innovaphone wiki - User contributions [en]

Howto:Apresa - Speech Enterprise GmbH - 3rd Party Product

2017-09-04T11:15:00Z

SpeechEnterprise:

[[Image:SpeechEnterpriseLogo1.png||80px|right]]
[[Image:Apresas.png||200px|right]]

==Product Name==

Apresa [http://www.speech-enterprise.de/Apresa.html Call-Recording - Mitschneide Lösungen]

==Certification Status==



{{Template:Compat_Status_"referral_prod."|certificate=Apresa-Speech-Engneering_-_product-cert.pdf}}






Vendor test report and configuration hints were received August 24th, 2017

<internal>
Zertifikatsvorlagen liegen unter \\inno-sifi\dfs\Techserv\Testlab
Beim Abschluss des Tests (egal ob gut, schlecht oder abgebrochen) bitte Nachricht an ptr!
 Bitte darauf achten, dass das Zertifizierungsdatum angegeben ist, also "Testing of this product has been finalized January 1st, 1970"
</internal>

==Category==


{{Category:3rdParty Voice Recording}}
[[Category:RecProd|{{PAGENAME}}]]
[[Category:RecProd 3rdParty Voice Recording|{{PAGENAME}}]]

==Functions==

Short summary of the most important features:
*professional state of the art recording
*automatic or on-demand recording
*announcement option
*recording control via phone / web-browser / PC client software / API
*notes to be added during conversation or later (through PC client software / web-browser)
*administration and operation via web-browser
*individual rights management for users and groups
*screen recording option through the PC client software
*backup- and export management (to e.g. NAS)
*hash protected recording files
*user tracking (prevention from missuse)
*search function through filters
*filters to be saved for frequent / later use
*easy networking of recorders (for multiple locations)
*highly scalable from small (5 channel) to carrier-grade (multi tenancy)
*MiFID II ready (for financial sector)

==Version==

* Call Recorder Apresa II: version 8.9.6.0
* innovaphone PBX (IP411): version 12r1 sr10
* innovaphone phones (IP111, IP222): version 12r1 sr6

==Vendor==


[[Image:SpeechEnterpriseLogo1.png]] http://www.speech-enterprise.de

==Description==

The call recorder Apresa II is a professional state of the art call recorder. It includes an embedded Debian Linux OS for high security and less maintenance. Beside different ready to use hardware variants it is is available for virtualization (self-installing within 25 minutes from an installation image).

All administration and operation is done via web-browser. The web-browser even can be used by a user to start, stop or cancel a recording or to add notes to a recording. A users rights management defines the individual access (view, playback, download, email, delete of the own/group's/all recordings). Individual filters for date, time, phonenumbers and notes are used for later search of recordings and can be saved for repeated use.

Apresa II systems in different locations e.g. headquarter and branches can easily be networked and also single phones anywhere in the world can be associated to an Apresa recorder delivering the recording file through an automatically built-up tunnel.

For security the Apresa II system supports automatic backup, encryption, certificate generation, hash recording file protection, forced password change intervalls, SNMP monitoring.

==Competitive Analysis==

Apresa is a professional solution suitable for sensitive security and finance segment. 
Due to it's features and security it is superior to PBX integrated or Windows based recording solutions. 
Compared to other professional recording solutions Apresa II is more flexible, easyer to network and always competitive in price.

==Summary==

This solution has been tested by the vendor.

The Apresa recording solution is running at innovaphone PBXes at several Volksbanken and Raiffeisenbanken supporting them fullfilling the European MiFID II regulations.

==Pricing==

Price of a fully featured Apresa II solution (for VMware / own hardware): 
Entry level (e.g. complete system for 5 concurrent users):
*below 2.000 € (enduser) 
Medium size (e.g. 50 agents doing 30 simultaneous recordings):
*156 € per agent or
*260 € per simultaneous recording

==Contact==

{|
| colspan=99 | Hans-Jürgen Scheele
|-
| colspan=99 | Speech Enterprise GmbH
|-
| colspan=99 | Jakob-Huber-Str. 28
|-
| colspan=99 | 82110 Germering
|-
| Tel: || +49 89 894580
|-
| Fax: || +49 89 8004 2121
|-
| Mail: || [mailto:info@speech-enterprise.de]
|}

== Test Report - Call Recorder Apresa at innovaphone PBX==

===Versions used in the Test ===
* innovaphone PBX (IP411): version 12r1 sr10
* innovaphone phones (IP111, IP222): version 12r1 sr6
* Call Recorder Apresa: version 8.9.4.0

===Configuration Structure===
[[Image:apresastructure.png]]

====PBX Configuration====
Object of type Gateway to connect the Apresa recorder: 
[[Image:apresa-object.png]]

----

Gateway settings for connection of the Apresa recorder: 
[[Image:apresa-gateway.png]]

----

====Phone Configuration====
Phone settings for recording: 
[[Image:apresa-phone.png]]

----

====Apresa Configuration====
The Apresa recorder is registering at the IP address of the innovaphone PBX using Benutzername and Passwort. Rules (Regeln für Aktionen) define the action for a call. In this test case an announcement (Hinweis-Ansage) is spoken and the call is always answered (immer Anruf annehmen). 
[[Image:apresa-settings.png]]

----

To interprete the innovaphone SIP protocol, the innovaphone checkbox in the Apresa setting is marked. 
To be set here: '''Options > System settings > VoIP''' (Advanced settings enabled): 
[[Image:apresa-settings4.png]]

----

===Results===

Different calls were made and the recordings,
* the recording file
* the displayed direction
* both displayed phone numbers
checked in the Apresa recordings overview:

[[Image:apresa-home.png]]

{| border="1" cellpadding="20" cellspacing="0"
!align="left" |Test case
|Remark
|Recording
|Numbers
|Direction
|-
|automatic recording internal incoming
|
|ok
|ok
|ok
|-
|automatic recording internal outgoing
|
|ok
|ok
|ok
|-
|automatic recording of two internal phones
|2 recordings with correct no. and direction
|ok
|ok
|ok
|-
|automatic recording incoming external call
|
|ok
|ok
|ok
|-
|automatic recording outgoing external call
|
|ok
|ok
|ok
|-
|on-demand recording internal incoming call
|
|ok
|ok
|ok
|-
|on-demand recording internal outgoing call
|
|ok
|ok
|ok
|-
|on-demand recording two internal phones
|separate control 2 recordings, no., direction
|ok
|ok
|ok
|-
|on-demand recording external incoming call
|
|ok
|ok
|ok
|-
|on-demand recording external outgoing call
|
|ok
|ok
|ok
|-
|Cancel automatic recording internal incoming call
|
|ok
|ok
|ok
|-
|Cancel automatic recording internal outgoing call
|
|ok
|ok
|ok
|-
|Cancel automatic recording 2 recording phones
|the correct phone must stop the other must continue
|ok
|ok
|ok
|-
|Cancel automatic recording external incoming call
|
|ok
|ok
|ok
|-
|Cancel automatic recording external outgoing call
|
|ok
|ok
|ok
|-
|Recording external calls only incoming
|
|ok
|ok
|ok
|-
|Recording external calls only ougoing
|
|ok
|ok
|ok
|-
|on-demand recording external outgoing only
|
|ok
|ok
|ok
|-
|on-demand recording external incoming only
|
|ok
|ok
|ok
|-
|}

[[Category:Compat|{{PAGENAME}}]]

Howto:Apresa - Speech Enterprise GmbH - 3rd Party Product

2017-09-04T11:08:25Z

SpeechEnterprise:

[[Image:Speech-Enterprise-GmbH-logo.png||200px|right]]

==Product Name==

Apresa [http://www.speech-enterprise.de/Apresa.html Call-Recording - Mitschneide Lösungen]

==Certification Status==



{{Template:Compat_Status_"referral_prod."|certificate=Apresa-Speech-Engneering_-_product-cert.pdf}}






Vendor test report and configuration hints were received August 24th, 2017

<internal>
Zertifikatsvorlagen liegen unter \\inno-sifi\dfs\Techserv\Testlab
Beim Abschluss des Tests (egal ob gut, schlecht oder abgebrochen) bitte Nachricht an ptr!
 Bitte darauf achten, dass das Zertifizierungsdatum angegeben ist, also "Testing of this product has been finalized January 1st, 1970"
</internal>

==Category==


{{Category:3rdParty Voice Recording}}
[[Category:RecProd|{{PAGENAME}}]]
[[Category:RecProd 3rdParty Voice Recording|{{PAGENAME}}]]

==Functions==

Short summary of the most important features:
*professional state of the art recording
*automatic or on-demand recording
*announcement option
*recording control via phone / web-browser / PC client software / API
*notes to be added during conversation or later (through PC client software / web-browser)
*administration and operation via web-browser
*individual rights management for users and groups
*screen recording option through the PC client software
*backup- and export management (to e.g. NAS)
*hash protected recording files
*user tracking (prevention from missuse)
*search function through filters
*filters to be saved for frequent / later use
*easy networking of recorders (for multiple locations)
*highly scalable from small (5 channel) to carrier-grade (multi tenancy)
*MiFID II ready (for financial sector)

==Version==

* Call Recorder Apresa II: version 8.9.6.0
* innovaphone PBX (IP411): version 12r1 sr10
* innovaphone phones (IP111, IP222): version 12r1 sr6

==Vendor==


[[Image:Speech-Enterprise-GmbH-logo.png]] [http://www.speech-enterprise.de/index.html Speech Enterprise GmbH ]

==Description==

The call recorder Apresa II is a professional state of the art call recorder. It includes an embedded Debian Linux OS for high security and less maintenance. Beside different ready to use hardware variants it is is available for virtualization (self-installing within 25 minutes from an installation image).

All administration and operation is done via web-browser. The web-browser even can be used by a user to start, stop or cancel a recording or to add notes to a recording. A users rights management defines the individual access (view, playback, download, email, delete of the own/group's/all recordings). Individual filters for date, time, phonenumbers and notes are used for later search of recordings and can be saved for repeated use.

Apresa II systems in different locations e.g. headquarter and branches can easily be networked and also single phones anywhere in the world can be associated to an Apresa recorder delivering the recording file through an automatically built-up tunnel.

For security the Apresa II system supports automatic backup, encryption, certificate generation, hash recording file protection, forced password change intervalls, SNMP monitoring.

==Competitive Analysis==

Apresa is a professional solution suitable for sensitive security and finance segment. 
Due to it's features and security it is superior to PBX integrated or Windows based recording solutions. 
Compared to other professional recording solutions Apresa II is more flexible, easyer to network and always competitive in price.

==Summary==

This solution has been tested by the vendor.

The Apresa recording solution is running at innovaphone PBXes at several Volksbanken and Raiffeisenbanken supporting them fullfilling the European MiFID II regulations.

==Pricing==

Price of a fully featured Apresa II solution (for VMware / own hardware): 
Entry level (e.g. complete system for 5 concurrent users):
*below 2.000 € (enduser) 
Medium size (e.g. 50 agents doing 30 simultaneous recordings):
*156 € per agent or
*260 € per simultaneous recording

==Contact==

{|
| colspan=99 | Hans-Jürgen Scheele
|-
| colspan=99 | Speech Enterprise GmbH
|-
| colspan=99 | Jakob-Huber-Str. 28
|-
| colspan=99 | 82110 Germering
|-
| Tel: || +49 89 894580
|-
| Fax: || +49 89 8004 2121
|-
| Mail: || [mailto:info@speech-enterprise.de]
|}

== Test Report - Call Recorder Apresa at innovaphone PBX==

===Versions used in the Test ===
* innovaphone PBX (IP411): version 12r1 sr10
* innovaphone phones (IP111, IP222): version 12r1 sr6
* Call Recorder Apresa: version 8.9.4.0

===Configuration Structure===
[[Image:apresastructure.png]]

====PBX Configuration====
Object of type Gateway to connect the Apresa recorder: 
[[Image:apresa-object.png]]

----

Gateway settings for connection of the Apresa recorder: 
[[Image:apresa-gateway.png]]

----

====Phone Configuration====
Phone settings for recording: 
[[Image:apresa-phone.png]]

----

====Apresa Configuration====
The Apresa recorder is registering at the IP address of the innovaphone PBX using Benutzername and Passwort. Rules (Regeln für Aktionen) define the action for a call. In this test case an announcement (Hinweis-Ansage) is spoken and the call is always answered (immer Anruf annehmen). 
[[Image:apresa-settings.png]]

----

To interprete the innovaphone SIP protocol, the innovaphone checkbox in the Apresa setting is marked. 
To be set here: '''Options > System settings > VoIP''' (Advanced settings enabled): 
[[Image:apresa-settings4.png]]

----

===Results===

Different calls were made and the recordings,
* the recording file
* the displayed direction
* both displayed phone numbers
checked in the Apresa recordings overview:

[[Image:apresa-home.png]]

{| border="1" cellpadding="20" cellspacing="0"
!align="left" |Test case
|Remark
|Recording
|Numbers
|Direction
|-
|automatic recording internal incoming
|
|ok
|ok
|ok
|-
|automatic recording internal outgoing
|
|ok
|ok
|ok
|-
|automatic recording of two internal phones
|2 recordings with correct no. and direction
|ok
|ok
|ok
|-
|automatic recording incoming external call
|
|ok
|ok
|ok
|-
|automatic recording outgoing external call
|
|ok
|ok
|ok
|-
|on-demand recording internal incoming call
|
|ok
|ok
|ok
|-
|on-demand recording internal outgoing call
|
|ok
|ok
|ok
|-
|on-demand recording two internal phones
|separate control 2 recordings, no., direction
|ok
|ok
|ok
|-
|on-demand recording external incoming call
|
|ok
|ok
|ok
|-
|on-demand recording external outgoing call
|
|ok
|ok
|ok
|-
|Cancel automatic recording internal incoming call
|
|ok
|ok
|ok
|-
|Cancel automatic recording internal outgoing call
|
|ok
|ok
|ok
|-
|Cancel automatic recording 2 recording phones
|the correct phone must stop the other must continue
|ok
|ok
|ok
|-
|Cancel automatic recording external incoming call
|
|ok
|ok
|ok
|-
|Cancel automatic recording external outgoing call
|
|ok
|ok
|ok
|-
|Recording external calls only incoming
|
|ok
|ok
|ok
|-
|Recording external calls only ougoing
|
|ok
|ok
|ok
|-
|on-demand recording external outgoing only
|
|ok
|ok
|ok
|-
|on-demand recording external incoming only
|
|ok
|ok
|ok
|-
|}

[[Category:Compat|{{PAGENAME}}]]

Howto:Apresa - Speech Enterprise GmbH - 3rd Party Product

2017-09-04T11:06:51Z

SpeechEnterprise:

[[Image:Speech-Enterprise-GmbH-logo.png||200px|right]]

==Product Name==

Apresa [http://www.speech-enterprise.de/Apresa.html Call-Recording - Mitschneide Lösungen]

==Certification Status==



{{Template:Compat_Status_"referral_prod."|certificate=Apresa-Speech-Engneering_-_product-cert.pdf}}






Vendor test report and configuration hints were received August 24th, 2017

<internal>
Zertifikatsvorlagen liegen unter \\inno-sifi\dfs\Techserv\Testlab
Beim Abschluss des Tests (egal ob gut, schlecht oder abgebrochen) bitte Nachricht an ptr!
 Bitte darauf achten, dass das Zertifizierungsdatum angegeben ist, also "Testing of this product has been finalized January 1st, 1970"
</internal>

==Category==


{{Category:3rdParty Voice Recording}}
[[Category:RecProd|{{PAGENAME}}]]
[[Category:RecProd 3rdParty Voice Recording|{{PAGENAME}}]]

==Functions==

Short summary of the most important features:
*professional state of the art recording
*automatic or on-demand recording
*announcement option
*recording control via phone / web-browser / PC client software / API
*notes to be added during conversation or later (through PC client software / web-browser)
*administration and operation via web-browser
*individual rights management for users and groups
*screen recording option through the PC client software
*backup- and export management (to e.g. NAS)
*hash protected recording files
*user tracking (prevention from missuse)
*search function through filters
*filters to be saved for frequent / later use
*easy networking of recorders (for multiple locations)
*highly scalable from small (5 channel) to carrier-grade (multi tenancy)
*MiFID II ready (for financial sector)

==Version==

* Call Recorder Apresa II: version 8.9.6.0
* innovaphone PBX (IP411): version 12r1 sr10
* innovaphone phones (IP111, IP222): version 12r1 sr6

==Vendor==


[[Image:Speech-Enterprise-GmbH-logo.png]] [http://www.speech-enterprise.de/index.html Speech Enterprise GmbH ]

==Description==

The call recorder Apresa II is a professional state of the art call recorder. It includes an embedded Debian Linux OS for high security and less maintenance. Beside different ready to use hardware variants it is is available for virtualization (self-installing within 25 minutes from an installation image).

All administration and operation is done via web-browser. The web-browser even can be used by a user to start, stop or cancel a recording or to add notes to a recording. A users rights management defines the individual access (view, playback, download, email, delete of the own/group's/all recordings). Individual filters for date, time, phonenumbers and notes are used for later search of recordings and can be saved for repeated use.

Apresa II systems in different locations e.g. headquarter and branches can easily be networked and also single phones anywhere in the world can be associated to an Apresa recorder delivering the recording file through an automatically built-up tunnel.

For security the Apresa II system supports automatic backup, encryption, certificate generation, hash recording file protection, forced password change intervalls, SNMP monitoring.

==Competitive Analysis==

Apresa is a professional solution suitable for sensitive security and finance segment. 
Due to it's features and security it is superior to PBX integrated or Windows based recording solutions. 
Compared to other professional recording solutions Apresa II is more flexible, easyer to network and always competitive in price.

==Summary==

This solution has been tested by the vendor.

The Apresa recording solution is running at innovaphone PBXes at several Volksbanken and Raiffeisenbanken supporting them fullfilling the European MiFID II regulations.

==Pricing==

Price of a fully featured Apresa II solution (for VMware / own hardware): 
Entry level (e.g. complete system for 5 concurrent users):
*below 2.000 € (enduser) 
Medium size (e.g. 50 agents doing 30 simultaneous recordings):
*156 € per agent or
*260 € per simultaneous recording

==Contact==


TBD

{|
| colspan=99 | Hans-Jürgen Scheele
|-
| colspan=99 | Speech Enterprise GmbH
|-
| colspan=99 | Jakob-Huber-Str. 28
|-
| colspan=99 | 82110 Germering
|-
| Tel: || +49 89 894580
|-
| Fax: || +49 89 8004 2121
|-
| Mail: || [mailto:info@speech-enterprise.de]
|}

== Test Report - Call Recorder Apresa at innovaphone PBX==

===Versions used in the Test ===
* innovaphone PBX (IP411): version 12r1 sr10
* innovaphone phones (IP111, IP222): version 12r1 sr6
* Call Recorder Apresa: version 8.9.4.0

===Configuration Structure===
[[Image:apresastructure.png]]

====PBX Configuration====
Object of type Gateway to connect the Apresa recorder: 
[[Image:apresa-object.png]]

----

Gateway settings for connection of the Apresa recorder: 
[[Image:apresa-gateway.png]]

----

====Phone Configuration====
Phone settings for recording: 
[[Image:apresa-phone.png]]

----

====Apresa Configuration====
The Apresa recorder is registering at the IP address of the innovaphone PBX using Benutzername and Passwort. Rules (Regeln für Aktionen) define the action for a call. In this test case an announcement (Hinweis-Ansage) is spoken and the call is always answered (immer Anruf annehmen). 
[[Image:apresa-settings.png]]

----

To interprete the innovaphone SIP protocol, the innovaphone checkbox in the Apresa setting is marked. 
To be set here: '''Options > System settings > VoIP''' (Advanced settings enabled): 
[[Image:apresa-settings4.png]]

----

===Results===

Different calls were made and the recordings,
* the recording file
* the displayed direction
* both displayed phone numbers
checked in the Apresa recordings overview:

[[Image:apresa-home.png]]

{| border="1" cellpadding="20" cellspacing="0"
!align="left" |Test case
|Remark
|Recording
|Numbers
|Direction
|-
|automatic recording internal incoming
|
|ok
|ok
|ok
|-
|automatic recording internal outgoing
|
|ok
|ok
|ok
|-
|automatic recording of two internal phones
|2 recordings with correct no. and direction
|ok
|ok
|ok
|-
|automatic recording incoming external call
|
|ok
|ok
|ok
|-
|automatic recording outgoing external call
|
|ok
|ok
|ok
|-
|on-demand recording internal incoming call
|
|ok
|ok
|ok
|-
|on-demand recording internal outgoing call
|
|ok
|ok
|ok
|-
|on-demand recording two internal phones
|separate control 2 recordings, no., direction
|ok
|ok
|ok
|-
|on-demand recording external incoming call
|
|ok
|ok
|ok
|-
|on-demand recording external outgoing call
|
|ok
|ok
|ok
|-
|Cancel automatic recording internal incoming call
|
|ok
|ok
|ok
|-
|Cancel automatic recording internal outgoing call
|
|ok
|ok
|ok
|-
|Cancel automatic recording 2 recording phones
|the correct phone must stop the other must continue
|ok
|ok
|ok
|-
|Cancel automatic recording external incoming call
|
|ok
|ok
|ok
|-
|Cancel automatic recording external outgoing call
|
|ok
|ok
|ok
|-
|Recording external calls only incoming
|
|ok
|ok
|ok
|-
|Recording external calls only ougoing
|
|ok
|ok
|ok
|-
|on-demand recording external outgoing only
|
|ok
|ok
|ok
|-
|on-demand recording external incoming only
|
|ok
|ok
|ok
|-
|}

[[Category:Compat|{{PAGENAME}}]]

Howto:Apresa - Speech Enterprise GmbH - 3rd Party Product

2017-09-04T11:02:26Z

SpeechEnterprise:

[[Image:Speech-Enterprise-GmbH-logo.png||200px|right]]

==Product Name==

Apresa [http://www.speech-enterprise.de/Apresa.html Call-Recording - Mitschneide Lösungen]

==Certification Status==



{{Template:Compat_Status_"referral_prod."|certificate=Apresa-Speech-Engneering_-_product-cert.pdf}}






Vendor test report and configuration hints were received August 24th, 2017

<internal>
Zertifikatsvorlagen liegen unter \\inno-sifi\dfs\Techserv\Testlab
Beim Abschluss des Tests (egal ob gut, schlecht oder abgebrochen) bitte Nachricht an ptr!
 Bitte darauf achten, dass das Zertifizierungsdatum angegeben ist, also "Testing of this product has been finalized January 1st, 1970"
</internal>

==Category==


{{Category:3rdParty Voice Recording}}
[[Category:RecProd|{{PAGENAME}}]]
[[Category:RecProd 3rdParty Voice Recording|{{PAGENAME}}]]

==Functions==

Short summary of the most important features:
*professional state of the art recording
*automatic or on-demand recording
*announcement option
*recording control via phone / web-browser / PC client software / API
*notes to be added during conversation or later (through PC client software / web-browser)
*administration and operation via web-browser
*individual rights management for users and groups
*screen recording option through the PC client software
*backup- and export management (to e.g. NAS)
*hash protected recording files
*user tracking (prevention from missuse)
*search function through filters
*filters to be saved for frequent / later use
*easy networking of recorders (for multiple locations)
*highly scalable from small (5 channel) to carrier-grade (multi tenancy)
*MiFID II ready (for financial sector)

==Version==

* Call Recorder Apresa II: version 8.9.6.0
* innovaphone PBX (IP411): version 12r1 sr10
* innovaphone phones (IP111, IP222): version 12r1 sr6

==Vendor==


[[Image:Speech-Enterprise-GmbH-logo.png]] [http://www.speech-enterprise.de/index.html Speech Enterprise GmbH ]

==Description==

The call recorder Apresa II is a professional state of the art call recorder. It includes an embedded Debian Linux OS for high security and less maintenance. Beside different ready to use hardware variants it is is available for virtualization (self-installing within 25 minutes from an installation image).

All administration and operation is done via web-browser. The web-browser even can be used by a user to start, stop or cancel a recording or to add notes to a recording. A users rights management defines the individual access (view, playback, download, email, delete of the own/group's/all recordings). Individual filters for date, time, phonenumbers and notes are used for later search of recordings and can be saved for repeated use.

Apresa II systems in different locations e.g. headquarter and branches can easily be networked and also single phones anywhere in the world can be associated to an Apresa recorder delivering the recording file through an automatically built-up tunnel.

For security the Apresa II system supports automatic backup, encryption, certificate generation, hash recording file protection, forced password change intervalls, SNMP monitoring.

==Competitive Analysis==

Apresa is a professional solution suitable for sensitive security and finance segment.
Due to it's features and security it is superior to PBX integrated or Windows based recording solutions.
Compared to other professional recording solutions Apresa II is more flexible, easyer to network and always competitive in price.

==Summary==

This solution has been tested by the vendor.

The Apresa recording solution is running at innovaphone PBXes at several Volksbanken and Raiffeisenbanken supporting them fullfilling the European MiFID II regulations.

==Pricing==

Prices of a fully featured Apresa II solution (for VMware / own hardware): 
Entry level (e.g. 5 concurrent users):
*below 2.000 € (enduser) 
Medium size (e.g. 50 agents doing 30 simultaneous recordings):
*156 € per agent or
*260 € per simultaneous recording

==Contact==


TBD

{|
| colspan=99 | Hans-Jürgen Scheele
|-
| colspan=99 | Speech Enterprise GmbH
|-
| colspan=99 | Jakob-Huber-Str. 28
|-
| colspan=99 | 82110 Germering
|-
| Tel: || +49 89 894580
|-
| Fax: || +49 89 8004 2121
|-
| Mail: || [mailto:info@speech-enterprise.de]
|}

== Test Report - Call Recorder Apresa at innovaphone PBX==

===Versions used in the Test ===
* innovaphone PBX (IP411): version 12r1 sr10
* innovaphone phones (IP111, IP222): version 12r1 sr6
* Call Recorder Apresa: version 8.9.4.0

===Configuration Structure===
[[Image:apresastructure.png]]

====PBX Configuration====
Object of type Gateway to connect the Apresa recorder: 
[[Image:apresa-object.png]]

----

Gateway settings for connection of the Apresa recorder: 
[[Image:apresa-gateway.png]]

----

====Phone Configuration====
Phone settings for recording: 
[[Image:apresa-phone.png]]

----

====Apresa Configuration====
The Apresa recorder is registering at the IP address of the innovaphone PBX using Benutzername and Passwort. Rules (Regeln für Aktionen) define the action for a call. In this test case an announcement (Hinweis-Ansage) is spoken and the call is always answered (immer Anruf annehmen). 
[[Image:apresa-settings.png]]

----

To interprete the innovaphone SIP protocol, the innovaphone checkbox in the Apresa setting is marked. 
To be set here: '''Options > System settings > VoIP''' (Advanced settings enabled): 
[[Image:apresa-settings4.png]]

----

===Results===

Different calls were made and the recordings,
* the recording file
* the displayed direction
* both displayed phone numbers
checked in the Apresa recordings overview:

[[Image:apresa-home.png]]

{| border="1" cellpadding="20" cellspacing="0"
!align="left" |Test case
|Remark
|Recording
|Numbers
|Direction
|-
|automatic recording internal incoming
|
|ok
|ok
|ok
|-
|automatic recording internal outgoing
|
|ok
|ok
|ok
|-
|automatic recording of two internal phones
|2 recordings with correct no. and direction
|ok
|ok
|ok
|-
|automatic recording incoming external call
|
|ok
|ok
|ok
|-
|automatic recording outgoing external call
|
|ok
|ok
|ok
|-
|on-demand recording internal incoming call
|
|ok
|ok
|ok
|-
|on-demand recording internal outgoing call
|
|ok
|ok
|ok
|-
|on-demand recording two internal phones
|separate control 2 recordings, no., direction
|ok
|ok
|ok
|-
|on-demand recording external incoming call
|
|ok
|ok
|ok
|-
|on-demand recording external outgoing call
|
|ok
|ok
|ok
|-
|Cancel automatic recording internal incoming call
|
|ok
|ok
|ok
|-
|Cancel automatic recording internal outgoing call
|
|ok
|ok
|ok
|-
|Cancel automatic recording 2 recording phones
|the correct phone must stop the other must continue
|ok
|ok
|ok
|-
|Cancel automatic recording external incoming call
|
|ok
|ok
|ok
|-
|Cancel automatic recording external outgoing call
|
|ok
|ok
|ok
|-
|Recording external calls only incoming
|
|ok
|ok
|ok
|-
|Recording external calls only ougoing
|
|ok
|ok
|ok
|-
|on-demand recording external outgoing only
|
|ok
|ok
|ok
|-
|on-demand recording external incoming only
|
|ok
|ok
|ok
|-
|}

[[Category:Compat|{{PAGENAME}}]]

Howto:Apresa - Speech Enterprise GmbH - 3rd Party Product

2017-09-04T09:52:35Z

SpeechEnterprise: /* Functions */

[[Image:Speech-Enterprise-GmbH-logo.png||200px|right]]

==Product Name==

Apresa [http://www.speech-enterprise.de/Apresa.html Call-Recording - Mitschneide Lösungen]

==Certification Status==



{{Template:Compat_Status_"referral_prod."|certificate=Apresa-Speech-Engneering_-_product-cert.pdf}}






Vendor test report and configuration hints were received August 24th, 2017

<internal>
Zertifikatsvorlagen liegen unter \\inno-sifi\dfs\Techserv\Testlab
Beim Abschluss des Tests (egal ob gut, schlecht oder abgebrochen) bitte Nachricht an ptr!
 Bitte darauf achten, dass das Zertifizierungsdatum angegeben ist, also "Testing of this product has been finalized January 1st, 1970"
</internal>

==Category==


{{Category:3rdParty Voice Recording}}
[[Category:RecProd|{{PAGENAME}}]]
[[Category:RecProd 3rdParty Voice Recording|{{PAGENAME}}]]

==Functions==

Short summary of the most important features:
*professional state of the art recording
*automatic or on-demand recording
*announcement option
*recording control via phone, browser, software or API
*notes to be added via browser or software (during conversation or later)
*administration and operation via web-browser
*individual rights management for users and groups
*backup- and export management (to e.g. NAS)
*hash protected recording files
*search function through filters
*networking of recorders supported
*small (5 channel) to carrier-grade (multi tenancy)
*MiFID II ready (for financial sector)

==Version==

* Call Recorder Apresa: version 8.9.4.0
* innovaphone PBX (IP411): version 12r1 sr10
* innovaphone phones (IP111, IP222): version 12r1 sr6

==Vendor==


[[Image:Speech-Enterprise-GmbH-logo.png]] [http://www.speech-enterprise.de/index.html Speech Enterprise GmbH ]

==Description==

TBD

==Competitive Analysis==

TBD

==Summary==

This solution has been tested by the vendor.

TBD (any remarks)

==Pricing==


TBD

==Contact==


TBD

{|
| colspan=99 | Marcus Testman
|-
| colspan=99 | company
|-
| colspan=99 | address
|-
| colspan=99 | zip, town
|-
| Tel: || +49 7031 73009 0
|-
| Fax: || +49 7031 73009 99
|-
| Mail: || [mailto:info@company.com info@company.com]
|}

== Test Report - Call Recorder Apresa at innovaphone PBX==

===Versions used in the Test ===
* innovaphone PBX (IP411): version 12r1 sr10
* innovaphone phones (IP111, IP222): version 12r1 sr6
* Call Recorder Apresa: version 8.9.4.0

===Configuration Structure===
[[Image:apresastructure.png]]

====PBX Configuration====
Object of type Gateway to connect the Apresa recorder: 
[[Image:apresa-object.png]]

----

Gateway settings for connection of the Apresa recorder: 
[[Image:apresa-gateway.png]]

----

====Phone Configuration====
Phone settings for recording: 
[[Image:apresa-phone.png]]

----

====Apresa Configuration====
The Apresa recorder is registering at the IP address of the innovaphone PBX using Benutzername and Passwort. Rules (Regeln für Aktionen) define the action for a call. In this test case an announcement (Hinweis-Ansage) is spoken and the call is always answered (immer Anruf annehmen). 
[[Image:apresa-settings.png]]

----

To interprete the innovaphone SIP protocol, the innovaphone checkbox in the Apresa setting is marked. 
To be set here: '''Options > System settings > VoIP''' (Advanced settings enabled): 
[[Image:apresa-settings4.png]]

----

===Results===

Different calls were made and the recordings,
* the recording file
* the displayed direction
* both displayed phone numbers
checked in the Apresa recordings overview:

[[Image:apresa-home.png]]

{| border="1" cellpadding="20" cellspacing="0"
!align="left" |Test case
|Remark
|Recording
|Numbers
|Direction
|-
|automatic recording internal incoming
|
|ok
|ok
|ok
|-
|automatic recording internal outgoing
|
|ok
|ok
|ok
|-
|automatic recording of two internal phones
|2 recordings with correct no. and direction
|ok
|ok
|ok
|-
|automatic recording incoming external call
|
|ok
|ok
|ok
|-
|automatic recording outgoing external call
|
|ok
|ok
|ok
|-
|on-demand recording internal incoming call
|
|ok
|ok
|ok
|-
|on-demand recording internal outgoing call
|
|ok
|ok
|ok
|-
|on-demand recording two internal phones
|separate control 2 recordings, no., direction
|ok
|ok
|ok
|-
|on-demand recording external incoming call
|
|ok
|ok
|ok
|-
|on-demand recording external outgoing call
|
|ok
|ok
|ok
|-
|Cancel automatic recording internal incoming call
|
|ok
|ok
|ok
|-
|Cancel automatic recording internal outgoing call
|
|ok
|ok
|ok
|-
|Cancel automatic recording 2 recording phones
|the correct phone must stop the other must continue
|ok
|ok
|ok
|-
|Cancel automatic recording external incoming call
|
|ok
|ok
|ok
|-
|Cancel automatic recording external outgoing call
|
|ok
|ok
|ok
|-
|Recording external calls only incoming
|
|ok
|ok
|ok
|-
|Recording external calls only ougoing
|
|ok
|ok
|ok
|-
|on-demand recording external outgoing only
|
|ok
|ok
|ok
|-
|on-demand recording external incoming only
|
|ok
|ok
|ok
|-
|}

[[Category:Compat|{{PAGENAME}}]]

File:0-Speech Enterprise Logo 4400.png

2017-08-23T14:24:16Z

SpeechEnterprise:

Howto:Apresa - Speech Enterprise GmbH - 3rd Party Product

2017-08-23T14:15:53Z

SpeechEnterprise:

== Test Report - Call Recorder Apresa at innovaphone PBX==

==Versions==
* innovaphone PBX (IP411): version 12r1 sr10
* innovaphone phones (IP111, IP222): version 12r1 sr6
* Call Recorder Apresa: version 8.9.4.0

===Configuration Structure===
[[Image:apresastructure.png]]

===PBX Configuration===
Object of type Gateway to connect the Apresa recorder: 
[[Image:apresa-object.png]]

----

Gateway settings for connection of the Apresa recorder: 
[[Image:apresa-gateway.png]]

----

===Phone Configuration===
Phone settings for recording: 
[[Image:apresa-phone.png]]

----

===Apresa Configuration===
The Apresa recorder is registering at the IP address of the innovaphone PBX using Benutzername and Passwort. Rules (Regeln für Aktionen) define the action for a call. In this test case an announcement (Hinweis-Ansage) is spoken and the call is always answered (immer Anruf annehmen). 
[[Image:apresa-settings.png]]

----

To interprete the innovaphone SIP protocol, the innovaphone checkbox in the Apresa setting is marked. 
To be set here: '''Options > System settings > VoIP''' (Advanced settings enabled): 
[[Image:apresa-settings4.png]]

----

==Results==

Different calls were made and the recordings,
* the recording file
* the displayed direction
* both displayed phone numbers
checked in the Apresa recordings overview:

[[Image:apresa-home.png]]

{| border="1" cellpadding="20" cellspacing="0"
!align="left" |Test case
|Remark
|Recording
|Numbers
|Direction
|-
|automatic recording internal incoming
|
|ok
|ok
|ok
|-
|automatic recording internal outgoing
|
|ok
|ok
|ok
|-
|automatic recording of two internal phones
|2 recordings with correct no. and direction
|ok
|ok
|ok
|-
|automatic recording incoming external call
|
|ok
|ok
|ok
|-
|automatic recording outgoing external call
|
|ok
|ok
|ok
|-
|on-demand recording internal incoming call
|
|ok
|ok
|ok
|-
|on-demand recording internal outgoing call
|
|ok
|ok
|ok
|-
|on-demand recording two internal phones
|separate control 2 recordings, no., direction
|ok
|ok
|ok
|-
|on-demand recording external incoming call
|
|ok
|ok
|ok
|-
|on-demand recording external outgoing call
|
|ok
|ok
|ok
|-
|Cancel automatic recording internal incoming call
|
|ok
|ok
|ok
|-
|Cancel automatic recording internal outgoing call
|
|ok
|ok
|ok
|-
|Cancel automatic recording 2 recording phones
|the correct phone must stop the other must continue
|ok
|ok
|ok
|-
|Cancel automatic recording external incoming call
|
|ok
|ok
|ok
|-
|Cancel automatic recording external outgoing call
|
|ok
|ok
|ok
|-
|Recording external calls only incoming
|
|ok
|ok
|ok
|-
|Recording external calls only ougoing
|
|ok
|ok
|ok
|-
|on-demand recording external outgoing only
|
|ok
|ok
|ok
|-
|on-demand recording external incoming only
|
|ok
|ok
|ok
|-
|}

File:Apresa-home.png

2017-08-23T14:09:44Z

SpeechEnterprise:

File:Apresa-settings4.png

2017-08-23T14:02:03Z

SpeechEnterprise:

Howto:Apresa - Speech Enterprise GmbH - 3rd Party Product

2017-08-23T13:20:36Z

SpeechEnterprise: New page: == Test Report - Call Recorder Apresa at innovaphone PBX== ==Versions== * innovaphone PBX (IP411): version 12r1 sr10 * innovaphone phones (IP111, IP222): version 12r1 sr6 * Call Recorder ...

File:Apresa-settings3.png

2017-08-23T12:51:31Z

SpeechEnterprise:

File:Apresa-settings2.PNG

2017-08-23T12:47:48Z

SpeechEnterprise:

File:Apresa-settings.png

2017-08-23T12:11:29Z

SpeechEnterprise:

File:Apresa-phone.png

2017-08-23T12:06:26Z

SpeechEnterprise:

File:0-apresa-structure.png

2017-08-23T12:04:12Z

SpeechEnterprise:

File:Apresa-gateway.png

2017-08-22T16:40:09Z

SpeechEnterprise:

File:Apresa-object.png

2017-08-22T16:37:39Z

SpeechEnterprise:

File:Apresastructure.png

2017-08-22T16:22:19Z

SpeechEnterprise:

File:Apresas.png

2017-08-22T13:42:59Z

SpeechEnterprise:

File:SpeechEnterpriseLogo1.png

2017-08-22T13:23:19Z

SpeechEnterprise:

File:SpeechEnterpriseLogo1.jpg

2017-08-22T13:12:27Z

SpeechEnterprise:

File:Speech Enterprise Logo.png

2017-08-18T13:00:20Z

SpeechEnterprise: