.PNG]]

These image shows the gateway object Serinus_Mediagateway71 No 71

As soon as all configuration steps are made in the innovaphone pbx, the gateway object and the GW from the menue GK will connect to each other

[[Image:Serinus - Serinus GmbH - 3rd Party Product_2_EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product_3_EN.png]]

Create a new gateway object

On the innovaphone configuration page go to: Gateway - GK - GW1

[[Image:Serinus - Serinus GmbH - 3rd Party Product_4_EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product_5_EN.png]]

Enter the details as shown above. Use Protocol TCP, Remote Domain is this own PBX (!). For autorization use the credentials of the prior created Gateway object. Under "Alias List", enter the name and the number of the above created gateway object. Select the codec G722. Use no encryption.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 16 EN.png]]

If more than one pbx system or Mediagateways are connected, you can add a route to allow calls between them.

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 17 DE 1.0.22.x.png]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Serinus - Serinus GmbH - 3rd Party Product 18 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 19 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silent alert key is pressed.

The pbx-prefixes:

'''SOAP connection'''

The SOAP connection is used for forced release or loudspeaker announcements

Create a new user in the innovaphone pbx

[[Image:Serinus - Serinus GmbH - 3rd Party Product_21_EN.png]]

It should have the rights to control all affected system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product_20_EN.png]]

Once done, go back to the mediagateway SIP connector and add the credentials

[[Image:Serinus - Serinus GmbH - 3rd Party Product 22 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 23 DE 1.0.22.x.png]]

When all settings are correct, the test button will show up a positive confirmation.

If it always fails, please try a password with less than 16 signs.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 24 EN 1.0.22.x.PNG]]

Settings for automatic call answer on system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product 25 EN 1.0.22.x.PNG]]

Settings for forced release on nearly all phones (system phones, sip phones and also system dect phones)

==Summary==
Test Report Serinus

[[Media:Zertifikat_Serinus_und_innovaphone_19032019.pdf]] 
[[Media:Zertifikat_Serinus_und_innovaphone_19032019_EN.pdf‎]]

'''Remark innovaphone AG''':
* above listed "certificates" and test reports have been created by manufacturer itself and not by innovaphone itself.
* innovaphone has not conducted any tests nor can confirm functionality as indicated by manufacturer.

==Contact==
{|
| Serinus GmbH
|-
| Benjamin Lieber
|-
| Albrechtstraße 52
|-
| 58089 Hagen
|-
| Tel: +49 2331 97642 20
|-
| Mobile: +49 176 610 93 462
|-
| Mail: [mailto:benjamin.lieber@serinus-sec.de benjamin.lieber@serinus-sec.de]
|}

File:Serinus - Serinus GmbH - 3rd Party Product 1 DE 2.2.13.x.png

2019-11-11T11:34:35Z

Serinus:

Howto:FACT24 - F24 AG - 3rd Party Product

2019-11-11T11:34:05Z

Serinus: /* Configuration */

[[Image:Serinus Logo RGB-digital blue.png||200px|right]]

==Product Name==
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]

==Certification Status==
{{Template:Compat_Status_"referral_prod."|certificate=Serinus_-_serinus_-_3rd_Party_Product_product_cert.pdf}}

Testing of this product has been finalized May 2nd, 2019.

==Category==
{{Category:3rdParty Alarm Server}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Alarm Server|{{PAGENAME}}]]

==Vendor==
[[Image:Serinus Logo RGB-digital blue.png|150px]]

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

[https://www.serinus-sec.de/en/ Serinus GmbH]

==Description==
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px]]

Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

'''Benefits at a glance:'''

* Independence from the infrastructure: web-based alert and crisis management platform
* Failover protection: geo-redundant cluster operation
* Ease of integration: alarm media gateway with redundant network connection (LTE backup)

==== Available Languages====
* German
* English

==Functions==

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

'''Key features in combination with Innovaphone:'''

* Display text on Deskphones and Dect-Phones
* Confirmation via DTMF ( positive, negative, PIN-based, Time)
* Textmessage via SOAP Interface
* Loudspeaker broadcast
* Control call forwarding
* Call intrusion
* Call recording
* LDAP Integration Innovaphone to import User
* Localisation

'''Offered Interfaces'''
* Digital contact inputs and outputs
* Serial connections via ESPA 4.4.4
* IP integration via ESPA-X, KNX, Modbus, BACnet
* Connection through OPC
* REST API Interface
* Email
* SMS
==Use Cases==
'''Alerting'''
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
* [https://www.serinus-sec.de/en/convening-of-crisis-task-forces// Convening of crisis task forces ]
* [https://www.serinus-sec.de/en/first-aiders-emergency-call/ First-aiders emergency call]
* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]

'''Crisis management'''
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
* [https://www.serinus-sec.de/en/incident-management/ Incident Management ]
* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]

'''Technical Monitoring'''
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]

==Version==
Product versions used for interop testing:
* Serinus MG Version 2.2.16/2.2.13/2.2.8/2.1.x/2.0.x/1.1
* innovaphone V13 R1 SR5 IPVA 13.2075 / V12 R2 SR17 IPVAC 12.5.3.717

==Configuration==

'''SIP configuration with Mediagateway Version 2.2.x'''

There are two ways how to connect the serinus Mediagateway to a innovaphone telephone system:
- The connection as an '''(SIP-) object''' will be easy and fast but does not have many configuration possibilitys.
- connecting as an '''gateway trunk''' has much more possibilities like codec selection, routings,,...

In both ways calling the mediagateway through an range of numbers is possible (e.g. 99 000-999).

Which way to choose should be the decission of the technician that supports the telephone system.

Here the best way as an '''gateway trunk''' is described

'''SIP configuration'''

overview of the sip connector in the Mediagateway (example)

[[Image:Serinus_-_Serinus_GmbH_-_3rd_Party_Product_1_DE_2.2.13.x.png]]

this example shows how the mediagateway can be connected

Here we used the following configuration examples:

Serinus Mediagateway: 192.168.8.25

Innovaphone PBX: 192.168.8.171

TelNbr Mediagateway: 71-xxxx

'''Gateway trunk connection'''

[[Image:Serinus - Serinus GmbH - 3rd Party Product_1_EN.PNG]]

These image shows the gateway object Serinus_Mediagateway71 No 71

As soon as all configuration steps are made in the innovaphone pbx, the gateway object and the GW from the menue GK will connect to each other (you can see this here under "Alias")

[[Image:Serinus - Serinus GmbH - 3rd Party Product_2_EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product_3_EN.png]]

Create a new gateway object

On the innovaphone configuration page go to: Gateway - GK - GW1

[[Image:Serinus - Serinus GmbH - 3rd Party Product_4_EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product_5_EN.png]]

Enter the details as shown above. Use Protocol TCP, Remote Domain is this own PBX (!). For autorization use the credentials of the prior created Gateway object. Under "Alias List", enter the name and the number of the above created gateway object. Select the codec G722. Use no encryption.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 16 EN.png]]

If more than one pbx system or Mediagateways are connected, you can add a route to allow calls between them.

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 17 DE 1.0.22.x.png]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Serinus - Serinus GmbH - 3rd Party Product 18 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 19 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silent alert key is pressed.

The pbx-prefixes:

'''SOAP connection'''

The SOAP connection is used for forced release or loudspeaker announcements

Create a new user in the innovaphone pbx

[[Image:Serinus - Serinus GmbH - 3rd Party Product_21_EN.png]]

It should have the rights to control all affected system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product_20_EN.png]]

Once done, go back to the mediagateway SIP connector and add the credentials

[[Image:Serinus - Serinus GmbH - 3rd Party Product 22 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 23 DE 1.0.22.x.png]]

When all settings are correct, the test button will show up a positive confirmation.

If it always fails, please try a password with less than 16 signs.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 24 EN 1.0.22.x.PNG]]

Settings for automatic call answer on system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product 25 EN 1.0.22.x.PNG]]

Settings for forced release on nearly all phones (system phones, sip phones and also system dect phones)

==Summary==
Test Report Serinus

[[Media:Zertifikat_Serinus_und_innovaphone_19032019.pdf]] 
[[Media:Zertifikat_Serinus_und_innovaphone_19032019_EN.pdf‎]]

'''Remark innovaphone AG''':
* above listed "certificates" and test reports have been created by manufacturer itself and not by innovaphone itself.
* innovaphone has not conducted any tests nor can confirm functionality as indicated by manufacturer.

==Contact==
{|
| Serinus GmbH
|-
| Benjamin Lieber
|-
| Albrechtstraße 52
|-
| 58089 Hagen
|-
| Tel: +49 2331 97642 20
|-
| Mobile: +49 176 610 93 462
|-
| Mail: [mailto:benjamin.lieber@serinus-sec.de benjamin.lieber@serinus-sec.de]
|}

Howto:FACT24 - F24 AG - 3rd Party Product

2019-11-11T11:33:03Z

Serinus: /* Configuration */

[[Image:Serinus Logo RGB-digital blue.png||200px|right]]

==Product Name==
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]

==Certification Status==
{{Template:Compat_Status_"referral_prod."|certificate=Serinus_-_serinus_-_3rd_Party_Product_product_cert.pdf}}

Testing of this product has been finalized May 2nd, 2019.

==Category==
{{Category:3rdParty Alarm Server}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Alarm Server|{{PAGENAME}}]]

==Vendor==
[[Image:Serinus Logo RGB-digital blue.png|150px]]

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

[https://www.serinus-sec.de/en/ Serinus GmbH]

==Description==
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px]]

Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

'''Benefits at a glance:'''

* Independence from the infrastructure: web-based alert and crisis management platform
* Failover protection: geo-redundant cluster operation
* Ease of integration: alarm media gateway with redundant network connection (LTE backup)

==== Available Languages====
* German
* English

==Functions==

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

'''Key features in combination with Innovaphone:'''

* Display text on Deskphones and Dect-Phones
* Confirmation via DTMF ( positive, negative, PIN-based, Time)
* Textmessage via SOAP Interface
* Loudspeaker broadcast
* Control call forwarding
* Call intrusion
* Call recording
* LDAP Integration Innovaphone to import User
* Localisation

'''Offered Interfaces'''
* Digital contact inputs and outputs
* Serial connections via ESPA 4.4.4
* IP integration via ESPA-X, KNX, Modbus, BACnet
* Connection through OPC
* REST API Interface
* Email
* SMS
==Use Cases==
'''Alerting'''
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
* [https://www.serinus-sec.de/en/convening-of-crisis-task-forces// Convening of crisis task forces ]
* [https://www.serinus-sec.de/en/first-aiders-emergency-call/ First-aiders emergency call]
* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]

'''Crisis management'''
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
* [https://www.serinus-sec.de/en/incident-management/ Incident Management ]
* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]

'''Technical Monitoring'''
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]

==Version==
Product versions used for interop testing:
* Serinus MG Version 2.2.16/2.2.13/2.2.8/2.1.x/2.0.x/1.1
* innovaphone V13 R1 SR5 IPVA 13.2075 / V12 R2 SR17 IPVAC 12.5.3.717

==Configuration==

'''SIP configuration with Mediagateway Version 2.2.x'''

There are two ways how to connect the serinus Mediagateway to a innovaphone telephone system:
- The connection as an '''(SIP-) object''' will be easy and fast but does not have many configuration possibilitys.
- connecting as an '''gateway trunk''' has much more possibilities like codec selection, routings,,...

In both ways calling the mediagateway through an range of numbers is possible (e.g. 99 000-999).

Which way to choose should be the decission of the technician that supports the telephone system.

Here the best way as an '''gateway trunk''' is described

'''SIP configuration'''

overview of the sip connector in the Mediagateway (example)

[[Image:Serinus - Serinus GmbH - 3rd Party Product_1_DE_2.2.13.x.png]]

this example shows how the mediagateway can be connected

Here we used the following configuration examples:

Serinus Mediagateway: 192.168.8.25

Innovaphone PBX: 192.168.8.171

TelNbr Mediagateway: 71-xxxx

'''Gateway trunk connection'''

[[Image:Serinus - Serinus GmbH - 3rd Party Product_1_EN.PNG]]

These image shows the gateway object Serinus_Mediagateway71 No 71

As soon as all configuration steps are made in the innovaphone pbx, the gateway object and the GW from the menue GK will connect to each other (you can see this here under "Alias")

[[Image:Serinus - Serinus GmbH - 3rd Party Product_2_EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product_3_EN.png]]

Create a new gateway object

On the innovaphone configuration page go to: Gateway - GK - GW1

[[Image:Serinus - Serinus GmbH - 3rd Party Product_4_EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product_5_EN.png]]

Enter the details as shown above. Use Protocol TCP, Remote Domain is this own PBX (!). For autorization use the credentials of the prior created Gateway object. Under "Alias List", enter the name and the number of the above created gateway object. Select the codec G722. Use no encryption.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 16 EN.png]]

If more than one pbx system or Mediagateways are connected, you can add a route to allow calls between them.

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 17 DE 1.0.22.x.png]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Serinus - Serinus GmbH - 3rd Party Product 18 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 19 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silent alert key is pressed.

The pbx-prefixes:

'''SOAP connection'''

The SOAP connection is used for forced release or loudspeaker announcements

Create a new user in the innovaphone pbx

[[Image:Serinus - Serinus GmbH - 3rd Party Product_21_EN.png]]

It should have the rights to control all affected system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product_20_EN.png]]

Once done, go back to the mediagateway SIP connector and add the credentials

[[Image:Serinus - Serinus GmbH - 3rd Party Product 22 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 23 DE 1.0.22.x.png]]

When all settings are correct, the test button will show up a positive confirmation.

If it always fails, please try a password with less than 16 signs.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 24 EN 1.0.22.x.PNG]]

Settings for automatic call answer on system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product 25 EN 1.0.22.x.PNG]]

Settings for forced release on nearly all phones (system phones, sip phones and also system dect phones)

==Summary==
Test Report Serinus

[[Media:Zertifikat_Serinus_und_innovaphone_19032019.pdf]] 
[[Media:Zertifikat_Serinus_und_innovaphone_19032019_EN.pdf‎]]

'''Remark innovaphone AG''':
* above listed "certificates" and test reports have been created by manufacturer itself and not by innovaphone itself.
* innovaphone has not conducted any tests nor can confirm functionality as indicated by manufacturer.

==Contact==
{|
| Serinus GmbH
|-
| Benjamin Lieber
|-
| Albrechtstraße 52
|-
| 58089 Hagen
|-
| Tel: +49 2331 97642 20
|-
| Mobile: +49 176 610 93 462
|-
| Mail: [mailto:benjamin.lieber@serinus-sec.de benjamin.lieber@serinus-sec.de]
|}

File:Serinus - Serinus GmbH - 3rd Party Product 5 EN.PNG

2019-11-11T11:31:16Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 4 EN.PNG

2019-11-11T11:30:59Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 3 EN.PNG

2019-11-11T11:30:50Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 2 EN.PNG

2019-11-11T11:30:41Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 1 EN.PNG

2019-11-11T11:30:32Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 1 DE 2.2.13.x.PNG

2019-11-11T11:30:13Z

Serinus:

Howto:FACT24 - F24 AG - 3rd Party Product

2019-11-11T08:18:23Z

Serinus: /* Version */

[[Image:Serinus Logo RGB-digital blue.png||200px|right]]

==Product Name==
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]

==Certification Status==
{{Template:Compat_Status_"referral_prod."|certificate=Serinus_-_serinus_-_3rd_Party_Product_product_cert.pdf}}

Testing of this product has been finalized May 2nd, 2019.

==Category==
{{Category:3rdParty Alarm Server}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Alarm Server|{{PAGENAME}}]]

==Vendor==
[[Image:Serinus Logo RGB-digital blue.png|150px]]

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

[https://www.serinus-sec.de/en/ Serinus GmbH]

==Description==
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px]]

Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

'''Benefits at a glance:'''

* Independence from the infrastructure: web-based alert and crisis management platform
* Failover protection: geo-redundant cluster operation
* Ease of integration: alarm media gateway with redundant network connection (LTE backup)

==== Available Languages====
* German
* English

==Functions==

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

'''Key features in combination with Innovaphone:'''

* Display text on Deskphones and Dect-Phones
* Confirmation via DTMF ( positive, negative, PIN-based, Time)
* Textmessage via SOAP Interface
* Loudspeaker broadcast
* Control call forwarding
* Call intrusion
* Call recording
* LDAP Integration Innovaphone to import User
* Localisation

'''Offered Interfaces'''
* Digital contact inputs and outputs
* Serial connections via ESPA 4.4.4
* IP integration via ESPA-X, KNX, Modbus, BACnet
* Connection through OPC
* REST API Interface
* Email
* SMS
==Use Cases==
'''Alerting'''
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
* [https://www.serinus-sec.de/en/convening-of-crisis-task-forces// Convening of crisis task forces ]
* [https://www.serinus-sec.de/en/first-aiders-emergency-call/ First-aiders emergency call]
* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]

'''Crisis management'''
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
* [https://www.serinus-sec.de/en/incident-management/ Incident Management ]
* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]

'''Technical Monitoring'''
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]

==Version==
Product versions used for interop testing:
* Serinus MG Version 2.2.16/2.2.13/2.2.8/2.1.x/2.0.x/1.1
* innovaphone V13 R1 SR5 IPVA 13.2075 / V12 R2 SR17 IPVAC 12.5.3.717

==Configuration==

'''SIP configuration with Mediagateway Version 2.0.0.x'''

to be done by serinus

'''SIP configuration with Mediagateway Version 1.0.22.x'''

There are two ways how to connect the serinus Mediagateway to a innovaphone telephone system:
- The connection as an '''(SIP-) object''' will be easy and fast but does not have many configuration possibilitys.
- connecting as an '''gateway trunk''' has much more possibilities like codec selection, routings,,...

In both ways calling the mediagateway through an range of numbers is possible (e.g. 99 000-999).

Which way to choose should be the decission of the technician that supports the telephone system.

'''SIP configuration'''

overview of both sip connectors in the Mediagateway (example)

[[Image:Serinus - Serinus GmbH - 3rd Party Product_1_DE_1.0.22.x_.png]]

this example shows the two ways how the mediagateway can be connected as described before.

Here we used the following configuration examples:

Serinus Mediagateway: 192.168.8.25

Innovaphone PBX: 192.168.8.171

TelNbr Mediagateway way1: 91-xxxx

TelNbr Mediagateway way2: 71-xxxx

'''Way1: register as gateway-object'''

[[Image:Serinus_-_Serinus_GmbH_-_3rd_Party_Product_2_EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 3 EN.png]]

These images shows the gateway object Serinus_Mediagateway1 No 91

[[Image:Serinus - Serinus GmbH - 3rd Party Product 4 EN.png]]

Create a new gateway object

[[Image:Serinus - Serinus GmbH - 3rd Party Product 5 EN.png]]

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 6 EN 1.0.22.x .PNG]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Serinus - Serinus GmbH - 3rd Party Product 7 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 8 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silet alert key is pressed.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 9 EN 1.0.22.x.PNG]]

The pbx-prefixes are not used in this version. These mask is only for documentation purposes.

To be able to make a external call, please add the external prefix to the external phone number within the persons.

'''Way2: Gateway trunk connection'''

[[Image:Serinus - Serinus GmbH - 3rd Party Product 10 EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 11 EN.png]]

These images shows the gateway object Serinus_Mediagateway71 No 71

[[Image:Serinus - Serinus GmbH - 3rd Party Product 12 EN.png]]

Create a new gateway object

[[Image:Serinus - Serinus GmbH - 3rd Party Product 13 EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 14 EN.png]]

In this picture we have two different Mediagateways configured and connected

As soon as all configuration steps are made in the innovaphone pbx, the gateway object and the GW from the menue GK will connect to each other (you can see this here under "Alias")

On the innovaphone configuration page go to: Gateway - GK - GW1

[[Image:Serinus - Serinus GmbH - 3rd Party Product 15 EN.png]]

Enter the details as shown above. Use Protocol TCP, Remote Domain is this own PBX (!). Under "Alias List", enter the name and the number of the above created gateway object. Select the codec G722. Use no encryption.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 16 EN.png]]

If more than one pbx system or Mediagateways are connected, you can add a route to allow calls between them.

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 17 DE 1.0.22.x.png]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Serinus - Serinus GmbH - 3rd Party Product 18 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 19 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silet alert key is pressed.

The pbx-prefixes are not used in this version. These mask is only for documentation purposes.

To be able to make a external call, please add the external prefix to the external phone number within the persons.

'''SOAP connection'''

The SOAP connection is used for forced release or loudspeaker announcements

Create a new user in the innovaphone pbx

[[Image:Serinus - Serinus GmbH - 3rd Party Product_21_EN.png]]

It should have the rights to control all affected system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product_20_EN.png]]

Once done, go back to the mediagateway SIP connector and add the credentials

[[Image:Serinus - Serinus GmbH - 3rd Party Product 22 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 23 DE 1.0.22.x.png]]

When all settings are correct, the test button will show up a positive confirmation.

If it always fails, please try a password with less than 16 signs.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 24 EN 1.0.22.x.PNG]]

Settings for automatic call answer on system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product 25 EN 1.0.22.x.PNG]]

Settings for forced release on nearly all phones (system phones, sip phones and also system dect phones)

==Summary==
Test Report Serinus

[[Media:Zertifikat_Serinus_und_innovaphone_19032019.pdf]] 
[[Media:Zertifikat_Serinus_und_innovaphone_19032019_EN.pdf‎]]

'''Remark innovaphone AG''':
* above listed "certificates" and test reports have been created by manufacturer itself and not by innovaphone itself.
* innovaphone has not conducted any tests nor can confirm functionality as indicated by manufacturer.

==Contact==
{|
| Serinus GmbH
|-
| Benjamin Lieber
|-
| Albrechtstraße 52
|-
| 58089 Hagen
|-
| Tel: +49 2331 97642 20
|-
| Mobile: +49 176 610 93 462
|-
| Mail: [mailto:benjamin.lieber@serinus-sec.de benjamin.lieber@serinus-sec.de]
|}

Howto:FACT24 - F24 AG - 3rd Party Product

2019-05-02T12:29:41Z

Serinus: /* Configuration */

[[Image:Serinus Logo RGB-digital blue.png||200px|right]]

==Product Name==
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]

==Certification Status==
Due to missing configuration reports by manufacturer, grant of certification status is currently pending.

==Category==
{{Category:3rdParty Alarm Server}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Alarm Server|{{PAGENAME}}]]

==Vendor==
[[Image:Serinus Logo RGB-digital blue.png|150px]]

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

[https://www.serinus-sec.de/en/ Serinus GmbH]

==Description==
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px]]

Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

'''Benefits at a glance:'''

* Independence from the infrastructure: web-based alert and crisis management platform
* Failover protection: geo-redundant cluster operation
* Ease of integration: alarm media gateway with redundant network connection (LTE backup)

==== Available Languages====
* German
* English

==Functions==

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

'''Key features in combination with Innovaphone:'''

* Display text on Deskphones and Dect-Phones
* Confirmation via DTMF ( positive, negative, PIN-based, Time)
* Textmessage via SOAP Interface
* Loudspeaker broadcast
* Control call forwarding
* Call intrusion
* Call recording
* LDAP Integration Innovaphone to import User
* Localisation

'''Offered Interfaces'''
* Digital contact inputs and outputs
* Serial connections via ESPA 4.4.4
* IP integration via ESPA-X, KNX, Modbus, BACnet
* Connection through OPC
* REST API Interface
* Email
* SMS
==Use Cases==
'''Alerting'''
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
* [https://www.serinus-sec.de/en/convening-of-crisis-task-forces// Convening of crisis task forces ]
* [https://www.serinus-sec.de/en/first-aiders-emergency-call/ First-aiders emergency call]
* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]

'''Crisis management'''
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
* [https://www.serinus-sec.de/en/incident-management/ Incident Management ]
* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]

'''Technical Monitoring'''
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]

==Version==
Product versions used for interop testing:
* Serinus MG Version 1.1
* innovaphone V12 R2 SR17 IPVAC 12.5.3.717

==Configuration==

'''SIP configuration with Mediagateway Version 2.0.0.x'''

to be done by serinus

'''SIP configuration with Mediagateway Version 1.0.22.x'''

There are two ways how to connect the serinus Mediagateway to a innovaphone telephone system:
- The connection as an '''(SIP-) object''' will be easy and fast but does not have many configuration possibilitys.
- connecting as an '''gateway trunk''' has much more possibilities like codec selection, routings,,...

In both ways calling the mediagateway through an range of numbers is possible (e.g. 99 000-999).

Which way to choose should be the decission of the technician that supports the telephone system.

'''SIP configuration'''

overview of both sip connectors in the Mediagateway (example)

[[Image:Serinus - Serinus GmbH - 3rd Party Product_1_DE_1.0.22.x_.png]]

this example shows the two ways how the mediagateway can be connected as described before.

Here we used the following configuration examples:

Serinus Mediagateway: 192.168.8.25

Innovaphone PBX: 192.168.8.171

TelNbr Mediagateway way1: 91-xxxx

TelNbr Mediagateway way2: 71-xxxx

'''Way1: register as gateway-object'''

[[Image:Serinus_-_Serinus_GmbH_-_3rd_Party_Product_2_EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 3 EN.png]]

These images shows the gateway object Serinus_Mediagateway1 No 91

[[Image:Serinus - Serinus GmbH - 3rd Party Product 4 EN.png]]

Create a new gateway object

[[Image:Serinus - Serinus GmbH - 3rd Party Product 5 EN.png]]

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 6 EN 1.0.22.x .PNG]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Serinus - Serinus GmbH - 3rd Party Product 7 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 8 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silet alert key is pressed.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 9 EN 1.0.22.x.PNG]]

The pbx-prefixes are not used in this version. These mask is only for documentation purposes.

To be able to make a external call, please add the external prefix to the external phone number within the persons.

'''Way2: Gateway trunk connection'''

[[Image:Serinus - Serinus GmbH - 3rd Party Product 10 EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 11 EN.png]]

These images shows the gateway object Serinus_Mediagateway71 No 71

[[Image:Serinus - Serinus GmbH - 3rd Party Product 12 EN.png]]

Create a new gateway object

[[Image:Serinus - Serinus GmbH - 3rd Party Product 13 EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 14 EN.png]]

In this picture we have two different Mediagateways configured and connected

As soon as all configuration steps are made in the innovaphone pbx, the gateway object and the GW from the menue GK will connect to each other (you can see this here under "Alias")

On the innovaphone configuration page go to: Gateway - GK - GW1

[[Image:Serinus - Serinus GmbH - 3rd Party Product 15 EN.png]]

Enter the details as shown above. Use Protocol TCP, Remote Domain is this own PBX (!). Under "Alias List", enter the name and the number of the above created gateway object. Select the codec G722. Use no encryption.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 16 EN.png]]

If more than one pbx system or Mediagateways are connected, you can add a route to allow calls between them.

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 17 DE 1.0.22.x.png]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Serinus - Serinus GmbH - 3rd Party Product 18 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 19 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silet alert key is pressed.

The pbx-prefixes are not used in this version. These mask is only for documentation purposes.

To be able to make a external call, please add the external prefix to the external phone number within the persons.

'''SOAP connection'''

The SOAP connection is used for forced release or loudspeaker announcements

Create a new user in the innovaphone pbx

[[Image:Serinus - Serinus GmbH - 3rd Party Product_21_EN.png]]

It should have the rights to control all affected system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product_20_EN.png]]

Once done, go back to the mediagateway SIP connector and add the credentials

[[Image:Serinus - Serinus GmbH - 3rd Party Product 22 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 23 DE 1.0.22.x.png]]

When all settings are correct, the test button will show up a positive confirmation.

If it always fails, please try a password with less than 16 signs.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 24 EN 1.0.22.x.PNG]]

Settings for automatic call answer on system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product 25 EN 1.0.22.x.PNG]]

Settings for forced release on nearly all phones (system phones, sip phones and also system dect phones)

==Summary==
Test Report Serinus

[[Media:Zertifikat_Serinus_und_innovaphone_19032019.pdf]] 
[[Media:Zertifikat_Serinus_und_innovaphone_19032019_EN.pdf‎]]

'''Remark innovaphone AG''':
* above listed "certificates" and test reports have been created by manufacturer itself and not by innovaphone itself.
* innovaphone has not conducted any tests nor can confirm functionality as indicated by manufacturer.

==Contact==
{|
| Serinus GmbH
|-
| Benjamin Lieber
|-
| Albrechtstraße 52
|-
| 58089 Hagen
|-
| Tel: +49 2331 97642 20
|-
| Mobile: +49 176 610 93 462
|-
| Mail: [mailto:benjamin.lieber@serinus-sec.de benjamin.lieber@serinus-sec.de]
|}

Howto:FACT24 - F24 AG - 3rd Party Product

2019-05-02T12:11:52Z

Serinus: /* Configuration */

[[Image:Serinus Logo RGB-digital blue.png||200px|right]]

==Product Name==
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]

==Certification Status==
Due to missing configuration reports by manufacturer, grant of certification status is currently pending.

==Category==
{{Category:3rdParty Alarm Server}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Alarm Server|{{PAGENAME}}]]

==Vendor==
[[Image:Serinus Logo RGB-digital blue.png|150px]]

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

[https://www.serinus-sec.de/en/ Serinus GmbH]

==Description==
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px]]

Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

'''Benefits at a glance:'''

* Independence from the infrastructure: web-based alert and crisis management platform
* Failover protection: geo-redundant cluster operation
* Ease of integration: alarm media gateway with redundant network connection (LTE backup)

==== Available Languages====
* German
* English

==Functions==

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

'''Key features in combination with Innovaphone:'''

* Display text on Deskphones and Dect-Phones
* Confirmation via DTMF ( positive, negative, PIN-based, Time)
* Textmessage via SOAP Interface
* Loudspeaker broadcast
* Control call forwarding
* Call intrusion
* Call recording
* LDAP Integration Innovaphone to import User
* Localisation

'''Offered Interfaces'''
* Digital contact inputs and outputs
* Serial connections via ESPA 4.4.4
* IP integration via ESPA-X, KNX, Modbus, BACnet
* Connection through OPC
* REST API Interface
* Email
* SMS
==Use Cases==
'''Alerting'''
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
* [https://www.serinus-sec.de/en/convening-of-crisis-task-forces// Convening of crisis task forces ]
* [https://www.serinus-sec.de/en/first-aiders-emergency-call/ First-aiders emergency call]
* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]

'''Crisis management'''
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
* [https://www.serinus-sec.de/en/incident-management/ Incident Management ]
* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]

'''Technical Monitoring'''
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]

==Version==
Product versions used for interop testing:
* Serinus MG Version 1.1
* innovaphone V12 R2 SR17 IPVAC 12.5.3.717

==Configuration==

'''SIP configuration with Mediagateway Version 1.0.22.x'''

There are two ways how to connect the serinus Mediagateway to a innovaphone telephone system:
- The connection as an '''(SIP-) object''' will be easy and fast but does not have many configuration possibilitys.
- connecting as an '''gateway trunk''' has much more possibilities like codec selection, routings,,...

In both ways calling the mediagateway through an range of numbers is possible (e.g. 99 000-999).

Which way to choose should be the decission of the technician that supports the telephone system.

'''SIP configuration'''

overview of both sip connectors in the Mediagateway (example)

[[Image:Serinus - Serinus GmbH - 3rd Party Product_1_DE_1.0.22.x_.png]]

this example shows the two ways how the mediagateway can be connected as described before.

Here we used the following configuration examples:

Serinus Mediagateway: 192.168.8.25

Innovaphone PBX: 192.168.8.171

TelNbr Mediagateway way1: 91-xxxx

TelNbr Mediagateway way2: 71-xxxx

'''Way1: register as gateway-object'''

[[Image:Serinus_-_Serinus_GmbH_-_3rd_Party_Product_2_EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 3 EN.png]]

These images shows the gateway object Serinus_Mediagateway1 No 91

[[Image:Serinus - Serinus GmbH - 3rd Party Product 4 EN.png]]

Create a new gateway object

[[Image:Serinus - Serinus GmbH - 3rd Party Product 5 EN.png]]

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 6 EN 1.0.22.x .PNG]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Serinus - Serinus GmbH - 3rd Party Product 7 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 8 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silet alert key is pressed.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 9 EN 1.0.22.x.PNG]]

The pbx-prefixes are not used in this version. These mask is only for documentation purposes.

To be able to make a external call, please add the external prefix to the external phone number within the persons.

'''Way2: Gateway trunk connection'''

[[Image:Serinus - Serinus GmbH - 3rd Party Product 10 EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 11 EN.png]]

These images shows the gateway object Serinus_Mediagateway71 No 71

[[Image:Serinus - Serinus GmbH - 3rd Party Product 12 EN.png]]

Create a new gateway object

[[Image:Serinus - Serinus GmbH - 3rd Party Product 13 EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 14 EN.png]]

In this picture we have two different Mediagateways configured and connected

As soon as all configuration steps are made in the innovaphone pbx, the gateway object and the GW from the menue GK will connect to each other (you can see this here under "Alias")

On the innovaphone configuration page go to: Gateway - GK - GW1

[[Image:Serinus - Serinus GmbH - 3rd Party Product 15 EN.png]]

Enter the details as shown above. Use Protocol TCP, Remote Domain is this own PBX (!). Under "Alias List", enter the name and the number of the above created gateway object. Select the codec G722. Use no encryption.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 16 EN.png]]

If more than one pbx system or Mediagateways are connected, you can add a route to allow calls between them.

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 17 DE 1.0.22.x.png]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Serinus - Serinus GmbH - 3rd Party Product 18 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 19 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silet alert key is pressed.

The pbx-prefixes are not used in this version. These mask is only for documentation purposes.

To be able to make a external call, please add the external prefix to the external phone number within the persons.

'''SOAP connection'''

The SOAP connection is used for forced release or loudspeaker announcements

Create a new user in the innovaphone pbx

[[Image:Serinus - Serinus GmbH - 3rd Party Product_21_EN.png]]

It should have the rights to control all affected system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product_20_EN.png]]

Once done, go back to the mediagateway SIP connector and add the credentials

[[Image:Serinus - Serinus GmbH - 3rd Party Product 22 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 23 DE 1.0.22.x.png]]

When all settings are correct, the test button will show up a positive confirmation.

If it always fails, please try a password with less than 16 signs.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 24 EN 1.0.22.x.PNG]]

Settings for automatic call answer on system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product 25 EN 1.0.22.x.PNG]]

Settings for forced release on nearly all phones (system phones, sip phones and also system dect phones)

==Summary==
Test Report Serinus

[[Media:Zertifikat_Serinus_und_innovaphone_19032019.pdf]] 
[[Media:Zertifikat_Serinus_und_innovaphone_19032019_EN.pdf‎]]

'''Remark innovaphone AG''':
* above listed "certificates" and test reports have been created by manufacturer itself and not by innovaphone itself.
* innovaphone has not conducted any tests nor can confirm functionality as indicated by manufacturer.

==Contact==
{|
| Serinus GmbH
|-
| Benjamin Lieber
|-
| Albrechtstraße 52
|-
| 58089 Hagen
|-
| Tel: +49 2331 97642 20
|-
| Mobile: +49 176 610 93 462
|-
| Mail: [mailto:benjamin.lieber@serinus-sec.de benjamin.lieber@serinus-sec.de]
|}

Howto:FACT24 - F24 AG - 3rd Party Product

2019-05-02T12:10:27Z

Serinus: /* Configuration */

[[Image:Serinus Logo RGB-digital blue.png||200px|right]]

==Product Name==
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]

==Certification Status==
Due to missing configuration reports by manufacturer, grant of certification status is currently pending.

==Category==
{{Category:3rdParty Alarm Server}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Alarm Server|{{PAGENAME}}]]

==Vendor==
[[Image:Serinus Logo RGB-digital blue.png|150px]]

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

[https://www.serinus-sec.de/en/ Serinus GmbH]

==Description==
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px]]

Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

'''Benefits at a glance:'''

* Independence from the infrastructure: web-based alert and crisis management platform
* Failover protection: geo-redundant cluster operation
* Ease of integration: alarm media gateway with redundant network connection (LTE backup)

==== Available Languages====
* German
* English

==Functions==

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

'''Key features in combination with Innovaphone:'''

* Display text on Deskphones and Dect-Phones
* Confirmation via DTMF ( positive, negative, PIN-based, Time)
* Textmessage via SOAP Interface
* Loudspeaker broadcast
* Control call forwarding
* Call intrusion
* Call recording
* LDAP Integration Innovaphone to import User
* Localisation

'''Offered Interfaces'''
* Digital contact inputs and outputs
* Serial connections via ESPA 4.4.4
* IP integration via ESPA-X, KNX, Modbus, BACnet
* Connection through OPC
* REST API Interface
* Email
* SMS
==Use Cases==
'''Alerting'''
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
* [https://www.serinus-sec.de/en/convening-of-crisis-task-forces// Convening of crisis task forces ]
* [https://www.serinus-sec.de/en/first-aiders-emergency-call/ First-aiders emergency call]
* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]

'''Crisis management'''
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
* [https://www.serinus-sec.de/en/incident-management/ Incident Management ]
* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]

'''Technical Monitoring'''
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]

==Version==
Product versions used for interop testing:
* Serinus MG Version 1.1
* innovaphone V12 R2 SR17 IPVAC 12.5.3.717

==Configuration==

'''SIP configuration with Mediagateway Version 1.0.22.x'''

There are two ways how to connect the serinus Mediagateway to a innovaphone telephone system:
- The connection as an '''(SIP-) object''' will be easy and fast but does not have many configuration possibilitys.
- connecting as an '''gateway trunk''' has much more possibilities like codec selection, routings,,...

In both ways calling the mediagateway through an range of numbers is possible (e.g. 99 000-999).

Which way to choose should be the decission of the technician that supports the telephone system.

'''SIP configuration'''

overview of both sip connectors in the Mediagateway (example)

[[Image:Serinus - Serinus GmbH - 3rd Party Product_1_DE_1.0.22.x_.png]]

this example shows the two ways how the mediagateway can be connected as described before.

Here we used the following configuration examples:

Serinus Mediagateway: 192.168.8.25

Innovaphone PBX: 192.168.8.171

TelNbr Mediagateway way1: 91-xxxx

TelNbr Mediagateway way2: 71-xxxx

'''Way1: register as gateway-object'''

[[Image:Serinus_-_Serinus_GmbH_-_3rd_Party_Product_2_EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 3 EN.png]]

These images shows the gateway object Serinus_Mediagateway1 No 91

[[Image:Serinus - Serinus GmbH - 3rd Party Product 4 EN.png]]

Create a new gateway object

[[Image:Serinus - Serinus GmbH - 3rd Party Product 5 EN.png]]

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 6 EN 1.0.22.x .PNG]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Serinus - Serinus GmbH - 3rd Party Product 7 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 8 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silet alert key is pressed.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 9 EN 1.0.22.x.PNG]]

The pbx-prefixes are not used in this version. These mask is only for documentation purposes.

To be able to make a external call, please add the external prefix to the external phone number within the persons.

'''Way2: Gateway trunk connection'''

[[Image:Serinus - Serinus GmbH - 3rd Party Product 10 EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 11 EN.png]]

These images shows the gateway object Serinus_Mediagateway71 No 71

[[Image:Serinus - Serinus GmbH - 3rd Party Product 12 EN.png]]

Create a new gateway object

[[Image:Serinus - Serinus GmbH - 3rd Party Product 13 EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 14 EN.png]]

In this picture we have two different Mediagateways configured and connected

As soon as all configuration steps are made in the innovaphone pbx, the gateway object and the GW from the menue GK will connect to each other (you can see this here under "Alias")

On the innovaphone configuration page go to: Gateway - GK - GW1

[[Image:Serinus - Serinus GmbH - 3rd Party Product 15 EN.png]]

Enter the details as shown above. Use Protocol TCP, Remote Domain is this own PBX (!). Under "Alias List", enter the name and the number of the above created gateway object. Select the codec G722. Use no encryption.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 16 EN.png]]

If more than one pbx system or Mediagateways are connected, you can add a route to allow calls between them.

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Serinus - Serinus GmbH - 3rd Party Product 17 DE 1.0.22.x.png]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Serinus - Serinus GmbH - 3rd Party Product 18 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 19 EN 1.0.22.x.PNG]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silet alert key is pressed.

The pbx-prefixes are not used in this version. These mask is only for documentation purposes.

To be able to make a external call, please add the external prefix to the external phone number within the persons.

[[Image:Beispiel.jpg]]

'''SOAP connection'''

The SOAP connection is used for forced release or loudspeaker announcements

Create a new user in the innovaphone pbx

[[Image:Serinus - Serinus GmbH - 3rd Party Product_21_EN.png]]

It should have the rights to control all affected system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product_20_EN.png]]

Once done, go back to the mediagateway SIP connector and add the credentials

[[Image:Serinus - Serinus GmbH - 3rd Party Product 22 EN 1.0.22.x.PNG]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 23 DE 1.0.22.x.png]]

When all settings are correct, the test button will show up a positive confirmation.

[[Image:Serinus - Serinus GmbH - 3rd Party Product 24 EN 1.0.22.x.PNG]]

Settings for automatic call answer on system phones

[[Image:Serinus - Serinus GmbH - 3rd Party Product 25 EN 1.0.22.x.PNG]]

Settings for forced release on nearly all phones (system phones, sip phones and also system dect phones)

==Summary==
Test Report Serinus

[[Media:Zertifikat_Serinus_und_innovaphone_19032019.pdf]] 
[[Media:Zertifikat_Serinus_und_innovaphone_19032019_EN.pdf‎]]

'''Remark innovaphone AG''':
* above listed "certificates" and test reports have been created by manufacturer itself and not by innovaphone itself.
* innovaphone has not conducted any tests nor can confirm functionality as indicated by manufacturer.

==Contact==
{|
| Serinus GmbH
|-
| Benjamin Lieber
|-
| Albrechtstraße 52
|-
| 58089 Hagen
|-
| Tel: +49 2331 97642 20
|-
| Mobile: +49 176 610 93 462
|-
| Mail: [mailto:benjamin.lieber@serinus-sec.de benjamin.lieber@serinus-sec.de]
|}

Howto:FACT24 - F24 AG - 3rd Party Product

2019-05-02T11:51:34Z

Serinus:

[[Image:Serinus Logo RGB-digital blue.png||200px|right]]

==Product Name==
Serinus Alarm-Mediagateway [https://www.serinus-sec.de/serinus-hybrid/ Serinus Hybrid]

==Certification Status==
Due to missing configuration reports by manufacturer, grant of certification status is currently pending.

==Category==
{{Category:3rdParty Alarm Server}}
[[Category:Referral Product|{{PAGENAME}}]]
[[Category:3rdParty Alarm Server|{{PAGENAME}}]]

==Vendor==
[[Image:Serinus Logo RGB-digital blue.png|150px]]

Serinus has its roots in the Ruhr area and was founded with the aim of providing an alert, information and collaboration platform that is simple, fast and reliable at the same time. This is a solution that can be intuitively operated by decision-makers even under enormous pressure. To develop this solution, the three founders could fall back on their together over 40 years of experience in the fields of IT, telecommunications, security technology as well as alarm and crisis management. Serinus is already one of the world’s leading providers in the field of smart event communication, shortly after its foundation.

[https://www.serinus-sec.de/en/ Serinus GmbH]

==Description==
[[Image:171129_Produkte_Hybrid_PPT2.jpg|600px]]

Combine the benefits of the server and cloud-based solutions with Serinus Hybrid. This version provides you the versatility and low-maintenance operation typical of Serinus SaaS combined with the individual capabilities and interface connection of Serinus On-premises. Using the local alarm media gateway, you can link not only standard but also manufacturer-specific interfaces and transmit all the notifications directly to your existing communication infrastructure.

'''Benefits at a glance:'''

* Independence from the infrastructure: web-based alert and crisis management platform
* Failover protection: geo-redundant cluster operation
* Ease of integration: alarm media gateway with redundant network connection (LTE backup)

==== Available Languages====
* German
* English

==Functions==

A lightning strike in the data centre, flooding in your region, an emergency case in the production line – whenever the worst case scenario occurs,
it is important to be prepared. According to a defined set of rules, Serinus transmits alarms using all the available communication channels,
while informing users about certain events and which responses are expected from them. Through the confirmation function, Serinus receives a qualified feedback on the availability and response times of your teams. All alerting operations are logged in detail and can be used for process improvement.

'''Key features in combination with Innovaphone:'''

* Display text on Deskphones and Dect-Phones
* Confirmation via DTMF ( positive, negative, PIN-based, Time)
* Textmessage via SOAP Interface
* Loudspeaker broadcast
* Control call forwarding
* Call intrusion
* Call recording
* LDAP Integration Innovaphone to import User
* Localisation

'''Offered Interfaces'''
* Digital contact inputs and outputs
* Serial connections via ESPA 4.4.4
* IP integration via ESPA-X, KNX, Modbus, BACnet
* Connection through OPC
* REST API Interface
* Email
* SMS
==Use Cases==
'''Alerting'''
* [https://www.serinus-sec.de/en/on-call-service-alerting/ On-call service alerting ]
* [https://www.serinus-sec.de/en/mci-alerting// MCI alerting ]
* [https://www.serinus-sec.de/en/convening-of-crisis-task-forces// Convening of crisis task forces ]
* [https://www.serinus-sec.de/en/first-aiders-emergency-call/ First-aiders emergency call]
* [https://www.serinus-sec.de/en/fire-and-evacuation-alert/ Fire and evacuation alert ]
* [https://www.serinus-sec.de/en/silent-alarm/ Silent alarm]

'''Crisis management'''
* [https://www.serinus-sec.de/en/it-emergency-management/ IT Emergency Management ]
* [https://www.serinus-sec.de/en/product-recall/ Product recall ]
* [https://www.serinus-sec.de/en/incident-management/ Incident Management ]
* [https://www.serinus-sec.de/en/information-hotline/ Info_Hotline ]
* [https://www.serinus-sec.de/en/emergency-conferences/ Emergency conferences]

'''Technical Monitoring'''
* [https://www.serinus-sec.de/en/technical-monitoring/ Technical monitoring ]
* [https://www.serinus-sec.de/en/itc-monitoring/ ICT monitoring ]
* [https://www.serinus-sec.de/en/facility-management/ Facility Management ]

==Version==
Product versions used for interop testing:
* Serinus MG Version 1.1
* innovaphone V12 R2 SR17 IPVAC 12.5.3.717

==Configuration==

'''SIP configuration with Mediagateway Version 1.0.22.x'''

There are two ways how to connect the serinus Mediagateway to a innovaphone telephone system:
- The connection as an '''(SIP-) object''' will be easy and fast but does not have many configuration possibilitys.
- connecting as an '''gateway trunk''' has much more possibilities like codec selection, routings,,...

In both ways calling the mediagateway through an range of numbers is possible (e.g. 99 000-999).

Which way to choose should be the decission of the technician that supports the telephone system.

'''SIP configuration'''

overview of both sip connectors in the Mediagateway (example)

[[Image:Serinus - Serinus GmbH - 3rd Party Product_1_DE_1.0.22.x_.png]]

this example shows the two ways how the mediagateway can be connected as described before.

Here we used the following configuration examples:

Serinus Mediagateway: 192.168.8.25

Innovaphone PBX: 192.168.8.171

TelNbr Mediagateway way1: 91-xxxx

TelNbr Mediagateway way2: 71-xxxx

'''Way1: register as gateway-object'''

[[Image:Serinus_-_Serinus_GmbH_-_3rd_Party_Product_2_EN.png]]

[[Image:Serinus - Serinus GmbH - 3rd Party Product 3 EN.png]]

These images shows the gateway object Serinus_Mediagateway1 No 91

[[Image:Beispiel.jpg]]

Create a new gateway object

[[Image:Beispiel.jpg]]

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Beispiel.jpg]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Beispiel.jpg]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silet alert key is pressed.

[[Image:Beispiel.jpg]]

The pbx-prefixes are not used in this version. These mask is only for documentation purposes.

To be able to make a external call, please add the external prefix to the external phone number within the persons.

'''Way2: Gateway trunk connection'''

[[Image:Beispiel.jpg]]

[[Image:Beispiel.jpg]]

These images shows the gateway object Serinus_Mediagateway71 No 71

[[Image:Beispiel.jpg]]

Create a new gateway object

[[Image:Beispiel.jpg]]

[[Image:Beispiel.jpg]]

In this picture we have two different Mediagateways configured and connected

As soon as all configuration steps are made in the innovaphone pbx, the gateway object and the GW from the menue GK will connect to each other (you can see this here under "Alias")

On the innovaphone configuration page go to: Gateway - GK - GW1

[[Image:Beispiel.jpg]]

Enter the details as shown above. Use Protocol TCP, Remote Domain is this own PBX (!). Under "Alias List", enter the name and the number of the above created gateway object. Select the codec G722. Use no encryption.

[[Image:Beispiel.jpg]]

If more than one pbx system or Mediagateways are connected, you can add a route to allow calls between them.

To create a new sip connector on the Serinus Mediagateway go to Menue - connectors - new SIP Connector

[[Image:Beispiel.jpg]]

Add a connection name, the serveradress of the innovaphone pbx, the portnumber, the protocoll and the authentication details

After adding the connection details you can start a testcall to a telephonenumber through entereing the phonen number and pressing the button "call".

The "send message" button can be used with some pbx systems to send a SIP-textmessage (if supported by the pbx)

[[Image:Beispiel.jpg]]

The extended sip logging can be activated already at the beginning to have a better overview through the logfiles if connection problems may occure. It must be deactivated afterwards to prevent the system to becoming slow.

"Take incoming call before reject or go further" can optionally be activated if the function "silent alerting" will be used. This can prevent the telephone from playing a short dialtone when the silet alert key is pressed.

[[Image:Beispiel.jpg]]

The pbx-prefixes are not used in this version. These mask is only for documentation purposes.

To be able to make a external call, please add the external prefix to the external phone number within the persons.

==Summary==
Test Report Serinus

[[Media:Zertifikat_Serinus_und_innovaphone_19032019.pdf]] 
[[Media:Zertifikat_Serinus_und_innovaphone_19032019_EN.pdf‎]]

'''Remark innovaphone AG''':
* above listed "certificates" and test reports have been created by manufacturer itself and not by innovaphone itself.
* innovaphone has not conducted any tests nor can confirm functionality as indicated by manufacturer.

==Contact==
{|
| Serinus GmbH
|-
| Benjamin Lieber
|-
| Albrechtstraße 52
|-
| 58089 Hagen
|-
| Tel: +49 2331 97642 20
|-
| Mobile: +49 176 610 93 462
|-
| Mail: [mailto:benjamin.lieber@serinus-sec.de benjamin.lieber@serinus-sec.de]
|}

File:Serinus - Serinus GmbH - 3rd Party Product 17 EN 1.0.22.x.PNG

2019-05-02T11:36:24Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 25 EN 1.0.22.x.PNG

2019-05-02T11:35:15Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 25 DE 1.0.22.x.png

2019-05-02T11:35:07Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 24 EN 1.0.22.x.PNG

2019-05-02T11:34:58Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 24 DE 1.0.22.x.png

2019-05-02T11:34:49Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 23 DE 1.0.22.x.png

2019-05-02T11:34:37Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 22 EN 1.0.22.x.PNG

2019-05-02T11:34:27Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 22 DE 1.0.22.x.png

2019-05-02T11:34:06Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 21 EN.png

2019-05-02T11:33:48Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 20 EN.png

2019-05-02T11:33:29Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 19 EN 1.0.22.x.PNG

2019-05-02T11:33:14Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 19 DE 1.0.22.x.png

2019-05-02T11:32:59Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 18 EN 1.0.22.x.PNG

2019-05-02T11:32:43Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 18 DE 1.0.22.x.png

2019-05-02T11:32:26Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 17 DE 1.0.22.x.png

2019-05-02T11:32:04Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 16 EN.png

2019-05-02T11:31:49Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 15 EN.png

2019-05-02T11:31:33Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 14 EN.png

2019-05-02T11:31:17Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 13 EN.png

2019-05-02T09:52:56Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 12 EN.png

2019-05-02T09:52:43Z

Serinus:

File:Serinus - Serinus GmbH - 3rd Party Product 11 EN.png

2019-05-02T09:52:33Z

Serinus: