innovaphone wiki - User contributions [en]

Howto:Hotdesk - MediaRunway - Partner App

2023-11-21T09:00:25Z

Vfi: /* Description */

[[Image:Mediarunway_company_logo_200.png||200px|right]]

==Product Name==



MediaRunway [https://mediarunway.com/myapps/ Hotdesk]

==Certification Status==


==Category==

[[Category:Partner_Apps|{{PAGENAME}}]]
[[Category:3rdParty CTI and integrations|{{PAGENAME}}]]
{{Category:3rdParty CTI and integrations}}

==Vendor==



[[Image:Mediarunway_company_logo_150_2.png|150px]]




MediaRunway is an ITC enterprise that provides its customers with contemporary IT services in all areas - Your business, our solution.


[https://www.mediarunway.com/ MediaRunway - About us]

==Description==




[[Image:mediarunway-hotdesk.png]]





'''Hotdesk''' is a myApps App.

The Hotdesk myApps App enables an easy change of telephones when you change your workplace. This can be done by a click in the Windows myApps Client. Tested with innovaphone and SNOM phones.


[https://mediarunway.com/myapps/ MediaRunway - About this application]





==Functions==



In a hotdesk scenario a user change his workplace. On a Windows PC the user login with personal credentials. Thats also possible on a innovpaphone phone. With the Hotdesk app the registration of the phone could be done with the myApps app. And so it is also possible to do hotdesking also with 3rd party phones like snom. And so hotdesking also work in scenarios where a phone device has no display and input buttons. There are three possible ways to do the registration with the hotdesk app.
*typing the desk name to an input field
*clicking on a button to send the computer name of the desktop pc, if PCs then notebooks are used)
*clicking on a button to send the (thin) client name, if the user works on a terminalserver
When one of the possibilities is used the app checks the matching table of desk-/computername and phone-mac-adress and do a mac-adress changing in the users hardware_id list and also realize that the phone app app icon will not be lost on the users my apps home screen.

The hotdesk app admin decide which of these three possibilities will be shown in the hotdesk user app.
For the matching of the phone-mac-address and the desk-/computername the admin has to upload a csv file with the matching infos.



==Licensing==


Licensing: innovaphone licensing, one license per user with any number of devices for one instance of the app. No floating licensing, only the users who got a configured license have access.

==Prerequisites==





You need a pbx with Hotdesk app license, and compatible phones (like innovaphone and snom).

==Versions==



===Compatible innovaphone firmware versions===


* MediaRunway Hotdesk 1.0 (133xxx)
** innovaphone V13r3

===Application versions used for interop testing===



* MediaRunway Hotdesk 1.0 (133xxx)

** innovaphone IPVA V13r3 sr8

==Configuration==







With the Hotdesk admin app you can configure the app.


===Configure the Hotdesk app===
This is to configure in the Hotdesk admin app:
* the pbx name
* the name of the hotdesk device, configured in the pbx user object (on each user object it has to be the same name)
* the options which buttons (functions) will be shown in the Hotdesk user app to register the phone
* upload a csv with the list of hw_id (phone mac adress) and a name for the desk of the workplace, and optional the windows host-/clientname
[[File:Hotdesk-admin-app-configuration.png]]

===Upload csv file===
That a user could register a phone with the Hotdesk app, the admin has to upload a correct csv file in the Hotdesk admin app.
* 1. click in the admin app on the hamburgermenue
* 2. click in the menue on CSV file import [csv format: "hw_id","name","computername"]
* 3. click on browse (choose the csv file you want to upload)
* 4. after the selection of the csv file for upload you will see a table with the csv data, to save this data in the application you have to click on import.
ATTENTION:
* a windows computername has a limit of 15 character
* if the csv upload has an error, the updloaded csv data before is deleted
[[File:Hotdesk-csv-upload.png|400px]]

==Installation==
After installing the app, adding the app instance and the app object for the users and the admin, one can start using "Hotdesk". The steps of the installation process are the same as described in this article [https://wiki.innovaphone.com/index.php?title=Howto:Callback_-_mediarunway_-_3rd_Party_Product#Install_app_from_App_Store "Callback - Install App from App Store"] only with different names.

===Brief summary of the installation===
* Install the app from app store
* Create an instance of the app
** Values needed: Name ("Hotdesk", no blanks here please) - Domain (your platform domain) - App Password (generate one, 15 characters) - DB Password (generate one, 15 characters) - other values will be filled up automatically
* Add the user and the admin object with PbxManager app (when selecting the name, please do not use spaces.)
* [https://wiki.innovaphone.com/index.php?title=Howto:Hotdesk_-_MediaRunway_-_Partner_App#Configuration Configuration and licensing]

The following is an installation example.



===AP manager settings===

[[Image:Hotdesk_ap_manager.png|800px]]

===PBX manager settings===

You have to create the user and admin object.


[[Image:Hotdesk_pbx_manager.png|1000px]]

==Copyright information==
The following third party tools had been used to create the Hotdesk app:

* csv parser (license: MIT): [https://www.papaparse.com/ Papap Parse]
** [https://github.com/mholt/PapaParse GitHub]

==Contact==




{|
| MediaRunway GmbH & Co. KG
|-
| Venloer Str. 8
|-
| D-41569 Rommerskirchen
|-
| Tel: +49 2183 80628-0
|-
| Mail: [mailto:myApps-sales@mediarunway.com myApps-sales@mediarunway.com]
|-
| Support: [mailto:myApps-support@mediarunway.com myApps-support@mediarunway.com]
|-
| Website: [https://www.mediarunway.com/ MediaRunway.com]
|}

For any questions please refer to [https://mediarunway.com/contact/ our contact page].

Reference13r3:Concept App Service Working

2023-08-31T09:55:24Z

Vfi: /* Concept */

[[Category:Concept|Apps]]
The Working App is an app for recording working hours. There is a user app (Working User) to start/stop time tracking and an admin app (Working Manager) to view working hours for all users.
== Applies To ==

* innovaphone PBX from version 13r3

==Requirements==
* innovaphone PBX
* innovaphone Application Platform
* innovaphone myAPPS
* Firmware V13r3 sr4 or higher
* License “App(innovaphone-working)” (order no. 02-00050-010) per application-user

==Concept==

The innovaphone Service Working App is an app to track working hours.
There is a user app (Working User) to start/stop time tracking (clock style) or to add entries manually. These entries must be confirmed (=submitted) to be displayed on the admin app. Once they are confirmed, they can no longer be edited. There is also an admin app (Working Manager) to display the working time information for all users and where the configuration settings can be changed.
The app is designed to help employees and employers to easily track working hours in a digital manner.

==How it works==

The first time a user starts the Working App on myApps a new entry is created in the database for this user, based on the "Name" of this user, which will be used to store all the working hours entries, vacation days, sick days and national holidays. Entering the working hours is a two step task, because after defining the start/stop time it is also necessary to "confirm/submit" these hours as correct, after the confirmation is done the user can't change them anymore and they will be displayed on the admin app.

In the Working Admin App the list of the users' names is based on the "Display Name", if no DN is set then the "Name" will be used. Once the users have opened the working app at least once, they will appear in the list of all users in the Working Manager App. The app adds a red mark when an user does not fulfill the working hours regulation. Here the settings for the periodic emails can be configured and also if the user is allowed or not to confirm the working hours that do no fulfill the regulation.

== Apps ==
=== innovaphone-working ===
[[Image: Innovaphone-working.png]]
This is an app (Working User), where the user can enter the working hours, holidays, sick and vacation days. This can be done by clicking on the start/stop button. The user have also a calendar view to add, edit or delete working hours.

=== innovaphone-working-admin ===
[[Image: Innovaphone-working-admin.png‎]]
This is an admin app (Working Manager), where an administrator (i.e. Human Resources) can see the users' working hours. Periodic reports are generated with a list of users who do not comply with the hours restrictions. Several settings like the working hours per day can be configured per user and they are set to 8 hours from monday to friday by default.

Also some config items can be edited on the hamburguer menu:

* General settings
** Timeout to submit entries (days): max interval the user has to submit the working hours.
** Min break time after 6 hours: min break time if the user has worked more than 6 hours.
** Min break time after 9 hours: min break time if the user has worked more than 9 hours.

* SMTP settings: to send email reports
** Send reports every (weeks): weeks interval for the reports (0 means disabled).
** Email address for reports (ie. Human Resources email)
** SMTP server
** Username
** Password
** Client host name

* Default working hours: workings hours defined per day when a user opens the app for the first time, which can be modified per user on the Admin App (Working Manager).
** Monday
** Tuesday
** Wednesday
** Thursday
** Friday
** Saturday
** Sunday

* Rights: Enable/disable restrictions to submit working hours
** Allow to submit working hours on Sundays
** Allow to submit working hours on vacation days, national holidays or sick leave
** Allow to submit working hours without the required break times
** Allow to submit working hours that exceed the daily maximum (10 hours)
** Allow to submit working hours that do not respect the daily rest period

Parameters:
;workingadmin: the name of the working admin app.

== PBX Manager Plugins ==

=== Working ===

With the Working plugin App Objects can be created, edited and deleted on the PBX. The SMTP settings can be also configured, the interval for weekly reports and the target email for the reports.

==Configuration==
* Install the Working App via App Store to the App Platform.
* Create a instance on the Working App Service on the App Platform Manager.
* Create a new PBX Object for the Working User and Working Manager Apps with the PBX Manager Plugin.
* Assign the Working User (to normal users) and Working Manager App (to administration for example Human Resources) by selecting the config template that should include the App.
* Assign license "innovaphone-working" via config template or directly to all users using the APP.
* Set configuration settings on the "burger" menu of the Working Manager App (ie SMTP Server, Reports Interval in weeks, special permissions).

==Troubleshooting==
Trace flags for App on App Platform:

*App
*App Database
*App Websocket

Trace flags for myAPPS Client:

*Browser Console

==Known issues==

==Related Articles==

Template:Leistungsmerkmale EN - Administration13

2023-01-26T10:15:35Z

Vfi: /* Administration */

===Administration===
Password protected administration access via web-browser, optional two-factor authentication

Store and restore configuration files

System-wide automatic upgrade of firmware and configuration data via the myApps Devices app

Automatic ping connection test

Display of interface and connection status

Generation of log and trace files and SNMP.V3-traps

Template:Leistungsmerkmale EN - Administration13

2023-01-26T10:15:17Z

Vfi: /* Administration */

===Administration===
Password protected administration access via web-browser, optional two-factor authentication

Store and restore configuration files

System-wide automatic upgrade of firmware and configuration data via the myApps Devices app

Automatic ping connection test

Display of interface- and connection status

Generation of log and trace files and SNMP.V3-traps

Technical Data

2023-01-25T13:35:19Z

Vfi: /* VoIP-PBX, Gateways and Adapters */

{{TDBAR}}

These page types list technical data of innovaphone products.

A print version is available via the "PDF" symbol in the corresponding article.
==Phones==
<categorytree mode="all" hideroot="on">Technical Data Phones EN</categorytree>
==VoIP PBX, Gateways and Adapters==
<categorytree mode="all" hideroot="on">Technical Data Gateways EN</categorytree>

==Technical Compliances==
<categorytree mode="all" hideroot="on">Technical Compliances</categorytree>

Datasheet IP38

2023-01-25T13:07:05Z

Vfi:

{{datasheet_header|innovaphone IP38|Analog VoIP gateway with 8 analog interfaces (FXO)}}
<div class="datasheets-mehrspaltig">
[[Image:IP38.png]]
{{Template:Leistungsmerkmale EN neu - Gehäuse}}

Weight: 660 g
===Interfaces===
8 x a/b interface, FXO, RJ-11 (modular Jack 6P2C), two PINs in the middle used

1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (modular Jack 8P8C)

„Power over Ethernet“ according to IEEE 802.3af, Class 3

Energy Efficient according to IEEE 802.3az

===Hardware===
Power supply: Power over Ethernet according to IEEE 802.3af, Class 3

125 MHz CPU, 0.03 GB RAM, 16 MB Flash

recommended ambient working temperature: 0 °C to +45 °C

Humidity: 10% to 90% (not condensed)

Storage temperature: -10 °C to +70 °C

Digital Signal Processor (DSP) for up to 8 voice channels

===Voice Codecs===
G.711 A-law / µ-law, G.729A

Dynamic Jitter Buffering

Echo compensation

Voice Activity Detection

Comfort Noise Generation

Modem support

===innovaphone PBX===
Platform for up to 10 PBX Users (all-in-one)

{{Gateway_Firmware_Technische_Daten_EN}}

===Supplementary Features===
*Calling Line Identification
*DTMF tone generation
*Separate volume settings for external devices
*Detection of dialtones
*Detection of busy tones
*Detection of ringing tones and ringing currents

{{Template:Leistungsmerkmale EN - Lizenzen Gateways}}

{{Template:CE-Decl_Gateways|Conformities|see separate information sheet}}
===Order Number: 01-00038-001===
</div>
{{Template:Datasheet_footer|EN}}

[[Category:Technical Data Gateways EN|{{PAGENAME}}]]

Template:Leistungsmerkmale EN - myAPPs-AP

2023-01-25T12:40:28Z

Vfi: /* myApps Application Platform */

===myApps Application Platform===
Universal application platform

Can be operated on gateway models xx11, 11xx (not 1130) and xx13 or as a virtual solution

Provides applications for system administration and UCC client operation.

Excerpt of available applications

System Administration
* Devices app
* Users Admin app
* Contacts app
* Reporting app
* Alarm app and Event app
* Files app
* Calendar app
* innovaphone App Store
* Control/access via UCC client myApps

UCC client myApps (PBX based)
* Phone app and Softphone app (PBX function)
* Call List app
* Chat app
* Fax app
* Voicemail app
* Phone book access system/external/Outlook
* Supported OS: Windows, MacOS, iOS, Android or WebClient

Datasheet IP111

2023-01-25T11:49:00Z

Vfi:

{{datasheet_header|innovaphone IP111/IP111A|All-round phone with large colour display and function keys}}
<div class="datasheets-mehrspaltig">
[[Image:IP11x.png]]
===Variants===
* IP111: mechanical hook switch
* IP111A: sensorical hook switch (replaces IP111, Start-MAC: 00-90-33-4f-42-af)
===Firmware===
* IP111: operated with Version 11 or higher
* IP111A: operated with Version 11r2sr49, 12r1sr35, 12r2sr33 and 13r1sr8 or higher
===Housing===
Colour display, 320 x 240 pixels (3.5 inch)

Telephone keypad

2 x 6 function keys (16 function keys and 32 partner keys dynamically assignable by multiple use)

9 special keys

Measurements: 21 x 15.5 x 3.5 cm (base)

Weight: ca. 800 grams
===Interfaces===
1 x Gigabit-Ethernet: 1000-BASE-T (auto negotiation), RJ-45 (modular Jack 8P8C) with “Power over Ethernet” according to 802.3af and “Energy Efficient Ethernet” according to 802.3az

1 x Gigabit-Ethernet: 1000-BASE-T (auto negotiation), RJ-45 (modular Jack 8P8C) for PC connection

Connector for external power supply
===Hardware===
Power supply: external PSU 12 V, 6 W or Power over Ethernet 802.3af, Class 1

128 MB DDR3, 16 MB Flash

{{Template:Leistungsmerkmale EN - Hardware Telefone}}

{{Template:Leistungsmerkmale EN - Sprach Coder|G.722, Opus-NB, Opus-WB}}
{{Endgeräte_Firmware_Technische_Daten_EN}}
===Supplementary Features===
* Hands-free, open listening

{{Template:Leistungsmerkmale EN - Lizenzen Telefone}}

{{Template:CE-Decl_Phones|Conformities|see separate information sheet}}
===Order Number: 01-00111-001===
</div>
{{Template:Datasheet_footer|EN}}
[[Category:Technical Data Phones EN|{{PAGENAME}}]]

Reference13r3:Concept App Service Fax

2022-11-02T11:56:16Z

Vfi: /* Sharing FAX interfaces */

[[Category:Concept|Apps]]

== Applies To ==
* innovaphone PBX from version 13r3

== Overview ==
The App Service Fax is an app service which can be installed on an innovaphone App Platform. It provides sending or receiving FAX documents with the innovaphone PBX and a user app to manage the documents.

== Features ==
* The App Service Fax sends PDF documents as FAX documents and converts received FAX documents to PDF.
* The Fax app can forward the received [[Reference13r3:Apps/PbxManager/App_Fax|fax documents by mail]], as notification only or with the document in PDF.
* Transmission reports and error notifications
* Contact search by using myApps search API providers, inclusive removing number decorations
* PBX node support
* Using several fax interfaces
* Group fax accounts
* Automatic deletion of older fax documents
* Customized email texts

== Requirements ==
* innovaphone App Platform
* Device with a FAX interface
* A UC or fax license for each PBX user which is allowed to receive or send personal fax documents
* A fax (or UC) license for each group fax account

== Apps ==
'''innovaphone-fax''' 
This app is provided for the users to send fax documents and view or download received documents. The app reads the argument mailbox=<sip name> to work with the given account instead of the user logged in. It uses the com.innovaphone.search API to search for contacts with FAX numbers.

== Technical Overview ==
[[Image:Concept fax.png]]

== Technical Concept ==
The innovaphone fax feature needs three parts:
* An innovaphone PBX with one or more fax objects
* One or more FAX interface registered to fax objects
* The Fax app on the App Platform (AP)

The app service on the AP provides a user app. Users can upload and download PDF documents. The app service converts them from and to a fax protocol compatible file (SFF).
The app service controls calls between the FAX interface and an external remote party. To do this, it requires a websocket connection to the PBX. The FAX interface accesses the file with authenticated WebDAV.
The documents saved in the app service are available with WebDAV with the app instance name as user name and the app instance password as password and in the directories
* <app-web-path>/sff for the SFF files
* <app-web-path>/doc for the PDF files

==== Additional Information ====
* Files of deleted fax jobs are permanently deleted after two weeks.
* The myApps background picture (myapps.png) is also included in all HTML mail bodies with customized mail texts, if these texts contain the string "url(cid:myapps.png)".

== Configuration ==

==== PBX Manager Plugin ====
All possible configurations can be done with the [[Reference13r3:Apps/PbxManager/App_Fax|PBX Manager plugin]] of the Fax App. The app service options can be set as well as the corresponding app objects in the PBX can be added, modified or deleted. Additionally, available devices with a fax interface can be found and configured. 
As with any app, the Fax App needs to be assigned to users and [[#Requirements | licensed accordingly]].

==== Mail Configuration ====
The SMTP configuration is to be set in the Fax App PBX Manager plugin to make mail forwarding, transmission reports and notifications available. Only email addresses of the user configured in his PBX object are used and each user has to enable the several mails in the burger menu of the Fax app.
Available types of mails:
* Forwarding of a received document as PDF
* Incoming notifications without a document
* Error notifications for outgoing fax jobs
* Transmission confirmations
* Transmission reports for outgoing fax jobs as PDF

The mails are sent in the language the user set in myApps when the Fax app was last used, unless the language for mails was explicitly set within the app.

If a failure occurs and mails cannot be sent, the app service retries the mail transmission of a mail every 30 minutes, but no longer than two days.

==== PBX Node Configuration ====
The Fax app object can be assigned to a certain PBX node. If so, the node number is included within the user's fax number.

==== Group Fax Account ====
If a Group Fax app is configured, all users have the same group account with this app, and the same jobs. The mail addresses configured in this Group app are available and used instead of the user's mail addresses.

==== Sharing FAX Interfaces ====
FAX interfaces are normally registered to one app object. Other PBX Fax objects use these fax resources for calls if they are configured as external resource in the objects.

== Troubleshooting ==
==== Logfiles ====
The progress of fax jobs is reported in the log file:

Info job id 58, direction 0, progress 0, result 0

;direction
:0: incoming job
:1: outgoing job

;progress
:0: job created
:1: job queued
:2: job converted
:3: job finished

;result
:0: no error or successfully completed
:1: call aborted, repeating
:2: job stopped with an error
:3: job stopped caused by a conversion failure

== Known Issues ==
* Enabling of non-T.38 coder (audio-fax) is also possible for T.38-only capable devices.
: Has to be judged by the user himself, if selected fax interface features audio-fax.
* If the name (H.323) of a user is changed in the PBX, the data in the fax service are not accessible for this user and a new account is created for him in the service.

Reference13r3:Concept App Service Fax

2022-11-02T11:55:50Z

Vfi: /* Known issues */

[[Category:Concept|Apps]]

== Applies To ==
* innovaphone PBX from version 13r3

== Overview ==
The App Service Fax is an app service which can be installed on an innovaphone App Platform. It provides sending or receiving FAX documents with the innovaphone PBX and a user app to manage the documents.

== Features ==
* The App Service Fax sends PDF documents as FAX documents and converts received FAX documents to PDF.
* The Fax app can forward the received [[Reference13r3:Apps/PbxManager/App_Fax|fax documents by mail]], as notification only or with the document in PDF.
* Transmission reports and error notifications
* Contact search by using myApps search API providers, inclusive removing number decorations
* PBX node support
* Using several fax interfaces
* Group fax accounts
* Automatic deletion of older fax documents
* Customized email texts

== Requirements ==
* innovaphone App Platform
* Device with a FAX interface
* A UC or fax license for each PBX user which is allowed to receive or send personal fax documents
* A fax (or UC) license for each group fax account

== Apps ==
'''innovaphone-fax''' 
This app is provided for the users to send fax documents and view or download received documents. The app reads the argument mailbox=<sip name> to work with the given account instead of the user logged in. It uses the com.innovaphone.search API to search for contacts with FAX numbers.

== Technical Overview ==
[[Image:Concept fax.png]]

== Technical Concept ==
The innovaphone fax feature needs three parts:
* An innovaphone PBX with one or more fax objects
* One or more FAX interface registered to fax objects
* The Fax app on the App Platform (AP)

The app service on the AP provides a user app. Users can upload and download PDF documents. The app service converts them from and to a fax protocol compatible file (SFF).
The app service controls calls between the FAX interface and an external remote party. To do this, it requires a websocket connection to the PBX. The FAX interface accesses the file with authenticated WebDAV.
The documents saved in the app service are available with WebDAV with the app instance name as user name and the app instance password as password and in the directories
* <app-web-path>/sff for the SFF files
* <app-web-path>/doc for the PDF files

==== Additional Information ====
* Files of deleted fax jobs are permanently deleted after two weeks.
* The myApps background picture (myapps.png) is also included in all HTML mail bodies with customized mail texts, if these texts contain the string "url(cid:myapps.png)".

== Configuration ==

==== PBX Manager Plugin ====
All possible configurations can be done with the [[Reference13r3:Apps/PbxManager/App_Fax|PBX Manager plugin]] of the Fax App. The app service options can be set as well as the corresponding app objects in the PBX can be added, modified or deleted. Additionally, available devices with a fax interface can be found and configured. 
As with any app, the Fax App needs to be assigned to users and [[#Requirements | licensed accordingly]].

==== Mail Configuration ====
The SMTP configuration is to be set in the Fax App PBX Manager plugin to make mail forwarding, transmission reports and notifications available. Only email addresses of the user configured in his PBX object are used and each user has to enable the several mails in the burger menu of the Fax app.
Available types of mails:
* Forwarding of a received document as PDF
* Incoming notifications without a document
* Error notifications for outgoing fax jobs
* Transmission confirmations
* Transmission reports for outgoing fax jobs as PDF

The mails are sent in the language the user set in myApps when the Fax app was last used, unless the language for mails was explicitly set within the app.

If a failure occurs and mails cannot be sent, the app service retries the mail transmission of a mail every 30 minutes, but no longer than two days.

==== PBX Node Configuration ====
The Fax app object can be assigned to a certain PBX node. If so, the node number is included within the user's fax number.

==== Group Fax Account ====
If a Group Fax app is configured, all users have the same group account with this app, and the same jobs. The mail addresses configured in this Group app are available and used instead of the user's mail addresses.

==== Sharing FAX interfaces ====
FAX interfaces are normally registered to one app object. Other PBX Fax objects use these fax resources for calls if they are configured as external resource in the objects.

== Troubleshooting ==
==== Logfiles ====
The progress of fax jobs is reported in the log file:

Info job id 58, direction 0, progress 0, result 0

;direction
:0: incoming job
:1: outgoing job

;progress
:0: job created
:1: job queued
:2: job converted
:3: job finished

;result
:0: no error or successfully completed
:1: call aborted, repeating
:2: job stopped with an error
:3: job stopped caused by a conversion failure

== Known Issues ==
* Enabling of non-T.38 coder (audio-fax) is also possible for T.38-only capable devices.
: Has to be judged by the user himself, if selected fax interface features audio-fax.
* If the name (H.323) of a user is changed in the PBX, the data in the fax service are not accessible for this user and a new account is created for him in the service.

Reference13r3:Concept App Service Fax

2022-11-02T11:55:10Z

Vfi: /* Group fax account */

[[Category:Concept|Apps]]

== Applies To ==
* innovaphone PBX from version 13r3

== Overview ==
The App Service Fax is an app service which can be installed on an innovaphone App Platform. It provides sending or receiving FAX documents with the innovaphone PBX and a user app to manage the documents.

== Features ==
* The App Service Fax sends PDF documents as FAX documents and converts received FAX documents to PDF.
* The Fax app can forward the received [[Reference13r3:Apps/PbxManager/App_Fax|fax documents by mail]], as notification only or with the document in PDF.
* Transmission reports and error notifications
* Contact search by using myApps search API providers, inclusive removing number decorations
* PBX node support
* Using several fax interfaces
* Group fax accounts
* Automatic deletion of older fax documents
* Customized email texts

== Requirements ==
* innovaphone App Platform
* Device with a FAX interface
* A UC or fax license for each PBX user which is allowed to receive or send personal fax documents
* A fax (or UC) license for each group fax account

== Apps ==
'''innovaphone-fax''' 
This app is provided for the users to send fax documents and view or download received documents. The app reads the argument mailbox=<sip name> to work with the given account instead of the user logged in. It uses the com.innovaphone.search API to search for contacts with FAX numbers.

== Technical Overview ==
[[Image:Concept fax.png]]

== Technical Concept ==
The innovaphone fax feature needs three parts:
* An innovaphone PBX with one or more fax objects
* One or more FAX interface registered to fax objects
* The Fax app on the App Platform (AP)

The app service on the AP provides a user app. Users can upload and download PDF documents. The app service converts them from and to a fax protocol compatible file (SFF).
The app service controls calls between the FAX interface and an external remote party. To do this, it requires a websocket connection to the PBX. The FAX interface accesses the file with authenticated WebDAV.
The documents saved in the app service are available with WebDAV with the app instance name as user name and the app instance password as password and in the directories
* <app-web-path>/sff for the SFF files
* <app-web-path>/doc for the PDF files

==== Additional Information ====
* Files of deleted fax jobs are permanently deleted after two weeks.
* The myApps background picture (myapps.png) is also included in all HTML mail bodies with customized mail texts, if these texts contain the string "url(cid:myapps.png)".

== Configuration ==

==== PBX Manager Plugin ====
All possible configurations can be done with the [[Reference13r3:Apps/PbxManager/App_Fax|PBX Manager plugin]] of the Fax App. The app service options can be set as well as the corresponding app objects in the PBX can be added, modified or deleted. Additionally, available devices with a fax interface can be found and configured. 
As with any app, the Fax App needs to be assigned to users and [[#Requirements | licensed accordingly]].

==== Mail Configuration ====
The SMTP configuration is to be set in the Fax App PBX Manager plugin to make mail forwarding, transmission reports and notifications available. Only email addresses of the user configured in his PBX object are used and each user has to enable the several mails in the burger menu of the Fax app.
Available types of mails:
* Forwarding of a received document as PDF
* Incoming notifications without a document
* Error notifications for outgoing fax jobs
* Transmission confirmations
* Transmission reports for outgoing fax jobs as PDF

The mails are sent in the language the user set in myApps when the Fax app was last used, unless the language for mails was explicitly set within the app.

If a failure occurs and mails cannot be sent, the app service retries the mail transmission of a mail every 30 minutes, but no longer than two days.

==== PBX Node Configuration ====
The Fax app object can be assigned to a certain PBX node. If so, the node number is included within the user's fax number.

==== Group Fax Account ====
If a Group Fax app is configured, all users have the same group account with this app, and the same jobs. The mail addresses configured in this Group app are available and used instead of the user's mail addresses.

==== Sharing FAX interfaces ====
FAX interfaces are normally registered to one app object. Other PBX Fax objects use these fax resources for calls if they are configured as external resource in the objects.

== Troubleshooting ==
==== Logfiles ====
The progress of fax jobs is reported in the log file:

Info job id 58, direction 0, progress 0, result 0

;direction
:0: incoming job
:1: outgoing job

;progress
:0: job created
:1: job queued
:2: job converted
:3: job finished

;result
:0: no error or successfully completed
:1: call aborted, repeating
:2: job stopped with an error
:3: job stopped caused by a conversion failure

== Known issues ==
* Enabling of non-T.38 coder (audio-fax) is also possible for T.38-only capable devices.
: Has to be judged by the user himself, if selected fax interface features audio-fax.
* If the name (H.323) of an user is changed in the PBX, the data in the fax service are not accessible for this user and a new account is created for him in the service.

Reference13r3:Concept App Service Fax

2022-11-02T11:54:16Z

Vfi: /* PBX Node configuration */

[[Category:Concept|Apps]]

== Applies To ==
* innovaphone PBX from version 13r3

== Overview ==
The App Service Fax is an app service which can be installed on an innovaphone App Platform. It provides sending or receiving FAX documents with the innovaphone PBX and a user app to manage the documents.

== Features ==
* The App Service Fax sends PDF documents as FAX documents and converts received FAX documents to PDF.
* The Fax app can forward the received [[Reference13r3:Apps/PbxManager/App_Fax|fax documents by mail]], as notification only or with the document in PDF.
* Transmission reports and error notifications
* Contact search by using myApps search API providers, inclusive removing number decorations
* PBX node support
* Using several fax interfaces
* Group fax accounts
* Automatic deletion of older fax documents
* Customized email texts

== Requirements ==
* innovaphone App Platform
* Device with a FAX interface
* A UC or fax license for each PBX user which is allowed to receive or send personal fax documents
* A fax (or UC) license for each group fax account

== Apps ==
'''innovaphone-fax''' 
This app is provided for the users to send fax documents and view or download received documents. The app reads the argument mailbox=<sip name> to work with the given account instead of the user logged in. It uses the com.innovaphone.search API to search for contacts with FAX numbers.

== Technical Overview ==
[[Image:Concept fax.png]]

== Technical Concept ==
The innovaphone fax feature needs three parts:
* An innovaphone PBX with one or more fax objects
* One or more FAX interface registered to fax objects
* The Fax app on the App Platform (AP)

The app service on the AP provides a user app. Users can upload and download PDF documents. The app service converts them from and to a fax protocol compatible file (SFF).
The app service controls calls between the FAX interface and an external remote party. To do this, it requires a websocket connection to the PBX. The FAX interface accesses the file with authenticated WebDAV.
The documents saved in the app service are available with WebDAV with the app instance name as user name and the app instance password as password and in the directories
* <app-web-path>/sff for the SFF files
* <app-web-path>/doc for the PDF files

==== Additional Information ====
* Files of deleted fax jobs are permanently deleted after two weeks.
* The myApps background picture (myapps.png) is also included in all HTML mail bodies with customized mail texts, if these texts contain the string "url(cid:myapps.png)".

== Configuration ==

==== PBX Manager Plugin ====
All possible configurations can be done with the [[Reference13r3:Apps/PbxManager/App_Fax|PBX Manager plugin]] of the Fax App. The app service options can be set as well as the corresponding app objects in the PBX can be added, modified or deleted. Additionally, available devices with a fax interface can be found and configured. 
As with any app, the Fax App needs to be assigned to users and [[#Requirements | licensed accordingly]].

==== Mail Configuration ====
The SMTP configuration is to be set in the Fax App PBX Manager plugin to make mail forwarding, transmission reports and notifications available. Only email addresses of the user configured in his PBX object are used and each user has to enable the several mails in the burger menu of the Fax app.
Available types of mails:
* Forwarding of a received document as PDF
* Incoming notifications without a document
* Error notifications for outgoing fax jobs
* Transmission confirmations
* Transmission reports for outgoing fax jobs as PDF

The mails are sent in the language the user set in myApps when the Fax app was last used, unless the language for mails was explicitly set within the app.

If a failure occurs and mails cannot be sent, the app service retries the mail transmission of a mail every 30 minutes, but no longer than two days.

==== PBX Node Configuration ====
The Fax app object can be assigned to a certain PBX node. If so, the node number is included within the user's fax number.

==== Group fax account ====
If a group fax app is configured, all users have the same group account with this app and the same jobs. The mail addresses configured in this group app are available and used instead of the user's mail addresses.

==== Sharing FAX interfaces ====
FAX interfaces are normally registered to one app object. Other PBX Fax objects use these fax resources for calls if they are configured as external resource in the objects.

== Troubleshooting ==
==== Logfiles ====
The progress of fax jobs is reported in the log file:

Info job id 58, direction 0, progress 0, result 0

;direction
:0: incoming job
:1: outgoing job

;progress
:0: job created
:1: job queued
:2: job converted
:3: job finished

;result
:0: no error or successfully completed
:1: call aborted, repeating
:2: job stopped with an error
:3: job stopped caused by a conversion failure

== Known issues ==
* Enabling of non-T.38 coder (audio-fax) is also possible for T.38-only capable devices.
: Has to be judged by the user himself, if selected fax interface features audio-fax.
* If the name (H.323) of an user is changed in the PBX, the data in the fax service are not accessible for this user and a new account is created for him in the service.

Reference13r3:Concept App Service Fax

2022-11-02T11:53:50Z

Vfi: /* Mail configuration */

[[Category:Concept|Apps]]

== Applies To ==
* innovaphone PBX from version 13r3

== Overview ==
The App Service Fax is an app service which can be installed on an innovaphone App Platform. It provides sending or receiving FAX documents with the innovaphone PBX and a user app to manage the documents.

== Features ==
* The App Service Fax sends PDF documents as FAX documents and converts received FAX documents to PDF.
* The Fax app can forward the received [[Reference13r3:Apps/PbxManager/App_Fax|fax documents by mail]], as notification only or with the document in PDF.
* Transmission reports and error notifications
* Contact search by using myApps search API providers, inclusive removing number decorations
* PBX node support
* Using several fax interfaces
* Group fax accounts
* Automatic deletion of older fax documents
* Customized email texts

== Requirements ==
* innovaphone App Platform
* Device with a FAX interface
* A UC or fax license for each PBX user which is allowed to receive or send personal fax documents
* A fax (or UC) license for each group fax account

== Apps ==
'''innovaphone-fax''' 
This app is provided for the users to send fax documents and view or download received documents. The app reads the argument mailbox=<sip name> to work with the given account instead of the user logged in. It uses the com.innovaphone.search API to search for contacts with FAX numbers.

== Technical Overview ==
[[Image:Concept fax.png]]

== Technical Concept ==
The innovaphone fax feature needs three parts:
* An innovaphone PBX with one or more fax objects
* One or more FAX interface registered to fax objects
* The Fax app on the App Platform (AP)

The app service on the AP provides a user app. Users can upload and download PDF documents. The app service converts them from and to a fax protocol compatible file (SFF).
The app service controls calls between the FAX interface and an external remote party. To do this, it requires a websocket connection to the PBX. The FAX interface accesses the file with authenticated WebDAV.
The documents saved in the app service are available with WebDAV with the app instance name as user name and the app instance password as password and in the directories
* <app-web-path>/sff for the SFF files
* <app-web-path>/doc for the PDF files

==== Additional Information ====
* Files of deleted fax jobs are permanently deleted after two weeks.
* The myApps background picture (myapps.png) is also included in all HTML mail bodies with customized mail texts, if these texts contain the string "url(cid:myapps.png)".

== Configuration ==

==== PBX Manager Plugin ====
All possible configurations can be done with the [[Reference13r3:Apps/PbxManager/App_Fax|PBX Manager plugin]] of the Fax App. The app service options can be set as well as the corresponding app objects in the PBX can be added, modified or deleted. Additionally, available devices with a fax interface can be found and configured. 
As with any app, the Fax App needs to be assigned to users and [[#Requirements | licensed accordingly]].

==== Mail Configuration ====
The SMTP configuration is to be set in the Fax App PBX Manager plugin to make mail forwarding, transmission reports and notifications available. Only email addresses of the user configured in his PBX object are used and each user has to enable the several mails in the burger menu of the Fax app.
Available types of mails:
* Forwarding of a received document as PDF
* Incoming notifications without a document
* Error notifications for outgoing fax jobs
* Transmission confirmations
* Transmission reports for outgoing fax jobs as PDF

The mails are sent in the language the user set in myApps when the Fax app was last used, unless the language for mails was explicitly set within the app.

If a failure occurs and mails cannot be sent, the app service retries the mail transmission of a mail every 30 minutes, but no longer than two days.

==== PBX Node configuration ====
The Fax App object can be assigned to a certain PBX Node. If so, the node number is included within the user's fax number.

==== Group fax account ====
If a group fax app is configured, all users have the same group account with this app and the same jobs. The mail addresses configured in this group app are available and used instead of the user's mail addresses.

==== Sharing FAX interfaces ====
FAX interfaces are normally registered to one app object. Other PBX Fax objects use these fax resources for calls if they are configured as external resource in the objects.

== Troubleshooting ==
==== Logfiles ====
The progress of fax jobs is reported in the log file:

Info job id 58, direction 0, progress 0, result 0

;direction
:0: incoming job
:1: outgoing job

;progress
:0: job created
:1: job queued
:2: job converted
:3: job finished

;result
:0: no error or successfully completed
:1: call aborted, repeating
:2: job stopped with an error
:3: job stopped caused by a conversion failure

== Known issues ==
* Enabling of non-T.38 coder (audio-fax) is also possible for T.38-only capable devices.
: Has to be judged by the user himself, if selected fax interface features audio-fax.
* If the name (H.323) of an user is changed in the PBX, the data in the fax service are not accessible for this user and a new account is created for him in the service.

Reference13r3:Concept App Service Fax

2022-11-02T11:47:43Z

Vfi: /* Technical Concept */

[[Category:Concept|Apps]]

== Applies To ==
* innovaphone PBX from version 13r3

== Overview ==
The App Service Fax is an app service which can be installed on an innovaphone App Platform. It provides sending or receiving FAX documents with the innovaphone PBX and a user app to manage the documents.

== Features ==
* The App Service Fax sends PDF documents as FAX documents and converts received FAX documents to PDF.
* The Fax app can forward the received [[Reference13r3:Apps/PbxManager/App_Fax|fax documents by mail]], as notification only or with the document in PDF.
* Transmission reports and error notifications
* Contact search by using myApps search API providers, inclusive removing number decorations
* PBX node support
* Using several fax interfaces
* Group fax accounts
* Automatic deletion of older fax documents
* Customized email texts

== Requirements ==
* innovaphone App Platform
* Device with a FAX interface
* A UC or fax license for each PBX user which is allowed to receive or send personal fax documents
* A fax (or UC) license for each group fax account

== Apps ==
'''innovaphone-fax''' 
This app is provided for the users to send fax documents and view or download received documents. The app reads the argument mailbox=<sip name> to work with the given account instead of the user logged in. It uses the com.innovaphone.search API to search for contacts with FAX numbers.

== Technical Overview ==
[[Image:Concept fax.png]]

== Technical Concept ==
The innovaphone fax feature needs three parts:
* An innovaphone PBX with one or more fax objects
* One or more FAX interface registered to fax objects
* The Fax app on the App Platform (AP)

The app service on the AP provides a user app. Users can upload and download PDF documents. The app service converts them from and to a fax protocol compatible file (SFF).
The app service controls calls between the FAX interface and an external remote party. To do this, it requires a websocket connection to the PBX. The FAX interface accesses the file with authenticated WebDAV.
The documents saved in the app service are available with WebDAV with the app instance name as user name and the app instance password as password and in the directories
* <app-web-path>/sff for the SFF files
* <app-web-path>/doc for the PDF files

==== Additional Information ====
* Files of deleted fax jobs are permanently deleted after two weeks.
* The myApps background picture (myapps.png) is also included in all HTML mail bodies with customized mail texts, if these texts contain the string "url(cid:myapps.png)".

== Configuration ==

==== PBX Manager Plugin ====
All possible configurations can be done with the [[Reference13r3:Apps/PbxManager/App_Fax|PBX Manager plugin]] of the Fax App. The app service options can be set as well as the corresponding app objects in the PBX can be added, modified or deleted. Additionally, available devices with a fax interface can be found and configured. 
As with any app, the Fax App needs to be assigned to users and [[#Requirements | licensed accordingly]].

==== Mail configuration ====
The SMTP configuration is to be set in the Fax App PBX Manager plugin to make mail forwarding, transmission reports and notifications available. Only email addresses of the user configured in his PBX object are used and each user has to enable the several mails in the burger menu of the fax app.
Available types of mails:
* Forwarding of a received document as PDF
* Incoming notifications without a document
* Error notifications for outgoing fax jobs
* Transmission confirmations
* Transmission reports for outgoing fax jobs as PDF

The mails are sent in the language the user has set in myApps during the last usage of the fax app, except he has set the mail language explicitly in the app.

If a failure occurs and mails can not be sent, the app service retries the mail transmission of a mail every 30 minutes, but no longer than two days.

==== PBX Node configuration ====
The Fax App object can be assigned to a certain PBX Node. If so, the node number is included within the user's fax number.

==== Group fax account ====
If a group fax app is configured, all users have the same group account with this app and the same jobs. The mail addresses configured in this group app are available and used instead of the user's mail addresses.

==== Sharing FAX interfaces ====
FAX interfaces are normally registered to one app object. Other PBX Fax objects use these fax resources for calls if they are configured as external resource in the objects.

== Troubleshooting ==
==== Logfiles ====
The progress of fax jobs is reported in the log file:

Info job id 58, direction 0, progress 0, result 0

;direction
:0: incoming job
:1: outgoing job

;progress
:0: job created
:1: job queued
:2: job converted
:3: job finished

;result
:0: no error or successfully completed
:1: call aborted, repeating
:2: job stopped with an error
:3: job stopped caused by a conversion failure

== Known issues ==
* Enabling of non-T.38 coder (audio-fax) is also possible for T.38-only capable devices.
: Has to be judged by the user himself, if selected fax interface features audio-fax.
* If the name (H.323) of an user is changed in the PBX, the data in the fax service are not accessible for this user and a new account is created for him in the service.

Reference13r3:Concept App Service Fax

2022-11-02T11:45:21Z

Vfi: /* Requirements */

[[Category:Concept|Apps]]

== Applies To ==
* innovaphone PBX from version 13r3

== Overview ==
The App Service Fax is an app service which can be installed on an innovaphone App Platform. It provides sending or receiving FAX documents with the innovaphone PBX and a user app to manage the documents.

== Features ==
* The App Service Fax sends PDF documents as FAX documents and converts received FAX documents to PDF.
* The Fax app can forward the received [[Reference13r3:Apps/PbxManager/App_Fax|fax documents by mail]], as notification only or with the document in PDF.
* Transmission reports and error notifications
* Contact search by using myApps search API providers, inclusive removing number decorations
* PBX node support
* Using several fax interfaces
* Group fax accounts
* Automatic deletion of older fax documents
* Customized email texts

== Requirements ==
* innovaphone App Platform
* Device with a FAX interface
* A UC or fax license for each PBX user which is allowed to receive or send personal fax documents
* A fax (or UC) license for each group fax account

== Apps ==
'''innovaphone-fax''' 
This app is provided for the users to send fax documents and view or download received documents. The app reads the argument mailbox=<sip name> to work with the given account instead of the user logged in. It uses the com.innovaphone.search API to search for contacts with FAX numbers.

== Technical Overview ==
[[Image:Concept fax.png]]

== Technical Concept ==
The innovaphone fax feature needs three parts:
* An innovaphone PBX with one or more fax objects
* One or more FAX interface registered to fax objects
* The Fax App on the App Platform (AP)

The app service on the AP provides an user app. User can upload and download PDF documents. The app service converts them from and to a fax protocol compatible file (SFF).
The app service controls calls between the FAX interface and an external remote party. To do this, it requires a websocket connection to the PBX. The FAX interface accesses the file with authenticated WebDAV.
The documents saved in the app service are available with WebDAV with the app instance name as user name and the app instance password as password and in the directories
* <app-web-path>/sff for the SFF files
* <app-web-path>/doc for the PDF files

==== Additional Information ====
* Files of deleted fax jobs are permanently deleted after two weeks.
* The myApps background picture (myapps.png) is also included in all HTML mail bodies with customized mail texts, if these texts contain the string "url(cid:myapps.png)".

== Configuration ==

==== PBX Manager Plugin ====
All possible configurations can be done with the [[Reference13r3:Apps/PbxManager/App_Fax|PBX Manager plugin]] of the Fax App. The app service options can be set as well as the corresponding app objects in the PBX can be added, modified or deleted. Additionally, available devices with a fax interface can be found and configured. 
As with any app, the Fax App needs to be assigned to users and [[#Requirements | licensed accordingly]].

==== Mail configuration ====
The SMTP configuration is to be set in the Fax App PBX Manager plugin to make mail forwarding, transmission reports and notifications available. Only email addresses of the user configured in his PBX object are used and each user has to enable the several mails in the burger menu of the fax app.
Available types of mails:
* Forwarding of a received document as PDF
* Incoming notifications without a document
* Error notifications for outgoing fax jobs
* Transmission confirmations
* Transmission reports for outgoing fax jobs as PDF

The mails are sent in the language the user has set in myApps during the last usage of the fax app, except he has set the mail language explicitly in the app.

If a failure occurs and mails can not be sent, the app service retries the mail transmission of a mail every 30 minutes, but no longer than two days.

==== PBX Node configuration ====
The Fax App object can be assigned to a certain PBX Node. If so, the node number is included within the user's fax number.

==== Group fax account ====
If a group fax app is configured, all users have the same group account with this app and the same jobs. The mail addresses configured in this group app are available and used instead of the user's mail addresses.

==== Sharing FAX interfaces ====
FAX interfaces are normally registered to one app object. Other PBX Fax objects use these fax resources for calls if they are configured as external resource in the objects.

== Troubleshooting ==
==== Logfiles ====
The progress of fax jobs is reported in the log file:

Info job id 58, direction 0, progress 0, result 0

;direction
:0: incoming job
:1: outgoing job

;progress
:0: job created
:1: job queued
:2: job converted
:3: job finished

;result
:0: no error or successfully completed
:1: call aborted, repeating
:2: job stopped with an error
:3: job stopped caused by a conversion failure

== Known issues ==
* Enabling of non-T.38 coder (audio-fax) is also possible for T.38-only capable devices.
: Has to be judged by the user himself, if selected fax interface features audio-fax.
* If the name (H.323) of an user is changed in the PBX, the data in the fax service are not accessible for this user and a new account is created for him in the service.

Reference13r3:Concept App Service Fax

2022-11-02T11:44:46Z

Vfi: /* Features */

[[Category:Concept|Apps]]

== Applies To ==
* innovaphone PBX from version 13r3

== Overview ==
The App Service Fax is an app service which can be installed on an innovaphone App Platform. It provides sending or receiving FAX documents with the innovaphone PBX and a user app to manage the documents.

== Features ==
* The App Service Fax sends PDF documents as FAX documents and converts received FAX documents to PDF.
* The Fax app can forward the received [[Reference13r3:Apps/PbxManager/App_Fax|fax documents by mail]], as notification only or with the document in PDF.
* Transmission reports and error notifications
* Contact search by using myApps search API providers, inclusive removing number decorations
* PBX node support
* Using several fax interfaces
* Group fax accounts
* Automatic deletion of older fax documents
* Customized email texts

== Requirements ==
* innovaphone App Platform
* Device with a FAX interface
* An UC or fax license for each PBX user which is allowed to receive or send personal fax documents
* An fax (or UC) license for each group fax account

== Apps ==
'''innovaphone-fax''' 
This app is provided for the users to send fax documents and view or download received documents. The app reads the argument mailbox=<sip name> to work with the given account instead of the user logged in. It uses the com.innovaphone.search API to search for contacts with FAX numbers.

== Technical Overview ==
[[Image:Concept fax.png]]

== Technical Concept ==
The innovaphone fax feature needs three parts:
* An innovaphone PBX with one or more fax objects
* One or more FAX interface registered to fax objects
* The Fax App on the App Platform (AP)

The app service on the AP provides an user app. User can upload and download PDF documents. The app service converts them from and to a fax protocol compatible file (SFF).
The app service controls calls between the FAX interface and an external remote party. To do this, it requires a websocket connection to the PBX. The FAX interface accesses the file with authenticated WebDAV.
The documents saved in the app service are available with WebDAV with the app instance name as user name and the app instance password as password and in the directories
* <app-web-path>/sff for the SFF files
* <app-web-path>/doc for the PDF files

==== Additional Information ====
* Files of deleted fax jobs are permanently deleted after two weeks.
* The myApps background picture (myapps.png) is also included in all HTML mail bodies with customized mail texts, if these texts contain the string "url(cid:myapps.png)".

== Configuration ==

==== PBX Manager Plugin ====
All possible configurations can be done with the [[Reference13r3:Apps/PbxManager/App_Fax|PBX Manager plugin]] of the Fax App. The app service options can be set as well as the corresponding app objects in the PBX can be added, modified or deleted. Additionally, available devices with a fax interface can be found and configured. 
As with any app, the Fax App needs to be assigned to users and [[#Requirements | licensed accordingly]].

==== Mail configuration ====
The SMTP configuration is to be set in the Fax App PBX Manager plugin to make mail forwarding, transmission reports and notifications available. Only email addresses of the user configured in his PBX object are used and each user has to enable the several mails in the burger menu of the fax app.
Available types of mails:
* Forwarding of a received document as PDF
* Incoming notifications without a document
* Error notifications for outgoing fax jobs
* Transmission confirmations
* Transmission reports for outgoing fax jobs as PDF

The mails are sent in the language the user has set in myApps during the last usage of the fax app, except he has set the mail language explicitly in the app.

If a failure occurs and mails can not be sent, the app service retries the mail transmission of a mail every 30 minutes, but no longer than two days.

==== PBX Node configuration ====
The Fax App object can be assigned to a certain PBX Node. If so, the node number is included within the user's fax number.

==== Group fax account ====
If a group fax app is configured, all users have the same group account with this app and the same jobs. The mail addresses configured in this group app are available and used instead of the user's mail addresses.

==== Sharing FAX interfaces ====
FAX interfaces are normally registered to one app object. Other PBX Fax objects use these fax resources for calls if they are configured as external resource in the objects.

== Troubleshooting ==
==== Logfiles ====
The progress of fax jobs is reported in the log file:

Info job id 58, direction 0, progress 0, result 0

;direction
:0: incoming job
:1: outgoing job

;progress
:0: job created
:1: job queued
:2: job converted
:3: job finished

;result
:0: no error or successfully completed
:1: call aborted, repeating
:2: job stopped with an error
:3: job stopped caused by a conversion failure

== Known issues ==
* Enabling of non-T.38 coder (audio-fax) is also possible for T.38-only capable devices.
: Has to be judged by the user himself, if selected fax interface features audio-fax.
* If the name (H.323) of an user is changed in the PBX, the data in the fax service are not accessible for this user and a new account is created for him in the service.

Reference13r3:Concept App Service Fax

2022-11-02T11:43:34Z

Vfi: /* Overview */

[[Category:Concept|Apps]]

== Applies To ==
* innovaphone PBX from version 13r3

== Overview ==
The App Service Fax is an app service which can be installed on an innovaphone App Platform. It provides sending or receiving FAX documents with the innovaphone PBX and a user app to manage the documents.

== Features ==
* The App Service Fax sends PDF documents as FAX documents and converts received FAX documents to PDF.
* The Fax App can forward the received [[Reference13r3:Apps/PbxManager/App_Fax|fax documents by mail]], as notification only or with the document in PDF.
* Transmission reports and error notifications
* Contact search by using myApps search API providers, inclusive removing number decorations
* PBX Node support
* Using several fax interfaces
* Group fax accounts
* Automatic deletion of older fax documents
* Customized email texts

== Requirements ==
* innovaphone App Platform
* Device with a FAX interface
* An UC or fax license for each PBX user which is allowed to receive or send personal fax documents
* An fax (or UC) license for each group fax account

== Apps ==
'''innovaphone-fax''' 
This app is provided for the users to send fax documents and view or download received documents. The app reads the argument mailbox=<sip name> to work with the given account instead of the user logged in. It uses the com.innovaphone.search API to search for contacts with FAX numbers.

== Technical Overview ==
[[Image:Concept fax.png]]

== Technical Concept ==
The innovaphone fax feature needs three parts:
* An innovaphone PBX with one or more fax objects
* One or more FAX interface registered to fax objects
* The Fax App on the App Platform (AP)

The app service on the AP provides an user app. User can upload and download PDF documents. The app service converts them from and to a fax protocol compatible file (SFF).
The app service controls calls between the FAX interface and an external remote party. To do this, it requires a websocket connection to the PBX. The FAX interface accesses the file with authenticated WebDAV.
The documents saved in the app service are available with WebDAV with the app instance name as user name and the app instance password as password and in the directories
* <app-web-path>/sff for the SFF files
* <app-web-path>/doc for the PDF files

==== Additional Information ====
* Files of deleted fax jobs are permanently deleted after two weeks.
* The myApps background picture (myapps.png) is also included in all HTML mail bodies with customized mail texts, if these texts contain the string "url(cid:myapps.png)".

== Configuration ==

==== PBX Manager Plugin ====
All possible configurations can be done with the [[Reference13r3:Apps/PbxManager/App_Fax|PBX Manager plugin]] of the Fax App. The app service options can be set as well as the corresponding app objects in the PBX can be added, modified or deleted. Additionally, available devices with a fax interface can be found and configured. 
As with any app, the Fax App needs to be assigned to users and [[#Requirements | licensed accordingly]].

==== Mail configuration ====
The SMTP configuration is to be set in the Fax App PBX Manager plugin to make mail forwarding, transmission reports and notifications available. Only email addresses of the user configured in his PBX object are used and each user has to enable the several mails in the burger menu of the fax app.
Available types of mails:
* Forwarding of a received document as PDF
* Incoming notifications without a document
* Error notifications for outgoing fax jobs
* Transmission confirmations
* Transmission reports for outgoing fax jobs as PDF

The mails are sent in the language the user has set in myApps during the last usage of the fax app, except he has set the mail language explicitly in the app.

If a failure occurs and mails can not be sent, the app service retries the mail transmission of a mail every 30 minutes, but no longer than two days.

==== PBX Node configuration ====
The Fax App object can be assigned to a certain PBX Node. If so, the node number is included within the user's fax number.

==== Group fax account ====
If a group fax app is configured, all users have the same group account with this app and the same jobs. The mail addresses configured in this group app are available and used instead of the user's mail addresses.

==== Sharing FAX interfaces ====
FAX interfaces are normally registered to one app object. Other PBX Fax objects use these fax resources for calls if they are configured as external resource in the objects.

== Troubleshooting ==
==== Logfiles ====
The progress of fax jobs is reported in the log file:

Info job id 58, direction 0, progress 0, result 0

;direction
:0: incoming job
:1: outgoing job

;progress
:0: job created
:1: job queued
:2: job converted
:3: job finished

;result
:0: no error or successfully completed
:1: call aborted, repeating
:2: job stopped with an error
:3: job stopped caused by a conversion failure

== Known issues ==
* Enabling of non-T.38 coder (audio-fax) is also possible for T.38-only capable devices.
: Has to be judged by the user himself, if selected fax interface features audio-fax.
* If the name (H.323) of an user is changed in the PBX, the data in the fax service are not accessible for this user and a new account is created for him in the service.

IP160 Technical Data EN

2022-07-21T08:27:06Z

Vfi: /* WEEE-Number */

{{Template:Disclaimer EN}}
==Illustration==
[[Image:IP160.png]]

==Technical Data==
===innovaphone IP160 ===
IP phone for harsh conditions for the innovaphone PBX

===Firmware===
Device to be operated with version 13r2sr13 or higher

===Housing===
OLED color display, 128 x 64 pixels

Telephone keypad with red backlight

Protection category: IP 65 (IEC60529)

Volume ca. 95 dB(A) in 1 m distance

Wall mount prepared

Measurements: 29.3 x 19.1 x 12.8 cm

Weight: ca. 2.3 kg

===Interfaces===
1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (Modular Jack 8P8C) with “Power over Ethernet” according to 802.3af

1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (Modular Jack 8P8C) for PC connection

Port for analog headset

Onboard lowpower-relay

Option for Relay board with Relay outputs and Control input

===Hardware===
Power supply: Power over Ethernet 802.3af, Class 0

Operation temperature: -20 °C to +60 °C
===Voice Codecs===
G.711 A-law / µ-law, G.722

G.729A

Opus-NB, Opus-WB

Dynamic Jitter Buffering

Acoustic echo cancellation

===Generic Features===
[[Phone_Firmware_Technical_Data_EN|Generic features innovaphone phones]]

===Supplementary Features===
* Open listening (no hands free speaking)

===Licenses===
{{Template:Leistungsmerkmale_EN_-_Licenses_Phone}}

===Order Number===
01-00160-001

==CE Declarations==
===Conformities===

EN 50102:1995 + A1:1999

EN 55032:2015

EN 60529:2014

EN 61000-4-2:2009

EN 61000-4-3:2006 + ... + A2:2010

EN 61000-4-4:2012

EN 61000-4-5:2014

EN 61000-4-6:2014

EN 61000-6-2:2005

EN 61000-6-4:2007 + A1:2011

EN 62368-1:2021

EN 62368-3:2020

EN IEC 63000:2018

ETSI ETS 300019-2-4:1994

ETSI TBR 8 (10/98)

===WEEE Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

IP160 Technical Data EN

2022-07-21T08:26:43Z

Vfi: /* CE-Declarations */

{{Template:Disclaimer EN}}
==Illustration==
[[Image:IP160.png]]

==Technical Data==
===innovaphone IP160 ===
IP phone for harsh conditions for the innovaphone PBX

===Firmware===
Device to be operated with version 13r2sr13 or higher

===Housing===
OLED color display, 128 x 64 pixels

Telephone keypad with red backlight

Protection category: IP 65 (IEC60529)

Volume ca. 95 dB(A) in 1 m distance

Wall mount prepared

Measurements: 29.3 x 19.1 x 12.8 cm

Weight: ca. 2.3 kg

===Interfaces===
1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (Modular Jack 8P8C) with “Power over Ethernet” according to 802.3af

1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (Modular Jack 8P8C) for PC connection

Port for analog headset

Onboard lowpower-relay

Option for Relay board with Relay outputs and Control input

===Hardware===
Power supply: Power over Ethernet 802.3af, Class 0

Operation temperature: -20 °C to +60 °C
===Voice Codecs===
G.711 A-law / µ-law, G.722

G.729A

Opus-NB, Opus-WB

Dynamic Jitter Buffering

Acoustic echo cancellation

===Generic Features===
[[Phone_Firmware_Technical_Data_EN|Generic features innovaphone phones]]

===Supplementary Features===
* Open listening (no hands free speaking)

===Licenses===
{{Template:Leistungsmerkmale_EN_-_Licenses_Phone}}

===Order Number===
01-00160-001

==CE Declarations==
===Conformities===

EN 50102:1995 + A1:1999

EN 55032:2015

EN 60529:2014

EN 61000-4-2:2009

EN 61000-4-3:2006 + ... + A2:2010

EN 61000-4-4:2012

EN 61000-4-5:2014

EN 61000-4-6:2014

EN 61000-6-2:2005

EN 61000-6-4:2007 + A1:2011

EN 62368-1:2021

EN 62368-3:2020

EN IEC 63000:2018

ETSI ETS 300019-2-4:1994

ETSI TBR 8 (10/98)

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

IP160 Technical Data EN

2022-07-21T08:26:33Z

Vfi: /* Order number */

{{Template:Disclaimer EN}}
==Illustration==
[[Image:IP160.png]]

==Technical Data==
===innovaphone IP160 ===
IP phone for harsh conditions for the innovaphone PBX

===Firmware===
Device to be operated with version 13r2sr13 or higher

===Housing===
OLED color display, 128 x 64 pixels

Telephone keypad with red backlight

Protection category: IP 65 (IEC60529)

Volume ca. 95 dB(A) in 1 m distance

Wall mount prepared

Measurements: 29.3 x 19.1 x 12.8 cm

Weight: ca. 2.3 kg

===Interfaces===
1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (Modular Jack 8P8C) with “Power over Ethernet” according to 802.3af

1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (Modular Jack 8P8C) for PC connection

Port for analog headset

Onboard lowpower-relay

Option for Relay board with Relay outputs and Control input

===Hardware===
Power supply: Power over Ethernet 802.3af, Class 0

Operation temperature: -20 °C to +60 °C
===Voice Codecs===
G.711 A-law / µ-law, G.722

G.729A

Opus-NB, Opus-WB

Dynamic Jitter Buffering

Acoustic echo cancellation

===Generic Features===
[[Phone_Firmware_Technical_Data_EN|Generic features innovaphone phones]]

===Supplementary Features===
* Open listening (no hands free speaking)

===Licenses===
{{Template:Leistungsmerkmale_EN_-_Licenses_Phone}}

===Order Number===
01-00160-001

==CE-Declarations==
===Conformities===

EN 50102:1995 + A1:1999

EN 55032:2015

EN 60529:2014

EN 61000-4-2:2009

EN 61000-4-3:2006 + ... + A2:2010

EN 61000-4-4:2012

EN 61000-4-5:2014

EN 61000-4-6:2014

EN 61000-6-2:2005

EN 61000-6-4:2007 + A1:2011

EN 62368-1:2021

EN 62368-3:2020

EN IEC 63000:2018

ETSI ETS 300019-2-4:1994

ETSI TBR 8 (10/98)

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

IP160 Technical Data EN

2022-07-21T08:26:09Z

Vfi: /* Voice-Codecs */

{{Template:Disclaimer EN}}
==Illustration==
[[Image:IP160.png]]

==Technical Data==
===innovaphone IP160 ===
IP phone for harsh conditions for the innovaphone PBX

===Firmware===
Device to be operated with version 13r2sr13 or higher

===Housing===
OLED color display, 128 x 64 pixels

Telephone keypad with red backlight

Protection category: IP 65 (IEC60529)

Volume ca. 95 dB(A) in 1 m distance

Wall mount prepared

Measurements: 29.3 x 19.1 x 12.8 cm

Weight: ca. 2.3 kg

===Interfaces===
1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (Modular Jack 8P8C) with “Power over Ethernet” according to 802.3af

1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (Modular Jack 8P8C) for PC connection

Port for analog headset

Onboard lowpower-relay

Option for Relay board with Relay outputs and Control input

===Hardware===
Power supply: Power over Ethernet 802.3af, Class 0

Operation temperature: -20 °C to +60 °C
===Voice Codecs===
G.711 A-law / µ-law, G.722

G.729A

Opus-NB, Opus-WB

Dynamic Jitter Buffering

Acoustic echo cancellation

===Generic Features===
[[Phone_Firmware_Technical_Data_EN|Generic features innovaphone phones]]

===Supplementary Features===
* Open listening (no hands free speaking)

===Licenses===
{{Template:Leistungsmerkmale_EN_-_Licenses_Phone}}

===Order number===
01-00160-001

==CE-Declarations==
===Conformities===

EN 50102:1995 + A1:1999

EN 55032:2015

EN 60529:2014

EN 61000-4-2:2009

EN 61000-4-3:2006 + ... + A2:2010

EN 61000-4-4:2012

EN 61000-4-5:2014

EN 61000-4-6:2014

EN 61000-6-2:2005

EN 61000-6-4:2007 + A1:2011

EN 62368-1:2021

EN 62368-3:2020

EN IEC 63000:2018

ETSI ETS 300019-2-4:1994

ETSI TBR 8 (10/98)

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

IP160 Technical Data EN

2022-07-21T08:25:53Z

Vfi: /* Interfaces */

{{Template:Disclaimer EN}}
==Illustration==
[[Image:IP160.png]]

==Technical Data==
===innovaphone IP160 ===
IP phone for harsh conditions for the innovaphone PBX

===Firmware===
Device to be operated with version 13r2sr13 or higher

===Housing===
OLED color display, 128 x 64 pixels

Telephone keypad with red backlight

Protection category: IP 65 (IEC60529)

Volume ca. 95 dB(A) in 1 m distance

Wall mount prepared

Measurements: 29.3 x 19.1 x 12.8 cm

Weight: ca. 2.3 kg

===Interfaces===
1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (Modular Jack 8P8C) with “Power over Ethernet” according to 802.3af

1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (Modular Jack 8P8C) for PC connection

Port for analog headset

Onboard lowpower-relay

Option for Relay board with Relay outputs and Control input

===Hardware===
Power supply: Power over Ethernet 802.3af, Class 0

Operation temperature: -20 °C to +60 °C
===Voice-Codecs===
G.711 A-law / µ-law, G.722

G.729A

Opus-NB, Opus-WB

Dynamic Jitter Buffering

Acoustic echo cancellation

===Generic Features===
[[Phone_Firmware_Technical_Data_EN|Generic features innovaphone phones]]

===Supplementary Features===
* Open listening (no hands free speaking)

===Licenses===
{{Template:Leistungsmerkmale_EN_-_Licenses_Phone}}

===Order number===
01-00160-001

==CE-Declarations==
===Conformities===

EN 50102:1995 + A1:1999

EN 55032:2015

EN 60529:2014

EN 61000-4-2:2009

EN 61000-4-3:2006 + ... + A2:2010

EN 61000-4-4:2012

EN 61000-4-5:2014

EN 61000-4-6:2014

EN 61000-6-2:2005

EN 61000-6-4:2007 + A1:2011

EN 62368-1:2021

EN 62368-3:2020

EN IEC 63000:2018

ETSI ETS 300019-2-4:1994

ETSI TBR 8 (10/98)

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

IP160 Technical Data EN

2022-07-21T08:23:00Z

Vfi: /* Housing */

{{Template:Disclaimer EN}}
==Illustration==
[[Image:IP160.png]]

==Technical Data==
===innovaphone IP160 ===
IP phone for harsh conditions for the innovaphone PBX

===Firmware===
Device to be operated with version 13r2sr13 or higher

===Housing===
OLED color display, 128 x 64 pixels

Telephone keypad with red backlight

Protection category: IP 65 (IEC60529)

Volume ca. 95 dB(A) in 1 m distance

Wall mount prepared

Measurements: 29.3 x 19.1 x 12.8 cm

Weight: ca. 2.3 kg

===Interfaces===
1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (modular Jack 8P8C) with “Power over Ethernet” according to 802.3af

1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (modular Jack 8P8C) for PC connection

Port for analog headset

Onboard lowpower-relay

Option for Relayboard with Relayoutputs und Controlinput

===Hardware===
Power supply: Power over Ethernet 802.3af, Class 0

Operation temperature: -20 °C to +60 °C
===Voice-Codecs===
G.711 A-law / µ-law, G.722

G.729A

Opus-NB, Opus-WB

Dynamic Jitter Buffering

Acoustic echo cancellation

===Generic Features===
[[Phone_Firmware_Technical_Data_EN|Generic features innovaphone phones]]

===Supplementary Features===
* Open listening (no hands free speaking)

===Licenses===
{{Template:Leistungsmerkmale_EN_-_Licenses_Phone}}

===Order number===
01-00160-001

==CE-Declarations==
===Conformities===

EN 50102:1995 + A1:1999

EN 55032:2015

EN 60529:2014

EN 61000-4-2:2009

EN 61000-4-3:2006 + ... + A2:2010

EN 61000-4-4:2012

EN 61000-4-5:2014

EN 61000-4-6:2014

EN 61000-6-2:2005

EN 61000-6-4:2007 + A1:2011

EN 62368-1:2021

EN 62368-3:2020

EN IEC 63000:2018

ETSI ETS 300019-2-4:1994

ETSI TBR 8 (10/98)

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

IP160 Technical Data EN

2022-07-21T08:16:14Z

Vfi: /* Firmware */

{{Template:Disclaimer EN}}
==Illustration==
[[Image:IP160.png]]

==Technical Data==
===innovaphone IP160 ===
IP phone for harsh conditions for the innovaphone PBX

===Firmware===
Device to be operated with version 13r2sr13 or higher

===Housing===
OLED colour display, 128 x 64 pixels

Telephone keypad with red backlight

Protection category: IP 65 (IEC60529)

Volume ca. 95 dB(A) in 1 m distance

Wall mount prepared

Measurements: 29,3 x 19,1 x 12,8 cm

Weight: ca. 2,3 kg

===Interfaces===
1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (modular Jack 8P8C) with “Power over Ethernet” according to 802.3af

1 x Ethernet: 10/100-BASE-TX (auto negotiation), RJ-45 (modular Jack 8P8C) for PC connection

Port for analog headset

Onboard lowpower-relay

Option for Relayboard with Relayoutputs und Controlinput

===Hardware===
Power supply: Power over Ethernet 802.3af, Class 0

Operation temperature: -20 °C to +60 °C
===Voice-Codecs===
G.711 A-law / µ-law, G.722

G.729A

Opus-NB, Opus-WB

Dynamic Jitter Buffering

Acoustic echo cancellation

===Generic Features===
[[Phone_Firmware_Technical_Data_EN|Generic features innovaphone phones]]

===Supplementary Features===
* Open listening (no hands free speaking)

===Licenses===
{{Template:Leistungsmerkmale_EN_-_Licenses_Phone}}

===Order number===
01-00160-001

==CE-Declarations==
===Conformities===

EN 50102:1995 + A1:1999

EN 55032:2015

EN 60529:2014

EN 61000-4-2:2009

EN 61000-4-3:2006 + ... + A2:2010

EN 61000-4-4:2012

EN 61000-4-5:2014

EN 61000-4-6:2014

EN 61000-6-2:2005

EN 61000-6-4:2007 + A1:2011

EN 62368-1:2021

EN 62368-3:2020

EN IEC 63000:2018

ETSI ETS 300019-2-4:1994

ETSI TBR 8 (10/98)

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

D83 Technical Data EN

2022-05-12T09:21:36Z

Vfi: /* Order number */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:d83.png|d83.png]]

==Technical Data==
===d83===
Robust IP DECT handset for hazardous locations

===Physical===
Size 150 x 64 x 23 mm

Color Handset: grey/black, Front plate: steel grey (standard), black, turquoise, green, orange

Build: Case: PC/ABS, Keypad: PC, Clip: PA Case: Hinge type (standard), swivel type or no clip

TFT display with more than 262000 individual colors, 40 x 50 mm (240 x 320 pixel), white LED backlight

Weight: 175 g (incl. battery and clip)

===Keyboards===
3 function keys

Off hook key

combined on-hook/power-on/off key

4-way navigation

Numeric book

Volume + and –

Sound off key / Mute multifunction button

Alarm button / Push-to-talk multifunction button

===Battery===
Li-Ion type 3.7 V, 920 mAh

Up to 18h speech time (with Bluetooth disabled / LF location disabled) 
Up to 12h speech time (with Bluetooth headset in use / LF location disabled) 
Up to 16h speech time (with Bluetooth disabled / LF location enabled) 
Up to 10h speech time (with Bluetooth headset in use / LF location enabled) 
 
Up to 120h stand-by time (with black screen saver activated and LF location disabled) 
Up to 60h stand-by time (with black screen saver activated and LF location enabled) 

< 4h charging time

===Interfaces===
Multi-purpose, IP67 classified connector for headset, battery charging and software download / configuration

Screw-locked 3.5mm standard headset connector for Peltor/3M headset cable

Bluetooth version 5.0

GAP / CAP compliant DECT, EN 301 406, TBR22

1880-1900 MHz frequency range

GFSK modulation

Integral antenna

-93 dBm sensivity

Radiated power: 250mW (EU)

===Environmental===
Operating temperature: -10 °C to +55 °C.

Storage temperature: -20 °C to +60 °C.

Charging temperature: +5 °C to +40 °C.

Enclosure protection: IP67, IEC EN60529.

Immunity to ESD: 8 kV contact discharge, 16 kV air discharge (EN61000-4-2).

Free fall test, standard product: IEC 60068-2-31, procedure 1, dropped 12 times, specification extended to 2 meters

IEC 68-2-32, procedure 2, dropped 1,000 times from 0.5 meter. Accelerated life test.

Chemical stress: Handset exposed to oleic acid.

Keypad action test: Keys pressed 15.0000 times with a force of 13 N.

Squeeze test: Handset squeezed 1000 times with a force of 130 N.

===Audio===
8-step adjustable ring signal

8-step adjustable earpiece of 3dB each

Max. sound ring signal level: 100 dBspl (90 dBspl for d81ex) @ 10 cm

Duplex loud speaking function

Wideband audio: Support of voice codecs G.722.2 and G.726.

Background noise reduction: Two microphones and adaptive noise reduction

15 predefined ringtones + 10 freely definable ringtones

Mute button

===Supplementary Services Telephony===
Hold, retrieve

Consultation call

Number display

Name display

DTMF tone support

===Phone Book===
Central phone book: unlimited no. of entries (40 characters max. for a name / 20 digits max. for a phone number)

Company phone book: 1,000 entries (24 characters max. for a name / 24 digits max. for a phone number)

Internal phone book: 250 entries (48 characters max. for a name / 24 digits max. for a phone number)

===23 Languages===
* Arabic, Czech, Danish
* Dutch, English, Finnish
* Flemish, French, German
* Greek, Hungarian, Italian
* Norwegian, Polish, Portuguese (Brazil & Europe)
* Russian, Simplified Chinese, Slovakian
* Spanish, Swedish and Turkish
* +1 downloadable

===Additional Functions===
9 programmable hot keys

Call list with 50 last calls

Automatic answer

Vibration

===Different Versions===

{|border="2" cellspacing="4" cellpadding="3" rules="all" style="margin:1em 1em 1em 0; border:solid 1px #AAAAAA; border-collapse:collapse;empty-cells:show;"
|+ d83 Versions Features Matrix
! Features !! Talker !! Messenger !! Protector
|-
| Telephony || YES || YES || YES
|-
| Shock, vibration, drop, temperature and chemical resistant || YES || YES || YES
|-
| Centralized device management* || YES || YES || YES
|-
| Central phone book || YES || YES || YES
|-
| Bluetooth 5.0 for wireless headsets || YES || YES || YES
|-
| 3.5 mm contact for wired headsets || YES || YES || YES
|-
| Shared Phone* || YES || YES || YES
|-
| Advanced messaging including priority, confirmation, call setup, colors on display and LED || - || YES || YES
|-
| Services and shortcuts to phone calls, messaging, sending data, etc* || - || YES || YES
|-
| Location with BLE, DECT, IR and LF Technologies* || - || YES || YES
|-
| Push-button, man-down, no-movement and pull-cord alarms* || - || - || YES
|}

* "*" Features only available with Ascom UNITE system that also requires use of Ascom IMS3 Gateway.

===Order Number===

50-00083-013 - d83 Talker phone

50-00083-014 - d83 Messenger phone

50-00083-015 - d83 Protector phone

<hr>

==CE-Declarations==
===Conformities===



Safety:
* EN 62368-1:2020
+A11:2020
* EN 50360:2017
* EN 50566:2017
EMC:
* EN 301 489-1 V2.2.3
* EN 55032:2015
* EN 301 489-06 V2.2.1
* EN 301 489-17 V3.2.4
Spectrum:
* EN 301 406 V2.2.2
* EN 300 328 V2.2.2
Environment:
* EN 63000:2018

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

D83 Technical Data EN

2022-05-12T09:21:22Z

Vfi: /* Different versions */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:d83.png|d83.png]]

==Technical Data==
===d83===
Robust IP DECT handset for hazardous locations

===Physical===
Size 150 x 64 x 23 mm

Color Handset: grey/black, Front plate: steel grey (standard), black, turquoise, green, orange

Build: Case: PC/ABS, Keypad: PC, Clip: PA Case: Hinge type (standard), swivel type or no clip

TFT display with more than 262000 individual colors, 40 x 50 mm (240 x 320 pixel), white LED backlight

Weight: 175 g (incl. battery and clip)

===Keyboards===
3 function keys

Off hook key

combined on-hook/power-on/off key

4-way navigation

Numeric book

Volume + and –

Sound off key / Mute multifunction button

Alarm button / Push-to-talk multifunction button

===Battery===
Li-Ion type 3.7 V, 920 mAh

Up to 18h speech time (with Bluetooth disabled / LF location disabled) 
Up to 12h speech time (with Bluetooth headset in use / LF location disabled) 
Up to 16h speech time (with Bluetooth disabled / LF location enabled) 
Up to 10h speech time (with Bluetooth headset in use / LF location enabled) 
 
Up to 120h stand-by time (with black screen saver activated and LF location disabled) 
Up to 60h stand-by time (with black screen saver activated and LF location enabled) 

< 4h charging time

===Interfaces===
Multi-purpose, IP67 classified connector for headset, battery charging and software download / configuration

Screw-locked 3.5mm standard headset connector for Peltor/3M headset cable

Bluetooth version 5.0

GAP / CAP compliant DECT, EN 301 406, TBR22

1880-1900 MHz frequency range

GFSK modulation

Integral antenna

-93 dBm sensivity

Radiated power: 250mW (EU)

===Environmental===
Operating temperature: -10 °C to +55 °C.

Storage temperature: -20 °C to +60 °C.

Charging temperature: +5 °C to +40 °C.

Enclosure protection: IP67, IEC EN60529.

Immunity to ESD: 8 kV contact discharge, 16 kV air discharge (EN61000-4-2).

Free fall test, standard product: IEC 60068-2-31, procedure 1, dropped 12 times, specification extended to 2 meters

IEC 68-2-32, procedure 2, dropped 1,000 times from 0.5 meter. Accelerated life test.

Chemical stress: Handset exposed to oleic acid.

Keypad action test: Keys pressed 15.0000 times with a force of 13 N.

Squeeze test: Handset squeezed 1000 times with a force of 130 N.

===Audio===
8-step adjustable ring signal

8-step adjustable earpiece of 3dB each

Max. sound ring signal level: 100 dBspl (90 dBspl for d81ex) @ 10 cm

Duplex loud speaking function

Wideband audio: Support of voice codecs G.722.2 and G.726.

Background noise reduction: Two microphones and adaptive noise reduction

15 predefined ringtones + 10 freely definable ringtones

Mute button

===Supplementary Services Telephony===
Hold, retrieve

Consultation call

Number display

Name display

DTMF tone support

===Phone Book===
Central phone book: unlimited no. of entries (40 characters max. for a name / 20 digits max. for a phone number)

Company phone book: 1,000 entries (24 characters max. for a name / 24 digits max. for a phone number)

Internal phone book: 250 entries (48 characters max. for a name / 24 digits max. for a phone number)

===23 Languages===
* Arabic, Czech, Danish
* Dutch, English, Finnish
* Flemish, French, German
* Greek, Hungarian, Italian
* Norwegian, Polish, Portuguese (Brazil & Europe)
* Russian, Simplified Chinese, Slovakian
* Spanish, Swedish and Turkish
* +1 downloadable

===Additional Functions===
9 programmable hot keys

Call list with 50 last calls

Automatic answer

Vibration

===Different Versions===

{|border="2" cellspacing="4" cellpadding="3" rules="all" style="margin:1em 1em 1em 0; border:solid 1px #AAAAAA; border-collapse:collapse;empty-cells:show;"
|+ d83 Versions Features Matrix
! Features !! Talker !! Messenger !! Protector
|-
| Telephony || YES || YES || YES
|-
| Shock, vibration, drop, temperature and chemical resistant || YES || YES || YES
|-
| Centralized device management* || YES || YES || YES
|-
| Central phone book || YES || YES || YES
|-
| Bluetooth 5.0 for wireless headsets || YES || YES || YES
|-
| 3.5 mm contact for wired headsets || YES || YES || YES
|-
| Shared Phone* || YES || YES || YES
|-
| Advanced messaging including priority, confirmation, call setup, colors on display and LED || - || YES || YES
|-
| Services and shortcuts to phone calls, messaging, sending data, etc* || - || YES || YES
|-
| Location with BLE, DECT, IR and LF Technologies* || - || YES || YES
|-
| Push-button, man-down, no-movement and pull-cord alarms* || - || - || YES
|}

* "*" Features only available with Ascom UNITE system that also requires use of Ascom IMS3 Gateway.

===Order number===

50-00083-013 - d83 Talker phone

50-00083-014 - d83 Messenger phone

50-00083-015 - d83 Protector phone

<hr>

==CE-Declarations==
===Conformities===



Safety:
* EN 62368-1:2020
+A11:2020
* EN 50360:2017
* EN 50566:2017
EMC:
* EN 301 489-1 V2.2.3
* EN 55032:2015
* EN 301 489-06 V2.2.1
* EN 301 489-17 V3.2.4
Spectrum:
* EN 301 406 V2.2.2
* EN 300 328 V2.2.2
Environment:
* EN 63000:2018

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

D83 Technical Data EN

2022-05-12T09:21:07Z

Vfi: /* Additional functions */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:d83.png|d83.png]]

==Technical Data==
===d83===
Robust IP DECT handset for hazardous locations

===Physical===
Size 150 x 64 x 23 mm

Color Handset: grey/black, Front plate: steel grey (standard), black, turquoise, green, orange

Build: Case: PC/ABS, Keypad: PC, Clip: PA Case: Hinge type (standard), swivel type or no clip

TFT display with more than 262000 individual colors, 40 x 50 mm (240 x 320 pixel), white LED backlight

Weight: 175 g (incl. battery and clip)

===Keyboards===
3 function keys

Off hook key

combined on-hook/power-on/off key

4-way navigation

Numeric book

Volume + and –

Sound off key / Mute multifunction button

Alarm button / Push-to-talk multifunction button

===Battery===
Li-Ion type 3.7 V, 920 mAh

Up to 18h speech time (with Bluetooth disabled / LF location disabled) 
Up to 12h speech time (with Bluetooth headset in use / LF location disabled) 
Up to 16h speech time (with Bluetooth disabled / LF location enabled) 
Up to 10h speech time (with Bluetooth headset in use / LF location enabled) 
 
Up to 120h stand-by time (with black screen saver activated and LF location disabled) 
Up to 60h stand-by time (with black screen saver activated and LF location enabled) 

< 4h charging time

===Interfaces===
Multi-purpose, IP67 classified connector for headset, battery charging and software download / configuration

Screw-locked 3.5mm standard headset connector for Peltor/3M headset cable

Bluetooth version 5.0

GAP / CAP compliant DECT, EN 301 406, TBR22

1880-1900 MHz frequency range

GFSK modulation

Integral antenna

-93 dBm sensivity

Radiated power: 250mW (EU)

===Environmental===
Operating temperature: -10 °C to +55 °C.

Storage temperature: -20 °C to +60 °C.

Charging temperature: +5 °C to +40 °C.

Enclosure protection: IP67, IEC EN60529.

Immunity to ESD: 8 kV contact discharge, 16 kV air discharge (EN61000-4-2).

Free fall test, standard product: IEC 60068-2-31, procedure 1, dropped 12 times, specification extended to 2 meters

IEC 68-2-32, procedure 2, dropped 1,000 times from 0.5 meter. Accelerated life test.

Chemical stress: Handset exposed to oleic acid.

Keypad action test: Keys pressed 15.0000 times with a force of 13 N.

Squeeze test: Handset squeezed 1000 times with a force of 130 N.

===Audio===
8-step adjustable ring signal

8-step adjustable earpiece of 3dB each

Max. sound ring signal level: 100 dBspl (90 dBspl for d81ex) @ 10 cm

Duplex loud speaking function

Wideband audio: Support of voice codecs G.722.2 and G.726.

Background noise reduction: Two microphones and adaptive noise reduction

15 predefined ringtones + 10 freely definable ringtones

Mute button

===Supplementary Services Telephony===
Hold, retrieve

Consultation call

Number display

Name display

DTMF tone support

===Phone Book===
Central phone book: unlimited no. of entries (40 characters max. for a name / 20 digits max. for a phone number)

Company phone book: 1,000 entries (24 characters max. for a name / 24 digits max. for a phone number)

Internal phone book: 250 entries (48 characters max. for a name / 24 digits max. for a phone number)

===23 Languages===
* Arabic, Czech, Danish
* Dutch, English, Finnish
* Flemish, French, German
* Greek, Hungarian, Italian
* Norwegian, Polish, Portuguese (Brazil & Europe)
* Russian, Simplified Chinese, Slovakian
* Spanish, Swedish and Turkish
* +1 downloadable

===Additional Functions===
9 programmable hot keys

Call list with 50 last calls

Automatic answer

Vibration

===Different versions===

{|border="2" cellspacing="4" cellpadding="3" rules="all" style="margin:1em 1em 1em 0; border:solid 1px #AAAAAA; border-collapse:collapse;empty-cells:show;"
|+ d83 Versions Features Matrix
! Features !! Talker !! Messenger !! Protector
|-
| Telephony || YES || YES || YES
|-
| Shock, vibration, drop, temperature and chemical resistant || YES || YES || YES
|-
| Centralized device management* || YES || YES || YES
|-
| Central phone book || YES || YES || YES
|-
| Bluetooth 5.0 for wireless headsets || YES || YES || YES
|-
| 3.5 mm contact for wired headsets || YES || YES || YES
|-
| Shared Phone* || YES || YES || YES
|-
| Advanced messaging including priority, confirmation, call setup, colors on display and LED || - || YES || YES
|-
| Services and shortcuts to phone calls, messaging, sending data, etc* || - || YES || YES
|-
| Location with BLE, DECT, IR and LF Technologies* || - || YES || YES
|-
| Push-button, man-down, no-movement and pull-cord alarms* || - || - || YES
|}

* "*" Features only available with Ascom UNITE system that also requires use of Ascom IMS3 Gateway.

===Order number===

50-00083-013 - d83 Talker phone

50-00083-014 - d83 Messenger phone

50-00083-015 - d83 Protector phone

<hr>

==CE-Declarations==
===Conformities===



Safety:
* EN 62368-1:2020
+A11:2020
* EN 50360:2017
* EN 50566:2017
EMC:
* EN 301 489-1 V2.2.3
* EN 55032:2015
* EN 301 489-06 V2.2.1
* EN 301 489-17 V3.2.4
Spectrum:
* EN 301 406 V2.2.2
* EN 300 328 V2.2.2
Environment:
* EN 63000:2018

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

D83 Technical Data EN

2022-05-12T09:20:53Z

Vfi: /* Supplementary services telephony */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:d83.png|d83.png]]

==Technical Data==
===d83===
Robust IP DECT handset for hazardous locations

===Physical===
Size 150 x 64 x 23 mm

Color Handset: grey/black, Front plate: steel grey (standard), black, turquoise, green, orange

Build: Case: PC/ABS, Keypad: PC, Clip: PA Case: Hinge type (standard), swivel type or no clip

TFT display with more than 262000 individual colors, 40 x 50 mm (240 x 320 pixel), white LED backlight

Weight: 175 g (incl. battery and clip)

===Keyboards===
3 function keys

Off hook key

combined on-hook/power-on/off key

4-way navigation

Numeric book

Volume + and –

Sound off key / Mute multifunction button

Alarm button / Push-to-talk multifunction button

===Battery===
Li-Ion type 3.7 V, 920 mAh

Up to 18h speech time (with Bluetooth disabled / LF location disabled) 
Up to 12h speech time (with Bluetooth headset in use / LF location disabled) 
Up to 16h speech time (with Bluetooth disabled / LF location enabled) 
Up to 10h speech time (with Bluetooth headset in use / LF location enabled) 
 
Up to 120h stand-by time (with black screen saver activated and LF location disabled) 
Up to 60h stand-by time (with black screen saver activated and LF location enabled) 

< 4h charging time

===Interfaces===
Multi-purpose, IP67 classified connector for headset, battery charging and software download / configuration

Screw-locked 3.5mm standard headset connector for Peltor/3M headset cable

Bluetooth version 5.0

GAP / CAP compliant DECT, EN 301 406, TBR22

1880-1900 MHz frequency range

GFSK modulation

Integral antenna

-93 dBm sensivity

Radiated power: 250mW (EU)

===Environmental===
Operating temperature: -10 °C to +55 °C.

Storage temperature: -20 °C to +60 °C.

Charging temperature: +5 °C to +40 °C.

Enclosure protection: IP67, IEC EN60529.

Immunity to ESD: 8 kV contact discharge, 16 kV air discharge (EN61000-4-2).

Free fall test, standard product: IEC 60068-2-31, procedure 1, dropped 12 times, specification extended to 2 meters

IEC 68-2-32, procedure 2, dropped 1,000 times from 0.5 meter. Accelerated life test.

Chemical stress: Handset exposed to oleic acid.

Keypad action test: Keys pressed 15.0000 times with a force of 13 N.

Squeeze test: Handset squeezed 1000 times with a force of 130 N.

===Audio===
8-step adjustable ring signal

8-step adjustable earpiece of 3dB each

Max. sound ring signal level: 100 dBspl (90 dBspl for d81ex) @ 10 cm

Duplex loud speaking function

Wideband audio: Support of voice codecs G.722.2 and G.726.

Background noise reduction: Two microphones and adaptive noise reduction

15 predefined ringtones + 10 freely definable ringtones

Mute button

===Supplementary Services Telephony===
Hold, retrieve

Consultation call

Number display

Name display

DTMF tone support

===Phone Book===
Central phone book: unlimited no. of entries (40 characters max. for a name / 20 digits max. for a phone number)

Company phone book: 1,000 entries (24 characters max. for a name / 24 digits max. for a phone number)

Internal phone book: 250 entries (48 characters max. for a name / 24 digits max. for a phone number)

===23 Languages===
* Arabic, Czech, Danish
* Dutch, English, Finnish
* Flemish, French, German
* Greek, Hungarian, Italian
* Norwegian, Polish, Portuguese (Brazil & Europe)
* Russian, Simplified Chinese, Slovakian
* Spanish, Swedish and Turkish
* +1 downloadable

===Additional functions===
9 programmable hot keys

Call list with 50 last calls

Automatic answer

Vibration

===Different versions===

{|border="2" cellspacing="4" cellpadding="3" rules="all" style="margin:1em 1em 1em 0; border:solid 1px #AAAAAA; border-collapse:collapse;empty-cells:show;"
|+ d83 Versions Features Matrix
! Features !! Talker !! Messenger !! Protector
|-
| Telephony || YES || YES || YES
|-
| Shock, vibration, drop, temperature and chemical resistant || YES || YES || YES
|-
| Centralized device management* || YES || YES || YES
|-
| Central phone book || YES || YES || YES
|-
| Bluetooth 5.0 for wireless headsets || YES || YES || YES
|-
| 3.5 mm contact for wired headsets || YES || YES || YES
|-
| Shared Phone* || YES || YES || YES
|-
| Advanced messaging including priority, confirmation, call setup, colors on display and LED || - || YES || YES
|-
| Services and shortcuts to phone calls, messaging, sending data, etc* || - || YES || YES
|-
| Location with BLE, DECT, IR and LF Technologies* || - || YES || YES
|-
| Push-button, man-down, no-movement and pull-cord alarms* || - || - || YES
|}

* "*" Features only available with Ascom UNITE system that also requires use of Ascom IMS3 Gateway.

===Order number===

50-00083-013 - d83 Talker phone

50-00083-014 - d83 Messenger phone

50-00083-015 - d83 Protector phone

<hr>

==CE-Declarations==
===Conformities===



Safety:
* EN 62368-1:2020
+A11:2020
* EN 50360:2017
* EN 50566:2017
EMC:
* EN 301 489-1 V2.2.3
* EN 55032:2015
* EN 301 489-06 V2.2.1
* EN 301 489-17 V3.2.4
Spectrum:
* EN 301 406 V2.2.2
* EN 300 328 V2.2.2
Environment:
* EN 63000:2018

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

D83 Technical Data EN

2022-05-12T09:19:41Z

Vfi: /* Phonebook */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:d83.png|d83.png]]

==Technical Data==
===d83===
Robust IP DECT handset for hazardous locations

===Physical===
Size 150 x 64 x 23 mm

Color Handset: grey/black, Front plate: steel grey (standard), black, turquoise, green, orange

Build: Case: PC/ABS, Keypad: PC, Clip: PA Case: Hinge type (standard), swivel type or no clip

TFT display with more than 262000 individual colors, 40 x 50 mm (240 x 320 pixel), white LED backlight

Weight: 175 g (incl. battery and clip)

===Keyboards===
3 function keys

Off hook key

combined on-hook/power-on/off key

4-way navigation

Numeric book

Volume + and –

Sound off key / Mute multifunction button

Alarm button / Push-to-talk multifunction button

===Battery===
Li-Ion type 3.7 V, 920 mAh

Up to 18h speech time (with Bluetooth disabled / LF location disabled) 
Up to 12h speech time (with Bluetooth headset in use / LF location disabled) 
Up to 16h speech time (with Bluetooth disabled / LF location enabled) 
Up to 10h speech time (with Bluetooth headset in use / LF location enabled) 
 
Up to 120h stand-by time (with black screen saver activated and LF location disabled) 
Up to 60h stand-by time (with black screen saver activated and LF location enabled) 

< 4h charging time

===Interfaces===
Multi-purpose, IP67 classified connector for headset, battery charging and software download / configuration

Screw-locked 3.5mm standard headset connector for Peltor/3M headset cable

Bluetooth version 5.0

GAP / CAP compliant DECT, EN 301 406, TBR22

1880-1900 MHz frequency range

GFSK modulation

Integral antenna

-93 dBm sensivity

Radiated power: 250mW (EU)

===Environmental===
Operating temperature: -10 °C to +55 °C.

Storage temperature: -20 °C to +60 °C.

Charging temperature: +5 °C to +40 °C.

Enclosure protection: IP67, IEC EN60529.

Immunity to ESD: 8 kV contact discharge, 16 kV air discharge (EN61000-4-2).

Free fall test, standard product: IEC 60068-2-31, procedure 1, dropped 12 times, specification extended to 2 meters

IEC 68-2-32, procedure 2, dropped 1,000 times from 0.5 meter. Accelerated life test.

Chemical stress: Handset exposed to oleic acid.

Keypad action test: Keys pressed 15.0000 times with a force of 13 N.

Squeeze test: Handset squeezed 1000 times with a force of 130 N.

===Audio===
8-step adjustable ring signal

8-step adjustable earpiece of 3dB each

Max. sound ring signal level: 100 dBspl (90 dBspl for d81ex) @ 10 cm

Duplex loud speaking function

Wideband audio: Support of voice codecs G.722.2 and G.726.

Background noise reduction: Two microphones and adaptive noise reduction

15 predefined ringtones + 10 freely definable ringtones

Mute button

===Supplementary services telephony===
Hold, retrieve

Consultation call

Number display

Name display

DTMF tone support

===Phone Book===
Central phone book: unlimited no. of entries (40 characters max. for a name / 20 digits max. for a phone number)

Company phone book: 1,000 entries (24 characters max. for a name / 24 digits max. for a phone number)

Internal phone book: 250 entries (48 characters max. for a name / 24 digits max. for a phone number)

===23 Languages===
* Arabic, Czech, Danish
* Dutch, English, Finnish
* Flemish, French, German
* Greek, Hungarian, Italian
* Norwegian, Polish, Portuguese (Brazil & Europe)
* Russian, Simplified Chinese, Slovakian
* Spanish, Swedish and Turkish
* +1 downloadable

===Additional functions===
9 programmable hot keys

Call list with 50 last calls

Automatic answer

Vibration

===Different versions===

{|border="2" cellspacing="4" cellpadding="3" rules="all" style="margin:1em 1em 1em 0; border:solid 1px #AAAAAA; border-collapse:collapse;empty-cells:show;"
|+ d83 Versions Features Matrix
! Features !! Talker !! Messenger !! Protector
|-
| Telephony || YES || YES || YES
|-
| Shock, vibration, drop, temperature and chemical resistant || YES || YES || YES
|-
| Centralized device management* || YES || YES || YES
|-
| Central phone book || YES || YES || YES
|-
| Bluetooth 5.0 for wireless headsets || YES || YES || YES
|-
| 3.5 mm contact for wired headsets || YES || YES || YES
|-
| Shared Phone* || YES || YES || YES
|-
| Advanced messaging including priority, confirmation, call setup, colors on display and LED || - || YES || YES
|-
| Services and shortcuts to phone calls, messaging, sending data, etc* || - || YES || YES
|-
| Location with BLE, DECT, IR and LF Technologies* || - || YES || YES
|-
| Push-button, man-down, no-movement and pull-cord alarms* || - || - || YES
|}

* "*" Features only available with Ascom UNITE system that also requires use of Ascom IMS3 Gateway.

===Order number===

50-00083-013 - d83 Talker phone

50-00083-014 - d83 Messenger phone

50-00083-015 - d83 Protector phone

<hr>

==CE-Declarations==
===Conformities===



Safety:
* EN 62368-1:2020
+A11:2020
* EN 50360:2017
* EN 50566:2017
EMC:
* EN 301 489-1 V2.2.3
* EN 55032:2015
* EN 301 489-06 V2.2.1
* EN 301 489-17 V3.2.4
Spectrum:
* EN 301 406 V2.2.2
* EN 300 328 V2.2.2
Environment:
* EN 63000:2018

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

D83 Technical Data EN

2022-05-12T09:14:05Z

Vfi: /* Audio */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:d83.png|d83.png]]

==Technical Data==
===d83===
Robust IP DECT handset for hazardous locations

===Physical===
Size 150 x 64 x 23 mm

Color Handset: grey/black, Front plate: steel grey (standard), black, turquoise, green, orange

Build: Case: PC/ABS, Keypad: PC, Clip: PA Case: Hinge type (standard), swivel type or no clip

TFT display with more than 262000 individual colors, 40 x 50 mm (240 x 320 pixel), white LED backlight

Weight: 175 g (incl. battery and clip)

===Keyboards===
3 function keys

Off hook key

combined on-hook/power-on/off key

4-way navigation

Numeric book

Volume + and –

Sound off key / Mute multifunction button

Alarm button / Push-to-talk multifunction button

===Battery===
Li-Ion type 3.7 V, 920 mAh

Up to 18h speech time (with Bluetooth disabled / LF location disabled) 
Up to 12h speech time (with Bluetooth headset in use / LF location disabled) 
Up to 16h speech time (with Bluetooth disabled / LF location enabled) 
Up to 10h speech time (with Bluetooth headset in use / LF location enabled) 
 
Up to 120h stand-by time (with black screen saver activated and LF location disabled) 
Up to 60h stand-by time (with black screen saver activated and LF location enabled) 

< 4h charging time

===Interfaces===
Multi-purpose, IP67 classified connector for headset, battery charging and software download / configuration

Screw-locked 3.5mm standard headset connector for Peltor/3M headset cable

Bluetooth version 5.0

GAP / CAP compliant DECT, EN 301 406, TBR22

1880-1900 MHz frequency range

GFSK modulation

Integral antenna

-93 dBm sensivity

Radiated power: 250mW (EU)

===Environmental===
Operating temperature: -10 °C to +55 °C.

Storage temperature: -20 °C to +60 °C.

Charging temperature: +5 °C to +40 °C.

Enclosure protection: IP67, IEC EN60529.

Immunity to ESD: 8 kV contact discharge, 16 kV air discharge (EN61000-4-2).

Free fall test, standard product: IEC 60068-2-31, procedure 1, dropped 12 times, specification extended to 2 meters

IEC 68-2-32, procedure 2, dropped 1,000 times from 0.5 meter. Accelerated life test.

Chemical stress: Handset exposed to oleic acid.

Keypad action test: Keys pressed 15.0000 times with a force of 13 N.

Squeeze test: Handset squeezed 1000 times with a force of 130 N.

===Audio===
8-step adjustable ring signal

8-step adjustable earpiece of 3dB each

Max. sound ring signal level: 100 dBspl (90 dBspl for d81ex) @ 10 cm

Duplex loud speaking function

Wideband audio: Support of voice codecs G.722.2 and G.726.

Background noise reduction: Two microphones and adaptive noise reduction

15 predefined ringtones + 10 freely definable ringtones

Mute button

===Supplementary services telephony===
Hold, retrieve

Consultation call

Number display

Name display

DTMF tone support

===Phonebook===
Central phone book: unlimited no. of entries

Internal phone book: 250 entries

===23 Languages===
* Arabic, Czech, Danish
* Dutch, English, Finnish
* Flemish, French, German
* Greek, Hungarian, Italian
* Norwegian, Polish, Portuguese (Brazil & Europe)
* Russian, Simplified Chinese, Slovakian
* Spanish, Swedish and Turkish
* +1 downloadable

===Additional functions===
9 programmable hot keys

Call list with 50 last calls

Automatic answer

Vibration

===Different versions===

{|border="2" cellspacing="4" cellpadding="3" rules="all" style="margin:1em 1em 1em 0; border:solid 1px #AAAAAA; border-collapse:collapse;empty-cells:show;"
|+ d83 Versions Features Matrix
! Features !! Talker !! Messenger !! Protector
|-
| Telephony || YES || YES || YES
|-
| Shock, vibration, drop, temperature and chemical resistant || YES || YES || YES
|-
| Centralized device management* || YES || YES || YES
|-
| Central phone book || YES || YES || YES
|-
| Bluetooth 5.0 for wireless headsets || YES || YES || YES
|-
| 3.5 mm contact for wired headsets || YES || YES || YES
|-
| Shared Phone* || YES || YES || YES
|-
| Advanced messaging including priority, confirmation, call setup, colors on display and LED || - || YES || YES
|-
| Services and shortcuts to phone calls, messaging, sending data, etc* || - || YES || YES
|-
| Location with BLE, DECT, IR and LF Technologies* || - || YES || YES
|-
| Push-button, man-down, no-movement and pull-cord alarms* || - || - || YES
|}

* "*" Features only available with Ascom UNITE system that also requires use of Ascom IMS3 Gateway.

===Order number===

50-00083-013 - d83 Talker phone

50-00083-014 - d83 Messenger phone

50-00083-015 - d83 Protector phone

<hr>

==CE-Declarations==
===Conformities===



Safety:
* EN 62368-1:2020
+A11:2020
* EN 50360:2017
* EN 50566:2017
EMC:
* EN 301 489-1 V2.2.3
* EN 55032:2015
* EN 301 489-06 V2.2.1
* EN 301 489-17 V3.2.4
Spectrum:
* EN 301 406 V2.2.2
* EN 300 328 V2.2.2
Environment:
* EN 63000:2018

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

D83 Technical Data EN

2022-05-12T09:08:33Z

Vfi: /* Interfaces */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:d83.png|d83.png]]

==Technical Data==
===d83===
Robust IP DECT handset for hazardous locations

===Physical===
Size 150 x 64 x 23 mm

Color Handset: grey/black, Front plate: steel grey (standard), black, turquoise, green, orange

Build: Case: PC/ABS, Keypad: PC, Clip: PA Case: Hinge type (standard), swivel type or no clip

TFT display with more than 262000 individual colors, 40 x 50 mm (240 x 320 pixel), white LED backlight

Weight: 175 g (incl. battery and clip)

===Keyboards===
3 function keys

Off hook key

combined on-hook/power-on/off key

4-way navigation

Numeric book

Volume + and –

Sound off key / Mute multifunction button

Alarm button / Push-to-talk multifunction button

===Battery===
Li-Ion type 3.7 V, 920 mAh

Up to 18h speech time (with Bluetooth disabled / LF location disabled) 
Up to 12h speech time (with Bluetooth headset in use / LF location disabled) 
Up to 16h speech time (with Bluetooth disabled / LF location enabled) 
Up to 10h speech time (with Bluetooth headset in use / LF location enabled) 
 
Up to 120h stand-by time (with black screen saver activated and LF location disabled) 
Up to 60h stand-by time (with black screen saver activated and LF location enabled) 

< 4h charging time

===Interfaces===
Multi-purpose, IP67 classified connector for headset, battery charging and software download / configuration

Screw-locked 3.5mm standard headset connector for Peltor/3M headset cable

Bluetooth version 5.0

GAP / CAP compliant DECT, EN 301 406, TBR22

1880-1900 MHz frequency range

GFSK modulation

Integral antenna

-93 dBm sensivity

Radiated power: 250mW (EU)

===Environmental===
Operating temperature: -10 °C to +55 °C.

Storage temperature: -20 °C to +60 °C.

Charging temperature: +5 °C to +40 °C.

Enclosure protection: IP67, IEC EN60529.

Immunity to ESD: 8 kV contact discharge, 16 kV air discharge (EN61000-4-2).

Free fall test, standard product: IEC 60068-2-31, procedure 1, dropped 12 times, specification extended to 2 meters

IEC 68-2-32, procedure 2, dropped 1,000 times from 0.5 meter. Accelerated life test.

Chemical stress: Handset exposed to oleic acid.

Keypad action test: Keys pressed 15.0000 times with a force of 13 N.

Squeeze test: Handset squeezed 1000 times with a force of 130 N.

===Audio===
8-step adjustable ring signal

8-step adjustable earpiece of 3dB each

Max. sound ring signal level: 100 dBspl (90 dBspl for d81ex) @ 10 cm

Duplex loud speaking function

Wideband audio: Support of voice codecs G.722.2 and G.726.

Background noise reduction: Two micro-phones and Adaptive Noise Reduction.

===Supplementary services telephony===
Hold, retrieve

Consultation call

Number display

Name display

DTMF tone support

===Phonebook===
Central phone book: unlimited no. of entries

Internal phone book: 250 entries

===23 Languages===
* Arabic, Czech, Danish
* Dutch, English, Finnish
* Flemish, French, German
* Greek, Hungarian, Italian
* Norwegian, Polish, Portuguese (Brazil & Europe)
* Russian, Simplified Chinese, Slovakian
* Spanish, Swedish and Turkish
* +1 downloadable

===Additional functions===
9 programmable hot keys

Call list with 50 last calls

Automatic answer

Vibration

===Different versions===

{|border="2" cellspacing="4" cellpadding="3" rules="all" style="margin:1em 1em 1em 0; border:solid 1px #AAAAAA; border-collapse:collapse;empty-cells:show;"
|+ d83 Versions Features Matrix
! Features !! Talker !! Messenger !! Protector
|-
| Telephony || YES || YES || YES
|-
| Shock, vibration, drop, temperature and chemical resistant || YES || YES || YES
|-
| Centralized device management* || YES || YES || YES
|-
| Central phone book || YES || YES || YES
|-
| Bluetooth 5.0 for wireless headsets || YES || YES || YES
|-
| 3.5 mm contact for wired headsets || YES || YES || YES
|-
| Shared Phone* || YES || YES || YES
|-
| Advanced messaging including priority, confirmation, call setup, colors on display and LED || - || YES || YES
|-
| Services and shortcuts to phone calls, messaging, sending data, etc* || - || YES || YES
|-
| Location with BLE, DECT, IR and LF Technologies* || - || YES || YES
|-
| Push-button, man-down, no-movement and pull-cord alarms* || - || - || YES
|}

* "*" Features only available with Ascom UNITE system that also requires use of Ascom IMS3 Gateway.

===Order number===

50-00083-013 - d83 Talker phone

50-00083-014 - d83 Messenger phone

50-00083-015 - d83 Protector phone

<hr>

==CE-Declarations==
===Conformities===



Safety:
* EN 62368-1:2020
+A11:2020
* EN 50360:2017
* EN 50566:2017
EMC:
* EN 301 489-1 V2.2.3
* EN 55032:2015
* EN 301 489-06 V2.2.1
* EN 301 489-17 V3.2.4
Spectrum:
* EN 301 406 V2.2.2
* EN 300 328 V2.2.2
Environment:
* EN 63000:2018

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

D83 Technical Data EN

2022-05-12T05:55:23Z

Vfi: /* 23 Languages */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:d83.png|d83.png]]

==Technical Data==
===d83===
Robust IP DECT handset for hazardous locations

===Physical===
Size 150 x 64 x 23 mm

Color Handset: grey/black, Front plate: steel grey (standard), black, turquoise, green, orange

Build: Case: PC/ABS, Keypad: PC, Clip: PA Case: Hinge type (standard), swivel type or no clip

TFT display with more than 262000 individual colors, 40 x 50 mm (240 x 320 pixel), white LED backlight

Weight: 175 g (incl. battery and clip)

===Keyboards===
3 function keys

Off hook key

combined on-hook/power-on/off key

4-way navigation

Numeric book

Volume + and –

Sound off key / Mute multifunction button

Alarm button / Push-to-talk multifunction button

===Battery===
Li-Ion type 3.7 V, 920 mAh

Up to 18h speech time (with Bluetooth disabled / LF location disabled) 
Up to 12h speech time (with Bluetooth headset in use / LF location disabled) 
Up to 16h speech time (with Bluetooth disabled / LF location enabled) 
Up to 10h speech time (with Bluetooth headset in use / LF location enabled) 
 
Up to 120h stand-by time (with black screen saver activated and LF location disabled) 
Up to 60h stand-by time (with black screen saver activated and LF location enabled) 

< 4h charging time

===Interfaces===
Multi-purpose, IP67 classified connector for headset, battery charging and software download / configuration

Bluetooth version 5.0

GAP / CAP compliant DECT, EN 301 406, TBR22

1880-1900 MHz frequency range

GFSK modulation

Integral antenna

-93 dBm sensivity

Radiated power: 250mW (EU)

===Environmental===
Operating temperature: -10 °C to +55 °C.

Storage temperature: -20 °C to +60 °C.

Charging temperature: +5 °C to +40 °C.

Enclosure protection: IP67, IEC EN60529.

Immunity to ESD: 8 kV contact discharge, 16 kV air discharge (EN61000-4-2).

Free fall test, standard product: IEC 60068-2-31, procedure 1, dropped 12 times, specification extended to 2 meters

IEC 68-2-32, procedure 2, dropped 1,000 times from 0.5 meter. Accelerated life test.

Chemical stress: Handset exposed to oleic acid.

Keypad action test: Keys pressed 15.0000 times with a force of 13 N.

Squeeze test: Handset squeezed 1000 times with a force of 130 N.

===Audio===
8-step adjustable ring signal

8-step adjustable earpiece of 3dB each

Max. sound ring signal level: 100 dBspl (90 dBspl for d81ex) @ 10 cm

Duplex loud speaking function

Wideband audio: Support of voice codecs G.722.2 and G.726.

Background noise reduction: Two micro-phones and Adaptive Noise Reduction.

===Supplementary services telephony===
Hold, retrieve

Consultation call

Number display

Name display

DTMF tone support

===Phonebook===
Central phone book: unlimited no. of entries

Internal phone book: 250 entries

===23 Languages===
* Arabic, Czech, Danish
* Dutch, English, Finnish
* Flemish, French, German
* Greek, Hungarian, Italian
* Norwegian, Polish, Portuguese (Brazil & Europe)
* Russian, Simplified Chinese, Slovakian
* Spanish, Swedish and Turkish
* +1 downloadable

===Additional functions===
9 programmable hot keys

Call list with 50 last calls

Automatic answer

Vibration

===Different versions===

{|border="2" cellspacing="4" cellpadding="3" rules="all" style="margin:1em 1em 1em 0; border:solid 1px #AAAAAA; border-collapse:collapse;empty-cells:show;"
|+ d83 Versions Features Matrix
! Features !! Talker !! Messenger !! Protector
|-
| Telephony || YES || YES || YES
|-
| Shock, vibration, drop, temperature and chemical resistant || YES || YES || YES
|-
| Centralized device management* || YES || YES || YES
|-
| Central phone book || YES || YES || YES
|-
| Bluetooth 5.0 for wireless headsets || YES || YES || YES
|-
| 3.5 mm contact for wired headsets || YES || YES || YES
|-
| Shared Phone* || YES || YES || YES
|-
| Advanced messaging including priority, confirmation, call setup, colors on display and LED || - || YES || YES
|-
| Services and shortcuts to phone calls, messaging, sending data, etc* || - || YES || YES
|-
| Location with BLE, DECT, IR and LF Technologies* || - || YES || YES
|-
| Push-button, man-down, no-movement and pull-cord alarms* || - || - || YES
|}

* "*" Features only available with Ascom UNITE system that also requires use of Ascom IMS3 Gateway.

===Order number===

50-00083-013 - d83 Talker phone

50-00083-014 - d83 Messenger phone

50-00083-015 - d83 Protector phone

<hr>

==CE-Declarations==
===Conformities===



Safety:
* EN 62368-1:2020
+A11:2020
* EN 50360:2017
* EN 50566:2017
EMC:
* EN 301 489-1 V2.2.3
* EN 55032:2015
* EN 301 489-06 V2.2.1
* EN 301 489-17 V3.2.4
Spectrum:
* EN 301 406 V2.2.2
* EN 300 328 V2.2.2
Environment:
* EN 63000:2018

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

D83 Technical Data EN

2022-05-12T05:41:10Z

Vfi: /* Environmental */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:d83.png|d83.png]]

==Technical Data==
===d83===
Robust IP DECT handset for hazardous locations

===Physical===
Size 150 x 64 x 23 mm

Color Handset: grey/black, Front plate: steel grey (standard), black, turquoise, green, orange

Build: Case: PC/ABS, Keypad: PC, Clip: PA Case: Hinge type (standard), swivel type or no clip

TFT display with more than 262000 individual colors, 40 x 50 mm (240 x 320 pixel), white LED backlight

Weight: 175 g (incl. battery and clip)

===Keyboards===
3 function keys

Off hook key

combined on-hook/power-on/off key

4-way navigation

Numeric book

Volume + and –

Sound off key / Mute multifunction button

Alarm button / Push-to-talk multifunction button

===Battery===
Li-Ion type 3.7 V, 920 mAh

Up to 18h speech time (with Bluetooth disabled / LF location disabled) 
Up to 12h speech time (with Bluetooth headset in use / LF location disabled) 
Up to 16h speech time (with Bluetooth disabled / LF location enabled) 
Up to 10h speech time (with Bluetooth headset in use / LF location enabled) 
 
Up to 120h stand-by time (with black screen saver activated and LF location disabled) 
Up to 60h stand-by time (with black screen saver activated and LF location enabled) 

< 4h charging time

===Interfaces===
Multi-purpose, IP67 classified connector for headset, battery charging and software download / configuration

Bluetooth version 5.0

GAP / CAP compliant DECT, EN 301 406, TBR22

1880-1900 MHz frequency range

GFSK modulation

Integral antenna

-93 dBm sensivity

Radiated power: 250mW (EU)

===Environmental===
Operating temperature: -10 °C to +55 °C.

Storage temperature: -20 °C to +60 °C.

Charging temperature: +5 °C to +40 °C.

Enclosure protection: IP67, IEC EN60529.

Immunity to ESD: 8 kV contact discharge, 16 kV air discharge (EN61000-4-2).

Free fall test, standard product: IEC 60068-2-31, procedure 1, dropped 12 times, specification extended to 2 meters

IEC 68-2-32, procedure 2, dropped 1,000 times from 0.5 meter. Accelerated life test.

Chemical stress: Handset exposed to oleic acid.

Keypad action test: Keys pressed 15.0000 times with a force of 13 N.

Squeeze test: Handset squeezed 1000 times with a force of 130 N.

===Audio===
8-step adjustable ring signal

8-step adjustable earpiece of 3dB each

Max. sound ring signal level: 100 dBspl (90 dBspl for d81ex) @ 10 cm

Duplex loud speaking function

Wideband audio: Support of voice codecs G.722.2 and G.726.

Background noise reduction: Two micro-phones and Adaptive Noise Reduction.

===Supplementary services telephony===
Hold, retrieve

Consultation call

Number display

Name display

DTMF tone support

===Phonebook===
Central phone book: unlimited no. of entries

Internal phone book: 250 entries

===23 Languages===
* Arabic, Czech, Danish
* Dutch, English, Finnish
* Flemish, French, German
* Greek, Hungarian, Italian
* Norwegian, Polish, Portuguese
* Russian, Simplified Chinese, Slovakian
* Spanish, Swedish and Turkish
* +1 downloadable

===Additional functions===
9 programmable hot keys

Call list with 50 last calls

Automatic answer

Vibration

===Different versions===

{|border="2" cellspacing="4" cellpadding="3" rules="all" style="margin:1em 1em 1em 0; border:solid 1px #AAAAAA; border-collapse:collapse;empty-cells:show;"
|+ d83 Versions Features Matrix
! Features !! Talker !! Messenger !! Protector
|-
| Telephony || YES || YES || YES
|-
| Shock, vibration, drop, temperature and chemical resistant || YES || YES || YES
|-
| Centralized device management* || YES || YES || YES
|-
| Central phone book || YES || YES || YES
|-
| Bluetooth 5.0 for wireless headsets || YES || YES || YES
|-
| 3.5 mm contact for wired headsets || YES || YES || YES
|-
| Shared Phone* || YES || YES || YES
|-
| Advanced messaging including priority, confirmation, call setup, colors on display and LED || - || YES || YES
|-
| Services and shortcuts to phone calls, messaging, sending data, etc* || - || YES || YES
|-
| Location with BLE, DECT, IR and LF Technologies* || - || YES || YES
|-
| Push-button, man-down, no-movement and pull-cord alarms* || - || - || YES
|}

* "*" Features only available with Ascom UNITE system that also requires use of Ascom IMS3 Gateway.

===Order number===

50-00083-013 - d83 Talker phone

50-00083-014 - d83 Messenger phone

50-00083-015 - d83 Protector phone

<hr>

==CE-Declarations==
===Conformities===



Safety:
* EN 62368-1:2020
+A11:2020
* EN 50360:2017
* EN 50566:2017
EMC:
* EN 301 489-1 V2.2.3
* EN 55032:2015
* EN 301 489-06 V2.2.1
* EN 301 489-17 V3.2.4
Spectrum:
* EN 301 406 V2.2.2
* EN 300 328 V2.2.2
Environment:
* EN 63000:2018

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

D83 Technical Data EN

2022-05-12T05:38:17Z

Vfi: /* Battery */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:d83.png|d83.png]]

==Technical Data==
===d83===
Robust IP DECT handset for hazardous locations

===Physical===
Size 150 x 64 x 23 mm

Color Handset: grey/black, Front plate: steel grey (standard), black, turquoise, green, orange

Build: Case: PC/ABS, Keypad: PC, Clip: PA Case: Hinge type (standard), swivel type or no clip

TFT display with more than 262000 individual colors, 40 x 50 mm (240 x 320 pixel), white LED backlight

Weight: 175 g (incl. battery and clip)

===Keyboards===
3 function keys

Off hook key

combined on-hook/power-on/off key

4-way navigation

Numeric book

Volume + and –

Sound off key / Mute multifunction button

Alarm button / Push-to-talk multifunction button

===Battery===
Li-Ion type 3.7 V, 920 mAh

Up to 18h speech time (with Bluetooth disabled / LF location disabled) 
Up to 12h speech time (with Bluetooth headset in use / LF location disabled) 
Up to 16h speech time (with Bluetooth disabled / LF location enabled) 
Up to 10h speech time (with Bluetooth headset in use / LF location enabled) 
 
Up to 120h stand-by time (with black screen saver activated and LF location disabled) 
Up to 60h stand-by time (with black screen saver activated and LF location enabled) 

< 4h charging time

===Interfaces===
Multi-purpose, IP67 classified connector for headset, battery charging and software download / configuration

Bluetooth version 5.0

GAP / CAP compliant DECT, EN 301 406, TBR22

1880-1900 MHz frequency range

GFSK modulation

Integral antenna

-93 dBm sensivity

Radiated power: 250mW (EU)

===Environmental===
Operating temperature: -10 °C to +55 °C.

Storage temperature: -20 °C to +60 °C.

Charging temperature: +5 °C to +40 °C.

Enclosure protection: IP67, IEC EN60529.

Immunity to ESD: 8 kV contact discharge, 16 kV air discharge (EN61000-4-2).

Free fall test, standard product: IEC 60068-2-31, procedure 1, dropped 12 times, specification extended to 2 meters

IEC 68-2-32, procedure 2, dropped 1,000 times from 0.5 meter. Accelerated life test.

Chemical stress: Handset exposed to oleic acid.

Keypad auction test: Keys pressed 15.0000 times with a force of 13 N.

Squeeze test: Handset squeezed 1000 times with a force of 130 N.

===Audio===
8-step adjustable ring signal

8-step adjustable earpiece of 3dB each

Max. sound ring signal level: 100 dBspl (90 dBspl for d81ex) @ 10 cm

Duplex loud speaking function

Wideband audio: Support of voice codecs G.722.2 and G.726.

Background noise reduction: Two micro-phones and Adaptive Noise Reduction.

===Supplementary services telephony===
Hold, retrieve

Consultation call

Number display

Name display

DTMF tone support

===Phonebook===
Central phone book: unlimited no. of entries

Internal phone book: 250 entries

===23 Languages===
* Arabic, Czech, Danish
* Dutch, English, Finnish
* Flemish, French, German
* Greek, Hungarian, Italian
* Norwegian, Polish, Portuguese
* Russian, Simplified Chinese, Slovakian
* Spanish, Swedish and Turkish
* +1 downloadable

===Additional functions===
9 programmable hot keys

Call list with 50 last calls

Automatic answer

Vibration

===Different versions===

{|border="2" cellspacing="4" cellpadding="3" rules="all" style="margin:1em 1em 1em 0; border:solid 1px #AAAAAA; border-collapse:collapse;empty-cells:show;"
|+ d83 Versions Features Matrix
! Features !! Talker !! Messenger !! Protector
|-
| Telephony || YES || YES || YES
|-
| Shock, vibration, drop, temperature and chemical resistant || YES || YES || YES
|-
| Centralized device management* || YES || YES || YES
|-
| Central phone book || YES || YES || YES
|-
| Bluetooth 5.0 for wireless headsets || YES || YES || YES
|-
| 3.5 mm contact for wired headsets || YES || YES || YES
|-
| Shared Phone* || YES || YES || YES
|-
| Advanced messaging including priority, confirmation, call setup, colors on display and LED || - || YES || YES
|-
| Services and shortcuts to phone calls, messaging, sending data, etc* || - || YES || YES
|-
| Location with BLE, DECT, IR and LF Technologies* || - || YES || YES
|-
| Push-button, man-down, no-movement and pull-cord alarms* || - || - || YES
|}

* "*" Features only available with Ascom UNITE system that also requires use of Ascom IMS3 Gateway.

===Order number===

50-00083-013 - d83 Talker phone

50-00083-014 - d83 Messenger phone

50-00083-015 - d83 Protector phone

<hr>

==CE-Declarations==
===Conformities===



Safety:
* EN 62368-1:2020
+A11:2020
* EN 50360:2017
* EN 50566:2017
EMC:
* EN 301 489-1 V2.2.3
* EN 55032:2015
* EN 301 489-06 V2.2.1
* EN 301 489-17 V3.2.4
Spectrum:
* EN 301 406 V2.2.2
* EN 300 328 V2.2.2
Environment:
* EN 63000:2018

===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

IP0013 Technical Data EN

2022-03-29T07:30:23Z

Vfi: /* innovaphone IP0013 */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:IP0013.png]]

==Technical Data==

===innovaphone IP0013===
VoIP PBX and routing gateway plus Reverse Proxy and SBC functionalities

===Firmware===
Device to be [[Howto:How_to_IPxx13|operated with Version 13r2sr10]] or higher

===Housing===
{{Template:Leistungsmerkmale EN neu - Gehäuse13}}

Weight: 1750 g
===Interfaces===
{{Template:Leistungsmerkmale EN neu - Schnittstellen13}}

{{Template:Leistungsmerkmale EN neu - SSD13}}

===Hardware===
{{Template:Leistungsmerkmale EN neu - Hardware gross13}}

Soft Conferencing (without DSP) for up to 60 voice / conference channels G.711a/u-law

30 channels for the innovaphone faxserver using T.38

===innovaphone PBX===
{{Template:Leistungsmerkmale_EN_neu_-_Hardwarekapazität_gross}}

===Generic Features===
[[Gateway_Firmware_Technical_Data_EN|generic features innovaphone gateways]]
===Device specific licenses===
{{Template:Leistungsmerkmale_EN_-_Licenses_Gateways}}

===Order number===
01-000013-001

==CE-Declarations==

===Conformities===

{{Template:CE-Decl_Gateways}}
===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

Reference13r2:Concept Hardware Rental

2022-03-07T09:28:46Z

Vfi: /* Configuration */

{{FIXME|reason=This article is still work in progress}}


==Applies To==
This information applies to
* innovaphone gateways/phones from version 13r2 sr9
* Devices app version 13r2 sr9

==Requirements==
* a hardware rental contract
* special rental devices (can be ordered after conclusion of a rental contract inside the Portal my.innovaphone)
* innovaphone gateway/phone version 13r2 sr9 or higher
* Devices app with 13r2 sr9 and access to the Devices app

==Hardware rental program and payment method==
innovaphone uses iSC (innovaphone Service Credits) as a payment method for the flexible hardware rental program. The iSC are bound on a customer specific account to a specific domain. As soon as a hardware is activated for renting, the account balance starts decreasing.
* iSC can be ordered via the innovaphone sales channel and are managed through the myApps Platform. The delivery is realized in form of an activation key. Then iSC are loaded through the Devices app to a specific customer account to a specific domain. The customer account is logically connected to [[Reference:My Innovaphone | My Innovaphone]]. Hardware rental however is exclusively managed via the Devices app.
* iSC are not just for hardware rental. An existing iSC balance can therefore be used flexibly by the same customer in the same domain to rent other licenses or services.
* The rental program is operational as long as a positive iSC balance is available on the customer account. The hardware rental functionality stops immediately when the iSC balance becomes zero. A negative iSC balance is not accepted.

===Hardware licenses===
* Hardware licenses are part of the hardware rental and must not be licensed separately.

===Technical aspects===
The rental duration is calculated on each change of hardware and license in the domain. Consequently, after each change in the configuration new licenses and hardware with a new duration are transferred to the gateways and also stored in the Devices App itself.
If the rental expires, the gateway reboots and the hardware is not operational anymore.
The licenses are also transferred after each reconnect of a gateway to the Devices app.
[[Remarks:]]
* The Devices app must be online and have access to my-app.innovaphone.com!

===Hardware rental device orders===
You can order hardware rental devices inside the Portal my.innovaphone after you have concluded a hardware rental contract. 
You must start the hardware rental within '''10 days''' after shipment at innovaphone! If you start it later, you must still pay the difference in iSC.

====Returns/Defects====
If you want to return a device to innovaphone or if a device is defect, you must cancel the single hardware rental contract for this device inside your Devices app. 
The device must be received max '''10 days''' later by innovaphone. Otherwise, innovaphone is eligible to invoice the payable iSC.
If you want a replacement device, simply order a new device of the same type.

====Notifications====
You will receive email notifications if a device is not actively rented. Warning email addresses can be handed during the order process and the contract owner and orderer will receive these mails in addition too. 
Notifications are starting three working days before the period is over.

==Configuration==
 
* run and finish the normal install process on the special rental hardware.
 
* open the Devices app[[image:devices-app.png|thumb|upright=5.0|right|devices]]
 
 
 
 
 
 
* select the right domain[[image:devices-domain.png|thumb|upright=5.0|right|devices-domain]]
 
 
 
 
 
 
 
 
 
 
* click on Customer Account[[image:kundenkonto.png|thumb|upright=5.0|right|Customer Account]]
 
 
 
 
 
 
 
 
* login with your my.innovaphone account and check that you see your hardware rental contract
* add phones and gateways by the standard provisioning process
 
 
 
* click on rental [[image:rental.png|thumb|upright=5.0|right|rental]]
** here you have the overview to your licenses, devices and the status of your iSCs.
 
 
 
 
 
 
 
 
* Tab Software [[image:miete-software.PNG|thumb|upright=5.0|right|Tab Software]]
** Add the licences you want to use [[Howto:Software_Rental]]
 
 
 
 
 
 
 
 
 
 
 
* Tab Hardware [[image:miete-hw.PNG|thumb|upright=5.0|right|Tab Hardware]]
** add and activate the listed devices to your hardware rental
** if you deactivate hardware rental here, you still need to pay iSCs for the time until you activate the rental again! But you can use this method to move a device between different Devices instances.
** provisioned devices are automatically added to hardware rental, you just need to manually add hardware which you connect manually to your Devices App
 
 
 
 
 
 
 
 
 
 
 
* Tab Rental contracts/Defects [[image:miete-contract.PNG|thumb|upright=5.0|right|Tab Rental contracts/Defects]]
** overview of your devices
** possibility to cancel a single hardware rental contract for a specific device
*** you can tell us here if you return a device because of a defect
*** if you need a new device as a replacement, simply order a new hardware rental device
*** you must return the cancelled device within 10 days to innovaphone
 
 
 
 
 
 
 
 
 
* Button History [[image:history.PNG|thumb|upright=5.0|right|Tab Contract]]
** you can download a excel sheet with history information
 
 
 
 
 
 
 

=Troubleshooting=


= Related Articles =
* [[Reference13r1:Concept Software Rental | Concept Software Rental]]
* [[Howto:Software_Rental]]
* [[Reference13r2:Concept App Service Devices | Concept App Service Devices]]
* [[Reference:My Innovaphone | My Innovaphone]]

[[Category:Concept|{{PAGENAME}}]]

Reference13r2:Concept Hardware Rental

2022-03-07T09:28:06Z

Vfi: /* Hardware rental program and payment method */

{{FIXME|reason=This article is still work in progress}}


==Applies To==
This information applies to
* innovaphone gateways/phones from version 13r2 sr9
* Devices app version 13r2 sr9

==Requirements==
* a hardware rental contract
* special rental devices (can be ordered after conclusion of a rental contract inside the Portal my.innovaphone)
* innovaphone gateway/phone version 13r2 sr9 or higher
* Devices app with 13r2 sr9 and access to the Devices app

==Hardware rental program and payment method==
innovaphone uses iSC (innovaphone Service Credits) as a payment method for the flexible hardware rental program. The iSC are bound on a customer specific account to a specific domain. As soon as a hardware is activated for renting, the account balance starts decreasing.
* iSC can be ordered via the innovaphone sales channel and are managed through the myApps Platform. The delivery is realized in form of an activation key. Then iSC are loaded through the Devices app to a specific customer account to a specific domain. The customer account is logically connected to [[Reference:My Innovaphone | My Innovaphone]]. Hardware rental however is exclusively managed via the Devices app.
* iSC are not just for hardware rental. An existing iSC balance can therefore be used flexibly by the same customer in the same domain to rent other licenses or services.
* The rental program is operational as long as a positive iSC balance is available on the customer account. The hardware rental functionality stops immediately when the iSC balance becomes zero. A negative iSC balance is not accepted.

===Hardware licenses===
* Hardware licenses are part of the hardware rental and must not be licensed separately.

===Technical aspects===
The rental duration is calculated on each change of hardware and license in the domain. Consequently, after each change in the configuration new licenses and hardware with a new duration are transferred to the gateways and also stored in the Devices App itself.
If the rental expires, the gateway reboots and the hardware is not operational anymore.
The licenses are also transferred after each reconnect of a gateway to the Devices app.
[[Remarks:]]
* The Devices app must be online and have access to my-app.innovaphone.com!

===Hardware rental device orders===
You can order hardware rental devices inside the Portal my.innovaphone after you have concluded a hardware rental contract. 
You must start the hardware rental within '''10 days''' after shipment at innovaphone! If you start it later, you must still pay the difference in iSC.

====Returns/Defects====
If you want to return a device to innovaphone or if a device is defect, you must cancel the single hardware rental contract for this device inside your Devices app. 
The device must be received max '''10 days''' later by innovaphone. Otherwise, innovaphone is eligible to invoice the payable iSC.
If you want a replacement device, simply order a new device of the same type.

====Notifications====
You will receive email notifications if a device is not actively rented. Warning email addresses can be handed during the order process and the contract owner and orderer will receive these mails in addition too. 
Notifications are starting three working days before the period is over.

==Configuration==
 
* run and finish the normal install process on the special rental hardware.
 
* open the devices app[[image:devices-app.png|thumb|upright=5.0|right|devices]]
 
 
 
 
 
 
* select the right domain[[image:devices-domain.png|thumb|upright=5.0|right|devices-domain]]
 
 
 
 
 
 
 
 
 
 
* click on Customer Account[[image:kundenkonto.png|thumb|upright=5.0|right|Customer Account]]
 
 
 
 
 
 
 
 
* login with your my.innovaphone account and check that you see your hardware rental contract
* add phones and gateways by the standard provisioning process
 
 
 
* click on rental [[image:rental.png|thumb|upright=5.0|right|rental]]
** here you have the overview to your licenses, devices and the status of your iSCs.
 
 
 
 
 
 
 
 
* Tab Software [[image:miete-software.PNG|thumb|upright=5.0|right|Tab Software]]
** Add the licences you want to use [[Howto:Software_Rental]]
 
 
 
 
 
 
 
 
 
 
 
* Tab Hardware [[image:miete-hw.PNG|thumb|upright=5.0|right|Tab Hardware]]
** add and activate the listed devices to your hardware rental
** if you deactivate hardware rental here, you still need to pay iSCs for the time until you activate the rental again! But you can use this method to move a device between different Devices instances.
** provisioned devices are automatically added to hardware rental, you just need to manually add hardware which you connect manually to your Devices App
 
 
 
 
 
 
 
 
 
 
 
* Tab Rental contracts/Defects [[image:miete-contract.PNG|thumb|upright=5.0|right|Tab Rental contracts/Defects]]
** overview of your devices
** possibility to cancel a single hardware rental contract for a specific device
*** you can tell us here if you return a device because of a defect
*** if you need a new device as a replacement, simply order a new hardware rental device
*** you must return the cancelled device within 10 days to innovaphone
 
 
 
 
 
 
 
 
 
* Button History [[image:history.PNG|thumb|upright=5.0|right|Tab Contract]]
** you can download a excel sheet with history information
 
 
 
 
 
 
 

=Troubleshooting=


= Related Articles =
* [[Reference13r1:Concept Software Rental | Concept Software Rental]]
* [[Howto:Software_Rental]]
* [[Reference13r2:Concept App Service Devices | Concept App Service Devices]]
* [[Reference:My Innovaphone | My Innovaphone]]

[[Category:Concept|{{PAGENAME}}]]

Reference13r2:Concept Hardware Rental

2022-03-07T09:25:11Z

Vfi: /* Requirements */

{{FIXME|reason=This article is still work in progress}}


==Applies To==
This information applies to
* innovaphone gateways/phones from version 13r2 sr9
* Devices app version 13r2 sr9

==Requirements==
* a hardware rental contract
* special rental devices (can be ordered after conclusion of a rental contract inside the Portal my.innovaphone)
* innovaphone gateway/phone version 13r2 sr9 or higher
* Devices app with 13r2 sr9 and access to the Devices app

==Hardware rental program and payment method==
innovaphone uses iSC (innovaphone Service Credits) as a payment method for the flexible hardware rental program. The iSC are bound on a customer specific account to a specific domain. As soon as a hardware is activated for renting, the account balance starts decreasing.
* iSC can be ordered via the innovaphone sales channel and are managed through the myApps Platform. The delivery is realized in form of an activation key. Then iSC are loaded through the Devices App to a specific customer account to a specifc domain. The customer account is logically connected to [[Reference:My Innovaphone | My Innovaphone]]. Hardware rental however is exclusively managed via the Devices App.
* iSC are not just for hardware rental. An existing iSC balance can therefore be used flexibly by the same customer in the same domain to rent other licenses or services.
* The rental program is operational as long as a positive iSC balance is available on the customer account. The hardware rental functionality stops immediately when the iSC balance becomes zero. A negative iSC balance is not accepted.

===Hardware licenses===
* Hardware licenses are part of the hardware rental and must not be licensed separately.

===Technical aspects===
The rental duration is calculated on each change of hardware and license in the domain. Consequently, after each change in the configuration new licenses and hardware with a new duration are transferred to the gateways and also stored in the Devices App itself.
If the rental expires, the gateway reboots and the hardware is not operational anymore.
The licenses are also transferred after each reconnect of a gateway to the Devices App.
[[Remarks:]]
* The Devices App must be online and have access to my-app.innovaphone.com!

===Hardware rental device orders===
You can order hardware rental devices inside the Portal my.innovaphone after you have concluded a hardware rental contract. 
You must start the hardware rental within '''10 days''' after shipment at innovaphone! If you start it later, you must still pay the difference in iSCs.

====Returns/Defects====
If you want to return a device to innovaphone or if a device is defect, you must cancel the single hardware rental contract for this device inside your Devices App. 
The device must be received max '''10 days''' later by innovaphone. Otherwise, innovaphone is eligible to invoice the payable iSC.
If you want a replacement device, simply order a new device of the same type.

====Notifications====
You will receive email notifications if a device is not actively rented. Warning email addresses can be handed during the order process and the contract owner and orderer will receive these mails in addition too. 
Notifications are starting three working days before the period is over.

==Configuration==
 
* run and finish the normal install process on the special rental hardware.
 
* open the devices app[[image:devices-app.png|thumb|upright=5.0|right|devices]]
 
 
 
 
 
 
* select the right domain[[image:devices-domain.png|thumb|upright=5.0|right|devices-domain]]
 
 
 
 
 
 
 
 
 
 
* click on Customer Account[[image:kundenkonto.png|thumb|upright=5.0|right|Customer Account]]
 
 
 
 
 
 
 
 
* login with your my.innovaphone account and check that you see your hardware rental contract
* add phones and gateways by the standard provisioning process
 
 
 
* click on rental [[image:rental.png|thumb|upright=5.0|right|rental]]
** here you have the overview to your licenses, devices and the status of your iSCs.
 
 
 
 
 
 
 
 
* Tab Software [[image:miete-software.PNG|thumb|upright=5.0|right|Tab Software]]
** Add the licences you want to use [[Howto:Software_Rental]]
 
 
 
 
 
 
 
 
 
 
 
* Tab Hardware [[image:miete-hw.PNG|thumb|upright=5.0|right|Tab Hardware]]
** add and activate the listed devices to your hardware rental
** if you deactivate hardware rental here, you still need to pay iSCs for the time until you activate the rental again! But you can use this method to move a device between different Devices instances.
** provisioned devices are automatically added to hardware rental, you just need to manually add hardware which you connect manually to your Devices App
 
 
 
 
 
 
 
 
 
 
 
* Tab Rental contracts/Defects [[image:miete-contract.PNG|thumb|upright=5.0|right|Tab Rental contracts/Defects]]
** overview of your devices
** possibility to cancel a single hardware rental contract for a specific device
*** you can tell us here if you return a device because of a defect
*** if you need a new device as a replacement, simply order a new hardware rental device
*** you must return the cancelled device within 10 days to innovaphone
 
 
 
 
 
 
 
 
 
* Button History [[image:history.PNG|thumb|upright=5.0|right|Tab Contract]]
** you can download a excel sheet with history information
 
 
 
 
 
 
 

=Troubleshooting=


= Related Articles =
* [[Reference13r1:Concept Software Rental | Concept Software Rental]]
* [[Howto:Software_Rental]]
* [[Reference13r2:Concept App Service Devices | Concept App Service Devices]]
* [[Reference:My Innovaphone | My Innovaphone]]

[[Category:Concept|{{PAGENAME}}]]

Reference13r2:Concept Hardware Rental

2022-03-07T09:24:09Z

Vfi: /* Applies To */

{{FIXME|reason=This article is still work in progress}}


==Applies To==
This information applies to
* innovaphone gateways/phones from version 13r2 sr9
* Devices app version 13r2 sr9

==Requirements==
* a hardware rental contract
* special rental devices (can be ordered after conclusion of a rental contract inside the Portal my.innovaphone)
* innovaphone gateway/phone version 13r2 sr9 or higher
* App Devices with 13r2 sr9 and access to the Devices App

==Hardware rental program and payment method==
innovaphone uses iSC (innovaphone Service Credits) as a payment method for the flexible hardware rental program. The iSC are bound on a customer specific account to a specific domain. As soon as a hardware is activated for renting, the account balance starts decreasing.
* iSC can be ordered via the innovaphone sales channel and are managed through the myApps Platform. The delivery is realized in form of an activation key. Then iSC are loaded through the Devices App to a specific customer account to a specifc domain. The customer account is logically connected to [[Reference:My Innovaphone | My Innovaphone]]. Hardware rental however is exclusively managed via the Devices App.
* iSC are not just for hardware rental. An existing iSC balance can therefore be used flexibly by the same customer in the same domain to rent other licenses or services.
* The rental program is operational as long as a positive iSC balance is available on the customer account. The hardware rental functionality stops immediately when the iSC balance becomes zero. A negative iSC balance is not accepted.

===Hardware licenses===
* Hardware licenses are part of the hardware rental and must not be licensed separately.

===Technical aspects===
The rental duration is calculated on each change of hardware and license in the domain. Consequently, after each change in the configuration new licenses and hardware with a new duration are transferred to the gateways and also stored in the Devices App itself.
If the rental expires, the gateway reboots and the hardware is not operational anymore.
The licenses are also transferred after each reconnect of a gateway to the Devices App.
[[Remarks:]]
* The Devices App must be online and have access to my-app.innovaphone.com!

===Hardware rental device orders===
You can order hardware rental devices inside the Portal my.innovaphone after you have concluded a hardware rental contract. 
You must start the hardware rental within '''10 days''' after shipment at innovaphone! If you start it later, you must still pay the difference in iSCs.

====Returns/Defects====
If you want to return a device to innovaphone or if a device is defect, you must cancel the single hardware rental contract for this device inside your Devices App. 
The device must be received max '''10 days''' later by innovaphone. Otherwise, innovaphone is eligible to invoice the payable iSC.
If you want a replacement device, simply order a new device of the same type.

====Notifications====
You will receive email notifications if a device is not actively rented. Warning email addresses can be handed during the order process and the contract owner and orderer will receive these mails in addition too. 
Notifications are starting three working days before the period is over.

==Configuration==
 
* run and finish the normal install process on the special rental hardware.
 
* open the devices app[[image:devices-app.png|thumb|upright=5.0|right|devices]]
 
 
 
 
 
 
* select the right domain[[image:devices-domain.png|thumb|upright=5.0|right|devices-domain]]
 
 
 
 
 
 
 
 
 
 
* click on Customer Account[[image:kundenkonto.png|thumb|upright=5.0|right|Customer Account]]
 
 
 
 
 
 
 
 
* login with your my.innovaphone account and check that you see your hardware rental contract
* add phones and gateways by the standard provisioning process
 
 
 
* click on rental [[image:rental.png|thumb|upright=5.0|right|rental]]
** here you have the overview to your licenses, devices and the status of your iSCs.
 
 
 
 
 
 
 
 
* Tab Software [[image:miete-software.PNG|thumb|upright=5.0|right|Tab Software]]
** Add the licences you want to use [[Howto:Software_Rental]]
 
 
 
 
 
 
 
 
 
 
 
* Tab Hardware [[image:miete-hw.PNG|thumb|upright=5.0|right|Tab Hardware]]
** add and activate the listed devices to your hardware rental
** if you deactivate hardware rental here, you still need to pay iSCs for the time until you activate the rental again! But you can use this method to move a device between different Devices instances.
** provisioned devices are automatically added to hardware rental, you just need to manually add hardware which you connect manually to your Devices App
 
 
 
 
 
 
 
 
 
 
 
* Tab Rental contracts/Defects [[image:miete-contract.PNG|thumb|upright=5.0|right|Tab Rental contracts/Defects]]
** overview of your devices
** possibility to cancel a single hardware rental contract for a specific device
*** you can tell us here if you return a device because of a defect
*** if you need a new device as a replacement, simply order a new hardware rental device
*** you must return the cancelled device within 10 days to innovaphone
 
 
 
 
 
 
 
 
 
* Button History [[image:history.PNG|thumb|upright=5.0|right|Tab Contract]]
** you can download a excel sheet with history information
 
 
 
 
 
 
 

=Troubleshooting=


= Related Articles =
* [[Reference13r1:Concept Software Rental | Concept Software Rental]]
* [[Howto:Software_Rental]]
* [[Reference13r2:Concept App Service Devices | Concept App Service Devices]]
* [[Reference:My Innovaphone | My Innovaphone]]

[[Category:Concept|{{PAGENAME}}]]

IP811 Technical Data EN

2021-10-14T08:50:10Z

Vfi: /* Hardware */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:IP811.png]]

==Technical Data==

===innovaphone IP811===
VoIP-PBX and gateway for five ISDN BRI interfaces plus reverse proxy and SBC functionalities

===Firmware===
Device operated with Version 11r2sr10 or higher

===Housing===
{{Template:Leistungsmerkmale EN neu - Gehäuse}}

Weight: 1050 g

===Interfaces===
5 x ISDN-BRI-interface (S0): for connection of ISDN-BRI-trunklines or extensions, RJ-45 (modular Jack 8P8C), TE or NT mode operation, Loop-In operation, Clock accuracy 5 ppm

{{Template:Leistungsmerkmale EN neu - Schnittstellen}}

{{Template:Leistungsmerkmale EN neu - SSD}}

===Hardware===
{{Template:Leistungsmerkmale EN neu - Hardware gross}}

Digital Signal Processor (DSP) for up to 10 voice / audio conference channels

Soft Conferencing (without DSP) for up to 10 voice / conference channels G.711a/u-law (from V13r1 sr13)

10 HDLC channels

Two channels for the innovaphone faxserver using T.38 or via G.711. In case of G.711, each fax transmission consumes 2 DSP channels.

===Voice Codecs===
{{Template:Leistungsmerkmale EN neu - Sprach Codecs GW}}

===innovaphone PBX===
{{Template:Leistungsmerkmale_EN_neu_-_Hardwarekapazität_gross}}

===Generic Features===
[[Gateway_Firmware_Technical_Data_EN|generic features innovaphone gateways]]

===Device specific licenses===
{{Template:Leistungsmerkmale_EN_-_Licenses_Gateways}}

===Order number===
01-00811-001

==CE-Declarations==

===Conformities===

{{Template:CE-Decl_Gateways}}
===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

Reference:IP73 WLAN WiFi Wireless IP-Phone

2021-04-13T08:25:43Z

Vfi:

This article describes the IP73 WLAN/WiFi wireless IP phone, differences to the deprecated IP62 Wireless IP phone and a list of compatible WLAN infrastructures.

==Applies To==
This information applies to:
*innovaphone IP73 (50-00073-001)

==Requirements==

To perform configuration changes on the IP73 device a desktop programming kit (IP62/IP64/IP65/IP73) (50-00060-021) is required. The programming kit enables to connect the IP73 handset to a PC in order the configuration changes can be done using WinPDM software.

==Feature Comparison==
This chapter describes the differences in the feature sets between old and new WiFi handsets.

{|border="2" cellspacing="4" cellpadding="3" rules="all" style="margin:1em 1em 1em 0; border:solid 1px #AAAAAA; border-collapse:collapse;empty-cells:show;"
|+ Handset Features Matrix
! Feature !! IP62 !! IP73 !! Description
|-
| Signaling Protocols || H.323/SIP || SIP only ||
|-
| Codecs || G.711, G.722, G.729 A || Opus Wideband, G.711, G.722, G.729 A/B/AB ||
|-
| Talk Time/ Standby Time || 15 h / 100 h || 10 h / 100 h || with U-APSD
|-
| WiFi Standards || 802.11 a/b/g/n || 802.11 a/b/g/n/ac, 802.11r, 802.11k || MCS 0-7 only, Fast BSS Transition (FT or 802.11r)
|-
| SSL Certificates || customer managed || preinstalled by innovaphone/customer managed ||

|-

| Headset Connector || 2,5 mm || 3,5 mm ||

|}

Although the IP73 does not have access to a central LDAP phone book, the solution described in [[Reference9:PBX/Objects/Directory_Search]] can be used.

==WLAN Infrastructure Compatibility==

'''IMPORTANT''': Ask [mailto:presales_AT_innovaphone_D0T_com innovaphone Presales Team] for possible interop configuration recommendations and pitfalls before you order the WiFi equipment and start with the roll-out.

Note that availability and combinations of controllers and access points may be subject to change by the manufacturer and are not in the responsability of innovaphone. Errors and omissions excepted.

innovaphone does not support WLAN infrastructures not listed in this document.

{|border="2" cellspacing="4" cellpadding="3" rules="all" style="margin:1em 1em 1em 0; border:solid 1px #AAAAAA; border-collapse:collapse;empty-cells:show;"
|+ Certified WLAN Platforms
! Vendor !! AP Model(s) !! Controller Model(s) !! SW Version(s)
|-
| Aruba ||AP 207, 214, 215, 224, 225, 275, 304, 305, 314, 315, 324, 325, 334, 335, 344, 345, 504, 505, 514, 515||7000/7200/9000/MX-VA-xxx|| only supported 8.6.0.5 (8.3.0.13 and 8.5.0.10, alternatively)
|-
| Cisco||AP 1702, 2702, 3702, 1832, 1852, 2802, 3802||Cisco WLC||8.5
|-
| Cisco||AP AP 1702, 2702, 3702, 1832, 1852, 2802, 3802, 4800, 9115, 9117, 9120, 9130||Cisco WLC||8.10.105

|-

| Cisco||AP AP 1702, 2702, 3702, 1832, 1852, 2802, 3802, 4800, 9115, 9117, 9120, 9130||Cisco Catalyst 9800||817.2.1a

|-

| Extreme Networks (Enterasys/IdentiFi) ||AP 3801, 3805, 3825, 3865, 3935|| Extreme Wireless C25, C35, C2110, C5110, C5210, v2110||10.51.10

|-

| Extreme Networks (Enterasys/IdentiFi) ||AP 122, 130, 230, 250, 550, 650|| Extreme Cloud ||Cloud v. 20.1.1.3, AP v. 10.0r8
|-

| Extreme Networks (Enterasys/IdentiFi) ||AP 310i/e, 410i/e, 505i/e, 510i/e, 360i/e, 460i/e, 560|| XCC Controllers E1120, E2120, E3120, VE6120/VE6125, VE6120H||05.16.01.0025
|-
| Extreme Networks (Enterasys/IdentiFi) || AP305c/cx, 410c, 460c, 510c/cx, 650|| Extreme Cloud C25, C35, C2110, C5110, C5210, v2110|| AP v. 10.2.4.0, Cloud v. 20.1.1.3
|-
| Ruckus||SmartZone ZF R300, R310, T300, T310, R500, R510, H510, R600, R610, R710, R720||SmartZone platform, vSZ-(H,E,D), SZ100/300||5.2.0.0.699

|}

as of Feb., 2nd 2021.

=== DAS Compatibility ===
[http://en.wikipedia.org/wiki/Distributed_antenna_system Distributed Antenna Systems (DAS)] provide a cost-effective solution for extending radio coverage inside large facilities. Simply put, a DAS can be seen as a long cable starting at a base station or access point to which many antennas are connected. While the architecture can be utilized to mitigate certain coverage issues, the innovaphone IP73 was not designed to accommodate for such RF environments. Furthermore it is difficult to ascertain and ensure WLAN reliability in regard to interference, capacity, roaming, location-based services, and some important [http://en.wikipedia.org/wiki/IEEE_802.11n 802.11n] features, such as [http://en.wikipedia.org/wiki/Multiple-input_multiple-output MIMO]. As a consequence thereof, innovaphone will not endorse nor provide RF support for WiFi deployments over any Distributed Antenna System.

==Configuration==
IP73 configuration is done via WinPDM-application available at [https://store.innovaphone.com the Software section of the innovaphone App Store]. Use of desktop programming kit (IP62/IP64/IP65) (50-00060-021) is required.
===PBX Registration===

====Authentication via client certificate====

The recommended way to register an IP73 handset at the innovaphone PBX is SIP over TLS with authentication by a client certificate. The IP73 handset is delivered with a preinstalled device certificate already trusted by an innovaphone PBX.

Prerequisites on the PBX for such type of authentication are:

*The issuer of the IP72 cleint certificate is on the Trust List of the PBX gateway
*The CN of the client certificate used by IP73 equals the MAC address of the IP73 itself (alternatively other CN and registration identity can be used)
*User Object contains a Device with a Hardware Id matching the MAC address of the IP73

On the IP73 follwoing settings must be configured:
*VoIP->SIP
**SIP TLS client certificate: <select certificate with MAC address as CN>
**SIP Transport: TLS
**Primary SIP proxy: <IP-address of the PBX>
**SIP proxy ID: <PBX system name>
**SIP proxy password: <no password is required>
**Registration and Authentication identity: MAC address

====Authentication via username/hardware id and password====
*VoIP->General->Endpoint ID: username or hardware id on User Object

*VoIP->SIP

**SIP Transport: TCP or UDP

**SIP proxy password: <password on the User Object or PBX System password, depending on Users Device configuration>

**Registration and Authentication identity: Endpoint ID

=== ICE/TURN ===
ICI is enabled by default. It is recuired to provide STUN and TURN server configuration under VoIP->General to secure correct negothiation of media channels.

=== Factory Reset ===
You can use the local ''Admin menu'' on the Phone or the WinPDM Software (Rightclick on the device) to make a Factory Reset.

==Troubleshooting==
Log Options can be configured in the WinPDM software, under Device->Log.

===Remote PCAP===
You can activate the remote pcap interface and Trace flags directly in the phone configuration (Admin Menu :: Logging :: Mode) or remote with WinPDM under Device->Log->PCAP capturing: RPCAP.

== Shortcuts ==

There are additional hidden tools for information and analysing are available.

;Handset Device Information
:''*#34#'' in the main display

;RSSI Indicator
:''*#76#'' in the main display. Type agagin to exit.
: Here you the following information in the display:
:* Line 1: SSID
:* Line 2: Current AP
:* Line 3: Current AP MAC
:* Line 4: Previous AP
:* Line 5: Previous AP MAC

;Site Survey Tool
:''*#77#'' in the main display.

;Admin Menu
: Go to the ''Settings menu'' and type in ''40022''

==Known Problems==
*A registration via Reverse Proxy with TLS authentication is not supported at the moment. A workaround with username/password can be implemented. A fix of the PBX software will follow.

==Related Articles==
*[[IP73 Technische Daten DE]]
*[[Reference:IP62 WLAN WiFi Wireless IP-Phone]]

Template:Leistungsmerkmale EN neu - Hardware gross13

2020-12-01T11:16:43Z

Vfi:

Power supply: „Power over Ethernet+“ according to IEEE 802.3at, Class 4

1800 MHz CPU, 4 cores (shared between firmware and Application Platform), 8 GB RAM (shared between firmware and Application Platform), 64 MB Flash

recommended ambient working temperature: 0 °C to +45 °C

Humidity: 10% to 90% (not condensed)

Storage temperature: -10 °C to +70 °C

IP6013 Technical Data EN

2020-12-01T11:13:29Z

Vfi: /* Hardware */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:IP6013.png]]

==Technical Data==

===innovaphone IP6013===
VoIP-PBX and gateway for four ISDN-S2M interfaces plus Reverse Proxy and SBC functionalities

===Firmware===
Device operated with Version 13r2 or higher

===Housing===
{{Template:Leistungsmerkmale EN neu - Gehäuse13}}

Weight: 2300 g
===Interfaces===
4 x ISDN-PRI-interface (S2m): for connection of ISDN-S2M-trunklines, use on E1 or T1 lines, RJ-45 (modular Jack 8P8C), TE or NT mode operation, Loop-In operation, Clock accuracy 5 ppm

{{Template:Leistungsmerkmale EN neu - Schnittstellen13}}

{{Template:Leistungsmerkmale EN neu - SSD13}}

===Hardware===
{{Template:Leistungsmerkmale EN neu - Hardware gross13}}

Digital Signal Processor (DSP) for up to 60 voice/audio conference channels

Soft Conferencing (without DSP) for up to 60 voice / conference channels G.711a/u-law

30 channels for the innovaphone faxserver using T.38 or via G.711. In case of G.711, each fax transmission consumes 2 DSP channels.

===Voice Codecs===
{{Template:Leistungsmerkmale EN neu - Sprach Codecs GW}}

===innovaphone PBX===
{{Template:Leistungsmerkmale_EN_neu_-_Hardwarekapazität_gross}}

===Device specific licenses===
{{Template:Leistungsmerkmale_EN_-_Licenses_Gateways}}

===Order number===
01-006013-001

==CE-Declarations==

===Conformities===

{{Template:CE-Decl_Gateways}}
===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

Template:Leistungsmerkmale EN neu - SSD13

2020-12-01T11:12:21Z

Vfi:

SSD
* Internal slots for two M.2 SSD
* Power consumption each up to 2.5W
* Compatible to NVME interface formfaktor 2242 (dimension 22mm*42mm)

IP6013 Technical Data EN

2020-12-01T11:10:40Z

Vfi: /* innovaphone IP6013 */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:IP6013.png]]

==Technical Data==

===innovaphone IP6013===
VoIP-PBX and gateway for four ISDN-S2M interfaces plus Reverse Proxy and SBC functionalities

===Firmware===
Device operated with Version 13r2 or higher

===Housing===
{{Template:Leistungsmerkmale EN neu - Gehäuse13}}

Weight: 2300 g
===Interfaces===
4 x ISDN-PRI-interface (S2m): for connection of ISDN-S2M-trunklines, use on E1 or T1 lines, RJ-45 (modular Jack 8P8C), TE or NT mode operation, Loop-In operation, Clock accuracy 5 ppm

{{Template:Leistungsmerkmale EN neu - Schnittstellen13}}

{{Template:Leistungsmerkmale EN neu - SSD13}}

===Hardware===
{{Template:Leistungsmerkmale EN neu - Hardware gross13}}

Digital Signal Processor (DSP) for up to 60 voice/audio conference channels

Soft Conferencing (without DSP) for up to 60 voice / conference channels G.711a/u-law

30 channels for the innovaphone faxserver using T.38 or via G.711. In case of G.711, each faxtransmission consumes 2 DSP channels.

===Voice Codecs===
{{Template:Leistungsmerkmale EN neu - Sprach Codecs GW}}

===innovaphone PBX===
{{Template:Leistungsmerkmale_EN_neu_-_Hardwarekapazität_gross}}

===Device specific licenses===
{{Template:Leistungsmerkmale_EN_-_Licenses_Gateways}}

===Order number===
01-006013-001

==CE-Declarations==

===Conformities===

{{Template:CE-Decl_Gateways}}
===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

Template:Leistungsmerkmale EN neu - Hardwarekapazität gross

2020-12-01T11:09:32Z

Vfi:

Platform capacity at max. '''50% CPU load'''

*25.000 User
**incl. H.323/TLS, 10 Calls/Hour/User
**excl. myPBX, CDRs, Voicemail, Favorites, Partner keys
*1.600 User
**incl. H.323/TLS, 10 Calls/Hour/User, Dual CDR/HTTPS, mypbx/HTTPS, 5% Voicemail encrypted, 10 Favorites/User, 10 Partner keys/User

In individual cases, the number of supported extensions depends on the exact configuration, in particular on the use of various value-added services.

In a decidacted use case, these values have to be evaluated by means of further
[[Howto:How_to_implement_large_PBXs#Technical_data_and_recommended_number_of_users_supported|information]] .

Template:Leistungsmerkmale EN neu - Hardwarekapazität gross

2020-12-01T11:08:03Z

Vfi:

Platform capacity at max. '''50% CPU load'''

*25.000 User
**incl. H.323/TLS, 10 Calls/Hour/User
**excl. myPBX, CDRs, Voicemail, Favorites, Partnerkeys
*1.600 User
**incl. H.323/TLS, 10 Calls/Hour/User, Dual CDR/HTTPS, mypbx/HTTPS, 5% Voicemail encrypted, 10 Favorites/User, 10 Partnerkeys/User

In individual cases, the number of supported extensions depends on the exact configuration, in particular on the use of various value-added services.

In a decidacted use case, these values have to be evaluated by means of further
[[Howto:How_to_implement_large_PBXs#Technical_data_and_recommended_number_of_users_supported|information]] .

IP511 Technical Data EN

2020-12-01T11:07:06Z

Vfi: /* Hardware */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:IP511.png]]

==Technical Data==
===innovaphone IP511===
VoIP-PBX and gateway for four analog extensions plus Reverse Proxy and SBC functionalities

===Firmware===
Device operated with Version 13r1 or higher

===Housing===
{{Template:Leistungsmerkmale EN neu - Gehäuse}}

Weight: 888 g
===Interfaces===
4 x a/b interface FXS: connection of analog extensions, RJ-11 (modular Jack 6P2C)

Clock accuracy 5 ppm

{{Template:Leistungsmerkmale EN neu - Schnittstellen}}

{{Template:Leistungsmerkmale EN neu - SSD}}

===Hardware===
{{Template:Leistungsmerkmale EN neu - Hardware gross}}

Digital Signal Processor (DSP) for up to 10 voice/audio conference channels

Soft Conferencing (without DSP) for up to 10 voice / conference channels G.711a/u-law (from V13r1sr13)

4 channels for the innovaphone faxserver using T.38 or via G.711. In case of G.711, each fax transmission consumes 2 DSP channels.

===Voice Codecs===
{{Template:Leistungsmerkmale EN neu - Sprach Codecs GW}}

===innovaphone PBX===
{{Template:Leistungsmerkmale_EN_neu_-_Hardwarekapazität_gross}}

===Device-Specific Licenses===
{{Template:Leistungsmerkmale_EN_-_Licenses_Gateways}}

===Order Number===
01-00511-001

==CE-Declarations==

===Conformities===

{{Template:CE-Decl_Gateways}}
===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

IP511 Technical Data EN

2020-12-01T11:06:34Z

Vfi: /* Interfaces */

{{Template:Disclaimer EN}}
==Illustration==

[[Image:IP511.png]]

==Technical Data==
===innovaphone IP511===
VoIP-PBX and gateway for four analog extensions plus Reverse Proxy and SBC functionalities

===Firmware===
Device operated with Version 13r1 or higher

===Housing===
{{Template:Leistungsmerkmale EN neu - Gehäuse}}

Weight: 888 g
===Interfaces===
4 x a/b interface FXS: connection of analog extensions, RJ-11 (modular Jack 6P2C)

Clock accuracy 5 ppm

{{Template:Leistungsmerkmale EN neu - Schnittstellen}}

{{Template:Leistungsmerkmale EN neu - SSD}}

===Hardware===
{{Template:Leistungsmerkmale EN neu - Hardware gross}}

Digital Signal Processor (DSP) for up to 10 voice/audio conference channels

Soft Conferencing (without DSP) for up to 10 voice / conference channels G.711a/u-law (from V13r1sr13)

4 channels for the innovaphone faxserver using T.38 or via G.711. In case of G.711, each faxtransmission consumes 2 DSP channels.

===Voice Codecs===
{{Template:Leistungsmerkmale EN neu - Sprach Codecs GW}}

===innovaphone PBX===
{{Template:Leistungsmerkmale_EN_neu_-_Hardwarekapazität_gross}}

===Device-Specific Licenses===
{{Template:Leistungsmerkmale_EN_-_Licenses_Gateways}}

===Order Number===
01-00511-001

==CE-Declarations==

===Conformities===

{{Template:CE-Decl_Gateways}}
===WEEE-Number===
{{Template:WEEE-Number}}
[[Category:Technical Data EN|{{PAGENAME}}]]

Template:Leistungsmerkmale EN neu - SSD

2020-12-01T11:05:34Z

Vfi:

SSD
* Internal slot for mSATA SSD
* Power consumption up to 2.5W
* Compatible to JEDEC MO-300 standard, dimension 50,8 x 29,85 mm